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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Canon ImageCLASS MF8180c, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Canon ImageCLASS MF8180c should contain:
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Canon ImageCLASS MF8180c alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Canon ImageCLASS MF8180c, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Canon service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Canon ImageCLASS MF8180c.
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Table of contents for the manual
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Page 1
CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands CANON FRANCE S.A.S. 17, quai du Pr é sident Paul Doumer 92414 Courb[...]
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Color imageCLASS MF8180c Basic Guide[...]
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Manuals for the Machine The manuals for this machine are divide d as follo ws. Please refer to them f or detailed i nf ormation . Depending on the system c onfiguration and pr oduct purchased, some ma n uals ma y not be needed. Guides with this symbol ar e printe d manuals. CD-ROM Guides with this symbol are PDF manuals includ ed on the accompanyin[...]
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How This Manual Is Organized Introduction Paper Handling Document Handling Printing from Your Computer Copying Scanning System Monitor Maintenance Troubleshoo ting Machine Setting s Appendix Includes the specifications of this machine and the index. Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10[...]
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iv Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii How to Use This Man ual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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v Printing Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Loading P aper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Loading P aper in the Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Op[...]
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vi Adjusting Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Adjusting the Color Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7 Adjusting the Saturation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8 Removing the Bac [...]
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vii Precautions f or Handling the Drum Car tridge . . . . . . . . . . . . . . . . . . . . . . . . 8-30 Storing a Drum Car tr idge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-32 Condensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-32 Repac king and T ransporti[...]
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viii Preface Thank you f or purchasing Canon Color im ageCLASS MF8180c. Please read this manual thoroughly bef ore operating the machine in order to f amiliarize yourself with its capabilities , and to mak e the most of its man y functions . After reading this manual, store it in a saf e place f or future reference. How to Use This Manual Symbols U[...]
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ix Messages Displayed in the LCD The f ollo wing are a f e w e xamples of ho w messages in the LCD are e xpressed in this manual. The messa ges are indicated with in angle brackets . • If <MEMOR Y FULL> is di spla yed, the machine ca nnot scan the documents. • <COL.> appears in the LCD .[...]
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x Legal Notices FCC (Federal Communications Commission) Color imageCLASS MF81 80c: Model F148800 This de vice complies with P ar t 15 of the FCC Rules. Operation is subject to the f ollowing tw o conditions: (1) This de vice ma y not cause harmful interf erence, and (2) this de vice must accept an y interf erence r eceiv ed, including inter f erenc[...]
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xi IMPOR T ANT • This Class B digital apparatus meets all requirem ents of the Canadian Interf erence-Causing Equipment Re gulations . • Cet appareil numérique de la classe B respecte toutes les e xigences du Règlement sur le matériel brouilleur du Can ada. Laser Safety This product complies with 21 CFR Chapte r 1 Subchapter J as a Class I l[...]
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xii International Ener gy Star Program As an ENERGY ST AR ® P ar tner , Canon USA, Inc. has determined that this product meets the ENERG Y ST AR ® guidelines for energy efficiency . The Inter national ENERGY ST AR ® Office Equipment Progr am is an international program t hat promotes ener g y sa ving through the u se of computers a nd other offi[...]
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xiii Legal Limitations on the Usag e of Y our Product and the Use of Images Using y our product t o scan, print or otherwise repr oduce certain documents, an d the use of such images as scanned, printed or otherwise reproduced by y our product, ma y be prohibited b y law and ma y result in crim inal and/or civil liability . A non-e xhaust iv e list[...]
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xiv Important Safety Instructions Please read these instructions thoroughly bef ore operating the mach ine. As these instructions are intended to pre v ent injur y to the user or other persons or destruction of proper ty , alwa ys pa y attention to these instructions. Also , since it may result in une xpecte d accidents or injuries, do not perf orm[...]
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xv • Do not install the mach ine in the f ollo wing locations: - A damp or dusty location - A location ne ar water faucets or water - A location exposed to direct sunlight - A location subject to high temperatures - A location near open flames - A location near devices that contain magn ets or ge nerate magn etic field s, suc h as speakers • A [...]
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xvi CA UTION • Do not use power supplies with v oltages othe r than those spec ified herein, as this may result in a fire or electrical shock. • Always grasp the power plug when disc onnecting the power cord. Pulling on the power cor d may e xpose or snap the core wi re , or otherwise damage the po wer cord. If the power cor d is damaged, th is[...]
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xvii • T o avoid damage to the power co rd and cr eating a fire hazard, alwa ys disconnect the power cor d and the interface cable when mo ving the machine . Otherw ise, the power cord or interface cable may be damaged, resulting in a fire or electrical shock. • Do not dr op paper clips, staples, or other metal objects inside th e machine. Also[...]
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xviii • There are some area s inside the machine wh ich are subject to h igh-v oltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracele ts, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock. • Do not bu rn or thr ow used toner cartr[...]
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xix Consumables WA R N I N G • Do not bu rn or thr ow used toner cartridg es into open flames, as this may cause the toner remaining inside the car tridges to ignite, resulting in b urns or a fire. • Do not store toner car tridge s or copy paper in places exposed to open flames, as this may cause the toner or paper to igni te, resulting in b ur[...]
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CHAPTER Customer Support 1-1 1 Introduction This chapter descr ibes the main co mponents, th e operation panel and the standby display of the machine. It also explains ho w to set the energy sa ve r function. Customer Support Y our machine is designed with th e latest technolog y to provide troub le-free operation. If yo u encounter a prob lem with[...]
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Main Components of the Machine 1-2 Introductio n 1 Main Components of the Machine This section describes the main components of the machine. Fr o n t V i ew a Operation panel Controls the machine . b ADF(A utomatic Do cument Feeder) Holds the documents and feeds them automatically into the scanning unit. c Document feeder tra y Place documents. d D[...]
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Main Components of the Machine 1-3 Introductio n 1 Rear Vie w a Platen glass cover Open it when you place documents on the platen glass for cop ying or scanning. b Platen glas s Place documents. c Multi-purpose tray Holds the paper supply . a USB port Connect the USB (Universal Serial Bus) cable. b Pow er so ck e t Connect the power cord. c Face up[...]
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Operation Panel 1-4 Introductio n 1 Operation Panel a In Use/Memory indicator Lights green during copy ing or when the cop y job is stored in the memor y . b COPY key Switches the standby display to the Cop y mode. c FA X k e y Switches the standby display to the F ax mo de. d SCAN key Switches the standby display to the Scan mode. e Alarm indicato[...]
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Standby Display 1-5 Introductio n 1 Standby Display The standby display diff ers depen ding on whic h mode is selec ted. The standb y displa y in the Cop y , Scan or F AX mode is as follo ws: ■ Copy Mode ■ Scan Mode ■ Fax Mode Canon Color imageCLASS MF8180c has vari ous fax f eatures such as Error Correction Mod e (ECM), Automatic s witching [...]
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Energy Saver Mode 1-6 Introductio n 1 Energy Saver Mode This machine pro vides an energ y sav er function. When no operation s are perf ormed f or a specifie d number of minute s, t he machine autom atically enters t he energ y sa v er mo de. NO TE • The time until the machine e nters the energ y sa v er mode ca n be specified in a range of 3 min[...]
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Energy Saver Mode 1-7 Introductio n 1 NO TE Right after the machine is restored from the energ y sa v er mode, or right after cop ying finishes, w ait about 15 seconds bef ore pressing [Energ y Sa ve r]. Restoring from the Energy Saver Mode Manually 1 Press [Energ y Sa ver]. The Energy Saver key goes off and th e machine enters the standby mode. NO[...]
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CHAPTER Print Media Requirements 2-1 2 Paper Handling This chapter descr ibes the media you can use with this machine, how to load them, and where the documents come out. Print Media Requirements Storing Paper The quality of paper ma y deteriorate if it is store d improperly e v en when the paper meets the normal specifications. Deteriorated pa per[...]
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Print Media Requirements 2-2 P aper Hand ling 2 Storing Color Print Paper When handling or storing co lor print outs printe d by this machine, be careful of the f ollowing points: IMPOR T ANT • A v oid storing color prints with PVC materials such as clear folders. T oner may come off and stick to the PVC mate rial. • Use insolub le adhesiv e wh[...]
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Print Media Requirements 2-3 P aper Hand ling 2 NO TE • The printing speed ma y become slo wer than usual depen ding on the paper siz e, the paper type , and the number of sheets y ou spec ify . This is because the machine's saf e ty function works to pre v ent the f ailure due to heat. • Some types of paper ma y not f eed properly in to t[...]
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Loading Paper 2-4 P aper Hand ling 2 Loading Paper This section describes ho w to load paper in t he cassette an d the multi-p ur pose tra y . CA U TION When loading paper , take care not to cu t y our hands on the edg es of the paper . NO TE The cassette holds up to appro ximately 250 sheets of 17 lb (60 g/m 2 ) paper . Loading Paper in the Casset[...]
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Loading Paper 2-5 P aper Hand ling 2 2 Push down the plate of the paper cassette to lo ck it. CA U TION Do not touch the loc k release lever s loca ted on the right and left sides of the paper cassette when the plate of the pa per casse tte is loc ked. The plate may snap fo rcefull y if the loc k is released and ma y result in person al injuries. 3[...]
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Loading Paper 2-6 P aper Hand ling 2 IMPOR T ANT Slide the paper g uide to the "B 5-JIS" position when using B5 s ize paper (7 1/8" x 10 1/8" (182 mm x 257 mm)). "B5-ISO" and "8.5" x 13" " are not used. 4 Adjust both sides of the paper gu ide to the mark of the desired paper siz e . When adj usting [...]
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Loading Paper 2-7 P aper Hand ling 2 5 Load the paper stac k so that the bottom o f the page touches the paper guide. CA U TION When loading paper , be careful not to cut your hand s with the edges of the paper . IMPOR T ANT • Make s ure that the paper guide is adjusted to fi t the paper siz e. If it does not fit co rrectly , it ma y result in mi[...]
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Loading Paper 2-8 P aper Hand ling 2 NO TE T o print on letterhead paper or paper printed with a logo , load the pape r with the p rint side f acing do wn and the top of the paper to the front of the cassette. 6 Press down the paper stac k so that it is loaded under the hook on the paper guides. Confirm that there is sufficient space be tween the h[...]
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Loading Paper 2-9 P aper Hand ling 2 7 Set the paper cassette into the machine. Push the paper cassette into the machine fir mly unti l the front side of the cassette is flush with the front surface of th e machine. ● Amount of P aper Remaining in the Cassette The paper cassette has a display indicating the amount of paper remaining in the casset[...]
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Loading Paper 2-10 P aper Hand ling 2 Opening the Multi-Purpose T ray Open the multi- purpose tra y using the f ollowing procedure . 1 Open the m ulti-purpose tra y . Hold the grip at the center of the front surface of the printer . 2 Pull out the auxiliary tray . IMPOR T ANT Be sure to pull out the auxiliary tray when loading pape r in the multi-p[...]
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Loading Paper 2-11 P aper Hand ling 2 3 Open the extension tra y when loading long-s ize paper such as A4. Closing the Multi-Purpose T ray Close the m ulti-purpose tra y using t he f ollo wing procedure . K eep the multi-purpose tra y closed whe n it is not us ed. 1 Remov e an y loaded paper , c lose the e xtension tra y , and then put the auxiliar[...]
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Loading Paper 2-12 P aper Hand ling 2 Loading Paper in the Multi-Purpose T r ay Use the multi- pur pose tra y when you w ant to cop y or p rint on the diff erent pap er which is in the cassette. 1 Open the m ulti-purpose tray and pu ll out the auxiliary tray . For opening the multi-pu rpose tray , see "Op ening the Multi-Purpose T ray ," [...]
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Loading Paper 2-13 P aper Hand ling 2 IMPOR T ANT • The maximum amo unt of paper that can be loaded in th e multi-purpose tra y ma y v ary depending on the paper type (e .g., maxim um capacity: 12 5 sheets of 17 lb (60g/m 2 ) paper). F or more details , see "Acceptab le P aper ," on p . 2-2. • Confirm that there is sufficient space be[...]
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Loading Paper 2-14 P aper Hand ling 2 4 Slide the paper guides so that the y fit to both sides of the paper stac k. IMPOR T ANT • Be sure to align the paper guides with the wi dth of the pape r . If the guides are too loose or too tight, it may re sult in misfee ds or paper jams. • Do not touch the pap er in the multi-purpose tra y or pull it o[...]
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Loading Paper 2-15 P aper Hand ling 2 1 Open the m ulti-purpose tray and pu ll out the auxiliary tray . For opening the multi-purpose tray , see "Open ing the Multi-Purpose T ray ," on p. 2-10. 2 Spread the paper guides a little wider than the ac tual en velope width. 3 Place the stac k of en velopes on a flat surface, flatten them to rel[...]
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Loading Paper 2-16 P aper Hand ling 2 4 Loosen the har d corner s of the en velopes and flatten curls as shown in the figure. 5 Align the edges of the en velopes on a flat surface. 6 Gently load the stack of en velopes with the a ddress side facing up and the flap side come the leftward. Be sure to inser t the en velopes completely . Be sure that t[...]
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Loading Paper 2-17 P aper Hand ling 2 CA U TION When loading en velopes, be careful not to cut your ha nds with the edges of the en velopes. IMPOR T ANT • Up to 10 sheets of en v elopes can be loaded. • Confirm that there is sufficient space betw een the paper limit guides and the en v elope stack. T ake out some en v elopes whe n there is no s[...]
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Loading Paper 2-18 P aper Hand ling 2 IMPOR T ANT • Be sure to align the paper guides with the wi dth of the en v elopes. If the guides are too loose or too tight, it ma y result in misf eeds or paper jams . • Do not touch the en v elopes in the multi-pu r pos e tr a y or pull them out while printing. It ma y result in a f aulty operation .[...]
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Specifying the Paper Size and Type (Commo n for Cassette and Multi-Purpose Tray) 2-19 P aper Hand ling 2 Specifying the Paper Size and T ype (Common for Cassette and Multi-Purpose T ray) Specifying the Paper Size At the f actory , the paper size has alread y been set to <L TR>. Each time you chang e the paper siz e y ou load in the cassette o[...]
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Specifying the Paper Size and Type (Comm on for Cassette and Multi-Purpose Tray) 2-20 P aper Hand ling 2 Specifying the Paper T ype <PLAIN P APER> is selected as the def ault paper ty pe. Wh en using paper other than plain paper , you can specify the paper typ e according to the f ollowing. Specifying the paper t ype can pre v ent poor cop y [...]
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Specifying the Paper Size and Type (Commo n for Cassette and Multi-Purpose Tray) 2-21 P aper Hand ling 2 Orientation of the Docume nt and the Paper Loading When yo u load or place a documen t in the ADF or on the platen gla ss, t he orientation of the document an d the orientation of the pap er in the cassette or in the multi-purpose tra y are as s[...]
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Selecting the Paper Output Area 2-22 P aper Hand ling 2 Selecting the Paper Output Area F ace down paper out put deliv ers paper with the printed side do wn on the outp ut tra y . F ace up paper output deliv ers paper with the printed sid e up from the outp ut area. Select the ar ea depending on y our pur pose by ope ning or closing the f ace up co[...]
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Selecting the Paper Output Area 2-23 P aper Hand ling 2 Face Down Paper Output Area The pape r is delivered with the printe d side down on th e output tray . P aper is stack ed in printe d order . Close the f ace up co v er . IMPOR T ANT • Do not place the delivered pap er bac k on the output tra y . Doing so ma y result in paper jams . • Do no[...]
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Page 51
Selecting the Paper Output Area 2-24 P aper Hand ling 2 Face Up Paper Output Area The paper is deliv ered with the printed side up from the f ace up paper output at the rear of the machin e. This wa y is con v enient f or printing on transparencies , or env elopes which tend to curl, because th e paper is d elivered straight through o ut of the ma [...]
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CHAPTER Document Requirements 3-1 3 Document Handling This chapter descr ibes the types of documen ts you can scan or cop y with this machine and how to set them on the platen glass. Document Requirements The documents y ou place on the platen glass or load ed in the ADF f or cop ying, scanning , or sendin g must meet th ese require ments: * 1 When[...]
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Document Requirements 3-2 Document Handling 3 NO TE When making copies of a small siz e docume nt, the cop y speed may be slightly slo wer than us ual. Problem Documents • Mak e sure any glue , ink, or corr ection fluid on the docu ment is completely dry bef ore placing it on th e platen glass or loading it in the ADF . • Remov e all f asteners[...]
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Setting Up Documents 3-3 Document Handling 3 Setting Up Documents F or scanning , place your docume nts on the platen glass or load them in the ADF . Where y ou set up y our documents depends on the size a nd type of docume nts y ou want to sca n. (See "Document Re quirements ," on p . 3-1.) Placing a Document on the Platen Glass 1 Open t[...]
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Setting Up Documents 3-4 Document Handling 3 The illustration be low shows how to place an L TR-size document on the platen glass. 3 Gently lo wer the platen glass co ver . The document is now ready for scanning. Loading Documents in the ADF 1 Fan the edges that will feed into th e machine fir st, then tap the edges of multiple p age documents on a[...]
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Setting Up Documents 3-5 Document Handling 3 2 Adjust the document guides to the width of the document. 3 Load the documents face up in the ADF . NO TE • For m ultiple page documents, the pages are f ed one b y one from the top of the stac k (from the first page). • W ait until all pages of y our document ha v e been scanne d bef ore star ting [...]
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Setting Up Documents 3-6 Document Handling 3 The Paper Path of the ADF NO TE • When documents are load ed in the ADF , the scanning unit mo v es to the position sho wn abov e and remains there . • When documents are no t loaded in the ADF , the scanning unit mov es to scan it. 3 2 1 The machine scans documents from the first page. Scanning unit[...]
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CHAPTER Before Printing 4-1 4 Printing from Y our Computer This chapter e xplains how to print the docu ment s from your computer using the printer driver included in the CD -ROM. Before Printing Bef ore printing, softw are must be installed in y our co mputer . • If not, plea se refer to the Quick Star t Guide or Chapter 1, "Installation,&q[...]
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Before Printing 4-2 Printing from Y our Co mputer 4 2 Click the corresponding printer driver icon. 3 Fr om the [File] menu, c lic k [Set as Default Printer] (Windo ws 98/ Me: [Set as Default]).[...]
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Printing Documents 4-3 Printing from Y our Co mputer 4 Printing Documents The general steps f or pr inting a document are e xplained belo w . 1 Load paper in the cassette or the m ulti-purpose tra y . For details on how to load paper , see "Loading Paper ," on p. 2-4. 2 Open the document in an application. 3 Select the command to print. I[...]
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Printing Documents 4-4 Printing from Y our Co mputer 4 Canceling Printing 1 Open the [Printer s and Fax es] (Windo ws 98/Me/2000: [Printer s]) fol d e r . ● On Window s XP/Server 2003: ❑ Click [start] on the Wi ndows task bar ➞ select [Pr inters and F ax es]. ● On Window s 98/Me/200 0: ❑ Click [Start] on the Windows task bar ➞ select [S[...]
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More Information 4-5 Printing from Y our Co mputer 4 More Information F or detailed inf ormation on all printing feat ures, ref er to Chapter 2, "Printing," in the Software Guide .[...]
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CHAPTER Documents You Can Copy 5-1 5 Copying This chapter e xplains how to make copies , adjust scan settings to improv e the image quality , and enlarge or reduce the copy siz es. It also describes the spe cial copy f eatures. Documents Y ou Can Copy F or inf ormation on the types of docume nts y ou can cop y , their requirements, and details on s[...]
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Making Copies 5-2 Cop yi ng 5 Making Copies NO TE • When making c opies on L TR-size paper af ter ha ving continuous ly copied on paper smaller than L TR-size paper , the copies ma y be dir ty . T o prev ent copies from being dirty , wait about 1 min ute bef ore mak ing copies. • When making copies of a small size or heavy pap er*, etc., the co[...]
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Making Copies 5-3 Cop yi ng 5 5 Press [B&W Start] or [Color Star t]. NO TE • T o cancel cop ying, press [Stop/Reset] ➞ f ollo w the instructions in the LCD . Y ou can also cancel cop ying using [Status Monitor]. See "Confirming and Deleting a C o py J o b, " o n p. 7 - 3 . • When you can cel cop ying while scann ing a document f[...]
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Setting Enlarging/Reducing 5-4 Cop yi ng 5 Setting Enlarging/Reducing Y ou can e nlarge or re duce the co p y size using preset copy ratios or using custom copy r atios. Enlarging/Reducing Using Preset Copy Ratios 1 Press [Enlar ge/Reduce]. 2 Press [ ( (-)] or [ ) (+)] to select the copy ratio ➞ press [Set]. Y o u can select from the following: -[...]
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Setting Enlarging/Reducing 5-5 Cop yi ng 5 Enlarging/Reducing Using Custom Copy Ratios 1 Press [Enlar ge/Reduce] twice . 2 Use the numeric keys to enter the copy ratio ➞ press [Set]. • Y ou can enter the copy ratio from 50% to 200%, selectable in 1% increments. • Even after enteri ng the co py ratio, you can use [ ( (-)] or [ ) (+)] to adjust[...]
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Improving Copied Image 5-6 Cop yi ng 5 Improving Copied Image Adjusting the Image Quality (Resolution) Y ou can adjust image quality to the a ppropriate le v el best suited f o r a document with te xt or photos. Three mode s are a v ailab le f or adjusting the image quality . 1 Press [Image Quality]. 2 Press [Image Quality] repeatedl y until the im[...]
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Page 69
Improving Copied Image 5-7 Cop yi ng 5 NO TE • Image quality mode automatically changes to <TEXT> when <A UTO EXPOSURE> is set. • A utomatic e xposure only w orks in black and white cop ying. The e xposure has to be manually adjusted in color cop ying. Press [Color Start] after setting to the auto mode in order to adjust the e xposu[...]
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Improving Copied Image 5-8 Cop yi ng 5 1 Press [Menu]. 2 Press [ ( (-)] or [ ) (+)] to select <COPY SETTINGS> ➞ press [Set]. 3 Press [ ( (-)] or [ ) (+)] to select <COLOR B ALANCE> ➞ press [Set]. 4 Press [ ( (-)] or [ ) (+)] to select the each color <BLA CK>, <CY AN>, <MA GENT A> and <YELLO W> ➞ press [Set][...]
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Improving Copied Image 5-9 Cop yi ng 5 1 Press [Menu]. 2 Press [ ( (-)] or [ ) (+)] to select <COPY SETTINGS> ➞ press [Set]. 3 Press [ ( (-)] or [ ) (+)] to select <SA TURA TION> ➞ press [Set]. 4 Press [ ( (-)] or [ ) (+)] to select the appr opriate saturation level ➞ press [Set]. Y o u can select from the following: - <ST ANDA[...]
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Improving Copied Image 5-10 Cop yi ng 5 Removing the Background Color Y ou can adjust the bac kg round color b y specifying the le vel from betw een 1 and 5 so that y ou can erase th e bac kgrou nd color of the docu ment on the co p y . 1 Press [Menu]. 2 Press [ ( (-)] or [ ) (+)] to select <COPY SETTINGS> ➞ press [Set]. 3 Press [ ( (-)] or[...]
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Special Features 5-11 Cop yi ng 5 Special Features The machine has the f ollowing SPECIAL COPY f eatur es. Th ese f eatures allo w y ou to sor t copies in page order and create special copies easily . - Collate Copy Sor ts copies in page order . - Reserve Cop y Reserves the ne xt job while the machine is printing out. Collate Copy The collate c op [...]
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Special Features 5-12 Cop yi ng 5 3 Use the numeric keys to enter the number of copies y ou want. Y o u can set up to 99 copies. 4 Press [B&W Start] or [Color Star t]. The machine begins scanning from the first pa ge of the do cument. After scanning, the scanned documents will come out in order . NO TE When scanning m ultiple page documents , &[...]
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Special Features 5-13 Cop yi ng 5 6 Press [B&W Start] or [Color Star t]. The machine scans the next docume nt and then prints only one copy . Repeat step 5 and 6 to scan all document s and the machine prints on ly one copy for each document. 7 Press [Set]. The machine begins printing out the rest of the copies. NO TE When scanning m ultiple pag[...]
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Special Features 5-14 Cop yi ng 5 • Press [Exposur e] to select the scanning exposure. (See "Adjusting the Exposure (Density)," on p. 5-6.) • Press [Enlarge/Reduce] to select the copy ra tio. (See "Setting Enlarging/Reducing," on p. 5-4.) 5 Press [B&W Start] or [Color Star t]. The machine begins scanning. NO TE • After[...]
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CHAPTER Before Scanning 6-1 6 Scanning This chapter briefly explains how to scan docu ments into your computer using the scanner driver included in the CD-ROM. Before Scanning Bef ore scanning, softw are m ust be installed on y our computer . • If not, plea se refer to the Quick Star t Guide or Chapter 1, "Installation," in the Software[...]
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Scanning Methods 6-2 Scanning 6 Scanning Methods There ar e two method s of scannin g documents to your computer : • Using a TW AIN- or WIA- (Windows XP) compliant Windows application • Using [SCAN] on the oper ation panel of t he machine IMPOR T ANT F or better scanning quality f or color documents, w e recommen d that yo u place documents on [...]
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More Information 6-3 Scanning 6 More Information F or detailed in f ormation on all scanning f eatur es, ref er to Ch apter 3, "Sca nning," in the Softw are Guide .[...]
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CHAPTER Checking the Status of the Jobs Stored in the Machine 7-1 7 System Monitor This chapter explains how to check the status of the jobs stored in th e machine, and to confir m or delete them as needed. Checking the Status of the Jobs Stored in the Machine Use the [Status Monitor ] to confir m or delete copy , fax, print and r epor t jo bs stor[...]
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Checking the Status of the Jobs Stored in the Machine 7-2 System Monitor 7 Confirming and Deleting a Fax Job F ollow the pr ocedure belo w to confirm the sending or receiving status. 1 Press [Status Monitor]. 2 Press [ ( (-)] or [ ) (+)] to select <RX/TX ST A TUS> ➞ press [Set]. NO TE • If there is no job , <NO CURRENT RX/TX JOB> is[...]
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Checking the Status of the Jobs Stored in the Machine 7-3 System Monitor 7 Confirming T ransmission Results F ollow the pr ocedure belo w to confirm the sending or receiving results . 1 Press [Status Monitor]. 2 Press [ ( (-)] or [ ) (+)] to select <TX/RX LOG> ➞ press [Set]. NO TE If there is no job , <NO T FOUND!> is displa y ed. 3 P[...]
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Checking the Status of the Jobs Stored in the Machine 7-4 System Monitor 7 6 Press [Stop/Reset] to return to the standb y displa y . Confirming and Deleting a PC Print Job 1 Press [Status Monitor]. 2 Press [ ( (-)] or [ ) (+)] to select <PRINT ST A TUS> ➞ press [Set]. NO TE • If there is no job , <NO PRINT JOBS EXIST> is displa yed.[...]
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Page 84
Checking the Status of the Jobs Stored in the Machine 7-5 System Monitor 7 Confirming and Deleting a Report Job 1 Press [Status Monitor]. 2 Press [ ( (-)] or [ ) (+)] to select <REPOR T ST A TUS> ➞ press [Set]. NO TE • If there is no job , <NO REPOR T JOBS EXIST> is displa y ed. • If there is only one repor t job , go to step 4. 3[...]
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CHAPTER Periodic Cleaning 8-1 8 Maintenance This chapter explains how to clean the machine, repla ce the toner car tr idge, and repack and transpor t the machine. Periodic Cleaning Y our machine requires lit tle periodic maintenance. This sectio n describes the necessary cleaning procedures f or your m achine. CA U TION • When c leaning the mach [...]
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Periodic Cleaning 8-2 Maintenance 8 Cleaning the Scanning Area Wipe the scanning area (shaded area) with a clean, soft, lint -free cloth moiste ned with water , then wipe with a clean, soft , dr y , lint-free clot h. Cleaning the ADF Area Black lines ma y appear in copies when the ADF is used to f eed documents . This is caused by pa ste, ink, corr[...]
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Periodic Cleaning 8-3 Maintenance 8 IMPOR T ANT • P aste, ink, correction fluid, and other f ore ign matter can soil the platen glass when y ou send a document throug h the ADF while t he paste , ink, or correction fluid on the document is still wet. This is what causes black lines on copies . Whene v er you load a document in the ADF , alwa ys c[...]
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Periodic Cleaning 8-4 Maintenance 8 5 Load the c leaning pa ge with the printed side facing down and wide edge with the largest blank sp ace entering the m ulti-purpose tray fir st. When other paper has already been loaded in the multi-purpose tray , remove it be fore loading the cleaning page. 6 Press [Menu]. 7 Press [ ( (-)] or [ ) (+)] to select[...]
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Replacing the Cartridges 8-5 Maintenance 8 Replacing the Cartridges This section describes how to rem ov e used cartr idges and replace th em with ne w ones. IMPOR T ANT If printout becomes faint or inconsis tent, th e reason ma y be that the lifetime of the toner car tridge has been reached e ven when a message does not appear . Do not contin ue t[...]
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Replacing the Cartridges 8-6 Maintenance 8 IMPOR T ANT Use only toner cartr idges intended f or use with this machine. 1 Press [Menu]. 2 Press [ ( (-)] or [ ) (+)] to select <MAINTENANCE> ➞ press [Set]. 3 Press [ ( (-)] or [ ) (+)] to select <CHANGE CAR TRIDGE> ➞ press [Set]. 4 Press [ ( (-)] or [ ) (+)] to select the cartridge to b[...]
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Replacing the Cartridges 8-7 Maintenance 8 6 Make sure that the toner cartridge you want to replace is at the position f or replacing. If the spent toner car tridge is not in the r eplacement position, close the cover , then open it again when the whirr ing sound stops . Repeat this process until the car tridg e you w ant to replace is in the corre[...]
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Replacing the Cartridges 8-8 Maintenance 8 8 Confirm the color of the label on the toner cartridge holder , then take out a toner cartridge of the same color fr om the pr otective bag. Open the protective bag with scissors, so as not to damage the cartridge. IMPOR T ANT • K eep the protectiv e bag in which the cartr i dge came in. It ma y be requ[...]
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Replacing the Cartridges 8-9 Maintenance 8 9 Hold the toner cartridge as shown in the figure, shake it gently 5 or 6 times fr om side to side a , th en back a nd f orth b to evenly distribute the toner inside. IMPOR T ANT • If toner is not distributed e venly , it may result in a deterioration of the print quality . Be sure to carry out this proc[...]
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Replacing the Cartridges 8-10 Maintenance 8 IMPOR T ANT • Do not touch or hold the de v elopment roller . The image quality ma y deteriorate if you do so . Do not apply shoc k to the toner car tridge me mor y or bring it near magnetic wa v es as this may result in damage to the machine. • K eep the protectiv e co v er with which the car tridge [...]
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Replacing the Cartridges 8-11 Maintenance 8 IMPOR T ANT • Do not pull the sealing tape diagonally , upwards , or downwa rds. If the tape is se v ered, it ma y become difficult to pull it out completely . • Pull out the sealing tape comple tely from the toner ca r tridge. If the sealing tape remains in the to ner car tr idge, it may result in a [...]
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Replacing the Cartridges 8-12 Maintenance 8 When the toner car t ridge is installed proper ly , the label on the car tridge and on the toner car tr idge holde r will be aligned as shown in the figure. 13 Close the cartridge cover and lower the sca nning platfo rm. The toner car t ridge hol der will rota te automati cally . IMPOR T ANT • When you [...]
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Replacing the Cartridges 8-13 Maintenance 8 Precautions for Handling T oner Cartridges Please use caution when handling the toner cartr idges . Careless handling ca n damage delicate mechanica l par ts or cause deterioration of the print quality . Please read the f ollo wing notices be f ore installi ng or remo ving the toner cartridges. W ARNING D[...]
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Replacing the Cartridges 8-14 Maintenance 8 • Do not touch or hold the dev elopment rolle r . The image quality ma y deteriorate . Do not apply shock to the toner car tridge memor y or bring it near magnetic wa v es. It ma y result in damage to the machine . • When handling a toner cartr idge, hold it properly as sho wn in the figure . Do not s[...]
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Replacing the Cartridges 8-15 Maintenance 8 • If a toner car tridge has to be remove d from the machine f or maintenance , attach the protectiv e cov er immediately and place it in the protective bag that it came in or wrap it with a thick cloth. • Do not place it v er tically or upside-down. Store a c ar tridge in the same position as when ins[...]
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Replacing the Cartridges 8-16 Maintenance 8 The Clean Earth Campaign THE Canon CAR TRIDGE RECYCLING PROGRAM The Canon Car tridge Recycling Program fulf ills the first initiative of Canon's Clean Ear th Campaign, which supports four critical en vironment al areas: • Recycling in the W orkplace • Conser ving E nvironmental Resources • Scie[...]
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Replacing the Cartridges 8-17 Maintenance 8 U.S.A. PROGRAM Packaging ■ Option A-1: Single Bo x Return • Repackage the empty cartr i dge utilizing the wr apper and pulp mould end-bloc ks from the ne w car tridge's box. • Place the empty car tridge in the bo x of your ne w car tr idge. Seal the box. ■ Option B: V olume Box Return We enco[...]
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Replacing the Cartridges 8-18 Maintenance 8 ■ Option A-2: Multiple Bo x Return W e encourage you to u se this option as a more efficient way to ship car tr idges. • Complete Optio n A-1. • Bundle multiple cartridge box es toge ther securely with tape . Please be sure t hat the shipmen t does not e xceed UPS sp ecifications . Maxim um weight =[...]
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Replacing the Cartridges 8-19 Maintenance 8 Shipping Apply the UPS authorized r eturning label provided in this gu ide. Residents of Ala ska and Ha waii: Do not use the UPS authorized returning label. F or Alaska and Ha w aii Canon set up alternative ma il ser vice with the U .S. P ostal Ser vice. Please call 1-800-OK-Can on to receive U .S. P osta[...]
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Replacing the Cartridges 8-20 Maintenance 8 CANADA PROGRAM-CANADA PROGRAMME ■ Option A: Single Bo x Return • Repackage the empty cartr i dge utilizing the wr apper and pulp mould end-b loc ks from the ne w car tridge's bo x. • Place the em pty car t ridg e in the box of your new car tr idge. Seal the box. • Apply the Canon Canada In c.[...]
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Replacing the Cartridges 8-21 Maintenance 8 W orking to preserve endangered spec ies is a long-standing Canon int erest. T o this end, for e very car tridge collected, Canon Canada don ates $1, shared equally between W orld Wildlif e Fund Cana da and the Nature Co nservancy of Canada. This donation is utilized in Canada. • F or fur ther inf ormat[...]
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Replacing the Drum Cartridge 8-22 Maintenance 8 Replacing the Drum Cartridge This section describes the precaution s f or replacing, handling, and storing drum car tr idges. NO TE • The lif etime of the drum car tri dge (Canon Gen uine Car tridge) used in this pr inter is as f ollows . The number of the sheets is estimated whe n printing in the f[...]
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Replacing the Drum Cartridge 8-23 Maintenance 8 • Do not touch the electrical co ntacts or gears in the cartridg e cover , as this may result in an electric shock. IMPOR T ANT • Use only a drum car tr idge intended f o r use with this machine . • The inner por tion of the machine must be cl eaned w hen replacing the drum ca r tridge, theref o[...]
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Replacing the Drum Cartridge 8-24 Maintenance 8 3 Use a soft, dry c loth and wipe off chipp ed paper and toner that are attached on the transp arent sheet located at the fr ont of the r oller . W ARNIN G Clean the mac hine us ing a soft, dry c loth. Do not use al cohol, ben zene, paint thinner , or other flammable substances. IMPOR T ANT • Be car[...]
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Replacing the Drum Cartridge 8-25 Maintenance 8 4 T ake the drum car tridge out of the protective ba g. Open the protective bag with scissors, so as not to damage the cartridge. IMPOR T ANT • K eep the protectiv e bag in which the cart ridge came in. It may be required when taking out the drum car tri dge f or machine maintenanc e. • Print qual[...]
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Replacing the Drum Cartridge 8-26 Maintenance 8 5 Remov e the pac king materials (7 p ieces). Remove the packing materials a and b by hooking your fingers into the tab and pulling them in the direction of the arrows. Remove the packing materials c and d by turning them in the direction of the arrows until they stop and pulling them away . a b c d[...]
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Replacing the Drum Cartridge 8-27 Maintenance 8 Remove the packing materials e and f by holding the grips and pulling them in the direction of the arrows. Hold the packing material g and remove it as shown in the figur e. IMPOR T ANT • Do not hold or touch the electrical contacts . It ma y result in damage to the machine . e f g Electrical contac[...]
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Replacing the Drum Cartridge 8-28 Maintenance 8 • Do not hold or touch the imaging tr ansf er belt. The ima ge quality ma y deteriorate . Do not apply shoc k to the drum cartr idge memory or br ing it near magnetic w a v es . It ma y result in damage to the machine. • After removin g the pack ing materials, install the drum car tridge in the ma[...]
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Replacing the Drum Cartridge 8-29 Maintenance 8 Lock the drum cartridge by pu shing it down toward you b . IMPOR T ANT Lock the drum car tr idge securely so that it ma y be in the state sho wn in the figure . 7 Close the cartridge cover and lo wer the scanning platf orm. b[...]
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Replacing the Drum Cartridge 8-30 Maintenance 8 IMPOR T ANT • When you make cop ies immediately after replac ing the drum car tr idge, the print quality may deteriorate. Mak e copies after making sure the whirring sound stops. • When <INSER T DR UM> still appears in the LC D after inserting the car tr idge, disc onnect and connect the po [...]
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Replacing the Drum Cartridge 8-31 Maintenance 8 • If a drum car tr idge has to be remov ed from the machine f or maintenance , attach the protectiv e cov er immediately and place it in the protective bag that it came in. • Do not hold or touch the electrical contac ts. It may result in damage to the machine . • Do not hold or touch the imagi [...]
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Replacing the Drum Cartridge 8-32 Maintenance 8 Storing a Drum Cartridge Be careful of the f ollowing points f or storing ne w car tridges or those that we re remov ed for maint enance . IMPOR T ANT • Do not remov e a ne w drum car tr idge from the pr otectiv e bag un til it is ready to be used. • If a drum car tridge has to be remov ed from th[...]
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Repacking and Transporting Your Machine 8-33 Maintenance 8 Repacking and T ransporting Y our Machine Be sure to unplu g the power cord before transpor ting the machine. If the mach ine is likely to be subjected to vibr ation (e .g., when tr anspor ting ov er long distances), the f ollowin g precautions should be taken . If yo u do not f ollo w thes[...]
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Repacking and Transporting Your Machine 8-34 Maintenance 8 Carr ying the Machine by the Sides Detach the documen t f eeder tr a y . Grip th e handles on both si des of the mach ine and lift it carefully , as sho wn in the illustration abov e. CA U TION When carrying the machine, be sure to hold it in the d esignated places as shown in the illustrat[...]
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CHAPTER Clearing Jams 9-1 9 T roubleshooting This chapter descr ibes the problems you migh t encounter when using the machin e and their remedies. It also e xplains what to do if y ou cannot solve the prob lem b y yourself . Clearing Jams This section describes ho w to remo v e jammed pap er . When print media jams inside the machine, the LCD displ[...]
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Clearing Jams 9-2 T roubleshooting 9 Paper Jam Inside the Machine If the message <REC . P APER JAM> and <OPEN PRINTER CO VER> appear in the LCD , remo v e the paper in th e f ollo wing procedure . 1 If paper is jammed in the ou tput tray , remo ve the jammed paper . 2 If paper is jammed in the m ulti-purpose tra y , remove th e jammed p[...]
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Clearing Jams 9-3 T roubleshooting 9 3 Pull out the paper cassette. 4 Remove the ja mmed paper . IMPOR T ANT If the jammed paper cannot be remov ed easily , proceed to the ne xt step . Do not try to remov e it f orcefully . 5 Insert the cassette in the machine.[...]
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Clearing Jams 9-4 T roubleshooting 9 6 Lift the scanning platf orm a and open the cartridge cover until it is loc ked b when the whirring sound s tops. 7 Remove the drum cartridge from the mach ine. Pull up the green handle on the drum ca r tridge in the direction of the arrow a , and lift the cartridge strai ght up b . a b a b[...]
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Clearing Jams 9-5 T roubleshooting 9 If paper is jammed in the remov ed drum car tridge, do not try to pull the pape r out f orcefully but see "P ap er Jam in the Drum Car tridge," on p . 9-21. IMPOR T ANT • Print quality ma y deteriorate if yo u touch or damage the drum that is set inside. Be careful not to touch the drum or open the d[...]
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Clearing Jams 9-6 T roubleshooting 9 • Do not hold or touch the imaging tr ansf er belt. The ima ge quality ma y deteriorate . Do not apply shoc k to the drum cartr idge memory or br ing it near magnetic w a v es . It ma y result in damage to the machine. 8 Place the drum cartridge in the protective ba g. 9 Press the green loc k release le ver a [...]
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Clearing Jams 9-7 T roubleshooting 9 10 T ake the drum car tridge out of the protective ba g. 11 Hold the drum cartridg e with both hands and install it in the machine. Position the triangular mark on the drum cartridge w ith the triangular ma rk on the machine and install the drum car tridge a . Lock the drum cartridge by pu shing it down toward y[...]
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Clearing Jams 9-8 T roubleshooting 9 IMPOR T ANT Lock the drum car tr idge securely so that it ma y be in the state sho wn in the figure . 12 Close the cartridge cover and lower the sca nning platfo rm. If the message is still displa yed after closing the cart ridge cover , pieces of tor n paper may still be remaining inside. Re-check the v arious [...]
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Clearing Jams 9-9 T roubleshooting 9 Paper Jam Behind the Machine If the message <REC . P APER JAM>, <O PEN PRINTER CO VER> appears in the LCD , remov e the paper using the f ollo wing procedure . CA U TION The fuser u nit and its su rroundings insid e the machine m ay become hot during use . When replac ing fuser unit, do not touch the[...]
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Page 128
Clearing Jams 9-10 T roubleshooting 9 2 Tilt both the green pressure release le ver on the left and right side of the fuser unit to war ds y ou to re lease the pressure in the fu ser unit. 3 Remove the ja mmed paper . 4 Lift the scanning platf orm a and open the cartridge cover b . a b[...]
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Clearing Jams 9-11 T roubleshooting 9 5 Remove the drum cartridge from the mach ine. Pull the green handle on the drum car tr idge in the direction of the arrow a , and lift the cartridge straight up b . If paper is jammed in the remov ed drum car tridge, do not try to pull the pape r out f orcefully but see "P ap er Jam in the Drum Car tridge[...]
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Clearing Jams 9-12 T roubleshooting 9 IMPOR T ANT • Print quality ma y deteriorate if y ou touch or damage the drum that is set inside. Be careful not to touch the drum or open the drum ' s protective sh utter . Be careful not to hold or touch the por tions that are not described f o r this procedure su ch as the sensors. It ma y result in d[...]
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Clearing Jams 9-13 T roubleshooting 9 6 Place the drum cartridge in the protective ba g. 7 Press the green loc k release le ver a and remo ve the jammed paper b . IMPOR T ANT If no paper jam has been f ound a fter perf orming the procedure up to this step , the p aper ma y be jammed in the fuser unit at the back of the machine. In this case, skip S[...]
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Clearing Jams 9-14 T roubleshooting 9 8 T ake the drum car tridge out of the protective bag . 9 Hold the drum cartridg e with both hands and install it in the machine. Position the tria ngular mark on the drum car tridge with the triangular mark on the machine and install the drum car tridge a . Lock the drum cartridge by pu shing it down toward yo[...]
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Clearing Jams 9-15 T roubleshooting 9 IMPOR T ANT Lock the drum car tr idge securely so that it ma y be in the state sho wn in the figure . 10 Close the cartridge cover and lo wer the scanning platf orm. If the message is still display ed after closing the car tri dge cov er and low ering the scanning platform, proceed to the following procedure.[...]
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Clearing Jams 9-16 T roubleshooting 9 11 If the paper jam message is still displa y ed, unplug the po wer cor d fr om the wall outlet. CA U TION The fuser unit and the surrounding ar ea can become e xtremely hot during operation. Perform the f ollowing procedur e after the fuser unit has cooled down completely . T ouching the fuser uni t when it is[...]
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Clearing Jams 9-17 T roubleshooting 9 13 Close the face up co ver . 14 T urn the lock release le vers loca ted on the bac k of the ma chine in the direction of the arr o w and release the loc k. 15 Hold the grip on the fuser unit and remo ve it.[...]
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Clearing Jams 9-18 T roubleshooting 9 CA U TION The fuser unit we ighs appr o xim ately 3.7 lb (1.7 kg), and it is heavier on the back side. Be sure to hold the grip securely when carrying a fuser unit. Dropping the unit may result in personal injuries. 16 Open the sub-output tra y . 17 Tilt both the green pressure release le ver on the left and ri[...]
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Page 137
Clearing Jams 9-19 T roubleshooting 9 18 Remove the ja mmed paper . IMPOR T ANT If the paper completely winds around the fusing roller and is impossib le to be remo v ed, contact y our Canon deale r . 19 Return the green pressure release le ver s on the fuser unit to their original positions. 20 Close the sub-output tra y .[...]
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Clearing Jams 9-20 T roubleshooting 9 21 Hold the grip on the fuser unit and in stall it securel y . 22 Loc k the fuser unit b y turning the tw o loc k release le vers in the direction of the arr o w . 23 Connect the power cor d and all interface cables. 24 Plug the power cor d in the wall o utlet to turn on the machine. If the message is st ill di[...]
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Clearing Jams 9-21 T roubleshooting 9 Paper Jam in the Drum Cartridge When the paper is ja mmed in the drum car tridge as shown in t he figure , remo v e the jammed paper using the f ollowing procedure . 1 T urn the knob on the drum cartridge in the direction of the arro w . 2 Lift the co ver a and remo ve the jammed paper b . a b[...]
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Clearing Jams 9-22 T roubleshooting 9 IMPOR T ANT Do not touch the imaging transf er belt. The image quality may deteriorate . 3 Return the co ver to its original position a an d turn the knob in the direction of the arr o w b . Proceed to the next steps to remo v e the jammed paper . When removing paper jammed inside the machine ➞ (Step 8 ➞ p.[...]
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Clearing Jams 9-23 T roubleshooting 9 1 Open the ADF and gently remo ve the jammed paper from the ADF . 2 Widen the document guides until they stop, and remo ve the paper so as not to be caught b y the guides. Open the ADF and gently remove the ja mmed paper from the ADF . 3 Open the ADF and gently remo ve the jammed paper from the document output [...]
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LCD Messages 9-24 T roubleshooting 9 LCD Messages The f ollowing messages are displa yed in the LCD when th e machine pe rf or ms a function or if it encou nters an error . This section describes the gener al messages and those re lated to cop y and print functions . F or the me ssages related to f ax functions, ref er to Chapter 7, "T roubles[...]
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LCD Messages 9-25 T roubleshooting 9 CHECK PRINTER Cause 1 A problem has occurred in the machine. Remedy Reset the machine by opening the car tr idge cov er and then closing it. If the message persists, unplug the machine from the pow er supply and contact Canon Authorized Service F acilities or the Canon Customer Care Center . Cause 2 A car trid g[...]
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LCD Messages 9-26 T roubleshooting 9 MEMOR Y FULL Cause 1 The machine's memor y is full becau se the collate copy or function was set when a large docu ment is loaded. Remedy Divide the document and cop y each par t separately . If <MEMOR Y FULL> appears while scanning documents by using the ADF , the document to be scanned stops in the [...]
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LCD Messages 9-27 T roubleshooting 9 PRINTER D A T A ERR OR Cause When you canceled a job b eing processed, the n ext job on the spooled job list may ha v e been also dele ted. Remedy Check if the job that immediately f ollows the job being processed has been deleted on the spooled job list. Disconnect the USB cable and connect it again, or unplug [...]
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LCD Messages 9-28 T roubleshooting 9 SYSTEM ERROR Exxx ** Cause An error of some kind has occurred in the machine. Remedy Unplug the machine from the power s upply and wait appro ximately 3 minutes to 5 minutes, then plug it in again. If this does not solve the problem, unplug the machine and contact C anon Authorized Ser vice F acilities or the Ca[...]
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Page 147
Paper Feeding Problems 9-29 T roubleshooting 9 Paper Feeding Problems P aper does not feed correctly . Q Does the cassette or multi-purpose tray contain an appropriate quantity of sheets? A Make sure the paper stack in the cassette or multi-purpose tray does not e xceed the capacity of the cassette or multi-pur pose tray . (See "Loadi ng P ape[...]
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Page 148
Paper Feeding Problems 9-30 T roubleshooting 9 Q Hav e y ou fanned the paper stack before loading it in the cassette or multi-purpo se tra y? A Be sure to fan the paper stack bef ore loading it in the cassette or multi-pur po se tra y . This k eeps the sheets of paper from sticking together . Q Does the cassette or multi-purpose tray contain an app[...]
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Paper Feeding Problems 9-31 T roubleshooting 9 P aper stack ed roughly . Q Is the proper paper loaded? A Check if the proper paper is loaded in the cassette or multi-pur pose tra y . (See Chapter 2, "Paper Handling.") A Check if the appropr iate pap er type is selected in <P APER TYPE> in <P APER SETTINGS> of the Menu. (See &q[...]
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Copying Problems 9-32 T roubleshooting 9 Copying Problems The machine will not make a cop y . Q Is the car tridge installed correctly? A Make sure the cart ridge is installed correctly . (Refer to the Quic k Star t Guide .) Q Is the sealing tape remov ed from the car tri dge? A Remov e the sealing tape from the car tridge. (Refer to the Quic k Star[...]
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Print Quality Problems 9-33 T roubleshooting 9 Print Quality Problems The print quality is not what you e xpect; print is not cl ear , has missing dots or white streaks. Q Are the size, thickness and type of the paper y ou are using within the specifications of the machine? A Check that the paper y ou are using is su ppor t ed by the specifications[...]
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Print Quality Problems 9-34 T roubleshooting 9 Copies are too dark or too light. Q Is the e xposure adjusted correctly? A A djust the exposure correctly using [Exposure]. (See " Adjusting the Exposure (Density)," on p . 5-6.) Q Is the machine in the toner saver mode? A S et <B & W T O NER SA VER> to <OFF > in <COMMON SE[...]
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Print Quality Problems 9-35 T roubleshooting 9 Q Is proper paper is not being used? A Replace the paper to a type that can be used with this machine. (See "Print Media Requirements," on p. 2-1.) Q W as data sent bef ore completing calibration, such as before turning the power ON? A Make sure that the machine is ready , then send the data.[...]
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Print Quality Problems 9-36 T roubleshooting 9 A Change the [Color Halftones] setting in the printer dr iver to [Gradation] or [Color To n e ] . Specify [Color Halftones] in the [Details Se ttings] dialog box by clic king [Details] in the [Quality] sheet. The display ed color and printed color differ when printing photos, etc. Q Is the method for a[...]
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Printing Problems 9-37 T roubleshooting 9 Printing Problems The Alar m indicato r comes on. Q Does the machine feed paper correctly , or is there paper in th e cassette or multi-purp ose tra y? A Clea r the paper jam, or load paper in the cassette or multi-pur pose tray . (F or instructions on clear ing paper jam, see "Clear ing Jams ," o[...]
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Scanning Problems 9-38 T roubleshooting 9 Scanning Problems The machine will not scan a document. Q Did you connect the po wer cord to the machine just now? A W ait f or a while. After connecting the pow er cord, the machine cannot scan documents immediately . Q Is the document loaded corre ctly? A Remove the document, stack it if nece ssary , and [...]
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General Problems 9-39 T roubleshooting 9 General Problems The machine has no power . Q Is the power cord plugged in securely? A Check that the po wer cord is plugged securely into the machine and into the wall outlet. Inser t the power cord straight into the pow er sock et on the bac k of the machine. Do not inser t it at an angle. Otherwise, the m[...]
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If You Cannot Solve the Problem 9-40 T roubleshooting 9 If Y ou Cannot Solve the Problem If y ou ha v e a prob lem with y our machine and y ou cannot solv e it b y ref err ing to the inf ormation in this chapter , contact Ca non Authoriz ed Ser vice F a cilities or the Canon Customer Care Cen ter at 1-800-8 28-4040 betw een the hour s of 8:00 A.M. [...]
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CHAPTER Accessing the Machine Settings 10-1 10 Machine Settings This chapter explains how to adjust machine settings. The list of al l the settings i s also provided f or y our reference . Accessing the Machine Settings 1 Press [Menu]. 2 Press [ ( (-)] or[ ) (+)] to select the menu y ou want to change ➞ press [Set]. Y ou have now accessed the set[...]
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Menu Descriptions 10-2 Machine Settings 10 Menu Descriptions NO TE For details on <F AX SETTINGS>, <ADD . REGISTRA TION>, and <REPORT S/LISTS>, ref er to Chapter 8, "Machine Settings ," in the F acsimile Guide . P APER SETTINGS (The f actory def ault setting is in bold fa c e. ) COMMON SETTINGS Name Descriptions 1. P APE[...]
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Menu Descriptions 10-3 Machine Settings 10 SCAN The Scan mode is selected as default. 2. V OLUME CONTROL Adjusts the beep or alar m volume of the machine. 1. KEYP AD V OLUME Adjusts t he v olume of k eypad tones . 0 to 3 ( 1 ) 2. ALARM V OLUME Adjusts the alarm volume . 0 to 3 ( 1 ) 3. TX DONE T ONE Sets the transmission end tone settings. ERROR ON[...]
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Menu Descriptions 10-4 Machine Settings 10 8. LINE MONIT OR V OL. Adjusts the line monitor volume. 0 to 3 ( 1 ) 3. B & W T ONER SA VER Sets the toner sav er mode f or B&W printing. Not av ailable f or color printing. OFF The toner saver mode is turned o ff . ON The toner sav er mode is tur ned on. 4. DISPLA Y LANGU AGE Shows the language di[...]
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Menu Descriptions 10-5 Machine Settings 10 (The f actory def ault setting is in bold fa c e. ) SPECIAL SETTINGS5 When heavy paper of rough surface is used, some images may look patch y due to toner f ailing to fuse to the paper . In th is case, select <SPECIAL SETTINGS5> to impr ov e the result. Note Do not select <SPECI AL SETTINGS5> w[...]
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Menu Descriptions 10-6 Machine Settings 10 COPY SETTINGS Name Descriptions 1. STD . IMAGEQU ALITY Selects the document type. TEXT/PHO T O T e xt/photo mode Selects the PRIORITY LEVEL. ST AND ARD , PHO T O PRIORITY , TEXT PRIORITY TEXT Character mode PHO T O Photo mode 2. ST AND ARD EXPOSURE Sets how the e xposure is adjusted. MANU AL Adjusts the e [...]
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Menu Descriptions 10-7 Machine Settings 10 (The f actory def ault setting is in bold fa c e. ) PRINTER SETTINGS (The f actory def ault setting is in bold fa c e. ) 7. COLOR BALANCE Specify the toner density f or the f ollowing each color when using color mode. 1. BLA CK 2. CY AN 3. MA GENT A 4. YELLO W 1 to 7 ( 5 ) 8. SHARPNESS The shar pness setti[...]
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Menu Descriptions 10-8 Machine Settings 10 TIMER SETTINGS (The f actory def ault setting is in bold fa c e. ) Name Descriptions 1. D A TE/TIME SETTING Sets the current date and time. year , month, da y , hour , minute 2. D A TE SETUP Selects the format of the date display ed in the LCD . MM/DD/YYYY , DD/MM YYYY , YYYY MM/DD 3. A UTO CLEAR Sets the [...]
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Menu Descriptions 10-9 Machine Settings 10 MAINTENANCE (The f actory def ault setting is in bold fa c e. ) Name Descriptions 1. CHANGE CAR TRIDGE Selects the toner car tr idge to be removed. SELECT CARTRIDGE Selects the color to be remo v ed. 1. BLA CK 2. CY AN 3. MA GENT A 4. YELLO W 5. ALL COLORS 2. A UTO GRAD . ADJUST Sets automatic gradation ad[...]
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CHAPTER Specifications 11-1 11 Appendix This chapter lists the spe cifications of the machine and the index. Specifications Ty p e P ersonal Desktop Platen Stationar y Photoconductive Material Organic Photosensitive Conductor Copying System Indirect Electrostatic T ransf er System Deve loping Syst em T oner Projection System Fixing Syst em Canon&ap[...]
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Specifications 11-2 Appendix 11 F eatures are sub ject to change without no tice due to pr oduct impro v ements . F or high-quality co pies, w e recommended using pa per and tr ansparencies recommended b y Cano n. Some types of paper av ailable at office supply stores ma y not be suitab le f or this ma chine. If y ou ha v e any questio ns about pap[...]
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Index 11-3 Appendix 11 Index Symbols ( (–), ) (+) k eys, 1-4 A ADF (A utom atic D ocument F eeder) capacity, 3-5 jams in, 9-22 loading docu ments in, 3-4 paper path , 3-6 Alar m indicator, 1-4 ALARM V OLUME setting, 10-3 A UTO CLE AR setting, 10-8 A UTO GRAD . ADJUST settings, 10-9 A U T O SOR T setting, 10-6 B B&W Star t ke y, 1-4 B&W T [...]
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Index 11-4 Appendix 11 Document f eed ADF, 3-4 platen glass, 3-3 Drum Car t ridge Precautions for Handling the Drum Car tr idge, 8-30 Replacement, 8-22 Storing a Dr um Car tr idge, 8-32 E Energ y Sav er key, 1- 4 restoring, 1-7 setting, 1-6 ENERGY SA VER setting, 10-8 Enlarge/Reduce key, 1- 4 setting, 5-4 Enlargement/Reduction, 5 -4 Env elope loadi[...]
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Index 11-5 Appendix 11 N Numeric keys, 1-4 O Operation panel, 1-2, 1-4 Orientation document, 2-21 paper, 2-21 Output tray, 1-2 P P aper acceptable paper, 2-2 cassette, 1-2 feeding prob lems, 9-29 jam, 2-2 loading, 2-4 orientation , 2-21 output area, 2-22 printing area, 2-3 Storing Col or Print Paper, 2-2 Storing Paper, 2-1 type, 2-20, 2-22 P aper J[...]
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Index 11-6 Appendix 11 S SA TURA TION settings, 10-7 SCAN DONE T ONE setting, 10-3 SCAN ke y, 1-4 Scanned area, 3-2 Scanning areas, 3-2 beforehand, 6-1 documents, 6-2 prob lems, 9 -38 Scanning platform, 1-2 Set ke y, 1-4 Setting Enlargement/Reduction, 5-4 SHARPNESS setting, 10-7 Size document, 3-1 marks, 3-3 print media, 2-2 SPECIAL PR T . MODE set[...]
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CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands CANON FRANCE S.A.S. 17, quai du Pr é sident Paul Doumer 92414 Courb[...]