Canon Imageformula P-208 manual

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Table of contents for the manual

  • Page 1

    Please read this manual before op erating this scanner. After you finish reading this manual, store it in a safe place for fut ure referenc e. 1[...]

  • Page 2

    1 Contents Contents ....................................................................... ...................... 1 Chapter 1 Introduction ........................................................................ 3 About This Manual .......................................................................... 3 Features of the Scanner ................[...]

  • Page 3

    2 Chapter 12 Uninstalling the So ftware ...... ......................................... 85 Uninstallation ................................................................................ 85 Chapter 13 Troubleshooting ............................................................. 86 Clearing a Paper Jam ..... ........................................[...]

  • Page 4

    3 Chapter 1 Introduction Thank you for purchasing the Canon ima geFORMULA P-208 Document Scanner. In order to fully understand the features of this scanne r and use them more effectively, please read this manual and the manuals shown below thoroughly before using the product. After reading, sto re the manual in a safe place for future reference. Ab[...]

  • Page 5

    4 Register Windows 8 at the following locations. After the software is installed from the setup disc, the user manu al is shown below. /Applications/P-208 User Manual.app Symbols Used in T his Manual The following symbols are used in th is manual to explain pr ocedures, restrictions, handling precautions, and instructions that should be observed fo[...]

  • Page 6

    5 z Equipped with Feeder Up to 10 pages of a document can be loaded and then fed continuously, or one at a time. z Wi-Fi connectivity By connecting the optional WU10 to the scanner, you can operate the scanner and load document from a PC or other device with a wireless connection. You can also send scanned data directly to a smartphone, tablet PC, [...]

  • Page 7

    6 Names and Functi ons of Parts This section describes t he name and function of each part. Make sure to read this section and familiarize yourself wit h the parts of the scanner before using th e scanner.  Front View/Right -Side View (1) Feeder Cover Open this when cleaning the scanner. (2) Document Feed Tray This tray is for feeding docum ents[...]

  • Page 8

    7  Back View (1) Auto Start Switch Use this switch to change the operation mode of the scanner. (2) Eject Outlet This outlet is for ejecting doc uments when scann ing is completed. (3) Theft Prevention Hole (Security Slot) Attach a key chain, etc. here to prevent the scanner from being stolen. Power Supply The power of the scanner is des igned t[...]

  • Page 9

    8 Turning OF F the Power 1 Close the fe ed tray. The scanner turns OFF. Regulations FCC REGULATIONS (For No rth America) Document Scanner, Model M111161 This device complies with Part 15 of FCC Rules and Industry Canad a licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device ma y not c ause interferenc[...]

  • Page 10

    9 Tel. No. (800)652-2666 International ENERGY STAR ® Office Equipment Program As an ENERGY STAR ® Partner, CANON ELECTRONICS INC. has determined that this machine mee ts the ENERGY STAR ® Program guidelines for energy efficiency. The International ENERGY STAR ® Office Equipment Program is an international program that promotes energy saving thr[...]

  • Page 11

    10 Trademarks z Canon and the Canon logo are registered tr ademarks, of Canon Inc. in the United States and may also be trademarks or registe red trademarks in other countries. z imageFORMULA is a trademark of CANON ELECTRONICS IN C. z Microsoft, Windows, Windows Vista, PowerPoint, and SharePoint are registered trademarks or trademarks of Microsoft[...]

  • Page 12

    11 Chapter 2 Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below . Installation Location .......... ................................................................. 11 Moving the Scanner ......................................................................[...]

  • Page 13

    12 Moving the Scanner z When moving the scanner, always hold it with both hands to avoid dropping it. z Make sure to disconnect any USB cables and when moving the scanner. If the scanner is carried wi th these items connected, the plugs and connectors ma y be damaged or cause the scanner to fall and result in personal injury or damage to the scanne[...]

  • Page 14

    13  Do not drop the scanner, or subjec t it to impact or strong shock. Should the scanner ever become damaged, immediately close the feed tray, turn the scanner O FF, and disconnect the USB cable. Then, contact your local aut horized Canon dealer or service representative for further information.  Before moving the scanner, make sure to close[...]

  • Page 15

    14 Chapter 3 Installing the Software This section describes the software installation procedure using the setup disk (DVD) that comes with this product. System requirements ......................................................................... 14 Setup Disc Contents ......................................................................... .. 15 [...]

  • Page 16

    15  The scanner drivers provided with the scanner do not necessarily operate on all ISIS or TWAIN-compatible applica tions. For details, contact your application software retailer. Precautions for Use in 64-bit Operat ing Systems  The scanner driver supplied with th is pr oduct supports scanning with 32bit applications only.  Even with 32-[...]

  • Page 17

    16 Software Installation 1 Insert the Setup Disc into the disc driv e of the computer. The setup menu autom atically starts up when you in sert the disc into the drive. (If the menu does not start up, execute setup.exe fr om the disc.) For Windows 7/8/Vista If the [User Account Control] screen appears, click [Yes] or [Allow]. 2 Click [Typ ical Inst[...]

  • Page 18

    17 3 Click [Insta ll]. 4 Follow the inst ructions on the screen to comp lete instal lation. 5 Click [Exi t] to finish installing th e software. Installation of EMC Clo ud Capture Function EMC Captiva Cloud Run time provides a component t hat enables the use of web-b ased applications. The applications nee d to support this function when enabling th[...]

  • Page 19

    18 Important precautions when us ing this device with MAC OS X 10.8 When installing software downloaded from the Internet, the OS security function sometimes generates an erro r message. If this occurs, change the security settings with the foll owing steps, and then reinstall the software. z From [System Preferences], select [Security & Privac[...]

  • Page 20

    19 2 Click [P-208 Installe r]. About Installation of Third-Party Software If you open the folder containing the software instead of selecting [P-208 Installer], you can choose third-par ty software applications for installation. 3 Click [Continue]. 4 Click [Continue]. If you choose Evernote, the Web browser will start and display a webpage for down[...]

  • Page 21

    20 5 Read the licens e agreement a nd click [Conti nue] to accept it. 6 Click [Agree]. 7 Click [Insta ll]. 8 Enter the user name and the pass word with administ rator privi leges, and click [In stall Softwar e]. 9 When the install ation is complete, c lick [Close]. Important precautions when using this device with MAC OS X 10.8 z After installation[...]

  • Page 22

    21 Chapter 4 Connect ing the Scanner Connect the scanner to the computer and pow er outlet. Connecting the Scanner to th e Computer ........................................ 21 Turning the Power ON ............................ ............................................ 22 Connecting the Scanner to the Computer Connect the scanner to the computer. [...]

  • Page 23

    22 Auto Start Switch There is an Auto Start switch at the rear of the scanner for setting whether to operate the scanner as a stor age device. Depending on the position of the Auto Start sw itch, the scanner operates as shown below. • Turn the Auto Start switch ON or OFF before you connect the scanner to a computer. If it is turned ON or OFF afte[...]

  • Page 24

    23 When the scanner is turned on for the first time, the balloon message shown below a ppears on the Windows t ask bar. If you wait a while, automatic s canner recognition will end an d the scanner will become ready to use. When the scanner is properly connected to the compu ter, the (CaptureOnTouch) ic on appears on the taskba r as follows. If the[...]

  • Page 25

    24 Chapter 5 Placing Documents This section describes how to load a document for scanning. Documents ........................................................................................ .. 24 Loading a document ........................................................................... 26 Loading cards .................... .....................[...]

  • Page 26

    25 Scanning the following types of documents can cause a paper jam or malfunction. To scan such a document, make a photocopy of the document and then scan the photocopy. Postcard Busin ess Card Card  If you place cards to be fed vert ically, they may not be ejected properly, and cards that get jammed may be damaged wh en you remove them. Take ca[...]

  • Page 27

    26 Loading a document 1 Open the feed tra y to turn ON the sc anner. 2 Load the document. • Before you load the document, thoroughly fa n the pages. • Straighten out the creases and folds at the ends of the manuscript. • Load the document into the feed inlet of the scanner with the scanning side of the documen t face down and the top of the d[...]

  • Page 28

    27 Loading cards When scanning plastic cards, scan cards one at a time using the following procedure . 1 Open the document f eed tray. 2 Verticall y insert the c ard direc tly into the feed inlet, and with th e back facing up. 3 Adjust the docume nt guide so that it makes contact with bo th edges of the card. The card will be fed when you start sca[...]

  • Page 29

    28 Chapter 6 Scanning with CaptureOnTouch Lite This section describes how to sc an when using CaptureOnTouch Lite. Scanning with CaptureOnTouch Lite ......................... ....................... 28 Starting and Exiting CaptureOn Touch Lite ...................................... 32 Scanner Settings ...............................................[...]

  • Page 30

    29 2 Open the feed tra y, turn ON the scann er, and then load the document. For details, "Loadi ng a document" on p.26. When you open the feed tr ay, the Start button on t he scanner lights and the auto play screen appears. (1) Click [Open folder to view files]. The [ONTOUCHLITE] fold er opens. (2) Double-click [ONTOUCHL.exe]. CaptureOnTo[...]

  • Page 31

    30 3 Set the scannin g method. (1) Specify whether to enable continuous scanning. When previewing the scanned image or splitting up a large document to scan in pa rts, select [ON] to enabl e continuous scanning. (2) Specify whether to scan the document in full auto mode. When you want to specify arbitrary scanning conditions, select [OFF] and confi[...]

  • Page 32

    31 When scanning of all the document s is finished, click [Next Step]. 5 Configure the set tings relate d to output and then output the scanned images. (1) Specify the file name for the scanned images. If [Use the settings dialog box of the file name] is set to [OFF], enter the file name directly into the file name field. If you set [Use the settin[...]

  • Page 33

    32 Starting and Exiting CaptureOnTouch Lite Once you start CaptureOnTo uch Lite it remains present in the system. Double-click (CaptureOnTouch icon) in the taskbar to start CaptureOnTouch Lite and display th e main window. To close the CaptureOnTouch Lite window, click at the top of the window. This closes the window, bu t Capt ureOnTouch Lite will[...]

  • Page 34

    33 1 Click (Captur eOnTouch Lite ic on) in the menu bar , and select [Exit] from th e menu. 2 Drag and drop the [ONTOUCHLITE] folder and [CaptureOn Touch Lite for Mac] folder ont o the [Trash] ic on. 3 Close the fe ed tray. The scanner turns OFF. 4 Disconnect the USB cable from the scan ner and computer. Scanner Settings By default, CaptureOnT ouch[...]

  • Page 35

    34 Page Size Specify the page size of the document. If you specify [Match original si ze], the page size of the scanned document is detected and the images are saved at the detected size. Dots per inch Specify the scanning resolution. When [Detect automatically] is spec ified, the resolution is detected automatically from the content of the scanned[...]

  • Page 36

    35 Advanced Settings You can configure scanning conditions and scanner operations in detail in the advanced settings dialog box. [Basic] tab Configure basic scanning conditions. [Brightness] tab Configure the brightness and contra st of scanned images. [Image processing ] tab Configure settings relat ed to the processing of scanned image s.[...]

  • Page 37

    36 [Feeding] tab Configure the feeding method for d ocuments. [Others] tab Configure settings for sp ecializ ed scanning and image processing. You can configure detailed scanner settings in the adva nced settings dialog box. The setting items are ident ical to those in Advanced Mod e of the scanner driver setting s screen. (Configuration and F unct[...]

  • Page 38

    37 Scanner Information Di splay and Maintenance You can display scanner information and perform maintenance in th e advanced settings dialog box opened with CaptureOnTouch Lite. z Click in the advanced settings di alog box to display th e [Scanner Information] screen. This screen allows you to view version information for the scanner driver and fir[...]

  • Page 39

    38 (3) Preview Controls Control the preview images and can cel or continue scanning with the fo llowing buttons . Environmental Settings In the [Environmental settings] di alog box, you can configure settings related to CaptureOnTouch Lite operations. [Theme] tab Change the color scheme of the CaptureOnTouch L ite window. Open the [Environmental se[...]

  • Page 40

    39 2 Click [Preferences] in the [CaptureOnTouch Lite] menu. The [Environmental settings] dialog box appears. You can configure the follo wing in this dialog box. [Theme] Change the appearance of the CaptureOnT ouch Lite main screen in [Select theme].[...]

  • Page 41

    40 Chapter 7 Scanning with CaptureOnTouch This section describes the scanning procedure wh en using CaptureOnTouch. What is CaptureOnTouch? ................................................................ 40 Starting and Exiting CaptureOnTo uch ............................................. 41 Scan First .............................................[...]

  • Page 42

    41 File Formats of Saved Images You can specify one of the following file formats for scanned images when using any output method other than [Print]. For details, see "About file formats" on p.54 . z PDF z TIFF z JPEG z BMP z PPTX (file format for Microsoft PowerPoint 2007 or later) z PDF z TIFF z JPEG Starting and Exiting CaptureOnTouch [...]

  • Page 43

    42 Exiting Captu reOnTouch To close the CaptureOnTouch window, click at the top of the window. This closes the window, but CaptureOnTouch w ill continue to reside in the system. To quit the CaptureOnTouch applicat ion, click (CaptureOnT ouch icon) in the taskbar, and select [Exit] from the menu. CaptureOnTouch becomes no longer resid ent in the sys[...]

  • Page 44

    43 z Open [Applications] - and double- click [CaptureOnTouch P- 208]. z Press the Start button on the scanner (in this case, the main screen of CaptureOnTouch will open and sc anning will start using the scan method assigned to the Start button). Scan First Operatio n Flow : Scan the document -> Configure the output sett ings -> Output the sc[...]

  • Page 45

    44 (2) Specify whether to scan the document in full auto mode. When you want to specify arbitrary scanning conditions, select [OFF] and configure the scanner settings. -> "Scanner Set tings" on p.48 4 Click the Star t button. The document is scanned. While scanning is in progress, the number of pages scanned is displayed in addi tion t[...]

  • Page 46

    45 5 Configure the set tings relate d to output and then output the scanned images. (1) Configure the settings related to output. -> "Settin g the Output Method" on p.52 (2) Click this button to output the scanned images. The button name differs for each output method. For example, it is [Save] when the output method is set to [Save to[...]

  • Page 47

    46 3 Specify the output met hod of the job. -> "Setting the Ou tput Method" on p.52 4 Click [Output setting ], and configure the outp ut settings. The output setting items differ depen ding on the specified output method. For details on the setting items, see the Help of CaptureOnTouch. Selecting a Job an d Scanning 1 Place the docume [...]

  • Page 48

    47 3 Click the Star t button. The document is scanned. While scanning is in progress, t he number of pages scanned is displayed in additio n to the scanner settings. When all the pages of the docu ment are scanned, the scanned images are output according to the regi stered job settings and the complete screen appears.  If you configure scanning [...]

  • Page 49

    48 When [Check output after scanning] is set to [ON] The Output Confirmation screen appear s before the scann ed images are output. Change the settings for the output method if necessary and then click the output button. The name of the output button differs for ea ch selected output method. Scanning with Start Button By default, Scan Fi rst is pre[...]

  • Page 50

    49 For Scan First, configure the scanner settings before you start scanning. When Select Scan Job : For Select Scan Job, configure the scanner settings for each job. Setting Basic Items Scanner settings include the basic items that are co nfigured in [Scanner setting], and the setting items th at are configured in the advanced settings dialog box. [...]

  • Page 51

    50 Use advance d settings dial og box Configure scanner settings oth er than the basic items in the advanced settings dialog box (scanner driver). To open the scanner d river, select [ON] and then click the button.[...]

  • Page 52

    51 For details on the setting items, see the Help of th e driver settings dialog box. Which settings are used d uring scanning differs as follows depending on th e setting of the [Use a dvanced settings dialog bo x] check box. Operation in Conti nuous Scanning Screen When [Enable continu ous scanning] is set to [ON] in the Start screen, the continu[...]

  • Page 53

    52 Control the preview images and can cel or continue scanning with the fo llowing buttons . Setting the Output Method CaptureO nTouch is p rovided wi th variou s output me thods for processing scanned im ages. The output method specification is common to Scan First and Select Scan Job. When Scan First: For Scan First, select an output method in th[...]

  • Page 54

    53 z Email applications such as Windows Mail or Outlook Express (both of which are standard applications prov ided with the operating system) that support MAPI (Messaging Appl ication Programming Interface). z Mail (application that comes standard with the operating system) z Microsoft Entourage 200 4 for Mac Print Prints the scanned images wi th a[...]

  • Page 55

    54 Save in Microsoft SharePoint In an environment in which Microsoft SharePoint has been introduced, you can save the scanned images to a Microsoft SharePoint site. When using this output method, open the advanced settings screen by clicking next to [Detail Settings], a nd configure settings such as the URL of the Microsoft SharePoint site, the acc[...]

  • Page 56

    55 JPEG You can specify the compression rat e of JPEG images. PPTX You can specify whether to add OCR inf ormation to the scanned images. When using CaptureOnTouch Lite, simplified Chinese and traditional Chinese will not display in the [OCR target language]. Environmental Settings To configure the environ mental settings of CaptureOnTo uch, open t[...]

  • Page 57

    56 Display setting for when scanner connected Select the [CaptureOnTouch appears when the scanner is co nnected] checkbox to open the main screen of CaptureOnTouch aut omatically when the scanner is connected to t he co mputer. This setting is only enabled when CaptureOnTouch is running (or resident in the system). Back Up / Restore Use the [Back U[...]

  • Page 58

    57 [Theme] Tab On the [Theme] tab, specify the appearance of the main screen of CaptureOnTouch. Select theme Specify the appearance type for the main screen of CaptureOnTouch with [Select theme]. [Plugin] Tab On the [Plugin] tab, confirm the plugins that have been added to CaptureOnTouch. [Maintenance] Tab On the [Maintenance] tab, output the log f[...]

  • Page 59

    58 Launch method s etting By default, CaptureOnTouch becomes re sident in the system when you start your computer. Clear the [M ake CaptureOnTouc h re sident] check box to not make CaptureOnTouch reside nt in the system. Display setting for when scanner connected Select the [Launch CaptureOnTouch when scanner is connected] checkbox to open the main[...]

  • Page 60

    59 [Plugin] Tab On the [Plugin] tab, confirm the plugins that have been added to CaptureOnTouch. Deletin g plugins Click the [Delete] button to delete a plugin selected in the list.[...]

  • Page 61

    60 Chapter 8 Setting the Scanner Driver When you scan a document in an ISIS compatible or TWAIN compatible application (CaptureOnTouch, etc.), open the scanner driver and configure the scanning condi tions and other settings. This section describes the configur ation and functions of the scanner driver. Configuration and Functions of the Scan ner D[...]

  • Page 62

    61 [Brightness] Tab Adjust the brightness and contrast of scanned images. In addition, you can also click [Gamma] and set the gamma corr ection value for scanned images. [Image processing ] Tab Set the processing method for scanned im ages. [Feeding] Ta b Specify scanner operations related to document feeding. Depending on the ISIS compatible app l[...]

  • Page 63

    62 [Others] Tab Configure settings for sp ecializ ed scanning and image processing. When the scanner driver is opened from C aptureOnTouch, the following settings screen of the scanner driver appears.[...]

  • Page 64

    63 Setting Basic Scanning Conditions This section provides an overview of the basic setting items that are the minimum requireme nts when configuring the scanner settings. Confirming Basic Con ditions for Scanning When you scan a document, make sure you confirm the [Color mode], [Page Size], [Dots per inch], and [Sc anning Side] basic conditions in[...]

  • Page 65

    64 Color mode Select the scanning mode. z [Advanced Text Enhancement II] remo ve or process the background color and background surrounding text to enhance the text fo r easy reading. When [Advanced Text Enhancement II] is selected , you can make the text in scanned images easier to read by adjusting the contrast on the [Brightness] tab. z [Detect [...]

  • Page 66

    65 Color mode Select the scanning mode. z [Advanced Text Enhancement II] removes or processes the background color and background surrounding text to enhance the text for easy reading. z [Detect automatically] detects whether a document is color, grayscale, or black and white bas ed on its content. When this is selected, you can configure detai led[...]

  • Page 67

    66 Chapter 9 Special Scanning This section provides examples of scanning settings for different purposes. For details on setting o ptions, see "Chapter 8 Setting the Scanner Driver" on p.60 Practical Examples To scan unregistered size documents ....................................... 66 When you want to specify the scan area ............ [...]

  • Page 68

    67 Practical Examples When you want to specify the scan area Specify the area of the document to be scanned in the Scan Area dialog box, which is opened from the [Area] button on the [Basic] tab. Select the [Set Scanning Area] check box and then specify the area of the document to be scanned. Also, if you scan the document when [Check the image of [...]

  • Page 69

    68 Practical Examples When you want to delete the images of the blank pag es in two-sided documen ts Set the scanning side setting to [Skip Blank Page] on the [Basic] tab to delete the images of the blank pages in the document. If [Skip Blank Page] is selected, t he [Setting] button is enabled, and you can adjust the level for judging whether pages[...]

  • Page 70

    69 Practical Examples When you want to enhance co ntours in images Adjust the edge emphasis setting on the [Image processing] tab. Click [Image processing] and adjust the edge emphasis settings in the dialog box which appears.[...]

  • Page 71

    70 Practical Examples When you want to make lines or cha racters in the scanned images thicker Drag the slider for [Character Emphasis] on the [Image processing] tab to make the lines and characters that appear in the scanned image thicker. Click [Image processing], and in the di alog box that appears adjust letter and line thickness settings.[...]

  • Page 72

    71 Practical Examples How to produce a picture qu ality scan In the [Image processing] tab, clic k [Apply corrections suitable fo r photographs] checkbox to ON. Click [Image processing], and in the dial og box [Apply corrections suitable for photographs] that appears, select [ON]. z [Picture Mode] is suited to finer outputs than black and white sha[...]

  • Page 73

    72 Practical Examples When you want to enhance text that is difficult to read because of fa ctors such as the background of the scanned document Select [Advanced Text Enhancement II] in the mode setting on the [Basic] tab. The background behind the text is removed or processed so that the text is emphasized for better readability. Advanced Text Enh[...]

  • Page 74

    73 Practical Examples To correct tilted documents and images Place a check in [Automatically straig htens skewed] under the [Basic] tab, and then click [Setting] to display the [Deskew Settings] screen. Select a correction method and click [OK]. Click the [Deskew] check box to ON. You can select either [Straightens with angle of fed documents] or [[...]

  • Page 75

    74 Practical Examples When you want to detec t multip le pages fed at the same time Select the [Double Feed Detection] check box on the [Feeding] tab. You can enable the [Detect by Length]. Select the [Double Feed Detection] check box.[...]

  • Page 76

    75 Practical Examples When you want to match the orientation of images to the tex t when scanning a mixture of pag es with different text orientatio ns Select [Text orientation recognition] in [Document Orientation] on the [Others] tab. The text orientation o n each page is detected, and the scanned image is rotated in 90-degree increments to corre[...]

  • Page 77

    76 Practical Examples How to scan both sides of a car d as an image on o ne sheet of paper If you want to scan the front and back of a car d in a single scan, in the [Feeding] tab, click the [Combine Fro n t & Back Card Images] check box to ON. For directions on how to feed a card into the scanner, r efer to "Loading cards" on p.27. B[...]

  • Page 78

    77 Practical Examples When you want to set the scann er conditions automatic ally Set [Full Automatic Mode] in [User Preference] to scan with scanning conditions that match the document. Set [Full Automatic Mode] in [Favor ite Settings] to scan with scanning conditions that match the document. When [Full Automatic Mode] is select ed, [Color mode], [...]

  • Page 79

    78 Practical Examples When you wan t to save a s canner driver settin g When you finish configur ing a setting, click the [Save] button of [User Preference] to save the setting. The saved setting is registered to the list. You can delete a setting fr om the list with the [Delete] button, and save or load a configuration file with the [Back Up] or [[...]

  • Page 80

    79 Function Restrictions Depending on Mode Setting Some of the setting item s in each of the driver tabs a re disabled as follows de pending on the settin g for [Color Mo de] on the [Basic] ta b. [Brightness] tab O: Available for setting -: Not avail able for setting [Others] Tab O: Available for setting -: Not avail able for setting [Image process[...]

  • Page 81

    80 Scan Panel Scan Panel is software for contro lling scanning operation s such as feeding documents and stopp ing scanning when scanning multiple documents one after the other. Scan Panel runs when [Feeding Option] is set to [Panel-Feeding] in the settings dialog box of the scanner driver. In this case, the Scan Panel appears when you are not scan[...]

  • Page 82

    81 Chapter 10 Regular Maintenance Clean the scanner and perform maintenance on a regular ba sis as described below to maintain peak scanning quality. Cleaning the Scanner ......................................................................... 81 Cleaning the Scanning Glass and the Rollers ................................. 82  When cleaning the[...]

  • Page 83

    82 Cleaning the Scanning Glass and the Rollers If scanned images con tain streaks, or if the scanned docum ents become dirty, the scanning glass or rollers inside the scann er may be dirty. Clean them pe riodically. 1 Open the f eed tray. 2 Open the f eeder cov er. 3 Use compre ssed air to remove dust and paper particles f rom the inside of th e sc[...]

  • Page 84

    83 Chapter 11 Detaching and attaching the separation pad When replacing the separation pad, per form the following steps to detach it from and attach it to the unit. When to replace the separation pad .......................... ....................... 83 Detaching and attach ing the separation pad ................................... 84 When to repl[...]

  • Page 85

    84 Detaching and attaching the separation pad When replacing the s eparation pad, perfor m the following steps to detach it from and attach it to the unit. Detaching the separation pad 1 Open document feed tray and the fe eder cover. 2 Push up the paper pres sure until it makes a click sound. 3 With the paper pr essure in a rais ed positio n, detac[...]

  • Page 86

    85 Chapter 12 Uninsta lling the Software If the scan driver, CaptureOnTouch or CapturePerfect is not operating normally, follow the procedure below to uninstall them. Then, re-install the software from the Setup disc. -> "Software Installation " on p.16 Uninstallation ..................... ..............................................[...]

  • Page 87

    86 Chapter 13 Troubleshooting Clearing a Paper Jam ....................................................................... .. 86 Common Problems and Solutio ns ............................. ....................... 88 Software Troubleshooting ............................................................... .. 90 Useful tips ..........................[...]

  • Page 88

    87 3 Remove the jammed docum ent from th e feed side or eject side. 4 Close the feeder co ver. After you remove the jammed paper, check to see if t he last page was scanned correctly, and then continu e scanning. Carefully pull out the document without using excessive force. If the jammed paper tears, make sure that you remove any remaining pieces.[...]

  • Page 89

    88 Common Problems and Solutions This section provides reco mmended solutions to common problems . If you have a problem that is not solved by the following, contact your lo cal authorized Canon dealer. Q1 The scanner does not turn ON. A1 1 T he scanner remains OFF while the feed tray is clo sed. When you open the feed tray, the scanner turn s ON a[...]

  • Page 90

    89 Q7 If white lines or streaks appear in scann ed images. A7 Clean both sides of the scanner glass, and the rollers. If a sticky substance such as glue or correc tion fluid is found, care fully wipe with just enough pressure to clean the area wh ere the lines appear. For cleaning the scanner, refer to "Cha pter 10 Regular Maintenance". I[...]

  • Page 91

    90 Software Troubleshooting This section describes t roubleshooting prob lems and solutions for operating the supplied so ftware (CaptureOnTouch) . If scanni ng is too slow 1 Close other running programs, if any. 2 Scanning can be slowed down by memo ry shortage cause d by memory-resident application s such as anti-vir us programs. Cl ose such memo[...]

  • Page 92

    91 What rules apply to scanned image file names? z CaptureOnTouch Scanned image file names are constructed according to the settings in the [File name settings] dial og box. This d ialog box appears when you click the button on the [File name] on the Scan First output settings screen, and on the [Output settings] tab on the [Register new job] scree[...]

  • Page 93

    92 How do I use the automatic document color detection function? The scanner driver for this scanner in cludes a function that aut omatically detects the color mode from the contents of a document. The color modes that can be detected automatically by this function depend on the application a nd scanner dr iver settings you are using as follows. Co[...]

  • Page 94

    93 Chapter 14 Appendix Specifications ..................................................................................... 93 Replacement parts .............................................................................. 94 Option ............ ...................................................................................... 94 External Dime[...]

  • Page 95

    94 Replacement parts Separation Pad (Product Code: 8028B0 01) This is the replacement separation pad. For the replacement pr ocedure, Detaching and attaching the separation pad. Option WU10 (product code: 6910B 002 (U.S.A. and Canada only) / 6910B003 (Europe)) If you connect the scanner to the opt ional Wi-Fi Unit WU1 0 you can transmit image data [...]

  • Page 96

    95 External Dimensions  Front View (Unit wit h top open)  Side View (With the document feed tray open)[...]