Canon C75 manual

User’ s Guide[...]

ii Preface Copyright Copyright © 2001 by Canon, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the pri[...]

Preface iii For Y our Safety (Australia Only) T o ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively earthed through the normal household wiring. Extension cords used with the equipment must be three-core and be correctly wired to provide connection to earth. Wrongly wi[...]

iv Preface Contents Chapter 1: Introduction Using Y our Documentation ....................................................................................1-2 T ype Conventions Used in This Guide ..............................................................1-2 Customer Support ........................................................................[...]

Preface v Loading Documents ...............................................................................................4-4 Problems With Multipage Documents ...............................................................4-6 Adding Pages to the Document .........................................................................4-6 Chapter 5: Paper[...]

vi Preface Redialling When the Line is Busy ........................................................................7-10 Manual Redialling ............................................................................................7-10 Cancelling Manual Redialling ......................................................................7-10 Automatic [...]

Preface vii Chapter 9: Special Features Special Dialling ......................................................................................................9-2 Dialling an Overseas Number (With Pauses) ....................................................9-2 Switching T emporarily to T one Dialling ................................................[...]

viii Preface Faxing Problems ................................................................................................13-14 Sending Problems .........................................................................................13-14 Receiving Problems .......................................................................................1[...]

Chapter 1 Introduction 1-1 Introduction Chapter 1 Intr oduction Using Y our Documentation .....................................................................1-2 T ype Conventions Used in This Guide ...................................................1-2 Customer Support ..............................................................................[...]

1-2 Introduction Chapter 1 Using Y our Documentation Y our unit includes the following documentation: • This guide : Provides detailed information on how to set up, operate, maintain, and troubleshoot your unit. • MultiP ASS Suite for W indows ® Software User ’s Guide : This guide, included in the CD-ROM, describes how to use your unit to fa[...]

Chapter 1 Introduction 1-3 Introduction In addition, this guide uses distinctive typefaces to identify buttons and information in the LCD: • The buttons you press appear in this typeface: Stop . • Information in the LCD appears in this typeface: USER SETTINGS . Customer Suppor t Y our unit is designed with the latest technology to provide troub[...]

1-4 Introduction Chapter 1 Impor tant Safety Instructions Read these safety instructions thoroughly before using your unit. c Except as specifically described in this guide, do not attempt to service your unit yourself. Never attempt to disassemble the unit: opening and removing its interior covers will expose you to dangerous voltages and other ri[...]

Chapter 1 Introduction 1-5 Introduction • Unplug the unit from the wall outlet and refer service to qualified personnel under the following conditions: – When the power cord or plug is damaged or frayed. – If liquid has spilled into the unit. – If the unit has been exposed to rain or water . – If the unit does not operate normally when yo[...]

1-6 Introduction Chapter 1 • T o ensure reliable operation of the unit and to protect it from overheating (which can cause it to operate abnormally and create a fire risk), do not block the exhaust vent and never block or cover any openings on the unit by placing it on a bed, sofa, rug, or other similar surface. Do not place the unit in a cupboar[...]

Chapter 2 Setting Up 2-1 Setting Up Chapter 2 Setting Up Unpacking Y our Unit ................................................................................2-2 Removing Shipping Materials .................................................................2-3 Assembling Y our Unit .....................................................................[...]

2-2 Setting Up Chapter 2 Unpacking Y our Unit Before unpacking your unit, be sure to choose a suitable location for it. ( 1 p. 1-5) Carefully remove all items from the box. Y ou should have someone help by holding the box while you lift the unit and its protective packaging out of the box. Save the carton and packaging in case you need to transport[...]

Chapter 2 Setting Up 2-3 Setting Up Removing Shipping Materials Follow this procedure to remove the shipping materials. Keep them in case you need to transport the unit in the future: n The actual shipping materials may differ in shape, quantity , and position from the ones shown above. 3 Open the document tra y*, then remov e the shipping tapes an[...]

2-4 Setting Up Chapter 2 Assembling Y our Unit Follow this procedure to assemble your unit: n • T o see how your unit looks fully assembled, 1 p. 2-9. • For details on attaching the handset to your unit, 1 Appendix B. Hold the document support so that it curves towards the back of the unit and fit the tabs on the support into the slots above th[...]

Chapter 2 Setting Up 2-5 Setting Up Making Connections Connecting the T elephone Line and External Devices Y our unit has three jacks on the side for connection of the following: • T elephone line • Handset* or telephone • Extension phone (i.e. an additional telephone that you may wish to place away from your unit to answer calls from a diffe[...]

2-6 Setting Up Chapter 2 n • Canon cannot guarantee that all answering machines will be compatible with your unit, due to varying specifications. • If you have connected an external device to your unit, be sure to select the correct receive mode. ( 1 Chapter 8) • T o connect an extension phone as well as an answering machine, connect the exte[...]

Chapter 2 Setting Up 2-7 Setting Up Connecting Y our Unit to a PC T o connect your unit to a PC, you will need to purchase a printer cable that matches the interface connector on your PC: • A Centronics ® -compatible parallel cable (IEEE 1284-compliant) no longer than 2 metres -or- • A USB cable no longer than 5 metres Y ou can purchase either[...]

2-8 Setting Up Chapter 2 Connecting the Power Cor d Before connecting the power cord, 1 Power Supply , p. 1-6. Follow this procedure to connect the power cord: The unit has no power switch, so its power is on as long as it is plugged in. Once connected, though, the unit still needs to warm up before you can use it. W ait until the LCD no longer dis[...]

Chapter 2 Setting Up 2-9 Setting Up Main Components of Y our Unit n Please note that your unit may differ from the illustration below . ADF (A UTOMA TIC DOCUMENT FEEDER) and PRINTER CO VER DOCUMENT SUPPORT P APER REST MUL TI-PURPOSE TRA Y OPERA TION P ANEL ( 1 p. 2-10) P APER GUIDE DOCUMENT GUIDES EXTENSION OUTPUT TRA Y HANDSET DOCUMENT TRA Y OUTPU[...]

2-10 Setting Up Chapter 2 Operation Panel GHI JKL MNO ABC DEF TUV WXYZ PQRS Copy Stop Hook Coded Dial Receive Mode R /Pause Start Image Quality / B&W 12 Resume 01 02 03 04 05 06 07 08 09 10 11 Function Report D.T. Data Registration R Space Tone/+ Cleaning Set Clear Memory Reference 1 0# 7 8 9 45 6 2 3 Colour Alarm ■ LCD ■ R (Redial)/P ause [...]

Chapter 2 Setting Up 2-11 Setting Up One-T ouch Speed Dialling/Special Function Buttons The buttons on the right of the operation panel have the following two functions: • One-T ouch Speed Dialling Buttons ( 1 pp. 6-5, 6-12) When the Function button ’ s light is of f, the buttons marked 01 to 12 can be used for one-touch speed dialling. • Spe[...]

2-12 Setting Up Chapter 2 Installing the BJ Car tridge Install the BJ cartridge as explained in this section. For additional information on BJ cartridges and tanks, and for instructions on replacing, 1 p. 12-7. Guidelines Follow these guidelines to ensure optimum performance of your BJ cartridges and tanks: • Store BJ cartridges and tanks at room[...]

Chapter 2 Setting Up 2-13 Setting Up The ink in the BJ cartridges and tanks is difficult to clean up if spilled. Follow these precautions when handling: • Carefully remove packaging from BJ cartridges and tanks. • Do not attempt to disassemble or refill BJ cartridges or tanks. • Do not shake or drop BJ cartridges or tanks, or tip the print he[...]

2-14 Setting Up Chapter 2 n When you plug in your unit for the first time, the cartridge holder automatically moves to the centre of the unit so you can install the BJ cartridge. If this does not happen, press C (inside the unit). c • Do not try to manually move or stop the cartridge holder since this may damage the unit. • Do not touch the com[...]

Chapter 2 Setting Up 2-15 Setting Up 5 Remove the BJ cartridge from its package, then remove the orange protective cap q and tape w . • Discard the cap and tape. Never attempt to reattach them to the BJ cartridge print head. • Install the BJ cartridge immediately after removing the cap and tape. • Spilled ink can stain any surface; protect yo[...]

2-16 Setting Up Chapter 2 Loading Paper This section describes how to load plain paper in the multi-purpose tray so that you can begin using your unit. For complete details on the different print media you can use, and for instructions on selecting and loading other print media, 1 Chapter 5. Paper Guidelines • Store all print media wrapped and on[...]

Chapter 2 Setting Up 2-17 Setting Up • The capacity of the output tray is 50 sheets of paper . T o prevent paper jams, remove paper from the output tray before the count reaches 50. • Let the paper run out before refilling the multi-purpose tray . Avoid mixing new stock with paper already loaded. • Do not leave paper stacked in the multi-purp[...]

2-18 Setting Up Chapter 2 Loading Paper in the Multi-Purpose T ray Follow this procedure to load paper in the multi-purpose tray: 1 Make sure the paper thickness lever is set to p (left). • For details, 1 p. 5-6. c Do not set the paper thickness lever while the unit is printing since this will cause problems. 2 Raise the paper rest until it stops[...]

Chapter 2 Setting Up 2-19 Setting Up T esting Y our Unit After you have assembled your unit, installed the BJ cartridge, and loaded the paper , you can make sure your unit is printing properly by making several copies of a document. ( 1 p.10-2) If you have problems printing, 1 Chapter 13.[...]

2-20 Setting Up Chapter 2[...]

Chapter 3 Registering Information 3-1 Registering Information Chapter 3 Registering Infor mation Methods of Registering Information in Y our Unit .................................3-2 Guidelines for Entering Numbers, Letters, and Symbols ....................3-3 Correcting a Mistake ....................................................................[...]

3-2 Registering Information Chapter 3 Methods of Registering Infor mation in Y our Unit T o customise your unit to your particular needs, you can adjust the general operation, sending, receiving, printing, system settings, and speed dialling settings. There are two methods of adjusting these settings: ■ Method 1: Using the unit operation panel Y [...]

Chapter 3 Registering Information 3-3 Registering Information Guidelines for Entering Numbers, Letters, and Symbols When you come to a step that requires you to enter a name or number , refer to the table below to determine which numeric button to press for the character you want: n If you pause for more than 60 seconds between entering data, the u[...]

3-4 Registering Information Chapter 3 ■ Changing Between Number and Letter Modes Press T to select number mode ( :1 ), uppercase letter mode ( :A ), or lowercase letter mode ( :a ). (Number mode) (Uppercase letter mode) (Lowercase letter mode) ■ Entering Letters 1 Press T to switch to uppercase letter mode Ex: ( :A ) or lowercase letter mode ( [...]

Chapter 3 Registering Information 3-5 Registering Information ■ Entering Numbers 1 Press T to switch to number mode ( :1 ). 2 Press the numeric button that contains the Ex: number you want. • T o enter a space, press Space . 3 Continue entering other numbers using the Ex: numeric buttons. ■ Entering Symbols 1 Press # repeatedly until the symb[...]

3-6 Registering Information Chapter 3 Registering Sender Infor mation What is Sender Information? When you receive a fax, the name of the person or company who sent you the fax, their fax/telephone number , and the date and time of transmission may be printed in small type at the top of each page. This information is called the Sender information o[...]

Chapter 3 Registering Information 3-7 Registering Information Entering the Date and Time Follow this procedure to set the current date and time: 1 Press Function . 2 Press Data Registration . 3 Press Set three times. • The date and time currently set for the unit are displayed. Ex: 4 Use the numeric buttons to enter the correct Ex: day , month, y[...]

3-8 Registering Information Chapter 3 4 Use d or u to select UNIT TELEPHONE # . 5 Press Set . 6 Use the numeric buttons to enter your fax/ Ex: telephone number (max. 20 digits, including spaces). • T o enter a space, press Space . • T o enter a plus sign (+) before the number , press T one/+ . • If you make a mistake, press Clear and re- ente[...]

Chapter 3 Registering Information 3-9 Registering Information Printing a List to Check Information Registered in Y our Unit Y ou can print the USER ’ S DA T A LIST to check the sender information and current settings of your unit. Follow this procedure to print the USER ’ S DA T A LIST : 1 Press Function . 2 Press Report . 3 Use d or u to selec[...]

3-10 Registering Information Chapter 3 Setting the T elephone Line T ype Before using your unit, you need to make sure it is set for your telephone line type*. If you are unsure of your telephone line type, check with your local telephone company . Follow this procedure if you need to change the telephone line type setting: 1 Press Function . 2 Pre[...]

Chapter 3 Registering Information 3-11 Registering Information Dialling Thr ough a Switchboard A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your unit is connected through a PBX or other telephone switching system, you have to dial the outside line access number first, and then the number of the party you are calling. T o [...]

3-12 Registering Information Chapter 3 ■ If you selected HOOKING in step 8: 9 Press Set . Ex: 10 Press Stop to return to standby mode. Ex: ■ If you selected PREFIX in step 8: 9 Press Set . 10 Use the numeric buttons to enter the Ex: outside line access number (max. 20 digits). 11 Press R (Redial) /Pause to enter a pause. Ex: 12 Press Set . Ex: [...]

Chapter 4 Document Handling 4-1 Document Handling Chapter 4 Document Handling Document Requirements .........................................................................4-2 Scanned Area of a Document ................................................................4-3 Loading Documents ............................................................[...]

4-2 Document Handling Chapter 4 Document Requir ements The documents you load into the ADF for all operations must meet the requirements shown in the table below . Depending on your document, select automatic or manual document feed with the document feed lever located at the top of the operation panel. a (Automatic Document Feed) m (Manual Documen[...]

Chapter 4 Document Handling 4-3 Document Handling ■ Problem Documents • T o prevent document jams in the ADF , do not use any of the following: – Wrinkled or creased paper – Carbon paper or carbon-backed paper – Curled or rolled paper – Coated paper – T orn paper – Onion skin or thin paper • Remove all fasteners (staples, paper cl[...]

4-4 Document Handling Chapter 4 Loading Documents Follow this procedure to load documents into the ADF: 1 Open the document tray .* 2 Set the document feed lever to a (automatic) or m (manual) document feed. • If you are unsure which to select, 1 p. 4-2. 3 Adjust the document guides to the width of the document. (Manual document f eed) (A utomati[...]

Chapter 4 Document Handling 4-5 Document Handling 4 Gently insert the top of the document, face down, into the ADF until you hear a beep. • T ap multipage documents on a flat surface to even the edges before inserting them into the ADF . The document is now ready . • For a multipage document, the pages are fed one by one from the bottom of the [...]

4-6 Document Handling Chapter 4 Problems With Multipage Documents If you have trouble feeding multipage documents into the ADF , remove the stack and tap it on a flat surface to even the edges. Then “ slant ” the stack so that its front edge is bevelled, and insert the stack into the ADF . n T o avoid feeding problems, make sure the document me[...]

Chapter 5 Paper Handling 5-1 Paper Handling Chapter 5 Paper Handling Print Media Requirements .......................................................................5-2 Printable Areas .......................................................................................5-3 Selecting Print Media ....................................................[...]

5-2 Paper Handling Chapter 5 Print Media Requir ements Y ou can stack the following media in the multi-purpose tray: Paper Thickness Print Media Size Weight Quantity Lever Position Plain paper A4 64–90 g/m 2 Approx. 100 sheets* p (Left) (210 × 297 mm/ (Max. 10 mm stack) 8.27 × 1 1.69 in.) Letter (215.9 × 279.4 mm/ 8.5 × 1 1 in.) Legal (215.9 [...]

Chapter 5 Paper Handling 5-3 Paper Handling Printable Ar eas ■ Paper The shaded area below shows the printable area of A4-size paper . Be sure to print within this area. ■ Envelope The shaded area below shows the printable area of European DL-size envelopes. Be sure to print within this area. 220 mm 110 mm 3 mm 7 mm 10.4 mm 6.4 mm FEED DIRECTIO[...]

5-4 Paper Handling Chapter 5 Selecting Print Media This section describes the different print media you can use with your unit. T o achieve the best possible printing performance of your unit, be sure to select the correct print media. n • Be sure to test print media before purchasing large quantities. • For Canon print media, be sure to purcha[...]

Chapter 5 Paper Handling 5-5 Paper Handling ■ Bubble Jet Paper LC-301 Developed for high quality printing with minimal or no smearing when in contact with water or damp surfaces. This specially coated paper produces bright and vivid colours and stands up to normal office highlighters. ■ Fabric Sheet FS-101 A machine-washable white cotton sheet [...]

5-6 Paper Handling Chapter 5 Setting the Paper Thickness Lever The paper thickness lever adjusts the gap between the BJ cartridge print head and the print media to suit the print media ’ s thickness. Before printing, be sure to set the paper thickness lever . For details on which position to set the paper thickness lever for the print media you a[...]

Chapter 5 Paper Handling 5-7 Paper Handling 4 Set the paper thickness lever . • For details on which position to set for the print media you are using, 1 p. 5-2. 5 Press C . • The cartridge holder moves to its home position on the right side of the unit and begins cleaning the BJ cartridge print head. This process takes about 55 seconds.* c Do [...]

5-8 Paper Handling Chapter 5 Loading Envelopes Y ou can load up to 10 envelopes in the multi-purpose tray . For details on the types of envelopes you can load, 1 pp. 5-2, 5-4. Follow this procedure to load envelopes in the multi-purpose tray: 1 Make sure the paper thickness lever is set to e (right). • For details, 1 p. 5-6. c Do not set the pape[...]

Chapter 5 Paper Handling 5-9 Paper Handling ❚ Run a pen or other rounded object along the back flaps to flatten them. • The flaps should not bulge more than 5 mm. 3 Insert the stack of envelopes into the multi-purpose tray q , and align the right edge of the stack with the right side of the multi-purpose tray . Slide the paper guide snugly agai[...]

5-10 Paper Handling Chapter 5 Using Canon Specialty Print Media Specialty Print Media Guidelines n Be sure to read any instructions that come with your Canon specialty print media, as these provide important information on how to achieve the highest print quality . Follow these guidelines: • When feeding transparencies or back print film, remove [...]

Chapter 5 Paper Handling 5-11 Paper Handling Printing on High Resolution Paper T o load high resolution paper in your unit, follow the same procedure as for loading paper in the multi-purpose tray ( 1 p. 2-18). However , before printing, be sure to raise both paper output guides as shown below: The paper output guides support the printed sheet as i[...]

5-12 Paper Handling Chapter 5 2 Remove the backings from the two tapes on the cleaning sheet. 3 With the sticky side towards you and going into the multi-purpose tray first, insert the cleaning sheet into the multi- purpose tray q , and align the right edge of the sheet with the right side of the multi-purpose tray . Slide the paper guide snugly ag[...]

Chapter 5 Paper Handling 5-13 Paper Handling Printing on Fabric Sheets Canon Fabric Sheet FS-101 comes with a booklet that describes special handling procedures. Be sure to read this booklet for special information on fabric sheets. n • Do not use the fixing agent provided with the Canon Fabric Sheet FS-101. This agent is not necessary when print[...]

5-14 Paper Handling Chapter 5 Printing on Banner Paper Banner paper is a continuous sheet of paper with perforations at equal distances along its length, where it can be cut to the length required. For best results, use Canon Banner Paper . Y ou can print banners from two to six sheets in length. n Always leave an extra sheet at the end of the bann[...]

Chapter 5 Paper Handling 5-15 Paper Handling 2 Raise both paper output guides. • Y ou can hold the document tray up for easy access to the paper output guides.* 3 Make sure the paper thickness lever is set to e (right). • For details, 1 p. 5-6. c Do not set the paper thickness lever while the unit is printing since this will cause problems. 4 C[...]

5-16 Paper Handling Chapter 5 6 Y our unit is now ready to print. Set your PC to print on the banner paper . • Allow the paper to flow over the edge of the table as it exits the unit. n Be sure to lower the paper output guides when you finish printing on banner paper .[...]

Chapter 6 Speed Dialling 6-1 Speed Dialling Chapter 6 Speed Dialling What is Speed Dialling? ...........................................................................6-2 Speed Dialling Methods .........................................................................6-2 One-T ouch Speed Dialling ....................................................[...]

6-2 Speed Dialling Chapter 6 What is Speed Dialling? Speed dialling allows you to simplify dialling procedures by registering a fax/telephone number(s) and name under a button or code. Y ou can then dial that number by pressing only one or a few buttons. Speed Dialling Methods The three speed dialling methods available with your unit are as follows[...]

Chapter 6 Speed Dialling 6-3 Speed Dialling One-T ouch Speed Dialling Registering Numbers for One-T ouch Speed Dialling One-touch speed dialling allows you to dial a fax/telephone number at the press of one button. Y ou can register up to 12 fax/telephone numbers; one for every one-touch speed dialling button on the operation panel. n Y ou can also[...]

6-4 Speed Dialling Chapter 6 7 Use the numeric buttons to enter the fax/ Ex: telephone number you want to register (max. 120 digits, including spaces and pauses). • T o enter a space, press Space . Spaces are optional and are ignored during dialling. • T o enter a pause, press R (Redial) /Pause . • T o correct a mistake in the number , press [...]

Chapter 6 Speed Dialling 6-5 Speed Dialling Using One-T ouch Speed Dialling T o use this feature, you must first register a number for one-touch speed dialling. ( 1 p. 6-3) Follow this procedure to send documents using one-touch speed dialling: 1 Open the document tray .* 2 Adjust the document feed lever for the document you are loading. ( 1 p. 4-2[...]

6-6 Speed Dialling Chapter 6 Coded Speed Dialling Registering Numbers for Coded Speed Dialling Coded speed dialling allows you to dial a fax/telephone number by pressing only three buttons. First you press Coded Dial and then you enter a two-digit code under which you have registered a fax/telephone number . Y ou can register up to 100 different fa[...]

Chapter 6 Speed Dialling 6-7 Speed Dialling 9 Use the numeric buttons to enter the fax/ Ex: telephone number you want to register (max. 120 digits, including spaces and pauses). • T o enter a space, press Space . Spaces are optional and are ignored during dialling. • T o enter a pause, press R (Redial) /Pause . • T o correct a mistake in the [...]

6-8 Speed Dialling Chapter 6 Using Coded Speed Dialling T o use this feature, you must first register a number for coded speed dialling. ( 1 p. 6-6) Follow this procedure to send documents using coded speed dialling: 1 Open the document tray .* 2 Adjust the document feed lever for the document you are loading. ( 1 p. 4-2) 3 Prepare the document and[...]

Chapter 6 Speed Dialling 6-9 Speed Dialling Gr oup Dialling Creating Gr oups If you frequently send documents to a same group of fax numbers, you can create a group of these numbers and register them under a speed dialling button or code. This enables you to press a single one-touch speed dialling button, or press Coded Dial and enter a two-digit c[...]

6-10 Speed Dialling Chapter 6 ❚ T o register a group under a coded speed dialling code: Press Coded Dial , then use the numeric Ex: buttons to enter the code under which you want to register the group ( 00 to 99 ). • If a coded speed dialling code has already been registered, CODED SPEED or GROUP DIAL appears. n If you wish to register a group [...]

Chapter 6 Speed Dialling 6-11 Speed Dialling • T o add destinations to a group already registered, simply enter them as explained in this step. • If you enter the wrong destination, or if you want to delete a destination already registered in a group, use d or u to select that entry , then press Clear . • T o cancel group dialling for the but[...]

6-12 Speed Dialling Chapter 6 Using Gr oup Dialling T o use this feature, you must first register a group of fax numbers for one-touch or coded speed dialling. ( 1 p. 6-9) Follow this procedure to send a document to a group of destinations registered under a one-touch speed dialling button or coded speed dialling code: 1 Open the document tray .* 2[...]

Chapter 6 Speed Dialling 6-13 Speed Dialling Speed Dialling Lists Y ou can print lists of fax/telephone numbers registered for speed dialling. Keep these lists near your unit so you can refer to them when dialling. Printing Speed Dialling Lists Follow this procedure to print speed dialling lists: 1 Press Function . 2 Press Report . 3 Use d or u to [...]

6-14 Speed Dialling Chapter 6 ■ 1-TOUCH SPD DIAL LIST ■ CODED SPEED DIAL LIST ■ GROUP DIAL LIST *************************** *************************** *** *** GROUP DIAL LIST [ 03] Canon GROUP 2 [ 04] 2 50921 Canon IT ALIA [ A 00] 2131 1250 Canon DEUTSCH. [ A 02] 1 49 39 25 25 Canon FRANCE [ A 32] 81 773 3173 Canon UK [ A 21] Canon GROUP 1 [[...]

Chapter 7 Sending Faxes 7-1 Sending Faxes Chapter 7 Sending Faxes Preparing to Send a Fax ..........................................................................7-2 Documents Y ou Can Fax........................................................................7-2 Adjusting the Quality of Y our Faxes ...............................................[...]

7-2 Sending Faxes Chapter 7 Pr eparing to Send a Fax Documents Y ou Can Fax For information on the types of documents you can fax, their requirements, and details on loading documents, 1 Chapter 4. Adjusting the Quality of Y our Faxes Canon’s Ultra High Quality (UHQ ™ ) imaging technology enables you to send documents that are very close to the[...]

Chapter 7 Sending Faxes 7-3 Sending Faxes Setting the Scanning Resolution Resolution is a measure of the fineness or clarity of a printout. Low resolutions may cause text and graphics to have a jagged appearance, while higher resolutions provide smoother curves and lines, crisp text and graphics, and a better match to traditional typeface designs. [...]

7-4 Sending Faxes Chapter 7 Setting the Scanning Contrast Contrast is the difference in brightness between the lightest and darkest parts of a printed document. Y ou can adjust the contrast your unit uses to send or copy black & white documents. Adjust according to how light or dark your document is. n Y ou can also set the scanning contrast fo[...]

Chapter 7 Sending Faxes 7-5 Sending Faxes Dialling Methods There are several ways of dialling the number of the party you want to send to. They are as follows: • Regular Dialling Dial a fax number by using the numeric buttons, just like dialling a telephone number . • One-T ouch Speed Dialling Dial a fax number by pressing the one-touch speed d[...]

7-6 Sending Faxes Chapter 7 Sending Methods This section describes the methods and advantages of the two main sending methods: Memory sending and Manual sending via the handset . Memor y Sending Memory sending is a quick and easy way to send a document. As the first page of a multipage document is being scanned into the unit’s memory , your unit [...]

Chapter 7 Sending Faxes 7-7 Sending Faxes 5 Press Start to begin scanning for sending, or if you used speed dialling, wait a few seconds for the unit to begin scanning automatically . • If you prefer the unit never to scan a document automatically after a few seconds, disable the TIME OUT setting. ( 1 p. 14-6) • T o cancel sending once dialling[...]

7-8 Sending Faxes Chapter 7 4 Press Hook . • Y ou can also lift the handset instead of pressing Hook . 5 Dial the other party’s fax/telephone number . Ex: • For dialling methods, 1 p. 7-5. • If you make a mistake during dialling, press Hook or hang up the handset and start again from step 4. 6 When you hear the other party answer the call, [...]

Chapter 7 Sending Faxes 7-9 Sending Faxes Cancelling Sending Follow this procedure if you want to stop sending a document before transmission is completed: ■ Cancel manual sending via the handset as follows: 1 Press Stop . • The transmission is cancelled. • The unit prints an ERROR TX REPORT . ( 1 p. 1 1-4) ■ Cancel memory sending as follow[...]

7-10 Sending Faxes Chapter 7 Redialling When the Line is Busy There are two methods of redialling: Manual redialling and Automatic redialling . This section explains these two methods. Manual Redialling Press R (Redial) /Pause to dial the last number you dialled with the numeric buttons. (This starts redialling regardless of whether automatic redia[...]

Chapter 7 Sending Faxes 7-11 Sending Faxes Cancelling Automatic Redialling Automatic redialling cannot be cancelled with the Stop button while the unit is waiting to redial. Follow this procedure to cancel automatic redialling: 1 W ait until the unit begins redialling. 2 Press Stop . • The unit asks you to confirm that you want to cancel. 3 Press[...]

7-12 Sending Faxes Chapter 7 6 Use d or u to select AUTO REDIAL . 7 Press Set . Ex: • T o disable automatic redialling, use d or u to select OFF , then press Set . Press Stop to return to standby mode. • T o enable automatic redialling, use d or u to select ON . Continue with the steps below . 8 Press Set twice. Ex: 9 Use the numeric buttons to[...]

Chapter 7 Sending Faxes 7-13 Sending Faxes Sequential Br oadcasting Sending a Document to Mor e Than One Destination This feature allows you to scan a document once and send it to several destinations. Y ou can send the document to a maximum of 1 13 destinations using a combination of the following dialling methods: • One-touch speed dialling: up[...]

7-14 Sending Faxes Chapter 7 ❚ Regular dialling: Use the numeric buttons to enter the fax Ex: number , then press Set . • Y ou can only enter one fax number this way . n • If you enter an incorrect destination, press Function , then Clear . Then press Function again, and enter the correct destination. • Y ou must enter the second fax number[...]

Chapter 7 Sending Faxes 7-15 Sending Faxes Sending a Document Using Group Dialling If you frequently send faxes to the same group of fax numbers, you can create a group of these numbers. Groups are stored under one-touch speed dialling buttons or coded speed dialling codes. For details, 1 p. 6-9. Delayed Sending Y ou can use your unit to send faxes[...]

7-16 Sending Faxes Chapter 7 Documents Stor ed in Memor y Printing a List of Documents in Memory Y our unit can print a list of documents stored in memory , along with the transaction number ( TX/RX NO. ) of each document. Once you know the transaction number of a document in memory , you can print it or delete it. These procedures are described la[...]

Chapter 7 Sending Faxes 7-17 Sending Faxes Printing a Document in Memory Before printing a document, make sure you have the correct BJ cartridge installed. Black & White Colour Document Document in Memory in Memory Colour BJ cartridge Printing possible. Printing possible. Black BJ cartridge Printing possible. Printing possible if converted to b[...]

7-18 Sending Faxes Chapter 7 7 Press T to print the first page only , or press # to print all pages of the document. • The unit prints the document. • If you are printing a colour document and have the Black BJ cartridge installed, these messages appear: Press T to print the document in black & white with the Black BJ cartridge, or press # [...]

Chapter 7 Sending Faxes 7-19 Sending Faxes Deleting a Document Fr om Memor y Follow this procedure to delete a document from memory: 1 Press Function . 2 Press Memory Reference . 3 Use d or u to select DELETE DOCUMENT . 4 Press Set . Ex: 5 Use d or u to select the transaction Ex: number ( TX/RX NO. ) of the document you want to delete. • The mark[...]

7-20 Sending Faxes Chapter 7[...]

Receiving Faxes Chapter 8 Receiving Faxes 8-1 Chapter 8 Receiving Faxes Different W ays to Receive a Fax .............................................................8-2 Receiving Faxes Automatically: F AX ONL Y MODE ...............................8-3 Setting F AX ONL Y MODE ..................................................................8-3 Rece[...]

Dif ferent W ays to Receive a Fax Y our unit provides you with several modes for receiving faxes. T o determine which mode best suits your requirements, refer to the table below: Once you have decided which mode is suitable for your needs, set the mode as described in this chapter . Y ou can change the mode at any time. 8-2 Receiving Faxes Chapter [...]

Receiving Faxes Chapter 8 Receiving Faxes 8-3 Receiving Faxes Automatically: F AX ONL Y MODE If you have a separate telephone line for your unit, set F AX ONL Y MODE for the unit to answer all calls as fax calls. Setting F AX ONL Y MODE Y our unit is factory-set to F AX ONL Y MODE . If you have not changed the receive mode to Fax/T el Mode or NET S[...]

8-4 Receiving Faxes Chapter 8 10 Press Stop to return to standby mode. Ex: 11 Confirm that FaxOnly is displayed in the LCD. Ex: • If FaxOnly is not displayed, press Receive Mode to select F AX ONL Y MODE . After a few seconds, the LCD returns to standby mode. The unit assumes all incoming calls are from fax machines sending faxes. It receives the[...]

Receiving Faxes Chapter 8 Receiving Faxes 8-5 Receiving Both Faxes and T elephone Calls Automatically: Fax/T el Mode Set this mode if you want your unit to automatically switch between voice and fax calls. n For this mode, you need to connect the handset, a telephone, or an extension phone to your unit. ( 1 p. 2-5) Setting Fax/T el Mode Follow this[...]

8-6 Receiving Faxes Chapter 8 Setting the Options for Fax/T el Mode If you set Fax/T el Mode , you can control precisely how the unit handles incoming calls by adjusting the following settings: • Adjust the time the unit takes to check whether a call is from a fax machine or a telephone ( RING ST ART TIME setting). • Adjust the length of time t[...]

Receiving Faxes Chapter 8 Receiving Faxes 8-7 Follow this procedure to set the Fax/T el Mode options: 1 Follow steps 1 to 9 on page 8-5. 2 Press Set . Ex: 3 Use the numeric buttons to enter the Ex: time the unit waits before ringing when it receives a call. • Y ou can select from 0 to 30 seconds. • The default setting is eight seconds. 4 Press [...]

8-8 Receiving Faxes Chapter 8 Receiving Faxes Manually: MANUAL MODE In MANUAL MODE , if you connect the handset, a telephone, or an extension phone to your unit, you can receive voice calls as well as manually activate reception of faxes. Y ou can activate reception from your unit or from the telephone or extension phone connected to the unit (this[...]

Receiving Faxes Chapter 8 Receiving Faxes 8-9 4 ❚ If you hear a person ’ s voice: Start your conversation. If the caller wants to send a fax after talking to you, ask them to press the start button on their fax machine. When you hear a slow beep, press Start on the unit to begin receiving the fax. Hang up the handset. • If the telephone or ex[...]

8-10 Receiving Faxes Chapter 8 Receiving With an Answering Machine: ANS.MACHINE MODE Connecting an answering machine to your unit allows you to receive faxes and telephone messages while you are out. In ANS.MACHINE MODE , your unit allows the answering machine to answer incoming calls, then listens for the fax tone and automatically receives the fa[...]

Receiving Faxes Chapter 8 Receiving Faxes 8-11 Receiving Faxes to the MultiP ASS Suite When your PC is on, you can set the MultiP ASS Suite to automatically upload incoming faxes from your unit to your PC. ( 1 Software User ’s Guide ) When Y our PC is Off If you have set the MultiP ASS Suite to upload received faxes from your unit to your PC but [...]

8-12 Receiving Faxes Chapter 8 Receiving in Colour Y our unit has been factory-set to receive faxes in colour from fax machines with colour capability . When receiving a fax, your unit detects if the incoming fax is a colour or black & white transaction, and prints the fax accordingly . For automatic printing of received colour faxes, you need [...]

Receiving Faxes Chapter 8 Receiving Faxes 8-13 Receiving While Per for ming Other T asks Y our unit is a multitasking device so it can receive faxes and voice calls while you are performing other tasks. If you receive a fax while performing certain tasks, the unit stores the incoming fax in memory . As soon as you finish your task, the unit automat[...]

8-14 Receiving Faxes Chapter 8 Cancelling Receiving Follow this procedure if you want to stop receiving a fax before reception is completed: 1 Press Stop . • The unit asks you to confirm that you want to cancel. 2 Press T to cancel receiving. • Receiving is not cancelled until you press T . • If you change your mind and want to continue Ex: r[...]

Receiving Faxes Chapter 8 Receiving Faxes 8-15 T elstra FaxStr eam ™ Duet (Australia Only) In Australia, T elstra offers the FaxStream ™ Duet capability . This service allows you to assign two numbers to your line: one for fax and one for telephone. When the fax number is called, the network sends a specific ring tone which your unit recognises[...]

8-16 Receiving Faxes Chapter 8 9 Press Set . 10 Press Stop to return to standby mode. Ex: n When the RX MODE setting is set to NET SWITCH , no other receive mode can be selected with the Receive Mode button. Network Switch System Operation The procedure for using the network switch system is almost the same as when using the unit over a normal tele[...]

Receiving Faxes Chapter 8 Receiving Faxes 8-17 T elecom FaxAbility (New Zealand Only) In New Zealand, T elecom N.Z. offers the FaxAbility capability . This service allows you to assign two numbers to your line: one for fax and one for telephone. When the fax number is called, the network sends a specific ring tone which your unit recognises and aut[...]

8-18 Receiving Faxes Chapter 8 10 Press Stop to return to standby mode. Ex: n When the RX MODE setting is set to NET SWITCH , no other receive mode can be selected with the Receive Mode button. Network Switch System Operation The procedure for using the network switch system is almost the same as when using the unit over a normal telephone line. Wh[...]

Chapter 9 Special Features 9-1 Special Features Chapter 9 Special Featur es Special Dialling ...................................................................................9-2 Dialling an Overseas Number (With Pauses) ..................................9-2 Switching T emporarily to T one Dialling ............................................9-4 C[...]

9-2 Special Features Chapter 9 Special Dialling Dialling an Overseas Number (With Pauses) When you dial or register an overseas number , you may need to insert a pause within and/or after the number . The length and location of the pause depends on the telephone system of your country . Follow this procedure to dial an overseas number with pauses: [...]

Chapter 9 Special Features 9-3 Special Features 6 Use the numeric buttons to dial the country Ex: code, the area code, and the fax/telephone number of the other party . • If you enter the wrong number , press Stop and start again from step 4. 7 If necessary , press R (Redial) /Pause to Ex: enter a pause. • A pause at the end of a number ( P ) i[...]

9-4 Special Features Chapter 9 Switching T emporarily to T one Dialling Many information services for banks, airline reservations, hotel reservations, etc., require tone dialling for their services. If your unit is connected to a rotary pulse line, follow this procedure to set the unit temporarily for tone dialling: 1 Open the document tray .* 2 Pr[...]

Chapter 9 Special Features 9-5 Special Features Confir ming a Dial T one * This feature allows you to set your unit to listen for and detect a dial tone in the middle of a fax/telephone number before dialling the rest of the number . This is called Dial tone detection . Use this feature only when you register a number for speed dialling. n For deta[...]

9-6 Special Features Chapter 9 Restricting Use of Y our Unit By enabling the restriction feature of your unit, you can prevent unauthorised people from making calls and sending faxes. Enabling Restriction of Y our Unit T o restrict use of your unit, you need to enable the LOCK PHONE setting. T o prevent access to the LOCK PHONE setting, you need to[...]

Chapter 9 Special Features 9-7 Special Features 10 Press Stop to return to standby mode. Ex: Restriction of the unit is now enabled. No one can make calls or send faxes. (This setting does not restrict incoming calls or faxes.) Cancelling Restriction of Y our Unit If you have previously set a password and enabled the LOCK PHONE setting, follow this[...]

9-8 Special Features Chapter 9 9 Press Set . 10 Press Stop to return to standby mode. Ex: Restriction of the unit is disabled. Anyone can make calls or send faxes. 15:00 FaxOnly DA TE SETUP[...]

Chapter 10 Making Copies 10-1 Making Copies Chapter 10 Making Copies Documents Y ou Can Copy .....................................................................10-2 Copying Documents ...............................................................................10-2 Setting the Length of the Bottom Margin .........................................[...]

10-2 Making Copies Chapter 10 Documents Y ou Can Copy For information on the types of documents you can copy , their requirements, and details on loading documents, 1 Chapter 4. Copying Documents One of your unit’s convenient features is its ability to make high-quality black & white and colour copies. Follow this procedure to make copies: 1 [...]

Chapter 10 Making Copies 10-3 Making Copies ❚ For black & white copying: Make sure the Colour/B&W button’s Ex: light is off, then press Image Quality to select the image quality setting you want. • If the Colour/B&W button’s light is on, press Colour/B&W to turn it off. • Y ou can select from the following: – B&W TEX[...]

10-4 Making Copies Chapter 10 Setting the Length of the Bottom Mar gin Y ou can adjust the length of the bottom margin for colour copying and colour reception. The default margin length is NORMAL (21 mm). Follow this procedure to set the length of the bottom margin: 1 Press Function . 2 Press Data Registration . 3 Press Set . 4 Use d or u to select[...]

Chapter 1 1 Reports and Lists 11 - 1 Reports and Lists Chapter 11 Repor ts and Lists Summary of Lists and Reports .............................................................1 1-2 ACTIVITY REPORT ..................................................................................1 1-3 TX (T ransmission) REPORT .......................................[...]

11 - 2 Reports and Lists Chapter 1 1 Summar y of Lists and Repor ts The table below shows the lists and reports that can be printed from your unit. Refer to the pages indicated for more details. Report or List USER’S DA T A LIST ACTIVITY REPORT TX (T ransmission) REPORT RX (Reception) REPORT MUL TI TX/RX (T ransaction) REPORT DOC. MEMORY LIST MEM[...]

Chapter 1 1 Reports and Lists 11 - 3 Reports and Lists ACTIVITY REPOR T Y our unit is factory-set to automatically print an ACTIVITY REPORT after every 20 transactions. If you want to print an ACTIVITY REPORT before it is automatically printed, follow this procedure: n If you prefer the unit not to print an ACTIVITY REPOR T after every 20 transacti[...]

11 - 4 Reports and Lists Chapter 1 1 TX (T ransmission) REPOR T Y our unit is factory-set to print a TX (transmission) REPORT only when an error occurs during sending. T o change this setting, 1 TX REPORT , p. 14-5. If you set the unit to print a report, a TX REPOR T or an ERROR TX REPOR T , similar to the ones below , will be printed depending on [...]

Chapter 1 1 Reports and Lists 11 - 5 Reports and Lists MUL TI TX/RX (T ransaction) REPORT If the transmission was a sequential broadcast, a MUL TI TX/RX (transaction) REPOR T , similar to the one below , will be printed. RX (Reception) REPOR T Y our unit is factory-set not to print an RX (reception) REPORT even if an error occurs during reception. [...]

11 - 6 Reports and Lists Chapter 1 1[...]

Chapter 12 Maintenance 12-1 Maintenance Chapter 12 Maintenance Periodic Cleaning ...................................................................................12-2 Cleaning the Unit’s Exterior ..................................................................12-2 Cleaning the Unit’s Interior ................................................[...]

12-2 Maintenance Chapter 12 Periodic Cleaning Y our unit requires little periodic maintenance. This section describes the necessary cleaning procedures for your unit. Please note the following before cleaning: • Be sure to disconnect the power cord before cleaning the unit. Since documents in memory are erased when the power is disconnected, prin[...]

Chapter 12 Maintenance 12-3 Maintenance Cleaning the Unit’ s Interior Cleaning Inside the Printer Cover T o prevent ink spots and paper dust from accumulating inside the unit and affecting print quality , clean the unit’s print area periodically . Follow this procedure to clean inside the unit: 1 Disconnect the power cord from the unit. 2 Open [...]

12-4 Maintenance Chapter 12 4 Use a clean, soft, dry , lint-free cloth to remove any ink or paper debris from the unit’s interior (shaded area), especially around the platen. • Be careful not to touch the BJ cartridge or its holder . 5 Check the small black rollers. If they are dirty , clean them with a soft, dry toothbrush. 6 When you are fini[...]

Chapter 12 Maintenance 12-5 Maintenance Cleaning the Scanner Components Follow this procedure to periodically check and clean the scanner components: 1 Disconnect the power cord from the unit. 2 Open the document tray .* 3 Open the operation panel partially by gently pulling it towards you. • It only opens slightly . 4 While holding the operation[...]

12-6 Maintenance Chapter 12 5 Clean the shaded area of the operation panel. • Dirt and dust particles that collect on the underside of the operation panel affect the quality of the documents you copy or send. 6 Use a clean, soft, dry , lint-free cloth to wipe up paper dust from the areas (shaded) surrounding the separation roller . 7 When you are[...]

Chapter 12 Maintenance 12-7 Maintenance BJ Car tridge BJ Cartridges and BJ T anks Y ou can purchase the following BJ cartridges and tanks for use with your unit. Contact your local authorised Canon dealer . n For optimum printing results and to avoid printing problems, Canon recommends that you only use the Canon BJ cartridges and tanks described i[...]

12-8 Maintenance Chapter 12 ■ BCI-21 Colour BJ T ank Contains the colour ink for the Colour BJ cartridge. When the Colour BJ tank of the Colour BJ cartridge runs out, replace with this tank. When to Replace a BJ Cartridge or BJ T ank How frequently you need to replace a BJ cartridge or tank depends on how you use your unit. If you print many grap[...]

Chapter 12 Maintenance 12-9 Maintenance n • T o help ensure the maximum life of your BJ cartridges, always follow the guidelines for cartridge maintenance. ( 1 p. 2-12) • For optimum printing results and to avoid printing problems, Canon recommends that you only use the Canon BJ cartridges and tanks described in this guide. • For BJ cartridge[...]

12-10 Maintenance Chapter 12 T esting and Cleaning the BJ Cartridge Print Head The print head in the BJ cartridge contains nozzles through which ink is propelled onto the paper . T o maintain the best possible print quality , these nozzles need to be cleaned from time to time. Y our unit is equipped with a print head cleaning function that does thi[...]

Chapter 12 Maintenance 12-11 Maintenance Cleaning the BJ Cartridge Print Head If your printouts become faint or streaked, or if their quality otherwise deteriorates, print the nozzle check pattern to see if the print head nozzles are operating properly ( 1 p. 12-10). If the pattern is broken, missing, or a specific colour is not printed, clean the [...]

12-12 Maintenance Chapter 12 Replacing the BJ Cartridge This section describes how to replace the BJ cartridge. Before replacing the BJ cartridge, be sure to read the section When to Replace a BJ Cartridge or BJ T ank . ( 1 p. 12-8) n • The procedure explained here is the same for replacing an old BJ cartridge with a new one, or simply exchanging[...]

Chapter 12 Maintenance 12-13 Maintenance c • Do not try to manually move or stop the cartridge holder since this may damage the unit. • Do not touch the components shown or any metal parts since this may adversely affect operation of the unit and/or affect print quality . • The unit has an automatic protection feature that helps keep it from [...]

12-14 Maintenance Chapter 12 6 Remove the new BJ cartridge from its package, then remove the orange protective cap q and tape w . • Discard the cap and tape. Never attempt to reattach them to the BJ cartridge print head. • Install the BJ cartridge immediately after removing the cap and tape. • Spilled ink can stain any surface; protect yourse[...]

Chapter 12 Maintenance 12-15 Maintenance Replacing a BJ T ank This section describes how to replace a BJ tank in an installed Colour BJ cartridge. Before replacing a BJ tank, be sure to read the section When to Replace a BJ Cartridge or BJ T ank . ( 1 p. 12-8) n • Do not leave empty BJ tanks in a Colour BJ cartridge. Remove them immediately when [...]

12-16 Maintenance Chapter 12 c • Do not try to manually move or stop the cartridge holder since this may damage the unit. • Do not touch the components shown or any metal parts since this may adversely affect operation of the unit and/or affect print quality . • The unit has an automatic protection feature that helps keep it from overheating.[...]

Chapter 12 Maintenance 12-17 Maintenance 6 Remove the new BJ tank from its package, then remove the orange protective cap. • Discard the cap. Never attempt to reattach it to the BJ tank. • Spilled ink can stain any surface; protect yourself and your work area. c Do not touch the ink port on the BJ tank. 7 Insert the BJ tank into the empty slot [...]

12-18 Maintenance Chapter 12 9 Close the printer cover . 10 Close the document tray .* n If you need to unplug the unit, wait until it is in standby mode (time and receive mode displayed in the LCD). Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out. * Hong Kong, Singapore, and Ma[...]

Chapter 13 T roubleshooting 13-1 T roubleshooting Chapter 13 T roubleshooting If Y ou Cannot Solve the Problem ..........................................................13-2 Clearing Jams .........................................................................................13-3 Jams in the ADF ....................................................[...]

13-2 T roubleshooting Chapter 13 If Y ou Cannot Solve the Pr oblem If you have a problem with your unit and you cannot solve it by referring to the information in this chapter , contact your local authorised Canon dealer or the Canon help line. Canon’s support personnel are trained in the technical support of Canon’ s products and should be abl[...]

Chapter 13 T roubleshooting 13-3 T roubleshooting Clearing Jams Jams in the ADF When a document jams or misfeeds in the ADF , the LCD displays CHECK DOCUMENT . Follow this procedure to clear the document jam: n Y ou do not need to unplug the unit when clearing document jams. 1 Press Stop . 2 Open the operation panel partially by gently pulling it t[...]

13-4 T roubleshooting Chapter 13 Jams in the Multi-Purpose T ray If print media jams in the multi-purpose tray , the LCD displays CLEAR P APER JAM . Follow this procedure to clear the jam: n Y ou do not need to unplug the unit when clearing paper jams. 1 Close the document tray if necessary .* 2 Gently pull any jammed paper out of the unit as shown[...]

Chapter 13 T roubleshooting 13-5 T roubleshooting LCD Messages The following messages are displayed in the LCD when the unit is performing a function or encounters an error . The error code appears in the ACTIVITY REPORT . ( 1 p. 1 1-3) Message Error Code Cause Action AUTO REDIAL BLACK INK EMPTY BUSY/NO SIGNAL — — #018 The unit is waiting to re[...]

13-6 T roubleshooting Chapter 13 Message Error Code Cause Action BUSY/NO SIGNAL ( Continued ) CARTRIDGE JAMMED CHANGE CARTRIDGE CHECK DOCUMENT — — #001 The receiving fax machine did not answer within 55 seconds (after all automatic redialling attempts). The cartridge holder cannot move. This is normally due to a paper jam. Y ou pressed C and th[...]

Chapter 13 T roubleshooting 13-7 T roubleshooting Message Error Code Cause Action CHECK DOCUMENT ( Continued ) CHECK P APER SIZE CHECK PRINTER CLEAR P APER JAM — — ##343 — The document feed lever is set to m (manual document feed) for a multipage document. The size of the paper in the multi-purpose tray and that specified in the P APER SIZE s[...]

13-8 T roubleshooting Chapter 13 Message Error Code Cause Action COLOUR INK EMPTY CONVERT CLR>B&W? DOC. TOO LONG ECM RX ECM TX INST ALL BC-21e — — #003 — — — The Colour BJ tank in the Colour BJ cartridge is empty or its ink may have dried out. The unit is confirming that it is all right to convert a colour document to black & w[...]

Chapter 13 T roubleshooting 13-9 T roubleshooting Message Error Code Cause Action INST ALL BC-21e ( Continued ) INST ALL BC21/22e INST ALL BC21e/20 — Y ou tried to print a received colour fax with the installed Black BJ cartridge. Y ou disabled the PHOTO INK PRINT setting ( 1 p. 14-8) and tried to print a received colour fax with the installed Ph[...]

13-10 T roubleshooting Chapter 13 Message Error Code Cause Action LOAD P APER MEMORY FULL MEMORY USED nn % NO RX P APER NO TEL # — #037 — #012 #022 The multi-purpose tray is empty . The unit’s memory is full because it has received too many documents, or a very long or detailed document. The unit’s memory is full because you tried to send o[...]

Chapter 13 T roubleshooting 13-11 T roubleshooting Message Error Code Cause Action NOT A V AILABLE PHOTO INK IN USE PRINT W/ BC-22e? REC’D IN MEMORY RECEIVED IN FILE #025 — — — — In manual sending, you entered a speed dialling number that is assigned to a group. The Photo BJ cartridge is installed in the unit. Y ou disabled the PHOTO INK [...]

13-12 T roubleshooting Chapter 13 TRY AGAIN IN B&W TX/RX CANCELLED TX/RX NO. nnnn TX/RX NO. nnnn SCANNING P . nnn MEMORY FULL (Three messages toggle.) W AIT COOLING #085 — — — — Y ou tried sending a colour document to a machine that does not support colour faxing. Y ou pressed Stop to cancel the transmission. When the unit sends or rece[...]

Chapter 13 T roubleshooting 13-13 T roubleshooting Paper Feeding Pr oblems ■ Paper does not load. The multi-purpose tray may contain too many sheets. • Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark ( P ). ( 1 p. 2-16) Paper may not be loaded correctly . • Make sure the paper stack is loaded properly [...]

13-14 T roubleshooting Chapter 13 ■ T ransparencies or back print film do not feed corr ectly . The transparencies or back print film may not be loaded correctly . • Make sure they are loaded properly ( 1 p. 2-16). Do not load more than 50 transparencies or 10 back print film sheets in the multi-purpose tray . ■ Repeated paper jams occur . Th[...]

Chapter 13 T roubleshooting 13-15 T roubleshooting The one-touch speed dialling button or coded speed dialling code you entered may not be registered for the feature you want to use. • Check the one-touch speed dialling button or coded speed dialling code and make sure it is registered correctly . ( 1 Chapter 6) Y ou dialled or have been provided[...]

13-16 T roubleshooting Chapter 13 ■ Cannot send using Error Corr ection Mode (ECM). The other party’ s fax machine may not support ECM. • If the other party’s fax machine does not support ECM, then the document is sent in normal mode without error checking. ECM may be disabled. • Make sure ECM is on. ( 1 ECM TX , p. 14-6) ■ Errors occur[...]

Chapter 13 T roubleshooting 13-17 T roubleshooting ■ The unit does not switch automatically between telephone and fax reception. The unit may not be set to switch automatically between telephone and fax reception. • For the unit to switch automatically , the receive mode must be set to Fax/T el Mode , ANS.MACHINE MODE , or NET SWITCH * ( 1 Chap[...]

13-18 T roubleshooting Chapter 13 Error Correction Mode (ECM) may be disabled. • Make sure ECM is on. ( 1 ECM RX , p. 14-7) ■ Faxes do not print. The BJ cartridge or tanks may not be installed properly . • Make sure the BJ cartridge and tanks are installed properly . ( 1 pp. 2-12, 12-15) • Be sure to remove the orange protective tape from t[...]

Chapter 13 T roubleshooting 13-19 T roubleshooting Copying Pr oblems ■ The unit will not make a copy . The BJ cartridge or tanks may need to be replaced. • Determine if the problem is with the BJ cartridge or tanks ( 1 p. 12-8), and replace if necessary . ( 1 pp. 12-12, 12-15) Y ou may be trying to make copies with the incorrect BJ cartridge in[...]

13-20 T roubleshooting Chapter 13 T elephone Pr oblems ■ Y ou cannot dial. The telephone line may not be connected properly . • Make sure all line connections are secure. ( 1 p. 2-5) The power cord may not be plugged in securely . • Check that the power cord is plugged securely into the unit and into the wall outlet ( 1 p. 2-8). If the unit i[...]

Chapter 13 T roubleshooting 13-21 T roubleshooting ■ The printout contains blurred or smudged ink. The print media you are using may not be supported by the unit. • Make sure you are using the recommended print media. ( 1 p. 5-2) Y ou may be printing on the wrong side of the paper . • Some papers have a “right” side for printing. If the p[...]

13-22 T roubleshooting Chapter 13 Printing Pr oblems ■ The Alarm light comes on and the unit beeps while printing. The unit may have a paper jam. • Clear the paper jam. ( 1 p. 13-4) • If the unit has no paper jam, unplug the unit and wait five seconds, then plug it in again. If the problem is fixed, the Alarm light will turn off, the cartridg[...]

Chapter 13 T roubleshooting 13-23 T roubleshooting ■ The BJ cartridge moves, but ink does not appear . The BJ cartridge or tanks may not be installed properly . • Make sure the BJ cartridge and tanks are installed properly . ( 1 pp. 2-12, 12-15) • Be sure to remove the orange protective tape from the BJ cartridge before you install it. ( 1 p.[...]

13-24 T roubleshooting Chapter 13 ■ The printout curls. Y our page may include a large amount of ink. • Leave the page in the output tray for 30 to 60 seconds to allow the ink to dry . Then remove the page carefully without touching any surfaces. • The paper you are using may be too thin. Printing dense graphics on light paper stock may cause[...]

Chapter 13 T roubleshooting 13-25 T roubleshooting ■ Nothing appears in the LCD. The power cord may not be plugged in securely . • Check that the power cord is plugged securely into the unit and into the wall outlet ( 1 p. 2-8). If the unit is plugged into a power strip, make sure the power strip is plugged in and turned on. If the LCD remains [...]

13-26 T roubleshooting Chapter 13 If a Power Cut Occurs If power is suddenly lost due to a power cut or accidental unplugging, a built-in battery retains the user data settings and the speed dialling settings. However , any sent or received documents stored in memory will be lost. During a power cut, functions are limited as follows: • Y ou canno[...]

Chapter 14 Summary of Settings 14-1 Summary of Settings Chapter 14 Summar y of Settings Understanding the Menu System .........................................................14-2 Accessing the Menus ...........................................................................14-2 User Settings Menu ...................................................[...]

14-2 Summary of Settings Chapter 14 Understanding the Menu System The menu system allows you to customise the way your unit operates. It consists of six menus, each containing settings that control different functions of your unit. n • If your unit is connected to a PC, we recommend using the MultiP ASS Suite to adjust settings. ( 1 p. 3-2) • B[...]

Chapter 14 Summary of Settings 14-3 Summary of Settings 6 Refer to the appropriate table ( 1 following pages) and use these guidelines to select and register settings: ❚ Use d or u to scroll through the settings. ❚ T o register a setting or access sub-settings, press Set . ❚ T o return to a previous level, press Data Registration . • For yo[...]

14-4 Summary of Settings Chapter 14 DA TE & TIME UNIT TELEPHONE # UNIT NAME TX TERMINAL ID TTI POSITION TELEPHONE # MARK SCAN CONTRAST OFFHOOK ALARM VOLUME CONTROL CALLING VOLUME KEYP AD VOLUME ALARM VOLUME LINE MONITOR VOL RX CALL LEVEL TEL LINE TYPE R-KEY SETTING Sets the current date. ( 1 p. 3-7) Enters the fax/telephone number you want to a[...]

Chapter 14 Summary of Settings 14-5 Summary of Settings TX REPORT PRINT WITH IMAGE RX REPORT ACTIVITY REPORT AUTO PRINT Enables/disables automatic printing of a transmission report. ( 1 p. 1 1-4) PRINT ERROR ONL Y : Prints a report only when a transmission error occurs. OUTPUT YES : Prints a report every time you send a document. OUTPUT NO : No rep[...]

14-6 Summary of Settings Chapter 14 ECM TX MID P AUSE SET AUTO REDIAL REDIAL TIMES REDIAL INTERV AL TIME OUT COLOUR DIRECT TX Enables/disables Error Correction Mode (ECM) during transmission. Selects the length of the pause entered when you press R (Redial) /Pause . Enables/disables automatic redialling if the other party’s line is busy on the fi[...]

Chapter 14 Summary of Settings 14-7 Summary of Settings ECM RX RX MODE INCOMING RING RING COUNT MAN/AUTO SWITCH F/T RING TIME REMOTE RX REMOTE RX ID MEMORY RX COLOUR RX Enables/disables Error Correction Mode (ECM) during reception. Selects the receive mode. ( 1 Chapter 8) If you select F AX/TEL AUTO SW , you can select additional sub-settings. ( 1 [...]

14-8 Summary of Settings Chapter 14 RX REDUCTION REDUCE DIMENSION P APER SIZE ECONOMY PRT BOTTOM MARGIN PHOTO INK PRINT Enables/disables reduction of faxes to fit on the paper loaded in the multi-purpose tray . Selects the direction of the reduction. Selects the size of the paper loaded in the multi- purpose tray . Enables/disables economy printing[...]

Chapter 14 Summary of Settings 14-9 Summary of Settings UN/LOCK PHONE P ASSWORD LOCK PHONE DA TE SETUP DISPLA Y LANGUAGE TX ST ART SPEED RX ST ART SPEED Enables/disables restriction of the unit. ( 1 p. 9-6) Enters a password to restrict access to the LOCK PHONE setting below . Enables/disables restriction of the unit to make calls and send faxes. S[...]

14-10 Summary of Settings Chapter 14[...]

Appendix A Specifications A-1 Specifications Appendix A Specifications General Specifications ............................................................................A-2 Facsimile ...................................................................................................A-3 Copier ........................................................[...]

A-2 Specifications Appendix A General Specifications Power Source 200–240 V/50–60 Hz Power Consumption – Maximum: Approx. 42.9 W – Standby: Approx. 7.9 W Weight Approx. 5.1 kg (With components attached) Environmental Conditions – T emperature: 10°–32.5°C – Humidity: 20%–85% Liquid Crystal Display (LCD) 16 × 1 Display Languages En[...]

Appendix A Specifications A-3 Specifications Facsimile Applicable Line Public Switched T elephone Network (PSTN) Compatibility G3 Data Compressing System MH, MR, MMR, JBIG, JPEG Modem T ype Fax modem Modem Speed 14400/9600/7200/4800/2400 bps, automatic fallback T ransmission Speed – Black & White: Approx. 6 seconds/page* at 14.4 Kbps, ECM-MMR[...]

A-4 Specifications Appendix A * 7.5% coverage ** Based on Canon F AX Standard Chart No. 1. *** Based on Canon Multi Drop Head Standard Chart. Reduction 70%, 80%, 90% Enlargement 150%, 200% (COLOUR SNAPSHOT mode only) Copy Speed – Black & White: A4 size: Approx. 3 pages/minute – Colour: COLOUR DRAFT , A4 size: Approx. 3 minutes/page PLAIN P [...]

Appendix A Specifications A-5 Specifications Effective Scanning Width 214 mm Compatibility TW AIN Scanning Speed – B&W T ext (30 – 150 dpi): 8.8 seconds/page – B&W T ext (151 – 300 dpi): 1 1.6 seconds/page – B&W T ext (301 – 600 dpi): 23.2 seconds/page – Greyscale (30 – 150 dpi): 8.8 seconds/page – Greyscale (151 – 3[...]

A-6 Specifications Appendix A[...]

Appendix B Handset B-1 Handset Appendix B Handset Handset .....................................................................................................B-2 Package Contents ..................................................................................B-2 Attaching the Handset to Y our Unit ................................................[...]

B-2 Handset Appendix B Handset Depending on the country of purchase, the handset may be included with your unit, or may be sold separately as an option. Contact your local authorised Canon dealer for more information on purchasing this option. n Please note that the shape of your handset may differ from the one shown in this section. However , both[...]

Appendix B Handset B-3 Handset Attaching the Handset to Y our Unit Follow this procedure to attach the handset to your unit: 1 Use two of the screws provided to attach the handset cradle to the cradle support. • Push the screws in with your finger or use a cross-point screwdriver . Make sure the screws are inserted all the way in. 2 Before attach[...]

B-4 Handset Appendix B 6 Return the unit to its upright position and place the handset in its cradle. • Make sure the cradle support rests on the table top along with the unit. 7 Connect the line from the handset to the h jack. 8 Reconnect the power cord. 9 Reinstall the BJ cartridge in the unit. ( 1 p. 2-13) Maintaining Y our Handset T o maintai[...]

Index I-1 Index Index u button: 2-1 1, 14-2 d button: 2-1 1, 14-2 l button: 2-1 1, 3-5 r button: 2-1 1, 3-4, 3-5 R (Redial)/Pause button: 2-10, 7-10, 9-2 1-TOUCH SPD DIAL LIST description: 1 1-2 printing: 6-13 sample: 6-14 A Accessing, menus: 14-2, 14-3 ACTIVITY REPORT description: 1 1-2 printing: 1 1-3 sample: 1 1-3 setting: 1 1-3, 14-5 ADF: 2-9 a[...]

I-2 Index Black & white sending setting: 7-2 setting resolution: 7-3 BLACK INK EMPTY message: 13-5 BOTTOM MARGIN setting: 10-4, 14-8 Broadcasting, sequential: 7-13 to 7-15 Bubble Jet paper: 5-2, 5-5 BUSY/NO SIGNAL message: 13-5, 13-6 Buttons: 2-10, 2-1 1 ( See also individual button names ) numeric: 2-10, 3-3 one-touch speed dialling: 2-10, 2-1[...]

Index I-3 Index Contrast, setting scanning: 7-4 Conventions, type: 1-2, 1-3 CONVERT CLR>B&W? message: 13-8 Copy button: 2-10, 10-2 Copying: 10-2, 10-3 document requirements: 4-2, 4-3 problems: 13-19 setting scanning contrast: 7-4 Cord, power: 2-2, 2-8 Correcting mistake: 3-5 Cover , printer: 2-9 Cradle handset: 2-2, B-2 support: 2-2, B-2 Cus[...]

I-4 Index Extension phone, connecting: 2-5, 2-6 External device, connecting: 2-5, 2-6 F F/T RING TIME setting: 14-7 Fabric sheet: 5-2, 5-5 printing: 5-13 F AX ( See Unit) F AX ONL Y MODE description: 8-2 setting: 8-3, 8-4, 14-7 F AX/TEL AUTO SW setting: 8-5, 14-7 Fax/T el Mode description: 8-2 setting: 8-5 setting options for: 8-6, 8-7 FaxAbility: [...]

Index I-5 Index Light Alarm: 2-10 Function: 2-1 1 Line, telephone: 2-2, 2-5, 3-10 LINE MONITOR VOL setting: 14-4 List ( See individual list names ) LOAD P APER message: 13-10 Loading documents: 4-4, 4-5 envelopes: 5-8, 5-9 paper: 2-16 to 2-18, 5-7 Location, safety instructions: 1-5, 1-6 LOCK PHONE setting: 9-6, 9-7, 14-9 Lowercase letter mode: 3-3,[...]

I-6 Index Optional handset ( See Handset) Output tray: 2-9 extension: 2-9 OUTSIDE IMAGE setting: 14-4 Overseas number , dialling: 9-2, 9-3 P Paper: 5-2, 5-4, 5-5 ( See also individual paper names ) feeding problems: 13-13, 13-14 guide: 2-9 guidelines: 2-16, 2-17 loading: 2-16 to 2-18, 5-7 output guides: 2-9, 5-1 1, 5-15 plain ( See Plain paper) pri[...]

Index I-7 Index paper feeding: 13-13, 13-14 print quality: 13-20, 13-21 printing: 13-22 to 13-24 receiving: 13-16 to 13-18 receiving in memory when: 8-13 sending: 13-14 to 13-16 telephone: 13-20 PSTN setting: 3-1 1, 14-4 Q Quality adjusting: 7-2 to 7-4 print problems: 13-20, 13-21 Quantity document: 4-2 print media: 5-2 R R button: 2-1 1, 3-1 1 reg[...]

I-8 Index Screws with plugs: 2-2 Sender information description: 3-6 printing list to check: 3-9 registering: 3-6 to 3-8 sample: 3-6 Sending cancelling: 7-9 delayed: 7-15 document requirements: 4-2, 4-3 manual via the handset: 7-7, 7-8 memory: 7-6, 7-7 methods: 7-6 to 7-8 preparing for: 7-2 to 7-5 problems: 13-14 to 13-16 sequential broadcasting: 7[...]

Index I-9 Index multi-purpose: 2-9, 2-18, 5-2, 13-4 output: 2-9 TRY AGAIN IN B&W message: 13-12 TTI POSITION setting: 14-4 TX (T ransmission) REPORT : 1 1-2, 1 1-4 Settings menu: 14-6 TX REPORT setting: 14-5 TX ST ART SPEED setting: 14-9 TX TERMINAL ID setting: 14-4 TX/RX CANCELLED message: 13-12 TX/RX NO. nnnn message: 13-12 TX/RX NO. nnnn , S[...]

I-10 Index[...]