Chevrolet Impala (2011) manual

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 201 1 Chevrolet Impala Owner Manual M In Brief ... ..................... 1 - 1 Instrument Panel . . . . . . . . . . . . . . 1-2 Initial Drive Information . . . . . . . . 1-3 V ehicle Features . . . . . . . . . . . . . 1-14 Performance and Maintenance . . . . . . . . . . . . . . . . 1-18 Keys, [...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 201 1 Chevrolet Impala Owner Manual M Electrical System . . . . . . . . . . . . 10-37 Wheels and T ires . . . . . . . . . . . 10-42 Jump Starting . . . . . . . . . . . . . . . 10-75 T owing . . . . . . . . . . . . . . . . . . . . . . 10-79 Appearance Care . . . . . . . . . . . 10-81 Service an[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Introduction iii The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET , the CHEVROLET Emblem, IMP ALA, and the IMP ALA Emblem are trademarks and/or service marks of General Motors LL[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 iv Introduction Using this Manual T o quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found. Danger , Warnings, and Cautions W arning messages found on vehicle labels [...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Introduction v V ehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the Index. 9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) % : Audio Steering Wheel Controls o[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 vi Introduction 2 NOTES[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-1 In Brief Instrument Panel Instrument Panel . . . . . . . . . . . . . . 1-2 Initial Drive Information Initial Drive Information . . . . . . . . 1-3 Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . 1-4 Remote V ehicle Start . . . . . . . . . 1-4 Door Loc[...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 1-2 In Brief Instrument Panel[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-3 A. Air V ents on page 8 ‑ 5 . B. Remote Trunk Release Button. See T runk on page 2 ‑ 10 . C. T urn and Lane-Change Signals on page 6 ‑ 4 . D. Instrument Cluster on page 5 ‑ 1 1 . E. Hazard Warning Flashers on page 6 ‑ 4 . F . Driver Information Center (DIC) on page 5 ‑[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 1-4 In Brief Remote Keyless Entry (RKE) System The RKE transmitter is used to remotely lock and unlock the doors from up to 60 m (195 ft) away from the vehicle. Press K to unlock the driver door . Press again within five seconds to unlock all remaining doors. Press Q to lock all doors. Lock an[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-5 Canceling a Remote Start T o cancel a remote start: . Aim the RKE transmitter at the vehicle and press and hold / until the parking lamps turn off. . T urn on the hazard warning flashers. . T urn the ignition on and then back off. See Remote V ehicle Start on page 2 ‑ 5 . Door L[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 1-6 In Brief Windows The power window switches are on the driver door armrest. Each passenger door has a switch that controls only that window . Press the front of the switch to the first position to open the window . Pull the switch up to close it. For more information, see Power Windows on p[...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-7 Power Seats T o adjust a power seat, if equipped: . Move the seat forward or rearward by sliding the control forward or rearward. . Raise or lower the front or rear of the seat cushion by moving the front or rear of the control up or down. See Power Seat Adjustment on page 3 ‑ 4[...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 1-8 In Brief Second Row Seats On vehicles with the flip and fold feature, the bottom seat cushions can be flipped forward and the seatback folded down to create an extended cargo area. The vehicle also has an under seat storage area. See Rear Seats (Split Folding) on page 3 ‑ 8 for more info[...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-9 United States Canada See Passenger Sensing System on page 3 ‑ 34 for important information. Mirror Adjustment Exterior Mirrors Controls for the outside power mirrors are on the driver door armrest. Press the left or right side of the selector located above the control pad to adj[...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 1-10 In Brief Steering Wheel Adjustment The tilt wheel lever is located on the left side of the steering column. T o adjust the steering wheel: 1. Hold the wheel and pull the lever toward you. 2. Move the steering wheel up or down. 3. Release the lever to lock the steering wheel in place. Do [...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-1 1 P : Briefly turn to this position to manually turn the automatic lamp control and Daytime Running Lamps (DRL) off or on. For vehicles first sold in Canada, the off position only works when the vehicle is shifted into the P (Park) position. AUTO: Automatically operates the headl[...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 1-12 In Brief Climate Controls This vehicle may have a dual or single climate control system. The heating, cooling, defrost, defog, and ventilation can be controlled with either of these systems. Dual Zone with Optional Heated Seat Controls A. Fan Control B. Outside Air C. Recirculation D. Ai[...]

Black plate (13,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-13 Single Zone A. Fan Control B. Outside Air C. T emperature Control D. Recirculation E. Air Delivery Mode Control F . Air Conditioning G. Rear Window Defogger See Climate Control Systems on page 8 ‑ 1 .[...]

Black plate (14,1) Chevrolet Impala Owner Manual - 201 1 1-14 In Brief V ehicle Features Radio(s) Radio with CD (MP3) O : Press to turn the system on and off. Turn to increase or decrease the volume. BAND: Press to choose between FM, AM, or XM ™ , if equipped. f : Select radio stations. © ¨ : Seek or scan stations. 4 : Press to display addition[...]

Black plate (15,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-15 Storing a Favorite Station Depending on which radio the vehicle has, radio stations are stored as either favorites or presets. For radios with a F A V button, a maximum of 36 stations can be stored as favorites using the 6 softkeys located below the radio station frequency tabs [...]

Black plate (16,1) Chevrolet Impala Owner Manual - 201 1 1-16 In Brief Portable Audio Devices This vehicle may have an auxiliary input jack, located on the audio faceplate. External devices such as iPods ® , MP3 players, etc. can be connected to the auxiliary input jack using a 3.5 mm (1/8 in) input jack cable. See “ Using the Auxiliary Input Ja[...]

Black plate (17,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-17 b g : Press to silence the vehicle speakers only . Press again to turn the sound on. Press and hold longer than two seconds to interact with the OnStar ® or Bluetooth systems, if equipped. c x : Press to go to the previous radio station stored as a favorite, the next track if a[...]

Black plate (18,1) Chevrolet Impala Owner Manual - 201 1 1-18 In Brief Power Outlets The vehicle has three 12 ‐ volt outlets which can be used to plug in electrical equipment, such as a cell phone or MP3 player . On vehicles with a center console, one outlet is located inside the center floor console and two outlets are located at the front of th[...]

Black plate (19,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-19 Electronic Stability Control (ESC) The Electronic Stability Control system assists with directional control of the vehicle in difficult driving conditions. The system turns on automatically every time the vehicle is started. . T o turn off both traction control and Electronic St[...]

Black plate (20,1) Chevrolet Impala Owner Manual - 201 1 1-20 In Brief Engine Oil Life System The engine oil life system calculates engine oil life based on vehicle use and displays a DIC message when it is necessary to change the engine oil and filter . The oil life system should be reset to 100% only following an oil change. Resetting the Oil Lif[...]

Black plate (21,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-21 Roadside Assistance Program U.S.: 1-800-243-8872 TTY Users: 1-888-889-2438 Canada: 1-800-268-6800 As the owner of a new Chevrolet, you are automatically enrolled in the Roadside Assistance program. See Roadside Assistance Program on page 13 ‑ 6 for more information. Roadside A[...]

Black plate (22,1) Chevrolet Impala Owner Manual - 201 1 1-22 In Brief Crisis Assist, Stolen V ehicle Assistance, V ehicle Diagnostics, Remote Door Unlock, Roadside Assistance, T urn ‐ by ‐ T urn Navigation, and Hands ‐ Free Calling are available on most vehicles. Not all OnStar services are available on all vehicles. For more information see[...]

Black plate (23,1) Chevrolet Impala Owner Manual - 201 1 In Brief 1-23 OnStar Steering Wheel Controls This vehicle may have a b g / c x T alk/Mute button that can be used to interact with OnStar Hands-Free Calling. See Steering Wheel Controls on page 5 ‑ 3 for more information. On some vehicles, the mute button can be used to dial numbers into vo[...]

Black plate (24,1) Chevrolet Impala Owner Manual - 201 1 1-24 In Brief 2 NOTES[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Keys, Doors and Windows 2-1 Keys, Doors and Windows Keys and Locks K e y s .......................... 2 - 2 Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . 2-2 Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . 2-3 Remote V ehicle Start . . . . . . [...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 2-2 Keys, Doors and Windows Keys and Locks Keys { W ARNING Leaving children in a vehicle with the ignition key is dangerous for many reasons. Children or others could be badly injured or even killed. They could operate the power windows or other controls or even make the vehicle move. The wind[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Keys, Doors and Windows 2-3 Remote Keyless Entry (RKE) System Operation The Remote Keyless Entry (RKE) transmitter functions work up to 60 m (195 ft) away from the vehicle. There are other conditions which can affect the performance of the transmitter . See Remote Keyless Entry (RKE) System on[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 2-4 Keys, Doors and Windows L (V ehicle Locator/Panic Alarm): Press and release to locate the vehicle. The turn signal lamps flash and the horn sounds three times. Press and hold L for more than two seconds to activate the panic alarm. The turn signal lamps flash and the horn sounds repeatedly[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Keys, Doors and Windows 2-5 T o replace the battery: 1. Separate the transmitter with a flat, thin object, such as a flat head screwdriver . . Carefully insert the tool into the notch located along the parting line of the transmitter . Do not insert the tool too far . Stop as soon as resistanc[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 2-6 Keys, Doors and Windows / (Remote Start): This button will be on the RKE transmitter if you have remote start. T o start the vehicle using the remote start feature: 1. Aim the transmitter at the vehicle. 2. Press and release Q , then immediately press and hold / for two to four seconds or [...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 Keys, Doors and Windows 2-7 The remote vehicle start feature will not operate if any of the follow occur: . The vehicle's key is in the ignition. . The vehicle's hood is open. . The hazard warning flashers are on. . The check engine light is on. See Malfunction Indicator Lamp on page[...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 2-8 Keys, Doors and Windows Power Door Locks A power door lock switch is located on both front doors next to the door handle. Press the top of the switch to unlock all doors or press the bottom of the switch to lock all doors. If the vehicle has the optional content theft-deterrent system and [...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 Keys, Doors and Windows 2-9 Lockout Protection This feature helps prevent you from locking the doors while the key is in the ignition. Always remember to take your key with you when exiting the vehicle. If the lock switch is pressed on the door that is open and the key is in the ignition, all [...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 2-10 Keys, Doors and Windows Doors T runk { W ARNING Exhaust gases can enter the vehicle if it is driven with the liftgate, trunk/hatch open, or with any objects that pass through the seal between the body and the trunk/hatch or liftgate. Engine exhaust contains Carbon Monoxide (CO) which can[...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 Keys, Doors and Windows 2-1 1 Emergency T runk Release Handle Notice: Do not use the emergency trunk release handle as a tie-down or anchor point when securing items in the trunk as it could damage the handle. The emergency trunk release handle is only intended to aid a person trapped in a la[...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 2-12 Keys, Doors and Windows Once armed, the alarm will go off if someone tries to enter the vehicle without using the RKE transmitter or a key or turns the ignition on with an incorrect key . The horn will sound and the turn signal lamps will flash for about 30 seconds. When the alarm is arm[...]

Black plate (13,1) Chevrolet Impala Owner Manual - 201 1 Keys, Doors and Windows 2-13 Y ou do not have to manually arm or disarm the system. The security light will come on if there is a problem with arming or disarming the theft-deterrent system. When the P ASS-Key III+ system senses that someone is using the wrong key , it prevents the vehicle fr[...]

Black plate (14,1) Chevrolet Impala Owner Manual - 201 1 2-14 Keys, Doors and Windows 4. Insert the new key to be programmed and turn it to the ON/RUN position within five seconds of turning the ignition to the LOCK/OFF position in Step 3. The security light will turn off once the key has been programmed. 5. Repeat Steps 1 through 4 if additional k[...]

Black plate (15,1) Chevrolet Impala Owner Manual - 201 1 Keys, Doors and Windows 2-15 2. Press one of the four buttons located on the control pad to move the mirror to the desired direction. 3. Adjust each outside mirror so that a little of the vehicle and the area behind it can be seen. Keep the selector switch in the center position when not adju[...]

Black plate (16,1) Chevrolet Impala Owner Manual - 201 1 2-16 Keys, Doors and Windows Windows { W ARNING Leaving children, helpless adults, or pets in a vehicle with the windows closed is dangerous. They can be overcome by the extreme heat and suffer permanent injuries or even death from heat stroke. Never leave a child, a helpless adult, or a pet [...]

Black plate (17,1) Chevrolet Impala Owner Manual - 201 1 Keys, Doors and Windows 2-17 The switches on the driver door armrest are used to control each of the windows. Each passenger door has its own window switch. The power window switches work while the ignition is in ON/RUN, ACC/ACCESSORY , or while Retained Accessory Power (RAP) is active. See R[...]

Black plate (18,1) Chevrolet Impala Owner Manual - 201 1 2-18 Keys, Doors and Windows Roof Sunroof On vehicles with a sunroof, the sunroof switches are on the overhead console. The sunroof can only be operated when the ignition is in ON/RUN or ACC/ACCESSORY , or when Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) on pa[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-1 Seats and Restraints Head Restraints Head Restraints . . . . . . . . . . . . . . . 3-2 Front Seats Seat Adjustment . . . . . . . . . . . . . . 3-3 Center Seat . . . . . . . . . . . . . . . . . . . 3-4 Power Seat Adjustment . . . . . . . 3-4 Lumbar Adjustment . . . . . [...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 3-2 Seats and Restraints Head Restraints The vehicle's front seats have adjustable head restraints in the outboard seating positions. { W ARNING With head restraints that are not installed and adjusted properly , there is a greater chance that occupants will suffer a neck/spinal injury in[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-3 Rear Seat The vehicle's rear seat has head restraints in the outboard seating positions that cannot be adjusted. The vehicle's rear seat has a headrest in the center seating position that cannot be adjusted. The rear seat head restraints and headrest are not [...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 3-4 Seats and Restraints Center Seat The vehicle may have a front center seat. There are cupholders on the underside of the seat cushion. T o use them, flip the seat cushion forward. The seat can also be used as a storage area by lowering the seatback. See Center Console Storage on page 4 ‑ [...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-5 Reclining Seatbacks { W ARNING Sitting in a reclined position when the vehicle is in motion can be dangerous. Even when buckled up, the safety belts cannot do their job when reclined like this. The shoulder belt cannot do its job because it will not be against your bod[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 3-6 Seats and Restraints Manual Reclining Seatbacks { W ARNING Y ou can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver seat[...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-7 Heated Front Seats { W ARNING If you cannot feel temperature change or pain to the skin, the seat heater may cause burns even at low temperatures. T o reduce the risk of burns, people with such a condition should use care when using the seat heater , especially for lon[...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 3-8 Seats and Restraints Rear Seats Rear Seats (Split Folding) Flip and Fold Feature On vehicles with this feature, the seat cushions flip forward and the seatbacks fold down to create an extended flat cargo area. T o flip the seat cushion and fold the seatback: 1. Make sure the front seats ar[...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-9 T o return the seats to the normal position: { W ARNING If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked. 1. Raise th[...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 3-10 Seats and Restraints Safety Belts This section of the manual describes how to use safety belts properly . It also describes some things not to do with safety belts. { W ARNING Do not let anyone ride where a safety belt cannot be worn properly . In a crash, if you or your passenger(s) are[...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-1 1 Why Safety Belts Work When you ride in or on anything, you go as fast as it goes. T ake the simplest vehicle. Suppose it is just a seat on wheels. Put someone on it. Get it up to speed. Then stop the vehicle. The rider does not stop.[...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 3-12 Seats and Restraints The person keeps going until stopped by something. In a real vehicle, it could be the windshield... or the instrument panel... or the safety belts! With safety belts, you slow down as the vehicle does. Y ou get more time to stop. Y ou stop over more distance, and you[...]

Black plate (13,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-13 Questions and Answers About Safety Belts Q: Will I be trapped in the vehicle after a crash if I am wearing a safety belt? A: Y ou could be — whether you are wearing a safety belt or not. But your chance of being conscious during and after an accident, so you can un[...]

Black plate (14,1) Chevrolet Impala Owner Manual - 201 1 3-14 Seats and Restraints How to Wear Safety Belts Properly This section is only for people of adult size. Be aware that there are special things to know about safety belts and children. And there are different rules for smaller children and infants. If a child will be riding in the vehicle, [...]

Black plate (15,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-15 { W ARNING Y ou can be seriously hurt if the shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury . The shoulder belt should fit snugly against your body . Q: What is wrong with this? A: The lap belt is too loose. It wi[...]

Black plate (16,1) Chevrolet Impala Owner Manual - 201 1 3-16 Seats and Restraints Q: What is wrong with this? A: The belt is buckled in the wrong buckle. { W ARNING Y ou can be seriously injured if the belt is buckled in the wrong place like this. In a crash, the belt would go up over your abdomen. The belt forces would be there, not on the pelvic[...]

Black plate (17,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-17 { W ARNING Y ou can be seriously injured if the belt goes over an armrest like this. The belt would be much too high. In a crash, you can slide under the belt. The belt force would then be applied on the abdomen, not on the pelvic bones, and that could cause serious [...]

Black plate (18,1) Chevrolet Impala Owner Manual - 201 1 3-18 Seats and Restraints Q: What is wrong with this? A: The belt is behind the body . { W ARNING Y ou can be seriously injured by not wearing the lap-shoulder belt properly . In a crash, you would not be restrained by the shoulder belt. Y our body could move too far forward increasing the ch[...]

Black plate (19,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-19 { W ARNING Y ou can be seriously injured by a twisted belt. In a crash, you would not have the full width of the belt to spread impact forces. If a belt is twisted, make it straight so it can work properly , or ask your dealer to fix it. Lap-Shoulder Belt All seating[...]

Black plate (20,1) Chevrolet Impala Owner Manual - 201 1 3-20 Seats and Restraints 4. If equipped with a shoulder belt height adjuster , move it to the height that is right for you. See “ Shoulder Belt Height Adjuster ” in this section for instructions on use and important safety information. 5. T o make the lap part tight, pull up on the shoul[...]

Black plate (21,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-21 Squeeze the buttons (A) on the sides of the height adjuster and move the height adjuster to the desired position. Y ou can move the adjuster up just by pushing up on the shoulder belt guide. After the adjuster is set to the desired position, try to move it down witho[...]

Black plate (22,1) Chevrolet Impala Owner Manual - 201 1 3-22 Seats and Restraints 2. Place the guide over the belt, and insert the two edges of the belt into the slots of the guide. 3. Be sure that the belt is not twisted and it lies flat. The elastic cord must be under the belt and the guide on top. { W ARNING A safety belt that is not properly w[...]

Black plate (23,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-23 4. Buckle, position, and release the safety belt as described previously in this section. Make sure the shoulder portion of the belt is on the shoulder and not falling off of it. The belt should be close to, but not contacting, the neck. T o remove and store the comf[...]

Black plate (24,1) Chevrolet Impala Owner Manual - 201 1 3-24 Seats and Restraints T o make the belt longer , tilt the latch plate and pull it along the belt. Buckle, position, and release it the same way as the lap part of a lap-shoulder belt. T o make the belt shorter , pull its free end as shown until the belt is snug. If the belt is not long en[...]

Black plate (25,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-25 Safety System Check Now and then, check that the safety belt reminder light, safety belts, buckles, latch plates, retractors, and anchorages are working properly . Look for any other loose or damaged safety belt system parts that might keep a safety belt system from [...]

Black plate (26,1) Chevrolet Impala Owner Manual - 201 1 3-26 Seats and Restraints See your dealer to have the safety belt assemblies inspected or replaced. New parts and repairs may be necessary even if the safety belt system was not being used at the time of the crash. Have the safety belt pretensioners checked if the vehicle has been in a crash,[...]

Black plate (27,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-27 Here are the most important things to know about the airbag system: { W ARNING Y ou can be severely injured or killed in a crash if you are not wearing your safety belt — even if you have airbags. Airbags are designed to work with safety belts, but do not replace t[...]

Black plate (28,1) Chevrolet Impala Owner Manual - 201 1 3-28 Seats and Restraints There is an airbag readiness light on the instrument panel cluster , which shows the airbag symbol. The system checks the airbag electrical system for malfunctions. The light tells you if there is an electrical problem. See Airbag Readiness Light on page 5 ‑ 15 for[...]

Black plate (29,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-29 Driver Side Shown, Passenger Side Similar The seat ‐ mounted side impact airbags for the driver and right front passenger are in the side of the seatbacks closest to the door . Driver Side Shown, Passenger Side Similar The roof-rail airbags for the driver , right f[...]

Black plate (30,1) Chevrolet Impala Owner Manual - 201 1 3-30 Seats and Restraints When Should an Airbag Inflate? Frontal airbags are designed to inflate in moderate to severe frontal or near-frontal crashes to help reduce the potential for severe injuries mainly to the driver's or right front passenger's head and chest. However , they ar[...]

Black plate (31,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-31 The vehicle has seat-mounted side impact and roof-rail airbags. See Airbag System on page 3 ‑ 26 . Seat-mounted side impact and roof-rail airbags are intended to inflate in moderate to severe side crashes. Seat-mounted side impact and roof-rail airbags will inflate[...]

Black plate (32,1) Chevrolet Impala Owner Manual - 201 1 3-32 Seats and Restraints How Does an Airbag Restrain? In moderate to severe frontal or near frontal collisions, even belted occupants can contact the steering wheel or the instrument panel. In moderate to severe side collisions, even belted occupants can contact the inside of the vehicle. Ai[...]

Black plate (33,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-33 The parts of the airbag that come into contact with you may be warm, but not too hot to touch. There may be some smoke and dust coming from the vents in the deflated airbags. Airbag inflation does not prevent the driver from seeing out of the windshield or being able[...]

Black plate (34,1) Chevrolet Impala Owner Manual - 201 1 3-34 Seats and Restraints In many crashes severe enough to inflate the airbag, windshields are broken by vehicle deformation. Additional windshield breakage may also occur from the right front passenger airbag. . Airbags are designed to inflate only once. After an airbag inflates, you will ne[...]

Black plate (35,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-35 Canada The words ON and OFF , or the symbol for on and off, will be visible during the system check. If you are using remote start to start the vehicle from a distance, if equipped, you may not see the system check. When the system check is complete, either the word [...]

Black plate (36,1) Chevrolet Impala Owner Manual - 201 1 3-36 Seats and Restraints A label on the sun visor says, “ Never put a rear-facing child seat in the front. ” This is because the risk to the rear-facing child is so great, if the airbag deploys. { W ARNING A child in a rear-facing child restraint can be seriously injured or killed if the[...]

Black plate (37,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-37 The passenger sensing system is designed to turn on (may inflate) the right front passenger frontal airbag anytime the system senses that a person of adult size is sitting properly in the right front passenger seat. When the passenger sensing system has allowed the a[...]

Black plate (38,1) Chevrolet Impala Owner Manual - 201 1 3-38 Seats and Restraints 5. If, after reinstalling the child restraint and restarting the vehicle, the on indicator is still lit, turn the vehicle off. Then slightly recline the vehicle seatback and adjust the seat cushion, if adjustable, to make sure that the vehicle seatback is not pushing[...]

Black plate (39,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-39 Additional Factors Affecting System Operation Safety belts help keep the passenger in position on the seat during vehicle maneuvers and braking, which helps the passenger sensing system maintain the passenger airbag status. See “ Safety Belts ” and “ Child Rest[...]

Black plate (40,1) Chevrolet Impala Owner Manual - 201 1 3-40 Seats and Restraints Servicing the Airbag-Equipped V ehicle Airbags affect how the vehicle should be serviced. There are parts of the airbag system in several places around the vehicle. Y our dealer and the service manual have information about servicing the vehicle and the airbag system[...]

Black plate (41,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-41 In addition, the vehicle has a passenger sensing system for the right front passenger position, which includes sensors that are part of the passenger's seat. The passenger sensing system may not operate properly if the original seat trim is replaced with non-GM [...]

Black plate (42,1) Chevrolet Impala Owner Manual - 201 1 3-42 Seats and Restraints Replacing Airbag System Parts After a Crash { W ARNING A crash can damage the airbag systems in the vehicle. A damaged airbag system may not work properly and may not protect you and your passenger(s) in a crash, resulting in serious injury or even death. T o help ma[...]

Black plate (43,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-43 The manufacturer's instructions that come with the booster seat state the weight and height limitations for that booster . Use a booster seat with a lap-shoulder belt until the child passes the fit test below: . Sit all the way back on the seat. Do the knees ben[...]

Black plate (44,1) Chevrolet Impala Owner Manual - 201 1 3-44 Seats and Restraints { W ARNING Never do this. Never allow two children to wear the same safety belt. The safety belt can not properly spread the impact forces. In a crash, the two children can be crushed together and seriously injured. A safety belt must be used by only one person at a [...]

Black plate (45,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-45 Infants and Y oung Children Everyone in a vehicle needs protection! This includes infants and all other children. Neither the distance traveled nor the age and size of the traveler changes the need, for everyone, to use safety restraints. In fact, the law in every st[...]

Black plate (46,1) Chevrolet Impala Owner Manual - 201 1 3-46 Seats and Restraints { W ARNING Never do this. Children who are up against, or very close to, any airbag when it inflates can be seriously injured or killed. Never put a rear-facing child restraint in the right front seat. Secure a rear-facing child restraint in a rear seat. It is also b[...]

Black plate (47,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-47 { W ARNING T o reduce the risk of neck and head injury during a crash, infants need complete support. This is because an infant's neck is not fully developed and its head weighs so much compared with the rest of its body . In a crash, an infant in a rear-facing [...]

Black plate (48,1) Chevrolet Impala Owner Manual - 201 1 3-48 Seats and Restraints (B) Forward-Facing Child Seat A forward-facing child seat (B) provides restraint for the child's body with the harness. (C) Booster Seats A booster seat (C) is a child restraint designed to improve the fit of the vehicle's safety belt system. A booster seat[...]

Black plate (49,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-49 Children can be endangered in a crash if the child restraint is not properly secured in the vehicle. When securing an add-on child restraint, refer to the instructions that come with the restraint which may be on the restraint itself or in a booklet, or both, and to [...]

Black plate (50,1) Chevrolet Impala Owner Manual - 201 1 3-50 Seats and Restraints A label on your sun visor says, “ Never put a rear-facing child seat in the front. ” This is because the risk to the rear-facing child is so great, if the airbag deploys. { W ARNING A child in a rear-facing child restraint can be seriously injured or killed if th[...]

Black plate (51,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-51 Depending on where you place the child restraint and the size of the child restraint, you may not be able to access adjacent safety belt assemblies or LA TCH anchors for additional passengers or child restraints. Adjacent seating positions should not be used if the c[...]

Black plate (52,1) Chevrolet Impala Owner Manual - 201 1 3-52 Seats and Restraints Lower Anchors Lower anchors (A) are metal bars built into the vehicle. There are two lower anchors for each LA TCH seating position that will accommodate a child restraint with lower attachments (B). T op T ether Anchor A top tether (A, C) anchors the top of the chil[...]

Black plate (53,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-53 Lower Anchor and T op T ether Anchor Locations Rear Seat i (T op T ether Anchor): Seating positions with top tether anchors. j (Lower Anchor): Seating positions with two lower anchors. T o assist you in locating the lower anchors, each seating position with lower anc[...]

Black plate (54,1) Chevrolet Impala Owner Manual - 201 1 3-54 Seats and Restraints Do not secure a child restraint in a position without a top tether anchor if a national or local law requires that the top tether be attached, or if the instructions that come with the child restraint say that the top tether must be attached. According to accident st[...]

Black plate (55,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-55 { W ARNING Children can be seriously injured or strangled if a shoulder belt is wrapped around their neck and the safety belt continues to tighten. Buckle any unused safety belts behind the child restraint so children cannot reach them. Pull the shoulder belt all the[...]

Black plate (56,1) Chevrolet Impala Owner Manual - 201 1 3-56 Seats and Restraints 2.3. Route, attach, and tighten the top tether according to your child restraint instructions and the following instructions: If the position you are using has a fixed headrest and you are using a single tether , route the tether over the head restraint. If the posit[...]

Black plate (57,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-57 Securing Child Restraints (Rear Seat Position) When securing a child restraint in a rear seating position, study the instructions that came with the child restraint to make sure it is compatible with this vehicle. If the child restraint has the LA TCH system, see Low[...]

Black plate (58,1) Chevrolet Impala Owner Manual - 201 1 3-58 Seats and Restraints 3. Push the latch plate into the buckle until it clicks. Position the release button on the buckle so that the safety belt could be quickly unbuckled if necessary . 4. Pull the shoulder belt all the way out of the retractor to set the lock. When the retractor lock is[...]

Black plate (59,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-59 6. If the child restraint has a top tether , follow the child restraint manufacturer's instructions regarding the use of the top tether . See Lower Anchors and T ethers for Children (LA TCH System) on page 3 ‑ 51 for more information. 7. Before placing a child[...]

Black plate (60,1) Chevrolet Impala Owner Manual - 201 1 3-60 Seats and Restraints A label on the sun visor says, “ Never put a rear-facing child seat in the front. ” This is because the risk to the rear-facing child is so great, if the airbag deploys. { W ARNING A child in a rear-facing child restraint can be seriously injured or killed if the[...]

Black plate (61,1) Chevrolet Impala Owner Manual - 201 1 Seats and Restraints 3-61 Y ou will be using the lap-shoulder belt to secure the child restraint in this position. Follow the instructions that came with the child restraint. 1. Move the seat as far back as it will go before securing the forward-facing child restraint. When the passenger sens[...]

Black plate (62,1) Chevrolet Impala Owner Manual - 201 1 3-62 Seats and Restraints 6. T o tighten the belt, push down on the child restraint, pull the shoulder portion of the belt to tighten the lap portion of the belt, and feed the shoulder belt back into the retractor . When installing a forward-facing child restraint, it may be helpful to use yo[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Storage 4-1 Storage Storage Compartments Glove Box . . . . . . . . . . . . . . . . . . . . 4-1 Cupholders . . . . . . . . . . . . . . . . . . . 4-1 Sunglasses Storage . . . . . . . . . . 4-1 Armrest Storage . . . . . . . . . . . . . . 4-1 Rear Storage . . . . . . . . . . . . . . . . . 4-2 Cent[...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 4-2 Storage Rear Storage For vehicles with a split folding rear seat, there are two storage areas underneath. Pull the tab(s) located by the passenger side safety belt buckle and the driver side rear seat to access the storage areas. See Rear Seats (Split Folding) on page 3 ‑ 8 for more info[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-1 Instruments and Controls Controls Steering Wheel Adjustment . . . 5-2 Steering Wheel Controls . . . . . . 5-3 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Windshield Wiper/W asher . . . . . 5-4 Compass . . . . . . . . . . . . . . . . . . . . . 5-5 C[...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 5-2 Instruments and Controls T ransmission Messages . . . . . 5-38 V ehicle Reminder Messages . . . . . . . . . . . . . . . . . . 5-38 W asher Fluid Messages . . . . . 5-38 V ehicle Personalization V ehicle Personalization . . . . . . 5-39 Universal Remote System Universal Remote System . . . [...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-3 Steering Wheel Controls V ehicles with audio steering wheel controls could differ depending on the vehicle's options. Some audio controls can be adjusted at the steering wheel. w (Next): Press to go to the next radio station stored as a favorite, or the next t[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 5-4 Instruments and Controls Windshield Wiper/W asher T urn the band with the wiper symbol to control the windshield wipers. 8 (Mist): Single wipe, turn to 8 , then release. Several wipes, hold the band on 8 longer . 9 (Off): Turns the windshield wipers off. 6 (Adjustable Interval Wipes): T ur[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-5 Compass This vehicle may have a compass in the Driver Information Center (DIC). Compass Zone Y our dealer will set the correct zone for your location. Under certain circumstances, such as during a long distance cross-country trip or moving to a new state or provinc[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 5-6 Instruments and Controls 4. Press 3 until the vehicle heading, for example, N for North, is displayed in the DIC. 5. If calibration is necessary , calibrate the compass. See “ Compass Calibration Procedure ” following. Compass Calibration The compass can be manually calibrated. Only ca[...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-7 Clock Without Date Display AM/FM Base Radio with a Single CD Player This radio has a H button for setting the time. T o set the time: 1. Press the H button until the hour begins flashing on the display . Press H a second time and the minutes begin flashing on the d[...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 5-8 Instruments and Controls 4. T o increase the time or date, do one of the following: . Press the pushbutton below the selected tab. . T urn the f knob clockwise. . Press ¨ SEEK. . Press FWD. 5. T o decrease the time or date, do one of the following: . T urn the f knob counter ‐ clockwi[...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-9 Remove the cover to access and replace when not in use. { W ARNING Power is always supplied to the outlets. Do not leave electrical equipment plugged in when the vehicle is not in use because the vehicle could catch fire and cause injury or death. Notice: Leaving e[...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 5-10 Instruments and Controls Ashtrays The vehicle may have an ashtray . The ashtray may be located in the console, if the vehicle has one; otherwise, it may be located in the center armrest of the front seat. Notice: If papers, pins, or other flammable items are put in the ashtray , hot ciga[...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-1 1 Instrument Cluster English Uplevel Shown, Base and Metric Similar[...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 5-12 Instruments and Controls Speedometer The speedometer shows the vehicle speed in both kilometers per hour (km/h) and miles per hour (mph). Odometer The odometer shows how far the vehicle has been driven in either miles (used in the United States) or in kilometers (used in Canada). This ve[...]

Black plate (13,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-13 Metric When the ignition is on, the fuel gauge indicates about how much fuel is left in the fuel tank. An arrow on the fuel gauge indicates the side of the vehicle the fuel door is on. Here are four things that some owners ask about. None of these show a problem [...]

Black plate (14,1) Chevrolet Impala Owner Manual - 201 1 5-14 Instruments and Controls Metric This gauge shows the engine coolant temperature. If the gauge pointer moves toward the “ H ” (United States) or torward the shaded thermostat (Canada), it means that the engine coolant has overheated. If the vehicle has been operating under normal driv[...]

Black plate (15,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-15 This chime and light are repeated if the passenger remains unbuckled and the vehicle is in motion. If the passenger safety belt is buckled, neither the chime nor the light comes on. The front passenger safety belt reminder light and chime may turn on if an object[...]

Black plate (16,1) Chevrolet Impala Owner Manual - 201 1 5-16 Instruments and Controls Passenger Airbag Status Indicator The vehicle has the passenger sensing system. See Passenger Sensing System on page 3 ‑ 34 for important safety information. The instrument panel has a passenger airbag status indicator . United States Canada When the vehicle is[...]

Black plate (17,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-17 Charging System Light This light comes on briefly when the ignition key is turned to ST ART , but the engine is not running, as a check to show it is working. If it does not, have the vehicle serviced by your dealer . The light should go out once the engine start[...]

Black plate (18,1) Chevrolet Impala Owner Manual - 201 1 5-18 Instruments and Controls If the malfunction indicator lamp comes on and stays on while the engine is running, this indicates that there is an OBD II problem and service is required. Malfunctions often are indicated by the system before any problem is apparent. Being aware of the light ca[...]

Black plate (19,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-19 Light On Steady: An emission control system malfunction has been detected on the vehicle. Diagnosis and service might be required. The following may correct an emissions system malfunction: . Make sure the fuel cap is fully installed. See Filling the T ank on pag[...]

Black plate (20,1) Chevrolet Impala Owner Manual - 201 1 5-20 Instruments and Controls The vehicle may not pass inspection if: . The malfunction indicator lamp is on with the engine running, or if the light does not come on when the ignition is turned to ON/RUN while the engine is off. . The critical emission control systems have not been completel[...]

Black plate (21,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-21 { W ARNING The brake system might not be working properly if the brake system warning light is on. Driving with the brake system warning light on can lead to a crash. If the light is still on after the vehicle has been pulled off the road and carefully stopped, h[...]

Black plate (22,1) Chevrolet Impala Owner Manual - 201 1 5-22 Instruments and Controls If the light stays on, or comes on while driving a SERVICE ST ABILITRAK message appears in the DIC. This indicates that there may be a problem with the Electronic Stability Control (ESC) system and the vehicle may need service. When this warning light is on and t[...]

Black plate (23,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-23 Engine Coolant T emperature W arning Light This light comes on briefly while starting the vehicle. If it does not, have the vehicle serviced by the dealer . If the system is working normally the indicator light goes off. Notice: Driving with the engine coolant te[...]

Black plate (24,1) Chevrolet Impala Owner Manual - 201 1 5-24 Instruments and Controls When the Light is On Steady This indicates that one or more of the tires are significantly underinflated. A tire pressure message can accompany the light. See Tire Messages on page 5 ‑ 37 for more information. Stop as soon as possible, and inflate the tires to [...]

Black plate (25,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-25 Security Light For information regarding this light and the vehicle's security system, see Anti-Theft Alarm System on page 2 ‑ 1 1 . High-Beam On Light This light comes on when the high-beam headlamps are in use. See Headlamp High/Low-Beam Changer on page [...]

Black plate (26,1) Chevrolet Impala Owner Manual - 201 1 5-26 Instruments and Controls Information Displays Driver Information Center (DIC) Y our vehicle has a Driver Information Center (DIC). All messages will appear in the DIC display located below the speedometer in the instrument panel cluster . The DIC buttons are located on the instrument pan[...]

Black plate (27,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-27 3 (T rip/Fuel): Press this button to display the odometer , trip odometers, fuel range, average economy , instantaneous economy , Active Fuel Management ™ indicator on vehicles with this feature, and average speed. T (V ehicle Information): Press this button to[...]

Black plate (28,1) Chevrolet Impala Owner Manual - 201 1 5-28 Instruments and Controls If the retro-active reset feature is activated after the vehicle is started, but before it begins moving, the display will show the number of miles (mi) or kilometers (km) that were driven during the last ignition cycle. Fuel Range Press the trip/fuel button unti[...]

Black plate (29,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-29 Blank Display This display shows no information. V ehicle Information Menu Items T (V ehicle Information): Press this button to scroll through the following menu items: Oil Life Press the vehicle information button until OIL LIFE REMAINING displays. This display [...]

Black plate (30,1) Chevrolet Impala Owner Manual - 201 1 5-30 Instruments and Controls If a low tire pressure condition is detected by the system while driving, a message advising you to add air to a specific tire will appear in the display . See Tire Pressure on page 10 ‑ 49 and Tire Messages on page 5 ‑ 37 for more information. If the tire pr[...]

Black plate (31,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-31 SERVICE BA TTERY CHARGING SYSTEM This message displays when there is a problem with the generator and battery charging systems. Driving with this problem could drain the battery . Turn off all unnecessary accessories. Stop and turn off the vehicle as soon as it i[...]

Black plate (32,1) Chevrolet Impala Owner Manual - 201 1 5-32 Instruments and Controls Engine Cooling System Messages ENGINE HOT A/C (Air Conditioning) OFF This message displays when the engine coolant becomes hotter than the normal operating temperature. T o avoid added strain on a hot engine, the air conditioning compressor is automatically turne[...]

Black plate (33,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-33 SERVICE A/C (Air Conditioning) SYSTEM This message displays when the electronic sensors that control the air conditioning and heating systems are no longer working. Have the climate control system serviced by your dealer if you notice a drop in heating and air co[...]

Black plate (34,1) Chevrolet Impala Owner Manual - 201 1 5-34 Instruments and Controls Fuel System Messages FUEL LEVEL LOW This message displays when your vehicle is low on fuel. Refill the fuel tank as soon as possible. See Fuel Gauge on page 5 ‑ 12 and Filling the T ank on page 9 ‑ 39 for more information. TIGHTEN GAS CAP This message may be [...]

Black plate (35,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-35 Ride Control System Messages SERVICE ST ABILITRAK If your vehicle has Electronic Stability Control (ESC), this message displays if there has been a problem detected with ESC. The ESC/TCS light also appears on the instrument panel cluster . See Electronic Stabilit[...]

Black plate (36,1) Chevrolet Impala Owner Manual - 201 1 5-36 Instruments and Controls TRACTION CONTROL ON If your vehicle has the T raction Control System (TCS), this message displays when the TCS is turned on. See T raction Control System (TCS) on page 9 ‑ 29 for more information. Airbag System Messages SERVICE AIR BAG This message displays whe[...]

Black plate (37,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-37 SERVICE VEHICLE SOON This message displays when a non-emissions related malfunction occurs. Have the vehicle serviced by your dealer as soon as possible. ST ARTING DISABLED SERVICE THROTTLE This message displays if the starting of the engine is disabled due to th[...]

Black plate (38,1) Chevrolet Impala Owner Manual - 201 1 5-38 Instruments and Controls TIRE LOW ADD AIR TO TIRE On vehicles with the Tire Pressure Monitor System (TPMS), this message displays when the pressure in one or more of the vehicle's tires is low . This message also displays LEFT FRT (left front), RIGHT FRT (right front), LEFT RR (left[...]

Black plate (39,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-39 V ehicle Personalization Y our vehicle has customization capabilities that allow you to program certain features to one preferred setting. Customization features can only be programmed to one setting on the vehicle and cannot be programmed to a preferred setting [...]

Black plate (40,1) Chevrolet Impala Owner Manual - 201 1 5-40 Instruments and Controls DISPLA Y LANGUAGE This feature allows you to select the language in which the DIC messages will appear . Press the customization button until the DISPLA Y LANGUAGE screen appears on the DIC display . Press the set/reset button once to access the settings for this[...]

Black plate (41,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-41 REMOTE DOOR LOCK This feature allows you to select the type of feedback you will receive when locking the vehicle with the Remote Keyless Entry (RKE) transmitter . Y ou will not receive feedback when locking the vehicle with the RKE transmitter if any of the door[...]

Black plate (42,1) Chevrolet Impala Owner Manual - 201 1 5-42 Instruments and Controls LIGHTS ON (default): The exterior lamps will flash when you press the unlock button on the RKE transmitter . NO CHANGE: No change will be made to this feature. The current setting will remain. T o select a setting, press the set/reset button while the desired set[...]

Black plate (43,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-43 The lights will remain on for 20 seconds or until the lock button on the RKE transmitter is pressed, or the vehicle is no longer off. See Remote Keyless Entry (RKE) System Operation on page 2 ‑ 3 for more information. NO CHANGE : No change will be made to this [...]

Black plate (44,1) Chevrolet Impala Owner Manual - 201 1 5-44 Instruments and Controls F ACTOR Y SETTINGS This feature allows you to set all of the customization features back to their factory default settings. Press the customization button until F ACTORY SETTINGS appears on the DIC display . Press the set/reset button once to access the settings [...]

Black plate (45,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-45 Universal Remote System See Radio Frequency Statement on page 13 ‑ 17 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-210/220/310. Universal Remote System Programming This vehicle may have[...]

Black plate (46,1) Chevrolet Impala Owner Manual - 201 1 5-46 Instruments and Controls Programming Universal Home Remote — Rolling Code For questions or help programming the Universal Home Remote System, call 1-866-572-2728 or go to www .learcar2u.com. Most garage door openers sold after 1996 are Rolling Code units. Programming a garage door open[...]

Black plate (47,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-47 3. Immediately return to the vehicle. Press and hold the Universal Home Remote button that will be used to control the garage door until the garage door moves. The indicator light, above the selected button, should slowly blink. This button may need to be held fo[...]

Black plate (48,1) Chevrolet Impala Owner Manual - 201 1 5-48 Instruments and Controls T o program up to three devices: 1. T o verify that the garage door opener is a Fixed Code unit, remove the battery cover on the hand held transmitter supplied by the manufacturer of the garage door opener motor . If there are a row of dip switches similar to the[...]

Black plate (49,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-49 The switch positions on the hand-held transmitter could be labeled, as follows: . A switch in the up position could be labeled as “ Up, ” “ +, ” or “ On. ” . A switch in the down position could be labeled as “ Down, ” “ − , ” or “ Off. ”[...]

Black plate (50,1) Chevrolet Impala Owner Manual - 201 1 5-50 Instruments and Controls 4. The indicator lights will blink slowly . Enter each switch setting from Step 2 into your vehicle's Universal Home Remote. Y ou will have two and one-half minutes to complete Step 4. Now press one button on the Universal Home Remote for each switch setting[...]

Black plate (51,1) Chevrolet Impala Owner Manual - 201 1 Instruments and Controls 5-51 Universal Remote System Operation Press and hold the appropriate button for at least half of a second. The indicator light will come on while the signal is being transmitted. Reprogramming Universal Home Remote Buttons Any of the three buttons can be reprogrammed[...]

Black plate (52,1) Chevrolet Impala Owner Manual - 201 1 5-52 Instruments and Controls 2 NOTES[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Lighting 6-1 Lighting Exterior Lighting Exterior Lamp Controls . . . . . . . . 6-1 Headlamp High/Low-Beam Changer . . . . . . . . . . . . . . . . . . . . . 6-3 Flash-to-Pass . . . . . . . . . . . . . . . . . 6-3 Daytime Running Lamps (DRL)/Automatic Headlamp System . . . . . . . . . . . . . . [...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 6-2 Lighting It controls the following systems: . Headlamps . T aillamps . Parking Lamps . License Plate Lamps . Instrument Panel Lights . Fog Lamps (If Equipped) The exterior lamps control has four positions: O (Off): T urns off the automatic headlamps and daytime running lamps (DRL). T urnin[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Lighting 6-3 Headlamp High/ Low-Beam Changer T o change the headlamps from low beam to high beam, push the turn signal/multifunction lever away from you. This instrument panel cluster light 3 comes on if the high ‐ beam lamps are turned on while the ignition is in ON/RUN. T o change the head[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 6-4 Lighting Hazard W arning Flashers The hazard warning flashers let you warn others that you have a problem. The hazard warning flasher button is located on top of the steering column. | : Press to make the front and rear turn signal lamps flash on and off. Press the button again to turn the[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Lighting 6-5 Fog Lamps # (Fog Lamps): For vehicles with fog lamps, the button is located on the exterior lamps control. The exterior lamps control is located on the instrument panel to the left of the steering column. The ignition must be in the ON/RUN position for the fog lamps to come on. Pr[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 6-6 Lighting Dome Lamps The center mounted dome lamp overhead comes on when a door is opened. This lamp can also be turned on by turning the instrument panel brightness control clockwise. Reading Lamps The vehicle has reading lamps that also act as the dome lamp. Press the button near each lam[...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 Lighting 6-7 Delayed Entry Lighting Delayed entry lighting illuminates the interior for a period of time after all the doors have been closed. The ignition must be off for delayed entry lighting to work. Immediately after all the doors have been closed, the delayed entry lighting feature conti[...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 6-8 Lighting If the vehicle has a voltmeter gauge or a voltage display on the Driver Information Center (DIC), you may see the voltage move up or down. This is normal. If there is a problem, an alert will be displayed. The battery can be discharged at idle if the electrical loads are very high[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-1 Infotainment System Introduction Infotainment . . . . . . . . . . . . . . . . . . . 7-1 Theft-Deterrent Feature . . . . . . . 7-2 Operation . . . . . . . . . . . . . . . . . . . . . 7-2 Radio AM-FM Radio . . . . . . . . . . . . . . . . . 7-6 Satellite Radio . . . . . . [...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 7-2 Infotainment System The vehicle has Retained Accessory Power (RAP). With RAP , the audio system can be played even after the ignition is turned off. See Retained Accessory Power (RAP) on page 9 ‑ 21 for more information. Theft-Deterrent Feature TheftLock ® is designed to discourage thef[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-3 Radio with CD (MP3) The vehicle has one of these radios as its infotainment system. Softkeys The Radio with CD (MP3) has six softkeys located below the radio display . Softkeys are used to control functions that appear on the radio display as tabs directly above the sof[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 7-4 Infotainment System T o activate SCV : 1. Set the radio volume to the desired level. 2. Press MENU to display the radio setup menu. 3. Press the softkey under the AUTO VOLUM tab on the radio display . 4. Press the softkey under the desired Speed Compensated V olume setting (OFF , Low , Med[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-5 If a station's frequency is weak or if there is static, decrease the treble. T o quickly adjust bass, midrange, or treble to the middle position, press the softkey positioned under the BASS, MID, or TREB tab for more than two seconds. A beep sounds and the level ad[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 7-6 Infotainment System T o quickly adjust all speaker and tone controls to the middle position, press the f knob for more than two seconds. If the Rear Seat Audio (RSA) is turned on, the radio disables F ADE and mutes the rear speakers. Radio Messages Calibration Error: Displays if the radio [...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-7 T o change the Auto T ext setting: 1. Press MENU to display the radio setup menu. 2. Press the softkey under AUTO TXT tab on the radio display . 3. Press the softkey under the ON or OFF tab on the radio display . If 4 is pressed and the song title or artist information [...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 7-8 Infotainment System Storing Radio Stations Drivers are encouraged to store radio station while the vehicle is parked. See Defensive Driving on page 9 ‑ 2 . T une to stored radio stations using the presets, favorites button, and steering wheel controls, if the vehicle has this feature. Ra[...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-9 Satellite Radio XM ™ Satellite Radio Service XM is a satellite radio service that is based in the 48 contiguous United States and 10 Canadian provinces. XM Satellite Radio has a wide variety of programming and commercial-free music, coast-to-coast, and in digital-qual[...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 7-10 Infotainment System Finding an XM Channel BAND: Press to switch between AM, FM, or XM, if equipped. f (T une): Turn to manually select an XM channel. © SEEK: Press to go to the previous XM channel. . T o scan stations, press and hold © SEEK for a few seconds until the radio beeps once.[...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-1 1 Adding and Removing Categories Categories cannot be added or removed while the vehicle is moving faster than 8 km/h (5 mph). T o add or remove a category: 1. Press the MENU button. 2. Press the softkey located below the XM CA T tab. 3. T urn the f knob to display the[...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 7-12 Infotainment System The number of favorites pages can be set up using the MENU button. T o set up the number of favorites pages: 1. Press the MENU button. 2. Press the softkey located below the F A V 1-6 tab. 3. Select the number of favorites pages by pressing the softkey located below t[...]

Black plate (13,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-13 No Subscription Please Renew: XM subscription needs to be reactivated. Contact XM at www .xmradio.com or call 1-800-929-2100 in the U.S. and www .xmradio.ca or call 1-877-438-9677 in Canada. CA T Not Found: There are no channels available for the selected category . T[...]

Black plate (14,1) Chevrolet Impala Owner Manual - 201 1 7-14 Infotainment System FM Stereo FM signals only reach about 16 to 65 km (10 to 40 mi). Although the radio has a built-in electronic circuit that automatically works to reduce interference, some static can occur , especially around tall buildings or hills, causing the sound to fade in and o[...]

Black plate (15,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-15 Notice: Do not apply aftermarket glass tinting with metallic film. The metallic film in some tinting materials will interfere with or distort the incoming radio reception. Any damage caused to your backglass antenna due to metallic tinting materials will not be covere[...]

Black plate (16,1) Chevrolet Impala Owner Manual - 201 1 7-16 Infotainment System Care of CDs Store a disc in its original case or a protective case and away from direct sunlight and dust. If the bottom of a disc is damaged it may not play properly or at all. Do not touch the bottom of a disc while handling it, pick it up by grasping the outer edge[...]

Black plate (17,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-17 FWD (Fast Forward): Press and hold to advance playback quickly within a track. Sound is heard at a reduced volume and the elapsed time of the track displays. Release to resume playing the track. 4 (Information): Press to display available additional information abou[...]

Black plate (18,1) Chevrolet Impala Owner Manual - 201 1 7-18 Infotainment System Root Directory The root directory is treated as a folder . Files are stored in the root directory when the disc or storage device does not contain folders. Files accessed from the root directory of a disc display as F1 ROOT . Empty Folder Folders that do not contain f[...]

Black plate (19,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-19 Buttons and Knobs The buttons and knobs on the radio control the following features. f (T une): Turn to select MP3 files on the disc. © SEEK: Press to go to the start of the track, if more than 10 seconds have played. Press and hold or press multiple times to continu[...]

Black plate (20,1) Chevrolet Impala Owner Manual - 201 1 7-20 Infotainment System h (Music Navigator): Press the softkey below h to have the files played in order by artist or album. The player scans the disc to sort the files by artist and album ID3 tag information. It can take several minutes to scan the disc depending on the number of files on t[...]

Black plate (21,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-21 If any error occurs repeatedly or if an error cannot be corrected, contact your dealer . If the radio displays an error message, write it down and provide it to your dealer when reporting the problem. Auxiliary Devices Using the Auxiliary Input Jack The radio system h[...]

Black plate (22,1) Chevrolet Impala Owner Manual - 201 1 7-22 Infotainment System . Pair cell phone(s) to the vehicle. The system may not work with all cell phones. See “ Pairing ” in this section for more information. . If the cell phone has voice dialing capability , learn to use that feature to access the address book or contact list. See ?[...]

Black plate (23,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-23 Audio System When using the in ‐ vehicle Bluetooth system, sound comes through the vehicle's front audio system speakers and overrides the audio system. Use the audio system volume knob, during a call, to change the volume level. The adjusted volume level remai[...]

Black plate (24,1) Chevrolet Impala Owner Manual - 201 1 7-24 Infotainment System 4. Start the pairing process on the cell phone that you want to pair . For help with this process, see the cell phone manufacturer's user guide. 5. Locate the device named “ Y our V ehicle ” in the list on the cell phone. Follow the instructions on the cell p[...]

Black plate (25,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-25 Storing and Deleting Phone Numbers The system can store up to 30 phone numbers as name tags in the Hands ‐ Free Directory that is shared between the Bluetooth and OnStar systems, if equipped. The following commands are used to delete and store phone numbers. Store: [...]

Black plate (26,1) Chevrolet Impala Owner Manual - 201 1 7-26 Infotainment System Using the “ Delete All Name T ags ” Command This command deletes all stored name tags in the Hands ‐ Free Calling Directory and the OnStar T urn ‐ by ‐ Turn Destinations Directory , if equipped. T o delete all name tags: 1. Press and hold b g for two seconds[...]

Black plate (27,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-27 Once connected, the person called will be heard through the audio speakers. Using the “ Re ‐ dial ” Command 1. Press and hold b g for two seconds. 2. After the tone, say “ Re ‐ dial. ” Once connected, the person called will be heard through the audio speak[...]

Black plate (28,1) Chevrolet Impala Owner Manual - 201 1 7-28 Infotainment System Muting a Call During a call, all sounds from inside the vehicle can be muted so that the person on the other end of the call cannot hear them. . T o mute a call, press b g , and then say “ Mute call. ” . T o cancel mute, press b g , and then say “ Un ‐ mute ca[...]

Black plate (29,1) Chevrolet Impala Owner Manual - 201 1 Infotainment System 7-29 Dual T one Multi-Frequency (DTMF) T ones The Bluetooth system can send numbers and the numbers stored as name tags during a call. Y ou can use this feature when calling a menu ‐ driven phone system. Account numbers can also be stored for use. Sending a Number or Nam[...]

Black plate (30,1) Chevrolet Impala Owner Manual - 201 1 7-30 Infotainment System 2 NOTES[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Climate Controls 8-1 Climate Controls Climate Control Systems Climate Control Systems . . . . . . 8-1 Air V ents Air V ents . . . . . . . . . . . . . . . . . . . . . . 8-5 Maintenance Passenger Compartment Air F i l t e r ......................... 8 - 5 Climate Control Systems This vehicle may[...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 8-2 Climate Controls Single Zone A. Fan Control B. Outside Air C. T emperature Control D. Recirculation E. Air Delivery Mode Control F . Air Conditioning G. Rear Window Defogger T emperature Control: For dual zone, turn the thumbwheels up or down to increase or decrease the temperature on the [...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Climate Controls 8-3 T o change the current mode, select one of the following: H (V ent): Air is directed to the instrument panel outlets. ) (Bi-Level): Air is divided between the instrument panel outlets and the floor outlets. 6 (Floor): Air is directed to the floor outlets, with some of the [...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 8-4 Climate Controls : (Outside Air): Press to turn on outside air . An indicator light comes on to show that it is on. Outside air will circulate throughout the vehicle. ? (Recirculation): Press to turn on the recirculation mode. An indicator light comes on to show that it is on. This mode he[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Climate Controls 8-5 Air V ents Use the thumbwheel located below or to the side of the outlet, to change the direction of the air flow . Operation Tips . Clear away any ice, snow , or leaves from the air inlets at the base of the windshield that may block the flow of air into the vehicle. . Us[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 8-6 Climate Controls T o change the passenger compartment air filter: 1. T urn off the ignition when the windshield wipers are in the up position. 2. Raise the vehicle hood. 3. Pull back the hood weatherstrip from the passenger side of the vehicle halfway to center . 4. Remove the air inlet gr[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-1 Driving and Operating Driving Information Defensive Driving . . . . . . . . . . . . . 9-2 Drunk Driving . . . . . . . . . . . . . . . . . 9-2 Control of a V ehicle . . . . . . . . . . . 9-3 Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3 Steering . . . . . .[...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 9-2 Driving and Operating Driving Information Defensive Driving Defensive driving means “ always expect the unexpected. ” The first step in driving defensively is to wear the safety belt. See Safety Belts on page 3 ‑ 10 . { W ARNING Assume that other road users (pedestrians, bicyclists, [...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-3 Medical research shows that alcohol in a person's system can make crash injuries worse, especially injuries to the brain, spinal cord, or heart. This means that when anyone who has been drinking — driver or passenger — is in a crash, that person's chance[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 9-4 Driving and Operating If the engine ever stops while the vehicle is being driven, brake normally but do not pump the brakes. If the brakes are pumped, the pedal could get harder to push down. If the engine stops, there will still be some power brake assist but it will be used when the brak[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-5 The vehicle can perform very well in emergencies like these. First apply the brakes. See Braking on page 9 ‑ 3 . It is better to remove as much speed as possible from a collision. Then steer around the problem, to the left or right depending on the space available. [...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 9-6 Driving and Operating Ease off the accelerator and then, if there is nothing in the way , steer so that the vehicle straddles the edge of the pavement. T urn the steering wheel 8 to 13 cm (3 to 5 in), about one-eighth turn, until the right front tire contacts the pavement edge. Then turn t[...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-7 While driving on a surface with reduced traction, try to avoid sudden steering, acceleration, or braking, including reducing vehicle speed by shifting to a lower gear . Any sudden changes could cause the tires to slide. Y ou may not realize the surface is slippery unt[...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 9-8 Driving and Operating Other Rainy Weather Tips Besides slowing down, other wet weather driving tips include: . Allow extra following distance. . Pass with caution. . Keep windshield wiping equipment in good shape. . Keep the windshield washer fluid reservoir filled. . Have good tires with [...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-9 { W ARNING Coasting downhill in N (Neutral) or with the ignition off is dangerous. The brakes will have to do all the work of slowing down and they could get so hot that they would not work well. Y ou would then have poor braking or even none going down a hill. Y ou c[...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 9-10 Driving and Operating Blizzard Conditions Being stuck in snow can be a serious situation. Stay with the vehicle unless there is help nearby . If possible, use the Roadside Assistance Program on page 13 ‑ 6 . T o get help and keep everyone in the vehicle safe: . T urn on the hazard warn[...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-1 1 T o save fuel, run the engine for only short periods as needed to warm the vehicle and then shut the engine off and close the window most of the way to save heat. Repeat this until help arrives but only when you feel really uncomfortable from the cold. Moving about[...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 9-12 Driving and Operating Rocking the V ehicle to Get it Out T urn the steering wheel left and right to clear the area around the front wheels. T urn off any traction or stability system. Shift back and forth between R (Reverse) and a forward gear , spinning the wheels as little as possible.[...]

Black plate (13,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-13 The T ire and Loading Information label lists the number of occupant seating positions (A), and the maximum vehicle capacity weight (B) in kilograms and pounds. The vehicle capacity weight includes the weight of all occupants, cargo, and all nonfactory ‐ installed[...]

Black plate (14,1) Chevrolet Impala Owner Manual - 201 1 9-14 Driving and Operating 5. Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step³4. 6. If your vehicle will be towing a trailer , the load from your trailer will be[...]

Black plate (15,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-15 Example 3 A. Maximum V ehicle Capacity Weight for Example 3 = 453 kg (1,000 lbs) B. Subtract Occupant Weight @ 91 kg (200 lbs) × 5 = 453 kg (1,000 lbs) C. Available Cargo Weight = 0 kg (0 lbs) Refer to your vehicle's T ire and Loading Information label for spe[...]

Black plate (16,1) Chevrolet Impala Owner Manual - 201 1 9-16 Driving and Operating { W ARNING Do not load the vehicle any heavier than the Gross V ehicle Weight Rating (GVWR), or either the maximum front or rear Gross Axle Weight Rating (GAWR). This can cause systems to break and change the way the vehicle handles. This could cause loss of control[...]

Black plate (17,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-17 Starting and Operating New V ehicle Break-In Notice: The vehicle does not need an elaborate break-in. But it will perform better in the long run if you follow these guidelines: . Do not drive at any one constant speed, fast or slow , for the first 805 km (500 miles)[...]

Black plate (18,1) Chevrolet Impala Owner Manual - 201 1 9-18 Driving and Operating Do not turn the engine off when the vehicle is moving. This will cause a loss of power assist in the brake and steering systems and disable the airbags. In an emergency: 1. Brake using a firm and steady pressure. Do not pump the brakes repeatedly . This may deplete [...]

Black plate (19,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-19 Starting the Engine Move the shift lever to P (Park) or N (Neutral). The engine will not start in any other position. T o restart the engine when the vehicle is already moving, use N (Neutral) only . Notice: Do not try to shift to P (Park) if the vehicle is moving. [...]

Black plate (20,1) Chevrolet Impala Owner Manual - 201 1 9-20 Driving and Operating 2. If the engine does not start after 5 ‐ 10 seconds, especially in very cold weather (below − 18°C or 0°F), it could be flooded with too much gasoline. Try pushing the accelerator pedal all the way to the floor and holding it there as you hold the key in ST A[...]

Black plate (21,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-21 4. Before starting the engine, be sure to unplug and store the cord as it was before to keep it away from moving engine parts, and prevent damage. The length of time the heater should remain plugged in depends on several factors. Ask a dealer in the area where you w[...]

Black plate (22,1) Chevrolet Impala Owner Manual - 201 1 9-22 Driving and Operating Console Shift Lever If the vehicle is equipped with a console shift lever , use this procedure to shift the vehicle into P (Park): 1. Hold the brake pedal down. 2. Move the shift lever into P (Park) by pushing the lever all the way toward the front of the vehicle. 3[...]

Black plate (23,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-23 Shifting Out of Park Automatic T ransmission Shift Lock The vehicle has an electronic shift lock release system. The shift lock release is designed to: . Prevent ignition key removal unless the shift lever is in P (Park). . Prevent movement of the shift lever out of[...]

Black plate (24,1) Chevrolet Impala Owner Manual - 201 1 9-24 Driving and Operating Parking Over Things That Burn { W ARNING Things that can burn could touch hot exhaust parts under the vehicle and ignite. Do not park over papers, leaves, dry grass, or other things that can burn. Engine Exhaust { W ARNING Engine exhaust contains carbon monoxide (CO[...]

Black plate (25,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-25 Running the V ehicle While Parked It is better not to park with the engine running. But if you ever have to, here are some things to know. { W ARNING Idling a vehicle in an enclosed area with poor ventilation is dangerous. Engine exhaust may enter the vehicle. Engin[...]

Black plate (26,1) Chevrolet Impala Owner Manual - 201 1 9-26 Driving and Operating There are several different positions for the shift lever . P (Park): This position locks the front wheels. It is the best position to use when the engine is started because the vehicle cannot move easily . { W ARNING It can be dangerous to get out of the vehicle if[...]

Black plate (27,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-27 Notice: Shifting out of P (Park) or N (Neutral) with the engine running at high speed may damage the transmission. The repairs would not be covered by the vehicle warranty . Be sure the engine is not running at high speed when shifting the vehicle. D (Drive) : This [...]

Black plate (28,1) Chevrolet Impala Owner Manual - 201 1 9-28 Driving and Operating Brakes Antilock Brake System (ABS) This vehicle has the Antilock Brake System (ABS), an advanced electronic braking system that helps prevent a braking skid. When the engine is started and the vehicle begins to drive away , ABS checks itself. A momentary motor or cl[...]

Black plate (29,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-29 Parking Brake The parking brake is located to the left of the brake pedal, near the driver door . T o set the parking brake, hold the brake pedal down, then push down the parking brake pedal. T o release the parking brake, hold the brake pedal down and push the park[...]

Black plate (30,1) Chevrolet Impala Owner Manual - 201 1 9-30 Driving and Operating The system may be heard or felt while it is working, but this is normal. If cruise control is being used when TCS begins to limit wheel spin, the cruise control will automatically disengage. Cruise control may be reengaged when road conditions allow . See Cruise Con[...]

Black plate (31,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-31 Electronic Stability Control (ESC) Y our vehicle may have an Electronic Stability Control (ESC) system which combines antilock brake, traction, and stability control systems and helps the driver maintain directional control of the vehicle in most driving conditions.[...]

Black plate (32,1) Chevrolet Impala Owner Manual - 201 1 9-32 Driving and Operating The ESC/TCS button is located on the instrument panel. The traction control system can be turned off or back on by pressing the ESC/TCS button. T o disable both traction control and ESC, press and hold the button briefly . When the ESC system is turned off, the TRAC[...]

Black plate (33,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-33 If your vehicle has the T raction Control System (TCS) and the cruise control is on, TCS will begin to limit wheel spin and the cruise control automatically turns off. See T raction Control System (TCS) on page 9 ‑ 29 . When road conditions allow you to safely use[...]

Black plate (34,1) Chevrolet Impala Owner Manual - 201 1 9-34 Driving and Operating Increasing Speed While Using Cruise Control If the cruise control system is already activated: . Press and hold the +RES button on the steering wheel until the desired speed is reached, then release it. . T o increase vehicle speed in small increments, press the +RE[...]

Black plate (35,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-35 Fuel Use of the recommended fuel is an important part of the proper maintenance of this vehicle. T o help keep the engine clean and maintain optimum vehicle performance, we recommend the use of gasoline advertised as TOP TIER Detergent Gasoline. Look for the TOP TIE[...]

Black plate (36,1) Chevrolet Impala Owner Manual - 201 1 9-36 Driving and Operating Gasoline Specifications (U.S. and Canada Only) At a minimum, gasoline should meet ASTM specification D 4814 in the United States or CAN/CGSB ‐ 3.5 or 3.51 1 in Canada. Some gasolines contain an octane-enhancing additive called methylcyclopentadienyl manganese tric[...]

Black plate (37,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-37 Fuel Additives T o provide cleaner air , all gasolines in the United States are now required to contain additives that help prevent engine and fuel system deposits from forming, allowing the emission control system to work properly . In most cases, nothing should ha[...]

Black plate (38,1) Chevrolet Impala Owner Manual - 201 1 9-38 Driving and Operating Fuel E85 (85% Ethanol) V ehicles that have a FlexFuel badge and a yellow fuel cap can use either unleaded gasoline or ethanol fuel containing up to 85% ethanol (E85). For all other vehicles, use only the unleaded gasoline described under Recommended Fuel on page 9 ?[...]

Black plate (39,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-39 E85 has less energy per liter (gallon) than gasoline, so you will need to refill the fuel tank more often when using E85 than when you are using gasoline. See Filling the T ank on page 9 ‑ 39 . Notice: Some additives are not compatible with E85 fuel and can harm t[...]

Black plate (40,1) Chevrolet Impala Owner Manual - 201 1 9-40 Driving and Operating While refueling, hang the tethered fuel cap on the hook on the inside of the fuel door . { W ARNING Fuel can spray out on you if you open the fuel cap too quickly . If you spill fuel and then something ignites it, you could be badly burned. This spray can happen if [...]

Black plate (41,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-41 Filling a Portable Fuel Container { W ARNING Never fill a portable fuel container while it is in the vehicle. Static electricity discharge from the container can ignite the fuel vapor . Y ou can be badly burned and the vehicle damaged if this occurs. T o help avoid [...]

Black plate (42,1) Chevrolet Impala Owner Manual - 201 1 9-42 Driving and Operating Driving Characteristics and T owing Tips Pulling a T railer Here are some important points: . There are many different laws, including speed limit restrictions, having to do with trailering. Make sure the rig will be legal, not only where you live but also where you[...]

Black plate (43,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-43 Following Distance Stay at least twice as far behind the vehicle ahead as you would when driving the vehicle without a trailer . This can help to avoid situations that require heavy braking and sudden turns. Passing More passing distance is needed when towing a trai[...]

Black plate (44,1) Chevrolet Impala Owner Manual - 201 1 9-44 Driving and Operating Driving on Grades Notice: Do not tow on steep continuous grades exceeding 9.6 km (6 miles). Extended, higher than normal engine and transmission temperatures may result and damage the vehicle. Frequent stops are very important to allow the engine and transmission to[...]

Black plate (45,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-45 Things that are especially important in trailer operation are automatic transmission fluid, engine oil, belts, cooling system and brake system. It is a good idea to inspect these before and during the trip. Check periodically to see that all hitch nuts and bolts are[...]

Black plate (46,1) Chevrolet Impala Owner Manual - 201 1 9-46 Driving and Operating The following information has many time-tested, important trailering tips and safety rules. Many of these are important for the safety of the driver and the passengers. So please read this section carefully before pulling a trailer . Load-pulling components such as [...]

Black plate (47,1) Chevrolet Impala Owner Manual - 201 1 Driving and Operating 9-47 If towing a trailer , the tongue load must be added to the GVW because the vehicle will be carrying that weight, too. See Vehicle Load Limits on page 9 ‑ 12 for more information about the vehicle's maximum load capacity . Using a weight-carrying hitch, the tr[...]

Black plate (48,1) Chevrolet Impala Owner Manual - 201 1 9-48 Driving and Operating Safety Chains Always attach chains between the vehicle and the trailer . Cross the safety chains under the tongue of the trailer to help prevent the tongue from contacting the road if it becomes separated from the hitch. Instructions about safety chains may be provi[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-1 V ehicle Care General Information General Information . . . . . . . . . . 10-2 California Proposition 65 W arning . . . . . . . . . . . . . . . . . 10-3 California Perchlorate Materials Requirements . . . . 10-3 Accessories and Modifications . . . . . . . . . . . . . . . 10-[...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 10-2 V ehicle Care Wheels and Tires T ires . . . . . . . . . . . . . . . . . . . . . . . . 10-42 T ire Sidewall Labeling . . . . . . 10-43 T ire Designations . . . . . . . . . . . 10-45 T ire T erminology and Definitions . . . . . . . . . . . . . . . . 10-46 T ire Pressure . . . . . . . . . . [...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-3 California Proposition 65 W arning Most motor vehicles, including this one, contain and/or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Engine exhaust, many parts and systems, many fluids, and some component we[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 10-4 V ehicle Care module or software modifications, is not covered under the terms of the vehicle warranty and may affect remaining warranty coverage for affected parts. GM Accessories are designed to complement and function with other systems on the vehicle. Y our GM dealer can accessorize t[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-5 about how to service the vehicle than this manual can. T o order the proper service manual, see Service Publications Ordering Information on page 13 ‑ 13 . This vehicle has an airbag system. Before attempting to do your own service work, see Servicing the Airbag-Equipped V[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 10-6 V ehicle Care Engine Compartment Overview 3.5 L V6 Engine Shown, 3.9 L V6 Engine Similar[...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-7 A. Windshield Washer Fluid Reservoir . See “ Adding Washer Fluid ” under Washer Fluid on page 10 ‑ 25 . B. Battery . See Battery on page 10 ‑ 29 . C. Underhood Fuse Block. See Engine Compartment Fuse Block on page 10 ‑ 38 . D. Remote Positive (+) T erminal. See Jum[...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 10-8 V ehicle Care Checking Engine Oil It is a good idea to check the engine oil level at each fuel fill. In order to get an accurate reading, the vehicle must be on level ground. The engine oil dipstick handle is a yellow loop. See Engine Compartment Overview on page 10 ‑ 6 for the location[...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-9 Selecting the Right Engine Oil Selecting the right engine oil depends on both the proper oil specification and viscosity grade: Specification Use and ask for engine oils with the dexos ™ certification mark. Oils meeting the requirements of the vehicle should have the dexos[...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 10-10 V ehicle Care Use of oils that do not meet the dexos specification, however , may result in reduced performance under certain circumstances. Viscosity Grade SAE 5W-30 is the best viscosity grade for the vehicle. Do not use other viscosity oils such as SAE 10W ‐ 30, 10W ‐ 40, or 20W-[...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-1 1 Engine Oil Additives/Engine Oil Flushes Do not add anything to the oil. The recommended oils with the dexos specification and displaying the dexos certification mark are all that is needed for good performance and engine protection. Engine oil system flushes are not recom[...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 10-12 V ehicle Care See Engine Oil Messages on page 5 ‑ 33 . Change the oil as soon as possible within the next 1 000 km (600 mi). It is possible that, if driving under the best conditions, the oil life system might indicate that an oil change is not necessary for up to a year . The engine [...]

Black plate (13,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-13 How to Check Automatic T ransmission Fluid Because this operation can be a little difficult, it may be decided to have this done at the dealer service department. If not taken to the dealer , be sure to follow all the instructions here, or a false reading on the dipstick c[...]

Black plate (14,1) Chevrolet Impala Owner Manual - 201 1 10-14 V ehicle Care Then, without shutting off the engine, follow these steps: 1. Pull out the dipstick and wipe it with a clean rag or paper towel. The transmission fluid dipstick handle is the black loop with this symbol on it. It is located near the rear of the engine compartment. See Engi[...]

Black plate (15,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-15 Notice: Use of the incorrect automatic transmission fluid may damage the vehicle, and the damages may not be covered by the vehicle warranty . Always use the automatic transmission fluid listed in Recommended Fluids and Lubricants on page 1 1 ‑ 6 . 3. After adding fluid,[...]

Black plate (16,1) Chevrolet Impala Owner Manual - 201 1 10-16 V ehicle Care 2. Push the filter cover housing toward the engine. 3. Pull out the filter . 4. Inspect or replace the engine air cleaner/filter . 5. T o reinstall the cover , position the tabs through the hinges on the housing. 6. Push the cover tabs on top of the housing to lock the cov[...]

Black plate (17,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-17 { W ARNING An electric engine cooling fan under the hood can start up even when the engine is not running and can cause injury . Keep hands, clothing, and tools away from any underhood electric fan. { W ARNING Heater and radiator hoses, and other engine parts, can be very [...]

Black plate (18,1) Chevrolet Impala Owner Manual - 201 1 10-18 V ehicle Care What to Use { W ARNING Adding only plain water or some other liquid to the cooling system can be dangerous. Plain water and other liquids, can boil before the proper coolant mixture will. The coolant warning system is set for the proper coolant mixture. With plain water or[...]

Black plate (19,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-19 Checking Coolant The vehicle must be on a level surface when checking the coolant level. Check to see if coolant is visible in the coolant recovery tank. If the coolant inside the coolant recovery tank is boiling, do not do anything else until it cools down. If coolant is [...]

Black plate (20,1) Chevrolet Impala Owner Manual - 201 1 10-20 V ehicle Care How to Add Coolant to the Radiator { W ARNING An electric engine cooling fan under the hood can start up even when the engine is not running and can cause injury . Keep hands, clothing, and tools away from any underhood electric fan. { W ARNING Steam and scalding liquids f[...]

Black plate (21,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-21 3. Fill the cooling system with the proper DEX-COOL coolant mixture, up to the base of the filler neck. See “ What to use ” for more information about the proper coolant mixture. Rinse or wipe any spilled coolant from the engine and the compartment. 4. Then fill the co[...]

Black plate (22,1) Chevrolet Impala Owner Manual - 201 1 10-22 V ehicle Care If it is decided not to lift the hood when this warning appears, but instead get service help right away , see Roadside Assistance Program on page 13 ‑ 6 . If it is decided to lift the hood, make sure the vehicle is parked on a level surface. Then check to see if the eng[...]

Black plate (23,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-23 W ARNING (Continued) If you keep driving when the vehicles engine is overheated, the liquids in it can catch fire. Y ou or others could be badly burned. Stop the engine if it overheats, and get out of the vehicle until the engine is cool. See Overheated Engine Protection O[...]

Black plate (24,1) Chevrolet Impala Owner Manual - 201 1 10-24 V ehicle Care If the temperature overheat gauge is no longer in the overheat zone or an overheat warning no longer displays, the vehicle can be driven. Continue to drive the vehicle slowly for about 10 minutes. Keep a safe vehicle distance from the vehicle in front. If the warning does [...]

Black plate (25,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-25 When to Check Power Steering Fluid It is not necessary to regularly check power steering fluid unless there is a leak suspected in the system or an unusual noise is heard. A fluid loss in this system could indicate a problem. Have the system inspected and repaired. How to [...]

Black plate (26,1) Chevrolet Impala Owner Manual - 201 1 10-26 V ehicle Care Open the cap with the washer symbol on it. Add washer fluid until the tank is full. See Engine Compartment Overview on page 10 ‑ 6 for more information on location. Notice: . When using concentrated washer fluid, follow the manufacturer's instructions for adding wat[...]

Black plate (27,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-27 Some driving conditions or climates can cause a brake squeal when the brakes are first applied or lightly applied. This does not mean something is wrong with the brakes. Properly torqued wheel nuts are necessary to help prevent brake pulsation. When tires are rotated, insp[...]

Black plate (28,1) Chevrolet Impala Owner Manual - 201 1 10-28 V ehicle Care Do not top off the brake fluid. Adding fluid does not correct a leak. If fluid is added when the linings are worn, there will be too much fluid when new brake linings are installed. Add or remove brake fluid, as necessary , only when work is done on the brake hydraulic sys[...]

Black plate (29,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-29 Battery Refer to the replacement number shown on the original battery label when a new battery is needed. See Engine Compartment Overview on page 10 ‑ 6 for battery location. { DANGER Battery posts, terminals, and related accessories contain lead and lead compounds, chem[...]

Black plate (30,1) Chevrolet Impala Owner Manual - 201 1 10-30 V ehicle Care Automatic T ransmission Shift Lock Control Function Check { W ARNING When you are doing this inspection, the vehicle could move suddenly . If the vehicle moves, you or others could be injured. 1. Before starting this check, be sure there is enough room around the vehicle. [...]

Black plate (31,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-31 Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. . T o check the parking brake's holding ability: With the engine running and the transmission in N (Neutral), slowly remove foot pressure from[...]

Black plate (32,1) Chevrolet Impala Owner Manual - 201 1 10-32 V ehicle Care T o remove and replace the wiper blade element do the following: 1. The wiper blade element has two notches at one end which are engaged by the bottom claw set of the wiper blade. At the notched end of the wiper blade, pull the wiper blade element from the wiper blade asse[...]

Black plate (33,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-33 Bulb Replacement For the proper type of replacement bulbs, see Replacement Bulbs on page 10 ‑ 37 . For any bulb ‐ changing procedure not listed in this section, contact your dealer . Halogen Bulbs { W ARNING Halogen bulbs have pressurized gas inside and can burst if yo[...]

Black plate (34,1) Chevrolet Impala Owner Manual - 201 1 10-34 V ehicle Care 3. Pull up on the plastic headlamp retainer and remove it. 4. Pull the headlamp assembly away from the vehicle and remove the electrical connector . 5. Remove the round dust caps to gain access to the bulbs. 6. T urn the old bulb counterclockwise and remove it from the ret[...]

Black plate (35,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-35 12. Push down on the plastic headlamp retainer to reinstall it. 13. Reinstall the screw from the headlamp assembly . T aillamps, T urn Signal, Sidemarker , Stoplamps, and Back-Up Lamps A. Rear Sidemarker Lamp B. Back-up Lamp C. Stoplamp/T aillamp/T urn Signal[...]

Black plate (36,1) Chevrolet Impala Owner Manual - 201 1 10-36 V ehicle Care T o replace one of these bulbs: 1. Open the trunk. See T runk on page 2 ‑ 10 . 2. Remove the convenience net (if equipped). Unhook the net from the upper wing nut. 3. T urn the upper wing nut counterclockwise and remove it. 4. Pull the carpet away from the rear of the ve[...]

Black plate (37,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-37 Replacement Bulbs Exterior Lamp Bulb Number Back-Up 921LL Front Parking/ T urn Signal 3157NAK License Plate Lamp 194LL Headlamps High-Beam H9 Low-Beam H1 1 Sidemarker 194LL Stoplamp, T aillamp, and T urn Signal 3057 For replacement bulbs not listed here, contact your deale[...]

Black plate (38,1) Chevrolet Impala Owner Manual - 201 1 10-38 V ehicle Care Headlamp Wiring An electrical overload may cause the lamps to go on and off, or in some cases to remain off. Have the headlamp wiring checked right away if the lamps go on and off or remain off. Windshield Wipers If the wiper motor overheats due to heavy snow or ice, the w[...]

Black plate (39,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-39 Fuses Usage A/C CMPRSR Air Conditioning Compressor ABS MTR 1 Antilock Brake System (ABS) Motor 1 ABS MTR 2 ABS Motor 2 AIR PUMP Air Pump AIR SOL Air Injection Reactor Solenoid AIRBAG/ DISPLA Y Airbag, Display AUX PWR Auxiliary Power BA TT 1 Battery 1 BA TT 2 Battery 2 BA T[...]

Black plate (40,1) Chevrolet Impala Owner Manual - 201 1 10-40 V ehicle Care Fuses Usage INT L TS/ PNL DIM Interior Lamps, Instrument Panel Dimmer L T HI BEAM Driver Side High ‐ Beam Headlamp L T LO BEAM Driver Side Low ‐ Beam Headlamp L T P ARK Driver Side Parking Lamp L T SPOT Left Spot L T T/SIG Driver Side T urn Signal Lamp ONST AR OnStar ?[...]

Black plate (41,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-41 Instrument Panel Fuse Block The fuse block is on the passenger side of the vehicle in the carpet molding. Remove the fuse block door to access the fuses. The vehicle may not be equipped with all of the fuses, relays, and features shown. Fuses Usage AIRBAG Airbags AMP Ampli[...]

Black plate (42,1) Chevrolet Impala Owner Manual - 201 1 10-42 V ehicle Care Wheels and Tires Tires Every new GM vehicle has high-quality tires made by a leading tire manufacturer . See the warranty manual for information regarding the tire warranty and where to get service. For additional information refer to the tire manufacturer . { W ARNING . P[...]

Black plate (43,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-43 Tire Sidewall Labeling Useful information about a tire is molded into its sidewall. The examples below show a typical passenger vehicle tire and a compact spare tire sidewall. Passenger (P ‐ Metric) Tire Example (A) Tire Size : The tire size is a combination of letters a[...]

Black plate (44,1) Chevrolet Impala Owner Manual - 201 1 10-44 V ehicle Care (G) Maximum Cold Inflation Load Limit : Maximum load that can be carried and the maximum pressure needed to support that load. Compact Spare Tire Example (A) Tire Ply Material : The type of cord and number of plies in the sidewall and under the tread. (B) T emporary Use On[...]

Black plate (45,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-45 (F) Tire Size : A combination of letters and numbers define a tire's width, height, aspect ratio, construction type, and service description. The letter T as the first character in the tire size means the tire is for temporary use only . (G) TPC Spec (Tire Performance[...]

Black plate (46,1) Chevrolet Impala Owner Manual - 201 1 10-46 V ehicle Care (E) Rim Diameter : Diameter of the wheel in inches. (F) Service Description : These characters represent the load index and speed rating of the tire. The load index represents the load carrying capacity a tire is certified to carry . The speed rating is the maximum speed a[...]

Black plate (47,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-47 DOT Markings : A code molded into the sidewall of a tire signifying that the tire is in compliance with the U.S. Department of Transportation (DOT) Motor V ehicle Safety Standards. The DOT code includes the T ire Identification Number (TIN), an alphanumeric designator whic[...]

Black plate (48,1) Chevrolet Impala Owner Manual - 201 1 10-48 V ehicle Care Passenger (P-Metric) Tire : A tire used on passenger cars and some light duty trucks and multipurpose vehicles. Recommended Inflation Pressure : V ehicle manufacturer's recommended tire inflation pressure as shown on the tire placard. See Tire Pressure on page 10 ‑ [...]

Black plate (49,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-49 V ehicle Maximum Load on the Tire : Load on an individual tire due to curb weight, accessory weight, occupant weight, and cargo weight. V ehicle Placard : A label permanently attached to a vehicle showing the vehicle capacity weight and the original equipment tire size and[...]

Black plate (50,1) Chevrolet Impala Owner Manual - 201 1 10-50 V ehicle Care For additional information regarding how much weight the vehicle can carry , and an example of the Tire and Loading Information label, see V ehicle Load Limits on page 9 ‑ 12 . How you load the vehicle affects vehicle handling and ride comfort. Never load the vehicle wit[...]

Black plate (51,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-51 Tire Pressure Monitor System The T ire Pressure Monitor System (TPMS) uses radio and sensor technology to check tire pressure levels. The TPMS sensors monitor the air pressure in your tires and transmit tire pressure readings to a receiver located in the vehicle. Each tire[...]

Black plate (52,1) Chevrolet Impala Owner Manual - 201 1 10-52 V ehicle Care When the malfunction indicator is illuminated, the system may not be able to detect or signal low tire pressure as intended. TPMS malfunctions may occur for a variety of reasons, including the installation of replacement or alternate tires or wheels on the vehicle that pre[...]

Black plate (53,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-53 For additional information and details about the DIC operation and displays, see Driver Information Center (DIC) on page 5 ‑ 26 and Tire Messages on page 5 ‑ 37 . The low tire pressure warning light may come on in cool weather when the vehicle is first started, and the[...]

Black plate (54,1) Chevrolet Impala Owner Manual - 201 1 10-54 V ehicle Care . The TPMS sensor matching process was not done or not completed successfully after rotating the tires. The malfunction light and the DIC message should go off after successfully completing the sensor matching process. See “ TPMS Sensor Matching Process ” later in this[...]

Black plate (55,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-55 There are two minutes to match the first tire/wheel position, and five minutes overall to match all four tire/wheel positions. If it takes longer , the matching process stops and must be restarted. The TPMS sensor matching process is: 1. Set the parking brake. 2. T urn the[...]

Black plate (56,1) Chevrolet Impala Owner Manual - 201 1 10-56 V ehicle Care Tire Inspection GM recommends that the tires, including the spare tire, if the vehicle has one, be inspected for signs of wear or damage at least once a month. Replace the tire if: . The indicators at three or more places around the tire can be seen. . There is cord or fab[...]

Black plate (57,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-57 After the tires have been rotated, adjust the front and rear inflation pressures as shown on the Tire and Loading Information label. See Tire Pressure on page 10 ‑ 49 and V ehicle Load Limits on page 9 ‑ 12 . Reset the Tire Pressure Monitor System. See Tire Pressure Mo[...]

Black plate (58,1) Chevrolet Impala Owner Manual - 201 1 10-58 V ehicle Care See Tire Inspection on page 10 ‑ 56 and Tire Rotation on page 10 ‑ 56 for more information. The rubber in tires ages over time. This also applies for the spare tire, if the vehicle has one, even if it is never used. Multiple conditions including temperatures, loading c[...]

Black plate (59,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-59 GM's exclusive TPC Spec system considers over a dozen critical specifications that impact the overall performance of the vehicle, including brake system performance, ride and handling, traction control, and tire pressure monitoring performance. GM's TPC Spec numb[...]

Black plate (60,1) Chevrolet Impala Owner Manual - 201 1 10-60 V ehicle Care { W ARNING Using bias-ply tires on the vehicle may cause the wheel rim flanges to develop cracks after many miles of driving. A tire and/or wheel could fail suddenly and cause a crash. Use only radial-ply tires with the wheels on the vehicle. If you must replace the vehicl[...]

Black plate (61,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-61 { W ARNING If different sized wheels are used, there may not be an acceptable level of performance and safety if tires not recommended for those wheels are selected. This increases the chance of a crash and serious injury . Only use GM specific wheel and tire systems devel[...]

Black plate (62,1) Chevrolet Impala Owner Manual - 201 1 10-62 V ehicle Care T readwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and a half (1½) times as well on the government course as[...]

Black plate (63,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-63 W arning: The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure. Wheel Alignme[...]

Black plate (64,1) Chevrolet Impala Owner Manual - 201 1 10-64 V ehicle Care Used Replacement Wheels { W ARNING Replacing a wheel with a used one is dangerous. How it has been used or how far it has been driven may be unknown. It could fail suddenly and cause a crash. When replacing wheels, use a new GM original equipment wheel. Tire Chains { W ARN[...]

Black plate (65,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-65 If a Tire Goes Flat It is unusual for a tire to blowout while you are driving, especially if you maintain the vehicle's tires properly . If air goes out of a tire, it is much more likely to leak out slowly . But if you should ever have a blowout, here are a few tips a[...]

Black plate (66,1) Chevrolet Impala Owner Manual - 201 1 10-66 V ehicle Care { W ARNING Changing a tire can be dangerous. The vehicle can slip off the jack and roll over or fall causing injury or death. Find a level place to change the tire. T o help prevent the vehicle from moving: 1. Set the parking brake firmly . 2. Put an automatic transmission[...]

Black plate (67,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-67 5. Remove the compact spare tire. 6. T urn the nut holding the jack counterclockwise and remove it. Then remove the jack and wrench. The tools you will need to change a tire include the jack (A), extension and protection guide (B), and wheel wrench (C). Removing the Flat T[...]

Black plate (68,1) Chevrolet Impala Owner Manual - 201 1 10-68 V ehicle Care If needed, finish loosening them with your fingers. The plastic nut caps will not come off. If needed, use the flat end of the wheel wrench and pry along the edge of the cover until it comes off. The edge of the wheel cover could be sharp, so do not try to remove it with y[...]

Black plate (69,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-69 4. Put the compact spare tire near you. { W ARNING Getting under a vehicle when it is jacked up is dangerous. If the vehicle slips off the jack you could be badly injured or killed. Never get under a vehicle when it is supported only by a jack. { W ARNING Raising the vehic[...]

Black plate (70,1) Chevrolet Impala Owner Manual - 201 1 10-70 V ehicle Care { W ARNING Rust or dirt on a wheel, or on the parts to which it is fastened, can make wheel nuts become loose after time. The wheel could come off and cause an accident. When changing a wheel, remove any rust or dirt from places where the wheel attaches to the vehicle. In [...]

Black plate (71,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-71 10. Lower the vehicle by turning the jack handle counterclockwise. Lower the jack completely . { W ARNING Wheel nuts that are improperly or incorrectly tightened can cause the wheels to become loose or come off. The wheel nuts should be tightened with a torque wrench (Cont[...]

Black plate (72,1) Chevrolet Impala Owner Manual - 201 1 10-72 V ehicle Care Storing a Flat or Spare Tire and T ools { W ARNING Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury . In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place. After th[...]

Black plate (73,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-73 A. Cover B. Retainer C. Compact Spare T ire D. Wing Nut E. Jack F . Wheel Wrench G. Extension Protector H. Foam Holder I. Bolt Screw Full-Size Flat Tire A. Retainer B. Full-Size Flat T ire C. Protective Guide D. Extension Bolt Screw E. Wing Nut F . Jack G. Wheel Wrench H. [...]

Black plate (74,1) Chevrolet Impala Owner Manual - 201 1 10-74 V ehicle Care Compact Spare Tire { W ARNING Driving with more than one compact spare tire at a time could result in loss of braking and handling. This could lead to a crash and you or others could be injured. Use only one compact spare tire at a time. Although the compact spare tire was[...]

Black plate (75,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-75 Jump Starting For more information about the vehicle battery , see Battery on page 10 ‑ 29 . If your vehicle's battery has run down, you may want to use another vehicle and some jumper cables to start your vehicle. Be sure to use the following steps to do it safely [...]

Black plate (76,1) Chevrolet Impala Owner Manual - 201 1 10-76 V ehicle Care Notice: If the radio or other accessories are left on during the jump starting procedure, they could be damaged. The repairs would not be covered by the warranty . Always turn off the radio and other accessories when jump starting the vehicle. 3. T urn off the ignition on [...]

Black plate (77,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-77 { W ARNING An electric fan can start up even when the engine is not running and can injure you. Keep hands, clothing and tools away from any underhood electric fan. { W ARNING Using an open flame near a battery can cause battery gas to explode. People have been hurt doing [...]

Black plate (78,1) Chevrolet Impala Owner Manual - 201 1 10-78 V ehicle Care 6. Connect the red positive (+) cable to the positive (+) terminal location of the vehicle with the dead battery . Use a remote positive (+) terminal if the vehicle has one. 7. Do not let the other end touch metal. Connect it to the positive (+) terminal location of the ve[...]

Black plate (79,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-79 T o disconnect the jumper cables from both vehicles, do the following: 1. Disconnect the black negative ( − ) cable from the vehicle that had the dead battery . 2. Disconnect the black negative ( − ) cable from the vehicle with the good battery . 3. Disconnect the red [...]

Black plate (80,1) Chevrolet Impala Owner Manual - 201 1 10-80 V ehicle Care Here are some important things to consider before recreational vehicle towing: . What is the towing capacity of the towing vehicle? Be sure to read the tow vehicle manufacturer's recommendations. . What is the distance that will be travelled? Some vehicles have restri[...]

Black plate (81,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-81 5. Use an adequate clamping device designed for towing to ensure that the front wheels are locked into the straight position. 6. Secure the vehicle to the dolly following the manufacturer's instructions. 7. Release the parking brake only after the vehicle being towed [...]

Black plate (82,1) Chevrolet Impala Owner Manual - 201 1 10-82 V ehicle Care Approved cleaning products can be obtained from your dealer . Follow all manufacturers' directions regarding correct product usage, necessary safety precautions and appropriate disposal of any vehicle care product. Rinse the vehicle well, before washing and after to r[...]

Black plate (83,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-83 Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster . Washing with water is all that is usually needed. However , chrome polish may be used on chrome or stainless steel trim, if necessary . Use special care with alumin[...]

Black plate (84,1) Chevrolet Impala Owner Manual - 201 1 10-84 V ehicle Care The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because they could damage the surface. Do not use chrome polish [...]

Black plate (85,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-85 Dirt packed in close areas of the frame should be loosened before being flushed. Y our dealer or an underbody car washing system can do this. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody . If these are not remo[...]

Black plate (86,1) Chevrolet Impala Owner Manual - 201 1 10-86 V ehicle Care Y our dealer has products for cleaning the interior . When cleaning the interior , only use cleaners specifically designed for the surfaces that are being cleaned. Permanent damage can result from using cleaners on surfaces for which they were not intended. Apply the clean[...]

Black plate (87,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-87 Fabric/Carpet Use a vacuum cleaner with a soft brush attachment to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on floor carpet and carpeted floor mats. For soils, always try to remove them first with plain water or club so[...]

Black plate (88,1) Chevrolet Impala Owner Manual - 201 1 10-88 V ehicle Care Leather/Leatherette Leather , and lighter colored leather in particular , will need more frequent cleaning to prevent the buildup of dust, dirt, and colors transferred from other items so that these do not become permanent stains. T o remove dust, a soft cloth dampened wit[...]

Black plate (89,1) Chevrolet Impala Owner Manual - 201 1 V ehicle Care 10-89 Some commercial products may increase gloss on the instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions. Notice: Air fresheners contain solvents that may c[...]

Black plate (90,1) Chevrolet Impala Owner Manual - 201 1 10-90 V ehicle Care . Use the floor mat with the correct side up. Do not turn it over . . Do not place anything on top of the driver side floor mat. . Use only a single floor mat on the driver side. . Do not place one floor mat on top of another . Removing and Replacing the Floor Mat The driv[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Service and Maintenance 1 1-1 Service and Maintenance General Information General Information . . . . . . . . . . 1 1-1 Scheduled Maintenance Scheduled Maintenance . . . . . 1 1-2 Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . 1 [...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 1 1-2 Service and Maintenance { W ARNING Performing maintenance work can be dangerous. Some jobs can cause serious injury . Perform maintenance work only if you have the required know-how and the proper tools and equipment. If in doubt, see your dealer to have a qualified technician do the wor[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Service and Maintenance 1 1-3 If the engine oil life system is reset accidentally , service the vehicle within 5 000 km/3,000 miles since the last service. Reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 10 ‑ 1 1 . Every Engine Oil Change . Change en[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 1 1-4 Service and Maintenance . Fuel system inspection for damage or leaks. . Exhaust system and nearby heat shields inspection for loose or damaged components. Additional Required Services Every 12 000 km/7,500 Miles . Rotate tires. T ires should be rotated every 12 000 km/ 7,500 miles. See T[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Service and Maintenance 1 1-5 First Engine Oil Change After Every 40 000 km/25,000 Miles . Passenger compartment air filter replacement (or every 24 months, whichever occurs first). More frequent replacement may be needed if you drive in areas with heavy traffic, areas with poor air quality , [...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 1 1-6 Service and Maintenance Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number , or specification can be obtained from your dealer . Usage Fluid/Lubricant Engine Oil The engine requires engine oil approved t[...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 Service and Maintenance 1 1-7 Usage Fluid/Lubricant Automatic T ransmission DEXRON ® ‐ VI Automatic Transmission Fluid. Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474). Hood Latch Assembly , Secondary Latch, Pivots, Spring Anchor , and Releas[...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 1 1-8 Service and Maintenance Maintenance Replacement Parts Replacement parts identified below by name, part number , or specification can be obtained from your dealer . Maintenance Replacement Parts Part GM Part Number ACDelco Part Number Engine Air Cleaner/Filter 10350737 A2962C Engine Oil F[...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 Service and Maintenance 1 1-9 Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts. Maintenance Record Date Odometer Reading Servic[...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 1 1-10 Service and Maintenance Maintenance Record (cont.) Date Odometer Reading Serviced By Services Performed[...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 Service and Maintenance 1 1-1 1 Maintenance Record (cont.) Date Odometer Reading Serviced By Services Performed[...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 1 1-12 Service and Maintenance Maintenance Record (cont.) Date Odometer Reading Serviced By Services Performed[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 T echnical Data 12-1 T echnical Data V ehicle Identification V ehicle Identification Number (VIN) . . . . . . . . . . . . . . 12-1 Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . 12-1 V ehicle Data Capacities and Specifications . . . . . . . . . . . . . . 12-2 [...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 12-2 T echnical Data V ehicle Data Capacities and Specifications The following approximate capacities are given in metric and English conversions. See Recommended Fluids and Lubricants on page 1 1 ‑ 6 for more information. Application Capacities Metric English Air Conditioning Refrigerant R1[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 T echnical Data 12-3 Engine Specifications Engine VIN Code T ransmission Spark Plug Gap 3.5L FlexFuel V6 K Automatic 1.01 mm (0.040 in) 3.9L FlexFuel V6 M Automatic 1.01 mm (0.040 in) Engine Drive Belt Routing 3.5L V6 and 3.9L V6 Engines[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 12-4 T echnical Data 2 NOTES[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 Customer Information 13-1 Customer Information Customer Information Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . 13-1 Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3 Customer Assistance for T ext T elephone (TTY) Users . . . . . 13-4 Online Own[...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 13-2 Customer Information STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the Chevrolet Customer Assistance Center at 1-800-222-1020. In Canada, call General Motors of Canada C[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 Customer Information 13-3 STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and T wo, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbit[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 13-4 Customer Information From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) From U.S. Virgin Islands: 1-800-496-9994 Canada General Motors of Canada Limited Customer Communication Centre, Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 www .gm.ca 1-800-2[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 Customer Information 13-5 Online Owner Center Chevrolet Owner Center (U.S.) www.chevyownercenter .com Information and services customized for your specific vehicle — all in one convenient place. . Digital owner manual, warranty information, and more. . Storage for online service and maintena[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 13-6 Customer Information GM Mobility Reimbursement Program This program is available to qualified applicants for cost reimbursement of eligible aftermarket adaptive equipment required for the vehicle, such as hand controls or a wheelchair/ scooter lift for the vehicle. For more information on[...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 Customer Information 13-7 Coverage Services are provided up to 5 years/160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Assistance is not a part[...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 13-8 Customer Information Services Specific to Canadian-Purchased V ehicles . Fuel Delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service. . Lock-Out Service: V ehicle registration is required.[...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 Customer Information 13-9 Courtesy T ransportation Program T o enhance your ownership experience, we and our participating dealers are proud to offer Courtesy T ransportation, a customer support program for vehicles with the Bumper-to-Bumper (Base W arranty Coverage period in Canada), extended[...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 13-10 Customer Information Courtesy Rental V ehicle The dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if the vehicle is kept for an overnight warranty repair . Rental reimbursement will be limited and must be supported b[...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 Customer Information 13-1 1 Recycled original equipment parts may also be used for repair . These parts are typically removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipmen[...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 13-12 Customer Information If the vehicle is leased, the leasing company may require you to have insurance that ensures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read the lease carefully , as you may be charged at the end of[...]

Black plate (13,1) Chevrolet Impala Owner Manual - 201 1 Customer Information 13-13 Remember , if the vehicle is leased, you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party's insurance company is paying for the repairs, you are not obligated to ac[...]

Black plate (14,1) Chevrolet Impala Owner Manual - 201 1 13-14 Customer Information Current and Past Models T echnical Service Bulletins and Manuals are available for current and past model GM vehicles. ORDER TOLL FREE: 1-800-551-4123 Monday - Friday 8:00 AM - 6:00 PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Discover), visit Helm, [...]

Black plate (15,1) Chevrolet Impala Owner Manual - 201 1 Customer Information 13-15 Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately , and notify General Motors of Canada Limited. Call them at 1-800-333-0510 or write to: T ransport Ca[...]

Black plate (16,1) Chevrolet Impala Owner Manual - 201 1 13-16 Customer Information Event Data Recorders This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle[...]

Black plate (17,1) Chevrolet Impala Owner Manual - 201 1 Customer Information 13-17 OnStar ® If the vehicle is equipped with an active OnStar system, that system may also record data in crash or near crash ‐ like situations. The OnStar T erms and Conditions provides information on data collection and use and is available in the OnStar glove box [...]

Black plate (18,1) Chevrolet Impala Owner Manual - 201 1 13-18 Customer Information 2 NOTES[...]

Black plate (1,1) Chevrolet Impala Owner Manual - 201 1 INDEX i-1 A Accessories and Modifications . . . . . . . . . . . . . . . . . 10-3 Accessory Power . . . . . . . . . . . . . . 9-21 Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-48 Adjustments Lumbar , Front Seats . . . . . . . . . . . 3-4 Air Cleaner/Filter , Engine . . . [...]

Black plate (2,1) Chevrolet Impala Owner Manual - 201 1 i-2 INDEX B Battery . . . . . . . . . . . . . . . . . . . . . . . 10-29 Jump Starting . . . . . . . . . . . . . . . 10-75 Load Management . . . . . . . . . . . . . 6-7 Power Protection . . . . . . . . . . . . . . 6-8 V oltage and Charging Messages . . . . . . . . . . . . . . . . . . . 5-30 Bla[...]

Black plate (3,1) Chevrolet Impala Owner Manual - 201 1 INDEX i-3 Climate Control Systems . . . . . . . 8-1 Air Conditioning . . . . . . . . . . . . . . . 8-1 Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1 Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Cluster , Instrument . . . . . . . . . . . . 5-1 1 Collision Damage[...]

Black plate (4,1) Chevrolet Impala Owner Manual - 201 1 i-4 INDEX E E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-38 Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-48 Electrical System Engine Compartment Fuse Block . . . . . . . . . . . . . . . . 10-38 Fuses and Circuit Breakers . . . . . . . . . . . . . . . .[...]

Black plate (5,1) Chevrolet Impala Owner Manual - 201 1 INDEX i-5 Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-35 Additives . . . . . . . . . . . . . . . . . . . . . 9-37 E85 (85% Ethanol) . . . . . . . . . . . 9-38 Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-41 Filling the T ank . . . . . . . . . . . .[...]

Black plate (6,1) Chevrolet Impala Owner Manual - 201 1 i-6 INDEX High-Beam On Light . . . . . . . . . . . 5-25 Highway Hypnosis . . . . . . . . . . . . . . 9-8 Hill and Mountain Roads . . . . . . . . 9-8 Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 How to Wear Safety[...]

Black plate (7,1) Chevrolet Impala Owner Manual - 201 1 INDEX i-7 Lights (cont.) High/Low Beam Changer . . . . . . 6-3 Safety Belt Reminders . . . . . . . . 5-14 Security . . . . . . . . . . . . . . . . . . . . . . 5-25 T ire Pressure . . . . . . . . . . . . . . . . . 5-23 T raction Control System (TCS) W arning . . . . . . . . . . . . . . 5-22 Loc[...]

Black plate (8,1) Chevrolet Impala Owner Manual - 201 1 i-8 INDEX O Odometer . . . . . . . . . . . . . . . . . . . . . . 5-12 Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5 Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7 Engine Oil Life System . . . . . .10-1 1 Messages . . . . . . . . . . . . . . . . . . . . 5-33[...]

Black plate (9,1) Chevrolet Impala Owner Manual - 201 1 INDEX i-9 R Radio Frequency Identification (RFID) . . . . . . . . 13-17 Statement . . . . . . . . . . . . . . . . . . 13-17 Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-6 Reception . . . . . . . . . . . . . . . . . . . . 7-13 Satellite . . . . . . . . . . . . . . . . . . . . . . . [...]

Black plate (10,1) Chevrolet Impala Owner Manual - 201 1 i-10 INDEX Scheduled Maintenance . . . . . . . 1 1-2 Scheduling Appointments . . . . . . 13-8 Seats Adjustment, Front . . . . . . . . . . . . . . 3-3 Center Seat . . . . . . . . . . . . . . . . . . . 3-4 Head Restraints . . . . . . . . . . . . . . . 3-2 Heated Front . . . . . . . . . . . . . [...]

Black plate (11,1) Chevrolet Impala Owner Manual - 201 1 INDEX i-1 1 T T achometer . . . . . . . . . . . . . . . . . . . . 5-12 T aillamps Bulb Replacement . . . . . . . . . . 10-35 T ext T elephone (TTY) Users . . . 13-4 Theft-Deterrent Systems . . . . . . . 2-12 Immobilizer . . . . . . . . . . . . . . . . . . . 2-12 T ime . . . . . . . . . . . . [...]

Black plate (12,1) Chevrolet Impala Owner Manual - 201 1 i-12 INDEX V V ehicle Canadian Owners . . . . . . . . . . . . . . . iii Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3 Identification Number (VIN) . . . . . . . . . . . . . . . 12-1 Load Limits . . . . . . . . . . . . . . . . . . . 9-12 Messages . . . . . . . . . . . . . . . . . [...]