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A good user manual
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First and foremost, an user manual of Chamberlain 9902 should contain:
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Table of contents for the manual
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Page 1
Garage Door Opener Model 9902 1/2 HP For Residential Use Only Owner ’ s Manual ■ Please read this manual and the enclosed safety materials car efully! ■ Fasten the manual near the garage door after installation. ■ The door WILL NOT CLOSE unless the Protector System ® is connected and properly aligned. ■ Periodic checks of the opener are [...]
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Page 2
Start by re viewing these important safety alert symbols: 2 Safety alert symbol re view ............................................2 Safety information, precautions, tools ..........................3 T esting your garage door for binding & balance ..........3 Carton in ventory ...........................................................4 Hardwa[...]
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Page 3
3 Sectional Door One-Piece Door Pliers Wire Cutters Claw Hammer Hack Saw Screwdriver 1/2" & 7/16" Sockets and Wrench Drill Tape Measure 1/2" x 7/16" Box Wrench 2 1 Stepladder Pencil 3/16", 5/16" and 5/32" Drill Bits Carpenter's Level During assembly , installation and adjustment of the opener , instructio[...]
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Page 4
4 Straight Door Arm Section Curved Door Arm Section Header Bracket UP CEILING MOUNT ONLY Remote Control Transmitter Visor Clip Sprocket Coupling Rail Assembly 2-Conductor Bell Wire White & White/Red Light Lens Header/Rail Brackets Trolley Rail Support Braces (4) Hanging Brackets Safety Labels and Literature Door Bracket SECURITY ✚ Multi-Funct[...]
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Page 5
Hardware 5 Separate all hardware fr om the packages in the rail carton and the opener carton and group as shown below , for the assembly and installation procedur es. Lock Nut 1/4"-20 x 7/16 (12) Wing Nut (2) Carriage Bolt 1/4"-20x1/2" (2) 1/4" - 20 x 5/8" Hex Screw (4) Sprocket Coupling Sleeve Assembly Hardware Bolt 1/4-20[...]
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Page 6
6 Header Bracket Rail Bracket Trolley Straight Door Arm Manual Release Rope & Handle Door Bracket Garage Door Curved Door Arm Garage Door Spring Header Wall Rail Assembly Closed Position Safety Reversing Sensor Horizontal and vertical reinforcement is needed for lightweight garage doors (fiberglass, steel, aluminum, door with glass panels, etc.[...]
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Page 7
7 Safety Reversing Sensor FINISHED CEILING Support bracket & fastening hardware is required. See page 20. Safety Reversing Sensor Header Wall Access Door Gap between floor and bottom of door must not exceed 1/4". Closed Position Header Bracket Trolley Straight Door Arm Manual Release Rope & Handle Door Bracket Curved Door Arm Header Wa[...]
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Page 8
8 Center Rail Trolley Rack Extend End Rails Outward Extend End Rails Outward Rail Assembly Carton Remove Cardboard Packing Remove Cardboard Packing Rail Support Braces Straight Door Arm Rail Assembly Hardware Bag Chassis Assembly Hardware Bag ASSEMBL Y STEP 1 Assemble the Rail Assembly Section: Pages 8 - 1 1 Center Rail Door End Rail Rail Sprocket [...]
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Page 9
9 Center Rail Slide End Rails Towards Center Rail Slide End Rails Towards Center Rail Rail Support Brace Lock Nuts Center Rail Rail Pin Alignment Hole Rail Support Brace Rail Pin Rail Pin Alignment Hole Alignment Hole 1/4x20x1-3/4" Bolts 1/4x20x1-3/4" Bolts Lock Nuts End Rail Door End Sprocket End 4. Be ginning with the sprocket end, stra[...]
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Page 10
10 ASSEMBL Y STEP 2 Fasten the Rail T o the Power Unit and Install the Trolley /7/94 Rail Sprocket Rail Assembly Trolley Coupling Rail/Power Unit Bracket Lock Nuts 1/4"-20 Power Unit Sprocket Power Unit Foam Packaging Hex Screws 1/4"-20x5/8" 1/4" - 20 Lock Nut 1/4" - 20 x 5/8" Hex Screw Hardware Shown Actual Size As il[...]
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Page 11
ASSEMBL Y STEP 3 Attach the Rail Brackets 11 IMPORT ANT INST ALLA TION INSTRUCTIONS T o r educe the risk of severe injury or death to persons: 1. READ AND FOLLOW ALL INST ALLA TION INSTRUCTIONS 2. Install only on a properly balanced and lubricated garage door . An improperly balanced door may not reverse and could result in severe injury or death. [...]
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Page 12
Header Wall Ceiling Track Highest Point of Travel Door Door Track 3" Header Wall Highest Point of Travel 3" 12 Vertical Guideline Finished Ceiling Vertical Guideline Header Wall 2x4 Structural Supports SECTIONAL Door or ONE PIECE Door with T rack • Close the door and mark the inside vertical centerline of the garage door . • Extend th[...]
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Page 13
Header Wall Vertical Centerline Vertical Centerline of Garage Door 2x4 Unfinished Ceiling Structural Supports 2x4 Header Support OPTIONAL CEILING MOUNT FOR HEADER BRACKET • Close the door and mark the inside vertical centerline of your garage door . Extend the line onto the header wall abov e door . If headroom clearance is minimal, you can insta[...]
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Page 14
Lag Screws 5/16"x9x1-5/8" Highest Point of Travel (of Garage Door) Vertical Center Line Header Wall Garage Door UP CEILING MOUNT ONLY Wall Mounting Holes Optional Wall Mounting Holes The nail hole is for positioning only. You must use lag screws to mount the header bracket. UP CEILING MOUNT ONLY Door Spring Header Bracket 2x4 Structural S[...]
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Page 15
Header Bracket Rail Bracket Foam Packaging Opener Carton or Temporary Support Header Wall Garage Door Rail Clevis Pin 5/16" x 2-3/4" Ring Fastener Clevis Pin 5/16"x2-3/4 " Ring Fastener Header Bracket Rail Bracket Rail • Position the opener on the garage floor belo w the header bracket. Use packing material as a protecti ve ba[...]
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Page 16
Without a properly working safety reversing sensor, persons (particularly children) could be injured or killed by a closing garage door. Read and follow all instructions. To protect small children, install the safety reversing sensor so that the beam will be no higher than 4"-6" above the garage floor. Disconnect power to the garage door [...]
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Page 17
Installation Step 4 Install the Safety Reversing Sensor (Receiving and Sending Eyes) 17 FLOOR MOUNT (Right Side) WALL MOUNT (Right Side) DOOR TRACK MOUNT (Right Side) Indicator light Lens Lip Sensor Brack et Door T rac k Sensor Brack et Optional Extension Bracket (See Accessories) Lens Indicator light Attach with concrete anchors (not provided) Ins[...]
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Page 18
18 Installation Step 4 (Continued) Install the Safety Reversing Sensor Invisible Light Beam Protection Area Sensor Sensor Bell Wire Foam Packaging Carton 2. Run wires along channels to power unit and pull taut. 1. Run wires from sensors to end of rail at the door header. Cross & twist here to help contain wires in channels on top of rail. 3. Th[...]
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Page 19
Installation Step 5 Position the Opener Follow instructions which apply to your door type as illustrated. To prevent damage to steel, aluminum, fiberglass or glass panel doors, do not rest the opener on the door without using a 2x4. SECTIONAL Door or ONE-PIECE Door with T rack A 2x4 laid flat is convenient for setting an ideal door - to-rail distan[...]
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Page 20
Installation Step 6 Hang the Opener T wo repr esentative installations are shown. Y ours may be different. Hanging brackets should be angled, Figure 1, to provide rigid support. On finished ceilings, Figure 2, attach a sturdy metal bracket to structural supports before installing the opener . The bracket and fastening har dwar e ar e not supplied. [...]
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Page 21
Installation Step 7 Install the Door Control and Connect all Wiring 21 Locate the door control within sight of the door at a minimum height of 5 feet where small childr en cannot reach, and away fr om all moving parts of the door and door hardware. The multi-function door control is typically attached directly to the wall, see Figure 1. For pre-wir[...]
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Page 22
Aligning the Safety Sensors • Plug in the opener . The indicator lights in both the sending and receiving eyes will glow steadily if wiring connections and alignment are correct. The sending eye orange indicator light will glow regardless of alignment or obstruction. If the green indicator light in the r eceiving eye is off, dim, or flickering (a[...]
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Page 23
Installation Step 10 Install the Lights and Lens Installation Step 1 1 Attach the Manual Release Rope and Handle Do not use the red handle to pull the door open or closed. The rope knot could become untied and you could fall. Use the manual release only to disengage the trolley and, if possible, only when the door is closed. Garage doors are heavy.[...]
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Page 24
Installation Step 12 Fasten Door Bracket Follow instructions which apply to your door type as illustrated below or on page 25. T o prevent dama g e to steel, aluminum, fiber glass or glass panel doors, al ways reinfor ce the inside of the door both vertically and horizontally with an angle ir on. A horizontal brace should be long enough to be secur[...]
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Page 25
Horizontal and vertical reinforcement is needed for lightweight garage doors (fiberglass, aluminum, steel, door with glass panel, etc.). (Not Provided) Header Wall Vertical Centerline of Garage Door Finished Ceiling Optional Placement of Door Bracket Header Bracket Door Bracket 2x4 Support For a door with no exposed framing or for the optional inst[...]
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Page 26
Installation Step 13 Connect Door Arm to Trolley F ollow instructions which apply to your door type as illustrated below and on page 27. Make sur e garage door is fully closed. Pull the manual release handle to disconnect the outer trolley fr om the inner trolley . Slide the outer trolley back (away from the door) about 2" as sho wn in Figures[...]
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Page 27
Door Arm Fully Open Trolley Closed Door Open Door Door with Backward Slant Door Arm Connector Hole Door Arm Connector Hole Fully Closed Trolley Door Arm Nuts 5/16"-18 Lock Washers 5/16" Ring Fastener Straight Arm Screws 5/16"-18x7/8 Door Bracket Clevis Pin 5/16"x1-1/4" Curved Door Arm All ONE-PIECE Doors Assemble the Door A[...]
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Page 28
Adjustment Step 1 Adjust the UP and DOWN Limits Do not make any limit adjustments until the safety re versing sensors are completely installed. 28 Limit adjustment settings regulate the points at which the door will stop when moving up or do wn. The door will stop in the up direction if anything interferes with door trav el. The door will r everse [...]
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Page 29
Adjustment Step 2 Adjust the Force Too much force on the door will interfere with the proper operation of the safety reverse system. The door might not reverse properly when required and could seriously injure or kill someone under it. Do not increase the force beyond the minimum amount required to close the door. Do not use the force adjustments t[...]
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Page 30
Adjustment Step 4 T est the Safety Reverse System T est • W ith the door fully open, place a one-inch board (or a 2x4 laid flat) on the floor , centered under the garage door . • Operate the door in the down direction. The door must reverse on striking the obstruction. Adjustment If the door stops on the obstruction, it is not traveling far eno[...]
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Page 31
Once a Month Manually operate door . If it is unbalanced or binding, call for professional garage door service. Check to be sure door opens & closes fully . Adjust limits and/or force if necessary . (See pages 28 & 29.) Repeat the safety re verse test. Make an y necessary adjustments (See page 30). Once a Y ear Oil door rollers, bearings an[...]
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Page 32
32 Activate the opener with any of the f ollowing: • The Remote Control T ransmitter . Hold the lar ge push button do wn until the door starts to mov e. • The Door Control. Hold push bar do wn until the door starts to mov e. • The Outside K eylock or Keyless Entry . (See Accessories) When the opener is activated with the safety r eversing sen[...]
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Page 33
Children operating or playing with a garage door opener can injure themselves or others. The garage door could close and cause serious injury or death. Do not allow children to operate the door control(s) or remote control transmitter(s). A moving garage door could injure or kill someone under it. Activate the opener only when you can see the door [...]
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Page 34
1. Does the opener have electric power? Plug a lamp into the outlet. If it doesn't light, check the fuse box or the circuit breaker . (Some outlets are controlled by a wall switch.) 2. Have you disabled all door locks? Review installation instruction warnings on Page 1 1. 3. Is there a build-up of ice or snow under the door? The door may be fr[...]
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Page 35
Having a Problem? (continued) Situation Probable Cause & Solution The door reverses for no apparent reason and opener lights don't blink: The door reverses for no apparent reason and opener lights blink for 5 seconds after reversing: 1. Is something obstructing the door? Pull the manual release handle. Operate the door manually . If it is [...]
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Page 36
11 5 NOTICE 6 10 12 7 UP CEILING MOUNT ONLY 8 4 3 2 1 LOCK LIGHT 9 13 3 1 5 8 10 7 2 9 4 6 Rail Assembly Parts Installation Parts 36 KEY PART NO. NO. DESCRIPTION 1 41A4796 Hardware bag 2 41A4795 Hardware bag (includes sprocket coupling) 3 12B569-1 Left rail bracket 4 12B569-2 Right rail bracket 5 1C4827-1 Screw drive rail assembly 6 12B560 Rail sup[...]
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Page 37
Repair Parts 37 ew crew Drive 2/94 DN UP Brown Wire (Down) Contact LIMIT SWITCH ASSY. Grey Wire Yellow Wire (Up) Contact Center Limit Contact Drive Gear 2 1 4 5 7 13 17 16 9 12 8 14 15 10 6 11 3 8c 8a 8b 8d Opener Assembly Parts KEY P ART NO. NO. DESCRIPTION 1 31D426 Drive shaft cover 2 41B4245 Line cord 3 30B363 Capacitor – 1/2 HP 4 12A373 Capac[...]
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Page 38
LOCK LIGHT LOCK LIGHT 953CB 956CB 935CB 41A5281 Motion Detecting Control Panel: Multi-function door control with motion sensor that automatically turns opener lights on for 5 minutes when it detects a person entering the garage. Sensor can be easily deactivated when desired. 940CB SECURITY ✚ Keyless Entry: Enables homeowner to operate garage door[...]
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Page 39
Index Access Door/Outside Quick Release Accessory .................................................................................................6, 7, 35, 36 Electrical Safety W arnings ......................................................................................................................................2, 22, 31 Garage Door T esti[...]
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Page 40
© 2000, The Chamberlain Group, Inc. 114A2305B All Rights Reserved Printed in Mexico CHAMBERLAIN SER VICE IS ON CALL OUR LARGE SERVICE ORGANIZATION SPANS AMERICA INSTALLATION AND SERVICE INFORMATION IS AS NEAR AS YOUR TELEPHONE SIX DAYS A WEEK. SIMPLY DIAL OUR TOLL FREE NUMBER: 1-800-528-9131 HOURS: (Central Standard Time) 6:00 A.M. TO 7:00 P.M. Mo[...]