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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco Engine 611, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cisco Engine 611 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cisco Engine 611. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cisco Engine 611 should contain:
- informations concerning technical data of Cisco Engine 611
- name of the manufacturer and a year of construction of the Cisco Engine 611 item
- rules of operation, control and maintenance of the Cisco Engine 611 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco Engine 611 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco Engine 611, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco Engine 611.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cisco Engine 611 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Corporate Headquarters: © 20 05 Cisco Syst ems, Inc. All rights reserved. Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA Installing Hard Disk Drives in the Cisco Wide Area Application Engine 611 Product Numbers: DISK-611SC-144GB=, DISK-611SC-3 00GB= This publicat ion pro vides basic instruction s for installing SCSI hard d[...]
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Page 2
2 Installin g Hard Disk D rives in th e Cisco Wide Area Ap plication Engine 611 78-17404-01 Safety Overview Protecting Against Electrostatic Discharge Static electricit y can harm delicate componen ts insi de the de vice. T o pre vent static damage, dischar ge static electricity from your body before you touch an y of your system’ s electronic co[...]
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Page 3
3 Installing Hard Disk Drives in th e Cisco Wide Area Application Engine 611 78-17404-01 Introduction Introduction The W AE-611 supports two 1-inch (2 .54-cm) slim 3.5-inch (8.89-cm) lo w voltage dif ferential (L VD) hard disk dri ves. The W AE-611 requires SCSI h ard disk dri ves. War ni ng Only trained and qualified personn el should be allowed t[...]
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4 Installin g Hard Disk D rives in th e Cisco Wide Area Ap plication Engine 611 78-17404-01 Removing the Bezel and Cover Removing the Bezel and Cover War ni ng Before working on a sy stem that has an on/off switch, tu rn OFF the power and unplug the power cord. Statement 1 War ni ng Do not work on the sy stem or connect or disconnect cables during [...]
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5 Installing Hard Disk Drives in th e Cisco Wide Area Application Engine 611 78-17404-01 Removing the Beze l and Cover Figur e 2 Removing the Co ver Step 5 Slide the cov er back. Lift it up and of f the device. Caution For proper cool ing and airflo w , replace the cov er before turning on the de vice. Operating the de vice for extended periods (o [...]
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6 Installin g Hard Disk D rives in th e Cisco Wide Area Ap plication Engine 611 78-17404-01 Assigning SCSI IDs Figur e 3 Location of Dr ive Ba ys Behind the Bezel Assigning SCSI IDs When you install or replace one or more of the SCSI disk dri ves in a W AE-611, you must assign a SCSI ID to each disk dri ve. The SCSI IDs are assigned b y placing or [...]
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7 Installing Hard Disk Drives in th e Cisco Wide Area Application Engine 611 78-17404-01 Removing and Repl acing a SCS I Hard Disk Dri ve • Seagate disks hav e two sets of jumpers. Follo w th ese jumper settings instru ctions for Seagate disks: – Assign SCSI ID 0 to the disk dri ve in the fir st dri ve b ay by remo ving any jumpers from t he ju[...]
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8 Installin g Hard Disk D rives in th e Cisco Wide Area Ap plication Engine 611 78-17404-01 Removing and Replac ing a SCSI Hard Disk Drive Note All hard disk dri ves that you use in the W AE should ha ve the same throughput speed rating. Mixing hard disk dri ves with different sp eed ratings will cause all hard di sk dri ves to operate at the lo we[...]
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9 Installing Hard Disk Drives in th e Cisco Wide Area Application Engine 611 78-17404-01 Removing and Repl acing a SCS I Hard Disk Dri ve Figure 5 Disk Dr ive Or ienta t ion During Installation Step 11 Connect the power and SCSI cables to the dri ve. If you disconnected the IDE cable to the CD-R OM, reconnect it. Step 12 Make sure that your cables [...]
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10 Installin g Hard Disk D rives in th e Cisco Wide Area Ap plication Engine 611 78-17404-01 Replacing the Cover a nd Beze l and Completing the Installation Replacing the Cover and Bezel and Completing the Installation War ni ng This unit is intend ed for installation in restricted acc ess areas. A restricted access area is wh ere access can only b[...]
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11 Installing Hard Disk Drives in th e Cisco Wide Area Application Engine 611 78-17404-01 Obtaining Documentation Step 4 Connect all external cables and the po wer cord to the device, and then pl ug the po wer cord into a properly grounded electrical out let. Obtaining Documentation Cisco documentation and additi onal literature are a v ailable on [...]
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12 Installin g Hard Disk D rives in th e Cisco Wide Area Ap plication Engine 611 78-17404-01 Obtaining Technica l Assistance In an emer gency , you can also reach PSIR T by telephone: • 1 877 228-7302 • 1 408 525-6532 Ti p W e encourage you to use Pretty Good Pri vac y (PGP) or a compati ble product to encrypt an y sensiti ve information th at [...]
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13 Installing Hard Disk Drives in th e Cisco Wide Area Application Engine 611 78-17404-01 Obtaining Technical Assista nce Submitting a Service Request Using the online T A C Se rvice Request T ool is the fast e st way to open S3 and S4 service requests. (S3 and S4 service requests ar e those in whi ch your netw ork is minimall y impaired or for whi[...]
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14 Installin g Hard Disk D rives in th e Cisco Wide Area Ap plication Engine 611 78-17404-01 Obtaining Technica l Assistance Definitions of Service Request Severity T o ensure that a ll service req uests are r eported in a standard format, Cisco has established se verity definitions. Se verity 1 (S1 )—Y our network is “do wn, ” or there is a [...]
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15 Installing Hard Disk Drives in th e Cisco Wide Area Application Engine 611 78-17404-01 Obtaining Technical Assista nce This document is to be used in con junction with th e documents listed i n the “Related Documentation” section. © 2006 Cisc o Systems, Inc. All rights reserv ed. Printed in the U SA on rec ycled paper con taining 10% post c[...]
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16 Installin g Hard Disk D rives in th e Cisco Wide Area Ap plication Engine 611 78-17404-01 Obtaining Technica l Assistance[...]