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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Chamberlain RWIS, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Chamberlain RWIS one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Chamberlain RWIS. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Chamberlain RWIS should contain:
- informations concerning technical data of Chamberlain RWIS
- name of the manufacturer and a year of construction of the Chamberlain RWIS item
- rules of operation, control and maintenance of the Chamberlain RWIS item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Chamberlain RWIS alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Chamberlain RWIS, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Chamberlain service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Chamberlain RWIS.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Chamberlain RWIS item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Carton Inventory Overview The Intercom has up to a 1000' range and allows multiple simultaneous conversations, using a 900 Mhz secure digital radio link. The intercoms form an exclusive network and respond only to other intercoms in the network. Intercom (2 in Model RWIS) 1 Rubber Pads (2 in Model RWIS) Operation & Features Channel Button:[...]
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Page 2
2 Assemble Intercom Step 1 Step 2 Install 4 AA Alkaline batteries (not provided). (Lithium batteries recommended for colder environments.) Programming Intercom Adhere rubber pads to bottom. Repeat Steps 1 and 2 for any additional intercoms. The intercom must be programmed to at least one other intercom to become a network or it can be programmed in[...]
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Page 3
Troubleshooting 3 Intercom does not function. Check batteries in intercom. If using an AC Adapter ensure that it is plugged in. Ensure intercom is connected to a network. See Programming Intercom. Ensure that intercoms are on the same channel. See Operation & Features. Intercom is not getting expected transmission range. Keep antenna vertical. [...]
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Page 4
© 2008, The Chamberlain Group Inc. 114A3510B All Rights Reserved NOTICE: To comply with FCC and or Industry Canada rules (IC), adjustment or modifications of this receiver and/or transmitter are prohibited, except for changing the code setting or replacing the battery. THERE ARE NO OTHER USER SERVICEABLE PARTS. Tested to Comply with FCC Standards [...]