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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Citizen CBM1000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Citizen CBM1000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Citizen CBM1000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Citizen CBM1000 should contain:
- informations concerning technical data of Citizen CBM1000
- name of the manufacturer and a year of construction of the Citizen CBM1000 item
- rules of operation, control and maintenance of the Citizen CBM1000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Citizen CBM1000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Citizen CBM1000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Citizen service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Citizen CBM1000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Citizen CBM1000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
CITIZEN Service Manual Model: CBM1000 Line Thermal Printer Rev . 1.00 Newly issued on Sep. 14. 1999 Ja Ja Ja Jap p p pa a a an n n n C C C CB B B BM M M M C C C Co o o or r r rp p p po o o or r r ra a a at t t ti i i io o o on n n n I I I In n n nf f f fo o o or r r rm m m ma a a at t t ti i i io o o on n n n S S S Sy y y ys s s st t t te e e em m [...]
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Page 2
CBM1000 Se rvice Man ual – 2 – CIT IZEN I I I IN N N NT T T TR R R ROD OD OD OD U U U UC C C CT T T TI I I IO O O ON N N N This m anual describe s the disass embly , reassem bly , and maint enance procedure s of the line thermal printer CBM1000. It is intended for fi eld maintenance men. F F F FE E E EA A A AT T T TU U U UR R R RE E E ES S S S [...]
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Page 3
CBM1000 Se rvice Man ual – 3 – CIT IZEN C C C CO O O ON N N NT T T TE E E EN N N NT T T TS S S S 1. HANDLING AND MAINTENAN CE OF PRINTE R .......................................................................... 5 2. SPECIFI CA TIONS ...............................................................................................................[...]
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Page 4
CBM1000 Se rvice Man ual – 4 – CIT IZEN 6.2 Circuit Di agram ........................................................................................................................37 6.2.1 Control PCB Assy (Serial I nterface D-sub 25)............................................................ 37 6.2.2 Control PCB Assy (Paral lel Interface) ..[...]
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Page 5
CBM1000 Se rvice Man ual – 5 – CIT IZEN 1 1 1 1. . . .H H H HA A A AN N N ND D D DL L L LI I I IN N N NG G G G A A A AN N N ND D D D M M M MA A A AI I I IN N N NT T T TE E E EN N N NA A A AN N N N CE CE CE CE O O O OF F F F P P P PR R R RI I I IN N N NT T T TE E E ER R R R See the User ’ s Ma nua l coming wit h the printer bod y .[...]
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Page 6
CBM1000 Se rvice Man ual – 6 – CIT IZEN 2 2 2 2. . . .S S S SP P P PE C EC EC ECI I I IF F F FI I I IC C C CA A A AT T T TI I I IO O O ON N N NS S S S 2 2 2 2. . . .1 1 1 1B B B Ba a a as s s si i i ic c c c S S S Sp p p pe e e ec c c ci i i if f f fi i i ic c c ca a a at t t ti i i io o o on n n ns s s s Model Item CBM1000 – RF 120S/A CBM100[...]
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Page 7
CBM1000 Se rvice Man ual – 7 – CIT IZEN 3 3 3 3. . . .D D D DI I I IS S S SA A A ASS SS SS SSE E E EM M M MB B B BL L L LY Y Y Y A A A AN N N ND D D D REA REA REA REASS SS SS SSE E E EM M M MB B B BL L L LY Y Y Y For mainte nance oper at io ns, note the followi ng : Notes: (1) Do not di sassem ble/rea ssemble or adjust the machi ne, if it f unc[...]
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Page 8
CBM1000 Se rvice Man ual – 8 – CIT IZEN 3 3 3 3. . . .1 1 1 1D D D Di i i is s s sa a a as s ss ss sse e e em m m mb b b bl l l ly y y y P P P Pr r r ro o o oc c c ce e e ed d d du u u ur r r re e e e Disasse mbly proc edure con s ist s of the following tw o sect ions. • M ain body • M echanism 3 3 3 3. . . .1 1 1 1. . . .1 1 1 1D D D Di i [...]
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Page 9
CBM1000 Se rvice Man ual – 9 – CIT IZEN 3. Remo v i ng the T op Cover S A (1) Remove the pri nter cove r SA. (2) Remove the two screws M 3 × 6 (ST). While u nhooking the part “ B” o f the frame from the top cover SA, lift the top cover . At this tim e, avoid the power switch. (3) Unhook t he operation pan el cable from the cable ho lder , [...]
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Page 10
CBM1000 Se rvice Man ual – 10 – CIT IZEN 5. Remov i ng the Contr ol PCB Assy (1) Remove the mecha ni sm unit. (2) Remove the two screws M 3 × 6 (ST). (3) Lift the front part of the con trol PCB assy to disengage t he power switc h from the switch guide of the bottom chassis S A. Then pull the co ntrol PCB assy tow ard you to remove it. 6. Remo[...]
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Page 11
CBM1000 Se rvice Man ual – 11 – C ITIZE N 7. Removing the T ear Bar (1) Open t h e print er cover . (2) Remove the tea r bar from the printer cover SA by pulling it as show n in the figure. Note on reas sem bling: When r eassem bling, pr ess-fit it to the printer cover . 8. Remov i ng the Operat i on Pane l S A and Front C over (1) Remove the t[...]
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Page 12
CBM1000 Se rvice Man ual – 12 – CIT IZEN 10. Removing the Seri al IF Plate (1) Remove the co ntro l PCB assy . (2) Straighten the projectio ns of the serial IF plate and remov e it from the bottom chassis S A. (For serial IF type) (3) Remove the o ne screw M3 × 6 for frame ground (FG) and rubber feet from the bottom chassis. 3 3 3 3. . . .1 1 [...]
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Page 13
CBM1000 Se rvice Man ual – 13 – CIT IZEN 2. Removing the Platen SA (1) Whi le pushing the pre ssure arm downw ardly , turn the plat en bush ing by 90 degr ees in either dir ection. (Then, the flat surfaces of the left side plate n bush ing ar e set i n verti cal.) (2) Lift the left side platen SA to disengage it from the U- shaped groove on t h[...]
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Page 14
CBM1000 Se rvice Man ual – 14 – CIT IZEN 4. Removing the Gears (1) Remove the two scr ews M3 × 6 (ST) and remove the gear holder . (2) Remove the re duction gear and idle gear from the gear holder , in that order . Note on reas sem bling: Apply grease (Molykote EM-10L) to the shafts of t he g ear holder . 5. Removing the Auto Cu tter SA (1) Re[...]
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Page 15
CBM1000 Se rvice Man ual – 15 – CIT IZEN 7. Remov i ng the Pres sure Arm s (1) Disengage the EXT spring-01 from th e pressure arm-L an d th en remove the pressure arm-L from the main chassis. (2) Disengage the EXT spring-01 from th e pressure arm-R and then remove the pressure arm- R from the main ch as sis. (3) Remove the one scr ew M3 × 6 (S[...]
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Page 16
CBM1000 Se rvice Man ual – 16 – CIT IZEN 9. Remo v i ng the T op Chassi s S A (1) Unhook the he ad cable assy from the cable holde r . (2) Detach the wire. (3) Remove the two screws M 2.6 × 6 (BT) and d eta ch th e h ead co ve r . (4) Remove the two scr ews M3 × 4 and de- tach the t hermal head. Then, discon- nect the two connectors from the [...]
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Page 17
CBM1000 Se rvice Man ual – 17 – CIT IZEN 1 1. Removing the Center Fra me (1) Remove the PN E lever assy , sensor plate, guide roller and DIP SW cover block. (2) Remove the one screw M2.6 × 6 (BT) and det ach t he sensor PCB as sy . (3) Remove the slider from the DIP SW cover . Note on reas sem bling: When r eassembl ing the sensor PC B assy , [...]
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Page 18
CBM1000 Se rvice Man ual – 18 – CIT IZEN 3 3 3 3. . . .3 3 3 3L L L Lu u u ub b b br r r ri i i ic c c ca a a at t t ti i i io o o on n n n Apply the sp ecified lubricant to the indicated places. 3 3 3 3. . . .3 3 3 3. . . .1 1 1 1L L L Lu u u ub b b br r r ri i i ic c c ca a a an n n nt t t t Grease: Molykote EM-10L 3 3 3 3. . . .3 3 3 3. . . [...]
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Page 19
CBM1000 Se rvice Man ual – 19 – CIT IZEN 4 4 4 4. . . .T T T TR R R RO O O OU U U UB B B BL L L LE E E ES S S SH H H HOO OO OO OOT T T TI I I IN N N NG G G G 4 4 4 4. . . .1 1 1 1T T T Tr r r ro o o ou u u ub b b bl l l le e e es s s sh h h ho o oo oo oot t t ti i i in n n ng g g g P P P Pr r r ro o o oc c c ce e e ed d d du u u ur r r re e e e[...]
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Page 20
CBM1000 Se rvice Man ual – 20 – CIT IZEN l l l l P P P Pr r r ri i i in n n nt t t ti i i in n n ng g g g f f f fa a a ai i i il l l lu u u ur r r re e e e Phenomenon Cause Check Method Remedy Faulty DC o utput volt - age from the AC adapter Check whether the specifie d AC ad apter is used. Use the s pecified AC adapter . Faulty co nt rol PC B [...]
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Page 21
CBM1000 Se rvice Man ual – 21 – CIT IZEN l l l l P P P Pa a a ap p p pe e e er r r r f f f fee ee ee eed d d d f f f fa a a ail il il ilu u u ur r r re e e e Phenomenon Cause Check Method Remedy Faulty connection of t he motor connector Check con nection of the motor connector . Conne ct the connector correctly . Defective motor Measure the sup[...]
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Page 22
CBM1000 Se rvice Man ual – 22 – CIT IZEN l l l l F F F Fa a a au u u ul l l lt t t ty y y y s s s se e e en n n ns s s so o o or r r r Phenomenon Cause Check Method Remedy Faulty p ap er sensor Check whether the ER- ROR lam p flicker s when pa per is out. Replace the sen s or PC B assy . Foreign s ubstance i s attached to the paper sensor . Che[...]
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Page 23
CBM1000 Se rvice Man ual – 23 – CIT IZEN 5 5 5 5. . . .S S S SE E E ER R R RV V V VI I I I CE CE CE CE P P P PA A A AR R R RT T T TS S S S L L L LI I I IS S S ST T T T 5 5 5 5. . . .1 1 1 1P P P Pa a a ar r r rt t t ts s s s L L L Li i i is s s st t t t f f f fo o o or M r M r M r Me e e ec c c ch h h ha a a an n n ni i i is s s sm m m m E X P [...]
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Page 24
CBM1000 Se rvice Man ual – 24 – CIT IZEN E X P L O D E D V I E W 2/2 Ref. No. Parts No. Description Q'ty Remarks 41 E 4002-610 T op Chassis 1 42 Thermal Head KF2003-GD30C 1 43 E 4900-650 Head Cable Assy 1 44 E 8023-120 Head Cover 1 45 E 6602-160 Damper 1 46 E 6612-05 Roller 1 47 E 8023-140 W ire Cover 1 48 E 6233-180 Chassis Shaft 1 50 E 6[...]
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Page 25
CBM1000 Se rvice Man ual – 25 – CIT IZEN 5 5 5 5. . . .2 2 2 2D D D Di i i is s s sa a a as s ss ss sse e e em m m mb b b bl l l ly y y y D D D Dr r r ra a a aw w w wi i i in n n ng g g g l l l l D D D Di i i is s s sa a a ass ss ss sse e e em m m mb b b bl l l ly y y y D D D Dr r r ra a a aw w w wi i i in n n ng g g g- - - -1 1 1 1[...]
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Page 26
CBM1000 Se rvice Man ual – 26 – CIT IZEN l l l l D D D Di i i is s s sa a a ass ss ss sse e e em m m mb b b bl l l ly y y y D D D Dr r r ra a a aw w w wi i i in n n ng g g g- - - -2 2 2 2[...]
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Page 27
CBM1000 Se rvice Man ual – 27 – CIT IZEN 5 5 5 5. . . .3 3 3 3P P P Pa a a ar r r rt t t ts s s s L L L Li i i is s s st t t t f f f fo o o or r r r C C C Co o o on n n nt t t tr r r ro o o ol l l l P P P P CB A CB A CB A CB As s s ss s s sy y y y 5 5 5 5. . . .3 3 3 3. . . .1 1 1 1C C C Co o o on n n nt t t tr r r ro o o ol l l l P P P PCB CB [...]
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Page 28
CBM1000 Se rvice Man ual – 28 – CIT IZEN 2 2 2 2/ / / /3 3 3 3 Ref. No Parts No. Description CBM1000 R CBM1000 P C101,103-109 C. Cap. GRM40CH101J50PT 8 8 C1 1 1,1 12,1 15 C. Cap. GRM40CH470 J50PT 3 3 C125-127 C. Cap. GRM40F104Z50PT 3 RA1,2 E 3500-370 Re. Array BCN31 -8SI 332J 2 R1,2,16,18,29 33,34,42 Chip Re. CR10- 332J 8 8 R3,15,22,27 47,52 Ch[...]
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Page 29
CBM1000 Se rvice Man ual – 29 – CIT IZEN 3 3 3 3/ / / /3 3 3 3 Ref. No Parts No. Description CBM1000 R CBM1000 P CN3 E 48000945 Connector 53313-3015 1 1 CN4 E 48000755 Connector 53014-0310 1 1 CN5 E 48000765 Connector 53015-0510 1 1 CN6 E 48000955 Connector S6B-PH-K-S 1 1 CN7 E 48000930 Connector 53015-0610 1 1 CN8 E 48000755 Connector 53014-03[...]
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Page 30
CBM1000 Se rvice Man ual – 30 – CIT IZEN 5 5 5 5. . . .4 4 4 4P P P Pa a a ar r r rt t t ts s s s L L L La a a ay y y yo o o ou u u ut t t t D D D Dr r r ra a a aw w w wi i i in n n ng g g g 5 5 5 5. . . .4 4 4 4. . . .1 1 1 1C C C Co o o on n n nt t t tr r r ro o o ol l l l P P P PCB CB CB CB A A A Ass ss ss ssy y y y ( ( ( (S S S Se e e er r [...]
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Page 31
CBM1000 Se rvice Man ual – 31 – CIT IZEN 5 5 5 5. . . .4 4 4 4. . . .2 2 2 2C C C Co o o on n n nt t t tr r r ro o o ol l l l P P P PCB CB CB CB A A A Ass ss ss ssy y y y ( ( ( (P P P Pa a a ar r r ra a a all ll ll lle e e el l l l I I I In n n nt t t te e e er r r rf f f fa a a ac c c ce e e e) ) ) )[...]
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Page 32
CBM1000 Se rvice Man ual – 32 – CIT IZEN 5 5 5 5. . . .4 4 4 4. . . .3 3 3 3O O O Op p p pe e e er r r ra a a at t t ti i i io o o on n n n P P P PCB CB CB CB A A A Ass ss ss ssy y y y Ref. No Description LED1 LED SEL -2410E (GREEN) LED2 LED SEL -21 10S (RED) R1 Resist or RD25M10-220 W R2 Resist or RD25M10-470 W S1 T act Switch SKHHBV Operation[...]
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Page 33
CBM1000 Se rvice Man ual – 33 – CIT IZEN 5 5 5 5. . . .4 4 4 4. . . .4 4 4 4S S S Se e e en n n ns s s so o o or r r r P P P PC C C CB A B A B A B Ass ss ss ssy y y y Ref. No Description IC1 I nterrupter GP2S24 IC2 Photo T ransistor ST-23G-C S1 Micro Switch D3C-2220 Sensor Cable Assy SEC- 2853 PCB 1000-04[...]
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Page 34
CBM1000 Se rvice Man ual – 34 – CIT IZEN 5 5 5 5. . . .4 4 4 4. . . .5 5 5 5P P P PN N N NE E E E P P P PC C C CB A B A B A B Ass ss ss ss y y y y i i i in n n n P P P PN N N NE E E E L L L Le e e ev v v ve e e er r r r A A A Ass ss ss ssy y y y Ref. No Description IC1 I nterrupter GP2S24 PNE Cable Assy SEC -2854 PCB 1000-05[...]
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Page 35
CBM1000 Se rvice Man ual – 35 – CIT IZEN 6 6 6 6. . . .D D D DR R R RA A A AW W W WI I I IN N N NG G G G The follow ing lists the ref erenc e drawing s for ma int e nance, an d so o n. • B l o c k d i a g r a m • C i rcu it diagrams for the following circuits • C ontrol PCB Assy (Ser ial Int erf a ce) • C ontrol PCB Assy (Para llel Int [...]
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Page 36
CBM1000 Se rvice Man ual – 36 – CIT IZEN 6 6 6 6. . . .1 1 1 1B B B Bl l l lo o o oc c c ck k k k D D D Di i i ia a a ag g g gr r r ra a a am m m m[...]
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Page 37
CBM1000 Se rvice Man ual – 37 – CIT IZEN 6 6 6 6. . . .2 2 2 2C C C Ci i i ir r r rc c c cu u u ui i i it t t t D D D Di i i ia a a ag g g gr r r ra a a am m m m 6 6 6 6. . . .2 2 2 2. . . .1 1 1 1 C C C Co o o on n n nt t t tr r r ro o o ol l l l P P P PCB CB CB CB A A A Ass ss ss ssy y y y ( ( ( (S S S Se e e er r r ri i i ia a a al l l l I I[...]
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Page 38
CBM1000 Se rvice Man ual – 38 – CIT IZEN 6 6 6 6. . . .2 2 2 2. . . .2 2 2 2C C C Co o o on n n nt t t tr r r ro o o ol l l l P P P PCB CB CB CB A A A Ass ss ss ssy y y y ( ( ( (P P P Pa a a ar r r ra a a al l l ll l l le e e el l l l I I I In n n nt t t te e e er r r rf f f fa a a ac c c ce e e e) ) ) )[...]
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Page 39
CBM1000 Se rvice Man ual – 39 – CIT IZEN 7 7 7 7. . . .O O O OU U U UT T T T ER ER ER ER D D D DI I I IM M M ME E E EN N N NS S S SI I I IO O O ON N N N l l l l C C C CM M M MB B B B 1000 1000 1000 1000S S S S Unit: mm[...]
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Page 40
CBM1000 Se rvice Man ual – 40 – CIT IZEN l l l l C C C CB B B BM M M M100 100 100 1000 0 0 0A A A A/ / / /C C C CB B B BM M M M10 10 10 100 0 0 00 0 0 0D D D D Unit: mm[...]
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Page 41
CBM1000 Se rvice Man ual – 41 – CIT IZEN l l l l AC AC AC AC A A A Ad d d da a a ap p p pt t t te e e er r r r ( ( ( (3 3 3 31 1 1 1 A A A AD D D D) ) ) ) Unit: mm[...]