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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Citizen Systems PD-22, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Citizen Systems PD-22 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Citizen Systems PD-22. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Citizen Systems PD-22 should contain:
- informations concerning technical data of Citizen Systems PD-22
- name of the manufacturer and a year of construction of the Citizen Systems PD-22 item
- rules of operation, control and maintenance of the Citizen Systems PD-22 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Citizen Systems PD-22 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Citizen Systems PD-22, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Citizen Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Citizen Systems PD-22.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Citizen Systems PD-22 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Handy Printer User’ s Manual PD-22 PD-22[...]
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Page 2
Lat est Information Print er Driver s, Servicing and Consumable s F or the lat est information on y ou PD-2 2 printer: • where t o obt ain service inside or outside of the warr ant y period • print er driver s for the lat est oper ating sy st ems • additional consumables and acce ssories please cont act Citizen’ s office in y our region: Un[...]
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Page 3
3 C ont ents FCC Declar ation of Conformit y ................................................ 4 Declar ation of Conformit y ....................................................... 5 Compliance St at ements ........................................................... 6 Safet y Instruc tions ............................................................[...]
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Page 4
4 FCC Declaration of Conformity W e, the Responsible Party: Citizen America Corporation 2102 Alton Parkw ay – Unit A Irvine, CA 92606 U.S.A. T elephone (949) 838-0327 declares that the product: T r ade Name: CITIZEN Product Name: Printer Model Number: PD-22 confirms to the following specifications: Regulation: FCC Part 15B, Class B T est Method: [...]
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Page 5
5 DECLARA TION OF CONFORMITY We , Citizen Systems Eur ope GmbH Park House 643-651 Staines Road Feltham, Middlesex TW14 8P A. United Kingdom declare under our sole responsibility that the product: Product T ype: Thermal Printer Model Name: PD-22 manufactured by : Crown Y oung Industries Ltd Block 10, T ung Fu Y ue Industrial Area Hang Tse T own Lung[...]
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Page 6
6 C ompliance Sta t ements FCC Compliance St at ement for American User s This equipment has been t est ed and found t o comply with the limits for a Class B digit al device, pur suant to P art 1 5 of the FCC R ules. The se limits ar e designed t o pro vide reason- able pr ot ection against harmful int er ference in a r esidential inst allation. Th[...]
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Page 7
7 Safe t y Instruc tions The Symbols Instructions that must be follo wed t o pre vent an y risk to the user and o ther people and an y damage to pr oper t y ar e indicat ed as sho wn below . The degree of risk and damage tha t will occur if a user oper at es the machine impr operly b y failing to obe y an y of the indicat ed instructions ar e cat e[...]
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Page 8
8 7 Pr ecautions t o be follow ed when handling the print er W arning • If the print er is used aft er it has become hot or pr oduced smoke, a str ange smell, etc., it will st ar t a fire. Immedia t ely cut off the po wer , remo ve its ba t tery , and contact y our service repr esentativ e. • If an y foreign mat ter (met al scr aps, wat er , or[...]
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Page 9
9 7 Pr ecautions t o be follow ed when oper ating the print er W arning • Be e xtremely car eful not t o t ouch the print head or paper cut ter when r eplacing the paper . When the print head has become heat ed, there is a danger of it burning your hand. And part of the cut ter might cut y our hand. Pr ecaution • If y ou use an y paper other th[...]
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Page 10
10 7 Pr ecautions when using rechar geable bat t eries Danger • If the fluid of a r echargeable bat tery ge ts in y our ey es, you will be in danger of being blinded, so immediat ely wa sh them with clean wat er without rubbing them and promp tly go to a doct or for trea tment • The plus and minus dir ections of rechar geable bat terie s are pr[...]
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Page 11
11 Pr ecaution • Do no t t ouch or moist en rechar geable bat t eries with fr esh wa ter or sea wat er . If a bat t ery is moist ened, it will heat up or rust. • Do no t use or lea ve r echargeable ba t terie s in hot places. If a rechar geable bat t ery is used or left in a hot place, it will leak, r educing its performance and service life. ?[...]
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Page 12
12 7 Pr ecautions when using thermal paper (printing paper) Pr ecaution • The darkness (densit y) of printing varies accor ding t o the t ype of printing paper used. The printing darkness (densit y) is adjust ed either in the print er driver or using a soft war e command. F or det ails of this command, please r efer to the Command Refer ence Manu[...]
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Page 13
13 7 Pr ecautions when installing the printing paper Pr ecaution • Begin printing onl y aft er you ha ve made sur e that the printing paper is str aight where it is eject ed fr om the printing (thermal) head. If it is not str aight, the paper will jam. • T o pre vent the paper fr om being bent as it is fed int o the print er , make sur e that t[...]
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14 Included Acce ssories Aft er opening the package, confirm tha t the printer and the follo wing standar d accessories ha ve been included. Optional Acce ssories The follo wing optional accessorie s are a vailable for use with this print er . Purchase a s needed. User's Manual (This V olume) Roll Paper ( φ 30 mm x 10 m) Size AA Alkaline Batt[...]
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Page 15
15 - 8 7 5 4 9 0 6 1 2 3 Ext ernal Appear ance and P ar t Descriptions Error Indication Table T ype of Error PO WER LED (Green) ERR OR LED (Red) Bat teries running lo w OFF No paper (used up) ON ON ON ON Offline aft er paper loaded* 1 Printhead ov erheated P aper feed mot or overheat ed Black mark (p. 17) not det ected Roll paper co ver open ON ON [...]
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Page 16
16 3 Optical R eceiver R eceive s printing dat a through infr ared tr ansmission. 4 Serial P or t Connect the optional R S-2 3 2C cable here when using the cable for printing. 5 PO WER Butt on( ) T urns the print er’ s po wer on and off . T o turn on the pow er , pre ss this but ton continuousl y (2 t o 3 seconds) until the pow er LED lights up. [...]
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Page 17
17 % $ Print er Under side Inside the Print er = # @ ! ~ Ext ernal Appear ance and P ar t Descriptions = P aper F eed R oller This feeds the paper t o the paper e xit slot. ~ P aper Holder The r oll paper is placed here. ! Co ver Sensor Det ects whether the r oll paper co ver is open or closed. @ P aper End/Black Mark Det ec t or Det ects whether o[...]
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Page 18
18 The print er only runs on four AA r echargeable or dry cell ba t terie s. This section explains ho w the bat terie s are loaded and pro vides additional information about the bat t eries. About the P o wer Sour ce Loading the Bat t eries 1 Slide the bat t er y cov er down war ds t o open the cov er . 2 3 1 Ha v e on hand the four AA alkaline ba [...]
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Page 19
19 About Bat tery Char ger s When using NiMH or NiCd bat t eries, be sure t o obtain an appr opriat e charger that conforms t o the specifications for the respectiv e bat t ery t ype. Use These Bat t eries 7 Y ou can use the following bat teries with this pr oduct. Use only four bat t eries of identical t ype. • AA rechar geable NiMH bat t eries [...]
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Page 20
20 T urning the P o w er On and Off 7 About the Aut o P ow er Off Function If the conditions list ed belo w continue unchanged over a pr edet ermined time period, the print er automaticall y shuts off t o sa ve bat t ery pow er (this shut off time is set at the fact ory at three minut es). • No dat a receiv ed • No oper ation with the FEED but [...]
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Page 21
21 7 Connecting with the Infrar ed P or t (Optical Int erface) C onnec ting the Print er Dat a Reception Me thods The print er pro vides t wo int er faces for r eceiving print data and o ther information: the serial port and the infr ared port (optical int erface). The interface selection aut omatically switches accor ding to whe ther or not the R [...]
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Page 22
22 7 Connecting with the Serial P ort (Cable) Fir st obtain the op tional RS-2 3 2C cable (PD7 9 9 0 1-0S). 1 T urn off the pow er t o the print er and the device t o be connec t ed. 2 Insert the cable connec tor str aight int o the printer’ s serial por t. • T ake car e not t o connect it upside down. (The connect or is connected with the side[...]
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Page 23
23 1 T urn on the printer . • The ERR OR LED blinks if no paper is set in the print er . 2 Slide the Co ver Open but t on t owar ds you t o open the cover . 3 Place roll paper in the paper holder so that the end of the paper is e xt ending to war d you, a s sho wn in the figur e. 4 Mo ve the co ver t ow ards y ou so that the end of the paper e xt[...]
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Page 24
24 7 If the P aper is Not Loaded Straight Slide the cov er OPEN but t on t o open the cover , then adjust the paper b y hand. Aft er confirming that the paper is comple t ely str aight ened, securel y close the cov er . 7 When Printing is F inished When you ha ve finished printing using the r oll paper , slowl y pull back the printed paper at an an[...]
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Page 25
25 1 T urn the printer on. • Confirm that the r oll paper cov er is closed. • The ERR OR LED blinks if no paper is set in the print er . 2 Inser t the paper as sho wn in the figure, b y feeding the end of a single sheet int o the single sheet inser tion slot. • The printer aut omatically t ake s up about 1 5 mm (0.6 inch) of the paper , the E[...]
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Page 26
26 1 W ith the paper loaded, simultaneously hold do wn the PO WER butt on ( ) and FEED but ton. 2 When the PO WER LED and the ERROR LED ar e blinking t ogether , release the PO WER but t on ( ). 3 When the PO WER LED and the ERROR LED begin t o blink alterna tely , release the FEED but ton. 4 Pre ss the FEED but ton t o begin the self - print t est[...]
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Page 27
27 He x Dump F unc tion 1 W ith the paper loaded, simultaneously hold do wn the PO WER butt on ( ) and FEED but ton. 2 When the PO WER LED and the ERROR LED ar e blinking t ogether , release the PO WER but t on ( ). 3 The PO WER LED and the ERROR LED start blinking alt ernat ely , slowly at fir st. When the LED starts blinking fast er , r elease th[...]
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Page 28
28 Int ernal Menu Set tings List Print F unc tion 1 W ith the paper loaded, simultaneously hold do wn the PO WER butt on ( ) and FEED but ton. 2 When the PO WER LED and the ERROR LED ar e blinking t ogether , release the PO WER but t on ( ). 3 The PO WER LED and the ERROR LED alt ernatel y blink, slowl y at fir st, then a lit tle fast er , then ver[...]
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Page 29
29 1 T urn off the printer . 2 Slide the co ver OPEN but ton t owar ds you t o open the cover . 3 Use a cot t on swab or other such soft object to wipe an y grime and paper dust fr om the feed r oller and print (thermal) head. Car e and Maint enance If the paper becomes jammed inside the print er , or if some other such pr oblem occurs, r emov e th[...]
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Page 30
30 T r ouble shooting No malfunction ma y be indicat ed in the following situations. Check the se points befor e considering malfunction as the cause of y our problem. Print er not oper ating P aper cannot feed Error r esults when ex ecuting print command Cannot print using infr ared tr ansmission • Print er is not turned on. • Bat tery “+”[...]
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Page 31
31 Optional A C Adapt or Kit Installing the Bat t er y Adapt or Battery adaptor Battery adaptor Align 1 2 1 R emov e the bat tery cov er from the print er . (Remo ve bat t eries if there ar e any loaded.) 2 Push in the bat t er y adapt or as shown in the figur e. 3 Connect the A C adapt or cor d. 4 A t tach the bat t er y adaptor co ver . Not es: ?[...]
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Page 32
32 Specifications Cat egor y Specification Printing Method Print Speed Printhead Print Direction Emulations F onts Char acter codes Direct Thermal Normal thermal paper (1 sheet t ype): 300 do tlines/second (maximum) (6 4 dots/line or less) • Print speed with bat teries full y char ged and print er set t o fast printing Cop y thermal paper (2 shee[...]
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Page 33
33 Cat egor y Specification Print Columns Char acter F ont Dot Matrix Sizes Barcode s Print P aper 1) Paper F eed Method 2) Media Width 3) Paper P ath 4) Media T ypes 5) Recommended P apers Int erfaces IrD A Int erface Serial P ort IR T r ansfer Range Input Buffer Size LED Color 2 1 columns (1 0 CPI), 2 5 columns (1 2 CPI), 3 2 columns (1 5 CPI), 3[...]
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Page 34
34 Cat egor y Specification P ower Sour ce P ower Check F unctions Continuous Print Lines Envir onmental Conditions Applicable St andard P ower Consump tion Dimensions W eight Included Accessorie s Optional Acce ssories 4 x AA cells (Rechar geable NiMH/Rechar geable NiCd/Alkaline) Supply V oltage Rechar geable NiMH: 4.8 V DC NiCd: 4.8 V DC Dry Cell[...]
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Page 35
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Page 36
Citizen America Corporation 2102 Alton P arkwa y – Unit A Irvine, CA 92606 T el: (949) 838-0327 U .S.A. Citizen Systems Europe GmbH http://www .citizen-europe .com P ark House Mettinger Strasse 11 643-651 Staines Road, Feltham D-73728 Esslingen Middlesex, TW14 8P A Ger many United Kingdom Japan CBM Corporation CBM Bldg., 5-68-10, Nakano Nakano-ku[...]