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A good user manual
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First and foremost, an user manual of Chevrolet Impala (2012) should contain:
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Table of contents for the manual
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Page 1
Black plate (1,1) Chevrolet Impala Owner Manual - 2012 2012 Chevrolet Impala Owner Manual M In Brief ... ..................... 1 - 1 Instrument Panel . . . . . . . . . . . . . . 1-2 Initial Drive Information . . . . . . . . 1-3 V ehicle Features . . . . . . . . . . . . . 1-13 Performance and Maintenance . . . . . . . . . . . . . . . . 1-17 Keys, Do[...]
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Page 2
Black plate (2,1) Chevrolet Impala Owner Manual - 2012 2012 Chevrolet Impala Owner Manual M V ehicle Care . . . . . . . . . . . . . . . . . 10-1 General Information . . . . . . . . . . 10-2 V ehicle Checks . . . . . . . . . . . . . . . 10-4 Headlamp Aiming . . . . . . . . . . . 10-24 Bulb Replacement . . . . . . . . . . 10-24 Electrical System . . [...]
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Page 3
Black plate (3,1) Chevrolet Impala Owner Manual - 2012 Introduction iii The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET , the CHEVROLET Emblem, IMP ALA, and the IMP ALA Emblem are trademarks and/or service marks of General Motors LLC[...]
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Page 4
Black plate (4,1) Chevrolet Impala Owner Manual - 2012 iv Introduction Using this Manual T o quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found. Danger , W arnings, and Cautions W arning messages found on vehicle labels [...]
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Page 5
Black plate (5,1) Chevrolet Impala Owner Manual - 2012 Introduction v V ehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the Index. 9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) % : Audio Steering Wheel Controls or[...]
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Page 6
Black plate (6,1) Chevrolet Impala Owner Manual - 2012 vi Introduction 2 NOTES[...]
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Page 7
Black plate (1,1) Chevrolet Impala Owner Manual - 2012 In Brief 1-1 In Brief Instrument Panel Instrument Panel . . . . . . . . . . . . . . 1-2 Initial Drive Information Initial Drive Information . . . . . . . . 1-3 Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . 1-3 Remote V ehicle Start . . . . . . . . . 1-4 Door Lock[...]
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Page 8
Black plate (2,1) Chevrolet Impala Owner Manual - 2012 1-2 In Brief Instrument Panel[...]
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Page 9
Black plate (3,1) Chevrolet Impala Owner Manual - 2012 In Brief 1-3 A. Air V ents on page 8 ‑ 4 . B. Remote Trunk Release Button. See T runk on page 2 ‑ 9 . C. T urn and Lane ‐ Change Lever . See T urn and Lane-Change Signals on page 6 ‑ 4 . D. Instrument Cluster on page 5 ‑ 10 . E. Hazard Warning Flashers on page 6 ‑ 3 . F . Driver Inf[...]
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Page 10
Black plate (4,1) Chevrolet Impala Owner Manual - 2012 1-4 In Brief Press K to unlock the driver door . Press again within five seconds to unlock all remaining doors. Press Q to lock all doors. Lock and unlock feedback can be personalized. See Vehicle Personalization on page 5 ‑ 35 for additional information. Press and hold V for approximately on[...]
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Page 11
Black plate (5,1) Chevrolet Impala Owner Manual - 2012 In Brief 1-5 Door Locks Manual Locks From outside the vehicle, use the key in the door or the Remote Keyless Entry (RKE) transmitter to lock or unlock the vehicle. From the inside, pull up or push down on the manual door lock knobs. See Door Locks on page 2 ‑ 6 . Power Door Locks Power door l[...]
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Page 12
Black plate (6,1) Chevrolet Impala Owner Manual - 2012 1-6 In Brief Seat Adjustment Manual Seats T o adjust a manual seat: 1. Lift the bar under the front edge of the seat cushion to unlock the seat. 2. Slide the seat to the desired position and release the bar . 3. T ry to move the seat back and forth to be sure the seat is locked in place. See Se[...]
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Page 13
Black plate (7,1) Chevrolet Impala Owner Manual - 2012 In Brief 1-7 Manual Lumbar Move the lever up or down to increase or decrease lumbar support. See Lumbar Adjustment on page 3 ‑ 4 . Second Row Seats On vehicles with the flip and fold feature, the bottom seat cushions can be flipped forward and the seatback folded down to create an extended ca[...]
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Page 14
Black plate (8,1) Chevrolet Impala Owner Manual - 2012 1-8 In Brief Passenger Sensing System The passenger sensing system will turn off the right front passenger frontal airbag under certain conditions. The driver airbags, seat ‐ side impact airbags, and roof ‐ rail airbags are not affected by this. The passenger airbag status indicator will be[...]
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Page 15
Black plate (9,1) Chevrolet Impala Owner Manual - 2012 In Brief 1-9 Interior Mirror V ehicles with a manual rearview mirror can be adjusted by holding the mirror in the center to move it for a clearer view behind the vehicle. Adjust the mirror to avoid glare from the headlamps behind. Pull the lever , located at the bottom of the mirror for nightti[...]
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Page 16
Black plate (10,1) Chevrolet Impala Owner Manual - 2012 1-10 In Brief Map Lamps The vehicle has map lamps on the rearview mirror . Push the button near each lamp to turn the map lamps on and off. For more information on interior lighting, see: . Instrument Panel Illumination Control on page 6 ‑ 5 . . Courtesy Lamps on page 6 ‑ 5 . Exterior Ligh[...]
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Page 17
Black plate (11,1) Chevrolet Impala Owner Manual - 2012 In Brief 1-1 1 6 : Turn the band up for more frequent wipes or down for less frequent wipes. 6 : Slow wipes. ? : Fast wipes. Windshield W asher Push the paddle L at the top of the lever to spray washer fluid on the windshield. See Windshield Wiper/Washer on page 5 ‑ 4 . Climate Controls This[...]
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Page 18
Black plate (12,1) Chevrolet Impala Owner Manual - 2012 1-12 In Brief Single Zone A. Fan Control B. Outside Air C. T emperature Control D. Recirculation E. Air Delivery Mode Control F . Air Conditioning G. Rear Window Defogger See Climate Control Systems on page 8 ‑ 1 .[...]
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Page 19
Black plate (13,1) Chevrolet Impala Owner Manual - 2012 In Brief 1-13 V ehicle Features Radio(s) Radio with CD (Base) O : Press to turn the system on and off. Turn to increase or decrease the volume. BAND: Press to choose between FM1, FM2, AM, or XM ™ (if equipped) on the Radio with CD (Base). f : Select radio stations. © ¨ : Seek or scan stati[...]
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Page 20
Black plate (14,1) Chevrolet Impala Owner Manual - 2012 1-14 In Brief station frequency tabs and by using the radio F A V button. Press F A V to go through up to 6 pages of favorites, each having 6 favorite stations available per page. Each page of favorites can contain any combination of AM, FM, or XM stations. For radios without a F A V button, u[...]
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Page 21
Black plate (15,1) Chevrolet Impala Owner Manual - 2012 In Brief 1-15 Bluetooth ® For vehicles with a Bluetooth system, it allows users with a Bluetooth ‐ enabled cell phone to make and receive hands-free calls using the vehicle ’ s audio system and controls. The Bluetooth ‐ enabled cell phone must be paired with the Bluetooth system before [...]
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Page 22
Black plate (16,1) Chevrolet Impala Owner Manual - 2012 1-16 In Brief Cruise Control The cruise control buttons are located on the left side of the steering wheel. J : Press to turn cruise control on and off. The indicator is lit when cruise control is on. +RES: Press briefly to make the vehicle resume to a previously set speed, or press and hold t[...]
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Page 23
Black plate (17,1) Chevrolet Impala Owner Manual - 2012 In Brief 1-17 Performance and Maintenance T raction Control System (TCS) The vehicle may have a traction control system which limits wheel spin. The system turns on automatically every time the vehicle is started. . For vehicles with traction control, press and release the ESC OFF button Y loc[...]
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Page 24
Black plate (18,1) Chevrolet Impala Owner Manual - 2012 1-18 In Brief During cooler conditions, the low tire pressure warning light may appear when the vehicle is first started and then turn off. This may be an early indicator that the tire pressures are getting low and the tires need to be inflated to the proper pressure. The TPMS does not replace[...]
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Page 25
Black plate (19,1) Chevrolet Impala Owner Manual - 2012 In Brief 1-19 . Keep vehicle tires properly inflated. . Combine several trips into a single trip. . Replace the vehicle's tires with the same TPC Spec number molded into the tire's sidewall near the size. . Follow recommended scheduled maintenance. Roadside Assistance Program U.S.: 1[...]
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Page 26
Black plate (20,1) Chevrolet Impala Owner Manual - 2012 1-20 In Brief 2 NOTES[...]
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Page 27
Black plate (1,1) Chevrolet Impala Owner Manual - 2012 Keys, Doors, and Windows 2-1 Keys, Doors, and Windows Keys and Locks K e y s .......................... 2 - 2 Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . 2-2 Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . 2-3 Remote V ehicle Start . . . . . .[...]
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Page 28
Black plate (2,1) Chevrolet Impala Owner Manual - 2012 2-2 Keys, Doors, and Windows Keys and Locks Keys { W ARNING Leaving children in a vehicle with the ignition key is dangerous for many reasons. Children or others could be badly injured or even killed. They could operate the power windows or other controls or even make the vehicle move. The wind[...]
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Page 29
Black plate (3,1) Chevrolet Impala Owner Manual - 2012 Keys, Doors, and Windows 2-3 If there is a decrease in the RKE operating range: . Check the distance. The transmitter may be too far from the vehicle. . Check the location. Other vehicles or objects may be blocking the signal. . Check the transmitter's battery . See “ Battery Replacement[...]
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Page 30
Black plate (4,1) Chevrolet Impala Owner Manual - 2012 2-4 Keys, Doors, and Windows V (Remote T runk Release): Press and hold for about one second to open the trunk. The transmission must be in P (Park). L (V ehicle Locator/Panic Alarm): Press and release to locate the vehicle. The turn signal lamps flash and the horn sounds three times. Press and [...]
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Page 31
Black plate (5,1) Chevrolet Impala Owner Manual - 2012 Keys, Doors, and Windows 2-5 3. Insert the new battery , positive side facing down. Replace with a CR2032 or equivalent battery . 4. Snap the transmitter back together . Remote V ehicle Start Y our vehicle may have a remote starting feature that allows you to start the engine from outside the v[...]
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Page 32
Black plate (6,1) Chevrolet Impala Owner Manual - 2012 2-6 Keys, Doors, and Windows After entering the vehicle during a remote start, insert and turn the key to ON/RUN to drive the vehicle. The engine will shut off automatically after 10 minutes, unless a time extension has been done or the vehicle's key is inserted into the ignition switch an[...]
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Page 33
Black plate (7,1) Chevrolet Impala Owner Manual - 2012 Keys, Doors, and Windows 2-7 W ARNING (Continued) injuries or even death from heat stroke. Always lock the vehicle whenever leaving it. . Outsiders can easily enter through an unlocked door when you slow down or stop the vehicle. Locking the doors can help prevent this from happening. From the [...]
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Page 34
Black plate (8,1) Chevrolet Impala Owner Manual - 2012 2-8 Keys, Doors, and Windows Personal Choice Programming The delayed locking feature can be turned on or off, using the Driver Information Center (DIC) to program this feature. See “ DELA Y DOOR LOCK ” under V ehicle Personalization on page 5 ‑ 35 . Automatic Door Locks The doors will aut[...]
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Page 35
Black plate (9,1) Chevrolet Impala Owner Manual - 2012 Keys, Doors, and Windows 2-9 T o open a rear door when the security lock is on, do the following: 1. Unlock the door by using the Remote Keyless Entry (RKE) transmitter , if the vehicle has one, by pressing the power door lock switch, or by lifting the rear door manual lock. 2. Open the door fr[...]
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Page 36
Black plate (10,1) Chevrolet Impala Owner Manual - 2012 2-10 Keys, Doors, and Windows Remote T runk Release T o open the trunk from the inside, press V . See T runk on page 2 ‑ 9 . The trunk can also be opened by lowering the rear seat and pulling the emergency trunk release handle located inside the trunk. See Rear Seats (Split Folding) on page [...]
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Page 37
Black plate (11,1) Chevrolet Impala Owner Manual - 2012 Keys, Doors, and Windows 2-1 1 V ehicle Security This vehicle has theft-deterrent features; however , they do not make it impossible to steal. Anti-theft Alarm System Y our vehicle may have the optional content theft-deterrent alarm system. T o activate the theft-deterrent system: 1. Open the [...]
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Page 38
Black plate (12,1) Chevrolet Impala Owner Manual - 2012 2-12 Keys, Doors, and Windows Immobilizer See Radio Frequency Statement on page 13 ‑ 15 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-GEN/210/220/310. Immobilizer Operation This vehicle has P ASS-Key ® III+ (Personal[...]
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Page 39
Black plate (13,1) Chevrolet Impala Owner Manual - 2012 Keys, Doors, and Windows 2-13 T o program the new additional key: 1. V erify that the new key has a 1 stamped on it. 2. Insert the original, already programmed key in the ignition and start the engine. If the engine will not start, see your dealer for service. 3. After the engine has started, [...]
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Page 40
Black plate (14,1) Chevrolet Impala Owner Manual - 2012 2-14 Keys, Doors, and Windows Power Mirrors Controls for the outside power mirrors are located on the driver door armrest. 1. Press the left or right side of the selector switch located above the control pad, to select the driver or passenger mirror . 2. Press one of the four buttons located o[...]
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Page 41
Black plate (15,1) Chevrolet Impala Owner Manual - 2012 Keys, Doors, and Windows 2-15 Automatic Dimming Rearview Mirror The vehicle may have an automatic dimming inside rearview mirror . Automatic dimming reduces the glare from the headlamps of the vehicle behind you. The dimming feature comes on and the indicator light illuminates each time the ig[...]
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Page 42
Black plate (16,1) Chevrolet Impala Owner Manual - 2012 2-16 Keys, Doors, and Windows Power Windows { W ARNING Leaving children in a vehicle with the keys is dangerous for many reasons. Children or others could be badly injured or even killed. They could operate the power windows or other controls or even make the vehicle move. The windows will fun[...]
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Page 43
Black plate (17,1) Chevrolet Impala Owner Manual - 2012 Keys, Doors, and Windows 2-17 Window Lockout o (Window Lockout): The driver window switches also include a lockout switch. Press the right side of the switch to prevent the rear passengers from using their window switches. The driver can still control all the windows and the front passenger ca[...]
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Page 44
Black plate (18,1) Chevrolet Impala Owner Manual - 2012 2-18 Keys, Doors, and Windows The sunroof can only be operated when the ignition is in ON/RUN or ACC/ACCESSORY , or when Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) on page 9 ‑ 18 . Q (V ent/Express-Open): Press this switch once to vent the sunroof when it is[...]
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Page 45
Black plate (1,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-1 Seats and Restraints Head Restraints Head Restraints . . . . . . . . . . . . . . . 3-2 Front Seats Seat Adjustment . . . . . . . . . . . . . . 3-3 Center Seat . . . . . . . . . . . . . . . . . . . 3-4 Power Seat Adjustment . . . . . . . 3-4 Lumbar Adjustment . . . . . .[...]
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Page 46
Black plate (2,1) Chevrolet Impala Owner Manual - 2012 3-2 Seats and Restraints Head Restraints { W ARNING With head restraints that are not installed and adjusted properly , there is a greater chance that occupants will suffer a neck/ spinal injury in a crash. Do not drive until the head restraints for all occupants are installed and adjusted prop[...]
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Page 47
Black plate (3,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-3 restraint down. T ry to move the head restraint after the button is released to make sure that it is locked in place. The front seat outboard head restraints are not designed to be removed. Rear Seats The vehicle's rear seat has head restraints in the outboard seat[...]
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Page 48
Black plate (4,1) Chevrolet Impala Owner Manual - 2012 3-4 Seats and Restraints Center Seat The vehicle may have a front center seat. There are cupholders on the underside of the seat cushion. T o use them, flip the seat cushion forward. The seat can also be used as a storage area by lowering the seatback. See Center Console Storage on page 4 ‑ 2[...]
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Page 49
Black plate (5,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-5 Reclining Seatbacks { W ARNING Sitting in a reclined position when the vehicle is in motion can be dangerous. Even when buckled up, the safety belts cannot do their job. The shoulder belt will not be against your body . Instead, it will be in front of you. In a crash, y[...]
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Page 50
Black plate (6,1) Chevrolet Impala Owner Manual - 2012 3-6 Seats and Restraints T o recline a manual seatback: 1. Lift the lever . 2. Move the seatback to the desired position, and then release the lever to lock the seatback in place. 3. Push and pull on the seatback to make sure it is locked. T o return the seatback to the upright position: 1. Lif[...]
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Page 51
Black plate (7,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-7 Heated Front Seats { W ARNING If you cannot feel temperature change or pain to the skin, the seat heater may cause burns even at low temperatures. T o reduce the risk of burns, people with such a condition should use care when using the seat heater, especially for long [...]
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Page 52
Black plate (8,1) Chevrolet Impala Owner Manual - 2012 3-8 Seats and Restraints Rear Seats Rear Seats (Split Folding) Flip and Fold Feature On vehicles with this feature, the seat cushions flip forward and the seatbacks fold down to create an extended flat cargo area. T o flip the seat cushion and fold the seatback: 1. Make sure the front seats are[...]
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Page 53
Black plate (9,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-9 T o return the seats to the normal position: { W ARNING If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked. 1. Raise the[...]
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Page 54
Black plate (10,1) Chevrolet Impala Owner Manual - 2012 3-10 Seats and Restraints Safety Belts This section of the manual describes how to use safety belts properly . It also describes some things not to do with safety belts. { W ARNING Do not let anyone ride where a safety belt cannot be worn properly . In a crash, if you or your passenger(s) are [...]
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Page 55
Black plate (11,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-1 1 safety belts. That is why wearing safety belts makes such good sense. Questions and Answers About Safety Belts Q: Will I be trapped in the vehicle after a crash if I am wearing a safety belt? A: Y ou could be — whether you are wearing a safety belt or not. Y our ch[...]
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Page 56
Black plate (12,1) Chevrolet Impala Owner Manual - 2012 3-12 Seats and Restraints . Wear the shoulder belt over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The shoulder belt locks if there is a sudden stop or crash. { W ARNING Y ou can be seriously injured, or even killed, by not wearing[...]
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Page 57
Black plate (13,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-13 Engaging the child restraint locking feature in the right front seating position may affect the passenger sensing system. See Passenger Sensing System on page 3 ‑ 26 . 3. Push the latch plate into the buckle until it clicks. If the latch plate will not go fully into[...]
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Page 58
Black plate (14,1) Chevrolet Impala Owner Manual - 2012 3-14 Seats and Restraints T o unlatch the belt, push the button on the buckle. The belt should return to its stowed position. Before a door is closed, be sure the belt is out of the way . If a door is slammed against a safety belt, damage can occur to both the safety belt and the vehicle. Shou[...]
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Page 59
Black plate (15,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-15 Pretensioners work only once. If the pretensioners activate in a crash, they will need to be replaced, and probably other new parts for the vehicle's safety belt system. See Replacing Safety Belt System Parts after a Crash on page 3 ‑ 18 . Rear Safety Belt Comf[...]
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Page 60
Black plate (16,1) Chevrolet Impala Owner Manual - 2012 3-16 Seats and Restraints { W ARNING A safety belt that is not properly worn may not provide the protection needed in a crash. The person wearing the belt could be seriously injured. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to ta[...]
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Page 61
Black plate (17,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-17 Lap Belt This section is only for the lap belt. T o learn how to wear a lap-shoulder belt, see Lap-Shoulder Belt on page 3 ‑ 12 . The vehicle may have a center seating position. When you sit in the center front seating position, you have a lap safety belt, which has[...]
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Page 62
Black plate (18,1) Chevrolet Impala Owner Manual - 2012 3-18 Seats and Restraints Safety System Check Now and then, check that the safety belt reminder light, safety belts, buckles, latch plates, retractors, and anchorages are all working properly . Look for any other loose or damaged safety belt system parts that might keep a safety belt system fr[...]
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Page 63
Black plate (19,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-19 See your dealer to have the safety belt assemblies inspected or replaced. New parts and repairs may be necessary even if the safety belt system was not being used at the time of the crash. Have the safety belt pretensioners checked if the vehicle has been in a crash, [...]
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Page 64
Black plate (20,1) Chevrolet Impala Owner Manual - 2012 3-20 Seats and Restraints Here are the most important things to know about the airbag system: { W ARNING Y ou can be severely injured or killed in a crash if you are not wearing your safety belt — even if you have airbags. Airbags are designed to work with safety belts, but do not replace th[...]
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Page 65
Black plate (21,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-21 There is an airbag readiness light on the instrument panel cluster , which shows the airbag symbol. The system checks the airbag electrical system for malfunctions. The light tells you if there is an electrical problem. See Airbag Readiness Light on page 5 ‑ 14 for [...]
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Page 66
Black plate (22,1) Chevrolet Impala Owner Manual - 2012 3-22 Seats and Restraints Driver Side Shown, Passenger Side Similar The seat ‐ mounted side impact airbags for the driver and right front passenger are in the side of the seatbacks closest to the door . Driver Side Shown, Passenger Side Similar The roof-rail airbags for the driver , right fr[...]
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Page 67
Black plate (23,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-23 When Should an Airbag Inflate? Frontal airbags are designed to inflate in moderate to severe frontal or near frontal crashes to help reduce the potential for severe injuries mainly to the driver's or right front passenger's head and chest. However , they are[...]
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Page 68
Black plate (24,1) Chevrolet Impala Owner Manual - 2012 3-24 Seats and Restraints Roof-rail airbags are not intended to inflate in rollovers or rear impacts. A seat-mounted side impact airbag is intended to deploy on the side of the vehicle that is struck. Both roof-rail airbags will deploy when either side of the vehicle is struck. In any particul[...]
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Page 69
Black plate (25,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-25 Airbags should never be regarded as anything more than a supplement to safety belts. What Will Y ou See after an Airbag Inflates? After the frontal airbags and seat-mounted side impact airbags inflate, they quickly deflate, so quickly that some people may not even rea[...]
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Page 70
Black plate (26,1) Chevrolet Impala Owner Manual - 2012 3-26 Seats and Restraints Additional windshield breakage may also occur from the right front passenger airbag. . Airbags are designed to inflate only once. After an airbag inflates, you will need some new parts for the airbag system. If you do not get them, the airbag system will not be there [...]
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Page 71
Black plate (27,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-27 The passenger sensing system works with sensors that are part of the right front passenger seat. The sensors are designed to detect the presence of a properly-seated occupant and determine if the right front passenger frontal airbag should be enabled (may inflate) or [...]
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Page 72
Black plate (28,1) Chevrolet Impala Owner Manual - 2012 3-28 Seats and Restraints The passenger sensing system is designed to turn off the right front passenger frontal airbag if: . The right front passenger seat is unoccupied. . The system determines that an infant is present in a child restraint. . A right front passenger takes his/her weight off[...]
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Page 73
Black plate (29,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-29 If the On Indicator is Lit for a Child Restraint If a child restraint has been installed and the on indicator is lit: 1. T urn the vehicle off. 2. Remove the child restraint from the vehicle. 3. Remove any additional items from the seat such as blankets, cushions, sea[...]
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Page 74
Black plate (30,1) Chevrolet Impala Owner Manual - 2012 3-30 Seats and Restraints system to detect that person and enable the right front passenger frontal airbag: 1. T urn the vehicle off. 2. Remove any additional material from the seat, such as blankets, cushions, seat covers, seat heaters, or seat massagers. 3. Place the seatback in the fully up[...]
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Page 75
Black plate (31,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-31 The on indicator may be lit if an object, such as a briefcase, handbag, grocery bag, laptop or other electronic device, is put on an unoccupied seat. If this is not desired, remove the object from the seat. { W ARNING Stowing of articles under the passenger seat or be[...]
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Page 76
Black plate (32,1) Chevrolet Impala Owner Manual - 2012 3-32 Seats and Restraints In addition, the vehicle has a passenger sensing system for the right front passenger position, which includes sensors that are part of the passenger's seat. The passenger sensing system may not operate properly if the original seat trim is replaced with non-GM c[...]
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Page 77
Black plate (33,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-33 Replacing Airbag System Parts after a Crash { W ARNING A crash can damage the airbag systems in the vehicle. A damaged airbag system may not work properly and may not protect you and your passenger(s) in a crash, resulting in serious injury or even death. T o help mak[...]
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Page 78
Black plate (34,1) Chevrolet Impala Owner Manual - 2012 3-34 Seats and Restraints The manufacturer's instructions that come with the booster seat state the weight and height limitations for that booster . Use a booster seat with a lap-shoulder belt until the child passes the fit test below: . Sit all the way back on the seat. Do the knees bend[...]
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Page 79
Black plate (35,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-35 { W ARNING Never allow a child to wear the safety belt with the shoulder belt behind their back. A child can be seriously injured by not wearing the lap-shoulder belt properly . In a crash, the child would not be restrained by the shoulder belt. (Continued) W ARNING ([...]
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Page 80
Black plate (36,1) Chevrolet Impala Owner Manual - 2012 3-36 Seats and Restraints Airbags plus lap ‐ shoulder belts offer protection for adults and older children, but not for young children and infants. Neither the vehicle's safety belt system nor its airbag system is designed for them. Every time infants and young children ride in vehicles[...]
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Black plate (37,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-37 Q: What are the different types of add-on child restraints? A: Add-on child restraints, which are purchased by the vehicle owner , are available in four basic types. Selection of a particular restraint should take into consideration not only the child's weight, h[...]
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Black plate (38,1) Chevrolet Impala Owner Manual - 2012 3-38 Seats and Restraints Child Restraint Systems (A) Rear ‐ Facing Infant Seat A rear-facing infant seat (A) provides restraint with the seating surface against the back of the infant. The harness system holds the infant in place and, in a crash, acts to keep the infant positioned in the re[...]
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Black plate (39,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-39 Securing an Add-On Child Restraint in the V ehicle { W ARNING A child can be seriously injured or killed in a crash if the child restraint is not properly secured in the vehicle. Secure the child restraint properly in the vehicle using the vehicle safety belt or LA TC[...]
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Black plate (40,1) Chevrolet Impala Owner Manual - 2012 3-40 Seats and Restraints Where to Put the Restraint According to accident statistics, children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position. We recommend that children and child restraints be secured i[...]
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Black plate (41,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-41 { W ARNING A child in a child restraint in the center front seat can be badly injured or killed by the frontal airbags if they inflate. Never secure a child restraint in the center front seat. It is always better to secure a child restraint in a rear seat. Do not use [...]
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Black plate (42,1) Chevrolet Impala Owner Manual - 2012 3-42 Seats and Restraints When installing a child restraint with a top tether , you must also use either the lower anchors or the safety belts to properly secure the child restraint. A child restraint must never be installed using only the top tether and anchor . In order to use the LA TCH sys[...]
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Black plate (43,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-43 Y our child restraint may have a single tether (A) or a dual tether (C). Either will have a single attachment (B) to secure the top tether to the anchor . Some child restraints that have a top tether are designed for use with or without the top tether being attached. [...]
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Black plate (44,1) Chevrolet Impala Owner Manual - 2012 3-44 Seats and Restraints Do not secure a child restraint in a position without a top tether anchor if a national or local law requires that the top tether be attached, or if the instructions that come with the child restraint say that the top tether must be attached. According to accident sta[...]
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Page 89
Black plate (45,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-45 Notice: Do not let the LA TCH attachments rub against the vehicle ’ s safety belts. This may damage these parts. If necessary , move buckled safety belts to avoid rubbing the LA TCH attachments. Do not fold the empty rear seat with a safety belt buckled. This could [...]
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Page 90
Black plate (46,1) Chevrolet Impala Owner Manual - 2012 3-46 Seats and Restraints . If the position you are using has a fixed headrest and you are using a dual tether , route the tether around the head restraint. . If you are using a single tether in the center seating position without a headrest, route the single tether over the seatback. . If you[...]
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Page 91
Black plate (47,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-47 Replacing LA TCH System Parts After a Crash { W ARNING A crash can damage the LA TCH system in the vehicle. A damaged LA TCH system may not properly secure the child restraint, resulting in serious injury or even death in a crash. T o help make sure the LA TCH system [...]
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Black plate (48,1) Chevrolet Impala Owner Manual - 2012 3-48 Seats and Restraints 3. Push the latch plate into the buckle until it clicks. Position the release button on the buckle so that the safety belt could be quickly unbuckled if necessary . 4. Pull the shoulder belt all the way out of the retractor to set the lock. When the retractor lock is [...]
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Black plate (49,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-49 6. If the child restraint has a top tether , follow the child restraint manufacturer's instructions regarding the use of the top tether . See Lower Anchors and T ethers for Children (LA TCH System) on page 3 ‑ 41 for more information. 7. Before placing a child [...]
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Black plate (50,1) Chevrolet Impala Owner Manual - 2012 3-50 Seats and Restraints A label on the sun visor says, “ Never put a rear-facing child seat in the front. ” This is because the risk to the rear-facing child is so great, if the airbag deploys. { W ARNING A child in a rear-facing child restraint can be seriously injured or killed if the [...]
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Black plate (51,1) Chevrolet Impala Owner Manual - 2012 Seats and Restraints 3-51 Y ou will be using the lap-shoulder belt to secure the child restraint in this position. Follow the instructions that came with the child restraint. 1. Move the seat as far back as it will go before securing the forward-facing child restraint. When the passenger sensi[...]
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Black plate (52,1) Chevrolet Impala Owner Manual - 2012 3-52 Seats and Restraints 6. T o tighten the belt, push down on the child restraint, pull the shoulder portion of the belt to tighten the lap portion of the belt, and feed the shoulder belt back into the retractor . When installing a forward-facing child restraint, it may be helpful to use you[...]
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Page 97
Black plate (1,1) Chevrolet Impala Owner Manual - 2012 Storage 4-1 Storage Storage Compartments Glove Box . . . . . . . . . . . . . . . . . . . . 4-1 Cupholders . . . . . . . . . . . . . . . . . . . 4-1 Sunglasses Storage . . . . . . . . . . 4-1 Armrest Storage . . . . . . . . . . . . . . 4-1 Rear Storage . . . . . . . . . . . . . . . . . 4-2 Cente[...]
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Black plate (2,1) Chevrolet Impala Owner Manual - 2012 4-2 Storage Rear Storage For vehicles with a split folding rear seat, there are two storage areas underneath. Pull the tab(s) located by the passenger side safety belt buckle and the driver side rear seat to access the storage areas. See Rear Seats (Split Folding) on page 3 ‑ 8 for more infor[...]
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Page 99
Black plate (1,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-1 Instruments and Controls Controls Steering Wheel Adjustment . . . 5-2 Steering Wheel Controls . . . . . . 5-3 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Windshield Wiper/W asher . . . . . 5-4 Compass . . . . . . . . . . . . . . . . . . . . . 5-5 Cl[...]
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Black plate (2,1) Chevrolet Impala Owner Manual - 2012 5-2 Instruments and Controls Fuel System Messages . . . . . . 5-30 Key and Lock Messages . . . . . 5-31 Lamp Messages . . . . . . . . . . . . . 5-31 Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-31 Airbag System Messages . . . . 5-32 Anti-theft Alarm System Messages . . . .[...]
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Page 101
Black plate (3,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-3 Steering Wheel Controls V ehicles with audio steering wheel controls could differ depending on the vehicle's options. Some audio controls can be adjusted at the steering wheel. w (Next): Press to go to the next radio station stored as a favorite, or the next tr[...]
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Page 102
Black plate (4,1) Chevrolet Impala Owner Manual - 2012 5-4 Instruments and Controls Windshield Wiper/W asher T urn the band with the wiper symbol to control the windshield wipers. 8 (Mist): Single wipe, turn to 8 , then release. Several wipes, hold the band on 8 longer . 9 (Off): Turns the windshield wipers off. 6 (Adjustable Interval Wipes): T urn[...]
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Page 103
Black plate (5,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-5 Compass This vehicle may have a compass in the Driver Information Center (DIC). Compass Zone Y our dealer will set the correct zone for your location. Under certain circumstances, such as during a long distance cross-country trip or moving to a new state or province[...]
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Page 104
Black plate (6,1) Chevrolet Impala Owner Manual - 2012 5-6 Instruments and Controls It is suggested to calibrate away from tall buildings, utility wires, manhole covers, or other industrial structures, if possible. If CAL should ever appear in the DIC display , the compass should be calibrated. If the DIC display does not show a heading, for exampl[...]
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Page 105
Black plate (7,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-7 2. T o increase or decrease the time, do one of the following while the hours or minutes are flashing: . T urn the f knob. . Press ¨ SEEK or © SEEK. . Press FWD or s REV . 3. Press the H button again until the clock display stops flashing to set the currently di[...]
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Page 106
Black plate (8,1) Chevrolet Impala Owner Manual - 2012 5-8 Instruments and Controls 2. Press the pushbutton located under the desired option. 3. Press the H or MENU button again to apply the selected default, or let the screen time out. Power Outlets The vehicle has three 12 ‐ volt outlets which can be used to plug in electrical equipment, such a[...]
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Page 107
Black plate (9,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-9 Notice: Holding a cigarette lighter in while it is heating does not let the lighter back away from the heating element when it is hot. Damage from overheating can occur to the lighter or heating element, or a fuse could be blown. Do not hold a cigarette lighter in w[...]
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Page 108
Black plate (10,1) Chevrolet Impala Owner Manual - 2012 5-10 Instruments and Controls Instrument Cluster English Uplevel Shown, Base and Metric Similar[...]
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Black plate (11,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-1 1 Speedometer The speedometer shows the vehicle speed in both kilometers per hour (km/h) and miles per hour (mph). Odometer The odometer shows how far the vehicle has been driven in either miles (used in the United States) or in kilometers (used in Canada). This ve[...]
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Page 110
Black plate (12,1) Chevrolet Impala Owner Manual - 2012 5-12 Instruments and Controls English When the ignition is on, the fuel gauge indicates about how much fuel is left in the fuel tank. An arrow on the fuel gauge indicates the side of the vehicle the fuel door is on. Here are four things that some owners ask about. None of these show a problem [...]
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Page 111
Black plate (13,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-13 English This gauge shows the engine coolant temperature. If the gauge pointer moves toward the “ H ” (United States) or torward the shaded thermostat (Canada), it means that the engine coolant has overheated. If the vehicle has been operating under normal driv[...]
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Page 112
Black plate (14,1) Chevrolet Impala Owner Manual - 2012 5-14 Instruments and Controls The front passenger safety belt reminder light and chime may turn on if an object is put on the seat such as a briefcase, handbag, grocery bag, laptop, or other electronic device. T o turn off the reminder light and/or chime, remove the object from the seat or buc[...]
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Page 113
Black plate (15,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-15 Canada When the vehicle is started, the passenger airbag status indicator will light ON and OFF , or the symbol for on and off, for several seconds as a system check. If you are using remote start, if equipped, to start the vehicle from a distance, you may not see[...]
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Page 114
Black plate (16,1) Chevrolet Impala Owner Manual - 2012 5-16 Instruments and Controls problems with a generator drive belt, or that there is an electrical problem. Have it checked right away . If the vehicle must be driven a short distance with the light on, turn off accessories, such as the radio and air conditioner . Malfunction Indicator Lamp A [...]
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Page 115
Black plate (17,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-17 T o prevent more serious damage to the vehicle: . Reduce vehicle speed. . Avoid hard accelerations. . Avoid steep uphill grades. . If towing a trailer , reduce the amount of cargo being hauled as soon as it is possible. If the light continues to flash, stop and pa[...]
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Page 116
Black plate (18,1) Chevrolet Impala Owner Manual - 2012 5-18 Instruments and Controls The vehicle may not pass inspection if: . The malfunction indicator lamp is on with the engine running, or if the light does not come on when the ignition is turned to ON/RUN while the engine is of f. See your dealer for assistance in verifying proper operation of[...]
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Page 117
Black plate (19,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-19 { W ARNING The brake system might not be working properly if the brake system warning light is on. Driving with the brake system warning light on can lead to a crash. If the light is still on after the vehicle has been pulled off the road and carefully stopped, ha[...]
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Page 118
Black plate (20,1) Chevrolet Impala Owner Manual - 2012 5-20 Instruments and Controls Press and briefly hold the ESC OFF button to turn off the ESC system; the ESC OFF light comes on and a message displays in the Driver Information Center (DIC). See Ride Control System Messages on page 5 ‑ 31 for more information. If the TCS/ESC system is off, th[...]
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Page 119
Black plate (21,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-21 If it does not, have the vehicle serviced by the dealer . If the system is working normally the indicator light goes off. Notice: Driving with the engine coolant temperature warning light on could cause the vehicle to overheat. See Engine Overheating on page 10 ?[...]
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Page 120
Black plate (22,1) Chevrolet Impala Owner Manual - 2012 5-22 Instruments and Controls Engine Oil Pressure Light { W ARNING Do not keep driving if the oil pressure is low . The engine can become so hot that it catches fire. Someone could be burned. Check the oil as soon as possible and have the vehicle serviced. Notice: Lack of proper engine oil mai[...]
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Page 121
Black plate (23,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-23 For information regarding this light and the vehicle's security system, see Anti-theft Alarm System on page 2 ‑ 1 1 . High-Beam On Light This light comes on when the high-beam headlamps are in use. See Headlamp High/Low-Beam Changer on page 6 ‑ 2 for more[...]
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Page 122
Black plate (24,1) Chevrolet Impala Owner Manual - 2012 5-24 Instruments and Controls If your vehicle has these features, the DIC also displays the compass direction and the outside air temperature when viewing the trip and fuel information. The compass direction appears on the top right corner of the DIC display . The outside air temperature autom[...]
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Page 123
Black plate (25,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-25 T rip A and T rip B Press the trip/fuel button until TRIP A or TRIP B displays. This display shows the current distance traveled in either miles (mi) or kilometers (km) since the last reset for each trip odometer . Both trip odometers can be used at the same time.[...]
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Page 124
Black plate (26,1) Chevrolet Impala Owner Manual - 2012 5-26 Instruments and Controls 100 kilometers (L/100 km). This number is calculated based on the number of mpg (L/100 km) recorded since the last time this menu item was reset. T o reset this display to zero, press and hold the set/reset button. Instantaneous Economy Press the trip/fuel button [...]
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Page 125
Black plate (27,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-27 Units Press the vehicle information button until UNITS displays. This display allows you to select between English or Metric units of measurement. Once in this display , press the set/reset button to select between ENGLISH or METRIC units. Tire Pressure On vehicle[...]
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Page 126
Black plate (28,1) Chevrolet Impala Owner Manual - 2012 5-28 Instruments and Controls Battery V oltage and Charging Messages BA TTERY SA VER ACTIVE This message displays when the system detects that the battery voltage is dropping beyond a reasonable level. The battery saver system starts reducing certain features of the vehicle that you may be abl[...]
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Page 127
Black plate (29,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-29 TRUNK OPEN This message displays when the trunk is not closed completely . Make sure that the trunk is closed completely . See T runk on page 2 ‑ 9 . Engine Cooling System Messages ENGINE HOT A/C (Air Conditioning) OFF This message displays when the engine coola[...]
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Page 128
Black plate (30,1) Chevrolet Impala Owner Manual - 2012 5-30 Instruments and Controls Engine Oil Messages CHANGE ENGINE OIL SOON This message displays when service is required for the vehicle. See your dealer . See Engine Oil on page 10 ‑ 7 and Maintenance Schedule on page 1 1 ‑ 3 for more information. Acknowledging the CHANGE ENGINE OIL SOON m[...]
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Page 129
Black plate (31,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-31 Key and Lock Messages REPLACE BA TTER Y IN REMOTE KEY This message displays when the battery in the Remote Keyless Entry (RKE) transmitter needs to be replaced. T o replace the battery , see “ Battery Replacement ” under Remote Keyless Entry (RKE) System Opera[...]
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Page 130
Black plate (32,1) Chevrolet Impala Owner Manual - 2012 5-32 Instruments and Controls panel cluster . See Electronic Stability Control (ESC)/T raction Control System (TCS) Indicator/ Warning Light on page 5 ‑ 20 . See T raction Control System (TCS) on page 9 ‑ 27 for more information. Have the TCS serviced by your dealer as soon as possible. ST[...]
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Page 131
Black plate (33,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-33 A fault has been detected in the system which means that the system is disabled and it is not protecting the vehicle. The vehicle usually restarts; however , you may want to take the vehicle to your dealer before turning off the engine. See Immobilizer Operation o[...]
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Page 132
Black plate (34,1) Chevrolet Impala Owner Manual - 2012 5-34 Instruments and Controls TIRE LEARNING ACTIVE On vehicles with the Tire Pressure Monitor System (TPMS), this message displays when the TPMS is re-learning the tire positions on your vehicle. The tire positions must be re-learned after rotating the tires or after replacing a tire or sensor[...]
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Page 133
Black plate (35,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-35 V ehicle Reminder Messages ICE POSSIBLE DRIVE WITH CARE This message displays when the outside air temperature is cold enough to create icy road conditions. Adjust your driving accordingly . W asher Fluid Messages W ASHER FLUID LOW ADD FLUID This message displays [...]
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Page 134
Black plate (36,1) Chevrolet Impala Owner Manual - 2012 5-36 Instruments and Controls Feature Settings Menu Items The following are customization features that allow you to program settings to the vehicle: DISPLA Y IN ENGLISH This feature will only display if a language other than English has been set. This feature allows you to change the language[...]
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Page 135
Black plate (37,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-37 ALL IN P ARK (default): All of the doors will unlock when the vehicle is shifted into P (Park). NO CHANGE: No change will be made to this feature. The current setting will remain. T o select a setting, press the set/ reset button while the desired setting is displ[...]
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Page 136
Black plate (38,1) Chevrolet Impala Owner Manual - 2012 5-38 Instruments and Controls LIGHTS ON (default): The exterior lamps will flash when you press the unlock button on the RKE transmitter . NO CHANGE: No change will be made to this feature. The current setting will remain. T o select a setting, press the set/ reset button while the desired set[...]
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Page 137
Black plate (39,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-39 The lights will remain on for 20 seconds or until the lock button on the RKE transmitter is pressed, or the vehicle is no longer off. See Remote Keyless Entry (RKE) System Operation on page 2 ‑ 3 for more information. NO CHANGE: No change will be made to this fe[...]
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Page 138
Black plate (40,1) Chevrolet Impala Owner Manual - 2012 5-40 Instruments and Controls Press the customization button until F ACTORY SETTINGS appears on the DIC display . Press the set/reset button once to access the settings for this feature. Then press the customization button to scroll through the following settings: RESTORE ALL (default): The cu[...]
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Page 139
Black plate (41,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-41 This system provides a way to replace up to three remote control transmitters used to activate devices such as garage door openers, security systems, and home automation devices. Do not use this system with any garage door opener that does not have the stop and re[...]
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Page 140
Black plate (42,1) Chevrolet Impala Owner Manual - 2012 5-42 Instruments and Controls 2. In the garage, locate the garage door opener receiver (motor-head unit). Locate the “ Learn ” or “ Smart ” button. It can usually be found where the hanging antenna wire is attached to the motor-head unit and may be a colored button. Press this button. [...]
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Page 141
Black plate (43,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-43 T o program up to three devices: 1. T o verify that the garage door opener is a Fixed Code unit, remove the battery cover on the hand held transmitter supplied by the manufacturer of the garage door opener motor . If there are a row of dip switches similar to the [...]
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Page 142
Black plate (44,1) Chevrolet Impala Owner Manual - 2012 5-44 Instruments and Controls The switch positions on the hand-held transmitter could be labeled, as follows: . A switch in the up position could be labeled as “ Up, ” “ +, ” or “ On. ” . A switch in the down position could be labeled as “ Down, ” “ − , ” or “ Off. ” [...]
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Page 143
Black plate (45,1) Chevrolet Impala Owner Manual - 2012 Instruments and Controls 5-45 4. The indicator lights will blink slowly . Enter each switch setting from Step 2 into your vehicle's Universal Home Remote. Y ou will have two and one-half minutes to complete Step 4. Now press one button on the Universal Home Remote for each switch setting [...]
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Page 144
Black plate (46,1) Chevrolet Impala Owner Manual - 2012 5-46 Instruments and Controls Universal Remote System Operation Press and hold the appropriate button for at least half of a second. The indicator light will come on while the signal is being transmitted. Reprogramming Universal Home Remote Buttons Any of the three buttons can be reprogrammed [...]
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Page 145
Black plate (1,1) Chevrolet Impala Owner Manual - 2012 Lighting 6-1 Lighting Exterior Lighting Exterior Lamp Controls . . . . . . . . 6-1 Headlamp High/Low-Beam Changer . . . . . . . . . . . . . . . . . . . . . 6-2 Flash-to-Pass . . . . . . . . . . . . . . . . . 6-2 Daytime Running Lamps (DRL)/Automatic Headlamp System . . . . . . . . . . . . . . .[...]
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Page 146
Black plate (2,1) Chevrolet Impala Owner Manual - 2012 6-2 Lighting The exterior lamps control has four positions: O (Off): T urns off the automatic headlamps and Daytime Running Lamps (DRL). T urning the headlamp control to the off position again will turn the automatic headlamps or DRL back on. For vehicles first sold in Canada, the off position [...]
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Page 147
Black plate (3,1) Chevrolet Impala Owner Manual - 2012 Lighting 6-3 Daytime Running Lamps (DRL)/Automatic Headlamp System Daytime Running Lamps (DRL) can make it easier for others to see the front of your vehicle during the day . Fully functional daytime running lamps are required on all vehicles first sold in Canada. The DRL system makes the low-b[...]
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Page 148
Black plate (4,1) Chevrolet Impala Owner Manual - 2012 6-4 Lighting When the hazard warning flashers are on, the turn signals will not work. T urn and Lane-Change Signals An arrow on the instrument panel cluster will flash in the direction of the turn or lane change. Move the lever all the way up or down to signal a turn. Raise or lower the lever u[...]
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Page 149
Black plate (5,1) Chevrolet Impala Owner Manual - 2012 Lighting 6-5 Press # to turn the fog lamps on or off. A light will come on in the instrument panel cluster . When the headlamps are changed to high beam, the fog lamps also go off. Some localities have laws that require the headlamps to be on along with the fog lamps. Interior Lighting Instrume[...]
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Page 150
Black plate (6,1) Chevrolet Impala Owner Manual - 2012 6-6 Lighting Dome Lamps The center mounted dome lamp overhead comes on when a door is opened. This lamp can also be turned on by turning the instrument panel brightness control clockwise. Reading Lamps The vehicle has reading lamps that also act as the dome lamp. Press the button near each lamp[...]
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Page 151
Black plate (7,1) Chevrolet Impala Owner Manual - 2012 Lighting 6-7 When the ignition is on, illuminated entry is inactive, which means the courtesy lamps will not come on unless a door is opened. Delayed Entry Lighting Delayed entry lighting illuminates the interior for a period of time after all the doors have been closed. The ignition must be of[...]
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Page 152
Black plate (8,1) Chevrolet Impala Owner Manual - 2012 6-8 Lighting If the vehicle has a voltmeter gauge or a voltage display on the Driver Information Center (DIC), you may see the voltage move up or down. This is normal. If there is a problem, an alert will be displayed. The battery can be discharged at idle if the electrical loads are very high.[...]
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Page 153
Black plate (1,1) Chevrolet Impala Owner Manual - 2012 Infotainment System 7-1 Infotainment System Introduction Infotainment . . . . . . . . . . . . . . . . . . . 7-1 Theft-Deterrent Feature . . . . . . . 7-2 Operation . . . . . . . . . . . . . . . . . . . . . 7-2 Radio AM-FM Radio . . . . . . . . . . . . . . . . . 7-6 Satellite Radio . . . . . . .[...]
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Page 154
Black plate (2,1) Chevrolet Impala Owner Manual - 2012 7-2 Infotainment System Theft-Deterrent Feature TheftLock ® is designed to discourage theft of the vehicle's radio by learning a portion of the V ehicle Identification Number (VIN). The radio does not operate if it is stolen or moved to a different vehicle. Operation Radio with CD (Base)[...]
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Page 155
Black plate (3,1) Chevrolet Impala Owner Manual - 2012 Infotainment System 7-3 Radio with CD (MP3) The vehicle has one of these radios as its infotainment system. Softkeys The Radio with CD (MP3) has six softkeys located below the radio display . Softkeys are used to control functions that appear on the radio display as tabs directly above the soft[...]
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Page 156
Black plate (4,1) Chevrolet Impala Owner Manual - 2012 7-4 Infotainment System 4. Press the softkey under the desired Speed Compensated V olume setting (OFF , Low , Med, or High) to select the level of radio volume compensation. The display times out after approximately 10 seconds. Each higher setting allows for more radio volume compensation at fa[...]
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Page 157
Black plate (5,1) Chevrolet Impala Owner Manual - 2012 Infotainment System 7-5 EQ (Equalization): Press this button to choose bass and treble equalization settings designed for different types of music. Selecting MANUAL or changing bass or treble returns the EQ to the manual bass and treble settings. Unique EQ settings can be saved for each source.[...]
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Page 158
Black plate (6,1) Chevrolet Impala Owner Manual - 2012 7-6 Infotainment System Radio AM-FM Radio Radio Data System (RDS) The radio may have RDS. The RDS feature is available for use only on FM stations that broadcast RDS information. This system relies upon receiving specific information from these stations and only works when the information is av[...]
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Page 159
Black plate (7,1) Chevrolet Impala Owner Manual - 2012 Infotainment System 7-7 until a double beep sounds. The radio goes to a stored preset, plays for a few seconds, then goes to the next stored preset. Press © SEEK again to stop scanning preset stations. ¨ SEEK: Press to seek or scan stations with a strong signal in the selected band. . T o see[...]
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Page 160
Black plate (8,1) Chevrolet Impala Owner Manual - 2012 7-8 Infotainment System 2. Press the F A V button to display the page where the station will be stored. 3. Press and hold one of the 6 softkeys until a beep sounds. 4. Repeat Steps 1 through 3 to store additional radio stations. The number of favorites pages can be set up using the MENU button.[...]
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Page 161
Black plate (9,1) Chevrolet Impala Owner Manual - 2012 Infotainment System 7-9 Finding an XM Channel BAND: Press to switch between AM, FM, or XM, if equipped. f (T une): T urn to manually select an XM channel. © SEEK: Press to go to the previous XM channel. . T o scan stations, press and hold © SEEK for a few seconds until the radio beeps once. T[...]
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Page 162
Black plate (10,1) Chevrolet Impala Owner Manual - 2012 7-10 Infotainment System 5. Repeat the steps to remove more categories. Storing XM Channels Drivers are encouraged to store radio station while the vehicle is parked. See Defensive Driving on page 9 ‑ 3 . T une to stored radio stations using the presets, favorites button, and steering wheel [...]
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Page 163
Black plate (11,1) Chevrolet Impala Owner Manual - 2012 Infotainment System 7-1 1 Channel Unauth: This channel is blocked or cannot be received with your XM subscription package. Channel Unavail: This previously assigned channel is no longer assigned. T une to another station. If this station was one of the presets, choose another station for that [...]
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Page 164
Black plate (12,1) Chevrolet Impala Owner Manual - 2012 7-12 Infotainment System interference or static, unplug the item from the accessory power outlet. AM The range for most AM stations is greater than for FM, especially at night. The longer range can cause station frequencies to interfere with each other . For better radio reception, most AM rad[...]
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Page 165
Black plate (13,1) Chevrolet Impala Owner Manual - 2012 Infotainment System 7-13 window defogger . Repairs would not be covered by the vehicle warranty . Do not clear the inside rear window with sharp objects. Notice: Do not apply aftermarket glass tinting with metallic film. The metallic film in some tinting materials will interfere with or distor[...]
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Page 166
Black plate (14,1) Chevrolet Impala Owner Manual - 2012 7-14 Infotainment System Inserting a Disc Insert the disc partway into the slot, label side up. The player pulls it in and the disc begins playing. Use an adapter ring when playing the smaller 8 cm (3 in) discs. Smaller discs with the adapter ring are loaded the same way as a full-size disc. E[...]
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Page 167
Black plate (15,1) Chevrolet Impala Owner Manual - 2012 Infotainment System 7-15 Softkeys The six softkeys below the radio display are used to control functions that display as tabs. The softkeys below the radio display control the following features. RDM (Random): T racks can be listened to in random, rather than sequential order . T o use random:[...]
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Black plate (16,1) Chevrolet Impala Owner Manual - 2012 7-16 Infotainment System Playing an MP3 Order of Play T racks are played in the following order: . Play begins from the first track in the first playlist and continues sequentially through all tracks in each playlist. When the last track of the last playlist has played, play continues from the[...]
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Black plate (17,1) Chevrolet Impala Owner Manual - 2012 Infotainment System 7-17 Softkeys The six softkeys below the radio display are used to control functions that display as tabs. The softkeys below the radio display control the following features. S c (Previous Folder): Press the softkey below S c to go to the first track in the previous folder[...]
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Black plate (18,1) Chevrolet Impala Owner Manual - 2012 7-18 Infotainment System CD Player Messages CHECK DISC: If an error message displays and/or the disc comes out, it could be for one of the following reasons: . The CD player is very hot. When the temperature returns to normal, the disc should play . . The road is very rough. When the road beco[...]
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Black plate (19,1) Chevrolet Impala Owner Manual - 2012 Infotainment System 7-19 Phone Bluetooth For vehicles equipped with Bluetooth capability , the system can interact with many cell phones, allowing: . Placement and receipt of calls in a hands-free mode. . Sharing of the cell phone ’ s address book or contact list with the vehicle. T o minimi[...]
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Black plate (20,1) Chevrolet Impala Owner Manual - 2012 7-20 Infotainment System When to Speak: A short tone sounds after the system responds indicating when it is waiting for a voice command. Wait until the tone and then speak. How to Speak: Speak clearly in a calm and natural voice. Audio System When using the in ‐ vehicle Bluetooth system, sou[...]
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Black plate (21,1) Chevrolet Impala Owner Manual - 2012 Infotainment System 7-21 Pairing a Phone 1. Press and hold b / g for two seconds. 2. Say “ Bluetooth. ” This command can be skipped. 3. Say “ Pair . ” The system responds with instructions and a four ‐ digit Personal Identification Number (PIN). The PIN is used in Step 5. 4. Start th[...]
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Black plate (22,1) Chevrolet Impala Owner Manual - 2012 7-22 Infotainment System Storing and Deleting Phone Numbers The system can store up to 30 phone numbers as name tags in the Hands ‐ Free Directory that is shared between the Bluetooth and OnStar systems, if equipped. The following commands are used to delete and store phone numbers. Store: T[...]
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Black plate (23,1) Chevrolet Impala Owner Manual - 2012 Infotainment System 7-23 T o delete all name tags: 1. Press and hold b / g for two seconds. 2. Say “ Delete all name tags. ” Listing Stored Numbers The list command will list all stored numbers and name tags. Using the “ List ” Command 1. Press and hold b / g for two seconds. 2. Say ?[...]
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Black plate (24,1) Chevrolet Impala Owner Manual - 2012 7-24 Infotainment System Using the “ Re ‐ dial ” Command 1. Press and hold b / g for two seconds. 2. After the tone, say “ Re ‐ dial. ” Once connected, the person called will be heard through the audio speakers. Receiving a Call When an incoming call is received, the audio system m[...]
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Black plate (25,1) Chevrolet Impala Owner Manual - 2012 Infotainment System 7-25 T ransferring Audio from the Bluetooth System to a Cell Phone During a call with the audio in the vehicle: 1. Press b / g . 2. Say “ T ransfer Call. ” T ransferring Audio to the Bluetooth System from a Cell Phone During a call with the audio on the cell phone, pres[...]
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Black plate (26,1) Chevrolet Impala Owner Manual - 2012 7-26 Infotainment System Other Information The Bluetooth ® word mark and logos are owned by the Bluetooth ® SIG, Inc. and any use of such marks by General Motors is under license. Other trademarks and trade names are those of their respective owners. See Radio Frequency Statement on page 13 [...]
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Black plate (1,1) Chevrolet Impala Owner Manual - 2012 Climate Controls 8-1 Climate Controls Climate Control Systems Climate Control Systems . . . . . . 8-1 Air V ents Air V ents . . . . . . . . . . . . . . . . . . . . . . 8-4 Maintenance Passenger Compartment Air F i l t e r ......................... 8 - 5 Climate Control Systems This vehicle may [...]
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Black plate (2,1) Chevrolet Impala Owner Manual - 2012 8-2 Climate Controls Single Zone A. Fan Control B. Outside Air C. T emperature Control D. Recirculation E. Air Delivery Mode Control F . Air Conditioning G. Rear Window Defogger T emperature Control: For dual zone, turn the thumbwheels up or down to increase or decrease the temperature on the d[...]
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Black plate (3,1) Chevrolet Impala Owner Manual - 2012 Climate Controls 8-3 6 (Floor): Air is directed to the floor outlets, with some of the air directed to the windshield and side window outlets. In this mode, the system automatically selects outside air . - (Defog): This mode clears the windshield of fog or moisture. Air is directed equally to t[...]
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Black plate (4,1) Chevrolet Impala Owner Manual - 2012 8-4 Climate Controls This mode helps to quickly heat or cool the air inside the vehicle once the temperature inside the vehicle is equal to or better than the outside temperature. It can be used to prevent outside air and odors from entering the vehicle. The recirculation mode is not available [...]
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Black plate (5,1) Chevrolet Impala Owner Manual - 2012 Climate Controls 8-5 . If the airflow seems low when the fan is at the highest setting, the passenger compartment air filter , if equipped, may need to replaced. For more information, see Passenger Compartment Air Filter on page 8 ‑ 5 and Maintenance Schedule on page 1 1 ‑ 3 . . If fogging [...]
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Black plate (6,1) Chevrolet Impala Owner Manual - 2012 8-6 Climate Controls 5. Lift the air inlet grille and disconnect the washer hose at the quick-connect. 6. Remove the air inlet grille. 7. Remove the water deflector plate. 8. Remove the old passenger compartment air filter . 9. Reverse the steps to install the new air filter . For best climate [...]
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Black plate (1,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-1 Driving and Operating Driving Information Distracted Driving . . . . . . . . . . . . . 9-2 Defensive Driving . . . . . . . . . . . . . 9-3 Drunk Driving . . . . . . . . . . . . . . . . . 9-3 Control of a V ehicle . . . . . . . . . . . 9-3 Braking . . . . . . . . . . . [...]
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Black plate (2,1) Chevrolet Impala Owner Manual - 2012 9-2 Driving and Operating Driving Information Distracted Driving Distraction comes in many forms and can take your focus from the task of driving. Exercise good judgment and do not let other activities divert your attention away from the road. Many local governments have enacted laws regarding [...]
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Black plate (3,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-3 Defensive Driving Defensive driving means “ always expect the unexpected. ” The first step in driving defensively is to wear the safety belt. See Safety Belts on page 3 ‑ 10 . . Assume that other road users (pedestrians, bicyclists, and other drivers) are going t[...]
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Black plate (4,1) Chevrolet Impala Owner Manual - 2012 9-4 Driving and Operating If the engine ever stops while the vehicle is being driven, brake normally but do not pump the brakes. Doing so could make the pedal harder to push down. If the engine stops, there will be some power brake assist but it will be used when the brake is applied. Once the [...]
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Black plate (5,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-5 2. T urn the steering wheel about one-eighth of a turn, until the right front tire contacts the pavement edge. 3. Then turn the steering wheel to go straight down the roadway . Loss of Control Skidding There are three types of skids that correspond to the vehicle'[...]
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Black plate (6,1) Chevrolet Impala Owner Manual - 2012 9-6 Driving and Operating Driving on Wet Roads Rain and wet roads can reduce vehicle traction and affect your ability to stop and accelerate. Always drive slower in these types of driving conditions and avoid driving through large puddles and deep ‐ standing or flowing water . { W ARNING Wet [...]
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Black plate (7,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-7 Other driving tips include: . Keep the vehicle well ventilated. . Keep the interior temperature cool. . Keep your eyes moving — scan the road ahead and to the sides. . Check the rearview mirror and vehicle instruments often. Hill and Mountain Roads Driving on steep h[...]
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Black plate (8,1) Chevrolet Impala Owner Manual - 2012 9-8 Driving and Operating Drive with caution, whatever the condition. Accelerate gently so traction is not lost. Accelerating too quickly causes the wheels to spin and makes the surface under the tires slick, so there is even less traction. T ry not to break the fragile traction. If you acceler[...]
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Black plate (9,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-9 W ARNING (Continued) . Adjust the climate control system to a setting that circulates the air inside the vehicle and set the fan speed to the highest setting. See Climate Control System in the Index. For more information about carbon monoxide, see Engine Exhaust on pag[...]
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Black plate (10,1) Chevrolet Impala Owner Manual - 2012 9-10 Driving and Operating Rocking the V ehicle to Get It Out T urn the steering wheel left and right to clear the area around the front wheels. T urn off any traction or stability system. Shift back and forth between R (Reverse) and a forward gear , spinning the wheels as little as possible. [...]
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Black plate (11,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-1 1 positions (A), and the maximum vehicle capacity weight (B) in kilograms and pounds. The vehicle capacity weight includes the weight of all occupants, cargo, and all nonfactory ‐ installed options. The T ire and Loading Information label also lists the tire size of[...]
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Black plate (12,1) Chevrolet Impala Owner Manual - 2012 9-12 Driving and Operating Example 1 A. Maximum V ehicle Capacity Weight for Example 1 = 453 kg (1,000 lbs) B. Subtract Occupant Weight @ 68 kg (150 lbs) × 2 = 136 kg (300 lbs) C. Available Occupant and Cargo Weight = 317 kg (700 lbs) Example 2 A. Maximum V ehicle Capacity Weight for Example [...]
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Black plate (13,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-13 Refer to your vehicle's T ire and Loading Information label for specific information about your vehicle's maximum vehicle capacity weight and seating positions. The combined weight of the driver , passenge rs, and cargo should never exceed your vehicle&apos[...]
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Black plate (14,1) Chevrolet Impala Owner Manual - 2012 9-14 Driving and Operating { W ARNING Things inside the vehicle can strike and injure people in a sudden stop or turn, or in a crash. . Put things in the cargo area of the vehicle. In the cargo area, put them as far forward as possible. T ry to spread the weight evenly . . Never stack heavier [...]
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Black plate (15,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-15 . Do not tow a trailer during break-in. See Trailer Towing on page 9 ‑ 42 for the trailer towing capabilities of your vehicle and more information. Following break ‐ in, engine speed and load can be gradually increased. Ignition Positions The ignition switch has [...]
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Black plate (16,1) Chevrolet Impala Owner Manual - 2012 9-16 Driving and Operating 4. Set the parking brake. See Parking Brake on page 9 ‑ 27 { W ARNING T urning off the vehicle while moving may cause loss of power assist in the brake and steering systems and disable the airbags. While driving, only shut the vehicle off in an emergency . If the v[...]
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Black plate (17,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-17 not race the engine immediately after starting it. Operate the engine and transmission gently to allow the oil to warm up and lubricate all moving parts. The vehicle has a Computer-Controlled Cranking System. This feature assists in starting the engine and protects c[...]
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Black plate (18,1) Chevrolet Impala Owner Manual - 2012 9-18 Driving and Operating Engine Heater The engine coolant heater can provide easier starting and better fuel economy during engine warm ‐ up in cold weather conditions at or below − 18°C (0°F). V ehicles with an engine coolant heater should be plugged in at least four hours before star[...]
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Black plate (19,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-19 Shifting Into Park { W ARNING It can be dangerous to get out of the vehicle if the shift lever is not fully in P (Park) with the parking brake firmly set. The vehicle can roll. If you have left the engine running, the vehicle can move suddenly . Y ou or others could [...]
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Black plate (20,1) Chevrolet Impala Owner Manual - 2012 9-20 Driving and Operating If you have to leave the vehicle with the engine running, be sure your vehicle is in P (Park) and the parking brake is firmly set before you leave it. See Parking Brake on page 9 ‑ 27 for more information. T orque Lock T orque lock is when the weight of the vehicle[...]
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Black plate (21,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-21 2. T urn the ignition key to the ON/RUN position. See Ignition Positions on page 9 ‑ 15 for more information. 3. Shift out of the P (Park) position to the N (Neutral) position. 4. Move the vehicle to a safe location. If you still cannot move the shift lever from P [...]
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Black plate (22,1) Chevrolet Impala Owner Manual - 2012 9-22 Driving and Operating Running the V ehicle While Parked It is better not to park with the engine running. But if you ever have to, here are some things to know. { W ARNING Idling a vehicle in an enclosed area with poor ventilation is dangerous. Engine exhaust may enter the vehicle. Engine[...]
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Black plate (23,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-23 P (Park): This position locks the front wheels. It is the best position to use when starting the engine because the vehicle cannot move easily . { W ARNING It is dangerous to get out of the vehicle if the shift lever is not fully in P (Park) with the parking brake fi[...]
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Black plate (24,1) Chevrolet Impala Owner Manual - 2012 9-24 Driving and Operating N (Neutral): In this position, the engine does not connect with the wheels. T o restart the engine when the vehicle is already moving, use N (Neutral) only . Also, use N (Neutral) when the vehicle is being towed. { W ARNING Shifting into a drive gear while the engine[...]
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Page 209
Black plate (25,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-25 Manual Mode Electronic Range Select (ERS) Mode ERS mode allows you to choose the top-gear limit of the transmission, which can help control the vehicle's speed while driving downhill or towing a trailer . The vehicle has an electronic shift position indicator wi[...]
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Page 210
Black plate (26,1) Chevrolet Impala Owner Manual - 2012 9-26 Driving and Operating Brakes Antilock Brake System (ABS) This vehicle has the Antilock Brake System (ABS), an advanced electronic braking system that helps prevent a braking skid. When the engine is started and the vehicle begins to drive away , ABS checks itself. A momentary motor or cli[...]
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Black plate (27,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-27 Parking Brake The parking brake is located to the left of the brake pedal, near the driver door . T o set the parking brake, hold the brake pedal down, then push down the parking brake pedal. T o release the parking brake, hold the brake pedal down and push the parki[...]
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Page 212
Black plate (28,1) Chevrolet Impala Owner Manual - 2012 9-28 Driving and Operating The system may be heard or felt while it is working, but this is normal. If cruise control is being used when TCS begins to limit wheel spin, the cruise control will automatically disengage. Cruise control may be reengaged when road conditions allow . See Cruise Cont[...]
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Page 213
Black plate (29,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-29 Electronic Stability Control (ESC) Y our vehicle may have an Electronic Stability Control (ESC) system which combines antilock brake, traction, and stability control systems and helps the driver maintain directional control of the vehicle in most driving conditions. [...]
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Black plate (30,1) Chevrolet Impala Owner Manual - 2012 9-30 Driving and Operating The traction control system can be turned off or back on by pressing the ESC OFF button. T o disable both traction control and ESC, press and hold the button briefly . When the ESC system is turned off, the TRACTION CONTROL OFF message will appear , the ST ABILITRAK [...]
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Black plate (31,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-31 control automatically turns off . See T raction Control System (TCS) on page 9 ‑ 27 . When road conditions allow you to safely use it again, the cruise control can be turned back on. The cruise control buttons are located on left side of the steering wheel. T (On/O[...]
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Black plate (32,1) Chevrolet Impala Owner Manual - 2012 9-32 Driving and Operating Increasing Speed While Using Cruise Control If the cruise control system is already activated: . Press and hold the +RES button on the steering wheel until the desired speed is reached, then release it. . T o increase vehicle speed in small increments, press the +RES[...]
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Black plate (33,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-33 Fuel Use of the recommended fuel is an important part of the proper maintenance of this vehicle. T o help keep the engine clean and maintain optimum vehicle performance, we recommend the use of gasoline advertised as TOP TIER Detergent Gasoline. Look for the TOP TIER[...]
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Black plate (34,1) Chevrolet Impala Owner Manual - 2012 9-34 Driving and Operating Gasoline Specifications (U.S. and Canada Only) At a minimum, gasoline should meet ASTM specification D 4814 in the United States or CAN/CGSB ‐ 3.5 or 3.51 1 in Canada. Some gasolines contain an octane-enhancing additive called methylcyclopentadienyl manganese trica[...]
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Black plate (35,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-35 Fuel Additives T o provide cleaner air , all gasolines in the United States are now required to contain additives that help prevent engine and fuel system deposits from forming, allowing the emission control system to work properly . In most cases, nothing should hav[...]
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Black plate (36,1) Chevrolet Impala Owner Manual - 2012 9-36 Driving and Operating Fuel E85 (85% Ethanol) V ehicles that have a FlexFuel badge and a yellow fuel cap can use either unleaded gasoline or ethanol fuel containing up to 85% ethanol (E85). For all other vehicles, use only the unleaded gasoline described under Recommended Fuel on page 9 ?[...]
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Black plate (37,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-37 Filling the T ank { W ARNING Fuel vapor burns violently and a fuel fire can cause bad injuries. T o help avoid injuries to you and others, read and follow all the instructions on the fuel pump island. T urn off the engine when refueling. Do not smoke near fuel or whe[...]
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Black plate (38,1) Chevrolet Impala Owner Manual - 2012 9-38 Driving and Operating the fuel cap has been left off or improperly installed. This would allow fuel to evaporate into the atmosphere. See Malfunction Indicator Lamp on page 5 ‑ 16 . The TIGHTEN GAS CAP message displays on the Driver Information Center (DIC) if the fuel cap is not proper[...]
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Page 223
Black plate (39,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-39 T owing General T owing Information Only use towing equipment that has been designed for the vehicle. Contact your dealer or trailering dealer for assistance with preparing the vehicle for towing a trailer . See the following trailer towing information in this sectio[...]
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Page 224
Black plate (40,1) Chevrolet Impala Owner Manual - 2012 9-40 Driving and Operating Driving with a T railer T owing a trailer requires a certain amount of experience. Get to know the rig before setting out for the open road. Get acquainted with the feel of handling and braking with the added weight of the trailer . And always keep in mind that the v[...]
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Page 225
Black plate (41,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-41 When towing a trailer , the arrows on the instrument panel flash for turns even if the bulbs on the trailer are burned out. For this reason you may think other drivers are seeing the signal when they are not. It is important to check occasionally to be sure the trail[...]
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Page 226
Black plate (42,1) Chevrolet Impala Owner Manual - 2012 9-42 Driving and Operating Maintenance When T railer T owing The vehicle needs service more often when pulling a trailer . See Maintenance Schedule on page 1 1 ‑ 3 for more information. Things that are especially important in trailer operation are automatic transmission fluid, engine oil, be[...]
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Black plate (43,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-43 Successful, safe trailering takes correct equipment, and it has to be used properly . The following information has many time-tested, important trailering tips and safety rules. Many of these are important for the safety of the driver and the passengers. So please re[...]
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Page 228
Black plate (44,1) Chevrolet Impala Owner Manual - 2012 9-44 Driving and Operating Using a weight-carrying hitch, the trailer tongue (A) should weigh 10 to 15 percent of the total loaded trailer weight (B). After loading the trailer , weigh the trailer and then the tongue, separately , to see if the weights are proper . If they are not, adjustments[...]
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Page 229
Black plate (45,1) Chevrolet Impala Owner Manual - 2012 Driving and Operating 9-45 Always leave just enough slack so the rig can turn. Never allow safety chains to drag on the ground. T railer Brakes Because the vehicle has antilock brakes, do not try to tap into the vehicle's hydraulic brake system. If you do, both brake systems will not work[...]
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Black plate (46,1) Chevrolet Impala Owner Manual - 2012 9-46 Driving and Operating 2 NOTES[...]
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Black plate (1,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-1 V ehicle Care General Information General Information . . . . . . . . . . 10-2 California Proposition 65 W arning . . . . . . . . . . . . . . . . . 10-3 California Perchlorate Materials Requirements . . . . 10-3 Accessories and Modifications . . . . . . . . . . . . . . . 10-3[...]
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Black plate (2,1) Chevrolet Impala Owner Manual - 2012 10-2 V ehicle Care When It Is Time for New T ires . . . . . . . . . . . . . . . . . . . . . . 10-47 Buying New T ires . . . . . . . . . . . 10-48 Different Size T ires and Wheels . . . . . . . . . . . . . . . . . . . 10-49 Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-49[...]
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Black plate (3,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-3 California Proposition 65 W arning Most motor vehicles, including this one, contain and/or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Engine exhaust, many parts and systems, many fluids, and some component wea[...]
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Black plate (4,1) Chevrolet Impala Owner Manual - 2012 10-4 V ehicle Care Damage to vehicle components resulting from modifications or the installation or use of non ‐ GM certified parts, including control module or software modifications, is not covered under the terms of the vehicle warranty and may affect remaining warranty coverage for affect[...]
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Page 235
Black plate (5,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-5 Hood T o open the hood, do the following: 1. Pull the interior hood release handle with this symbol on it. It is located to the left of the parking brake pedal. 2. Then go to the front of the vehicle and release the secondary hood latch, located near the center of the hood fr[...]
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Black plate (6,1) Chevrolet Impala Owner Manual - 2012 10-6 V ehicle Care Engine Compartment Overview[...]
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Black plate (7,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-7 A. Windshield Washer Fluid Reservoir . See Washer Fluid on page 10 ‑ 18 . B. Engine Compartment Fuse Block on page 10 ‑ 29 . C. Battery on page 10 ‑ 21 . D. Power Steering Reservoir and Cap. See Power Steering Fluid on page 10 ‑ 17 . E. Engine Oil Fill Cap. See Engine[...]
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Page 238
Black plate (8,1) Chevrolet Impala Owner Manual - 2012 10-8 V ehicle Care Checking Engine Oil It is a good idea to check the engine oil level at each fuel fill. In order to get an accurate reading, the vehicle must be on level ground. The engine oil dipstick handle is a yellow loop. See Engine Compartment Overview on page 10 ‑ 6 for the location [...]
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Page 239
Black plate (9,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-9 Specification Use and ask for licensed engine oils with the dexos1 ™ approved certification mark. Engine oils meeting the requirements for the vehicle should have the dexos1 approved certification mark. This certification mark indicates that the oil has been approved to the[...]
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Page 240
Black plate (10,1) Chevrolet Impala Owner Manual - 2012 10-10 V ehicle Care Engine Oil Life System When to Change Engine Oil This vehicle has a computer system that indicates when to change the engine oil and filter . This is based on a combination of factors which include engine revolutions, engine temperature, and miles driven. Based on driving c[...]
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Page 241
Black plate (11,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-1 1 Contact your dealer for additional information or the procedure can be found in the service manual. T o purchase a service manual, see Service Publications Ordering Information on page 13 ‑ 1 1 Change the fluid and filter at the intervals listed in Maintenance Schedule o[...]
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Page 242
Black plate (12,1) Chevrolet Impala Owner Manual - 2012 10-12 V ehicle Care 6. Fasten the clips on the top of the housing to lock the cover in place. { W ARNING Operating the engine with the air cleaner/filter off can cause you or others to be burned. The air cleaner not only cleans the air; it helps to stop flames if the engine backfires. Use caut[...]
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Page 243
Black plate (13,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-13 Engine Coolant The cooling system in the vehicle is filled with DEX-COOL ® engine coolant mixture. See Recommended Fluids and Lubricants on page 1 1 ‑ 1 1 and Maintenance Schedule on page 1 1 ‑ 3 for more information. The following explains the cooling system and how t[...]
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Page 244
Black plate (14,1) Chevrolet Impala Owner Manual - 2012 10-14 V ehicle Care Checking Coolant The vehicle must be on a level surface when checking the coolant level. Check to see if coolant is visible in the coolant surge tank. If the coolant inside the coolant surge tank is boiling, do not do anything else until it cools down. If coolant is visible[...]
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Page 245
Black plate (15,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-15 The coolant surge tank pressure cap can be removed when the cooling system, including the surge tank pressure cap and upper radiator hose, is no longer hot. 1. T urn the pressure cap slowly counterclockwise. If a hiss is heard, wait for that to stop. A hiss means there is s[...]
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Page 246
Black plate (16,1) Chevrolet Impala Owner Manual - 2012 10-16 V ehicle Care If Steam Is Coming from the Engine Compartment See Overheated Engine Protection Operating Mode on page 10 ‑ 16 for information on driving to a safe place in an emergency . If No Steam Is Coming from the Engine Compartment If an engine overheat warning is displayed but no [...]
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Page 247
Black plate (17,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-17 The temperature gauge also indicates an overheat condition exists. Driving extended km (miles) and/or towing a trailer in the overheat protection mode should be avoided. Power Steering Fluid See Engine Compartment Overview on page 10 ‑ 6 for information on the location of[...]
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Page 248
Black plate (18,1) Chevrolet Impala Owner Manual - 2012 10-18 V ehicle Care What to Use T o determine what kind of fluid to use, see Recommended Fluids and Lubricants on page 1 1 ‑ 1 1 . Always use the proper fluid. W asher Fluid What to Use When the vehicle needs windshield washer fluid, be sure to read the manufacturer's instructions befor[...]
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Page 249
Black plate (19,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-19 { W ARNING The brake wear warning sound means that soon the brakes will not work well. That could lead to a crash. When the brake wear warning sound is heard, have the vehicle serviced. Notice: Continuing to drive with worn-out brake pads could result in costly brake repair[...]
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Page 250
Black plate (20,1) Chevrolet Impala Owner Manual - 2012 10-20 V ehicle Care There are only two reasons why the brake fluid level in the reservoir might go down: . The brake fluid level goes down because of normal brake lining wear . When new linings are installed, the fluid level goes back up. . A fluid leak in the brake hydraulic system can also c[...]
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Page 251
Black plate (21,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-21 . If brake fluid is spilled on the vehicle's painted surfaces, the paint finish can be damaged. Be careful not to spill brake fluid on the vehicle. If you do, wash it off immediately . Battery Refer to the replacement number shown on the original battery label when a n[...]
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Page 252
Black plate (22,1) Chevrolet Impala Owner Manual - 2012 10-22 V ehicle Care If the vehicle starts in any other position, contact your dealer for service. Automatic T ransmission Shift Lock Control Function Check { W ARNING When you are doing this inspection, the vehicle could move suddenly . If the vehicle moves, you or others could be injured. 1. [...]
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Page 253
Black plate (23,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-23 . T o check the P (Park) mechanism's holding ability: With the engine running, shift to P (Park). Then release the parking brake followed by the regular brake. Contact your dealer if service is required. Wiper Blade Replacement Windshield wiper blades should be inspect[...]
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Page 254
Black plate (24,1) Chevrolet Impala Owner Manual - 2012 10-24 V ehicle Care Headlamp Aiming Headlamp aim has been preset at the factory and should need no further adjustment. However , if the vehicle is damaged in a crash, the headlamp aim may be affected. Aim adjustment to the low-beam headlamps may be necessary if oncoming drivers flash their hig[...]
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Page 255
Black plate (25,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-25 T o replace one of these bulbs: 1. Open the hood. See Hood on page 10 ‑ 5 . 2. Remove the screw from the headlamp assembly . 3. Pull up on the plastic headlamp retainer and remove it. 4. Pull the headlamp assembly away from the vehicle and remove the electrical connector [...]
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Black plate (26,1) Chevrolet Impala Owner Manual - 2012 10-26 V ehicle Care 1 1. Push the headlamp assembly toward the vehicle. 12. Push down on the plastic headlamp retainer to reinstall it. 13. Reinstall the screw from the headlamp assembly .[...]
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Black plate (27,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-27 T aillamps, T urn Signal, Sidemarker , Stoplamps, and Back-Up Lamps A. Rear Sidemarker Lamp B. Back-up Lamp C. Stoplamp/T aillamp/T urn Signal T o replace one of these bulbs: 1. Open the trunk. See T runk on page 2 ‑ 9 . 2. Remove the convenience net (if equipped). Unhook[...]
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Black plate (28,1) Chevrolet Impala Owner Manual - 2012 10-28 V ehicle Care License Plate Lamp T o replace one of these bulbs: 1. Remove the two screws (A) from the license plate lamp assembly . 2. Pull the lamp assembly down and turn the bulb socket counterclockwise and out of the lamp assembly . 3. Pull the old bulb straight out of the socket. 4.[...]
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Black plate (29,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-29 Headlamp Wiring An electrical overload may cause the lamps to go on and off, or in some cases to remain off. Have the headlamp wiring checked right away if the lamps go on and off or remain off. Windshield Wipers If the wiper motor overheats due to heavy snow or ice, the wi[...]
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Black plate (30,1) Chevrolet Impala Owner Manual - 2012 10-30 V ehicle Care The vehicle may not have all of the fuses, relays, and features shown. Fuses Usage A/C CMPRSR Air Conditioning Compressor ABS MTR 1 Antilock Brake System (ABS) Motor 1 ABS MTR 2 ABS Motor 2 AIR PUMP Air Pump AIR SOL Air Injection Reactor Solenoid AIRBAG/ DISPLA Y Airbag, Di[...]
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Black plate (31,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-31 Fuses Usage CHMSL/ BCK-UP Center High-Mounted Stoplamp, Back-up Lamp DISPLA Y Display DRL 1 Daytime Running Lamps 1 DRL 2 Daytime Running Lamps 2 ECM IGN Engine Control Module (ECM), Ignition ECM/TCM ECM, T ransmission Control Module (TCM) EMISSIONS 1 Emissions 1 EMISSIONS [...]
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Black plate (32,1) Chevrolet Impala Owner Manual - 2012 10-32 V ehicle Care Fuses Usage RT P ARK Passenger Side Parking Lamp RT SPOT Right Spot RT T/SIG Passenger Side T urn Signal Lamp RVC SEN Regulated V oltage Control Sensor STRG WHL Steering Wheel STRTR Starter TRANS T ransmission V ACUUM/ PUMP V acuum Pump WPR Wiper WSW Windshield Wiper Relay [...]
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Black plate (33,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-33 The vehicle may not be equipped with all of the fuses, relays, and features shown. Fuses Usage AIRBAG Airbags AMP Amplifier AUX Auxiliary Outlets CNSTR Canister Fuses Usage DR/LCK Door Locks HTD/SEA T Heated Seats PWR/MIR Power Mirrors PWR/SEA T Power Seats PWR/WNDW Power W[...]
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Black plate (34,1) Chevrolet Impala Owner Manual - 2012 10-34 V ehicle Care { W ARNING . Poorly maintained and improperly used tires are dangerous. . Overloading the tires can cause overheating as a result of too much flexing. There could be a blowout and a serious crash. See Vehicle Load Limits on page 9 ‑ 10 . . Underinflated tires pose the sam[...]
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Black plate (35,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-35 and service description. See the “ T ire Size ” illustration later in this section for more detail. (B) TPC Spec (Tire Performance Criteria Specification) : Original equipment tires designed to GM's specific tire performance criteria have a TPC specification code m[...]
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Black plate (36,1) Chevrolet Impala Owner Manual - 2012 10-36 V ehicle Care gone flat. If the vehicle has a compact spare tire, see Compact Spare Tire on page 10 ‑ 61 and If a Tire Goes Flat on page 10 ‑ 53 . (C) Tire Identification Number (TIN) : The letters and numbers following the DOT (Department of T ransportation) code are the Tire Identi[...]
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Black plate (37,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-37 (C) Aspect Ratio : A two ‐ digit number that indicates the tire height ‐ to ‐ width measurements. For example, if the tire size aspect ratio is 60, as shown in item C of the illustration, it would mean that the tire's sidewall is 60 percent as high as it is wide.[...]
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Black plate (38,1) Chevrolet Impala Owner Manual - 2012 10-38 V ehicle Care Curb Weight : The weight of a motor vehicle with standard and optional equipment including the maximum capacity of fuel, oil, and coolant, but without passengers and cargo. DOT Markings : A code molded into the sidewall of a tire signifying that the tire is in compliance wi[...]
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Black plate (39,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-39 outward when mounted on a vehicle. The side of the tire that contains a whitewall, bears white lettering, or bears manufacturer , brand, and/or model name molding that is higher or deeper than the same moldings on the other sidewall of the tire. Passenger (P-Metric) Tire : [...]
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Black plate (40,1) Chevrolet Impala Owner Manual - 2012 10-40 V ehicle Care V ehicle Capacity Weight : The number of designated seating positions multiplied by 68 kg (150 lbs) plus the rated cargo load. See Vehicle Load Limits on page 9 ‑ 10 . V ehicle Maximum Load on the Tire : Load on an individual tire due to curb weight, accessory weight, occ[...]
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Black plate (41,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-41 When to Check Check the tires once a month or more. Do not forget the compact spare tire, if the vehicle has one. The cold compact spare should be at 420 kPa (60 psi). For additional information regarding the compact spare tire, see Compact Spare Tire on page 10 ‑ 61 . Ho[...]
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Black plate (42,1) Chevrolet Impala Owner Manual - 2012 10-42 V ehicle Care As an added safety feature, your vehicle has been equipped with a tire pressure monitoring system (TPMS) that illuminates a low tire pressure telltale when one or more of your tires is significantly under ‐ inflated. Accordingly , when the low tire pressure telltale illum[...]
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Black plate (43,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-43 Tire Pressure Monitor Operation This vehicle may have a T ire Pressure Monitor System (TPMS). The TPMS is designed to warn the driver when a low tire pressure condition exists. TPMS sensors are mounted onto each tire and wheel assembly , excluding the spare tire and wheel a[...]
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Black plate (44,1) Chevrolet Impala Owner Manual - 2012 10-44 V ehicle Care TPMS Malfunction Light and Message The TPMS will not function properly if one or more of the TPMS sensors are missing or inoperable. When the system detects a malfunction, the low tire pressure warning light flashes for about one minute and then stays on for the remainder o[...]
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Black plate (45,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-45 using a TPMS relearn tool, in the following order: driver side front tire, passenger side front tire, passenger side rear tire, and driver side rear . See your dealer for service or to purchase a relearn tool. There are two minutes to match the first tire/wheel position, an[...]
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Black plate (46,1) Chevrolet Impala Owner Manual - 2012 10-46 V ehicle Care . The tire has a bump, bulge, or split. . The tire has a puncture, cut, or other damage that cannot be repaired well because of the size or location of the damage. Tire Rotation T ires should be rotated every 12 000 km (7,500 mi). See Maintenance Schedule on page 1 1 ‑ 3 [...]
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Black plate (47,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-47 W ARNING (Continued) In an emergency , a cloth or a paper towel can be used; however , use a scraper or wire brush later to remove all rust or dirt. Lightly coat the center of the wheel hub with wheel bearing grease after a wheel change or tire rotation to prevent corrosion[...]
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Black plate (48,1) Chevrolet Impala Owner Manual - 2012 10-48 V ehicle Care Buying New Tires GM has developed and matched specific tires for the vehicle. The original equipment tires installed were designed to meet General Motors Tire Performance Criteria Specification (TPC Spec) system rating. When replacement tires are needed, GM strongly recomme[...]
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Black plate (49,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-49 { W ARNING Using bias-ply tires on the vehicle may cause the wheel rim flanges to develop cracks after many miles of driving. A tire and/or wheel could fail suddenly and cause a crash. Use only radial-ply tires with the wheels on the vehicle. If the vehicle tires must be re[...]
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Black plate (50,1) Chevrolet Impala Owner Manual - 2012 10-50 V ehicle Care For example: T readwear 200 T raction AA T emperature A The following information relates to the system developed by the United States National Highway T raffic Safety Administr ation (NHTSA), which grades tires by treadwear , traction, and temperature performance. This app[...]
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Black plate (51,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-51 T emperature – A, B, C The temperature grades are A (the highest), B, and C, representing the tire's resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained [...]
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Page 282
Black plate (52,1) Chevrolet Impala Owner Manual - 2012 10-52 V ehicle Care { W ARNING Using the wrong replacement wheels, wheel bolts, or wheel nuts can be dangerous. It could affect the braking and handling of the vehicle. Tires can lose air , and cause loss of control, causing a crash. Always use the correct wheel, wheel bolts, and wheel nuts fo[...]
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Page 283
Black plate (53,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-53 If a Tire Goes Flat It is unusual for a tire to blow out while driving, especially if the tires are maintained properly . If air goes out of a tire, it is much more likely to leak out slowly . But if there ever is a blowout, here are a few tips about what to expect and what[...]
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Black plate (54,1) Chevrolet Impala Owner Manual - 2012 10-54 V ehicle Care { W ARNING Changing a tire can be dangerous. The vehicle can slip off the jack and roll over or fall causing injury or death. Find a level place to change the tire. T o help prevent the vehicle from moving: 1. Set the parking brake firmly . 2. Put an automatic transmission [...]
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Black plate (55,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-55 5. Remove the compact spare tire. 6. T urn the nut holding the jack counterclockwise and remove it. Then remove the jack and wrench. A. Jack B. Extension and Protection Guide C. Wheel Wrench The tools you will need to change a tire include the jack (A), extension and protec[...]
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Black plate (56,1) Chevrolet Impala Owner Manual - 2012 10-56 V ehicle Care If needed, finish loosening them with your fingers. The plastic nut caps will not come off. If needed, use the flat end of the wheel wrench and pry along the edge of the cover until it comes off. The edge of the wheel cover could be sharp, so do not try to remove it with yo[...]
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Black plate (57,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-57 4. Put the compact spare tire near you. { W ARNING Getting under a vehicle when it is jacked up is dangerous. If the vehicle slips off the jack you could be badly injured or killed. Never get under a vehicle when it is supported only by a jack. { W ARNING Raising the vehicl[...]
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Black plate (58,1) Chevrolet Impala Owner Manual - 2012 10-58 V ehicle Care { W ARNING Rust or dirt on a wheel, or on the parts to which it is fastened, can make wheel nuts become loose after time. The wheel could come off and cause an accident. When changing a wheel, remove any rust or dirt from places where the wheel attaches to the vehicle. In a[...]
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Black plate (59,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-59 10. Lower the vehicle by turning the jack handle counterclockwise. Lower the jack completely . { W ARNING Wheel nuts that are improperly or incorrectly tightened can cause the wheels to become loose or come off. The wheel nuts should be tightened with a torque wrench to the[...]
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Black plate (60,1) Chevrolet Impala Owner Manual - 2012 10-60 V ehicle Care Storing a Flat or Spare Tire and T ools { W ARNING Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury . In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place. After the[...]
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Black plate (61,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-61 C. Compact Spare T ire D. Wing Nut E. Jack F . Wheel Wrench G. Extension Protector H. Foam Holder I. Bolt Screw Full-Size Flat Tire A. Retainer B. Full-Size Flat T ire C. Protective Guide D. Extension Bolt Screw E. Wing Nut F . Jack G. Wheel Wrench H. Foam Holder I. Bolt Sc[...]
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Black plate (62,1) Chevrolet Impala Owner Manual - 2012 10-62 V ehicle Care Although the compact spare tire was fully inflated when the vehicle was new , it can lose air after a time. Check the inflation pressure regularly . It should be 420 kPa (60 psi). After installing the compact spare on the vehicle, you should stop as soon as possible and mak[...]
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Black plate (63,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-63 Notice: Ignoring these steps could result in costly damage to the vehicle that would not be covered by the warranty . T rying to start the vehicle by pushing or pulling it will not work, and it could damage the vehicle. The jump start positive is located in the engine compa[...]
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Black plate (64,1) Chevrolet Impala Owner Manual - 2012 10-64 V ehicle Care { W ARNING Using a match near a battery can cause battery gas to explode. People have been hurt doing this, and some have been blinded. Use a flashlight if you need more light. Be sure the battery has enough water . Y ou do not need to add water to the battery installed in [...]
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Black plate (65,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-65 8. Connect the other end of the black negative ( – ) cable to an unpainted heavy metal engine part (D) away from the dead battery , but not near engine parts that move. 9. Start the engine in the vehicle with the good battery and run the engine at idle speed for at least [...]
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Black plate (66,1) Chevrolet Impala Owner Manual - 2012 10-66 V ehicle Care T owing T owing the V ehicle Notice: T o avoid damage, the disabled vehicle should be towed with all four wheels off the ground. Care must be taken with vehicles that have low ground clearance and/or special equipment. Always flatbed on a car carrier . Consult your dealer o[...]
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Black plate (67,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-67 Dinghy T owing Notice: If the vehicle is towed with all four wheels on the ground, the drivetrain components could be damaged. The repairs would not be covered by the vehicle warranty . Do not tow the vehicle with all four wheels on the ground. The vehicle was not designed [...]
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Black plate (68,1) Chevrolet Impala Owner Manual - 2012 10-68 V ehicle Care Appearance Care Exterior Care W ashing the V ehicle T o preserve the vehicle's finish, wash it often and out of direct sunlight. Notice: Do not use petroleum based, acidic, or abrasive cleaning agents as they can damage the vehicle's paint, metal, or plastic parts[...]
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Black plate (69,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-69 Protecting Exterior Bright Metal Parts Regularly clean bright metal parts with water or chrome polish on chrome or stainless steel trim, if necessary . For aluminum, never use auto or chrome polish, steam, or caustic soap to clean. A coating of wax, rubbed to high polish, i[...]
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Black plate (70,1) Chevrolet Impala Owner Manual - 2012 10-70 V ehicle Care Notice: T o avoid surface damage, do not use strong soaps, chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels. Use only approved cleaners. Also, never drive a vehicle with aluminum or chrome-plated wheels throu[...]
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Black plate (71,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-71 furnishings can also permanently transfer color to the vehicle's interior . Use a soft bristle brush to remove dust from knobs and crevices on the instrument cluster . Using a mild soap solution, immediately remove hand lotions, sunscreen, and insect repellant from all[...]
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Black plate (72,1) Chevrolet Impala Owner Manual - 2012 10-72 V ehicle Care Fabric/Carpet Start by vacuuming the surface using a soft brush attachment. If a rotating brush attachment is being used during vacuuming, only use it on the floor carpet. Before cleaning, gently remove as much of the soil as possible using one of the following techniques: [...]
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Black plate (73,1) Chevrolet Impala Owner Manual - 2012 V ehicle Care 10-73 Do not use cleaners that increase gloss, especially on the instrument panel. Reflected glare can decrease visibility through the windshield under certain conditions. Notice: Use of air fresheners may cause permanent damage to plastics and painted surfaces. If an air freshen[...]
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Black plate (74,1) Chevrolet Impala Owner Manual - 2012 10-74 V ehicle Care Use the following guidelines for proper floor mat usage. . The original equipment floor mats were designed for your vehicle. If the floor mats need replacing, it is recommended that GM certified floor mats be purchased. Non-GM floor mats may not fit properly and may interfe[...]
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Page 305
Black plate (1,1) Chevrolet Impala Owner Manual - 2012 Service and Maintenance 1 1-1 Service and Maintenance General Information General Information . . . . . . . . . . 1 1-1 Maintenance Schedule Maintenance Schedule . . . . . . . 1 1-3 Special Application Services Special Application Services . . . . . . . . . . . . . . . . . . . . 1 1-8 Additiona[...]
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Black plate (2,1) Chevrolet Impala Owner Manual - 2012 1 1-2 Service and Maintenance Proper vehicle maintenance helps to keep the vehicle in good working condition, improves fuel economy , and reduces vehicle emissions. Because of the way people use vehicles, maintenance needs vary . There may need to be more frequent checks and services. The Addit[...]
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Black plate (3,1) Chevrolet Impala Owner Manual - 2012 Service and Maintenance 1 1-3 Maintenance Schedule Owner Checks and Services At Each Fuel Stop . Check the engine oil level. See Engine Oil on page 10 ‑ 7 . Once a Month . Check the tire inflation pressures. See Tire Pressure on page 10 ‑ 40 . . Inspect the tires for wear . See Tire Inspect[...]
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Black plate (4,1) Chevrolet Impala Owner Manual - 2012 1 1-4 Service and Maintenance . Check tire inflation pressures. See Tire Pressure on page 10 ‑ 40 . . Inspect tire wear . See Tire Inspection on page 10 ‑ 45 . . Visually check for fluid leaks. . Inspect engine air cleaner filter . See Engine Air Cleaner/Filter on page 10 ‑ 1 1 . . Inspec[...]
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Black plate (5,1) Chevrolet Impala Owner Manual - 2012 Service and Maintenance 1 1-5[...]
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Black plate (6,1) Chevrolet Impala Owner Manual - 2012 1 1-6 Service and Maintenance Footnotes — Maintenance Schedule Additional Required Services — Normal a) Or every two years, whichever comes first. More frequent replacement may be needed if the vehicle is driven in areas with heavy traffic, areas with poor air quality , or areas with high d[...]
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Black plate (7,1) Chevrolet Impala Owner Manual - 2012 Service and Maintenance 1 1-7[...]
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Black plate (8,1) Chevrolet Impala Owner Manual - 2012 1 1-8 Service and Maintenance Footnotes — Maintenance Schedule Additional Required Services — Severe a) Or every two years, whichever comes first. b) Check all fuel and vapor lines and hoses for proper hook ‐ up, routing, and condition. Check that the purge valve, if the vehicle has one, [...]
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Black plate (9,1) Chevrolet Impala Owner Manual - 2012 Service and Maintenance 1 1-9 . T o avoid break ‐ down or failure to start the vehicle, maintain a battery with full cranking power . . T rained dealer technicians have the diagnostic equipment to test the battery and ensure that the connections and cables are corrosion ‐ free. Belts . Belt[...]
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Black plate (10,1) Chevrolet Impala Owner Manual - 2012 1 1-10 Service and Maintenance . As part of the multi ‐ point inspection, trained dealer technicians can visually inspect the shocks and struts for signs of leaking, blown seals, or damage, and can advise when service is needed. Tires T ires need to be properly inflated, rotated, and balance[...]
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Black plate (11,1) Chevrolet Impala Owner Manual - 2012 Service and Maintenance 1 1-1 1 Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number , or specification can be obtained from your dealer . Usage Fluid/Lubricant Engine Oil Use only engine oil licensed to the dex[...]
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Black plate (12,1) Chevrolet Impala Owner Manual - 2012 1 1-12 Service and Maintenance Usage Fluid/Lubricant Hood and Door Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474). Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. 1234557[...]
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Black plate (13,1) Chevrolet Impala Owner Manual - 2012 Service and Maintenance 1 1-13 Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts. Date Odometer Reading Serviced By Services Per[...]
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Black plate (14,1) Chevrolet Impala Owner Manual - 2012 1 1-14 Service and Maintenance Date Odometer Reading Serviced By Services Performed[...]
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Black plate (15,1) Chevrolet Impala Owner Manual - 2012 Service and Maintenance 1 1-15 Date Odometer Reading Serviced By Services Performed[...]
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Black plate (16,1) Chevrolet Impala Owner Manual - 2012 1 1-16 Service and Maintenance Date Odometer Reading Serviced By Services Performed[...]
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Black plate (1,1) Chevrolet Impala Owner Manual - 2012 T echnical Data 12-1 T echnical Data V ehicle Identification V ehicle Identification Number (VIN) . . . . . . . . . . . . . . 12-1 Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . 12-1 V ehicle Data Capacities and Specifications . . . . . . . . . . . . . . 12-2 E[...]
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Black plate (2,1) Chevrolet Impala Owner Manual - 2012 12-2 T echnical Data V ehicle Data Capacities and Specifications The following approximate capacities are given in metric and English conversions. See Recommended Fluids and Lubricants on page 1 1 ‑ 1 1 for more information. Application Capacities Metric English Air Conditioning Refrigerant R[...]
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Black plate (3,1) Chevrolet Impala Owner Manual - 2012 T echnical Data 12-3 Engine Specifications Engine VIN Code T ransmission Spark Plug Gap 3.6L V6 3 Automatic 1.10 mm (0.043 in) Engine Drive Belt Routing[...]
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Black plate (4,1) Chevrolet Impala Owner Manual - 2012 12-4 T echnical Data 2 NOTES[...]
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Black plate (1,1) Chevrolet Impala Owner Manual - 2012 Customer Information 13-1 Customer Information Customer Information Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . 13-1 Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3 Customer Assistance for T ext T elephone (TTY) Users . . . . . 13-4 Online Owne[...]
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Black plate (2,1) Chevrolet Impala Owner Manual - 2012 13-2 Customer Information STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by your dealership without further help, in the U.S., call the Chevrolet Customer Assistance Center at 1-800-222-1020. In Canada, call General Motors of Canada C[...]
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Black plate (3,1) Chevrolet Impala Owner Manual - 2012 Customer Information 13-3 STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and T wo, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitr[...]
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Black plate (4,1) Chevrolet Impala Owner Manual - 2012 13-4 Customer Information Canada General Motors of Canada Limited Customer Care Centre, Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 www .gm.ca 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For T ext T elephone devices (TTYs)) Roadside Assistance: 1-8[...]
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Black plate (5,1) Chevrolet Impala Owner Manual - 2012 Customer Information 13-5 Other Helpful Links Chevrolet — www .chevrolet.com Chevrolet Merchandise — www .chevymall.com Help Center — www .chevrolet.com/ pages/mds/helpcenter/faq.do . F AQ . Contact Us Chevrolet Owner Centre (Canada) chevroletowner .ca T ake a trip to the Chevrolet Owner [...]
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Black plate (6,1) Chevrolet Impala Owner Manual - 2012 13-6 Customer Information Calling for Assistance When calling Roadside Assistance, have the following information ready: . Y our name, home address, and home telephone number . . T elephone number of your location. . Location of the vehicle. . Model, year , color , and license plate number of t[...]
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Black plate (7,1) Chevrolet Impala Owner Manual - 2012 Customer Information 13-7 . T owing or services for vehicles driven on a non-public road or highway . Services Specific to Canadian-Purchased V ehicles . Fuel Delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided t[...]
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Black plate (8,1) Chevrolet Impala Owner Manual - 2012 13-8 Customer Information Courtesy T ransportation Program T o enhance your ownership experience, we and our participating dealers are proud to offer Courtesy T ransportation, a customer support program for vehicles with the Bumper-to-Bumper (Base W arranty Coverage period in Canada), extended [...]
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Page 333
Black plate (9,1) Chevrolet Impala Owner Manual - 2012 Customer Information 13-9 insurance coverage, credit card, etc. Y ou are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair . It may not be possible to provide a like vehicle as a c[...]
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Black plate (10,1) Chevrolet Impala Owner Manual - 2012 13-10 Customer Information Repair Facility GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Y our dealer may have a collision repair center with GM-trained technicians and state ‐ of ‐ the ‐ art equipment, or be [...]
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Page 335
Black plate (11,1) Chevrolet Impala Owner Manual - 2012 Customer Information 13-1 1 Choose a reputable repair facility that uses quality replacement parts. See “ Collision Parts ” earlier in this section. If the airbag has inflated, see What Will Y ou See after an Airbag Inflates? on page 3 ‑ 25 . Managing the V ehicle Damage Repair Process I[...]
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Black plate (12,1) Chevrolet Impala Owner Manual - 2012 13-12 Customer Information Owner Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The Owner Manual includes the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner Manual, and [...]
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Black plate (13,1) Chevrolet Impala Owner Manual - 2012 Customer Information 13-13 However , NHTSA cannot become involved in individual problems between you, your dealer , or General Motors. T o contact NHTSA, you may call the V ehicle Safety Hotline toll-free at 1-888-327-4236 (TTY : 1-800-424-9153); go to http://www .safercar.gov; or write to: Ad[...]
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Page 338
Black plate (14,1) Chevrolet Impala Owner Manual - 2012 13-14 Customer Information V ehicle Data Recording and Privacy This GM vehicle has a number of sophisticated computers that record information about the vehicle ’ s performance and how it is driven. For example, the vehicle uses computer modules to monitor and control engine and transmission[...]
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Page 339
Black plate (15,1) Chevrolet Impala Owner Manual - 2012 Customer Information 13-15 GM will not access this data or share it with others except: with the consent of the vehicle owner or , if the vehicle is leased, with the consent of the lessee; in response to an official request by police or similar government office; as part of GM's defense o[...]
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Black plate (16,1) Chevrolet Impala Owner Manual - 2012 13-16 Customer Information 2 NOTES[...]
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Black plate (1,1) Chevrolet Impala Owner Manual - 2012 OnStar 14-1 OnStar OnStar Overview OnStar Overview . . . . . . . . . . . . 14-1 OnStar Services Emergency . . . . . . . . . . . . . . . . . . 14-2 Security . . . . . . . . . . . . . . . . . . . . . . 14-2 Navigation . . . . . . . . . . . . . . . . . . . 14-2 Connections . . . . . . . . . . . . [...]
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Black plate (2,1) Chevrolet Impala Owner Manual - 2012 14-2 OnStar Push ] to get a priority connection to an Emergency Advisor available 24/7 to: . Get help for an emergency . . Be a Good Samaritan or respond to an AMBER Alert. . Get crisis assistance and evacuation routes. OnStar Services Emergency With Automatic Crash Response, the built-in syste[...]
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Black plate (3,1) Chevrolet Impala Owner Manual - 2012 OnStar 14-3 Using V oice Commands During a Planned Route Cancel Route 1. Push X . System responds: “ OnStar ready , ” then a tone. Say “ Cancel route. ” System responds: “ Would you like to cancel route directions to your destination? ” 2. Say “ Y es. ” System responds: “ OK, [...]
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Page 344
Black plate (4,1) Chevrolet Impala Owner Manual - 2012 14-4 OnStar Connections OnStar Hands-Free Calling allows calls to be made and received from the vehicle. The vehicle can also be controlled from a cell phone through the OnStar mobile app. See www .onstar .com for coverage maps. Hands-Free Calling 1. Push X . System responds: “ OnStar ready .[...]
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Page 345
Black plate (5,1) Chevrolet Impala Owner Manual - 2012 OnStar 14-5 Diagnostics OnStar V ehicle Diagnostics will perform a vehicle check every month. It will check the engine, transmission, antilock brakes, and major vehicle systems. It also checks the tire pressures, if the vehicle is equipped with the Tire Pressure Monitoring System. If a diagnost[...]
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Page 346
Black plate (6,1) Chevrolet Impala Owner Manual - 2012 14-6 OnStar OnStar service cannot work unless your vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area, and the wireless service provider has coverage, network capacity , reception, and technology compatible with OnStar ’ s service. Se[...]
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Page 347
Black plate (7,1) Chevrolet Impala Owner Manual - 2012 OnStar 14-7 OnStar Personal Identification Number (PIN) A PIN is needed to access some of the OnStar services, like Remote Door Unlock and Stolen V ehicle Assistance. Y ou will be prompted to change the PIN the first time when speaking with an Advisor . T o change the OnStar PIN, call OnStar an[...]
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Page 348
Black plate (8,1) Chevrolet Impala Owner Manual - 2012 14-8 OnStar V ehicle and Power Issues OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be available and operating for features to function properly . These systems may not operate if the battery is discharged or disconnected. Add-on Electr[...]
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Page 349
Black plate (1,1) Chevrolet Impala Owner Manual - 2012 INDEX i-1 A Accessories and Modifications . . . . . . . . . . . . . . . . . 10-3 Accessory Power . . . . . . . . . . . . . . 9-18 Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-45 Additional Information, OnStar ® . . . . . . . . . . . . . . . . . . . . . . 14-5 Adjustments[...]
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Page 350
Black plate (2,1) Chevrolet Impala Owner Manual - 2012 i-2 INDEX B Battery . . . . . . . . . . . . . . . . . . . . . . . 10-21 Jump Starting . . . . . . . . . . . . . . . 10-62 Load Management . . . . . . . . . . . . . 6-7 Power Protection . . . . . . . . . . . . . . 6-8 V oltage and Charging Messages . . . . . . . . . . . . . . . . . . . 5-28 Blad[...]
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Page 351
Black plate (3,1) Chevrolet Impala Owner Manual - 2012 INDEX i-3 Climate Control Systems . . . . . . . 8-1 Air Conditioning . . . . . . . . . . . . . . . 8-1 Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1 Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Cluster , Instrument . . . . . . . . . . . . 5-10 Collision Damage R[...]
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Page 352
Black plate (4,1) Chevrolet Impala Owner Manual - 2012 i-4 INDEX E E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-36 Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-45 Electrical System Engine Compartment Fuse Block . . . . . . . . . . . . . . . . 10-29 Fuses and Circuit Breakers . . . . . . . . . . . . . . . . [...]
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Page 353
Black plate (5,1) Chevrolet Impala Owner Manual - 2012 INDEX i-5 Fuel (cont'd) Filling the T ank . . . . . . . . . . . . . . . 9-37 Foreign Countries . . . . . . . . . . . . 9-34 Gasoline Specifications . . . . . . . 9-34 Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-1 1 Recommended . . . . . . . . . . . . . . . 9-33 Requirements, Ca[...]
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Page 354
Black plate (6,1) Chevrolet Impala Owner Manual - 2012 i-6 INDEX Infants and Y oung Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-35 Infotainment . . . . . . . . . . . . . . . . . . . . 7-1 Instrument Cluster . . . . . . . . . . . . . 5-10 Introduction . . . . . . . . . . . . . . . . . . . . . . . iii J Jump Starting . . . . . . . [...]
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Page 355
Black plate (7,1) Chevrolet Impala Owner Manual - 2012 INDEX i-7 Lower Anchors and T ethers for Children (LA TCH System) . . . . . . . . . . . . . . . . . . . . . . 3-41 Lumbar Adjustment . . . . . . . . . . . . . 3-4 Front Seats . . . . . . . . . . . . . . . . . . . . 3-4 M Maintenance Records . . . . . . . . . . . . . . . . . . . . . 1 1-13 Maint[...]
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Page 356
Black plate (8,1) Chevrolet Impala Owner Manual - 2012 i-8 INDEX Overheated Engine Protection Operating Mode . . . . . . . . . . . . . 10-16 Overheating, Engine . . . . . . . . . . 10-15 Overview , OnStar ® . . . . . . . . . . . . 14-1 P Parade Dimming . . . . . . . . . . . . . . . . 6-7 Park Shifting Into . . . . . . . . . . . . . . . . . . . 9-1[...]
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Page 357
Black plate (9,1) Chevrolet Impala Owner Manual - 2012 INDEX i-9 Remote Keyless Entry (RKE) System . . . . . . . . . . . . . 2-2, 2-3 Remote V ehicle Start . . . . . . . . . . . 2-5 Replacement Bulbs . . . . . . . . . . . 10-28 Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-33 Maintenance . . . . . . . . . . . . . . . . .[...]
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Page 358
Black plate (10,1) Chevrolet Impala Owner Manual - 2012 i-10 INDEX Service (cont'd) Maintenance, General Information . . . . . . . . . . . . . . . . . . 1 1-1 Parts Identification Label . . . . . 12-1 Publications Ordering Information . . . . . . . . . . . . . . . . .13-1 1 Scheduling Appointments . . . . . 13-7 V ehicle Messages . . . . . . .[...]
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Page 359
Black plate (11,1) Chevrolet Impala Owner Manual - 2012 INDEX i-1 1 T ires (cont'd) Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-49 Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-51 Wheel Replacement . . . . . . . . 10-51 When It Is Time for New T ires . . . . . . . . . . . . . . . . . . . . [...]
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Page 360
Black plate (12,1) Chevrolet Impala Owner Manual - 2012 i-12 INDEX Wheels Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-51 Different Size . . . . . . . . . . . . . . . 10-49 Replacement . . . . . . . . . . . . . . . 10-51 When It Is Time for New T ires . . . . . . . . . . . . . . . . . . . . . . . . 10-46 Where to Put the Rest[...]