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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Canon CR-55, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Canon CR-55 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Canon CR-55. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Canon CR-55 should contain:
- informations concerning technical data of Canon CR-55
- name of the manufacturer and a year of construction of the Canon CR-55 item
- rules of operation, control and maintenance of the Canon CR-55 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Canon CR-55 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Canon CR-55, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Canon service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Canon CR-55.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Canon CR-55 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Star tup Manual Please read this manual bef ore operating this unit. After you finish reading this manual, store it in a saf e place f or future reference . Canon Chec k Reader[...]
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Page 2
Bef ore Connecting the Canon CR-55 STEP2 Connect the CR-55 to the Computer Use the accompanying USB cable to connect the CR-55 to the computer . (See p. 22.) STEP1 Install the Software Use the accompanying setup disc to install Scanning Utility for CR-55. (See p. 17.) Install the accompanying softw are before connecting the Canon CR-55 to a compute[...]
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Page 3
READ CAREFULLY BEFORE OPENING THE SEALED DISK PACKAGE CANON SOFTWARE LICENSE AGREEMENT IMPORTANT-READ THIS AGREEMENT BEFORE OPENING THE SEALED DISK PACKAGE! BY OPENING THE SEALED DISK PACKAGE, YOU ARE DEEMED TO AGREE TO BE BOUND BY THIS AGREEMENT. This legal document is a license agreement between you and Canon Electronics Inc. ("Canon").[...]
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Page 4
International E NERGY S TA R ® Office Equipment Program As an E NERGY S TA R ® Partner , Canon Electronics Inc., has determined that this machine meets the E NERGY S TA R ® Pr ogram guidelines for energy ef ficiency . The International E NERGY S TA R ® Of fice Equipment Program is an international pr ogram that promotes ener gy saving through t[...]
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Page 5
INTRODUCTION 1 Startup Manual Please read this manual before operating this unit. After you finish reading this manual, store it in a safe place for future reference. Canon Check Reader Startup Manual Please read this manual before operating this unit. After you finish reading this manual, store it in a safe place for future reference. Canon Check [...]
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Page 6
2 INTRODUCTION Symbols Used in This Manual The follwing symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the machine safely, a[...]
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Page 7
Contents 3 Contents INTRODUCTION .......................................................................................................... 1 Manuals f or the Check Reader ......................................................................................... 1 Symbols Used in This Manual ..........................................................[...]
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Page 8
4 Before Using the Scanner Before Using the Scanner Important Safety Instructions In order to ensure safe operation, be certain to read the cautions described below. Installation Location The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the foll[...]
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Page 9
Before Using the Scanner 5 Power • Connect only to a power outlet of the rated voltage and power supply frequency (either 120 V, 60 Hz or 220-240 V, 50/60 Hz, depending on your region). • Do not connect to power outlets with other electrical devices. Also, when using an extension cord, make sure that the extension cord is rated for the current [...]
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Page 10
6 Before Using the Scanner Handling WARNING • Do not place flammable chemicals, such as alcohol or paint thinner, near the scanner. • Do not cut, damage, or modify the power cord. Do not place heavy objects on the power cord, do not pull on the power cord, and do not bend the power cord sharply. • Do not plug in or unplug the power cord with [...]
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Page 11
Before Using the Scanner 7 • Do not place paper clips, staples, necklaces, or any other metallic objects on top of the scanner. Liquids or small metallic objects that get inside of the scanner create a risk of fire or electrical shock. If such foreign matter does get inside of the scanner, unplug the power cord immediately, and then contact your [...]
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Page 12
8 Before Using the Scanner Features of the CR-55 The Canon CR-55 Check Reader is a scanner with magnetic heads that can read checks and other documents that are printed with MICR (Magnetic Ink Character Recognition) compatible fonts and is capable of OCR (Optical Character Recognition). The main features of the CR-55 are listed below. ■ Compact S[...]
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Page 13
Before Using the Scanner 9 Power Cord Startup Manual (This Manual) AC Adapter CR-55 Setup Disc (CD-ROM) USB Interface Cable CR-55 Scanner S t a r t u p M a n u a l P l e a s e r e a d t h i s m a n u a l b e f o r e o p e r a t i n g t h i s u n i t . A f t e r y o u f i n i s h r e a d i n g t h i s m a n u a l , s t o r e i t i n a s a f e p l a [...]
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Page 14
10 Before Using the Scanner Reading Unit Removing the Protective Packing Tape Remove all of the protective packing tape before using the scanner. 1 Remove the protective tape (indicated by the ▼ ) from the scanner. 2 While lowering the OPEN lever, open the reading unit.[...]
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Page 15
Before Using the Scanner 11 4 Gently close the reading unit until it clicks into place. 3 Remove the protective tape (indicated by the ▼ ) from the reading unit. 4 Gently close the reading unit until it clicks into[...]
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12 Before Using the Scanner Paper Thickness Adjustment Dial Adjust the gap between the separation roller and feeding roller to the thickness of the paper being fed. (See p. 42.) Document Feed Opening Imprinter Cover Document Eject Opening Maintenance Cover Open this cover to clear paper jams or clean the scanner. (See p. 46 and p. 56.) Eject Stoppe[...]
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Page 17
Before Using the Scanner 13 Ink Cartridge The ink cartridge is not included, and must be purchased separately. (See p. 27.) Print Position Adjustment Lever Adjusts the print position. (See p. 43.) Lock Lever Locks the ink cartridge in place. (See p. 29 and p. 54.) Ink Absorber Absorbs any ink that leaks out of the ink cartridge. (See p. 50.) Magnet[...]
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Page 18
14 Before Using the Scanner Reading Unit (Access Hatch) Open to clear paper jams or clean the scanner. (See p. 46 and p. 56.) Connectors/ Power Switch Power Switch Turns the scanner power ON or OFF. (See p. 23 and p. 26.) Power Connector Connect the included AC adapter plug. (See p. 21.) USB Connector Connect a Hi-Speed USB 2.0 compliant USB cable.[...]
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Page 19
Installing the Scanner 15 Installing the Scanner Installation Requirements In order to use the CR-55, your computer must satisfy the following system requirements: • A computer that meets the following specifications: • CPU: Pentium 4 (1.5 GHz or higher) • Memory: 256 MB or more • Hard disk: 400 MB or more available space • CD-ROM drive ?[...]
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Page 20
16 Installing the Scanner Installation Procedure When installing the CR-55 for the first time, be sure to install the accompanying application software before connecting the CR-55 to the computer. The procedure for installing the scanner is outlined below. 1. Install Scanning Utility for CR-55. (See “Installing the Scanning Utility,” on p. 17.)[...]
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Page 21
Installing the Scanner 17 Installing the Scanning Utility Scanning Utility for CR-55 is dedicated application software for the CR-55. After installing the scanning utility, the installer proceeds to install the CR-55 device driver. 1 Turn ON your computer. Windows starts. 2 Log on as a user with Administrator privileges. 3 Insert the setup disc int[...]
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Page 22
18 Installing the Scanner 6 Follow the instructions that appear on the screen to install the software. 1. Select the installation language, and then click [OK]. 2. Read the Welcome text, and then click [Next]. 3. Read the License Agreement text, and then click [Yes]. 4. Read the Choose Destination Location text, and then click [Next].[...]
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Page 23
Installing the Scanner 19 5. Installation of the scanning utility starts. 6. After the scanning utility is installed, installation of the Canon d river starts. 7. This completes the installation.[...]
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Page 24
20 Installing the Scanner 7 After installation is complete, click the [Finish] button to exit the installer. Note Installing the scanning utility will put the [Scanning Utility for CR-55] icon on your Windows Start menu. (See “Using the Scanning Utility,” on p. 31.)[...]
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Page 25
Installing the Scanner 21 Connecting the Power Cord Perform the following steps to connect the power cord. WARNING • Make sure to use the power cord and AC adaptor provided with the scanner. • Make sure the scanner is turned OFF when performing this operation. 1 Connect the bundled power cord q to the AC adaptor. 2 Connect the AC adaptor power [...]
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Page 26
22 Installing the Scanner CR-55 Computer Hi-Speed USB 2.0 compatible cable Type A Plug Type B Plug Connecting the Scanner to Your PC This section describes the procedure for connecting the scanner to a computer using a USB connection. USB Interface Connection • If the interface is not Hi-Speed USB 2.0 compatible, the scanning speed will be slower[...]
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Page 27
Installing the Scanner 23 Turning the Power ON/OFF Follow the procedures described below when turning the power ON or OFF. Turning the Power ON 1 Turn ON your computer, Windows starts. 2 Log on as a user with Administrator privileges. 3 Turn ON the scanner. The power switch is on the rear of the scanner. Push the power switch to the right to turn O[...]
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Page 28
24 Installing the Scanner • Windows 2000 Professional The Digital Signature Not Found dialog box is displayed. Click [Yes] to continue installation. • Windows XP The Found New Hardware Wizard starts. 1. On the Welcome to the Found New Hardware Wizard screen, select [Install the software automatically (Recommended)], and then click the [Next] bu[...]
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Page 29
Installing the Scanner 25 3. Click the [Finish] button on the Completing the Found New Hardware Wizard screen. Note The CR-55 is registered as “CANON CR-55 USB” in the Imaging Device directory.[...]
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Page 30
26 Installing the Scanner Turning the Power OFF CAUTION If the scanner will not be used for an extended period of time, unplug the power cord for safety’s sake. 1 Exit the scanning utility. 2 Turn OFF the scanner. The power switch is located on the lower left rear corner of the scanner. To turn the scanner OFF, push the power switch to the left. [...]
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Page 31
Installing the Scanner 27 Installing the Ink Cartridge This section describes how to prepare the ink cartridge so that you can use the imprinter to print text on scanned documents. The ink cartridge is not included with the scanner. Purchase an ink cartridge separately, as shown below. Manufacturer: Hewlett Packard Model numbers: C6602B (blue) C660[...]
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Page 32
28 Installing the Scanner Tag Ink Jet Nozzle Contacts 3 Remove the ink cartridge from its bag. IMPORTANT Do not touch the ink cartridge contacts. This can cause a bad electrical contact and reduced print quality. 4 Grasp the tag and then peel off the tape covering the ink jet nozzle. IMPORTANT Do not touch the ink jet nozzle or contacts after peeli[...]
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Page 33
Installing the Scanner 29 If the cartridge does not load properly, see p. 30. Ink Cartridge Lock Lever 5 Load the ink cartridge as illustrated. 6 Push in the ink cartridge until it clicks into place. 7 Make sure that the ink cartridge lock lever locks the ink cartridge into the correct position.[...]
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Page 34
30 Installing the Scanner Ink Cartridge Holes Ink Cartridge Pins IMPORTANT If the ink head drops back when installed, the two ink cartridge pins will not fit into the holes on the carriage. Push back the ink cartridge lock lever q in the direction of the arrow and reset the cartridge in the correct position w . 8 Gently close the imprinter cover. 9[...]
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Page 35
Installing the Software 31 Scanning Utility Software Using the Scanning Utility This section describes how to start and use the scanning utility. To access the scanning utility help, start the scanning utility, click [Help] on the menu bar, and then select [Help]. 1 Turn the scanner power ON. 2 Turn ON your computer. Windows starts. 3 Click the [St[...]
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Page 36
32 Installing the Software 4 On the [File] menu, click [Scanner Setting], and then specify the scanning parameters. Note For details about how to configure scanning parameters, click the [Help] button in the settings dialog box to view the Canon driver help. 5 Execute the scan operation from the [Scan] menu.[...]
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Page 37
Installing the Software 33 6 After scanning is complete, select [Exit] on the [File] menu to quit the scanning utility.[...]
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Page 38
34 Installing the Software Uninstalling the Scanning Utility Follow the procedure described below to uninstall the scanning utility. IMPORTANT You must uninstall Scanning Utility for CR-55 and Canon Driver for CR-55 separately. 1 Log on as a user with Administrator privileges. 2 Click the [Start] button, point to [Settings], and then click [Control[...]
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Page 39
Installing the Software 35 3 Double-click the [Add/Remove Programs] icon. The [Add/Remove Programs Properties] (for Windows XP, [Add or Remove Programs]) dialog box is displayed. Note If you are using Windows XP, double-click the [Add or Remove Programs] icon. 4 Select the application that you want to delete from the list in the dialog box, and the[...]
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Page 40
36 Installing the Software 5 Click the [Yes] button to start the uninstaller. [Scanning Utility for CR-55] is selected. [Canon Driver for CR-55] is selected. Uninstallation starts. 6 After the uninstall is complete, click the [OK] button to exit the uninstaller.[...]
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Page 41
Using the Scanner 37 Using the Scanner Documents Document Types This scanner can scan documents of the following sizes: Length Height Height: 2.0" to 4.2" (50 mm to 106 mm) Length: 3.2" to 9.0" (80 mm to 228 mm) Thickness: 0.003" to 0.008" (0.08 mm to 0.20 mm) 0.004" to 0.005" (0.10 mm to 0.14 mm) with Double[...]
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Page 42
38 Using the Scanner Extremely thin, translucent paper Documents with raggedly torn perforations • Scanning the following types of documents may cause a paper jam or malfunction. To scan these types of documents, make a photocopy of the document and then scan the photocopy. Placing Documents This section describes how to place a document for scan[...]
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Page 43
Using the Scanner 39 2 Carefully align the edges of the documents. 3 Load the documents with their front sides facing right and with their edges flush against the document load mark. 4 Extend the eject stopper beyond the length of the loaded documents. IMPORTANT If the eject stopper is not pulled out far enough, a feeding error may occur. Document [...]
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Page 44
40 Using the Scanner Calibrating Paper Thickness Depending on the thickness of documents scanned with the CR-55 and the paper thickness setting, double feeds or feeding errors may occur. After installing the CR-55 or before scanning documents of a different thickness, perform the procedure below to confirm that documents are separated one sheet at [...]
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Page 45
Using the Scanner 41 2 Pull out the document feed tray. 3 Load two documents with their edges flush against the mark. 4 Adjust the position of the eject stopper. (If necessary, see the illustration in step 4 on p. 39.) 5 Click [Scan Page] from the [File] menu and confirm that only one sheet is fed. Document Load Mark[...]
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Page 46
42 Using the Scanner 6 If two sheets or no sheets are fed, adjust the gap between the separation roller and feeding roller, as follows: • If two document sheets are fed in at once, the gap between the separation roller and feeding roller is too wide. Turn the paper thickness adjustment dial clockwise in the range from 45º to 90º to narrow the g[...]
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Page 47
Using the Scanner 43 Adjusting the Print Position Before using the imprinter, adjust the print position. 1 Open the imprinter cover. 2 While squeezing in both sides of the print position adjustment lever, move the print cartridge carriage up or down to adjust the print position. Note You can adjust the print position by moving the print cartridge c[...]
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Page 48
44 Using the Scanner Double Feed Detection The scanner is equipped with an infrared double feed detection sensor that automatically detects when two or more documents are fed at the same time (double feed) while scanning continuously. When the scanner detects a double feed, it stops scanning. IMPORTANT • The following types of document may be mis[...]
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Page 49
Regular Maintenance 45 Regular Maintenance Clean the scanner on a regular basis as described below to maintain peak scanning quality. CAUTION • When cleaning the scanner, turn OFF the power switch and disconnect the power cord from the power outlet. • Do not use excessive force when removing or attaching the rollers. Doing so may damage them. ?[...]
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Page 50
46 Regular Maintenance Cleaning the Sensor Glass and the Rollers If the scanned images have extraneous marks, or if the scanned documents become dirty after scanning, then the sensor glass or rollers inside the scanner may be dirty. Clean them periodically. 1 Hook your finger around the open lever and open the maintenance cover. 2 While lowering th[...]
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Page 51
Regular Maintenance 47 3 Dampen a cloth with water, wring the cloth out thoroughly, and then wipe the dirt off of the rollers while rotating them. There are 18 rollers located in the positions illustrated below. (Rollers !3 and !4 comprise two rollers each, an upper roller and a lower roller.) Note • Move roller t in the direction of the arrow to[...]
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Page 52
48 Regular Maintenance Sensor Glass 4 Use a commercially available cotton swab to gently wipe dirt off of the sensor glass. There are two sensor glass areas, one on each side. Use a cotton swab to wipe dirt from the entire surface of each. IMPORTANT Scratches on the sensor glass may cause marks on the images and could cause feeding errors. If there[...]
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Page 53
Regular Maintenance 49 Magnetic Heads Cleaning the Magnetic Heads If the magnetic heads are dirty, MICR characters cannot be scanned correctly. Periodically clean the magnetic heads with a commercially available audio head cleaner. 1 Hook your finger around the open lever and open the maintenance cover. 2 Clean the magnetic heads with a commerciall[...]
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Page 54
50 Regular Maintenance Ink Absorber Cleaning Around the Ink Head and Ink Absorber Ink that collects around the ink jet nozzle may stain your documents or cause text to smudge when it is printed. Periodically clean the area around the ink heads and the ink absorber. 1 Hook your finger around the open lever and open the maintenance cover. 2 Dampen a [...]
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Page 55
Regular Maintenance 51 3 Open the imprinter cover. 4 Squeeze in both sizes of the print position adjustment lever and move the print cartridge carriage to its lowest position. IMPORTANT When removing the ink cartridge, always make sure that the carriage is lowered to its lowest position. You cannot remove the ink cartridge without lowering the carr[...]
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Page 56
52 Regular Maintenance 6 Use a dry cotton swab to wipe off any ink on the ink jet nozzle. 7 Reinstall the ink cartridge. (See “Installing the Ink Cartridge,” on p. 27.) 8 Gently close the imprinter cover. 9 Gently close the maintenance cover until it clicks into place.[...]
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Page 57
Regular Maintenance 53 Replacing the Ink Cartridge The ink cartridge should be replaced if the printed text becomes fuzzy or faint even after you have cleaned the ink jet nozzle. Perform the following steps to replace the ink cartridge. 1 Hook your finger around the open lever and open the maintenance cover. 2 Open the imprinter cover. 3 Squeeze in[...]
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Page 58
54 Regular Maintenance IMPORTANT When removing the ink cartridge, always make sure that the carriage is lowered to its lowest position. You cannot remove the ink cartridge without lowering the carriage to its lowest position. 4 Push back the ink cartridge lock lever in the direction of the arrow in the illustration below, and pull out the ink cartr[...]
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Page 59
Troubleshooting 55 Troubleshooting This section describes common problems that may occur while you are using the scanner, and how to resolve them. Refer to the troubleshooting section related to the problem that you have encountered. Clearing a Paper Jam .................................................................. p. 56 The Scanner Does Not T[...]
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Page 60
56 Tr oubleshooting Clearing a Paper Jam When paper jams occur during scanning, use the following procedure to clear them. CAUTION When removing jammed paper, take care not to cut your hand on the edge of the paper. 1 Hook your finger around the open lever and open the maintenance cover. 2 While pushing down the open lever, open the reading unit. 3[...]
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Page 61
Troubleshooting 57 4 Gently close the reading unit until it clicks into place. 5 Gently close the maintenance cover until it clicks into place. The Scanner Does Not Turn ON Check the following: • Is the power switch in the ON position? (See p. 23.) • Is the power cord connected into a power outlet? (See p. 21.)[...]
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Page 62
58 Tr oubleshooting The PC Does Not Recognize the Scanner The following are possible causes of the PC failing to recognize the scanner. Check each possible cause. Cause The scanner is not connected correctly. Remedy Check the USB cable connections between the scanner and the PC. (See p. 22.) Cause The USB 2.0 interface card is not inserted in the P[...]
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Page 63
Troubleshooting 59 Images Are Not Scanned Check the following if the scanner does not scan an image when you perform the scanning operation: • Is the scanner correctly connected to the PC? • Has the scanner driver been installed? • Has the application software been installed correctly? Has the application software been set up correctly? • I[...]
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Page 64
60 Tr oubleshooting Scanned Images Are Not Correct If the scanned images are not clear, if there are lines or spots on the images, or if there is some other problem with scanned images, the likely causes are listed below. Check each item and take the appropriate action. Cause The sensor glass or the rollers inside the scanner are dirty. Remedy Clea[...]
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Page 65
Specifications 61 Specifications Type Desktop sheet-through scanner Scanning Document Specifications Height: 2.0" to 4.2" (50 mm to 106 mm) Length: 3.2" to 9.0" (80 mm to 228 mm) Thickness: 0.003" to 0.008" (0.08 mm to 0.20 mm) 0.004" to 0.005" (0.10 mm to 0.14 mm) with double feed detection enabled Weight: 1[...]
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Page 66
62 Specifications Units: inches (units in parentheses are millimeters) 5.7" (144 mm) 5.5" (140 mm) 7.4" (188 mm) 8.8" (223 mm) AC Adaptor (100 - 240V) Model MG1-3607 Input AC 100-240V 50/60Hz 65VA-82VA Output DC16V 1.8A Power Supply 0.5 W max. (separate AC adaptor) Weight Approximately 0.7 lb (0.3 kg ) (including power cord) Spe[...]
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Page 67
Index 63 Inde x A AC adaptor .......................................... 5, 21 C Carriage ............................................. 30, 43 Checking the packing list .......................... 9 Cleaning Ink absorber .......................................... 50 Ink cartridge ......................................... 50 Inside ...................[...]
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Page 68
MEMO[...]
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Page 69
FCC REGULA TIONS (For 120 V model) Check Reader , Model M1 1056 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interfer ence received, including interference that may cause undesir ed operation. Note: Th[...]
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Page 70
CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAIT AMA 369-1892, JAP AN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y . 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONT ARIO L5T 1P7, CANADA CANON EUROP A N.V . BOVENKERKERWEG 59-61, P .O.BOX 2262, 1180 EG AMSTEL VEEN, THE NETHERLANDS CANON LA TIN AMERICA, INC. 703[...]