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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Citizen Systems PD-04C, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Citizen Systems PD-04C one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Citizen Systems PD-04C. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Citizen Systems PD-04C should contain:
- informations concerning technical data of Citizen Systems PD-04C
- name of the manufacturer and a year of construction of the Citizen Systems PD-04C item
- rules of operation, control and maintenance of the Citizen Systems PD-04C item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Citizen Systems PD-04C alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Citizen Systems PD-04C, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Citizen Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Citizen Systems PD-04C.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Citizen Systems PD-04C item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Citizen Handy Printer PD-04/PD-04C User's Manual ®[...]
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Page 2
IMPORTANT SAFETY INSTRUCTIONS 1. Read all of these instructions and save them for later reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water. 5. Do not place th[...]
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Page 3
FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radi[...]
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Page 4
FCC Declaration of Conformity W e, the Responsible Party : Citizen America Corporation 2102 Alton Parkway – Unit A Irvine, CA 92606 U.S.A. T elephone (949) 838-0327 declares that the product: T rade Name: CITIZEN Product Name: Printer Model Number: AR10-M01 confirms to the follo wing specifications: Regulation: FCC Part 15B, Class B T est Method:[...]
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Page 5
– 1 – Using This Product Safely Danger Warning Caution This symbol is used when there is something the user MUST NOT DO. This symbol is used when there is something that the user MUST DO. ★ About the usage of the PD-04/PD-04C Unit ● If the machine gets abnormally hot, starts to smoke, or emanates a strange smell, turn off the power, remove [...]
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Page 6
– 2 – Contents n Using This Product Safely ..................................................................................... 1 n Notices .................................................................................................................. 3 n During Operation .....................................................................[...]
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Page 7
– 3 – Notices Caution 1 Please use this unit in a flat, horizontal, stable position. 2 Because of possible damage, please do not use or store unit in the following places: [ Inside a car, where there is heat exposure, in a place that receives direct sun light or close to room heaters [ In a place with high temperature or humidity, in a place wi[...]
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Page 8
– 4 – During Operation 1 Usage of printing paper other than that suggested herein will produce poorer quality printouts and reduce the life of the print head (the part that prints the letter). 2 To prevent damage to the print head, do not allow the printer to print without any paper in the unit (empty print). Do not put down the paper depress l[...]
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Page 9
– 5 – Devices Necessary to Operate this Printer Thank you for purchasing this CITIZEN printer. After purchasing the unit make sure that the printer and the user manual are both in the box. There are items sold separately that are necessary to operate this printer. Please purchase those products which fit the way you want to use the printer. The[...]
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Page 10
– 6 – Names of Parts and their Functions 9 !º !¡ 8 Paper Holder (Option) !£ !™ 2 1 7 6 5 3 4 Battery (Option) !¢[...]
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Page 11
– 7 – Operating the Printer 1 Power ON Lamp ( POWER ) This lamp is lit when the power is on. It also flashes when the battery pack become weak. If you have a factory option clock function included in your unit (PD-04C), when the back up battery needs to be replaced the error lamp will go on and the power lamp will flash. 2 Error Lamp ( ERROR ) [...]
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Page 12
– 8 – 8 Paper Depressor Lever When this lever is released it is possible to adjust the paper by hand. When the lever is down (engaged), the printer is able to print. 9 Print Head Cover Please remove this cover before cleaning. AC Adapter Terminal Cover This cover protects the AC adapter terminal. AC Adapter Terminal Plug the AC ad[...]
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Page 13
– 9 – Power Source Other than the AC adapter this printer can be operated with the battery pack (sold separately). The battery pack is attached to the printer after it has been recharged using the recharger, also sold separately. Here we explain the usage of the Battery Pack and the Recharger, but before actually using them, please read the Use[...]
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Page 14
– 10 – 2 1 3 Installation and Removal of the Battery Pack n Installin g Insert the charged battery pack into the under side of the printer. 1 As shown in the illustration insert the battery pack and slide it in the direction of the arrow. n Removal of Batt ery 1 Slide the battery pack release lever in the direction of the arrow. 2 Remove the ba[...]
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Page 15
– 11 – The Charge Time of the Battery Pack The fully recharged battery pack will operate the printer for approximately 2 hours. (When printing by the method described in the specifications on page 35) When the battery becomes depleted and is in need of recharging, the green POWER lamp will start to flash. When this occurs, please recharge the b[...]
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Page 16
– 12 – Warning Caution The Battery Pack u Danger: Please take careful note of the following: • Never dispose of a battery pack in fire. • Please do not short the terminals. • Please do not take apart or alter the unit. • Do not try to recharge the battery pack with any recharger other than this one. • When carrying only the battery be[...]
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Page 17
– 13 – Installation of the Paper This printer uses thermal print paper, and not an ink ribbon. There are four ways to insert paper into the printer depending on the paper, the paper course and the roll paper holder. 1 Inserting paper from the Rear. 2 Feeding Single Sheets From the Top 3 Using the roll paper holder 4 Feeding sheets from the Bott[...]
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Page 18
– 14 – 4 When there is a paper jam during Auto - insertion. When It is difficult to insert the paper. [ First remove the paper from the printer. When doing so release the Paper Depress lever (up position), and slowly pull the paper out in a straight backward motion. After removing the paper try once again to feed the paper in using the automati[...]
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Page 19
– 15 – Feeding Cut Sheets from the Top 1 Turn the printer on. [ Put the Paper Depress lever down. [ The error lamp will start flashing. 2 Insert the end of the paper straight into the insert path. [ As seen in the illustration to the right, holding both sides of the paper with your hands, push the paper through the top insert path until it stop[...]
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Page 20
– 16 – Feeding Sheets from the Bottom Note: If the paper is crooked, pull the Paper Depress Lever up to release the paper and straighten. 1 Turn the printer on. [ Paper Depress Lever is up. [ The error lamp will turn on. 2 Place the end of the paper into the bottom insertion path. [ As seen in the illustration to the right, push the paper throu[...]
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Page 21
– 17 – Inserting Roll Paper 1 Fold over the end of the roll of paper. [ To prevent bulging of the fold, press down hard while folding. 2 Connect the roll paper holder. 3 If the Paper Depress Lever is up please lower it.[...]
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Page 22
– 18 – 4 Turn the printer on. 5 Push the paper into the insertion path keeping it straight. [ Push the paper into the printer until it stops, and the error lamp stops flashing and turns off. After a few seconds the paper will automatically feed in and the printer will be ready to print. [ Turn the roll paper to take up the slack and set it in t[...]
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Page 23
– 19 – 6 Attach the roll paper cover. [ The cover can be closed by moving it in the direction of the arrows. 7 If the paper is crooked, press the Paper Feed button ( FEED ) and allow a few lines to be fed through. The paper will straighten out automatically. [ When removing the Roll Paper Holder, first remove the paper, then push the Roll Paper[...]
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Page 24
– 20 – Things to be Aware of when Inserting Paper [ While loading the paper sometimes it is impossible to feed in when the printer is in the Head-down state. When this occurs put the printer in the Head-up position and turn the platen roller knob to feed in the paper. [ Before you print, make sure that the paper is in straight at the point wher[...]
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Page 25
– 21 – Notes on the Usage of Thermal Paper This printer is a thermal printer and prints using special thermal print paper. When using thermal print paper, please note the following points in order to prevent discoloration, corruption of paper quality and poor print quality. [ Do not expose the paper to bright light for long periods of time. [ A[...]
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Page 26
– 22 – ON 12 34 n SW Assignments The mode switch function is assigned to DIP switch SW1. This switch functions to extend the possible settings to 6 as the remaining 3 Switches operate under two modes, ON/OFF. Each setting item is explained below. SW1 : Extension Switch [Mode 1 = OFF side] SW2 : A4-->A6 Reduce print [Enable/Disable = ON/OFF] [...]
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Page 27
– 23 – n An Explanation of Each Switch [ Printing A4 to A6 reductions It is possible to reduce the print size by 1/4, however, bar codes and Raster graphics cannot be reduced. [ Manual Paper Feed Disable the auto feeder. Turn the paper feed knob, and it is possible to insert the paper by hand. (Do not do this while the paper depressor lever is [...]
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Page 28
– 24 – n VuePrint Function The PD-04 uses its operation buttons and LED indicators as well as a YES/NO dialog type function set mode to help the user select its operation features. Below there is an explanation on how to enter the function set mode and how to set the printer. There is also a list of the various functions available. <Entering[...]
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Page 29
– 25 – <Setting the Printer> The Handy Printer registers *No and moves onto the next set up item. Moves to the next set of details. The Handy Printer registers *Yes and moves onto the next item for setting. Moves onto the next set of details. The Handy Printer registers*Exit and quits the item set up. The VuePrint mode is finished. Operat[...]
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Page 30
– 26 – < When the Set-Up Item is "Print Contrast" > print density [-2,-1,0,+1,+2] <0> < ---------------------------- select 'YES' density = –2 ? (YES NO) < ----------------------------- select 'NO' density = –1 ? (YES NO) < ----------------------------- select 'NO' density = O ? ([...]
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Page 31
– 27 – < Table of Set Up Items > VuePrint (for U.S.A version) Items for Set Up Details Default DIPSW function Enable/Disable Enable A4-->6 Reduce Print Enable/Disable Disable Eye Mark Enable/Disable Disable Reverse Paper Feed Switch Enable/Disable Disable Manual Paper Feed Enable/Disable Disable Paper Selection Plain, 2 Copies paper, l[...]
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Page 32
– 28 – Items for Set Up Details Default DIPSW function Enable/Disable Enable A4-->6 Reduce Print Enable/Disable Disable Eye Mark Enable/Disable Disable Reverse Paper Feed Switch Enable/Disable Disable Manual Paper Feed Enable/Disable Disable Paper Selection Plain, 2 Copies paper, label paper Plain Print Density -2, -1, 0, +1, +2 0 IF Selecti[...]
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Page 33
– 29 – Notice [ In the VuePrint function set mode you can enable or disable some portion of the DIP switch controller commands. [ HEX print cannot be disabled in the VuePrint function set mode. [ When a DIP Switch has been enabled, it cannot be selected within the VuePrint function set mode. To control functions in the VuePrint function set mod[...]
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Page 34
– 30 – The Self-Test Print Before operating the self-test print, make sure that the printer is set to OFF and set the DIP switch No.1 (see P.22) located on the bottom of the printer to ON. After the self- test print is finihed, set the DIP switch No.1 back to OFF. 1 ASCII Slide Print Insert paper. With the paper depress lever up (released), pre[...]
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Page 35
– 31 – Cleaning the Printer When paper is stopped up in the printer, please clean it following the steps below. [ First turn off the power. Also remove the battery pack and the unplug the AC adapter. [ If the Paper Depress Lever is up please put it in the down position. [ As in the illustration, push the printer cover forward. As it comes forwa[...]
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Page 36
– 32 – Connector Serial Port Connecting the Printer to your Personal Computer [ When connecting or disconnecting the unit to a personal computer you must power down both units before hand. [ Use the PD79900 communication cable, sold separately, to connect the printer to your PC. [ The side marked "PUSH" should be facing up. Attach the[...]
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Page 37
– 33 – Connecting with an Infrared Optical Communication Device [ When using the optical communication system both the PC and printer should be placed so that the receptors are directly facing each other. [ The PC and printer should be placed within 20 to 80 centimeters of each other. [ Make sure that there is nothing covering or screening the [...]
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Page 38
– 34 – Specifications Item Details 1. Printing Method Direct Line Thermal Type 2 . Print Execution Speed 1 Page Copy Time : 400 dot line/sec. (1line 64 dot or less) Label Paper : 200 dot line/sec. (34) 2 Page Copy Time : 100 dot line/sec. (34) Note: The Battery Pack Usage Time is the Full-Recharge Time 3. Print Direction Portrait:Normal print m[...]
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Page 39
– 35 – Item Details 10. Paper 1) Method of Paper Feed Friction Feed 2) Paper width 112 mm 3) Paper paths rear/ top/ bottom 4) Paper types Cut paper : 1P or Original + 1P Recommended paper: Nippon paper Co., Ltd. TF50-KS-E2C/E4 Mitsubishi paper Co., Ltd. AFP235 Naigai carbon Co., Ltd. TLC# 25 Black (designated paper) Connected paper : 1P or orig[...]
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Page 40
– 36 – Item Details 17. No. of lines 20,000 lines (When the battery is fully charged, the Print Consecutively Density is set to -2, the temperature is 25°C, space between Printable characters is 8 dots, the space between lines is 36 dots, continuously print, alternating between lines of "5(35h)" and "(20h)") However results[...]
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Page 41
– 37 – When You Think The Printer Might be Broken Below are some situations where the printer appears to be malfunctioning, but in not. Please check this guide when you have trouble. Cause [ Battery voltage is too low [ Power is not ON [ The Printer is not connected to your electronic scheduler [ The power in not ON [ Battery voltage is too low[...]
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Page 42
– 38 – PD74912-11 Citizen America Corporation 2102 Alton Parkway – Unit A Irvine, CA 92606 (949) 838-0327 U.S.A. Citizen Systems Europe GmbH http://www.citizen-europe.com Park House Mettinger Strasse 11 643-651 Staines Road, Feltham D-73728 Esslingen Middlesex, TW14 8PA Germany United Kingdom Japan CBM Corporation CBM Bldg., 5-68-10, Nakano N[...]