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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Carrier Access KTA, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Carrier Access KTA one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Carrier Access KTA. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Carrier Access KTA should contain:
- informations concerning technical data of Carrier Access KTA
- name of the manufacturer and a year of construction of the Carrier Access KTA item
- rules of operation, control and maintenance of the Carrier Access KTA item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Carrier Access KTA alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Carrier Access KTA, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Carrier Access service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Carrier Access KTA.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Carrier Access KTA item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Adapter KT A Series User Manual[...]
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Page 2
1. Introduction ............................................................................................................................... ............................ 3 2. Sketch ............................................................................................................................... .....................................[...]
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Page 3
1. Introduction KT A series is one of V oIP te rminal products, with one port connecting with regular PSTN term inal devices and one port connecti ng with Internet. It transfers voice through net. By the m anagement of soft-switch pla tform and the support of tele com, KT A can com municate with V oIP term inals and dial to regula r phone inexpensi[...]
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Page 4
2.2 LED Indicators RX TX MSG Phone Service Power Power —— Power On LED TX —— Network data being transmitted RX —— Network data being received Service —— Service connected (Remains illum inated wh en successfully logged-on to server) Phone —— phone in operation (phone in-used when light on means workin g under V oIP , when lig ht[...]
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Page 5
(3) Plug one side of the RJ-1 1 of phone line to the PHONE Port(FXS) ⑤ of KT A, plug another sid e of the phone line into u ser te r minal (phone, line entrance to P ABX, etc.). (4) If you are the KT A1010,KT A101 1’ s user , put the phone line to the LINE Port(FXO) ⑥ of KT A, you will hav e the both function of V oIP and PSTN. (5) Plug the a[...]
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Page 6
After network connection, please pick up handset, press key “#*047#” to hear IP address of the adaptor box. In the address field of browser, type the IP address and pres s ENTER to display the Settings page. A log-in page will be s hown. Enter log-in password to set parameters. The default password is 1234. If adaptor box cannot get IP, enter ?[...]
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Page 7
HCP: If your router (or other network device) is conf igured to allocate an IP address to the KTA D automatically then you can simply set the KTA up for DHCP operation and no other network parameters need to be completed. PPPoE : If your ADSL modem (or other network device) doe s not allow you to conf igure PPPoE then you may need to configure this[...]
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Page 8
Instruction: Depending on your service provider the KTA may display “gk zone” instead of “service address”. Notice: If login failed, contact your se rvice carrier t o adjust parameters. Do not aj ust default value in most cases. ¾ Audio Setting s Audio codec otice: A ll above audio par ameters are default settings. Con tact your operator t[...]
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Page 9
¾ Upgrade Click “Update Firmware” of the right-bottom of setting page. KTA would autom atical ly reboot after up radin g, th en pl ease press key s on the phone as #358# ( #DLT# ) to restore default settings an d rebo ot again! Note: If you have been instructed to use the “Upgrade Tool ” to perfor m the upgrade then you will need to en[...]
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Page 10
Every KT A can call any land or mobil e phone anywhe re in the world. Please dial with the service carrier’ s dialing rule. Press “#” after you dial the phone number . Example 1: If a U.S service carrier’ s dialin g rule: T o call a U.S or Cana da number , please first dial 1, then the telephone num ber . KT A user calling an U.S/Canad a re[...]
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Page 11
Please input the forwarding number Please type in the tar get number , which will be forwarded to. Notice: Call forwarding target number must be a PSTN number, with more than 7 digits. Example 1: If a U.S service carrier ’ s di aling rule: T o forward to a U.S or Canada number , please first dial 1, then the telephone num ber . KT A user wants to[...]
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Page 12
z Humidity: 10% to 90% no dew 5.3 Dimensions z 166.4x 1 19x 31.6mm (L x W x H) 6. Frequent Problems and Solutions Problems Probably Causes Solutions Bandwidth < 30Kbps Unacceptable voice quality under V oIP Unstable network quality: Delay>500ms or jitter>100ms or package loss>10% Using in network environment as stable and qualified as y[...]
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Page 13
z V oice active detection z Comfortable noise generation z Echo cancellatio n z Dynamic buf fer managem ent—minimize ef fect to voice qu ality caused by audio delay jitter z Supports NA T z Supports.H.323/SIP z Supports Remote Upgra de z Supports Call Forwarding z Lightningproo f 7.2 Standards and agreements z IEEE 802.3 10 Base-T z G .71 1A, G .[...]
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Page 14
impact, and do not leave the product in dump or highly humid conditions! Current user manual is made based on the functions of present pr oducts, if any content change has made, no further notice. 14[...]