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Cisco 7940/7960 manual

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Table of contents for the manual

  • Page 1

    Cisco 7940/7960 User Guide Cisco 7940/7960 U ser Guide[...]

  • Page 2

    Cisco 7940/7960 User Guide T able of Contents Table of Conten ts ..... ..... ...... ..... ...... ..... ....... ...... ..... ..... ...... ..... ..... ...... ..... ......... ..... ...... ..... ..... ......2 Introduction ..... ..... ...... ..... ...... ..... ..... ........ ..... ...... ..... ...... ..... ..... ...... ..... ......... ..... ..... ......[...]

  • Page 3

    Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 3 of 12 Introduction The purpose of this document is to inform Zayo Managed Services users on how use the Cisco 7940/7960 Phone with their Hosted PBX Service. Each feature available with the Professional Seat will be described along with instructions on how to use the fe[...]

  • Page 4

    Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 4 of 12 Document For mat Below is an example of how each feature will be presented and examined in this document. FEATURE NAME AND DESCRIPTION STEP BY STEP INSTRUCTIONS FOR EXTENDED FEATURE FUNCTIONALIT Y STEP BY STEP INSTRUCTIONS FOR USING THE FEATURE[...]

  • Page 5

    Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 5 of 12 Feature Functionality Account Cod es - Verified Requires a user to enter a unique number that identifies to which account an outbound call should be assigned. Using the Feature 1. GO OFF HOOK . 2. Dial the NUMBER of the party you wish to call. 3. An IVR will inst[...]

  • Page 6

    Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 6 of 12 Call Forward Alway s Enable a user to redirect all incoming calls to another phone number. Users have the option to activate and deactivate the service by using the soft keys, or by dialing a feature code. Activate: Using the Soft Keys 1. Press the MENU soft key.[...]

  • Page 7

    Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 7 of 12 2. Press *92 3. Follow the IVR instructions. Deactivate: Using the Feature Code 1. GO OFF HOOK 2. Press *93 Call Park Enables a user to place a call on hold and allow a user to pick the call up at another phone. Using the Feature 1. During an active call, press t[...]

  • Page 8

    Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 8 of 12 Call Return Allows a user to call back the last number that called their line, regardless of whether or not the phone was answered. Using the Feature 1. GO OFF HOOK 2. Press *69 . Call Transfer – Blin d Allow incoming calls to be transferred to another line wit[...]

  • Page 9

    Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 9 of 12 Call Waiting This feature enables a user to answer a call when engaged in another call. When a second call is received while a user is engaged in a call, the user is informed via a call waiting tone. Using the Feature Retrieving the Second Call 1. Press the ANSWE[...]

  • Page 10

    Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 10 of 12 Dialing Enable a user to make a call to another party. Using the Feature Placing a Call 1. Pick up HANDSET or press the NEWCALL soft key. 2. Enter the number you wish to call. 3. Press the DIAL soft key, or wait to connect. Do Not Disturb Allow users to set thei[...]

  • Page 11

    Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 11 of 12 Hold Allows user to place a call on hold and retrieve it. Using the Feature Activate: Using the Soft Keys 1. Press the HOLD soft key. Deactivate: Using the Soft Keys 1. Press the RESUME soft key. Last Number Red ial Allow the user to redial the last number diale[...]

  • Page 12

    Cisco 7940/7960 User Guide Zayo Managed Services Cisco 7940/60 User Guide Page 12 of 12 Speed Dial 8 Allow a user to hit only one button to complete a call. Using the Feature Configure 1. GO OFF HOOK . 2. Press *74 . You will hear a stuttered dial tone then a normal dial tone. 3. Using the KEYPAD Enter the Speed Dial 8 Code 2-9 plus the NUMBER you [...]