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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Canon PIXMA Pro 9500 Mark II, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Canon PIXMA Pro 9500 Mark II one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Canon PIXMA Pro 9500 Mark II. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Canon PIXMA Pro 9500 Mark II should contain:
- informations concerning technical data of Canon PIXMA Pro 9500 Mark II
- name of the manufacturer and a year of construction of the Canon PIXMA Pro 9500 Mark II item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Canon PIXMA Pro 9500 Mark II alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Canon PIXMA Pro 9500 Mark II, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Canon service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Canon PIXMA Pro 9500 Mark II.
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Table of contents for the manual
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Page 1
Make sure to read this manual before using the printer . Please keep it in hand for future reference. Getting Started Read Me First series Photo Printer[...]
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Page 2
Contents 6 5 4 3 2 1 After Installing the Printer Install the Software Install the Ink T anks Install the Print Head T urn the Power On Loading Paper Preparation[...]
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Page 3
1 Symbols ■ The following symbols are used to mark important instructions. Observe these instructions. Model Number: K10336 (Pro9500 Mark II) Additional explanations. Instructions that, if ignored, could result in personal injury or material damage. Instructions that must be observed for safe operation. Descriptions for operations that take some [...]
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Page 4
2 1 Preparation Check the Included Items ■ Manuals • Before turning on the printer , remove all the orange tapes and the protective sheets. Setup CD-ROM (containing the drivers, applications and on-screen manuals) • W arranty • power cord A USB cable is necessary to connect the printer with your computer . • Print Head ink tanks[...]
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Page 5
3 6 1 2345 Place the printer on a flat surface. • Do not place any object in front of the printer . • Y ou can print on large size paper such as 14" x 17"/355.6 x 431.8 mm or thick paper by loading the paper in the Front T ray . In that case, keep a space of 15.7"/40 cm behind the printer . • Choosing a Location ■ Do not inst[...]
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Page 6
4 6 1 2 345 2 2 1 3 1 2 A B T urn the Power On Conrm that the POWER lamp (B) lights blue. T urn on the printer (A). Plug the power cord into the back left of the printer , then connect the other end to the wall outlet. Do NOT connect the USB cable at this stage. •[...]
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Page 7
5 6 1 2 3 4 5 3 1 C D A B 2 Install the Print Head Handle the Print Head carefully . Do not drop or apply excessive pressure to it. • Open the T op Cover (C). The Print Head Holder (D) comes out. (This is where you install the Print Head.) The Print Head Holder makes a noise as it moves. This is normal operation. • If the Print Head Holder does[...]
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Page 8
6 3 3 5 4 E Firmly raise the Print Head Lock Lever (E) until it stops. There may be some transparent or light color ink on the inside of the bag the Print Head comes in, or the inside of the protective cap - this has no effect on print quality . Be careful not to get ink on yourself when handling these items. Be careful not to stain your hands. •[...]
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Page 9
7 6 1 2 3 4 5 6 7 E Lower the Print Head Lock Lever (E) completely . Set the Print Head in place. Pinch the Print Head Lock Lever rmly and lower it gently . • Do not knock the Print Head against the sides of the holder . • Once you have installed the Print Head, do not remove it unnecessarily . •[...]
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Page 10
8 4 2 1 A 4 Install the Ink T anks Handle the ink tanks carefully . Do not drop or apply excessive pressure to them. • Remove the ink tank from its package. Do not hold the sides of the ink tank; ink may splash. • If the Print Head Holder moves to the right, close and reopen the T op Cover . • Be sure to use the supplied ink tanks. • Remove[...]
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Page 11
9 6 123 4 5 3 4 Install the ink tank Insert the ink tank. Press the PUSH mark on the ink tank until it clicks into place. Make sure the Ink lamp lights red.[...]
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Page 12
10 6 123 4 5 4 6 5 D B C E Close the T op Cover (B). W ait for about 3 minutes until the POWER lamp (blue) (C) stops flashing and stays lit then operating noise stops, and go to the next step. Do not open the T op Cover while the lamp is flashing. The printer vibrates while the lamp is flashing because ink is stirred inside the printer . • Make s[...]
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Page 13
11 6 1234 5 5 Install the Software Quit all running applications before installation. • T o use the printer by connecting it to a computer , software including the drivers needs to be copied (installed) to the computer's hard disk. The screens below are based on Windows Vista operating system Ultimate Edition (hereafter referred to as "[...]
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Page 14
12 5 2 1 A B Windows Macintosh If the Found New Hardware or Found New Hardware Wizard dialog box appears: Remove the USB cable connected to your computer . TURN OFF THE PRINTER (A). T urn on the computer , then insert the Setup CD- ROM into the CD-ROM drive. The setup program should start automatically . If the program does not start automatically [...]
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Page 15
13 6 1234 5 3 4 Windows Macintosh AutoPlay screen appears, click Run Msetup4.exe . User Account Control dialog box appears, click Continue . If the same dialog box reappears in subsequent steps, click Continue . Windows Vista Windows Vista[...]
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Page 16
14 5 6 5 Windows Macintosh Click Install . Move the cursor over items to display explanations. • Click Easy Install . Drivers, application software, and on-screen manuals are installed automatically . If you want to select particular items to install, click Custom Install and follow the on-screen instructions to proceed with the installation. •[...]
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Page 17
15 6 1234 5 7 8 Windows Macintosh Read the License Agreement screen carefully and click Y es . During installation, follow any on-screen instructions to install the software. • When the Please Allow All Install Wizard Processes screen appears, click Next . Installation starts.[...]
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Page 18
16 5 9 10 A Windows Macintosh When the Printer Connection screen appears, connect the printer to the computer with a USB cable. If installation does not continue after 10 minutes, click Help on the screen in step , then conrm the message. • When the printer is recognized by the computer , a message appears on the screen. It takes about 30 seco[...]
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Page 19
17 6 1234 5 11 12 C D Windows Macintosh When the Print Head Alignment screen appears, load two sheets of A4 or Letter-sized plain paper in the Rear T ray (C) as shown. Align the Print Head For details, refer to "6 Loading Paper" on page 28. • Click Execute . Pinch and slide the Paper Guide (D) against the left edge of the paper .[...]
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Page 20
18 5 14 13 F E G Windows Macintosh When the Start Print Head Alignment dialog box appears, click Align Print Head . Click OK in the subsequent message. Printing of the pattern starts. W ait until the pattern printing ends (about 10 minutes), and go to the next step. • If you align the Print Head automatically again, patterns different from those [...]
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Page 21
19 6 1234 5 16 15 Windows Macintosh T o register later, click Cancel . User registration can be started from the Canon Solution Menu icon. For details, refer to "Solution Menu" on page 31. • Click Next . If connected to the Internet, the user registration page appears. Follow the on-screen instructions to register your printer . Y ou wi[...]
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Page 22
20 5 17 18 Windows Macintosh Click Exit . If Restart is displayed, make sure that the Restart the system now (recommended) check box is selected, then click Restart . When the Extended Survey Program screen appears, conrm the message. If you can agree, click Agree . If you click Do not agree , the Extended Survey Program will not be installed. ([...]
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Page 23
21 6 1234 5 3 2 1 5 Windows Macintosh Connect the printer to the computer with a USB cable. Make sure the printer is turned on. Double-click the Setup icon. T urn on the computer , then insert the Setup CD-ROM into the CD- ROM drive. If the CD-ROM folder does not open automatically , double-click the CANON_IJ icon on the desktop. The USB port is lo[...]
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Page 24
22 5 6 4 5 Windows Macintosh Click Easy Install . Drivers, application software, and on-screen manuals are installed automatically . Click Install . If you want to select particular items to install, click Custom Install and follow the on-screen instructions to proceed with the installation. • Enter your administrator name and password. Click OK [...]
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Page 25
23 6 1234 5 8 7 9 Windows Macintosh Click Restart . When the Start Setup screen appears, click Execute . Read the License Agreement screen carefully and click Y es . Installation starts. During installation, follow any on-screen instructions to install the software. • The Print Head Alignment screen appears after the computer has been restarted.[...]
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Page 26
24 5 10 11 A B Windows Macintosh Align the Print Head Click Execute . When the Print Head Alignment screen appears, load two sheets of A4 or Letter-sized plain paper in the Rear T ray (A) as shown. For details, refer to "6 Loading Paper" on page 28. • Pinch and slide the Paper Guide (B) against the left edge of the paper .[...]
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Page 27
25 6 1234 5 13 12 D C E Windows Macintosh When this screen appears, click OK . Printing of the pattern starts. W ait until the pattern printing ends (about 10 minutes), and go to the next step. • If you align the Print Head automatically again, patterns different from those shown above may be printed. • Make sure that the pattern shown is print[...]
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Page 28
26 5 14 15 Windows Macintosh Click Next . If connected to the Internet, the user registration page appears. Follow the on-screen instructions to register your printer . Y ou will need your product serial number , which is located on the inside of the printer . T o register later, click Cancel . User registration can be started from the Solution Men[...]
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Page 29
27 6 1234 5 17 16 Windows Macintosh Click Exit . Remove the Setup CD-ROM and keep it in a safe place. Next, read "6 Loading Paper" on page 28! When the Extended Survey Program screen appears, conrm the message. If you can agree, click Agree . If you click Do not agree , the Extended Survey Program will not be installed. (This has no ef[...]
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Page 30
28 6 1 C A B 2 3 E D Loading Paper Open the Paper Support (C). This section explains how to load paper in the Rear T ray (A). Open the Feed Slot Cover (D), then pinch and slide the Paper Guide (E). Pull out the Front T ray Extension (B) beforehand. • Load paper straight along the right edge of the Rear T ray . Load paper in portrait orientation w[...]
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Page 31
29 12345 6 4 D E F Print er inst allatio n is no w compl ete! Pinch and slide the Paper Guide (E) against the left edge of the paper , then close the Feed Slot Cover (D). Y ou can print on large size paper such as 14" x 17"/355.6 x 431.8 mm or thick paper by loading the paper in the Front T ray . For details on how to load paper in the Fr[...]
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Page 32
30 After Installing the Printer Getting Started Manuals ■ D e s c r i b e s h o w t o s e t u p a n d u s e yo u r p r i n te r. I nt r o d u c e s t h e p r i n te r an d i t s f u n c t i o ns , t he i nc l u d e d ma n ua l s a n d a pp l i c a ti o n s o f t w a re . D e s c r i b e s t h e b a s ic o p e r at i o n s an d g iv e s a n in t r[...]
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Page 33
31 Solution Menu is a gateway to functions and information that allow you to make full use of the printer! Open various applications and on-screen manuals with a single click. If you have a problem with printer settings, click the Change settings or nd solutions to problems. in Solution Menu to open My Printer (Windows only). Solution Menu ■ E[...]
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Page 34
32 Utilizing the Printer ■ Easy-PhotoPrint Pro is one of the application software. Easy-PhotoPrint Pro allows you to print high quality photos easily by utilizing the digital photo colors. Since ICC profiles are also available, you can print photos in colors that are closer to your ideal colors using color management. For details on how to use th[...]
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Page 35
33 Specifications Minimum System Requirements Conform to the operating system’s requirements when higher than those given here. Operating System Processor RAM Windows 7 1 GHz or faster 32-bit (x86) or 64-bit (x64) processor 1 GB (32-bit)/2 GB (64-bit) Windows Vista, Vista SP1, V ista SP2 1 GHz processor 512 MB Windows XP SP2, SP3 300 MHz processo[...]
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Page 36
QT5-2167-V01 XXXXXXXX ©CANON INC.2009 PRINTED IN JAP AN Email T ech Support — www .canontechsupport.com Getting Help from Canon This option provides live telephone technical support, free of service charges, Monday-Friday (excluding holidays), during the warranty period. T elephone Device for the Deaf (TDD) support is available at (1-866-251-375[...]