Canon iP1800 Series manual

Photo Printer Quick S t art Guide series The FINE Cartridges are co mpatible with this product. For informatio n on product specificat ions, please visi t our website at www .usa.cano n.com QT5-0919-V01 XXXXXXXX ©CANON INC.2007 PRINTED IN VIETNAM QT50919V01[...]

Getting Help from Canon Help Us Help Y ou Better Before you cont act Canon, please record the foll owing information. Serial Number (located on the inside of the product): ______________ ___________________________ Model Number (located on the top of the product) : __________________________________________ Setup CD-ROM number (located on the CD-RO[...]

Photo Printer Quick St art Guide series[...]

Canon PIXMA iP1800 series Photo Printer Quick S tart Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. wi th all rights reserved. Under the copyright laws, this manual may not be reproduced in an y form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2007 Canon U.S.A., Inc. Disclaimer Canon U.S.A., I[...]

T able of Content s 1 Before Printing................................................ 2 Turning the Pr inter On and Off ................. ...... 2 Loading Printin g Paper ............... .................... 4 Printing from Your Computer .............. ........ 10 Printing with Wi ndows.................... ............... 10 Printing with Ma cintos[...]

2 Before Printing Before Printing T urning the Printer On and Off T urn on the printer before pr inting.  T urning on the Printer Before turning on the printer , confirm the following. z The FINE Cartridges a re installed properly . z The printer is connected to your computer (or a compatible device). z The printer driver is installed. 1 Press t[...]

3 Before Printing  T urning off the Printe r 1 T o turn off the printer , press the POWER button. When the POWER lamp stops flashing, the printer is turned off. Import ant About the Power Pl ug When removing t he power plug after tu ring off the printer , be sure to confir m that the POWER la m p is n o t lit. If the p ower plug is removed from [...]

4 Before Printing Loading Printing Paper This section describes how to load printing paper in the Auto Sheet Feeder.  Using S pecialty Media Canon recommends that you use Canon genuine media to ensure optimal print qua lity . z Photo Quality Media z Glossy Photo Paper z Matte Photo Paper z Photo Paper Plus Double Sided z Photo Paper Plus Glossy [...]

5 Before Printing  Paper Handling z Recommended Paper and Requirements Paper with a Model Number is Canon specialty media. Y ou may not be able to purchase some Canon genuine papers depending on your co untry . *1 Paper is not sold in the US by Model Number . Purchase paper by name. *2 SG-201 only Media T ype Model *1 Paper Support Load Lim it P[...]

6 Before Printing *3 When loading paper in stacks, the print side ma y be marked as it is fed in or sheets may be stuck to one another causing them not to be f ed proper ly . In this case, load one sheet at a time. *4 Y ou can specify the print setting easily by using the Easy-Photo Print provided with the Setup CD-ROM . *5 This paper cannot be use[...]

7 Before Printing  Loading Paper Import ant z When performi ng duplex print ing, pay great at tention to the dust and stain on the ar ea (desk, etc.) where the printed pa per is ejected. Pri nting with dust an d stain remainin g on this area can have a bad effect on the printi ng result an d printer. z If you cu t plain paper to 4" x 6"[...]

8 Before Printing 1 Flatten the four corners of the paper before loading it. 2 Prepare to load paper . (1) Open the Paper Support. (2) Adjust the position of the Paper Thickness Lever . Set it to the right when printing on envelopes or T -shirt transfers, and left when printing on any other type of paper . See “Paper Handling” on page 5. 3 Load[...]

9 Before Printing  Loading Envelopes Use either European DL or US Comm. Env . #10-sized envelope. 1 Load the envelopes against the righ t side of the Auto Sheet Feeder . Load with the address side facing UP and the re ar flaps DOWN on the left. Up to 10 envelopes can be loaded at once. 2 Pinch the Paper Guide and slide it ag ainst the left side [...]

10 Printing from Your Computer Printing from Y our Computer This section describes the proc edure for basic pr inting. When prin ting photograph s, you can also use Easy-PhotoPrint to easily specify print settings. Easy-P hotoPrint is provided on the Setup CD- ROM . For details on using Easy-PhotoPrint, refer to the Photo Application Guide on-scree[...]

11 Printing from Your Computer 5 Print the document. (1) Click Print (or OK ). Printing begins. Do not open the Front Cover while printing. Note z T o confirm the pape r size, click th e Page Set up tab. If the setti ng does not matc h the document’ s paper s ize you set in th e application so ftware, you ne ed to set the p aper size to th e same[...]

12 Printing from Your Computer Printing with Macintosh 1 T urn on the printer and load the paper in the printer . See “Loading Printing Paper” on page 4. 2 Create a document or open a fi le to print using an appropriate app lication software. 3 Select Paper Size . (1) Select Page Setup on the application software’ s File menu. The Page Setup [...]

13 Printing from Your Computer 5 Print the document. (1) Click Print . Printing begins. Do not open the Front Cover while pr inting. Note Click the pr inter icon in the Do ck to display the list of print jobs in progress. If you are using Mac OS X v .10.2.8, click th e printer icon i n the Dock to st art up the Print C enter and double-c lick the n[...]

14 Routine Maintenance Routine Maintenance When Printing Becomes Fain t or Colors Are Incorrect When printing becomes faint or colors are incorre ct, the print head nozzles on FINE Cartridges are probably clogged. Print the nozzle check pattern to confirm the co ndition of the nozzles and then perform Print Head Cleaning. If print results are not s[...]

15 Routine Main tenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. 1 Make sure that the printer is on, lo ad a shee t of A4 or Letter-sized plai n paper in the Auto Sheet Feeder. Set the Paper Thickness Lever to the left. For det ails on the Paper Thickn[...]

16 Routine Maintenance 3 Print the nozzle check pattern. (1) Select T est Print in the pop-up menu. (2) Click Nozzle Check . (3) Confirm the displayed message and click Print Check Pattern . The nozzle check pattern is printed. Do not open the Front Cover while printing. 4 Examine the pattern and take the appropriate action. See “Examining the No[...]

17 Routine Main tenance Examining the Nozzle Check Pattern Examine the nozzle check pattern output by the printer , and clean the Print He ad if necessary . 1 Confirm the printed nozzle ch eck pattern. (1) If lines of this pattern are missing, the print head nozzle needs cleaning. Example: When lines are missing (Black ink) (2) If these patterns ha[...]

18 Routine Maintenance 2 When cleaning is necessary , click Clea ning on the Pattern Check dialog box. T o proceed to cleaning of the Pr int Head, go to step 3-(3) of the Windows or Macintosh Print Head Cleaning procedure , depending on your platform. See “Print Head Cleaning” on page 19. If no lines of the group (1) pattern are missing and the[...]

19 Routine Main tenance Print Head Cleaning Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzle s and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in t he ink absor ber . Cleaning the Print Head consumes ink, so p[...]

20 Routine Maintenance 2 Open the Canon IJ Printer Utility dialog box. Refer to “Opening the Canon IJ Pr inter Utility (Macintosh)” in the User ’s Guide on-screen manual. 3 St a r t Print He ad Cleaning . (1) Make sure that Cleaning is selected in the pop-up menu. (2) Click Cleaning . (3) Confirm the displayed message and click OK . Print Hea[...]

21 Routine Main tenance Print Head Deep Cleaning If print quality does not impr ove by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cl eaning the Print Head causes used ink to be absorbed in the ink absorber . Print Head Deep Cleaning consum es more ink than standard Print Head Cleaning, so[...]

22 Routine Maintenance 3 S tart Print Head Deep Cl eaning. (1) Make sure that Cleaning is selected in the pop-up menu. (2) Click Deep Cleaning . (3) Confirm the displayed message and click OK . Print Head Deep Cleaning starts when the POWER lamp starts flashing green. Do not perform any other op erations until Print Head Deep Cleaning finishes. Thi[...]

23 Routine Main tenance Aligning the Print Head If ruled lines are printed misaligned or print result s are otherwise unsatisfactory , adjust the print head position. 1 Make sure that the printer is on, and then load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder . Set the Paper Thickness Lever to the left. For det ails on the P[...]

24 Routine Maintenance 6 Look at the printout. From the patterns , select the most even, least irregular patterns for each column and enter their numb ers. Click OK . (A) Less noticeable vertical white streaks (B) More noticeable vertical white str eaks (C) Less noticeable hori zontal white streaks (D) More noticeable horizontal white streaks 7 Whe[...]

25 Routine Main tenance 4 Click Print Head A lignment . 5 Confirm the displayed message an d click OK . The print head alignment pattern is printed. 6 Look at the printout. From the patterns , select the most even, least irregular patterns for each column and enter their numb ers. Click Send . (A) Less noticeable vertical white streaks (B) More not[...]

26 Routine Maintenance Replacing a FINE Cartridge If there is no improvement with the quality of pr inting following such maintenance as Print Head Cleaning, a FINE Cartridge is probably empty . W hen ink runs out, replace the FINE Cartridge. The printer will not print properly if the wrong type of FINE Cartridge is used, or if it is installed in t[...]

27 Routine Main tenance Open the Canon IJ Printer Utility to check the ink level information. (1) Open the Canon IJ Printer Utility . Refer to “Opening the Canon IJ Printer Utility ( Macintosh)” in the User ’s Guide on-screen manual. The Canon IJ Printer Utility is displayed. (2) Select Ink Level Information in the pop-up menu. The following [...]

28 Routine Maintenance z The resulting print quality may not be satisfacto ry , if printing is continued under this condition. *1 FINE Cartridge with low ink If the ALARM lamp flash es orange four times z Ink has run out. Replace the ink cartridge and close the co ver . z Click Cancel Printing to cancel printing. Replace the ink cartridge with a ne[...]

29 Routine Main tenance z Canon recommends to use ne w genuine Canon cartridges in order to obtain optimum qualities. z Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition. *1 FINE Cartridge that may have run out of ink If the ALARM lamp flash es orange four [...]

30 Routine Maintenance z The function for detecting the rema ining ink level will be disable d. Replace the empty ink cartridge immediately afte r the printing. T he resulting print quality is not satisfactory , if printing is continued under the ink out condition. If the ALARM lamp flash es orange sixteen times z Ink may have run out. z Click Dele[...]

31 Routine Main tenance Note Setting of FINE Cartr idges If a FINE Cartridge runs out of ink, you can print with e ither Color or Black FINE Ca rtridge only for a while. Howeve r the same prin ting qualit y cannot be exp ected comparing to printing wi th both cartridge s. Y ou should perform the foll owing setti ngs without remo ving the empty cart[...]

32 Routine Maintenance  Replacing FINE Ca rtridges When FINE Cartridges run out of ink, re place them using the followin g steps. Import ant Handling FINE Cartridges z Once the pro tective tape is re moved, do not touch the el ectrical contacts or Pri nt Head Nozzl es on a FINE C artridge. The p rinter may not prin t out properly if you touch it[...]

33 Routine Main tenance 1 Make sure that the printer is on, and then open the Fro nt Cover . The FINE Cartridge Holder moves to the left. 2 Remove the empty FINE Cartridge. (1) Push down the FINE Cartridge. (2) Remove the FINE Cartridge. Caution z Do not hold th e FINE Cartridge Ho lder to stop o r move it. z Do not tou ch the metallic parts in sid[...]

34 Routine Maintenance 3 Prepare the replacement cartridge. (1) Unpack a new FINE Cartridge and remove the orange protective tape (A) gently . 4 Install the FINE Cartridge. (1) Insert a new FINE Cartridge all the way into the appropriate slot. The Black FINE Cartridge should be installed into the left slot ( ) and the Color FINE Cartridge should be[...]

35 Routine Main tenance 5 Close the Front Cove r . Note z If the ALARM lamp still fla shes orange af ter the Front C over is closed , see “ALARM L amp Flashes Oran ge” on page 50. z When you start print ing after replaci ng the FINE Cartri dge, Print Head Cleaning is per formed automatica lly . Do not perform any other operati ons until Print H[...]

36 Routine Maintenance Keeping the Best Printing Result s T o avoid drying of the Print Head and cl ogging of the no zzles, note the following.  When Y ou T urn Off the Prin ter Follow the procedure below to turn o ff the printer . (1) Press the POWER button to turn off the printer . (2) Confirm that the POWER lamp has gone out. This takes a few[...]

37 Routine Main tenance Cleaning Y our Printer  Cleaning the Paper Feed Rollers (Roller Cleaning) Clean the paper feed rollers if paper is not fed properly . Cleaning the Paper Feed Roller of the Auto Sheet Feeder consumes it, so perform this only when necessary . 1 Make sure that the printer is turned on, and then remove any paper from the Auto[...]

38 Routine Maintenance 6 When the message appears, load three or more sheets of A4 or Letter-sized plain paper in the Auto Sheet Feeder . Set the Paper Thickness Lever to the left. For det ails on the Paper Thickness L ever , refer to “Front View” in “Main Components” of the User’s Guide on-screen manual. 7 Confirm the message, and th en [...]

39 Routine Main tenance 4 Open the printe r properties dialog box. Refer to “Opening the Pr inter Properties Dialog Bo x Directly from the S tart Menu” in “Opening the Printer Properties Dialog Box (Windows)” of the User ’s Guide on-screen manual. 5 Click the Maintenance tab, and then Bottom Plate Cleaning . 6 When the confirmation me ssa[...]

40 Routine Maintenance 7 When the confirmation me ssage is displayed, click Execute . The paper cleans the inside of the printer as it feeds through the printer . If the ejected paper is smudged, perform the Bottom Plate C leaning again. If the problem is not resolved after perf orming the Bottom Plate Cleaning twice, the protrusions inside the pri[...]

41 Troubleshooting T roubleshooting This section describes troubleshooting tips for problems you may encounter when using the printer. z “Cannot Install the Printer Driver” on page 42 z “The USB Connection Does Not Work Properly” on page 43 z “The Printer Is Not Recognized Proper ly” on page 43 z “The Printer Is Not Recognized Properl[...]

42 Troubleshooting Cannot Inst all the Printer Driver Cause Action Unable to proceed beyond the Printer Connection screen. If you were unable to proceed beyond the Printer Connection screen, f ollow the procedure below to reinstall the printer driver. (1) Click Cancel on the Printer Connection screen. (2) Click St ar t Ov er on the Inst allation Fa[...]

43 Troubleshooting The USB Connection Does Not W ork Properly  The Printer Is Not Recognized Properly  The Printer Is Not Recognized Properly The Setup CD-ROM is defective. Click Start > My Computer , and confirm that CD-ROM icon is visible. In non-XP Windows, double-click the My Computer icon on the desktop and confirm that the CD-ROM ico[...]

44 Troubleshooting Print Result s Not Satisfactory  Cannot Print to End of Job  Part of the Page Is Not Printed  Ink Does Not Come Out/Printing Do es Not St art/Printing Is Blurred/ Colors Are Wrong /Straight Lines Are Misalign ed Cause Action Size of the print data is extremely large (Windows XP/Windows 2000 only). In Windows XP and Windo[...]

45 Troubleshooting  Printed Paper Curls or Has Ink Blot s Print Head nozzles are clogged. Print the nozzle check pattern to check for uneven ink output. z If the nozzle check pattern does not print out properly Clean the Print Head and then print the nozzle check pattern to check that ink is ejecting properly . z If the problem is not resolved a[...]

46 Troubleshooting  Printed Surface Is Scratched/Paper Is Smudge d Cause Action Paper Feed Roller is dirty . Y ou may need to clean the Pape r Feed Rollers of the Auto Sheet Feeder. Cleaning the Paper Feed Roller of the Auto Sheet Feeder consumes it, so perform this procedure only when necessary . For details on cleaning the Paper Feed Roller , [...]

47 Troubleshooting Printing Does Not St art Inappropriate Paper Thickness Lever setting. Adjust the position of the Paper Thickness Lever according to the type of paper you are printing on. See “Paper Handling” on page 5. Depending on the printing content, the printing surface may become scratched even for the types of paper to set the lever to[...]

48 Troubleshooting Paper Does Not Feed Properly Cause Action Printing on inappropriate type of paper . Check to see if the paper you are printing on is not too thick or curled. See “Media T ypes Y o u Cannot Use” on page 6. Paper Feed Roller is dirty . Y ou may need to clean the Pape r Feed Rollers of the Auto Sheet Feeder. Cleaning the Paper F[...]

49 Troubleshooting Paper Jams Cause Action Paper jammed in the Paper Output Slot and the Auto Sheet Feeder. Remove the paper following the procedure below. (1) Slowly pull the paper out, either from the Auto Sheet Feeder or from the Paper Output Slot, whichever is ea sier . z If the paper tears and a piece remains inside the printer, turn the print[...]

50 Troubleshooting ALARM Lamp Flashes Orange  ALARM Lamp Flashes Orange When a printer error occurs, the A LARM lamp flashes orange as shown below . The number of flashes indicates the type of error that has oc curred. Count the flashes and take the appropriate action to correct the error . Cause Action T wo flashes: Printer is out of paper . / [...]

51 Troubleshooting  POWER Lamp Flashes Green and ALARM La mp Flashes Orange Alternately Disconnect the printer cable from the printer, turn the printer of f, and then unplug the printer from the power supply . Plug the print er back in and turn the printer back on after leaving it for a while. If the problem is not resolved, cont act your Canon [...]

52 Troubleshooting  Error No.: 300 Is Displayed  Error No.: 1700/1710 Is Displayed Cause Action The printer is not ready . Make sure that the printer is turned on, and that it is connected secu rely to the computer . If the POWER lamp is off, turn the printer on. While the POWER lamp is flashing green, the printer is initializing. Wait until [...]

53 Appendix Appendix Reading the On-screen Manuals Along with this Quick S tart Guide , on-screen manuals are also suppl ied with your printer. For detailed instructions on installing the on-screen manuals, refer to your setup sheet. Y ou can view the on-screen manuals in the following way: T o view the on-scr een manual, double-click the iP1800 se[...]

54 Appendix S pecifications General S pecifications Printing resolution (dpi) 4800 (horizont al)* x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Print width 8.0 inches / 203.2 mm max. (for Borderless Printing: 8.5 inches / 216 mm) Acoustic noise level Approx. 43.0 dB (A)* * When printing in the highest print [...]

55 Appendix *1 Conform to the operating system’s requirement when it is higher than this. For updated compatibility , visit our web site. *2 Operation can only be guaranteed on a PC with built-in USB or USB 2.0 Hi-S peed port and pre- installed Windows Vista, XP , or 2000. *3 Including compatible processors. *4 For bundled software installation. [...]

56 Safety Precautions Safety Precautions Please read the safety warnings and cautions prov ided in this manual to ensure that you use the printer safely . Do not attempt to use the printer in any way not described in this manual. Wa r n i n g Y ou may caus e an electric sh ock, fire, or damage the print er if you ign ore any of thes e safety preca [...]

57 Safety Precautions Maintaining the printer Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the printer . The printer contains high-voltage components. Never attempt any maintenance procedure not described in this guide. Working around the printer Do not use highly flammable sprays near the printer.[...]

58 Safety Precautions Working around the printer Never put your hands or fingers in the printer while it is printing. When moving the printer , carry the printer at both ends. Do not hold the Paper Output Slot. Do not place any object on the printer. Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcoho[...]

59 Safety Precautions Users in the U.S.A.  Regulatory Information FCC Notice (U.S.A. Only) For 120V , 60Hz model Model Number: K10299 This device complies with Part 15 of the FCC Ru les. Operation is subjec t to the following two conditions: (1) This device may not cause harmful in terference, and (2) this device must accept any interference rec[...]

60 Safety Precautions This limited warranty shall only apply if the Pr oduct is used in conjun ction with compatible computers, peripheral equipment and software. Ca non USA shall have no re sponsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty (“Separate W arranty”). Repairs of such C[...]

61 Safety Precautions ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT , AND ST A TES YOUR EXCLUSIVE REMEDY . Canon USA offers a range of customer technical support* options: z Interactive troubleshooting, e-mail technical s upport, the latest driver downloads and a nswers to frequently asked questions ( www.canon[...]

62 Safety Precautions ** InstantExchange warranty service is su bject to th e availability of refurbished or new replacement units. Canon U.S.A., Inc. One Canon Pla za Lake Success, NY 1 1042 USA ©2007 Canon U.S.A., Inc. Canon is a register ed trademark of Canon Inc. in the United St ates and may also be a registered trademark in other countries.[...]

63 Index Index A Appendix 53 B Before P rinting 2 C Cleaning Y our Print er inside 38 roller 37 L Loading Prin ting Paper envelopes 9 paper 7 recommended pa per and requirements 5 M Media cannot us e 6 specialty 4 Media Type 5 N Nozzle Check Pattern examining 17 printing 15 P Print Head aligning th e Print Head 23 cleaning 19 deep cl eaning 21 Prin[...]

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Getting Help from Canon Help Us Help Y ou Better Before you cont act Canon, please record the foll owing information. Serial Number (located on the inside of the product): ______________ ___________________________ Model Number (located on the top of the product) : __________________________________________ Setup CD-ROM number (located on the CD-RO[...]

Photo Printer Quick S t art Guide series The FINE Cartridges are co mpatible with this product. For informatio n on product specificat ions, please visi t our website at www .usa.cano n.com QT5-0919-V01 XXXXXXXX ©CANON INC.2007 PRINTED IN VIETNAM QT50919V01[...]