Citizen Systems CLP 1001, CPL 2001, CLP 6001, CPL 6002, CPL 6401, CPL 7201e, CPL 7202e manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Citizen Systems CLP 1001, CPL 2001, CLP 6001, CPL 6002, CPL 6401, CPL 7201e, CPL 7202e, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Citizen Systems CLP 1001, CPL 2001, CLP 6001, CPL 6002, CPL 6401, CPL 7201e, CPL 7202e one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Citizen Systems CLP 1001, CPL 2001, CLP 6001, CPL 6002, CPL 6401, CPL 7201e, CPL 7202e. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Citizen Systems CLP 1001, CPL 2001, CLP 6001, CPL 6002, CPL 6401, CPL 7201e, CPL 7202e should contain:
- informations concerning technical data of Citizen Systems CLP 1001, CPL 2001, CLP 6001, CPL 6002, CPL 6401, CPL 7201e, CPL 7202e
- name of the manufacturer and a year of construction of the Citizen Systems CLP 1001, CPL 2001, CLP 6001, CPL 6002, CPL 6401, CPL 7201e, CPL 7202e item
- rules of operation, control and maintenance of the Citizen Systems CLP 1001, CPL 2001, CLP 6001, CPL 6002, CPL 6401, CPL 7201e, CPL 7202e item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Citizen Systems CLP 1001, CPL 2001, CLP 6001, CPL 6002, CPL 6401, CPL 7201e, CPL 7202e alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Citizen Systems CLP 1001, CPL 2001, CLP 6001, CPL 6002, CPL 6401, CPL 7201e, CPL 7202e, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Citizen Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Citizen Systems CLP 1001, CPL 2001, CLP 6001, CPL 6002, CPL 6401, CPL 7201e, CPL 7202e.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Citizen Systems CLP 1001, CPL 2001, CLP 6001, CPL 6002, CPL 6401, CPL 7201e, CPL 7202e item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    E N G L I S H User ’ s M anual CL P 10 0 1, 20 01 CLP 600 1, 6002, 6401 CLP 7201e, 7202 e[...]

  • Page 2

    E N G L I S H CE m ark ing sh o w s c o nform it y t o the foll o w ing crit eria and provisi ons: Low V oltage Dir e cti ve (73/23/EEC)/ E N60950 EMC D irective (89/336/EEC)/EN5 5 0 2 2 & EN50082-1 " DE SIG NED AN D M AN UFACT UR ED TO BE EQUI V ALE NT TO EU RO PEA N ST A N D ARD F O R I T E, EN60950 ."[...]

  • Page 3

    - i - E N G L I S H The foll owing symbol s ar e us ed in thi s manu al. Fo r the sa fe ope ration of you r prin t e r , please read t he fol lo w in g impor tant op erat io n and saf et y inst r ucti ons c ar ef ully : 1. Read al l of the s e i nstru ctions a nd s ave th em for late r referen ce. 2. Follow all wa rnings and i nstruction s mar ked [...]

  • Page 4

    E N G L I S H 13. Ex c ept a s ex plaine d els ewh ere in t hi s manu al, do n't a t t empt to servi c e or di sassemble thi s produ c t you rself. O pening and rem ov ing th ose cove rs t hat are marked " Do Not Remov e" may ex pose you to dangerou s vol tage p oint s o r oth er risk s. Refer a ll s ervicing on t hos e c ompa rt me [...]

  • Page 5

    - iii - E N G L I S H T abl e of Conte nt s Chapter 1 – Printer S etup ...... ..... ........ .............. ............. ............. ............. ......... ..... ........ ......... ......... ...... 1 1. 1 Co nf irma ti on o f Carton Co nt e nts ......... ........... ........... ........... ..... ........... .......... .... 1 1. 2 Pa r t Names[...]

  • Page 6

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  • Page 7

    E N G L I S H Chapter 1 – Prin ter Set up 1.1 C onf i rmation o f C a r ton Content s CAUT ION Be careful w hen m ov i ng o r carry i ng t he p ri nter and when t ak in g t h e pr in t er out of t he c ar t on . Th e pr i nt er m ay c aus e i nju r y or pr op ert y da m ag e i f dr o ppe d. B e su r e t o gr i p th e printer housing tightly when [...]

  • Page 8

    E N G L I S H 1.2 P art N a me s and Functions IN SIDE VI EW: CLP 7201e CLP 7202e IN SIDE VI EW: CLP 6001 CLP 6002 CLP 6401 1 5 6 7 3 13 8 4 2 9 14 14[...]

  • Page 9

    E N G L I S H INS ID E VIEW : CLP 100 1 CLP 200 1 n (1) Co ver: Op ens to al lo w load ing o f the m edia and r ibbo n. (2) Control panel: T o set th e printer c onf igura tio n set tings. (3) Ribbo n holder : T o at t ach t he s ourc e or unus ed ribb on (n ot on C LP 1 001) (4) Ribbo n w i nder : T o w ind the ri bbon a f te r prin tin g (not on [...]

  • Page 10

    E N G L I S H FRO N T VIE W n C ont r ol pan el Th e pri nt er h as tw o L E D in di c ator l i gh ts an d an L C D s cr e en t ha t disp l ays p r inter me ss age s. 1. LEDs : One LED is the power indic a t or and t he oth er is t h e er r or in di c at or. 2. LCD: Displays the curr e nt printer sta tus, co nf i gu rat i on s et t i ngs , or an er[...]

  • Page 11

    E N G L I S H 1.3 C onne ction to P ower C A U T I O N Al wa ys us e a n A C out l et th at acc e pt s a t hr ee- pr on ge d pl ug. O t h erw i s e, st at i c el ec t r ic it y ma y be ge n er at ed an d th er e wi l l be d an ger of el ect r i c s h ock . Conne ct to an AC outl e t a s f o ll ow s: 1 Ch ec k t h at th e p ow er sw i tc h on t h e [...]

  • Page 12

    E N G L I S H C h a pter 2 – The Contr ol P anel 2.1 C ontrol P a nel The contro l panel on the f ro nt of the printer con s ists o f three c o ntrol keys ( Pau s e, F eed an d S t op) , t w o L ED i n di cat or li gh ts ( Pow er, Er r or ) an d a LC D m ess a ge sc r een . On th e l ef t si d e of t he c on t r ol pan el t h er e ar e th r ee ad[...]

  • Page 13

    E N G L I S H therm a l o r th e r ma l tra nsf er p rintin g , tea r mode , e tc . T o enter the printer setup mode, pre ss and hold do wn the P a use key then pr es s t h e F ee d k ey an d r el ea s e bot h k eys . The f u nc ti o ns of t he con tr ol k ey s ar e described below . Changes to the printer co nf igu r a t ion are stored in “ nonv[...]

  • Page 14

    E N G L I S H 2.4 Self -T est Mode And H ex Dump Th e pr i nt er ent er s t h e s el f -t es t mode when the Feed key is pr es s ed an d h el d d o wn wh il e t ur ni ng t he pr i n t er o n. If the Feed key is held down fo r m o r e th an fo u r s e co nd s, t h e pri nt er as su mes continuous media is install e d. Th e pr i nt er per f or ms a t[...]

  • Page 15

    E N G L I S H PE 3.05v S/I Init S Maint BL 3.05v 2. 6 A dj usti ng the sen so r s for di ffer en t me di a The voltage se ttin g mode, p art of t he syst e m s e tti ng mode , is used to co r rectly adj us t t he s ee- t hr ou gh or bl ac k li n e s ens or s f or th e p ar ti cu l ar t ype of m edi a b ei ng used i n the p rint er . The ideal volta[...]

  • Page 16

    E N G L I S H C h a pter 3 – Pa per & Rib bon 3.1 Media Installation C A U T I O N T ake c a r e n o t t o tr a p l o s e clothin g in t he m e c han ism of t he printer when it is closed ! The p ri n t e r is de s igned f o r easy loading of pap er and r ibbo n. However , he r e is a de t ail e d g ui de f or f ir st -t i me us er s : 1 Push[...]

  • Page 17

    E N G L I S H 3.2 Ri bbon Inst allation (CLP 2001, 60 0 1 , 6002 , 6401) C A U T I O N B e c ar ef u l of th e edg es of t he pl at es s o in ju r y or pr op ert y da ma ge i s po ss i bl e. Afte r o pening th e c ove r, insta l l the ribbon as follows: 1 Push down the open leve r ① to move th e print hea d out o f the w ay . 2 Ins e r t the ribb[...]

  • Page 18

    E N G L I S H 3.3 Ribbon Inst allation ( CLP 7201e, 7202e) C A U T I O N B e c ar ef u l of th e ed ge s of t he plat e s s o inj ur y or property damage is possibl e . Afte r o pening t he c over , install t he r ibbon as follo w s: 1 Pu sh do w n t he h ea d o pen l ev er t o m ov e t he pr i nt head ou t o f th e wa y . 2 Insert the ri b bon sha[...]

  • Page 19

    E N G L I S H 3.4 Med i a T hi c kness Adjustmen ts C A U T I O N Ensu r e the print head adju s tment s are m ade correct ly acc or din g t o t he t y pe of m edi a (t hi ck n ess & wi dt h) . I nc or rec t ad j us tm ents c a n c au s e f ai lu r e of t h e pr in t head. The o ff se t adju stment screw allo ws you to adjust the printer depend[...]

  • Page 20

    E N G L I S H 3.5 Media W idth Adju stments C A U T I O N En su r e t h e pr i nt h ead a dju st m ent s ar e m ad e c or r e ct l y acc or di n g t o t h e t ype of m e di a ( th ic kn es s & wi dt h ). In c or r ect a dj us tm en ts c an c a us e f ail u r e of th e pr i nt head. Adjustm e n t s may be needed if pa per with different wi d t h[...]

  • Page 21

    E N G L I S H 3.6 R ibbon T ension A djustments (CLP 2001, 6001, 6002, 6401) When the ribbon slips o r wrinkles du r ing printing, adjust the r ibbon tension. The p r inter has alr ea dy b e e n f a ct o r y s e t with the r ibbon wid t h of 1 14 mm. W hen usi n g r i bbo n w i th a dif f er ent w i d t h , adj u st it ac c or di ng t o th e f ol l[...]

  • Page 22

    E N G L I S H 3.7 R ibbon Te nsion Adjustment s ( CL P 7 2 0 1 e, 7202e) The CLP 7201e and 7202e feature an au t omatic ribbon tensioning system to keep even t e nsi on during a print r u n. I f you r ec ei ve a “ Ri bbo n Out” error message during normal ope r ation, you may n ee d t o adj us t t h e tensioning system. Wit h some specialist r [...]

  • Page 23

    E N G L I S H 3. 8 A dj ust abl e Me di a Se ns or The a djustab l e m e di a sensor is standa r d on the CLP 6001, 6401 and 7201e models . It can be f itted as an option to all othe r m od els. If th e pri nt er h a s bo th a f i xe d s ens or an d an a dj us ta bl e s e ns or in st al l ed, r eme m ber t o s el ec t t h e “ Aj S ens O N” s et[...]

  • Page 24

    E N G L I S H C h a pter 4 – T roubl esh ootin g 4.1 Error Messa ges W h en t her e is a pr o bl em w i th th e pr in t er , a b uzz er s oun ds , an d t h e er r or l am p on the contr o l p anel lights and an error message is d is p l ay e d on the LCD scr een . S om e of t h e m ost c om mo n er ror s a nd c or r ec ti ve a c ti ons ar e s how[...]

  • Page 25

    E N G L I S H 4.2 Pr int T r oubleshooting Sw i tch on the p r in t e r whil st holding down the FE ED key unti l “PrntT e s t” is displayed. A sa mpl e o ut p ut i s pr i nt e d on pa ge 2. Pr ob l em Cau s e an d r eme d y Missing lin es ( v ertic al lines) Print head is d am a ged. Contact the Citizen service personal to ob tain a replacemen[...]

  • Page 26

    E N G L I S H 4.3 Inte rface T roubles hooting Any int e r facing problem s ca n g e n era l ly b e fixed by sim ply doubl e checking that the int erface c o nn e c tors are in t he corr ect s o ck et s a nd se c urely fast ened. Howev e r, for seri al int e r fa c es, w e re c o m mend the us e of Citiz e n’ s s t andard RS232 C seri al cable fo[...]