Canon S820D manual

User’ s Guide BUBBLE JET PRINTER V1[...]

2 T able of Contents Introduction ..................................................................................................... 5 How to Use This Manual ................................................................................. 6 Saf ety Precautions .....................................................................................[...]

3 T able of Contents Deleting the Memory Card Startup Utility .................................................... 71 Using the Memor y Card Utility (Macintosh) .................................................. 73 Starting the Memory Card Utility .................................................................. 74 Setting the Application to Be St[...]

4 T able of Contents T roub leshooting .......................................................................................... 132 Cannot Install the Printer Driver ................................................................ 133 Print Quality is Poor or Contains Errors ..................................................... 135 Printer Does N[...]

5 Introduction Intr oduction Thank you f or purchasing the Canon S820D Bub ble Jet Printer . This User’ s Guide provides complete e xplanations of the f eatures and functions of the pr inter . This guide uses the f ollowing symbols to indicate impor tant inf or mation. Alwa ys obser ve these instructions. Warning ➤ Instructions that, if ignored[...]

6 How to Use This Manual Ho w to Use This Manual T o view this User’ s Guide , we recommend that y ou use Acrobat Reader 3.0 or later . The screens shown belo w are f or Acrobat Reader 4.0. Please note that screens displa y ed by Acrobat Reader 3.0 or 5.0 are slightly diff erent. Use this button to enlarge the viewing screen. Select this b utton [...]

7 How to Use This Manual Displa ys the table of contents . Click the heading to jump to the topic. Click the " " symbol to see the headings f or each chapter . Click the " " symbol to close the headings. Use this button to search f or a word.[...]

8 Saf ety Precautions Safety Precautions Please read the saf ety warnings and cautions provided in this manual to ensure that y ou use the printer safely . Do not attempt to use the printer in any wa y not described in this manual. Warning ➤ You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions. [...]

9 Saf ety Precautions Ne ver plug the printer into a pow er sock et that is shared with other equipment (e xtension lead, double adapter , etc.). Ne ver use the printer if the pow er cord is bundled or knotted. If you detect smok e, un usual smells or strange noises around the printer , immediately unplug the printer at the power supply and call f [...]

10 Saf ety Precautions ■ Maintaining the printer Do not attempt to disassemble or modify the printer . There are no user serviceable par ts inside the printer . The printer contains high-voltage components . Ne v er attempt any maintenance procedure not described in this guide. ■ W orking around the pr inter Do not use inflammable spr a ys nea[...]

11 Saf ety Precautions Caution ➤ You may cause injury or damage the printer if you ignore any of these safety precautions. ■ Choosing a location Do not install the printer in a location that is unstable or subject to e xcessiv e vibration. Do not install the printer in locations that are very humid or dusty , in direct sunlight, outdoors, or cl[...]

12 Saf ety Precautions ■ P ower supply Ne ver remo v e the plug by pulling on the cord. Do not use an e xtension lead. Ne ver use a po wer supply v oltage other than that supplied in the countr y of purchase. The correct pow er supply voltages and frequencies are as f ollows: Europe: A C 230V ± 10%, 50Hz USA/Canada: A C 120V , 60Hz A ustralia: A[...]

13 Saf ety Precautions ■ W orking around the pr inter Ne ver put y our hands or fingers in the printer while it is pr inting. Do not place metal objects (paper clips, staples , etc.) or containers of flammable solv ents (alcohol, thinners. etc.) on top of the pr inter . If any f oreign object (metal or liquid) f alls into the printer , unplug t[...]

14 Saf ety Precautions ■ About the Operation P anel If the operation panel becomes damaged and the liquid crystal solution in the panel leaks out, absolutely do not taste or s wallo w the liquid. If the liquid is accidentally s wallow ed, call a physician immediately . If the liquid gets on y our hands or clothes, w ash them immediately with soap[...]

15 Printer Dr iv er Functions (Windows) Printer Driver Functions (Windo ws) • Opening the Printer Proper ties Dialog Bo x • Printer Proper ties Dialog Bo x Descr iption • BJ Status Monitor Functions • Cancelling a Print Job • Uninstalling Printer Dr iv ers[...]

Opening the Printer Proper ties Dialog Box 16 Printer Dr iv er Functions (Windows) Opening the Printer Pr oper ties Dialog Bo x The Printer Proper ties dialog bo x can be opened from either within an application, or directly from the Windows Start menu. ■ Opening the Printer Proper ties dialog bo x from your application prog ram This method is ge[...]

Opening the Printer Proper ties Dialog Box 17 Printer Dr iv er Functions (Windows) ■ Opening the Printer Proper ties dialog bo x directly from the Star t menu This method is used f or maintenance operations such as print head cleaning, or to specify printer settings common to all application programs. When the Printer Proper ties dialog bo x is o[...]

Printer Proper ties Dialog Box Description 18 Printer Dr iv er Functions (Windows) Printer Pr oper ties Dialog Bo x Description Note ➤ The screens in this section refer to Windows Me/Windows 98 operation. The equivalent screens for Windows XP and Windows 2000 may look slightly different. • Main T ab • P age Setup T ab • Stamp/Bac kground Ta[...]

Printer Proper ties Dialog Box Description 19 Printer Dr iv er Functions (Windows) Main T ab (1) Media T ype Ensure this setting matches the type of media loaded in the printer . (2) Print Quality Select the print quality you require from among the diff erent options. T o select custom Print quality , select Custom and click the Set... button. (6) [...]

Printer Proper ties Dialog Box Description 20 Printer Dr iv er Functions (Windows) (3) Colour Adjustment Select the method of colour adjustment. T o make detailed colour adjustments, select Manual , then click the Set... button. (4) Greyscale Printing Select to print a greyscale v ersion of a colour document. (5) Print Advisor ... Click to start th[...]

Printer Proper ties Dialog Box Description 21 Printer Dr iv er Functions (Windows) P a g e Setup T ab (1) P age Size Ensure the correct paper size is selected. (2) Orientation Select landscape or por trait printing and ensure it is the same or ientation used in the application. (9) (2) (1) (3) (4) (6) (7) (8) (5)[...]

Printer Proper ties Dialog Box Description 22 Printer Dr iv er Functions (Windows) (3) Printing T ype Select the printing method from among the follo wing. Normal-size Printing The document is printed according to the or iginal dimensions. This setting is usually selected b y def ault. Fit-to-P age Printing The document is automatically resized to [...]

Printer Proper ties Dialog Box Description 23 Printer Dr iv er Functions (Windows) (5) Amount of Extension When you select Borderless Printing, the sections that extend be y ond the paper are not printed because the image is enlarged to a size slightly larger than the paper size . Y ou can use the Amount of Extension slide bar to adjust how m uch t[...]

Printer Proper ties Dialog Box Description 24 Printer Dr iv er Functions (Windows) Stamp/Bac kgr ound T ab (1) Stamp Select the check bo x and choose the stamp . (2) Place stamp over te xt When selected, the stamp is printed ov er the pr int data. (3) Stamp first pa ge only Prints the stamp only on the first page. (1) (2) (3) (4) (5) (6) (7) (8)[...]

Printer Proper ties Dialog Box Description 25 Printer Dr iv er Functions (Windows) (4) Define Stamp... This allows y ou to create new stamps , or modify details of a selected stamp . (5) Backgr ound Select the check bo x and choose the bac kground image y ou wish to use. (6) Backgr ound first pa ge only Prints the background image only on the fi[...]

Printer Proper ties Dialog Box Description 26 Printer Dr iv er Functions (Windows) Effects T ab (1) Simulate Illustration Select the check bo x to manipulate colour image data to produce illustr ation effects . Adjust the brightness of the image with the Contrast slide bar . (6) (1) (2) (5) (4) (3)[...]

Printer Proper ties Dialog Box Description 27 Printer Dr iv er Functions (Windows) (2) Monochr ome Effects Prints a colour image in a single colour . Select the check bo x and choose a colour or use a custom colour using Select Colour . (3) Vivid Photo By using this function, you can reproduce breathtaking sceneries in which colours, especially blu[...]

Printer Proper ties Dialog Box Description 28 Printer Dr iv er Functions (Windows) Pr ofiles T ab (1) Printing Profiles This list displa ys the printing settings currently registered in the Profiles tab. The Current Settings profile contains the settings currently specified in the Main , P age Setup and Effects tabs . The Default Settings pro?[...]

Printer Proper ties Dialog Box Description 29 Printer Dr iv er Functions (Windows) (2) Details Displa ys all the printer settings selected in Printing Profiles . (3) Description Displa ys a description of the pr inter settings selected in Printing Pr ofiles . Y ou can enter the description when saving the printer settings. (4) Add to Pr ofiles..[...]

Printer Proper ties Dialog Box Description 30 Printer Dr iv er Functions (Windows) Maintenance T ab (1) Cleaning Click to start pr int head cleaning. (2) Deep Cleaning Click to start pr int head deep cleaning. Use this function only if Cleaning has not improv ed the print quality . (1) (2) (3) (5) (7) (8) (4) (6)[...]

Printer Proper ties Dialog Box Description 31 Printer Dr iv er Functions (Windows) (3) Print Head Alignment Aligns the print head. F or details on print head alignment, refer to Quick Start Guide . (4) Nozzle Check Prints the nozzle check pattern to ensure the pr int head nozzles are ejecting ink nor mally . For details , ref er to “ Examining th[...]

BJ Status Monitor Functions 32 Printer Dr iv er Functions (Windows) BJ Status Monitor Functions The BJ Status Monitor allows y ou to check the status of the printer . If an error occurs, the status monitor indicates the nature of the error and suggests an appropriate solution. The status monitor also checks the ink tanks and displa ys a warning mes[...]

BJ Status Monitor Functions 33 Printer Dr iv er Functions (Windows) Note ➤ To open the BJ Status Monitor when the printer is not printing, click the Maintenance tab in the Printer Properties dialog box and click the Start Status Monitor button.[...]

BJ Status Monitor Functions 34 Printer Dr iv er Functions (Windows) ■ When errors occur or ink runs low The BJ Status Monitor is automatically displa yed when an error occurs , e.g. if the printer runs out of paper or ink is low . In such cases, tak e the appropriate action as descr ibed in the Printer Status tab . In Windows Me or Windows 98, cl[...]

Cancelling a Print Job 35 Printer Dr iv er Functions (Windows) Cancelling a Print Job T o cancel the current pr int job , first open the BJ Status Monitor . 1 Click the Canon BJ Status Monitor icon on the T ask Bar . 2 Click Cancel Printing . Note ➤ If Cancel Printing is greyed out, press the printer's RESUME/CANCEL button to terminate the [...]

Uninstalling Printer Dr iv ers 36 Printer Dr iv er Functions (Windows) Uninstalling Printer Driver s Use the Uninstaller to delete any unw anted printer dr ivers . This allows y ou to delete all the files associated with the printer dr iv er at the same time. 1 Click the Star t button and select Pr ograms , Canon S820D , Uninstall . Note ➤ F or [...]

37 Printer Dr iv er Functions (Macintosh) Printer Driver Functions (Macintosh) • Description of Pr int Settings • BJ Print Monitor • Cancelling a Print Job • Using the Printer with a Networ k • Uninstalling Printer Dr iv ers[...]

Description of Pr int Settings 38 Printer Dr iv er Functions (Macintosh) Description of Print Settings • P age Setup Dialog Bo x • Printer Utility Dialog Bo x • Print Dialog Box • Detailed Setting Dialog Bo x • Options Dialog Bo x • Register Settings Dialog Bo x[...]

Description of Pr int Settings 39 Printer Dr iv er Functions (Macintosh) P a g e Setup Dialog Bo x The P age Setup dialog bo x contains settings f or the printed page, such as the size of the print media, and resizing the pr inted image. T o open the P age Setup dialog bo x, select P age Setup from the File menu in y our application program. (1) P [...]

Description of Pr int Settings 40 Printer Dr iv er Functions (Macintosh) (3) Borderless Printing The image is printed on the entire paper surface , so that no margins are left on the f our sides of the paper . The media types av ailab le f or Borderless Printing are PR-101 and GP-301/GP-301N. F or all other media types , the print quality may decre[...]

Description of Pr int Settings 41 Printer Dr iv er Functions (Macintosh) (9) Save Settings Sav es the settings specified in the P age Setup dialog bo x. (10) Pre view Area This image allows y ou to confir m how the document will print with the selected paper settings.[...]

Description of Pr int Settings 42 Printer Dr iv er Functions (Macintosh) Printer Utility Dialog Bo x The Printer Utility dialog bo x is displa yed when y ou click the Utilities button in the Pag e Setup dialog bo x. (1) Select the function you wish to perf orm. (2) Displa y area showing the v arious maintenance functions, including cleaning and tes[...]

Description of Pr int Settings 43 Printer Dr iv er Functions (Macintosh) ➡ Print Head Cleaning ➡ Print Head Deep Cleaning Note ➤ For information about Print Head Alignment, refer to the Quick Start Guide .[...]

Description of Pr int Settings 44 Printer Dr iv er Functions (Macintosh) Print Dialog Bo x The Print dialog bo x specifies the media type and print settings to be used for y our print job . T o open the Print dialog box, select Print from the File menu in your application program. (1) Media T ype Ensure this setting matches the type of paper media[...]

Description of Pr int Settings 45 Printer Dr iv er Functions (Macintosh) (4) Details... Allows y ou to manually set the print quality and colour settings in the Detailed Setting Dialog Bo x . (5) Options... Specify the output destination, print order and page lay out f or the document you are printing. (6) Apply ... Allows y ou to register print se[...]

Description of Pr int Settings 46 Printer Dr iv er Functions (Macintosh) Detailed Setting Dialog Bo x T o open the Detailed Setting dialog box, select Man ual in the Print dialog bo x and then click Details... . (1) P anel displa y icons Click these icons to s witch betw een panels in the Detailed Setting dialog bo x. (1) (2) (3)[...]

Description of Pr int Settings 47 Printer Dr iv er Functions (Macintosh) (2) Print Quality Mov e the slide bar to adjust the balance between print quality and speed. Moving the bar to the right enhances pr int quality , and moving it to the left increases printing speed. (3) Halftoning Select either Dither or Diffusion ink dot configurations .[...]

Description of Pr int Settings 48 Printer Dr iv er Functions (Macintosh) ■ Special Eff ects P anel T o display the Special Eff ects panel, click the Special effects display icon. (1) Simulate illustration Select the check bo x to manipulate colour image data to produce illustr ation effects . Adjust the brightness of the image with the Contrast s[...]

Description of Pr int Settings 49 Printer Dr iv er Functions (Macintosh) (2) Monochr ome effects Prints a colour image in a single colour . Select the check bo x and choose the colour you wish to use . (3) Vivid Photo By using this function, you can reproduce breathtaking sceneries in which colours, especially blues and g reens, appear e v en more [...]

Description of Pr int Settings 50 Printer Dr iv er Functions (Macintosh) ■ Colour P anel T o display the Colour panel, clic k the Colour displa y icon. (1) Colour Correction Select a colour correction method: BJ Standar d , ColorSync or None . BJ Standard is usually the optimum colour correction method f or printing with a BJ pr inter . When Colo[...]

Description of Pr int Settings 51 Printer Dr iv er Functions (Macintosh) (2) Print T ype F or printing that emphasises inter mediate colours, select Photo . F or pr inting that emphasises the brightness of pr imar y colours, select Graphics . For documents that contain large amounts of a basic colour , select Spot Colour . (3) Printer Profile Sele[...]

Description of Pr int Settings 52 Printer Dr iv er Functions (Macintosh) Options Dialog Bo x T o open the Options dialog box, clic k the Options... button in the Print dialog bo x. (1) Lay out Allows y ou to print two or f our pages of a document on a single page, or to enlarge printing so that a single page spans multiple sheets of paper (P oster [...]

Description of Pr int Settings 53 Printer Dr iv er Functions (Macintosh) (2) Duplex Printing The document is printed on both sides of the paper . After pr inting one side, turn the ejected page ov er , and pr int on the other side. (3) Fit-to-page Printing The document is automatically resized to fit the paper siz e. When using this function, ensu[...]

Description of Pr int Settings 54 Printer Dr iv er Functions (Macintosh) Register Settings Dialog Bo x T o open the Register Settings dialog box, clic k the Apply ... button in the Print dialog bo x. (1) Settings Displa ys a list of the registered print settings. (2) Import Impor ts a set of pr int settings. T o use the settings, select the desired[...]

BJ Print Monitor 55 Printer Dr iv er Functions (Macintosh) BJ Print Monitor The BJ Print Monitor allows you to chec k the progress of print jobs. Y ou can launch the BJ Print Monitor if background printing is enabled in the Chooser utility . ■ Opening the BJ Print Monitor 1 Select Chooser from the Apple Menu. 2 Set Backgr ounding to On . 3 After [...]

BJ Print Monitor 56 Printer Dr iv er Functions (Macintosh) ■ BJ Print Monitor Functions The BJ Print Monitor allows you to change the print order of documents queued f or printing. T o change the pr int order , place the mouse pointer o ver the name of the document, hold the mouse button do wn while dragging the document name to the ne w position[...]

Cancelling a Print Job 57 Printer Dr iv er Functions (Macintosh) Cancelling a Print Job When the BJ Print Monitor is r unning, you can use it to cancel or suspend the currently printing job . 1 Select BJ Print Monitor in the Application Menu. 2 Click the name of the print job y ou wish to cancel, then click . The document selected in the Print Moni[...]

Using the Printer with a Network 58 Printer Dr iv er Functions (Macintosh) Using the Printer with a Netw ork The printer can be used with an Ether net network environment. F ollow the steps described below to connect the printer to the network. ■ Bef ore Setting up the Printer • Install the printer dr iv er on each network computer that will us[...]

Using the Printer with a Network 59 Printer Dr iv er Functions (Macintosh) 4 Click Share . 5 Confir m that S820D server is selected in Enter new print server name: then click Send . 6 Confir m that the ne w pr int ser v er name has been added to Current print servers then clic k Close . 7 Click the close bo x to close the Chooser . • Client set[...]

Using the Printer with a Network 60 Printer Dr iv er Functions (Macintosh) ■ Chec king Pr int Status • Checking print status from the print ser ver T o check the status of a print job from the pr int ser v er , star t the BJ Print Monitor . Select BJ Print Monitor in the Application Menu. T o close the BJ Pr int Monitor , select Close Status Wi[...]

Using the Printer with a Network 61 Printer Dr iv er Functions (Macintosh) ■ BJ Status Monitor Functions .... Click to pause printing of the specified document. .... Click to resume printing. .... Click to cancel printing of the specified document. Note ➤ • Y ou can deter mine the owner of a computer b y selecting the File Sharing control p[...]

Uninstalling Printer Dr iv ers 62 Printer Dr iv er Functions (Macintosh) Uninstalling Printer Driver s When a printer dr iv er is no longer needed, use the Installer to delete, all the progr am files associated with it at the same time. Bef ore proceeding, ensure you sa v e any unsa ved files in an y currently running applications. 1 Load the Set[...]

63 Using the Memor y Card Star tup Utility (Windows) Using the Memory Car d Star tup Utility (Windo ws) • Star ting the Memor y Card Star tup Utility • Setting the Application to Be Star ted • Deleting the Memor y Card Star tup Utility[...]

Star ting the Memor y Card Star tup Utility 64 Using the Memor y Card Star tup Utility (Windows) Star ting the Memory Card Startup Utility Use and set the Memory Card Startup Utility to change the settings when you inser t a memor y card or to change the mode of the card slot. Nor mally , the Memory Card Startup Utility star ts automatically when y[...]

Star ting the Memor y Card Star tup Utility 65 Using the Memor y Card Star tup Utility (Windows) 1 Double-clic k the " " icon found on the right side of the task bar . The Memory Card Startup Utility is displa yed. Start an application. This item star ts the application. (Depending on the application, the contents of the memor y card ma y[...]

Star ting the Memor y Card Star tup Utility 66 Using the Memor y Card Star tup Utility (Windows) Eject the Memory Card. When you select this item, the indicator lamp starts blinking, a message is displa yed, and the printer gets ready f or memor y card ejection. When the indicator lamp goes off , press the Eject button to eject the memory card. Not[...]

Star ting the Memor y Card Star tup Utility 67 Using the Memor y Card Star tup Utility (Windows) Do not display this dialogue when a car d is inserted. When this checkbo x is selected, this screen is not displa y ed e ven when a memor y card is inser ted. Specified application star ts according to the A uto- start an application when a card is ins[...]

Setting the Application to Be Star ted 68 Using the Memor y Card Star tup Utility (Windows) Setting the Application to Be Star ted Set the application to be star ted whenev er a memory card is inser ted or Start an application. is click ed. 1 Displa y the Memory Card Startup Utility , and then click A uto-Start Properties ➡ Star ting the Memor y [...]

Setting the Application to Be Star ted 69 Using the Memor y Card Star tup Utility (Windows) Start the appropriate application [recommended]. When you select this item, the system automatically identifies the type of data stored in the memor y card and star ts the appropr iate application. When this checkbo x is cleared, the specified application [...]

Setting the Application to Be Star ted 70 Using the Memor y Card Star tup Utility (Windows) Alwa ys start the same application. When you select this item, the system alw a ys star ts same application regardless of the type of data stored on the memor y card. Note ➤ To change the application to be started, click the Change the application in the A[...]

Deleting the Memor y Card Star tup Utility 71 Using the Memor y Card Star tup Utility (Windows) Deleting the Memory Card Startup Utility Delete the Memory Card Startup Utility f ollowing the procedure below: 1 Click the Star t button, and select Settings and then Control P anel . If you are using Windows XP , the deletion procedure is as f ollo ws:[...]

Deleting the Memor y Card Star tup Utility 72 Using the Memor y Card Star tup Utility (Windows) P erf orm the subsequent operations as instructed on the screen.[...]

73 Using the Memor y Card Utility (Macintosh) Using the Memory Car d Utility (Macintosh) • Star ting the Memor y Card Utility • Setting the Application to Be Star ted • Deleting the Memor y Card Utility[...]

Star ting the Memor y Card Utility 74 Using the Memor y Card Utility (Macintosh) Star ting the Memory Card Utility Use the Memor y Card Utility to change the settings when you insert a memor y card or to change the mode of the card slot. Nor mally , the Memor y Card Utility star ts automatically when you inser t a memor y card. T o star t the Memor[...]

Star ting the Memor y Card Utility 75 Using the Memor y Card Utility (Macintosh) 1 Click BJ Utility in the Apple menu. The Memor y Card Utility is displa yed. Start an application. This item star ts the application. (Depending on the application, the contents of the memor y card ma y be displa yed.)[...]

Star ting the Memor y Card Utility 76 Using the Memor y Card Utility (Macintosh) Change the drive’ s read/write attrib ute. When you select this item, the Drive Settings dialog bo x is displa yed. Y ou can change the mode (read-only mode, and read/write enabled mode) of the card slot by f ollo wing the instructions display ed on the screen. Be su[...]

Setting the Application to Be Star ted 77 Using the Memor y Card Utility (Macintosh) Setting the Application to Be Star ted Set the application to be star ted whenev er a memory card is inser ted or Start an application. is click ed. 1 Displa y the Memor y Card Utility , and click A uto-start an application when . ➡ Star ting the Memor y Card Uti[...]

Setting the Application to Be Star ted 78 Using the Memor y Card Utility (Macintosh) Start the appropriate application. When you select this item, the system automatically identifies the type of data stored in the memor y card and star ts the appropr iate application. When this checkbo x is cleared, the specified application is not star ted e v e[...]

Setting the Application to Be Star ted 79 Using the Memor y Card Utility (Macintosh) Alwa ys start the same application. When you select this item, the system alw a ys star ts same application regardless of the type of data stored on the memor y card. Note ➤ To change the application to be started, click the Change ... or Change the application..[...]

Deleting the Memor y Card Utility 80 Using the Memor y Card Utility (Macintosh) Deleting the Memory Card Utility If you no longer need the Memory Card Utility , you can use the Uninstall function to delete the utility . Note ➤ If an application software is operating and there are files that have not been saved, be sure to save those files before [...]

Deleting the Memor y Card Utility 81 Using the Memor y Card Utility (Macintosh) 4 If a message like the one belo w is displa yed, clic k the Restart now b utton.[...]

Deleting the Memor y Card Utility 82 Using the Memor y Card Utility (Macintosh) Restar t the computer to delete the Memor y Card Utility .[...]

83 Routine Maintenance Routine Maintenance • When to Replace Ink T ank and Maintain Pr int Head • Replacing an Ink T ank • Printing the Nozzle Check P attern • Print Head Cleaning • Print Head Deep Cleaning • Cleaning the Printer • T ranspor ting the Pr inter[...]

When to Replace Ink T ank and Maintain Print Head 84 Routine Maintenance When to Replace Ink T ank and Maintain Print Head When an ink tank is empty , it must be replaced. The BJ Status Monitor (Windows) or the BJ Print Monitor (Macintosh) will initially advise you of a lo w ink le vel. At this stage, y ou can still continue to print. Once an ink t[...]

Replacing an Ink T ank 85 Routine Maintenance Replacing an Ink T ank When replacing an ink tank, check the model n umber very carefully . The pr inter will not print properly if the wrong ink tank is used, or installed in the incorrect position. With this printer , ink tanks must be installed from the right in the order indicated below . • Y ello[...]

Replacing an Ink T ank 86 Routine Maintenance 2 Remov e the empty ink tank. Push the tab and remov e the ink tank. Do not touch the lock le v er ; remove only the ink tank. Impor tant ➤ • Handle ink tanks carefully to av oid staining clothing or the surrounding area. • Discard empty ink tanks according to the local laws and regulations regard[...]

Replacing an Ink T ank 87 Routine Maintenance 3 Unpack the ne w ink tank and pull off the orange tape .[...]

Replacing an Ink T ank 88 Routine Maintenance 4 Remov e the orange protectiv e cap from the bottom of the ink tank. Impor tant ➤ • Do not re-attach the protectiv e cap once you ha ve remo v ed it. • Once you ha v e remov ed the protectiv e cap , do not touch the open ink por t. Ne ver press here! Ink ma y squir t out of the tank.[...]

Replacing an Ink T ank 89 Routine Maintenance 5 Inser t the ink tank in the pr int head holder . Press on the "PUSH" mark until the ink tank snaps fir mly into place. 6 Close the front cov er . The print head holder mov es to the r ight. The ink tank installation process is now complete . Note ➤ • T o maintain optimal pr int quality [...]

Printing the Nozzle Check P attern 90 Routine Maintenance Printing the Nozzle Chec k P attern Print the nozzle check pattern to deter mine whether the ink spra ys nor mally from the print head nozzles, and to v erify pr int head alignment. Use this function when pr inted results are blurred or the colour is incorrect. Nozzle check pattern printing [...]

Printing the Nozzle Check P attern 91 Routine Maintenance Macintosh 1 With the printer on, load a sheet of A4 or Letter paper in the pr inter . 2 Open the P age Setup dialog bo x. The P age Setup dialog bo x can nor mally be opened b y selecting Pa g e Setup... in the File menu. 3 Click the Utilities button to open the Printer Utilities dialog bo x[...]

Printing the Nozzle Check P attern 92 Routine Maintenance ■ Printing the Nozzle Check P attern through the Pr inter 1 With the printer on, load a sheet of A4 or Letter paper in the pr inter . 2 Hold the RESUME/CANCEL button do wn until the PO WER lamp flashes twice. ➡ Examining the Nozzle Check P atter n[...]

Printing the Nozzle Check P attern 93 Routine Maintenance ■ Examining the Nozzle Chec k P atter n The nozzle check pattern should appear as f ollows when ink is discharged properly . Examine the nozzle check pattern output by the printer . Lines missing here indicate the print head requires cleaning. Une venness in these patterns indicates the pr[...]

Print Head Cleaning 94 Routine Maintenance Print Head Cleaning Clean the print head if you suspect that the nozzles might be clogged. Head cleaning can be perf or med either from the printer dr iv ers or from the pr inter itself . Note ➤ Cleaning the head consumes ink, so perform head cleaning only when necessary. ■ Cleaning the Print Head from[...]

Print Head Cleaning 95 Routine Maintenance Macintosh 1 Ensure the printer is on. 2 Open the P age Setup dialog bo x. The P age Setup dialog bo x can nor mally be opened b y selecting Pa g e Setup... in the File menu. 3 Click the Utilities button to open the Printer Utility dialog bo x. 4 Select Cleaning from the pull-down men u, and then click the [...]

Print Head Cleaning 96 Routine Maintenance ■ Cleaning the Print Head from the Pr inter 1 Ensure the printer is on. 2 Hold down the RESUME/CANCEL b utton until the PO WER lamp flashes once. Now the PO WER lamp star ts flashing and print head cleaning begins. Do not perform any other operations until the head cleaning finishes . After print head[...]

Print Head Deep Cleaning 97 Routine Maintenance Print Head Deep Cleaning If print quality does not improv e by standard print head cleaning, tr y deep cleaning, which is a more pow erful process. P erf or m print head deep cleaning from the pr inter driver . Note ➤ Print head deep cleaning consumes more ink than standard print head cleaning, so p[...]

Print Head Deep Cleaning 98 Routine Maintenance Macintosh 1 Ensure the printer is on. 2 Open the P age Setup dialog bo x. The P age Setup dialog bo x can nor mally be opened by selecting Pa g e Setup... in the File menu. 3 Click the Utilities button to open the Printer Utility dialog bo x. 4 Select Cleaning from the pull-down men u, and then click [...]

Cleaning the Printer 99 Routine Maintenance Cleaning the Printer During nor mal pr inting, ink and small scraps of paper accum ulate in the pr inter . When the accumulated debris becomes clearly visible, clean the printer by the f ollo wing procedure. 1 T ur n the pr inter off . 2 Ensure that the PO WER lamp is off and unplug the printer . Caution [...]

Cleaning the Printer 100 Routine Maintenance 3 Open the front cov er , and wipe the inter ior of the printer with a dr y cloth. Wipe aw a y any stra y drops of ink, scr aps of paper , and dust. P a y special attention to cleaning the blac k panel that can easily become dir ty . Do not touch any of the printer's inter nal components, such as th[...]

T ranspor ting the Printer 101 Routine Maintenance T ranspor ting the Printer P ac k the pr inter carefully in its original packing materials. If you do not ha v e the or iginal pac king mater ials, pac k the printer carefully and thoroughly in protectiv e mater ial and place inside a sturdy bo x. 1 T ur n the pr inter off . 2 After making sure tha[...]

T ranspor ting the Printer 102 Routine Maintenance 3 Remov e the paper rest and the paper output tra y . 4 Disconnect the printer cable from the computer , and then disconnect the pow er cord from the pr inter .[...]

T ranspor ting the Printer 103 Routine Maintenance 5 Secure the printer with adhesive tape as sho wn, and then pack it in a plastic bag.[...]

T ranspor ting the Printer 104 Routine Maintenance 6 Attach protectiv e mater ial to both sides of the printer when packing the printer . Clearly label the box as "F ragile", if using a transpor t company .[...]

105 Printing Media Printing Media • Compatib le Media T ypes • En velopes • High Resolution P aper HR-101N • Glossy Photo P aper GP-301/GP-301N • High Gloss Photo Film HG-201 • Glossy Photo Cards FM-101 • Photo P aper Pro PR-101 • Photo P aper Pro PC-101S • T ransparencies CF-102 • T -Shir t T ransf ers TR-201 • Banner P aper[...]

Compatible Media T ypes 106 Printing Media Compatible Media T ypes Y ou can use the f ollowing types of paper and other media. ■ Size • Standard paper : F rom A5 siz e (148.0 x 210.0 mm / 5.83 x 8.27 in) to legal size (215.9 x 355.6 mm / 8.5 x 14.0 in) • Non-standard paper : F rom 90.0 x 120.0 mm to 215.9 x 584.2 mm (F rom 3.54 x 4.72 in to 8[...]

Compatible Media T ypes 107 Printing Media ■ W eight 64 to 105 g/m 2 (17 to 28 lb) Do not use paper heavier than this (e xcept f or suppor ted Canon-brand media), as it could jam in the printer . ■ T ypes The f ollowing types of media can be used. F or more inf or mation about the media and the printing methods, ref er to the specific sections[...]

Env elopes 108 Printing Media En velopes Use either European DL or US Com. #10 size env elopes . ■ Preparation f or Printing 1 Press down on all f our corners and edges of the env elopes to flatten them as shown belo w . 2 If the env elopes are curled, hold the opposite cor ners and gently bend them in the opposite direction. Ensure that the fl[...]

Env elopes 109 Printing Media 3 If the leading edge of an env elope is puff ed up or curled, use a pen to press the env elope flat and sharpen the crease. The env elopes ma y jam in the printer if they are not completely flat and the edges are not aligned. Ensure that no curl or puff exceeds 5 mm (0.2 in). ■ Unsuitab le Env elopes • Env elope[...]

Env elopes 110 Printing Media ■ Loading • Place env elopes lengthwise with the flap to the left and the address side f acing upwards . • Set the P aper Thic kness Le v er to the r ight. • Up to 10 env elopes can be loaded at once . Note ➤ If even after removing any curl in the envelopes they still will not feed properly, clean the paper [...]

Env elopes 111 Printing Media The paper roller will rotate ten times as it cleans. Repeat this operation three times. 3 Load a sheet of A4 or Letter plain paper in the printer. 4 Hold down the RESUME/CANCEL button; when the POWER lamp flashes three times, release the RESUME/CANCEL button. The paper that is loaded in the printer will feed through th[...]

High Resolution P aper HR-101N 112 Printing Media High Resolution P aper HR-101N This type of paper provides better colour reproduction than plain paper . It is suitab le f or printing business documents that f eature graphics , and f or photographs . ■ Loading • Load the paper with the whiter side f acing up . • Set the P aper Thic kness Le [...]

High Resolution P aper HR-101N 113 Printing Media ■ Printer Dr iv er Settings • Media T ype : High Resolution P aper • P age Size : Ensure the setting matches the siz e set in the application. ■ Handling of Printed Output Do not stack more than 50 sheets in the paper output tr a y . If the output paper is cur led, it ma y pre vent the ne xt[...]

Glossy Photo P aper GP-301/GP-301N 114 Printing Media Glossy Photo P aper GP-301/GP-301N This media is still thick er than High Resolution P aper with a glossy printing surf ace to produce printouts close to photograph quality . ■ Loading • Load only one sheet at a time. • Load the paper with the whiter side f acing up . • Set the P aper Th[...]

Glossy Photo P aper GP-301/GP-301N 115 Printing Media ■ Printer Dr iv er Settings • Media T ype : Glossy Photo P aper • P age Size : Ensure the setting matches the siz e set in the application. ■ Handling of Printed Output • Remov e each sheet as soon as it is printed. • Do not touch the printed surface until the ink is fix ed (appro x[...]

High Gloss Photo Film HG-201 116 Printing Media High Gloss Photo Film HG-201 This film has an e xtremely glossy surf ace, ideal f or printing photographs with outstanding results. ■ Loading • Load only one sheet at a time. • Load the film with the cut cor ner at the upper right. • If the film is curled, flatten it by curling in the oppo[...]

High Gloss Photo Film HG-201 117 Printing Media ■ Printer Dr iv er Settings • Media T ype : High Gloss Photo Film • P age Size : Ensure the setting matches the siz e set in the application. ■ Handling of Printed Output • Remov e each sheet as soon as it is printed. • Do not touch the printed surface until the ink dries. ■ Printable Ar[...]

Glossy Photo Cards FM-101 118 Printing Media Glossy Photo Car ds FM-101 This photo-size paper is intended f or printing images that cov er the entire surf ace of the card, without a white border . When printing, use the or iginal application software , ZoomBrowser EX/PhotoRecord (f or Windo ws) or ImageBrowser (f or Macintosh). This media is av ail[...]

Glossy Photo Cards FM-101 119 Printing Media ■ Handling of Printed Output • Do not stack more than 20 sheets in the paper output tr a y . • Do not touch the printed surface until the ink dries (appro x. tw o minutes).[...]

Photo P aper Pro PR-101 120 Printing Media Photo P aper Pr o PR-101 This is thick paper with a treated surf ace that enhances gloss and pro vides superior colour reproduction. It is ideal for printing high quality photographs . This media is av ailab le in A4/ Letter and 4 × 6 sizes . ■ Loading • Load only one sheet of A4/Letter at a time. •[...]

Photo P aper Pro PR-101 121 Printing Media ■ Printer Dr iv er Settings • Media T ype : Photo P aper Pro • P age Size : Ensure the setting matches the siz e set in the application. ■ Handling of Printed Output • Remov e each sheet as soon as it is printed. • Do not touch the printed surface until the ink is fix ed (appro x. 30 minutes).[...]

Photo P aper Pro PR-101 122 Printing Media ■ Printable Area With some images the trailing edge of the image ma y be b lurred if pr inting e xtends into the printable area. Canon recommends that you print within the printing area. ➡ Printing Area Note ➤ For photograph and illustration data that you want to print with Borderless Printing, creat[...]

Photo P aper Pro PC-101S 123 Printing Media Photo P aper Pr o PC-101S Made of the same material as Photo P aper Pro PR-101, this photo-size paper is intended f or printing images that cover the entire surf ace of the card, without a white border . When printing, use the or iginal application software , ZoomBrowser EX/PhotoRecord (f or Windows) or I[...]

Photo P aper Pro PC-101S 124 Printing Media ■ Handling of Printed Output • Do not stack more than 20 sheets in the paper output tr a y . • Do not touch the printed surface until the ink is fix ed (appro x. 30 minutes). Colours in dark images may appear indistinct at first, b ut become clearer after about 30 minutes . • Images ma y smudge [...]

T ransparencies CF-102 125 Printing Media T ransparencies CF-102 This film is ideal f or printing presentation mater ial f or use with ov erhead projectors. ■ Loading • Place one sheet of plain A4 or Letter paper under the transparencies in the sheet f eeder . • Set the P aper Thic kness Le v er to the left. • A maximum of 30 sheets can be[...]

T ransparencies CF-102 126 Printing Media • Although you can print on either side of CF-102, best results can be obtained b y printing on the side toward which it curls when held by the edge . ■ Printer Dr iv er Settings • Media T ype : T ransparency • P age Size : Ensure the setting matches the siz e set in the application. ■ Handling of[...]

T -Shirt T ransf ers TR-201 127 Printing Media T -Shir t T ransfers TR-201 This paper is used to produce iron-on transf ers. The image is printed bac kwards when Media T ype is set to T -Shir t T ransf er in the pr inter driver . Note ➤ For the customers in the United States, refer to the Quick Start Guide for instructions on using TR-101 T-shirt[...]

T -Shirt T ransf ers TR-201 128 Printing Media ■ Printer Dr iv er Settings • Media T ype : T -Shir t T ransf er • P age Size : Ensure the setting matches the siz e set in the application. ■ Handling of Printed Output • Remov e each T -shir t transf er as soon as it is printed. • The T -shir t transf er should be used as soon as it is pr[...]

Banner P aper 129 Printing Media Banner P aper This is long paper that consists of consecutiv e sheets of A4 or Letter size paper , ideal f or printing long posters or banners (up to six sheets long). ■ Preparation f or Printing • When tearing the banner paper , tear off one more sheet than y ou actually need to print. • The maximum length f [...]

Banner P aper 130 Printing Media 3 Place the printer where the pr inted banner output can hang ov er the edge of the table . Ensure the ink does not stain the table or floor .[...]

Banner P aper 131 Printing Media ■ Printer Dr iv er Settings • Media T ype : Plain P aper • P age Size : When using A4 banner paper: A4 When using letter size banner paper: Letter • Copies : Must be set to "1" to print correctly . • In Windows , select Banner Printing f or Printing T ype on the P a ge Setup tab . • On a Macint[...]

132 T roubleshooting T r oubleshooting • Cannot Install the Printer Dr iv er • Print Quality is P oor or Contains Errors • Printer Does Not Star t or Stops Dur ing Print Jobs • P aper Does Not F eed Properly or P aper J ams • The PO WER Lamp Flashes Orange • An Error Message is Displa y ed on the Screen • Prob lems Unique to Windows ?[...]

Cannot Install the Printer Dr iv er 133 T roubleshooting Cannot Install the Printer Driver ■ Follow the installation pr ocedure correctly . Install the printer dr iv er carefully follo wing the procedures described in the Quick Start Guide . If the printer dr iv er was not installed correctly , reinstall it. If you are using Windo ws, delete the [...]

Cannot Install the Printer Dr iv er 134 T roubleshooting ■ If the Installer for the printer driver does not start up automatically when y ou inser t the Setup Software & User’ s Guide CD-ROM , double-c lick My Computer in the Windows screen, for Windows XP , c lick Start and select My Computer , and then double-c lick the CD-R OM icon. Note[...]

Print Quality is P oor or Contains Errors 135 T roubleshooting Print Quality is P oor or Contains Error s • Cannot Print to End of Job • Colours are Unclear • Meaningless Characters or Symbols are Printed • Printing is Blurred/Colours are Wrong • Straight Lines are Misaligned • Printed P aper Cur ls or Ink Blots • Bac k of P aper is S[...]

Print Quality is P oor or Contains Errors 136 T roubleshooting Cannot Print to End of Job ■ Confirm the P age Size setting matches the size of the paper loaded in the printer . First, check the P age Size setting in the application. Then check the P age Size setting in the Pr inter Proper ties dialog bo x f or Windo ws or the P age Setup dialog [...]

Print Quality is P oor or Contains Errors 137 T roubleshooting Colour s are Unclear ■ Confirm the Media T ype setting in the printer driver matches the type of paper loaded in the printer . If you are printing a photogr aph or an illustration from a Windows en vironment, also increase Print Quality on the Main tab . If you are w orking in a Maci[...]

Print Quality is P oor or Contains Errors 138 T roubleshooting Meaningless Character s or Symbols are Printed ■ If the prob lem only occur s when printing a specific document, try editing the document and then printing it. If this does not resolv e the problem, there ma y be a prob lem with your application program.[...]

Print Quality is P oor or Contains Errors 139 T roubleshooting Printing is Blurred/Colour s are Wr ong ■ If a specific colour does not print, chec k whether the corresponding ink tank is empty . Replace if necessary . ■ Print the nozzle chec k pattern to ensure that ink is output correctly . If the nozzle check pattern does not print correctly[...]

Print Quality is P oor or Contains Errors 140 T roubleshooting Straight Lines are Misaligned ■ Align the print head. Ensure you align the print head e v er y time you install a ne w print head. Windows 1 Open the Printer Proper ties dialog bo x. 2 Click the Maintenance tab . 3 Click Print Head Alignment . F ollow the instructions on the screen.[...]

Print Quality is P oor or Contains Errors 141 T roubleshooting Macintosh 1 Open the P age Setup dialog bo x. 2 Click Utilities . 3 Select T est Print from the pull-down menu, and then clic k Print Head Alignment . F ollow the instructions on the screen.[...]

Print Quality is P oor or Contains Errors 142 T roubleshooting ■ In the printer driver settings, select a higher print quality setting. Windows 1 Open the Printer Proper ties dialog bo x. 2 On the Main tab , clic k High f or the Print Quality setting. Macintosh 1 Open the Print dialog box. 2 F or Print Mode , select Man ual and then click Details[...]

Print Quality is P oor or Contains Errors 143 T roubleshooting Printed P aper Curls or Ink Blots ■ Use high resolution paper or photo paper to print images that require a lot of ink (i.e. pictures with intense colour s or photographs). ■ Reduce the Intensity setting in the printer driver and try printing again. Windows 1 Open the Printer Proper[...]

Print Quality is P oor or Contains Errors 144 T roubleshooting Macintosh 1 Open the Print dialog box. 2 F or Print Mode , select Man ual and then click Details . 3 Click the Colour icon and then drag the Intensity slide bar to set the intensity .[...]

Print Quality is P oor or Contains Errors 145 T roubleshooting Bac k of P aper is Sm udged ■ If the next pa ge prints before the ink is dry , enable the P ause P age printer driver setting. Y ou can either remov e each printed sheet from the output tra y as soon as it is printed, or adjust the Ink Drying W ait Time to pause after each sheet has p[...]

Print Quality is P oor or Contains Errors 146 T roubleshooting Macintosh 1 Open the P age Setup dialog bo x. 2 Click the Utilities button. 3 Select Custom Settings from the pull-down men u. 4 Select P ause between pages. , and then click Send . ■ Y ou may need to c lean some internal parts of the printer . Follo w the procedure below . 1 Load she[...]

Print Quality is P oor or Contains Errors 147 T roubleshooting Printed Surface is Scratched ■ Ensure y ou are using suitable paper . • The paper weight must be less than 105 g/m 2 (28 lb). If you use non-Canon br and paper heavier than 105 g/m 2 (28 lb), the pr int head ma y scratch the printed surf ace. Clean the print head first and pr int w[...]

Print Quality is P oor or Contains Errors 148 T roubleshooting ■ Reduce the Intensity setting in the printer driver and try printing again. When printing an image with high intensity , the paper may absorb too m uch ink and become wa vy . This ma y cause the pr inted surf ace to become scratched. Windows 1 Open the Printer Proper ties dialog bo x[...]

Print Quality is P oor or Contains Errors 149 T roubleshooting White Streaks ■ Print the nozzle chec k pattern to chec k the ink output. If a specific colour does not print in the nozzle check pattern, clean the pr int head. ➡ Printing the Nozzle Check P attern ➡ Print Head Cleaning The problem can also be resolv ed b y aligning the print he[...]

Print Quality is P oor or Contains Errors 150 T roubleshooting Colour s are Uneven or Streaked ■ Increase the print quality setting in the printer driver settings. Windows 1 Open the Printer Proper ties dialog bo x. 2 On the Main tab , clic k High f or the Print Quality setting. Macintosh 1 Open the Print dialog box. 2 F or Print Mode , select Ma[...]

Print Quality is P oor or Contains Errors 151 T roubleshooting ■ Set the halftoning method to Diffusion in the printer driver settings. Windows 1 Open the Printer Proper ties dialog bo x. 2 On the Main tab , select Custom f or the Print Quality setting, and clic k Set . 3 Click Diffusion for the Halftoning setting. Macintosh 1 Open the Print dial[...]

Printer Does Not Star t or Stops Dur ing Print Jobs 152 T roubleshooting Printer Does Not Star t or Stops During Print Jobs • Printing Does Not Star t • Printing Stops Before It is Completed • Printer Mov es But Does Not Pr int • Print Head Holder Does Not Mov e to the Centre[...]

Printer Does Not Star t or Stops Dur ing Print Jobs 153 T roubleshooting Printing Does Not Star t ■ Ensure the printer is turned on. If the PO WER lamp is off , press the POWER b utton. If the PO WER lamp is flashing green, the printer is initialising. Wait until the PO WER lamp stops flashing. Note ➤ When printing a large amount of data such[...]

Printer Does Not Star t or Stops Dur ing Print Jobs 154 T roubleshooting ■ Ensure the correct printer driver is selected. In Windows , ensure that Canon S820D is selected in the Print dialog bo x. In Macintosh, ensure that S820D is selected in the Chooser . Note ➤ In Windows, you can set the Canon S820D as the default printer. ■ Ensure the pr[...]

Printer Does Not Star t or Stops Dur ing Print Jobs 155 T roubleshooting Printing Stops Bef ore It is Completed ■ Check the status of the PO WER lamp. When the PO WER lamp is flashing g reen, the printer is processing data. Printing a large amount of data such as a photo or graphics tak es time f or the computer to process the data, during which[...]

Printer Does Not Star t or Stops Dur ing Print Jobs 156 T roubleshooting Printer Mo ves But Does Not Print ■ Check the ink tanks. If empty , replace them. ■ Ensure that the ink tanks snap into place when y ou install them. ■ If there is plenty of ink but the printer does not print, clean the print head. After cleaning the print head, pr int t[...]

Printer Does Not Star t or Stops Dur ing Print Jobs 157 T roubleshooting Print Head Holder Does Not Mo ve to the Centre ■ Ensure the printer is turned on. The print head holder will not mov e unless the power is on. If the PO WER lamp is off , close the front cov er and turn the power on. If the PO WER lamp is flashing green, the printer is init[...]

P aper Does Not F eed Proper ly or P aper J ams 158 T roubleshooting P aper Does Not Feed Pr operl y or P aper Jams • P aper Does Not F eed Properly • P aper J ams[...]

P aper Does Not F eed Proper ly or P aper J ams 159 T roubleshooting P aper Does Not Feed Pr operl y ■ Confirm the paper conditions. • If non-Canon brand media, the paper is not too thic k (less than 105g/m 2 / 28 lb). • The number of sheets loaded does not e xceed the recommended le v el. • The paper is not creased, curled or wr inkled. ?[...]

P aper Does Not F eed Proper ly or P aper J ams 160 T roubleshooting P aper Jams Remov e the paper according to the f ollowing procedure . 1 Slowly pull the paper out, either from the sheet f eeder or from the paper output slot, whiche ver is easier . If the paper tears and a piece remains inside the printer , open the front cov er and remov e it. [...]

The PO WER Lamp Flashes Orange 161 T roubleshooting The PO WER Lamp Flashes Orange An error has occurred in the printer . The number of flashes indicates the type of error , as outlined below . Check the cause and tak e the appropr iate action. ■ T wo flashes: Out of paper , paper jam or paper feed err or Replace the paper correctly and press t[...]

The PO WER Lamp Flashes Orange 162 T roubleshooting ■ Six flashes: No print head installed Install a print head. ■ Seven flashes: Def ective print head Remov e and reinstall the print head. Also , ensure that the protectiv e tape has been remov ed. If reinstalling the pr int head does not resolv e the problem, replace it with a ne w one. ■ [...]

The PO WER Lamp Flashes Orange 163 T roubleshooting ■ PO WER lamp flashes alternate green and orange: An error that requires contacting a Canon service representative ma y have occurred. T ur n the pr inter off and unplug the printer from the power supply . Plug the pr inter bac k in and tur n the printer back on. If the problem remains , contac[...]

An Error Message is Displa yed on the Screen 164 T roubleshooting An Err or Message is Displa yed on the Screen • Error Wr iting to USBxxx • Application Error or Gener al Protection F ault • Other Error Messages • Other Error Messages Windows Windows Windows Macintosh[...]

An Error Message is Displa yed on the Screen 165 T roubleshooting Err or Writing to USBxxx ■ Ensure the printer is turned on. If the PO WER lamp is off , tur n the printer on. If the PO WER lamp is flashing green, the printer is initialising. Wait until the PO WER lamp stops flashing. ■ Ensure the printer is securely connected to the computer[...]

An Error Message is Displa yed on the Screen 166 T roubleshooting 2 On the Details tab , clic k Spool Settings and then select Print directly to printer . ■ V erify the printer port status. Note ➤ Verify your printer port status on the Device Mana ger . F or information on the verification operation or correcting errors , refer to the Windows [...]

An Error Message is Displa yed on the Screen 167 T roubleshooting ■ Ensure that the printer port setting corresponds to the printer interface connection. Open the Printer Proper ties dialog bo x from the Start menu, and click the Details tab (or Po r t s tab). If USBPRNnn (Canon S820D) or USBnnn (Canon S820D) ( " n" represents a number)[...]

An Error Message is Displa yed on the Screen 168 T roubleshooting Application Err or or General Pr otection Fault ■ Ensure the application program y ou are using is intended f or your operating system. F or e xample, if y ou attempt to pr int with a Windo ws 3.1 application under Windows 98, the application ma y not function correctly and an erro[...]

An Error Message is Displa yed on the Screen 169 T roubleshooting ■ Check the amount of free space on the har d disk. Y ou ma y need to increase the amount of free space by deleting an y unnecessar y files. ■ If the prob lem only occur s when printing a specific document, try editing the document and then printing it. If this resolv es the pr[...]

An Error Message is Displa yed on the Screen 170 T roubleshooting Other Err or Messages ■ If the BJ Status Monitor is display ed, follo w the instructions on screen. If an error occurs during pr inting, the BJ Status Monitor displa ys the error on the Printer Status tab . Follo w the instructions on screen. In Windows Me or Windows 98, click the [...]

An Error Message is Displa yed on the Screen 171 T roubleshooting ■ If one of the follo wing messages is display ed outside of the BJ Status Monitor: Could not spool successfully due to insufficient disk space Increase the amount of free space on the disk by deleting an y unnecessar y files. Could not spool successfully due to insufficient mem[...]

An Error Message is Displa yed on the Screen 172 T roubleshooting Other Err or Messages ■ If a message with the format "Err or No.: Xn" (where "X" represents a letter and "n" represents a number) is displa yed: Error No.: X202 Not enough memor y f or printing. Increase a vailab le memor y by closing an y other applic[...]

Problems Unique to Windo ws 173 T roubleshooting Pr oblems Unique to Windows • The BJ Status Monitor is Not Displa y ed • Cannot Print in Background (Windo ws Me/Windows 98 only) Windows[...]

Problems Unique to Windo ws 174 T roubleshooting The BJ Status Monitor is Not Displa yed ■ Ensure "Enable bi-directional support for this printer" is selected. 1 Open the Printer Proper ties dialog bo x from the Star t menu. ➡ Opening the Printer Proper ties dialog bo x directly from the Star t menu 2 On the Details tab (or Po r t s t[...]

Problems Unique to Windo ws 175 T roubleshooting Cannot Print in Bac kgr ound (Windows Me/Windo ws 98 onl y) ■ Check the amount of free space on the har d disk. Backg round printing requires a cer tain amount of disk space. Y ou ma y need to delete unnecessar y files, or disab le backg round printing. ■ Ensure that backgr ound printing is enab[...]

Problems Unique to the Macintosh 176 T roubleshooting Pr oblems Unique to the Macintosh • J agged T e xt/Graphics, or Banded Gr adations • Cannot Print in Background Macintosh[...]

Problems Unique to the Macintosh 177 T roubleshooting Jag ged T e xt/Graphics, or Banded Gradations ■ Ensure y our application suppor ts Quick Dra w . If you are using a P ostScr ipt-compatib le application, printed text and lines ma y appear jagged and gradations ma y appear banded. As S820D is not a P ostScript printer but a Quick Dr aw printer[...]

Problems Unique to the Macintosh 178 T roubleshooting Cannot Print in Bac kgr ound ■ Ensure backgr ound printing is enabled. 1 In the Apple menu, select Chooser . 2 Click Bac kgr ounding on. ■ Check the amount of free space on the har d disk. Backg round printing requires a cer tain amount of disk space. Y ou ma y need to remov e unnecessar y ?[...]

179 Specifications Specifications Printing method: Bubb le Jet on-demand Printing resolution: 2400 (horizontal) × 1200 (v er tical) dpi. max. Print speed (pr inting with Canon standard patter n): Black printing F ast (Dr aft): 4 ppm Standard: 3.5 ppm Colour printing F ast (Dr aft): 4 ppm Standard: 2.4 ppm Photo printing (PR-101 A4) High (Fine): [...]

180 Specifications Receiv e buff er : 80 KB Interf ace: USB 1.1-compatible Interf ace connector : USB standard Series B receptacle (USB interface) Recommended printer cable: Material: A WG28 (data wiring pair) or A WG20 to 28 (distribution pair) T ype: T wisted-pair shielded cable Length: Up to 2.0 m (6.5 ft) Connectors: USB standard Series B plug[...]

181 Specifications P o wer supply: Europe A C 230 V±10%, 50 Hz USA/Canada A C 120 V , 60 Hz A ustralia A C 240 V , 50 Hz P o wer consumption: Standby: 8 W Printing: 29 W Dimensions (without a paper rest and paper output tra y): 430 (W) × 301 (D) × 188 mm (H) 16.9 (W) × 11.6 (D) × 7.0 in (H) W eight: Appro x. 5.8 kg (11 lb .)[...]

182 Specifications ■ F eed method: Continuous f eed through auto sheet f eeder F or Plain P aper , En v elopes, High Resolution P aper , Glossy Photo P aper , High Gloss Photo Film, Glossy Photo Cards, Photo P aper Pro, T ransparencies, T -shir t T r ansfers , Banner P aper ■ Sheet f eeder capacity: Plain P aper (75 gsm) 100 sheets max. High R[...]

183 Specifications ■ Ordinar y pr int media: Regular size: A4, A5, B5, 4" × 6", Letter , Legal, European DL, US Com.#10 Custom size: width: 90.0 to 215.9 mm (3.54 to 8.5 in) height: 120.0 to 584.2mm (4.72 to 23.0 in) W eight: 64 to 105 g/m 2 (17 to 28 lb) f or non-Canon brand media Canon Special media: High Resolution P aper HR-101N G[...]

184 Specifications ■ Graphic image printing: Data f or mat: Canon extended mode: Raster image format Resolution: Canon extended mode: 600, 1200, 2400 dpi ■ Print Head: Black, Photo Cy an, Photo Magenta, Cy an, Magenta, Y ellow: 256 nozzles (1200 dpi) ■ Ink T anks: Capacity (page): Black (BCI-6BK) appro x. 620 *1 , approx. 1150 *2 Cyan (BCI-6[...]

185 Specifications ■ Printer dr iv er operating en vironment: Windows IBM PC/A T -compatible computer running on Windows XP , Windows Me, Windows 2000 or Windo ws 98. Macintosh Macintosh computer equipped with a USB interf ace and Mac OS 9.x. ■ Hard disk space: Appro x. 15 MB to install on Windows Me and Windows 98, 30 MB on Mac OS , or appro [...]

186 Specifications ■ Printing Area T o ensure the best pr int quality , the pr inter allo ws a margin along each edge of media. Printing area (dar k blue): Canon recommends that you print within this area. () Printable area (light b lue): The area where it is possible to print. Howe v er , printing in this area can adv ersely affect the print qu[...]

187 Specifications A4, B5, A5, 4" x 6" Note ➤ When printing on PR-101 and GP-301/GP-301N, selection of "Borderless Printing" enables you to make prints with no margins. However, borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled. Size Printable Area (width x height) A[...]

188 Specifications Letter , Legal Note ➤ When printing on PR-101 and GP-301/GP-301N, selection of "Borderless Printing" enables you to make prints with no margins. However, borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled. Size Printable Area (width x height) Letter 203.2 × [...]

189 Specifications En velopes Size Printable Area (width x height) European DL 190.5 × 103.2 mm / 7.5 × 4.1 in US Com. #10 211.8 × 98.0 mm / 8.3 × 3.9 in 3.0 mm / 0.12 in 26.5 mm / 1.04 in 3.4 mm / 0.13 in 3.4 mm / 0.13 in Printable area[...]

190 Specifications Banner P aper Size Printable Area (width x height) Banner P aper A4: 203.2 × 1774.0 mm / 8.0 × 69.8 in Letter : 203.2 × 1668.4 mm / 8.0 × 65.7 in 3.4 mm / 0.13 in 3.4 mm / 0.13 in 3.0 mm / 0.12 in 33.0 mm / 1.3 in 5.0 mm / 0.2 in Max. 6 sheets Min. 2 sheets Recommended printing area Printable area[...]

191 Inde x A Application Error 168 B Background printing (Macintosh) 55 Background printing (Windows) 175 Banner Paper 129 BCI-6BK 85 BCI-6C 85 BCI-6M 85 BCI-6PC Photo 85 BCI-6PM Photo 85 BCI-6Y 85 BJ Print Monitor (Macintosh) 55 BJ Status Monitor (Macintosh) 61 BJ Status Monitor (Windows) 32, 170, 174 Booklet Printing 22 Borderless Printing 22, 40[...]

192 Inde x Cancelling a Print Job (Windows) 35 Chooser (Macintosh) 55 Cleaning 30, 42, 94 Cleaning the Printer 99 Client (Macintosh) 59 Compatible Media Types 106 D Deep Cleaning 30, 97 Duplex Printing 23, 53 E Envelopes 108 Error Message 164, 170, 172 F Fit-to-page Printing 22, 53 Front cover 157 G Gamma Correction (Macintosh) 51 General Protectio[...]

193 Inde x I Ink Tank 84, 85 M Media Type (Macintosh) 44 Media Type (Windows) 19 N Network (Macintosh) 58 Nozzle Check Pattern 93 O Opening the Printer Properties Dialog Box (Windows) 16 P Page Setup Dialog Box (Macintosh) 39 Page Size (Windows) 21 Paper feed roller 110 Paper Jams 160 Paper Size (Macintosh) 39 Photo Optimizer PRO (Macintosh) 49 Pho[...]

194 Inde x Print Dialog Box (Macintosh) 44 Print Mode (Macintosh) 44 Print server (Macintosh) 58 Printable area 186 Printer Driver (Macintosh) 37 Printer Driver (Windows) 15 Printer port 166, 167 Printer Properties Dialog Box (Windows) 16, 18 Printing Area 186 Printing the Nozzle Check Pattern 90 Q Quiet Mode 31 R Replacing an Ink Tank 85 S Simulat[...]

195 Inde x U Uninstalling Printer Drivers (Macintosh) 62 Uninstalling Printer Drivers (Windows) 36 V Vivid Photo 27, 49 W When to Replace Ink Tank and Maintain Print Head 84[...]