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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco 3500 Series, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cisco 3500 Series one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cisco 3500 Series. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cisco 3500 Series should contain:
- informations concerning technical data of Cisco 3500 Series
- name of the manufacturer and a year of construction of the Cisco 3500 Series item
- rules of operation, control and maintenance of the Cisco 3500 Series item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco 3500 Series alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco 3500 Series, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco 3500 Series.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cisco 3500 Series item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Americas Headquarters: © 20 08 Cisco Syst ems, Inc. All rights reserved. Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA Installing Online Help for Cisco Unified Videoconferencing 3500 Products (Release 5.x) Revised Date: January 10, 2008, OL-12052-03 Contents • Introduction, page 1 • Installing Cisco Unif ied V ideocon[...]
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2 Installing Online Help for Cisco Unified Videoconferenc ing 3500 Products (Release 5.x) OL-12052-03 Installing Cisco Unified Videoconfe rencing 3515 MCU Online Help Files Installing Cisco Unified Videoconferencing 3515 MCU Online Help Files The 3515mcumcu fold er contains the o nline help f iles for the Ci sco Unif ied V ideoconf erencing 351 5 [...]
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3 Installing Online Help for Cisco Unified Vi deoconferencing 3500 Pr oducts (Release 5.x) OL-12052-03 Installing Cisco Un ified Videoconferencing 3545 MCU Online Help Files Installing Cisco Unified Videoconferencing 3545 MCU Online Help Files The 3545mcumcu fold er contains the o nline help f iles for t he Cisco Unif ied V ideoconferencing 354 5 [...]
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4 Installing Online Help for Cisco Unified Videoconferenc ing 3500 Products (Release 5.x) OL-12052-03 Installing Cisco Unified Videoconferencing 3527 PRI Ga teway Online Help Files Installing Cisco Unified Videoconferencing 3527 PRI Gateway Online Help Files The 3527gw1pgw f older contains the o nline help f iles for the Ci sco Unif ied V ideoconf[...]
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5 Installing Online Help for Cisco Unified Vi deoconferencing 3500 Pr oducts (Release 5.x) OL-12052-03 Installing Cisco Unified Videoconfer encing 3545 PRI Gateway Online He lp Files Installing Cisco Unified Videoconferencing 3545 PRI Gateway Online Help Files The 3545gw2pgw f older contains the o nline help f iles for t he Cisco Unif ied V ideoco[...]
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6 Installing Online Help for Cisco Unified Videoconferenc ing 3500 Products (Release 5.x) OL-12052-03 Installing Cisco Unified Videoconferencing 3522 BRI Ga teway Online Help Files Installing Cisco Unified Videoconferencing 3522 BRI Gateway Online Help Files The 3522gw4bgw f older contains the o nline help f iles for the Ci sco Unif ied V ideoconf[...]
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7 Installing Online Help for Cisco Unified Vi deoconferencing 3500 Pr oducts (Release 5.x) OL-12052-03 Installing Cisco Unified Videoconferenci ng 3545 Serial Gatewa y Online Help Files Installing Cisco Unified Videoconferencing 3545 Serial Gateway Online Help Files The 3545gw4s folder contai ns the online help f iles for the Cisco Unif ied V ideoc[...]
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8 Installing Online Help for Cisco Unified Videoconferenc ing 3500 Products (Release 5.x) OL-12052-03 Obtaining Documentati on, Obtaining Support, and Secur ity Guidelines Obtaining Documentation, Obtaining Support, and Security Guidelines For info rmation on obtaining documen tation, obtaining support , providi ng documentation feedback, security [...]