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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Citizen CBM-230, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Citizen CBM-230 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Citizen CBM-230. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Citizen CBM-230 should contain:
- informations concerning technical data of Citizen CBM-230
- name of the manufacturer and a year of construction of the Citizen CBM-230 item
- rules of operation, control and maintenance of the Citizen CBM-230 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Citizen CBM-230 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Citizen CBM-230, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Citizen service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Citizen CBM-230.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Citizen CBM-230 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
User ’ s Manual LINE THERMAL PRINTER MODEL CBM-230/231 Japan CBM Corporation Information Systems Div.[...]
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Page 2
CBM-230/231 User ’ s Manual CITIZEN 2 1996.08.02(10-DCL)15 Declaration of Conformity Manufactu r er's Name : : Japan CBM Corporation Manufactu r er's Address : 1-1-7, Okubo, Shinjuku-ku, Tokyo 169, Japan Declare the Product Product Name Thermal Printer Model Number (s) CBM230 Series (CBM230R,CBM230P,CBM231R, BM23 1P (S.NO.95Y0001 - ) Co[...]
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Page 3
CBM-230/231 User ’ s Manual CITIZEN 3 IMPORTANT SAFETY INSTERUCTIONS l Read all of these instructions and save them for later reference. l Follow all warnings and instructions marked on the product. l Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. l Do not use this p[...]
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Page 4
CBM-230/231 User ’ s Manual CITIZEN 4 IMPORTANT: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J[...]
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Page 5
CBM-230/231 User ’ s Manual CITIZEN 5 CONTENTS 1 GENERAL DESCRIPTION .............................................................................................................................................. 6 1.1 Features .........................................................................................................................[...]
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Page 6
CBM-230/231 User ’ s Manual CITIZEN 6 1 GENERAL DESCRIPTION This is a small line thermal printer developed to be used for various data communication terminals such as POS terminals, kitchen printers. With its abundant features, it can be widely used for various types of applications. Read this manual thoroughly prior to using the printer to under[...]
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Page 7
CBM-230/231 User ’ s Manual CITIZEN 7 2 BASIC SPECIFICATIONS 2.1 Model Classification The model is classified by the following designation method. CBM-230 -- R F 120 AC power source Model 120 : AC120V(60Hz) CBM-230 : Standard model 230 : AC230V(50/60Hz) CBM-231 : Auto cutter incorporated Character set F : International use Interface R : Serial ( [...]
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Page 8
CBM-230/231 User ’ s Manual CITIZEN 8 2.2 Specifications List Item Description Printing system Line thermal dot printing system Print width 72 mm/576 dots Dot density 8 dots / mm (Horizontal, Vertical) Printing speed 62.5 mm/sec. (at Max. speed) (500-dot Line / sec.) No. of columns 48 columns (12 x 24, Font A ) *(42 columns) 64 columns ( 9 x 17, [...]
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Page 9
CBM-230/231 User ’ s Manual CITIZEN 9 2.3 Specifications for Printing Paper 2.3.1 Specified Paper Type : Thermal paper Paper width : 80+0 or -1 mm Paper thickness : 65 ± 5 Micro m Roll diameter : Ø83 mm or less Print surface : Outside of the roll(surface) Recommended paper : TF50KS-E2C made by Nihon Paper Mill. or other equivalent Core : Ø12 m[...]
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Page 10
CBM-230/231 User ’ s Manual CITIZEN 10 3 APPEARANCE AND COMPONENT PARTS[...]
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Page 11
CBM-230/231 User ’ s Manual CITIZEN 11 4 OPERATION 4.1 Connecting the Interface Cable 1. Turn off the power. 2. Confirm the vertical direction of a cable terminal and connect it to the interface connector. 3. Fix the cable terminal. Serial interface : Tighten screws to fix. Parallel interface : Turn a fixture in an arrow direction to fix. 4. Conn[...]
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Page 12
CBM-230/231 User ’ s Manual CITIZEN 12 4.2 Connecting the Drawer Kick Connector 1. Turn off the power. 2. Confirm the vertical direction of a drawer kick cable connector and insert it into the drawer kick connector on the back of the printer. 3. Using a screw, fix a drawer's earthing conductor to the earth terminal of the printer. [Caution] [...]
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Page 13
CBM-230/231 User ’ s Manual CITIZEN 13 4.3 Inserting the Paper Roll [Caution] Be sure to use a specified paper roll. 1. Open the printer cover. 2. Shift the head-up lever in an arrow direction to move up the printing head. [Caution] When setting the paper roll, you do not have to open the auto cutter. (CBM-231) CBM-231[...]
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Page 14
CBM-230/231 User ’ s Manual CITIZEN 14 3. Using the scissors, cut the end of the paper at a right angle. [Caution] Do not insert the paper with its end fluffed or bent. 4. Confirm the winding direction of the paper roll. Opening the paper holder in the direction of the arrow, set the paper and hold the core center properly. [Caution] Make sure th[...]
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Page 15
CBM-230/231 User ’ s Manual CITIZEN 15 5. Insert the end of the paper into the paper inlet, turn the paper feed knob in the direction of the arrow to feed out the paper about 5 cm from the paper outlet of the auto cutter or nose of the manual cutter. (The figure below shows the CBM-231). [Caution] Do not turn the paper feed knob when the printing[...]
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Page 16
CBM-230/231 User ’ s Manual CITIZEN 16 7. Cut off the surplus paper at the edge of the paper outlet of the auto cutter or blade of the manual cutter. 8. Close the printer cover. You are finished with setting of the paper roll. [Caution] Do not open the printer cover during printing. 9. When removing the remaining paper upon its replacement with n[...]
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Page 17
CBM-230/231 User ’ s Manual CITIZEN 17 4.4 Operation Panel 1. POWER LED(green) Illuminated when the power is supplied. 2. ERROR LED(red) Indicates different errors, depending on the illuminated or blinking condition. ERROR DETAIL DISPLAY PATTERN RESETTING METHOD Printer cover open Illuminated Close the cover Head Up Illuminated Move down the head[...]
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Page 18
CBM-230/231 User ’ s Manual CITIZEN 18 5 LF switch and power switch Self-printing is performed by turning on the power switch with the LF switch held down. 4.5 Opening the Auto Cutter(CBM-231) When the paper is jamming or when you open th e auto cutter in order to clean the head, raise the auto cutter, pulling the cutter lock lever in the directi[...]
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Page 19
CBM-230/231 User ’ s Manual CITIZEN 19 5 SETTING OF DIP SWITCHES The DIP switches are located in the position shown in the figure below. Unscrew and remove the DIP switch cover. [Caution] Turn off the power to set the DIP switch.[...]
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Page 20
CBM-230/231 User ’ s Manual CITIZEN 20 DS1 FUNCTION ON OFF FACTORY SETTING -1 Paper cutter Equipped Not Equipped * -2 Cover open Disabled Enabled OFF -3 Auto loading Enabled Disabled OFF -4 Input buffer 72 bytes 4K bytes OFF -5 Paper near end Disabled Enabled OFF -6 Paper near end remainder 1 OFF -7 Paper near end remainder 2 Refer to the table b[...]
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Page 21
CBM-230/231 User ’ s Manual CITIZEN 21 DS1-6 OFF ON OFF ON OFF ON OFF ON OFF OFF OFF DS1-6 OFF OFF ON ON OFF OFF ON ON OFF OFF ON -7 OFF OFF OFF OFF ON ON ON ON OFF ON OFF -8 OFF OFF OFF OFF OFF OFF OFF OFF ON ON ON BAUD RATE 150 300 600 1200 2400 4800 9600 19200 DS4-1 OFF ON OFF ON OFF ON OFF ON -2 OFF OFF ON ON OFF OFF ON ON -3 OFF OFF OFF OFF [...]
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Page 22
CBM-230/231 User ’ s Manual CITIZEN 22 6 PARALLEL INTERFACE 6.1Specifications Data input method : 8-bit parallel(DATA 1-8) Control signal : ACK, BUSY, STB, FAULT, PE, RESET Applicable connectors : Printer side : 57LE-40360(equivalent to amphenol) Cable side : 57-30360(equivalent to amphenol) 6.2 Connector's Pin Configuration No. SIGNAL NAME [...]
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Page 23
CBM-230/231 User ’ s Manual CITIZEN 23 6.3 Input / Output Signals 6.3.1 Input / Output Signals (1) Input signals to the printer l DATA : This is an 8-bit parallel signal (Positive logic) l STB : This is a strobe sign al to read in 8-bit data (Negative logic) l RESET : This signal resets the entire printer (Negative logic) 1 ms or more (2) Output [...]
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Page 24
CBM-230/231 User ’ s Manual CITIZEN 24 6.3.2 Electrical Characteristics (1) Input signal level All input signals are at the TTL level. "HIGH" level: 2.0 V at minimum "LOW" level : 0.8 V at maximum (2) Output signal level All output signals are at the TTL level. "HIGH" level: 2.4 V at minimum "LOW" level : 0[...]
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Page 25
CBM-230/231 User ’ s Manual CITIZEN 25 6.3.3 Timing Chart (1) Data input and printing timing T 1, T 2, T 3 0.5µs MIN T 4 270 ns MAX T 5 2.3 µs TYP T 6 500 ms MIN (at power-on) 6.3.4 Data Receiving Control When the BUSY signal is at LOW, the data from the host side can be received, but when at HIGH, it cannot be received. 6.3.5 Buffering A size [...]
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Page 26
CBM-230/231 User ’ s Manual CITIZEN 26 7 SERIAL INTERFACE 7.1 Specifications (1) Synchronizing system : Asynchronous (2) Baud rate : 150, 300, 600, 1,200, 2,400, 4,800, 9,600, 19,200 bps (Selected by the user) (3) Word Length Start bit : 1 bit Data bit : 7 bits or 8 bits (Selected by the user) Parity bit : Odd/even parity or no parity (Selected b[...]
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Page 27
CBM-230/231 User ’ s Manual CITIZEN 27 7.2 Connector's Pin Configuration No. SIGNAL NAME I/O FUNCTION 1 FG Frame Grand 7 GND Signal GND 3 RD Input Receiving data 20 DTR Output Printer BUSY signal 2 TD Output Transmission data 6 DSR Input Data set READY [Cautions] 1. RS-232C signals are based on the EIA RS-232C. 2. When no data is being trans[...]
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Page 28
CBM-230/231 User ’ s Manual CITIZEN 28 7.3 Input / Output Signals 7.3.1 Input / Output Signals (1) RD This is a serial receive data signal. When there is a framing error, overrun error, or parity error, that data is printed as "?." (2) DTR Write the data or a command when this signal is ready. If you write while it is busy, the data wil[...]
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Page 29
CBM-230/231 User ’ s Manual CITIZEN 29 7.3.2 Data Configuration 1 2 3 1 Start bit 2 Data bit(+ parity bit) 3 Stop bit(1 or more) (1) Start bit When half a bit has passed since a fall edge of a mark to a space, the state of the bit is read in again, and if it is a space, it will be recognized as a start bit. If it is a mark, it will not be recogni[...]
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Page 30
CBM-230/231 User ’ s Manual CITIZEN 30 7.3.4 Data Receiving Control When DTR/DSR control has been selected, if the DTR signal is at SPACE, the data from the host side can be received, but when at MARK, it cannot be received. When DTR/DSR control has not been selected, the data from the host side can be received after transmitting XON, but it cann[...]
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Page 31
CBM-230/231 User ’ s Manual CITIZEN 31 7.3.6 Electrical Characteristics (1) RS-232C circuit Input (RD , DSR) Output (DTR , TD)[...]
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Page 32
CBM-230/231 User ’ s Manual CITIZEN 32 8 DRAWER KICK CONNECTOR 8.1 Specifications (1) Drawer kick drive signal The pulses specified by ESC p are output. The state of the switch(+) can be known through the pin 34 of the interface connector when parallel interface is used, and through the ESC u command when the serial interface is used. (2) Electri[...]
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Page 33
CBM-230/231 User ’ s Manual CITIZEN 33 9 PRINT CONTROL FUNCTION 9.1Control Codes List CONTROL CODE FUNCTION 1 HT Horizontal tab command 2 CR Print command 3 LF Printing and paper feed 4 ESC SP Setting the right space amount of the character 5 ! Collective specifying printing mode 6 % Specifying/canceling download character set 7 & Defining do[...]
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Page 34
CBM-230/231 User ’ s Manual CITIZEN 34 9.2 Input Data Format (1) Horizontal Tab Command (HT) Code : (09)h Shifts the printing position to the next horizontal tab position. The horizontal tab position is set by ESC D. Initial setting of the horizontal tab position is in 9th, 17th, 25th, 33rd, 41st columns of FONT A . (2) Print Command (CR) Code : [...]
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Page 35
CBM-230/231 User ’ s Manual CITIZEN 35 (5) Specifying Collectively the Print Mode (ESC ! n) Code: [1Bh] + [21h] + n * {0 < n < FF} The data is described in Hex code. Pri nting mode is assigned. Each n bit indicates the following: VALUE BIT FUNCTION 0 1 0 Character font Font A Font B 1 Undefined 2 Undefined 3 Highlighting Canceled Specified [...]
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Page 36
CBM-230/231 User ’ s Manual CITIZEN 36 (7) Defining Download Character (ESC & s n m a (D1D2 - Dn) Code: [1B]h + [26]h + s + n +m +a + Dn * {s = 02} {20 (Hex) ≤ n ≤ 7E (Hex)} {20 (Hex) ≤ m ≤ 7E (Hex)} {0 < a < 0A (Hex)} Defines the font of download characters of alphanumeric characters. l "s" indicates the number of byt[...]
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CBM-230/231 User ’ s Manual CITIZEN 37 Example For Font A[...]
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Page 38
CBM-230/231 User ’ s Manual CITIZEN 38 For Font B[...]
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Page 39
CBM-230/231 User ’ s Manual CITIZEN 39 (8) Specifying the Bit Image Mode (ESC * m n1 n2 D1 - Dn) Code : [1B]h + [2A]h + m + n1 + n2 + Dn * {m= bit image mode (See the table below.)} {0 ≤ n1 ≤ FF} {0 ≤ n2 ≤ 02} Data is described in Hex code. According to the bit image mode assigned in m, prints data in the bit image. l The no. of dots prin[...]
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Page 40
CBM-230/231 User ’ s Manual CITIZEN 40 The relation between bit image data and printing dots are shown below. 8-dot Bit Image 24-dot Bit Image[...]
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Page 41
CBM-230/231 User ’ s Manual CITIZEN 41 (9) Specifying/ Canceling Underline (ESC - n) Code: [1B]h + [2D]h + n * {0 ≤ n ≤ 02} Data is described in Hex code. Specifyin g/canceling an underline. l An underline is attached to the full character width. It is, however, not attached to the part having been horizontal tab command. l An underline is no[...]
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Page 42
CBM-230/231 User ’ s Manual CITIZEN 42 (14) Specifying/canceling highlighting (ESC E n) Code : [1B]h + [45]h + n * {0 ≤ n ≤ FF} Data is described in Hex code. Specifying/canceling the highlighted characters. l "n" is valid only for the lowest bit (n0). l Control by the lowest bit (n0) is shown as follows: 0 Type 0 Canceling highligh[...]
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Page 43
CBM-230/231 User ’ s Manual CITIZEN 43 (17) Selecting International Characters (ESC R n) Code : [1B]h + [52]h + n * {0 ≤ n ≤ 0A) Data is described in Hex code. Selecting international characters. l Depending on the value of n, following character sets are specified. n(Hex) CHARACTER SET 0 U.S.A. 1 France 2 Germany 3 U.K. 4 Denmark 1 5 Sweden [...]
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Page 44
CBM-230/231 User ’ s Manual CITIZEN 44 (20) Enabling/Disabling Panel Switch (ESC c 5 n) Code : [1B]h + [63]h + [35]h + n * {0 ≤ n ≤ FF} Data is described in Hex code. Selecting the paper feed switch valid/invalid. l "n" is valid only in the lowest bit (n0). l "n" bit means the followings. n 0 Condition 0 LF switch enabled [...]
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Page 45
CBM-230/231 User ’ s Manual CITIZEN 45 (24) Transmitting the printer status (ESC v) Code : [1B]h + [76]h Current printer status is transmitted.. l Status sent out consists of 1 byte whose content is as in the table below. l In DTR/DSR control, after receptible state of the host (DSR signal being in SPACE state) is confirmed, only 1 byte is transm[...]
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Page 46
CBM-230/231 User ’ s Manual CITIZEN 46 (25) Transmitting the status of Peripheral Equipment (ESC u n) Code : [1B]h + [75]h + n * {n = 0} Current status of connector pin No.3 is transmitted. l "n" means the followings. n (Hex) Condition 0 Drawer Kick Connector No. 3 l Status transmitted consists of 1 byte whose content is as in the table[...]
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Page 47
CBM-230/231 User ’ s Manual CITIZEN 47 (26) specifying/Canceling Inverted Characters (ESC {n ) Code : [1B]h + [7B]h + n * {0 ≤ n ≤ FF} Data is described in Hex code. Specifying/canceling inverted characters. l "n" is valid only for the lowest bit (n0). l Bit n (n0) means the followings. n 0 Condition 0 Canceling inverted characters.[...]
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Page 48
CBM-230/231 User ’ s Manual CITIZEN 48 (28) Specifying Absolute Positions (ESC $ n1 n2) Code : [1B]h + [24]h + n1 + n2 * {0 ≤ n1 ≤ FF} {0 ≤ n2 ≤ 1} Data is described in Hex code. The printing start position is specified in the number of dots from the beginning of line. l The number of dots is divided by 256, whose quotient is taken as n2 [...]
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Page 49
CBM-230/231 User ’ s Manual CITIZEN 49 (30) Bar Code Printing (GS k n Dn NUL) Code : [1D]h + [6B]h + n + Dn + [00]h * {0 ≤ n ≤ 7} Data are described in Hex code. Specifying a type of bar code and printing bar codes. l The beginning of line is considered as the next printing start position. l Depending on the value of n, the following bar code[...]
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Page 50
CBM-230/231 User ’ s Manual CITIZEN 50 (31) Selecting Bar Code width (GS w n) Code : [1d]H + [77]H + N * {2 ≤ n ≤ 4} Data is described in Hex code. Selecting bar code width. l The initial value of this width is "3". (32) Selecting Bar Code Height (GS h n) Code : [1d]H + [68]H + N * {1 ≤ n ≤ FF} Data is described in Hex code. Sel[...]
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Page 51
CBM-230/231 User ’ s Manual CITIZEN 51 (34) Selecting the Font of HRI characters (GS f n) Code : [1D]h + [66]h + n * {0 ≤ n1 ≤ 1} Data is described in Hex code. Select the font of HRI characters when printing bar code. l “ n ” has the following meanings. n (Hex) Font 0 Font A 1 Font B (35) Defining Download Bit Image (GS * n1 n2 Dn) Code [...]
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Page 52
CBM-230/231 User ’ s Manual CITIZEN 52 (36) Printing Download Bit Image (GS / m) Code : [1D]h + [2F]h + m * {0 ≤ m ≤ 3} Data is described in Hex code. Prints download bit images in a mode specified by m. l Modes can be selected by m are shown table for selection with m are shown below. Mode Name Vertical Dot Density Horizontal Dot Density 0 N[...]
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Page 53
CBM-230/231 User ’ s Manual CITIZEN 53 (38) Data Input Control (ESC = n) Code : [1B]h + [3D]h + n * {0 ≤ n ≤ FF} Data is described in Hex code. Selecting equipment in which data input from the host is effective. l Each bit of n indicates as follows: VALUE B IT Device 0 1 0 Printer Invalid Valid 1 Undefined 2 Undefined 3 Undefined 4 Undefined [...]
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Page 54
CBM-230/231 User ’ s Manual CITIZEN 54 10 CHARACTER CODE TABLE 10.1International[...]
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Page 55
CBM-230/231 User ’ s Manual CITIZEN 55 10.2 International Character Code Table[...]
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Page 56
CBM-230/231 User ’ s Manual CITIZEN 56 Appendix 1. Precaution and Maintenance 1.1 Precaution for Handling the Printer Mechanism 1. Use of unspeci fied paper may not assure you of printing quality and product life. 2. With the printing head kept down, do not turn the paper feed knob or pull out the paper. 3. Do not touch the heating element's[...]
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Page 57
CBM-230/231 User ’ s Manual CITIZEN 57 Appendix 2. External Dimensions 1. CBM-230[...]
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Page 58
CBM-230/231 User ’ s Manual CITIZEN 58 2. CBM-231[...]
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Page 59
CBM-230/231 User ’ s Manual CITIZEN 59 Appendix 3. Block Diagram[...]