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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Chamberlain EL25, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Chamberlain EL25 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Chamberlain EL25. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Chamberlain EL25 should contain:
- informations concerning technical data of Chamberlain EL25
- name of the manufacturer and a year of construction of the Chamberlain EL25 item
- rules of operation, control and maintenance of the Chamberlain EL25 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Chamberlain EL25 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Chamberlain EL25, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Chamberlain service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Chamberlain EL25.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Chamberlain EL25 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
T elephone entr y/access control sy s tem © 2010 The Chamberlain Group, Inc. All Rights Reser ved Ins t allation Manual for Ins t allation Manual for EL MODELS EL MODELS ® ® ® ®[...]
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Page 2
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Page 3
Table of Contents Page 1 Mounting the Unit Page Dimensions 2 EL25 Installation 3 Rotating the Keypad for Vertical Mounting 3 Unlocking/Locking EL2000 4 EL2000 Installation 5 Wire Type Wire Connections to Unit (Factory Settings for Relays) 6 Wire Specs and Run Distances 7 Power Wire Specs and Run Distances 7 Grounding the Unit Grounding the Unit 8 P[...]
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Page 4
1-5/8 in. Conduit Hole Knockouts for 5/16 in. Knockouts f or 3/8 in. 15 in. AUG 10, 2005 WELCOME 3-1/16 in. 9 in. 1-5/8 in. 1-15/16 in. 2 in. 12 in. 7 in. 9-1/2 in. 6 in. 3-1/16 in. 1-1/2 in. 1/2 in. 6 in. 3-15/16 in. 3-1/16 in. 10-1/4 in. 3-1/16 in. 5-1/8 in. Mounting Holes (4) for 5/16 in. 1-1/16 in. Conduit Hole 3 in. Page 2 Dimensions Dimension[...]
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Page 5
Bracket Keypad Main Circuit Board Main Circuit Board Connections J200 - Speaker J402 - Light J404 - Call Button Board ONLY Vertical Mounting Position J401 - Keypad J406 - Light J201 - Microphone NOTE: Bracket notch lines up with ribbon cable on keypad. Page 3 EL25 Installation EL25 Installation DO NOT overload the removable terminal block connector[...]
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Page 6
Page 4 Unlocking/Locking EL2000 Unlocking EL2000 1. Apply pressure to the right-side of the unit. 2. While maintaining pressure, turn key clockwise. 3. Open cover. Locking EL2000 1. Turn key counter clockwise to lock position. 2. Close cover. 3. Apply pressure to left-side until you hear a “click” sound. 4. Apply pressure to right-side of unit [...]
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Page 7
Page 5 # 1 2 3 ? 4 5 6 7 8 9 * 0 # # # # # # 1 2 3 4 5 6 7 8 9 0 * # ? # # # # # EL2000 Model Installation EL2000 Installation 1 Unlock Unit. 2 Open Cover. 3 Unplug the 2 Main Harnesses (Optional). 4 Slide Front Cover Out of Hinges (Optional). 6 Mount Back Housing to Wall or Pedestal. 5 Knock-out Desired Mounting Plugs Using Punch. NO T E: This uni[...]
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Page 8
Page 6 Wire Connections to the Unit Input Board Connections 1. Door 1 Exit Request and Door Status 2. Door 2 Exit Request and Door Status 3. Door 3 Exit Request and Door Status 4. Door 4 Exit Request and Door Status 5. Postal Lock Input 6. AutoCall Input 7. Power 12 VAC Input Output Board Connections 8. Resident Tip/Ring 9. Telco Tip/Ring 10. Relay[...]
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Page 9
Page 7 Wire Specs and Run Distances Wire Specs and Run Distances Use this chart to pull wires in preparation of your installation: Power Wire Specs and Run Distances Description of Wire Run Grounding the Chassis Residence and Telco Phone Lines Door Strike Magnetic Lock Dry Contact Closure (Most Gate Operators ) Exit Request (REX) / Auxiliary Open D[...]
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Page 8 Grounding the Units Grounding the Units Ensure that the system is grounded properly. The units contain a number of static sensitive components that can be damaged by static discharge. IMPORTANT: An Earth Ground Rod is Strongly Recommended and should be no further than 12 feet from the unit and use a minimum of 12 gauge wire in most cases. Th[...]
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Page 11
Page 9 Wiring 1 Unit to Telco Line Wiring 1 Unit to Telco Line The bypass board allows the unit to be disconnected without interrupting normal telephone operation. NOTE: Installation where fiber optic phone lines are present may require additional modifications from your telephone provider. Contact your provider for more information. • When the u[...]
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Page 12
Page 10 Wiring Multiple Units to Telco Line Wiring Multiple Units to Telco Line Up to 7 units can share the same phone line. The bypass boards allow the units to be disconnected without interrupting normal telephone operation. NOTE: Installation where fiber optic phone lines are present may require additional modifications from your telephone provi[...]
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Page 13
Page 11 Wiring with No Telco Line Wiring with No Telco Line The unit can be a stand alone system that allows communication between the unit and a resident’s phones. Single Unit Tip Ring Tip Ring RES TELCO Use 18-24 AWG 2 twisted pair Output Board (See page 6) NOTE: Ringer Equivalence Number (REN) of “5” maximum. Never run Telco wires and High[...]
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Page 14
Page 12 Wiring to Dedicated Telco Line Wiring to Dedicated Telco Line IO Output Board LED 2 LED 1 RELAY 1 RELAY 2 RELAY 3 RELAY 4 J3 J5 J4 J1 NO NC C NO NC C NO NC C NO NC C LED 4 LED 3 RES TELCO J6 J8 Tip Ring Tip Ring IO Output Board LED 2 LED 1 RELAY 1 RELAY 2 RELAY 3 RELAY 4 J3 J5 J4 J1 NO NC C NO NC C NO NC C NO NC C LED 4 LED 3 RES TELCO J6 J[...]
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Page 15
Page 13 Wiring to an Internal Phone System Wiring to an Internal Phone System The units can be wired to any Analog Trunk in an internal home phone system. NOTE: Installation where fiber optic phone lines are present may require additional modifications from your telephone provider. Contact your provider for more information. IO Output Board LED 2 L[...]
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Page 16
Page 14 Connection To A NPBI System Connection To An NPBI System IO Output Board LED 2 LED 1 RELAY 1 RELAY 2 RELAY 3 RELAY 4 J3 J5 J4 J1 NO NC C NO NC C NO NC C NO NC C LED 4 LED 3 RES TELCO J6 J8 Tip Ring Tip Ring IO Output Board LED 2 LED 1 RELAY 1 RELAY 2 RELAY 3 RELAY 4 J3 J5 J4 J1 NO NC C NO NC C NO NC C NO NC C LED 4 LED 3 RES TELCO J6 J8 Tip[...]
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Page 17
Page 15 Wiring a Door Strike Lock/Maglock Wiring a Door Strike Lock Wiring a Maglock IO Output Board LED 2 LED 1 RELAY 1 RELAY 2 RELAY 3 RELAY 4 J3 J5 J4 J1 NO NC C NO NC C NO NC C NO NC C LED 4 LED 3 RES TELCO J6 J8 Use 18-22 AWG NOTE: The door strike can be connected to any of the 4 relays. Normally Open Common DO NOT use the unit’s power suppl[...]
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Page 18
Page 16 Wiring a Gate Operator / Key Switch / PIR / REX Wiring a Gate Operator Wiring a Key Switch/PIR/REX Any auxiliary opening device such as a key switch or PIR (Passive Infrared Device), or an exit request button (REX) that provides normally open contact closure can be hooked up to the Door Input terminals. IO Output Board LED 2 LED 1 RELAY 1 R[...]
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Page 19
Page 17 Wiring a Door Sensing Device / AutoCall Wiring a Door Sensing Device The units can monitor the position of up to four doors/gates and may react to a change in their status with one of the relays (not set as a control relay). For example, if a door is pried open or is held open after its relay deactivates, the unit will record the breach in [...]
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Page 20
Page 18 Wiring a RF Module / Card Reader / Keypad Wiring a Radio Frequency Module An optional radio frequency module and a remote antenna can be installed if the residents will access a controlled area with a transmitter. Refer to instructions supplied with the optional RF Module for more information. Wiegand Card Reader/Keypad Wiegand card readers[...]
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Page 21
Page 19 Wiring a Postal Lock Switch / Internal Camera (CCTV) Wiring a Postal Lock Switch - EL25 Models Only The Post Office requires installation of a postal lock if postal carriers do not have access to a controlled area. Contact the local post office and arrange for them to install the postal lock while you are on site. The postal lock requires a[...]
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Page 22
Page 20 Wiring Power to the Unit Wiring Power to the Unit The 110 VAC outlet must be dedicated to the unit ONLY . This outlet should be wired back to its own 10 Amp minimum circuit breaker. This will prevent two problems: • Other equipment cannot introduce spikes, noise, surges or dips into the power circuit. • The system’s operation will not[...]
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Page 23
Page 21 J500 H2 100A UD H2 100A UD 3D2 100 16B J406 LCD J201 MIC J403 D2 D102 D153 3D2 100 16B 3D2 100 16B 3D2 100 16B H2 100A UD 3D2 100 16B J400 + DEVICE 1,2 Description Type Used on Model 1 11 10 9 8 7 6 5 4 3 2 No. Board Label EL25 EL2000 Name LED D300 X X PWR LED Indicates Unit is receiving power. Connector J405 X X 20-Pin Connector Connector [...]
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Page 24
Page 22 Troubleshooting Troubleshooting Wiring • Check for correct length and AWG of wires. See page 7. • Check that wires are correctly inserted into the terminal blocks (not loose, no two sharing the same position). • Check board markings for correct terminal block placements. • Make sure high voltage and Telco Wires do not share the same[...]
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Page 25
Page 23 Repair Parts Repair Parts Installation and Service Information is Available Call our Toll Free Number 1-800-528-2806 www.chamberlain.com 17 21 22 18 19 20 16 15 10 13 14 11 11 12 8 9 7 4 5 6 1 2 3 When ordering repair parts, please supply the following information: Description and Model Number Part Description Model Number 19 20 21 22 18 17[...]
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Page 26
Page 24 EL2000 Parts Repair Parts Repair Parts 8 1 2 3 4 6 7 5 16 17 20 9 19 13 12 21 18 22 14 10 15 23 When ordering repair parts, please supply the following information: Description and Model Number Part Description Model Number 19 20 21 22 18 17 16 15 14 Part Description Model Number 1 11 12 13 10 9 8 7 6 5 4 3 2 Assembly Display and Display Bo[...]
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Page 27
Page 25 Your System Diagram Your System Diagram[...]
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Page 28
Page 26 Your Wiring Configuration Your Wiring Configuration External Access Control Device(s) connected to optional board(s) Device 0 ________________________________________________________________________________ J400 Position on Main Board Device 1 ________________________________________________________________________________ Device 2 ________[...]
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Page 29
Page 27 Accessories Accessories 0 0 4 J 0 0 2 J 2 0 4 J 6 0 4 J 1 0 2 J 7 0 4 J 4 0 4J 1 0 4 J 6 0 4 J 4 0 4J 1 0 4 0 0 4 J N O C I T I N U W E N e h t k c i l C . 1 t i n U r e t n E d n a e m a N e p y T t i n U 1 , y r t n u o C r e t n E y t i C d n a . v o r P / e t a t S 2 K O k c il C 3 b a T S G N I T T E S L O R T N O C e h t t c e l e S d[...]
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Page 30
Page 28 FCC and DOC Requirements FCC and DOC Requirements FCC Requirements The units comply with Part 68 of the FCC Rules. The label affixed to this equipment contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone compa[...]
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® ® 845 L arch Avenue Elmhurs t, Illinois 60125-1196 114A4170B © 2010 The Chamberlain Group, Inc. All Rights Reser ved[...]