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Cisco XO manual

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Table of contents for the manual

  • Page 1

    XO™ VPN Remote Access Client Setup Guide for Cisco Unity Client 4.0.x v ersion 1.1 Copy 1[...]

  • Page 2

    Installation Instructions a) Obtaining Login Information i) XO Engineers will send an email containing login inf ormation and passwords. (1) Example: Thank y ou for c hoosing X O as your Ma naged Secur ity Servic es Pro vider! Included in this email are t he usern ames and pas swords you will ne ed to us e you r Managed Virtua l Priv ate Ne twor k [...]

  • Page 3

    b) Logging into the Remote Access Administration Site i) Direct your browser to http://admin.xo.com ii) Log in using the information contai ned under the “Remote Access Administrator Account ” c) Downloading the Client and Administrator Guide i) Click the link that says “Click Here to download the VPN Remote Access cl ient.” Save the file t[...]

  • Page 4

    ii) Click the link that says, “Click Here to download the VPN Administ rator Guide.” Save the file to your local machine. d) Hardware and Soft ware Requirements Computer Operating System Requirements Computer with a Pentium ® -class processor or greater • Microsoft ® Windows ® 98 or Windows 98 (second ed ition) • Windows ME • Windows N[...]

  • Page 5

    e) Installing the Client Using the Inst allshield Wizard as an initial install i) Navigate to the client file you downloaded in step (c). Double-click to start the Installshield Wizard ii) Accept the license agreement, choose the de stination file location, and cont inue following the dire ctions in the wizard until the client is installed. iii) On[...]

  • Page 6

    iii) If this message appears, follow the steps to pro cee d with uninstalling the old client and installing the new version: iv) Reboot your computer wh en prompted. v) Continue installing the new version of the client once comp uter has rebooted. Accept the license agreement and choose a location for the install ation. vi) Reboot and then launch t[...]

  • Page 7

    g) Configuring the Cisco VPN Client i) Navigate to the installed client by going to Start Æ Programs Æ Cisc o Systems VPN Client Æ V PN Client ii) Click on “New” iii) Choose a name for the connection, and then refer to the email sent by the XO Managed Security Engineer to fill in the rest of the required information. (1) Hos t: IP Address (2[...]

  • Page 8

    (1) This tab is used for configuring access from a Pr ivate, or non-routable IP (RFC 1918). Not all XO VPN security devices will support this feature. Contact your Managed Se curi ty Engineer for clarification. v) Click “Save” h) Using the Client to connect to y our XO VPN i) Navigate to Start Æ Program Files Æ Cisco VPN Client Æ VPN Client [...]

  • Page 9

    v) Right click on the lock and select “Statistics”. This w ill give you the tunnel information, includi ng the virtual IP of your PC and the number of packets th at have passed through the encrypted tunnel. (1) Selec t “Route Details” to conf irm privately routed subnets. i) Enjoy your XO VPN Remote Access Client! Copyright 2004 XO. All rig[...]

  • Page 10

    Frequently Asked Questions 1. Does this client w ork w ith PPPoE? Yes. However, you c annot install the client when the PPPoE sess ion is live. Disconnect DSL/PPPoE session, install the client, reboot your machine, reconn ect the DSL session, and then run the client. 2. Will this client work behind a NAT’d connection? Certain routers will support[...]

  • Page 11

    6. Does this client support Windows Networking? Yes. Please provide the WINS or Active Directory server IP, DNS information, and domain to your se curity engineer and he/she will co nfigure the policy for you to support Windows Networking. 7. I get a pop up saying the driv er for the Cisco client has not passed Windows Logo testing. Is this safe to[...]

  • Page 12

    Copyright 2004 XO. All rights reserved. XO and the XO design logo are tr a demarks of XO Communications, Inc . 11 4. Confirm that “Transparent Tunneling” is se lected using IPSec over UDP in the properties menu, and reconnect with the client Check to make sure there is no local firewall configure d on your network, including ZoneAlarm, the buil[...]