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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Canon MF5550, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
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Unfortunately, only a few customers devote their time to read an instruction of Canon MF5550. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Canon MF5550 should contain:
- informations concerning technical data of Canon MF5550
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Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Canon MF5550 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Canon MF5550, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Canon service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Canon MF5550.
Why one should read the manuals?
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A. 17, quai du President Paul Doumer 9[...]
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[...]
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imageCLASS MF5550 Facsimile Guide[...]
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Manuals for the Machine The manuals f or this machine are divided as f ollows. Please ref er to them for detailed inf or mation. Depending on the system configuration and product purchased, some manuals ma y not be needed. The guides with this symbol are printed manuals. CD-ROM The guide with this symbol is a PDF manual included on the accompanyin[...]
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How This Manual Is Organized Introduction Registering Information in Your Machine Speed Dialing Sending Faxes Receiving Faxes Reports and Lists Troubleshooting Machine Settings Appendix Includes the specifications of the machine and the inde x. Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Considerable e[...]
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iv Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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v Chapter 3 Speed Dialing Speed Dialing Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Registering One-T ouch Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Changing or Deleting an Entr y. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3[...]
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vi Chapter 5 Receiving Fax es Setting the Receive Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Receiving F ax es A utomatically: F AX ONL Y MODE . . . . . . . . . . . . . . . . . . . . 5-2 Receiving F ax es Manually: MANUAL MODE . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Receiving When an Ans[...]
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vii Chapter 9 Appendix Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 F acsimile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 T elephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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viii Preface Thank you f or purchasing the Canon imageCLASS MF5550. Please read this manual thoroughly bef ore operating the machine in order to f amiliarize yourself with its capabilities , and to make the most of its man y functions. After reading this manual, store it in a saf e place f or future reference . How to Use This Manual Symbols Used i[...]
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ix Legal Notices Users in the U.S.A. Pre-installation Requirements for Canon Facsimile Equipment A. Location Supply a suitable tab le, cabinet, or desk. F or the machine's dimensions and weight, see Chapter 11, "Appendix," in the Basic Guide . B. Or der Information 1. Only a single line, touch-tone or rotary telephone set is to be us[...]
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x Connection of the Equipment This equipment complies with P ar t 68 of the FCC rules and the requirements adopted by the A CT A. On the rear panel of this equipment is a label that contains, among other inf or mation, a product identifier in the f ormat US:AAAEQ##TXXXX. If requested, this number must be pro vided to the telephone company . The RE[...]
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xi NO TE This equipment has been tested and f ound to comply with the limits for a class B digital de vice, pursuant to P ar t 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interf erence in a residential installation. This equipment generates , uses and can radiate r adio frequency energy and, if no[...]
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xii Users in Canada Pre-installation Requirements for Canon Facsimile Equipment A. Location Supply a suitable tab le, cabinet, or desk. F or the machine's dimensions and weight, see Chapter 11, "Appendix," in the Basic Guide . B. Or der Information 1. Provide only a single-line to touch-tone or rotary telephone set ter minated with a[...]
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xiii Notice This equipment meets the applicable Industry Canada T erminal Equipment T echnical Specifications. This is confir med by the registr ation number . The abbre viation, IC , bef ore the registration number signifies that registration w as perf or med based on a Declaration of Conf or mity indicating that Industr y Canada technical spec[...]
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xiv The Ringer Equiv alence Number (REN) for this terminal equipment is 0.3. The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interf ace. The termination on an interface ma y consist of any combination of de vices subject only to the requirement that the sum[...]
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xv Copyright Cop yright 2003 by Canon Inc. All rights reser ved. No par t of this publication ma y be reproduced or transmitted in any f orm or by any means, electronic or mechanical, including photocop ying and recording, or by any inf or mation storage or retrie v al system without the prior wr itten permission of Canon Inc. Disclaimers The inf o[...]
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xvi[...]
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CHAPTER Customer Support 1-1 1 Introduction This chapter describes the operation panel and the standby displa y used f or the fax function of the machine. Customer Support The machine is designed with the latest technology to provide troub le-free operation. If you encounter a prob lem with the machine's operation, try to solve it b y using th[...]
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Operation Panel 1-2 Introduction 1 Operation Panel This section describes ke ys used when sending and receiving fax es, and setting the Menu. F or ke ys not described here, see Chapter 1, "Introduction," in the Basic Guide . a a a a One-T ouch Speed Dialing keys Dial fax/telephone n umbers registered under one-touch speed dialing ke ys. b[...]
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Operation Panel 1-3 Introduction 1 j j j j Energy Sa ver key Sets or cancels the energy sav er mode manually . The ke y lights green when the energy sav er mode is set, and goes off when the mode is canceled. k k k k Redial key Redials the previous n umber dialed manually with the numeric ke ys. l l l l Coded Dial key Press [Coded Dial], follo wed [...]
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Standby Display 1-4 Introduction 1 Standby Display The standby displa y differs depending on which mode is selected. The standby displa y in the F ax mode is as follo ws: ■ Fax Mode NO TE F or the standby displa y in the Copy mode and the Scan mode , see Chapter 1, "Introduction," in the Basic Guide . Receive mode Image quality Date &am[...]
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CHAPTER Guidelines for Entering Numbers, Letters, and Symbols 2-1 2 Registering Information in Y our Machine This chapter e xplains how to register the inf ormation necessar y for sending and receiving fa xes . Guidelines for Entering Numbers, Letters, and Symbols F ollow this procedure when y ou come to a step that requires you to enter a name or [...]
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Guidelines for Entering Numbers, Letters, and Symbols 2-2 Registering Information in Y our Machine 2 2 Use the numeric ke ys to enter the character . Press the key r epeatedly until the character you want appears. ● To enter two character s that are under the same key: ❑ Press the numeric ke y ➞ [] ➞ press the same numeric ke y again. For e[...]
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Registering Sender Information 2-3 Registering Information in Y our Machine 2 Registering Sender Information In the United States, FCC rules gov erning the use of facsimile equipment state that y our f ax/telephone number , personal name or company name , and date and time of transmission must be printed on e v er y f acsimile transmission. The mac[...]
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Registering Sender Information 2-4 Registering Information in Y our Machine 2 Entering the Date and T ime NO TE Y ou can print the USER D A T A LIST to check the current setting. (See "Printing the USER DA TA LIST ," on p . 6-8.) F ollow this procedure to enter the date and time: 1 Press [Menu]. 2 Press [ ] or [ ] to select <COMMON SET[...]
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Registering Sender Information 2-5 Registering Information in Y our Machine 2 2 Press [ ] or [ ] to select <F AX SETTINGS> ➞ press [Set]. 3 Press [ ] or [ ] to select <USER SETTINGS> ➞ press [Set]. 4 Press [ ] or [ ] to select <USER TEL NUMBER> ➞ press [Set]. 5 Use the numeric ke ys to enter your fax/telephone n umber (max. [...]
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Setting the Telephone Line Type 2-6 Registering Information in Y our Machine 2 Setting the T elephone Line T ype Bef ore using the machine, mak e sure you ha v e set the correct telephone line type f or your telephone line . If you are unsure of y our telephone line type, contact y our telephone company . NO TE Y ou can print the USER D A T A LIST [...]
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CHAPTER Speed Dialing Methods 3-1 3 Speed Dialing This chapter e xplains how to simplify the dialing process by assigning the recipient names and their f ax/telephone numbers to only one or two k eys. Y ou can also print out the list of recipients registered f or speed dialing. Speed Dialing Methods Speed dialing allows y ou to dial f ax/telephone [...]
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Registering One-Touch Speed Dialing 3-2 Speed Dialing 3 Registering One-T ouch Speed Dialing Bef ore you can use one-touch speed dialing (see "One-T ouch Speed Dialing," on p. 4-8), you need to register the recipients' f ax/telephone numbers. Y ou can register up to 12 one-touch speed dialing ke ys, which can include g roup dialing n[...]
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Registering One-Touch Speed Dialing 3-3 Speed Dialing 3 5 Use the numeric ke ys to enter a name for the one-touc h speed dialing key (max. 16 characters, including spaces) ➞ press [Set]. For details on how to enter or delete characters, see "Guidelines for Entering Numbers, Letters, and Symbols," on p. 2-1. To continue registering one-t[...]
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Registering Coded Speed Dialing 3-4 Speed Dialing 3 Registering Coded Speed Dialing Bef ore you can use coded speed dialing (see "Coded Speed Dialing," on p . 4-8), you need to register the recipients' f ax/telephone numbers. Y ou can register up to 100 f ax/telephone numbers. NO TE When the machine starts receiving a fax or redialin[...]
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Registering Coded Speed Dialing 3-5 Speed Dialing 3 6 Use the numeric ke ys to enter a name for the coded speed dialing code (max. 16 character s, including spaces) ➞ press [Set]. For details on how to enter or delete characters, see "Guidelines for Entering Numbers, Letters, and Symbols," on p. 2-1. To continue r egistering coded speed[...]
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Registering Group Dialing 3-6 Speed Dialing 3 Registering Group Dialing Bef ore you can use group dialing (see "Group Dialing," on p . 4-9), you need to register the recipients' f ax/telephone numbers. Y ou can register up to 12 groups , which can include one-touch speed dialing ke ys and/or coded speed dialing codes. NO TE • When [...]
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Registering Group Dialing 3-7 Speed Dialing 3 5 Select the one-touch and/or coded speed dialing number s y ou want to register in the group. ● To select a one-touch speed dialing entry: ❑ Press the one-touch speed dialing ke y(s) ➞ press [Set] twice. ● To select a coded speed dialing entry: ❑ Press [Coded Dial] ➞ use the numeric ke ys t[...]
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Registering Group Dialing 3-8 Speed Dialing 3 Changing or Deleting an Entr y ■ Deleting a Fax/T elephone Number fr om the Group F ollow step 1 to 4 of "Registering Group Dialing" (see p. 3-6). In step 5, press [ ] or [ ] to displa y the number you w ant to delete ➞ press [Clear]. ■ Adding a F ax/T elephone Number to the Group F ollo[...]
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Printing Speed Dialing Lists 3-9 Speed Dialing 3 Printing Speed Dialing Lists Y ou can pr int lists of the recipients registered f or speed dialing. Y ou ma y want to keep these lists near the machine to ref er to them when dialing. F ollow this procedure to print speed dialing lists: 1 Press [Menu]. 2 Press [ ] or [ ] to select <REPORTS/LISTS&g[...]
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Printing Speed Dialing Lists 3-10 Speed Dialing 3 Samples of the lists are shown belo w . ■ 1-T OUCH LIST ■ CODED DIAL LIST ■ GROUP DIAL LIST ************************ *** 1-TOUCH LIST *** ************************ 12/03/2003 10:32 FAX 1234567 CANON 001 NO. RECIPIENT ADDRESS DESTINATION ID [ 01] 732 2233 ADAM BOOKS,CPA [ 02] 761 1298 JOHN BARRI[...]
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CHAPTER Sending Methods 4-1 4 Sending Faxes This chapter describes the different w ays to send f axes. It also e xplains how to adjust scan settings to improv e the image quality . Sending Methods There are two methods of sending f ax es from the machine: - Memor y Sending - Manual Sending NO TE • Y ou can also f ax the documents from y our compu[...]
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Sending Methods 4-2 Sending F axes 4 F ollow this procedure f or memory sending: 1 Place the document on the platen glass or load it in the ADF ➞ press [F AX]. For details on the types of documents you can fax, their requir ements, and how to place or load documents, see Chapter 3, "Document Handling," in the Basic Guide . NO TE If send[...]
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Sending Methods 4-3 Sending F axes 4 Manual Sending Use manual sending when y ou want to talk to the recipient bef ore sending a document, or if the recipient does not hav e a fax machine that can receiv e automatically . NO TE • Y ou will need to connect a telephone to the machine if y ou want to talk to the recipient bef ore sending a document.[...]
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Sending Methods 4-4 Sending F axes 4 6 T alk thr ough the handset to the recipient. If you hear a high-pitched signal instead of the recipient's voice, go to step 8. 7 Ask the recipient to set his fax machine to receive faxes. 8 When y ou hear a high-pitched signal, press [Star t] ➞ hang up the handset. NO TE To cancel manual sending, press [...]
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Improving Faxed Images 4-5 Sending F axes 4 Improving Faxed Images There are se ver al settings that allow y ou to improv e the quality of f ax ed documents. Adjusting the Image Quality (Fax Resolution) Y ou can adjust the image quality (fax resolution) of the document y ou send. The higher the image quality , the better the output quality at the o[...]
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Improving Faxed Images 4-6 Sending F axes 4 Adjusting the Exposure (Scan Density) Density is the degree of diff erences between light and dark areas of an image. The <D ARK> setting will make an image dark er , whereas the <LIGHT> setting will make it lighter . F ollow the procedure of "Sending Methods" (see p . 4-1), and adju[...]
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Dialing Methods 4-7 Sending F axes 4 Dialing Methods There are se ver al wa ys of dialing the f ax/telephone number of the par ty to which you w ant to send a f ax. They are as f ollows: ■ When the Fax/T elephone Number Is Not Registered in the Machine • Regular Dialing • Redialing ■ When the Fax/T elephone Number Is Registered in the Machi[...]
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Dialing Methods 4-8 Sending F axes 4 NO TE If you enter a wrong n umber , press [ ] to delete the last digit. Or press [Clear] to delete all the digits you entered. One-T ouch Speed Dialing Dial a f ax/telephone number by pressing the one-touch speed dialing k e y (01 to 12) to which the number is assigned. The number registered under that one-touc[...]
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Dialing Methods 4-9 Sending F axes 4 The number registered under that coded speed dialing code is displa yed. <NO T REGISTERED> appears if no f ax/telephone number is assigned to the coded speed dialing code you entered. NO TE If you enter a wrong code , press [Stop/Reset]. Group Dialing Dial a group of f ax/telephone numbers b y pressing the[...]
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Redialing a Busy Number 4-10 Sending F axes 4 Redialing a Busy Number There are two methods of redialing: - Manual Redialing -A utomatic Redialing Manual Redialing Press [Redial] to redial the last number entered with the numeric k eys . NO TE To cancel manual redialing, press [Stop/Reset]. Automatic Redialing When using memor y sending to send a d[...]
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Redialing a Busy Number 4-11 Sending F axes 4 2 Press [ ] or [ ] to select <F AX SETTINGS> ➞ press [Set]. 3 Press [ ] or [ ] to select <TX SETTINGS> ➞ press [Set]. 4 Press [ ] or [ ] to select <A UT O REDIAL> ➞ press [Set]. 5 Press [ ] or [ ] to select <ON> to enable automatic redialing or <OFF> to disable it. ?[...]
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Sending the Same Document to Several Recipients (Sequential Broadcasting) 4-12 Sending F axes 4 Sending the Same Document to Several Recipients (Sequential Broadcasting) The machine allows y ou to send the same document to a maximum of 32 recipients in one operation. Y ou can dial the recipients' f ax/telephone numbers using an y of the f ollo[...]
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Sending the Same Document to Several Recipients (Sequential Broadcasting) 4-13 Sending F axes 4 2 Adjust any necessary settings f or y our document. • Press [Image Quality] to select the fax r esolution. (See "Adjusting the Image Quality (Fax Resolution)," on p. 4-5.) • Press [Exposur e] to select the scan density . (See "Adjusti[...]
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Dialing an Overseas Number (With Pauses) 4-14 Sending F axes 4 Dialing an Overseas Number (With Pauses) When you dial or register an o v erseas number , you ma y need to inser t a pause within the number . 1 Place the document on the platen glass or load it in the ADF ➞ press [F AX]. For details on the types of documents you can fax, their requir[...]
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Dialing an Overseas Number (With Pauses) 4-15 Sending F axes 4 5 Use the numeric ke ys to dial the country code , the area code, and the fax/telephone number of the other party . NO TE • If you enter a wrong n umber , press [Stop/Reset] ➞ star t again from step 3. • If you mak e a mistak e, press [ ] to delete the last digit. Or press [Clear][...]
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Dialing an Overseas Number (With Pauses) 4-16 Sending F axes 4[...]
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CHAPTER Setting the Receive Mode 5-1 5 Receiving Faxes This chapter describes the different w ays to receiv e f ax es. It also explains ho w to set the receive mode and to cancel the documents the machine is receiving. Setting the Receive Mode F ollow this procedure to set the receiv e mode: 1 Press [F AX] ➞ [Receive Mode]. 2 Press [ ] or [ ] to [...]
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Setting the Receive Mode 5-2 Receiving F axes 5 NO TE • If you set <3. MAN/A UT O SWITCH> to <ON> in <F AX SETTINGS> of the Men u, the machine will receiv e f axes automatically e ven when the receiv e mode is set to <MANU AL MODE>. (See <3. MAN/A UT O SWITCH> of "Menu Descriptions," on p . 8-6.) • When y[...]
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Setting the Receive Mode 5-3 Receiving F axes 5 Receiving Faxes Manually: MANUAL MODE If you w ant to select <MANU AL MODE>, chec k the follo wing: ■ Select This Mode If: • you only ha ve one telephone line f or both fax and telephone use. • you receiv e mainly v oice calls and sometimes fax es. ■ Y ou Will Need to: • set <MANU A[...]
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Setting the Receive Mode 5-4 Receiving F axes 5 ■ When Y ou Receive a V oice Call The ans wering machine will record any voice messages . Adjusting the Answering Machine Adjust your ans wering machine as follows: • Set the ans wering machine to answ er on the first or second ring. • The entire message should be no longer than 15 seconds. •[...]
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Setting the Receive Mode 5-5 Receiving F axes 5 Setting the Ring Pattern Y our telephone company will assign a distinctiv e ring patter n to each number when you order the DRPD service. F ollow this procedure to set the f ax ring patter n that matches the pattern assigned by the telephone company: 1 Make sure y ou have set the receive mode to <D[...]
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Receiving Faxes While Performing Other Tasks 5-6 Receiving F axes 5 Receiving Faxes While Performing Other T asks Since the machine is a multitasking de vice, it can receiv e fax es and v oice calls while you are perf or ming other tasks. • If you receiv e a fax while y ou are performing cer tain tasks, the machine stores the incoming f ax in the[...]
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Receiving Faxes in the Memory When a Problem Occurs 5-7 Receiving F axes 5 Receiving Faxes in the Memor y When a Problem Occurs If the machine encounters a problem when it is receiving a f ax, the machine automatically stores the unprinted pages of the fax in the memory , and the LCD displa ys <RECEIVED IN MEMOR Y> as well as one or more mess[...]
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Canceling Receiving 5-8 Receiving F axes 5 Canceling Receiving F ollow this procedure if y ou want to stop receiving a f ax bef ore reception is completed: 1 Press [Stop/Reset]. The confirmation message will appear . 2 Press [ ] to cancel receiving. If you change your mind and want to continue receiving, pr ess [ ] for <NO>. CANCEL DURING TX[...]
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CHAPTER Summary of Reports and Lists 6-1 6 Reports and Lists This chapter e xplains how to print out the transaction repor ts and the lists of settings and recipients registered in the machine. Summar y of Reports and Lists The table belo w shows the reports and lists that can be pr inted from the machine. Ref er to the pages indicated for more det[...]
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ACTIVITY REPORT 6-2 Repor ts and Lists 6 ACTIVITY REPOR T Printing the ACTIVITY REPOR T By def ault, the machine is set to print an ACTIVITY REPOR T after e v er y 20 transactions . Tr ansactions in an A CTIVITY REPOR T are listed chronologically . NO TE The recipient's f ax/telephone number (DESTINA TION TEL#) is not shown f or the manually s[...]
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ACTIVITY REPORT 6-3 Repor ts and Lists 6 1 Press [Menu]. 2 Press [ ] or [ ] to select <REPORTS/LISTS> ➞ press [Set] twice . Adjusting the ACTIVITY REPOR T Setting Y ou can set the machine to tur n on or off automatic printing of the ACTIVITY REPOR T . F ollow this procedure to adjust this setting: 1 Press [Menu]. 2 Press [ ] or [ ] to selec[...]
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Adjusting the TX REPORT Setting 6-4 Repor ts and Lists 6 Adjusting the TX REPOR T Setting The machine can print a TX (transmission) repor t (TX REPOR T or ERR OR TX REPOR T) after sending a document. Y ou can set it to print ev er y time it sends a document, or only when an error occurs. Alternatively , you can disab le printing the repor t. By def[...]
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Adjusting the TX REPORT Setting 6-5 Repor ts and Lists 6 F ollow this procedure to adjust this setting: 1 Press [Menu]. 2 Press [ ] or [ ] to select <F AX SETTINGS> ➞ press [Set]. 3 Press [ ] or [ ] to select <REPORT SETTINGS> ➞ press [Set] twice. 4 Press [ ] or [ ] to select the setting y ou want ➞ press [Set]. Y ou can select fr[...]
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Adjusting the RX REPORT Setting 6-6 Repor ts and Lists 6 Adjusting the RX REPOR T Setting The machine can print an RX (reception) repor t after receiving a document. Y ou can set it to print ev ery time it receives a document, or only when an error occurs. Alternatively , you can disable printing the repor t. By def ault, the machine is set not to [...]
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Adjusting the RX REPORT Setting 6-7 Repor ts and Lists 6 5 Press [ ] or [ ] to select the setting y ou want ➞ press [Set]. Y ou can select fr om the following: - <OUTPUT NO> to disable printing the report - <PRINT ERROR ONL Y> to print a r eport only when a reception error occurs - <OUTPUT YES> to print a report ever y time you [...]
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Printing the USER DATA LIST 6-8 Repor ts and Lists 6 Printing the USER DA T A LIST The USER D A T A LIST allows y ou to chec k the current settings of the machine as well as the registered sender inf ormation. (See "Registering Sender Information," on p . 2-3.) F ollow this procedure to print the USER D A T A LIST: 1 Press [Menu]. 2 Press[...]
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CHAPTER LCD Messages 7-1 7 T roubleshooting This chapter describes the problems you might encounter during f ax operations and their remedies. It also explains what to do if y ou cannot solv e the problem b y yourself . LCD Messages The f ollowing messages are displa y ed in the LCD when the machine performs a function or if it encounters an error [...]
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LCD Messages 7-2 T roubleshooting 7 CLEAR ADF ↔ DOCUMENT T OO LONG Cause The document is longer than 14" (356 mm), or is not feeding correctly . Remedy Reduce the length of the document to within 14" (356 mm), and then re-send it. INCORRECT P APER SIZE ↔ CASS P APER MISMA TCH Cause The size of the paper in the cassette or multi-pur po[...]
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LCD Messages 7-3 T roubleshooting 7 NO T REGISTERED Cause The one-touch speed dialing key or coded speed dialing code y ou entered is not registered. Remedy Register the one-touch speed dialing ke y or coded speed dialing code. F or more inf or mation, see the f ollowing: • "Registering One-T ouch Speed Dialing," on p . 3-2 • "Re[...]
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Error Codes 7-4 T roubleshooting 7 Error Codes Errors in repor ts are recorded as error code numbers because there is not enough space to print a detailed descr iption of the error in the repor t. When errors are recorded in repor ts, note the error code n umber , and chec k it against the table below to learn more about what caused the error and h[...]
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Faxing Problems 7-5 T roubleshooting 7 Faxing Problems Sending Problems Y ou cannot send a f ax. Q Is the machine ov erheated? A Unplug the machine and let it cool f or approximate 3 min utes to 5 minutes. Then plug in the machine and tr y sending again. Q Did you connect the po wer cord to the machine just now? AW ait f or a while. After connectin[...]
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Faxing Problems 7-6 T roubleshooting 7 Q Did an error occur during sending? AP r int an ACTIVITY REPOR T and check f or an error . (See "Printing the A CTIVITY REPORT ," on p . 6-2.) Q Is the telephone line working properly? A Make sure there is a dial tone when y ou pick up the handset of the telephone connected to the machine. If there [...]
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Faxing Problems 7-7 T roubleshooting 7 Q Is the document loaded? A Remov e the document, stack it if necessary , and place it on the platen glass or load it in the ADF correctly . F or more information, see Chapter 3, "Document Handling," in the Basic Guide . Cannot send using ECM (Error Correction Mode). Q Does the receiving f ax machine[...]
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Faxing Problems 7-8 T roubleshooting 7 Q Is the telephone line connected properly? A Make sure all line connections are secure . (See "Connect the telephone cable and any necessary external device ," in the Set-Up Sheet .) The machine does not s witch automatically between telephone and f ax receptions. Q Is the machine set to s witch aut[...]
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Faxing Problems 7-9 T roubleshooting 7 Fa x es do not pr int. Q Is the car tridge installed properly? A Make sure the cartr idge is installed properly . F or more information, see Chapter 8, "Maintenance," in the Basic Guide . Q Is any toner left in the cartr idge? A Replace the car tridge with a new one. F or more inf or mation, see Chap[...]
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Faxing Problems 7-10 T roubleshooting 7 Errors occur frequently while receiving. Q Is the sending f ax machine functioning properly? A Call the sender and hav e them check that their f ax machine is functioning properly .[...]
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Telephone Problems 7-11 T roubleshooting 7 T elephone Problems Y ou cannot dial. Q Is the telephone line connected properly? A Make sure all line connections are secure . (See "Connect the telephone cable and any necessary external device ," in the Set-Up Sheet .) Q Is the machine set f or the correct telephone line type (pulse/tone)? A M[...]
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If a Power Cut Occurs 7-12 T roubleshooting 7 If a Power Cut Occurs If pow er is suddenly lost due to an outage or accidental unplugging, a built-in batter y retains the user data settings and the speed dialing settings . Any sent or receiv ed documents stored in the memor y are lost. During a power cut, functions are limited as f ollows: • Y ou [...]
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If You Cannot Solve the Problem 7-13 T roubleshooting 7 If Y ou Cannot Solve the Problem If you ha v e a problem with the machine and y ou cannot solv e it by ref erring to the inf or mation in this chapter and Chapter 9, "T roubleshooting," in the Basic Guide , contact Canon A uthorized Ser vice F acilities or the Canon Customer Care Cen[...]
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If You Cannot Solve the Problem 7-14 T roubleshooting 7[...]
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CHAPTER Accessing the Machine Settings 8-1 8 Machine Settings This chapter e xplains how to adjust machine settings. The list of all the settings is also provided f or your ref erence. NO TE To specify or register the cop y settings, see Chapter 10, "Machine Settings ," in the Basic Guide . Accessing the Machine Settings F ollow this proc[...]
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Accessing the Machine Settings 8-2 Machine Settings 8 NO TE • F or details on submenus , see "Menu Descriptions," on p . 8-3. • After selecting the item or v alue with [ ] or [ ], press [Set] to enter the setting. • If you press [Stop/Reset] bef ore [Set] is pressed, the item y ou hav e selected will not be registered. • Press [St[...]
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Menu Descriptions 8-3 Machine Settings 8 Menu Descriptions NO TE Bef ore changing settings, print the USER D A T A LIST to check the current settings . (See "Printing the USER D A T A LIST ," on p . 6-8.) COMMON SETTINGS Name Descriptions P APER SETTINGS Sets the paper size and paper type . 1. P APER SIZE Selects the paper size . L TR, LG[...]
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Menu Descriptions 8-4 Machine Settings 8 (The f actor y def ault setting is in bold f ace.) COPY SETTINGS See Chapter 10, "Machine Settings," in the Basic Guide . F AX SETTINGS SCAN The Scan mode is selected as def ault. FA X The F ax mode is selected as default. 3. A UT O CLEAR Sets the auto clear function. If the machine remains idle f [...]
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Menu Descriptions 8-5 Machine Settings 8 NAME Registers the other par ty's name (max. 16 characters, including spaces). 3. GROUP DIAL Registers the inf or mation on group dialing. (See "Registering Group Dialing," on p. 3-6.) Up to 12 destinations can be registered. TEL NUMBER ENTR Y Registers the other par ty's fax/telephone n [...]
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Menu Descriptions 8-6 Machine Settings 8 OUTPUT YES Prints a repor t ev ery time you receive a document. 3. ACTIVITY REPOR T Enables/disab les automatic printing of a transaction repor t after e v er y 20 transactions . AU TO PRINT ON Prints a repor t automatically after ev ery 20 transactions. AU TO PRINT OFF No A CTIVITY REPORT is printed. TX SET[...]
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Menu Descriptions 8-7 Machine Settings 8 (The f actor y def ault setting is in bold f ace.) ON The machine s witches to document receive mode after the connected e xtension telephone rings for a specified time. F/T RING TIME Sets the length of time to elapse before the machine s witches to the document receiving. 1SEC to 99SEC ( 15SEC ) OFF The co[...]
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Menu Descriptions 8-8 Machine Settings 8 REPOR TS & LISTS Name Descriptions 1. ACTIVITY REPOR T Prints a repor t manually bef ore it is printed automatically after e very 20 transactions. 2. SPEED DIAL LIST Prints the list of the fax/telephone numbers registered f or one-touch speed dialing ke ys, coded speed dialing codes, or group dialing. 1-[...]
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CHAPTER Specifications 9-1 9 Appendix This chapter lists the specifications f or the fax function of the machine , and the index. Specifications Specifications are subject to change without notice. Facsimile Applicable Line Public Switched T elephone Network (PSTN) Compatibility G3 Data Compressing System MH (Modified Huffman) Modem Speed 33.6/[...]
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Specifications 9-2 Appendix 9 T elephone Fax Resolution ST ANDARD: 203 pels/in. × 98 lines/in. (8 pels/mm × 3.85 lines/mm) FINE: 203 pels/in. × 196 lines/in. (8 pels/mm × 7.7 lines/mm) PHO T O: 203 pels/in. × 196 lines/in. (8 pels/mm × 7.7 lines/mm) Dialing • Speed dialing One-touch speed dialing (12 destinations) Coded speed dialing (100 d[...]
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Index 9-3 Appendix 9 Index Symbols (–), (+) ke ys, 1-2 Numerics 1-T OUCH LIST description, 6-1 printing, 3-9 sample, 3-10 1-T OUCH SPD DIAL setting, 8-4 A A CTIVITY REPORT description, 6-1, 8-6, 8-8 printing, 6-2 setting, 6-3 Alarm indicator, 1-2 ANS. MA CHINE MODE, 5-3 AU TO CLEAR setting, 8-4 AU TO REDIAL setting, 8-6 C CASS P APER MISMA TCH me[...]
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Index 9-4 Appendix 9 F AX ke y, 1-2 F ax mode, 1-4 F AX ONL Y MODE, 5-2 F AX SETTINGS settings, 8-4 G GROUP DIAL LIST description, 6-1 printing, 3-9 sample, 3-10 GROUP DIAL setting, 8-5 Group dialing changing, deleting, 3-8 description, 3-1 registering, 3-6 using, 4-9 I Image Quality adjusting, 4-5 ke y, 1-3 IMA GE QU ALITY setting, 8-7 In Use indi[...]
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Index 9-5 Appendix 9 R Receive Mode k ey, 1-2 Receive Mode settings, 5-1 RECEIVED IN MEMOR Y message, 7-3 Receiving automatically, 5-2 canceling, 5-8 in memor y when a prob lem occurs, 5-7 manually, 5-3 problems, 7-7 when an ans wering machine is connected, 5-3 while perf or ming other tasks, 5-6 REDIAL INTER V AL setting, 8-6 Redial ke y, 1-3 REDI[...]
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Index 9-6 Appendix 9 TX ST ART SPEED setting, 8-6 T ypes of r ing patterns, 5-5 U UNIT NAME setting, 8-5 USER D A T A LIST description, 6-1 printing, 6-8 USER D A T A LIST setting, 8-8 USER SETTINGS settings, 8-5 USER TEL NUMBER setting, 8-5[...]