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Cisco Cisco Wide Area Virtualization Engine 274 manual

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Table of contents for the manual

  • Page 1

    Americas Headquarters Cisco Syst ems, Inc . 170 W est Tas man Drive San Jo se, CA 95 134-1706 USA http://w ww.cisco. com Tel: 4 08 526 -4000 800 553- NET S (6 387 ) Fax: 4 08 527 -0883 Cisco Wide Area V ir tualization Engin e 27 4 and 47 4 Hardw a re Installation Gui de No ve mber 2008 Text Pa rt Num ber: OL- 17739 -01[...]

  • Page 2

    THE SPECIFICA T IONS AND INFORMA TION REGARDING TH E PR ODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NO TICE. ALL ST A TEMENTS, INFORMA TI ON, AND RECOMMENDA TIONS IN T HIS MANUAL ARE BELI EVED TO BE ACCURA TE BUT ARE PRESEN TED WITHOUT W ARRANTY OF ANY KIND, EXPRES S OR IMPLIED. USERS MUST T AKE FULL RESPO NSIBILIT Y FOR THEIR APPLICA TION [...]

  • Page 3

    Network Registrar , PCNow , PIX, Po werPanels, ProConnect, Scr iptShare, SenderBase, SMAR Tnet , Spectrum Expert, StackW ise, The Fastest W ay to Increase Y our Internet Quotient , Tr ansPath, W ebE x, and the W ebE x logo are regist ered trademark s of Cisco System s, Inc. and/or its af filiates in the United States and certain othe r countries. A[...]

  • Page 4

    [...]

  • Page 5

    v Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 CONTENTS Preface ix CHAPTER 1 Introdu cing the Ci sco Wide Area Vi rtual ization Engi ne 1-1 Suppo rted Pro ducts 1-1 Hard ware F eatur es 1-2 Fron t Panel Con trol s and LEDs 1-2 Loca tion of Ports and Conn ectors 1-3 CHAPTER 2 Prepari ng to Inst all th[...]

  • Page 6

    Contents vi Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Conne cting Powe r and Boo ting the System 3-8 Chec king the LE Ds 3-9 Removing or Repl acing a WAVE Applianc e 3-9 CHAPTER 4 WAVE Inli ne Network Adapter 4-1 Inli ne Networ k Adapte r Descr iption 4-1 Port s and LE D Indicat ors 4-3 Inli [...]

  • Page 7

    vii Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Conte nts APPENDI X B Mainta ining the Wi de Area Virtu aliza tion Engine B- 1 Mainta inin g You r Site Environ ment B- 1 Temp er atu re B-2 Humid ity B- 3 Alti tude B-3 Dust and Part icle s B- 4 Corr osio n B-4 Ele ctrosta tic Di schar ge B- 4 Elec tr[...]

  • Page 8

    Contents viii Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1[...]

  • Page 9

    ix Cisco Wide Ar ea Vir tualiz ation Engine 274 and 474 Hard ware Installat ion Gu ide OL-17739-01 Preface This preface descr ibes th e purpos e of the Ci sco W ide Area V i rtualizati on Engi ne 274 and 47 4 Har dwar e Install ation Guide , who should read it, how it is organized, and its docum en t con v enti ons. This p refac e cont ains the fol[...]

  • Page 10

    Preface x Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Audience T o use this installatio n guide, you should be famil iar with intern etwor king equipm en t and cabli ng, and have a basic kn owledge of e lectron ic circ uitry and wirin g practi ces. T o com plete the instal latio n, inc luding t[...]

  • Page 11

    xi Cisco Wide Ar ea Vir tualiz ation Engine 274 and 474 Hard ware Installat ion Gu ide OL-17739-01 Preface Conv entions Command desc riptions use the following conv entions: Chap te r 5 T rouble shooti ng the System Hardw are Describes t roub leshooting procedur es for the hard ware installa tion. Appe ndix A W ide Area V irtualiza tion Engi ne H a[...]

  • Page 12

    Preface xii Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Scre en e xamples us e the f ollo wing con ven tions : Notes , caution ary stat ement s, and saf ety wa rnings use these co n ventio ns: Note Means r eader tak e not e . Note s co ntai n hel pful su ggest ion s or ref eren ces to mater ial[...]

  • Page 13

    xiii Cisco Wide Ar ea Vir tualiz ation Engine 274 and 474 Hard ware Installat ion Gu ide OL-17739-01 Preface War n in g IMPORT ANT SAFE TY INST RUCTIONS This warning symbol me ans danger . Y ou ar e in a situation that could cause bodily injury . Before you work on any equipment, be aware of the hazards involved with electri cal circuitry and be fa[...]

  • Page 14

    Preface xiv Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1[...]

  • Page 15

    xv Cisco Wide Ar ea Vir tualiz ation Engine 274 and 474 Hard ware Installat ion Gu ide OL-17739-01 Preface[...]

  • Page 16

    Preface xvi Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1[...]

  • Page 17

    xvii Cisco Wide Ar ea Vir tualiz ation Engine 274 and 474 Hard ware Installat ion Gu ide OL-17739-01 Preface[...]

  • Page 18

    Preface xviii Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Related Document ation The W A VE a ppl iance su pports the Cisco Wide Area Appl ication Se rvi ces soft war e (W AAS). The W A VE app lianc e can f unc tion as either a W AA S Centr al Manage r or as an Appl icati on Acce lerat ion Engi[...]

  • Page 19

    xix Cisco Wide Ar ea Vir tualiz ation Engine 274 and 474 Hard ware Installat ion Gu ide OL-17739-01 Preface • Re gulato ry Compli ance and Saf ety In format ion for the Ci sco W id e Ar e a V irt ualization Engin es Obtaining Documentation, Obta ining Support , and Security Guidelines For informat ion on ob taining docume ntatio n, obtaini ng sup[...]

  • Page 20

    Preface xx Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1[...]

  • Page 21

    CH A P T E R 1-1 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 1 Introducing the Cisco Wide Area Virtualization Engine This chapter provides a basi c functi onal overview of the Cisco W ide Are a V irtua lization Engin e (W A V E) 274 an d 474 appli ances an d describ es the hardware , m ajor c ompon [...]

  • Page 22

    Chapt er 1 Introdu cing th e Cisc o Wide Ar ea Virt uali zati on Eng ine Hardw are Fe atures 1-2 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Hardware Features This section ill ustrate s and de scribes the fr ont and ba ck pan el cont rols, por ts, a nd LED i ndica tors on the W A VE-274 and W A[...]

  • Page 23

    1-3 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 1 Introduc ing the Cisco Wide Area Virtua lization Engi ne Hardware Feature s The po wer cont ro l b utt on po wers up a nd po wers do wn the system . Note Y ou can conne ct a keyboar d to a ny USB port and conn ect a monit or t o the vi deo co[...]

  • Page 24

    Chapt er 1 Introdu cing th e Cisc o Wide Ar ea Virt uali zati on Eng ine Hardw are Fe atures 1-4 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 War n in g T o avoid electric shock, do not connect safety extra-low vol tage (SEL V) circuits to telephone-network voltage (TNV) circuits. LAN ports co n[...]

  • Page 25

    1-5 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 1 Introduc ing the Cisco Wide Area Virtua lization Engi ne Hardware Feature s Ethernet Port C onnector Conne ct a Category 3, 4, or 5 unshield ed twis ted-pa ir cable to the Ether net connec tor . 100BASE-TX and 1000BASE-T Fast Ethe rnet sta nd[...]

  • Page 26

    Chapt er 1 Introdu cing th e Cisc o Wide Ar ea Virt uali zati on Eng ine Hardw are Fe atures 1-6 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Console Port Serial Conne ctor The W A VE-2 74 an d W A VE-4 74 ap plian ces have one console po rt (see Figure 1-4 ). Use the conso le port s erial conn [...]

  • Page 27

    CH A P T E R 2-1 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 2 Preparing to Install the Wide Area Virtualization Engine This chapter con tains impo rtant safety infor mati on that you should know before wor king with the W A VE appliance. Use th e guideline s in this chapter to ensure your own perso[...]

  • Page 28

    Chapter 2 Preparing to Install the Wide Area Virtualization Engine Saf ety W ar ning s 2-2 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 War n in g Read the installation instructi ons bef ore connecting the sy stem to the power source. Stateme nt 1004 War n in g Before working on a sy stem that h[...]

  • Page 29

    2-3 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 2 Prepari ng to Inst all the Wide A rea Virtualiza tion En gine S afety Warnings War n in g Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, a nd watches). Metal objects will heat up when[...]

  • Page 30

    Chapter 2 Preparing to Install the Wide Area Virtualization Engine Saf ety G uid elin es 2-4 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Safety Guidelines T o reduce the risk of bod ily injury , electrical shock , fir e, and damage to the equipme nt, observ e the precaut ions in this section. T[...]

  • Page 31

    2-5 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 2 Prepari ng to Inst all the Wide A rea Virtualiza tion En gine Safety Guidelines • If any of the fol low in g cond itions occu r , unplu g the produc t f rom th e elect rical ou tlet an d repl ace the par t or contac t your cu stomer service[...]

  • Page 32

    Chapter 2 Preparing to Install the Wide Area Virtualization Engine Saf ety G uid elin es 2-6 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 • Observ e po wer strip r atings. Mak e sure that the total amper e rating of all product s plugge d int o the p o wer st rip doe s not excee d 80 pe rcent [...]

  • Page 33

    2-7 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 2 Prepari ng to Inst all the Wide A rea Virtualiza tion En gine Safety Guidelines • The ai r baf fle assembly i s alw ays inst alled in th e applia nce e xcept whe n you are inst allin g or remov ing the compon ents tha t are l ocate d under [...]

  • Page 34

    Chapter 2 Preparing to Install the Wide Area Virtualization Engine Saf ety G uid elin es 2-8 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1[...]

  • Page 35

    CH A P T E R 3-1 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 3 Installing the Wide Area Virtualization Engin e This chap ter de scribe s how to inst all a Wide Area V i rtu alizat ion Eng ine (W A V E) appli ance on a tablet op, on a wall, or in an equipm en t rack. This ch apter conta ins the follo[...]

  • Page 36

    Chapt er 3 Install ing th e Wide Ar ea Virt uali zation Engine Instal ling the WAVE A ppliance on a Tabl etop 3-2 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Installin g the WAVE Appliance on a Tabletop When y ou insta ll a W A VE a pplian ce on a workben ch or table top, e nsure tha t the surf[...]

  • Page 37

    3-3 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 3 Instal ling the Wi de Area Virtual ization E ngine Installing the WAV E Appliance on a Wall Figur e 3-1 W A VE-27 4 and W A VE-47 4 Applia nce Mount ing Slee ve T o mount you r W A VE appliance using the mounting slee ve, f ollo w these steps[...]

  • Page 38

    Chapt er 3 Install ing th e Wide Ar ea Virt uali zation Engine Instal ling the WAVE A ppliance on a Wall 3-4 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Figur e 3-2 At tac hing the Mounting Sleev e Step 3 Slide the W A VE ap pliance in to the mounting slee ve as sho wn. See Fi gure 3-3 on page [...]

  • Page 39

    3-5 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 3 Instal ling the Wi de Area Virtual ization E ngine Installing the WAVE Appliance in an Equipment Rac k Installin g the WAVE Appliance in an Equipment Rack Use the optiona l rackmo unt shelf to inst all your W A VE -274 or W A VE-474 in an equ[...]

  • Page 40

    Chapt er 3 Install ing th e Wide Ar ea Virt uali zation Engine Instal ling the WAVE A ppliance in an Equipme nt Rack 3-6 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Cauti on Install th e appli ance only in a rack cabinet with perfor ated door s. Rack R equirements Install y our W A VE appliance[...]

  • Page 41

    3-7 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 3 Instal ling the Wi de Area Virtual ization E ngine Installing the WAVE Appliance in an Equipment Rac k Figur e 3-4 At tac hing t he Rac k Shel f Note T he shelf m ay be m ounted up side do wn and will not loose an y of its weight ca pacity . [...]

  • Page 42

    Chapt er 3 Install ing th e Wide Ar ea Virt uali zation Engine Connectin g Cables 3-8 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Connecting Cables T o connec t cables to your W A VE appli ance, follo w the se steps: Step 1 Powe r do wn the appliance be fore connectin g cables to or disconnecti[...]

  • Page 43

    3-9 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 3 Instal ling the Wi de Area Virtual ization E ngine Check ing the LE Ds Note While the W A V E appl ianc e is powering up, the gre en power-on LE D on the fr ont of the W A VE a ppliance is on. Checking the LEDs When the W A VE a pplia nce is [...]

  • Page 44

    Chapt er 3 Install ing th e Wide Ar ea Virt uali zation Engine Removi ng or Replaci ng a WAVE App liance 3-10 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1[...]

  • Page 45

    CH A P T E R 4-1 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 4 WAVE Inline Network Adapte r This chapte r describes the Cisco W A VE inline network adapter and contains th e follo wing sections: • Inline Ne twork Adapte r Descript ion, pa ge 4-1 • Ports and LE D Indic ators, pa ge 4-3 • Inline[...]

  • Page 46

    Chap ter 4 WAV E Inl ine N etw ork Adap ter Inline Ne twork Ad apter D escript ion 4-2 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Note Throughout this section , we refer to a W A VE applia nce conf igured for inline interc eption mode as a W A V E inline appliance . The W AAS software defines [...]

  • Page 47

    4-3 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 4 WAVE Inline N etwork A dapter Ports an d LED Indi cators Ports and LE D Indica tors Figure 4-1 sho ws the 2- por t inl ine net wo rk adap te r port number s, in terf ace designat ions, and LEDs . Figur e 4-1 2-P ort Inline Netw or k A dapt er[...]

  • Page 48

    Chap ter 4 WAV E Inl ine N etw ork Adap ter Inline Ne twork Ad apter Ca bling Requirem ents 4-4 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Inline Ne twork Adapter Cab ling Requirements The inlin e netw ork adap ter ships w ith two types o f cables: c rosso ver an d strai ght-th rough. When you[...]

  • Page 49

    4-5 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 4 WAVE Inline N etwork A dapter Inline Network Adapter Cabling Requirements Some swi tches suppor t automat ic mediu m-dep enden t interf ace crosso v er (MDI X). Y ou ca n conf igure MDI X b y usi ng the mdix a uto glob al configura tion switc[...]

  • Page 50

    Chap ter 4 WAV E Inl ine N etw ork Adap ter Inline Ne twork Ad apter Ca bling Requirem ents 4-6 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Note Because the i nline ne twork adapte r has an in ternal crossover connec tion that becomes acti ve when the In lineGro up interf ace is pla ced in mech[...]

  • Page 51

    4-7 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 4 WAVE Inline N etwork A dapter Install ation S cenari os and Cabli ng Exam ples for Fast Eth ernet Con nection s For example, if you are co nnecti ng a route r and a sw itch (two di f fer ent devices) thro ugh t he W A VE inline appli ance, us[...]

  • Page 52

    Chap ter 4 WAV E Inl ine N etw ork Adap ter Instal lation Sce narios and Cabling Example s for Fast Ethernet Co nnection s 4-8 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Figur e 4-2 Cabling fo r Ser ial Cluste r Inline W A VEs with a Single W AN Conne ction 1 Conn ecti on: W A VE 1 to LAN swit[...]

  • Page 53

    4-9 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 4 WAVE Inline N etwork A dapter Install ation S cenari os and Cabli ng Exam ples for Fast Eth ernet Con nection s Figur e 4-3 Cabling Betwee n T wo Inl ine W A VEs 1 Conn ecti on: W A VE 1 to LAN switc h Fast Ether net: W A VE 1 LAN0 (Inl ine P[...]

  • Page 54

    Chap ter 4 WAV E Inl ine N etw ork Adap ter Instal lation Sce narios and Cabling Example s for Fast Ethernet Co nnection s 4-10 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1[...]

  • Page 55

    CH A P T E R 5-1 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 5 Troubleshooting th e System Hardware This chapte r prov ides basic troubleshoo ting informatio n to help you identify some co mmon pro blems th at migh t occur with yo ur W ide Area V irtual izatio n Engine (W A VE). This ch apter co nta[...]

  • Page 56

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Identifyi ng System Pr oblems 5-2 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Note Th e W A AS soft ware does not supp ort t he use of a keyboar d or mouse (Perso nal System/2 [PS/2] or Univ ersal Serial Bus [USB]) for Linux and W AAS soft[...]

  • Page 57

    5-3 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 5 Troubleshooti ng the Syst em Hard ware Chec king Co nnectio ns and S witche s Checking Conn ections and Switches Impro perly set switche s and contr ols a nd loos e or impr oper ly conn ect ed ca bles are th e m ost l ikely s ource of pro ble[...]

  • Page 58

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Troubles hooting t he Ether net Control ler 5-4 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 No . Call y our c ustomer ser vice r epresen tati v e. ( See the “O btai ning Docume ntatio n, Obt aini ng Supp ort, a nd Secur ity G uidel ines?[...]

  • Page 59

    5-5 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 5 Troubleshooti ng the Syst em Hard ware Troub leshoot ing th e Ether net Con troller – The Eth ernet lin k statu s LED is o n when the E thernet cont rolle r recei ves a link pulse from the switc h. If the LED is of f, there might b e a defe[...]

  • Page 60

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Undeterm ine d Problem s 5-6 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Undetermined Probl ems Use the informatio n in this section if the diagnostic te sts did no t identi fy the failu re, the de vices list is i ncorrect, or the system i[...]

  • Page 61

    5-7 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 5 Troubleshooti ng the Syst em Hard ware Problem- Solvin g Tips • Disk dri ve s • Memo ry mod ules Cauti on Any com ponen t tha t is inte rna l to th e device must be se rvice d by tr ained and qualified person nel. Conta ct your Ci sco cus[...]

  • Page 62

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Symptoms and Solu tions 5-8 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 – Has th is co nf igur ation e ver wor ked? – If it has been workin g, what c hanges were made bef ore it f aile d? – Is this the orig inal report ed f ailure? ?[...]

  • Page 63

    5-9 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 5 Troubleshooti ng the Syst em Hard ware Symptoms and Solutions Ta b l e 5-2 CD-RW/D VD Dr iv e Pr oblems Sym pto m Ca use an d Acti on CD-R W/D VD driv e is not reco gnize d. 1. V er ify the follo wing items: a. The ID E channel to whic h the [...]

  • Page 64

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Symptoms and Solu tions 5-10 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Ta b l e 5-5 Int er mitt ent Pr oblem s Sym pto m Ca use an d Acti on A prob lem oc cu rs only occasionall y and is diff icult to detect . 1. V er ify the follo wing [...]

  • Page 65

    5-11 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 5 Troubleshooti ng the Syst em Hard ware Symptoms and Solutions Ta b l e 5-7 Micr oproces sor Pr oblems Sym pto m Ca use an d Acti on The de vice emits a co ntinuo us tone during POST , indica ting that the m icroprocesso r is not working co r[...]

  • Page 66

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Power- On Self Tes t (POS T) 5-12 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Power-On Self Test (POST) This section lis ts the e rror codes, err or messa ges, and th e various indica tor ligh t and be ep sequenc es that you ma y encou nte[...]

  • Page 67

    5-13 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 5 Troubleshooti ng the Syst em Hard ware Power-On Self Test (POST) Note A single problem might ca use se v eral error messa ges. When this situation occurs, you shoul d cor rect the cause of t he first err or message . Afte r you co rrect the [...]

  • Page 68

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Power- On Self Tes t (POS T) 5-14 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 201- Mem ory E rror RAM f ailure. 213-Inco mpatible M emory Mo dule in Memory So cket( s) X, X, ... A me mory m odule in memor y sock et iden tif ied in the erro[...]

  • Page 69

    5-15 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 5 Troubleshooti ng the Syst em Hard ware Power-On Self Test (POST) 917- Front A udio N ot Conn ected Front audio harne ss has be en de tach ed or unsea ted from mothe rboa rd. 918- Front USB No t Connecte d Front US B harness ha s been d etach[...]

  • Page 70

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Power- On Self Tes t (POS T) 5-16 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Interpreting POST Diagnostic Fr ont Pan el LEDs and Beep C odes Thi s secti on co ve rs t he fro nt pane l LED c odes a s well as the be ep co des th at may occu[...]

  • Page 71

    5-17 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 5 Troubleshooti ng the Syst em Hard ware Power-On Self Test (POST) Red P o wer LED fl ashe s t wo tim es, once every se cond, foll o we d by a 2- sec ond paus e. Beep s st op af ter f ifth iteration b ut L EDs continue until problem is solv ed[...]

  • Page 72

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Power- On Self Tes t (POS T) 5-18 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Red Po wer LED flashes four tim es, once every se cond, foll o we d by a 2- sec ond paus e. Beep s st op af ter f ifth iteration b ut L EDs continue until proble[...]

  • Page 73

    5-19 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Chapter 5 Troubleshooti ng the Syst em Hard ware Power-On Self Test (POST) Red Po wer LED flashes sev en times, once e very second , followed by a 2-sec ond pause. Beep s stop after f ifth iterati on b ut LEDs continue until proble m is solved. 7 Sy s[...]

  • Page 74

    Cha pt er 5 Tr oub les hoo ting th e Sy stem Har dw are Power- On Self Tes t (POS T) 5-20 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 Red Po wer LED flashes ten tim es, once every se cond, foll o we d by a 2- sec ond paus e. Beep s st op af ter f ifth iteration b ut L EDs continue until problem[...]

  • Page 75

    A-1 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 APPENDIX A Wide Area Virtualization Engine Hardware Spec ifications This appen dix prov ides hardwar e specif ica tions for the W ide Area V irtualiza tion Engine (W A VE ) 274 and 47 4 applianc es. It con tains th e following sectio ns: • Applia nce[...]

  • Page 76

    Append ix A Wide Area Virtu alization En gine Hardw are Spec ification s Applia nce Specifica tions A-2 Cisco Wid e Area Virtu alization Engi ne 274 and 474 Ha rdware I nstallation Guid e OL-17739-01 Size • Height: 3. 94 in. (1 0.0 cm) • Depth: 15.0 in. (3 8.0 cm) • W idth: 1 3. 4 in. (34. 0 mm) W e ight 18.6 lb (8.4 kg ) typica l Ports • U[...]

  • Page 77

    A-3 Cisco Wide Area Virt ualizatio n Engine 274 and 474 Hardwar e Installa tion Guide OL-17739-01 Append ix A Wide Area Virt ualization En gine Hardw are Spec ification s A ppliance Specifications En viro nmen t • Air temper atur e: – Device on: 50 to 104 ° F ( 10 to 4 0 ° C); altitude : 0 t o 2000 m (650 0 ft) – Device of f: –22 to 140 ?[...]

  • Page 78

    Append ix A Wide Area Virtu alization En gine Hardw are Spec ification s Inli ne A da pter Spec ific ati on s A-4 Cisco Wid e Area Virtu alization Engi ne 274 and 474 Ha rdware I nstallation Guid e OL-17739-01 Inline Adapter Specifications Ta b l e A- 2 describes the in line network adapter technical an d general specif icatio ns. Ta b l e A -2 Inl[...]

  • Page 79

    B-1 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 APPENDIX B Maintaining the Wide Area Virtualization Engine Proper use of pr ev entive maint enanc e pr ocedu res c an keep th e W ide Area V irtua lization En gine (W A VE) in g ood opera ting cond ition and minimi ze t he need for co stly , time-consu[...]

  • Page 80

    Append ix B Maintaini ng the Wide A rea Virt ualization En gine Maintai ning Your Site En viron ment B-2 Cisco Wid e Area Virtu alization Engi ne 274 and 474 Ha rdware I nstallation Guid e OL-17739-01 • T emperat ure, pag e B-2 • Humid ity , page B-3 • Altitude , page B-3 • Dust and Particles, page B-4 • Corros ion, page B-4 • Elec tros[...]

  • Page 81

    B-3 Cisco Wide Area Virt ualizatio n Engine 274 and 474 Hardwar e Installa tion Guide OL-17739-01 Append ix B Maintaini ng the Wide A rea Virt ualization En gine Ma intaining Your Site Environment • Clean the syst em at regular intervals to avoid any b uildu p of d ust and debris, which ca n caus e a system to ov erh eat. • If the syst em has b[...]

  • Page 82

    Append ix B Maintaini ng the Wide A rea Virt ualization En gine Maintai ning Your Site En viron ment B-4 Cisco Wid e Area Virtu alization Engi ne 274 and 474 Ha rdware I nstallation Guid e OL-17739-01 Dust and Particles A clean ope rat ing en viron ment ca n greatl y redu ce the negative ef fects of dust and other p articles, which act as insulator[...]

  • Page 83

    B-5 Cisco Wide Area Virt ualizatio n Engine 274 and 474 Hardwar e Installa tion Guide OL-17739-01 Append ix B Maintaini ng the Wide A rea Virt ualization En gine Ma intaining Your Site Environment • W ea r a ground ing wrist stra p. If a grounding wrist strap is unav a ilable, touch an unpaint ed metal surface on the chassis peri odically to neut[...]

  • Page 84

    Append ix B Maintaini ng the Wide A rea Virt ualization En gine Maintai ning Your Site En viron ment B-6 Cisco Wid e Area Virtu alization Engi ne 274 and 474 Ha rdware I nstallation Guid e OL-17739-01 • Printers • T elep hones with real bells • Fluorescen t lights Shock and Vibr ation Exce ssiv e sho ck can dam age the fu nct ion, external ap[...]

  • Page 85

    B-7 Cisco Wide Area Virt ualizatio n Engine 274 and 474 Hardwar e Installa tion Guide OL-17739-01 Append ix B Maintaini ng the Wide A rea Virt ualization En gine Usi ng P ower Prote ctio n D evic es – T eletype machin es – Adding machi nes – Laser pr inters – Fa csimile m achines – Any othe r mot ori zed eq uipm ent Besides these app lian[...]

  • Page 86

    Append ix B Maintaini ng the Wide A rea Virt ualization En gine Using Po wer Protect ion Devi ces B-8 Cisco Wid e Area Virtu alization Engi ne 274 and 474 Ha rdware I nstallation Guid e OL-17739-01 Line Cond itioners Line condition ers go beyond the ov ervoltage protection of surge protectors. Lin e condit ioner s keep a syst em’ s A C power sour[...]

  • Page 87

    IN- 1 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 INDEX A AC power spec ificati ons A-2 adap te rs inline 4-1 altitude guideli nes B-3 B back panel LEDs (figur e) 1-4 C cable s conn ecting 3- 8 cablin g requirements inline netwo rk adapte r 4- 4 inline netwo rk adapter (e xamples) 4-7 CD/DVD drive p[...]

  • Page 88

    Index IN-2 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 See EMI elect ros tatic dis cha rge See ESD EMI prev enting ef fects of B-5 enviro nmen t maintaini ng B -1 ESD prev entin g damage 2-7, B-4 Ether net activ ity LED 1-5 Ethern et co ntro lle r troubl eshooting 5-4 troubl eshooting (ch art) [...]

  • Page 89

    IN- 3 Cisco Wide Area Virtua lization Eng ine 274 and 474 Hardware Insta llati on Guide OL-17739-01 Index using B-8 M magnet ism prev enting ef fects of B-5 maintenanc e B -1 to B-7 memo ry proble ms 5-10 micr oproces sor proble ms 5-11 N network conne ction p rob lems 5-4 remo ving WAVE fr om 3-9 P ports console (s erial ) 1-6 inline netwo rk adap[...]

  • Page 90

    Index IN-4 Cisco Wi de Area V irtuali zati on Engine 274 and 47 4 Hardware I nstallati on Gui de OL-17739-0 1 prev entin g damage B- 6 site environment mainte nance fact ors B-1 software prob lems troubl eshooting 5-11 status LEDs 1-4 surge pr otect ors using B-7 swi tches troubl eshooting 5-3 symptoms and solutions tables 5- 8 system problems iden[...]