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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Citizen CBM-920, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Citizen CBM-920 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Citizen CBM-920. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Citizen CBM-920 should contain:
- informations concerning technical data of Citizen CBM-920
- name of the manufacturer and a year of construction of the Citizen CBM-920 item
- rules of operation, control and maintenance of the Citizen CBM-920 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Citizen CBM-920 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Citizen CBM-920, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Citizen service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Citizen CBM-920.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Citizen CBM-920 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
CITIZEN Service Manual Model: CBM-920 Dot Matrix Printer Rev . 1.00 Newly Issued on May . 25. 1998 Ja Ja Ja Jap p p pa a a an n n n C C C CB B B BM M M M C C C Co o o or r r rp p p po o o or r r ra a a at t t ti i i io o o on n n n I I I In n n nf f f fo o o or r r rm m m ma a a at t t ti i i io o o on n n n S S S Sy y y ys s s st t t te e e em m m[...]
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Page 2
CBM -920 Service Man ual - 2 - CITIZEN I I I IN N N NT T T TR R R ROD OD OD OD U U U UC C C CT T T TI I I IO O O ON N N N This ma nual d escrib es the disassembly , reasse mbly , and m ainte nance proc edures of the dot impact pr inter C BM92 0. It is inten de d for field maint enance m en. F F F FE E E EA A A AT T T TU U U UR R R RE E E ES S S S T[...]
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Page 3
CBM -920 Service Man ual - 3 - CITIZEN C C C CO O O ON N N NT T T TE E E EN N N NT T T TS S S S 1. HA NDLING AN D MAINTENANCE OF PRIN TER ........................................................................... 4 2. SPECIFI CA TIONS ............................................................................................................... ..[...]
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Page 4
CBM -920 Service Man ual - 4 - CITIZEN 1 1 1 1. . . .H H H HA A A AN N N ND D D DL L L LI I I IN N N NG G G G A A A AN N N ND D D D M M M MA A A AI I I IN N N NT T T TE E E EN N N NA A A AN N N NC C C CE E E E O O O OF P F P F P F PR R R RI I I IN N N NT T T TE E E ER R R R See the Inst ruction Ma nu a l coming wit h t h e printe r body . 2 2 2 2. [...]
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Page 5
CBM -920 Service Man ual - 5 - CITIZEN 3 3 3 3. . . .D D D DI I I IS S S SA A A ASS SS SS SSE E E EM M M MB B B BL L L LY Y Y Y A A A AN N N ND D D D R R R RE E E EA A A ASS SS SS SSE E E EM M M MB B B BL L L LY Y Y Y 3 3 3 3- - - -1 1 1 1 D D D Di i i is s s sa a a as s ss ss sse e e em m m mb b b bl l l ly y y y P P P Pr r r ro o o oc c c ce e e [...]
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Page 6
CBM -920 Service Man ual - 6 - CITIZEN · Rem ove an N-PE assem bly from the front co v er . (1) Pull out a PE retainer .(It has been press-fit) (2) Remo ve the N-PE as semb ly . · Rem ov e a paper holder brac ket from the front cov er . (1) Using th e Philli ps screwdr iv er , loosen 4 screws( M2 x 6) fixing t he paper h o l der brac k et. (2) Re[...]
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Page 7
CBM -920 Service Man ual - 7 - CITIZEN · Rem o v e a mec hanical assembly from the front cover . (1) Pull out t he mec hanical asse mbly from the front cov e r . · Rem o v e a kno b from the front co v er . (1) Using th e Philli ps screwdr iv er , loosen a screw(PHT , M2 x 6) fixing the knob . (2) Remo ve the knob . · Rem o v e the ro llers from[...]
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Page 8
CBM -920 Service Man ual - 8 - CITIZEN 4 4 4 4. . . . T T T TR R R RO O O OU U U UB B B BL L L LE E E ES S S SH H H HO O O OO O O OT T T TI I I IN N N NG G G G 4 4 4 4- - - -1 1 1 1 T T T Tr r r ro o o ou u u ub b b bl l l le e e es s s sh h h ho o oo oo oot t t ti i i in n n ng g g g P P P Pr r r ro o o oc c c ce e e ed d d du u u ur r r re e e e [...]
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Page 9
CBM -920 Service Man ual - 9 - CITIZEN 4 4 4 4- - - -2 2 2 2 T T T Tr r r ro o o ou u u ub b b bl l l le e e es s s sh h h ho o oo oo oot t t ti i i in n n ng g g g G G G Gu u u ui i i id d d de e e e Phenomenon Cause Check M ethod R emedy F aulty po wer supply Check whet her 5 V DC is av ailable. Supply 5 V DC . Fa ulty mounting and connec tio n o[...]
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Page 10
CBM -920 Service Man ual - 10 - CITIZEN 5 5 5 5. . . . S S S SE E E ER R R RV V V VI I I IC C C CE E E E P P P PA R AR AR ART T T TS S S S L L L LI I I IS S S ST T T T 5 5 5 5- - - -1 1 1 1 P P P Pa a a ar r r rt t t ts s s s L L L Li i i is s s st t t t f f f fo o o or M r M r M r Me e e ec c c ch h h ha a a an n n ni i i is s s sm m m m EXPLODED [...]
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Page 11
CBM -920 Service Man ual - 11 - CITIZEN 5 5 5 5- - - -2 2 2 2 D D D Di i i is s s sa a a as s ss ss sse e e em m m mb b b bl l l ly y y y D D D Dr r r ra a a aw w w wi i i in n n ng g g g[...]
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Page 12
CBM -920 Service Man ual - 12 - CITIZEN 5 5 5 5- - - -3 3 3 3 P P P Pa a a ar r r rt t t ts s s s L L L Li i i is s s st t t t f f f fo o o or r r r C C C Co o o on n n nt t t tr r r ro o o ol l l l B B B Bo o o oa a a ar r r rd d d d 1 / 2 R R R Re e e ef f f f. . . . N N N No o o o. . . .P P P Pa a a ar r r rt t t ts s s s N N N No o o o. . . .D [...]
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Page 13
CBM -920 Service Man ual - 13 - CITIZEN 2 / 2 R R R Re e e ef f f f. . . . N N N No o o o. . . .P P P Pa a a ar r r rt t t ts s s s N N N No o o o. . . .D D D De e e es s s sc r cr cr cri i i ip p p pt t t ti i i io o o on n n nC C C CB B B BM M M M920 920 920 920- - - -P P P PF F F FC C C CB B B BM M M M920 920 920 920- - - -R R R RF F F F CA 1 C [...]
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Page 14
CBM -920 Service Man ual - 14 - CITIZEN 5 5 5 5- - - -4 4 4 4 P P P Pa a a ar r r rt t t ts s s s L L L La a a ay y y yo o o ou u u ut t t t D D D Dr r r ra a a aw w w wi i i in n n ng g g g 5-4-1 Mai n P C B Assy for CB M-920-P F (P arallel Int erface) KJL-1 KJL-2[...]
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Page 15
CBM -920 Service Man ual - 15 - CITIZEN 5-4-2 Main PCB Assy for CBM-920-RF(Ser ial Interface) KJL-1 KJL-2[...]
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Page 16
CBM -920 Service Man ual - 16 - CITIZEN 5-4-3 Drawi ng for Jum per Lead[...]
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Page 17
CBM -920 Service Man ual - 17 - CITIZEN 6 6 6 6. . . . D D D DR R R RA A A AW W W WI I I IN N N NG G G G The following l ists t he re ferenc e drawi ng s fo r m ai ntena nce, and so on. · Bl ock Diagram · Circuit Diag ram ---------------- For the serial interface, F or the parallel interface[...]
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Page 18
CBM -920 Service Man ual - 18 - CITIZEN 6 6 6 6- - - -1 1 1 1 C C C Ci i i ir r r rc c c cu u u ui i i it t t t 6 6 6 6- - - -1 1 1 1- - - -1 1 1 1 B B B Bl l l lo o o oc c c ck k k k D D D Di i i ia a a ag g g gr r r ra a a am m m m CBM-920 CO VERALL WIRING DI A GRAM[...]
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Page 19
CBM -920 Service Man ual - 19 - CITIZEN 6 6 6 6- - - -1 1 1 1- - - -2 2 2 2 C C C Co o o ov v v ve e e er r r ra a a all ll ll ll W W W Wi i i ir r r ri i i in n n ng g g g D D D Di i i ia a a ag g g gr r r ra a a am m m m[...]
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Page 20
CBM -920 Service Man ual - 20 - CITIZEN 6 6 6 6- - - -2 2 2 2 C C C Ci i i ir r r rc c c cu u u ui i i it t t t D D D Di i i ia a a ag g g gr r r ra a a am m m m 6 6 6 6- - - -2 2 2 2- - - -1 1 1 1 CB CB CB CBM M M M- - - -9 9 9 92 2 2 20 0 0 0- - - -PF PF PF PF ( ( ( (P P P Pa a a ar r r ra a a all ll ll lle e e el l l l I I I In n n nt t t te e e[...]
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Page 21
CBM -920 Service Man ual - 21 - CITIZEN 6 6 6 6- - - -2 2 2 2- - - -2 2 2 2 C C C CB B B BM M M M- - - -920 920 920 920- - - -R R R RF F F F ( ( ( (S S S Se e e er r r ri i i ia a a al l l l I I I In n n nt t t te e e er r r rf f f fa a a ac c c ce e e e) ) ) ) 5 5 5 5. . . .S S S SE E E ER R R RV V V VI I I IC C C CE E E E P P P PA A A AR R R RT T[...]