Citizen Systems CT-S4000 manual

LINE THERMAL PRINTER MODEL CT -S4000/CT -S4000DC User’ s Manual[...]

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IMPORT ANT : This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are de[...]

— 1 — GENERAL PRECAUTIONS ● Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. ● The information contained herein is subject to change without prior notice. ● Reproduction or transfer of part or all of this document in any means i[...]

— 2 — SAFETY PRECAUTIONS ... WHICH SHOULD BE STRICTL Y OBSERVED Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Improper handling may result in accidents (fire, electric shock or injury). In order to prevent injury to operators, third parties, or damage to property , special warning symbols are used in the[...]

— 3 — ■ Do not use or store this product in a place where it will be exposed to: * Flames or moist air . * Direct sunlight. * Hot airflow or radiation from a heating device. * Salty air or corrosive gases. * Ill-ventilated atmosphere. * Chemical reactions in a laboratory . * Airborne oil, steel particles, or dust. * Static electricity or stro[...]

— 4 — Do not use the printer under the following conditions. ■ A state subject to vibration or unstable state. ■ A state with this product slanted. • Otherwise dropping may cause injury . • Poor print quality may occur . ■ A state where the printer ventilation holes are obstructed by a nearby wall or other equipment. ■ A state where[...]

— 5 — PRECAUTIONS IN HANDLING THE PRINTER Please observe the following precautions for power source and power cord: ■ Do not plug or unplug the power cord with a wet hand. ■ Use the printer only at the specified supply voltage and frequency . ■ Check to make sure that the supply outlet from which the printer is powered has a sufficient ca[...]

— 6 — Caution label is attached on the position shown in the following figure. Carefully r ead the precautions in handling before using the printer . THIS LABEL INDICA TES THE RISK OF ANY INJURY DUE TO “HIGH TEMPERA TURE” OF THE PRINT HEAD. To prevent possible malfunction or failure observe the following. ■ A void operating the printer wi[...]

— 7 — Observe the following precautions for daily maintenance. ■ When cleaning the printer , always turn it off and unplug it from the supply outlet. ■ Use a soft, dry cloth for cleaning the surface of the printer case. ■ For severe stains, use a soft cloth slightly dampened with water . ■ Never use organic cleaning solvent such as alco[...]

— 8 — THE T ABLE OF CONTENTS 1. GENERAL OUTLINE ................................................................... 9 1.1 Features .......................................................................................... 9 1.2 Unpacking ..................................................................................... 10 1.3 Model Classific[...]

— 9 — 1. GENERAL OUTLINE The CT -S4000/4000DC are thermal line printers designed for use with a broad array of terminal equipment including data, POS, and kitchen terminals. With extensive features, they can be used in a wide range of applications. 1.1 Features ● Drop-in paper loading mechanism facilitating easy paper handling and head cleani[...]

— 10 — 1.2 Unpacking When unpacking the printer , confirm that the following are provided: ● Printer: 1 ● AC power cord : 1 ● User’ s manual (This manual): 1 ● Sample paper roll: 1 roll ● Partition: 1 ● Screw: 1 CT -S4000 Sample paper roll User’ s manual (This manual) AC power cord 1.3 Model Classification The printer models are[...]

— 11 — 1.4 Basic Specifications Item Specifications Model CT -S4000 P A, CT -S4000 RS, CT -S4000DC P A, CT -S4000DC RS Print method Line thermal dot print method Print width *1 112 mm/832 dots, 82.5 mm/660 dots, 80 mm/576 dots Dot density 8 dots/mm (203 dpi) in holizontal & vertical Print speed 150 mm/s (Fastest, print density 100 %), 1200 [...]

— 12 — 2. EXPLANA TION OF PRINTER P ARTS 2.1 Printer Appearance Printer cover Power switch Operation panel Cover open button Rear connector (Front view) (Rear view) ● Printer cover Paper is loaded under this cover . ● Cover open button To refill or replace paper , open the printer cover by pulling the cover open button forward. ● Power sw[...]

— 13 — ● POWER LED Illuminated when the printer power is on and off when the printer power is off. May blink or light in a special mode or in case of failure. ● ERROR LED Illuminated or blinks when paper is empty or in case of failure. The interval length of blinking represents the type of error . ● FEED button Pressing this button once c[...]

— 14 — 2.2 Printer Cover Inside 2.3 Other Built-in Functions ● Buzzer This printer has a built-in buzzer . It is operated in case of an error , operation, or by a command. ● User memory Allows downloading of user -defined characters and logo data in the nonvolatile memory . This data remains stored even after the printer power is off. For t[...]

— 15 — 3. PREP ARA TION 3.1 Connecting the AC Power Cord 1. T urn off the printer power switch. 2. For AC power type (with built-in power supply), connect the AC power cord to the AC inlet at the back of the printer and plug the AC power cord into the wall outlet. CAUTION! ■ When disconnecting a cable, DO NOT pull out by the cable. Always hol[...]

— 16 — Printer Pin Signal 2 TXD 3R X D 4R T S 6 DSR 7S G 20 DTR PC Signal Pin FG 1 TXD 2 RXD 3 CTS 5 DSR 6 SG 7 DTR 20 3.2 Connecting Interface Cables Confirm that the power switch is OFF and connect the interface cable. Orient the interface cable terminal correctly and insert it into the interface connector . CAUTION! ■ When disconnecting th[...]

— 17 — CAUTION! DO NOT connect any other device than the specified cash drawer to the cash drawer kick-out connector . (Also DO NOT connect a telephone line.) 3.3 Connecting the Cash Drawer Cash drawer kick-out connector Cash drawer cable connector 1. Confirm that the power switch is OFF . 2. Confirm the top and bottom of the cash drawer cable [...]

— 18 — 80mm 82.5mm Scales→ Partition→ 3.4 Installing the Printer The printer can be installed horizontally , vertically , and on the wall. Ve r tical position CAUTION! ● When used in vertical position, the printer ejects paper not to fall naturally even with full cutting. Be careful in using the printer built in equipment, etc. ● Ensure[...]

— 19 — 3.6 Setting DIP Switch The DIP switch is present on the serial interface board. Remove the board fixing screws, take out the interface board, and then set the DIP switch. The function of each switch is as shown below . Baud Rate (bps) Switch No. Function ON OFF DIP switch Interface board mounting screws CAUTION! ● When setting the DIP [...]

— 20 — Sensor Position **1 φ 21.0 φ 18.0 *2 φ 24.5 φ 21.5 3 φ 28.0 φ 25.5 4 φ 31.5 φ 28.0 5 φ 35.0 φ 32.0 **5 φ 21.0 φ 18.0 *4 φ 24.5 φ 21.5 3 φ 28.0 φ 25.5 2 φ 31.5 φ 28.0 1 φ 35.0 φ 32.0 * Factory setting for USA version ** Factory setting for other country version 2 1 3 4 5 3.7 Adjusting the Paper Near -end Sensor 1. Ligh[...]

— 21 — 4. MAINTENANCE AND TROUBLESHOOTING 4.1 Setting/Replacing the paper roll 4.2 Removing Jammed Paper 1. T urn the printer power off. 2. Open the printer cover . If the cutter blade remains protruded with paper jammed, do not force the printer cover to open. Referring to the section 4.7, restore the blade to the normal position and then open[...]

— 22 — 4.3 Cleaning the Print Head 1. T urn the printer power off. 2. Open the printer cover . 3. W ait several minutes. Wipe off any debris on the heating element of the head using a cotton swab soaked in ethyl alcohol. CAUTION! The print head is hot immediately after printing. DO NOT touch it with your hand. DO NOT touch the heating element o[...]

— 23 — 4.5 Hexadecimal Dump Printing This function is to print all received data in hexadecimal numbers. If problems such as missing data, data duplication, etc. should occur , this function allows checking whether or not the printer is receiving data correctly . Load the paper into the printer and keep the printer cover open. With the FEED but[...]

— 24 — ● Black Mark detection error (in Black Mark mode) When Black Mark cannot be detected even if a certain amount of paper feed is carried out for Black mark detection, a Black Mark detection error occurs. If black detection continues more than the specified period, a No Paper condition is assumed and the same error as No Paper is indicate[...]

— 25 — d D 65~150 44 44 5.2 Printing Paper Use the print paper shown in the following table or the paper with equivalent quality . Paper T ype Product Name Recommended thermal TF50KS-E2D from Nippon Paper paper roll PD150R, PD160R from Ohji Paper P A220AG, HP220A, HP220AB-1, F230AA, P220AB, P220AE-1 from Mitsubishi Paper (Unit: mm) CAUTION! DO [...]

— 26 — Notes: *1: The factory setting of "Paper Select" will be different, depending on the model classfication. *2: In the case of selecting the thermal roll with the SW4-4, the SW4-5 will not be available. The SW4-5 will be set to "Black Mark" status for the Black Mark version printer . *3: The SW4-1,4-2, 4-4, and 4-5 are [...]

— 27 — Switch No. Setting Default Set V alues Memory SW7-1 Baud Rate 19200 bps/ 1200 bps, 2400 bps, 4800 bps, 9600 bps, 9600 bps** 19200 bps, 38400 bps, 57600 bps, 115200 bps SW7-2 Data Length 8Bits 7Bits, 8Bits SW7-3 Stop Bit 1Bit 1Bit, 2Bits SW7-4 Parity NONE NONE, EVEN, ODD SW7-5 Flow Control DTR/DSR DTR/DSR, XON/XOFF SW7-6 DMA Control V ali[...]

— 28 — 2. Selecting memory switch (MEMORY SWITCH SELECT MODE) When the FEED button is pressed short (*1), printing occurs in the order of “Memory SW1” → “Memory SW2” → “Memory SW3” → ......“Memory SW10” → “Save T o Memory” → “Memory SW1” → ...... repeatedly . When the memory switch you want to change is reach[...]

T A74902-00F X.XXE-0609 Printed in Japan[...]