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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco DVD-ROM, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cisco DVD-ROM one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cisco DVD-ROM. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cisco DVD-ROM should contain:
- informations concerning technical data of Cisco DVD-ROM
- name of the manufacturer and a year of construction of the Cisco DVD-ROM item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco DVD-ROM alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco DVD-ROM, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco DVD-ROM.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cisco DVD-ROM item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade Procedure 78-16489-01 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade Procedure Cisco MeetingPlace Audio Serv er Release 5.2 suppor ts a ne w D VD-R O M driv e that replaces the Tra van NS20 tape dri ve. Note Y ou must upgrade the Cisco MeetingPlace 8112 before upgrading Cisc[...]
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Scope 2 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrad e Procedure 78-16489-01 Scope This document pro vides instructions for remo ving the tape driv e and installing the D VD-R OM driv e in to the Cisco MeetingPlace 8112 . T o locate additional i nformation about the Cisco Meetin gPlace 8112 or other Cisco MeetingPlace products, see th[...]
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Required Tools and Equipment 3 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade Procedure 78-16489-01 Required Tools and Equipment T o upgrade to the Cisco MeetingPlace Au dio Serv er Release 5.2 D VD-ROM, you need the following tools and equipment : • Computer with terminal emulation software installed • DB9-female-to-DB9 -female nu[...]
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How to Upgrade to the Cisco MeetingPlace Audio Server Rele ase 5.2 DVD-ROM 4 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrad e Procedure 78-16489-01 Step 4 T o sav e the license keys, enter sav elic ense . Y ou can use these license k eys if you need to reinstall th e original CPU. Step 5 Remov e the disk from the floppy disk dri ve. Pow[...]
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Page 5
How to Upgrade to the Cisco MeetingP lace Audio Server Release 5.2 DVD-ROM 5 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade Procedure 78-16489-01 Step 3 Disconnect the power cable, a small connector with four connected wires, from the flopp y disk dri ve in the housing, as sho wn in Figure 2 . Figur e 2 Floppy Disk Dr ive Inside the Ho[...]
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How to Upgrade to the Cisco MeetingPlace Audio Server Rele ase 5.2 DVD-ROM 6 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrad e Procedure 78-16489-01 Step 8 Remov e the power cable from the to p disk dri ve on the top left from back of server , as sho wn in Figure 4 . Note There are two cables connected: the pale yellow SC SI cable an d t[...]
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How to Upgrade to the Cisco MeetingP lace Audio Server Release 5.2 DVD-ROM 7 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade Procedure 78-16489-01 Step 10 Loosen the tw o screws holding the tape dri ve in the dri ve bay , as shown in Figur e 5 . Figur e 5 Captive Scr ews on the Dr ive Ba y Step 11 Slo w ly slide out the t ape dri ve. Y [...]
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How to Upgrade to the Cisco MeetingPlace Audio Server Rele ase 5.2 DVD-ROM 8 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrad e Procedure 78-16489-01 Step 5 If you ha ve to pull out the po wer cable to connect it to the D VD-R OM dri ve, make sure that you put the power cable back into the dri ve bay . Slide the power cable back in as far[...]
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How to Upgrade to the Cisco MeetingP lace Audio Server Release 5.2 DVD-ROM 9 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade Procedure 78-16489-01 Upgrading the Cisco MeetingPlace 8112 BIOS Caution During this process, ensure that the po wer to the Cisco MeetingPlace 8112 is not tu rned off at any time. T o upgrade the Cisco MeetingPlac[...]
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How to Upgrade to the Cisco MeetingPlace Audio Server Rele ase 5.2 DVD-ROM 10 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrad e Procedure 78-16489-01 Step 9 By using the right ar row ke y , choose Advanced , as sh own i n Figure 9 . Figur e 9 Adv anced Screen Step 10 By using the do wn arrow k ey , choose Embedded Flash , as shown in Fig[...]
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How to Upgrade to the Cisco MeetingP lace Audio Server Release 5.2 DVD-ROM 11 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade Procedure 78-16489-01 Step 16 During the server reb oot, watch for the BIOS re vision SMM5370LA TUDE BIOS 1.0EA02 on the monitor (LILLIPUT), as sho wn in Figure 11 . This revision appears for approx imately 8 sec[...]
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How to Upgrade to the Cisco MeetingPlace Audio Server Rele ase 5.2 DVD-ROM 12 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrad e Procedure 78-16489-01 If the serv er does not boot up (you cannot get into the Setup mode on the monitor), contact Cisco T A C as described in the “Obtainin g T echnical Assistance” section on p age 18 befor[...]
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How to Upgrade to the Cisco MeetingP lace Audio Server Release 5.2 DVD-ROM 13 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade Procedure 78-16489-01 Step 9 Inform Cisco T AC that you are ready for the license k ey replacement. Step 10 Perform full functionality testing. Step 11 Return the old CPU card to manuf acturing. Installing the DV[...]
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How to Upgrade to the Cisco MeetingPlace Audio Server Rele ase 5.2 DVD-ROM 14 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrad e Procedure 78-16489-01 4) Local File q) (Quit Update) Enter choice: 1 Please insert the update CD in the drive, then wait for the drive to be quiet before continuing. Press <ENTER> to continue or <CONTRO[...]
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Additional References 15 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade Procedure 78-16489-01 Recording Conferences with a Cisco MeetingPlace System • Schedule a meeting with recordin g turned on. V erify that the meetin g was recorded and that the recording was retriev able after the meeting. • Schedule a meeting with recording tu[...]
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Obtaining Documentation 16 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrad e Procedure 78-16489-01 Obtaining Documentation Cisco documentation and additi onal literature are av ailable on Cisco.com. Cisco also provides se veral ways to obtain technical assistance and other techni cal resources. These sections e xplain how to obtain techn[...]
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Documentation Feedback 17 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade Procedure 78-16489-01 Documentation Feedback Y ou can send comments about technical documentation to bug-doc@cisco.com. Y ou can submit comments b y using the response card (if present) behind t he front cov er of your document or by writ ing to the follo wing add[...]
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Obtaining Technica l Assistance 18 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrad e Procedure 78-16489-01 In an emer gency , you can also reach PSIR T by telephone: • 1 877 228-7302 • 1 408 525-6532 Obtaining Technical Assistance For all customers, par tners, resellers, and distributo rs who hold v alid Cisco service contracts, Cisc[...]
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Obtaining Additional Public ations and Information 19 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade Procedure 78-16489-01 T o open a service request b y telephone, use one of the follo wing numbers: Asia-Pacif ic: +61 2 8446 7411 (Australia: 1 8 00 805 227) EMEA: +32 2 704 55 55 USA: 1 800 553-2 447 For a complete list of Cisco T A C [...]
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Obtaining Additional Publ ications and Information 20 Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrad e Procedure 78-16489-01 • iQ Magazine is the quarterly pub lication from Ci sco Systems designed to help gro wing companies learn ho w they can use technology to increase re venue, streamline their b usiness, and expand services. The p[...]