Citizen CL-S621-C-GRY manual

CL-S621 & CL-S631 Thermal T ransfer Barcode & Label Printer U SER'S M ANUAL[...]

2 CONTENTS Befor e Oper ation INTR ODUCTION -------------------------------------------------------------------- 3 COMPLIANCE ST A TEMENT FOR EUR OPEAN USER S ----------------------------- 4 GS MARK ST A TEMENT -------------------------------------------------------------- 4 FCC COMPLIANCE ST A TEMENT F OR AMERICAN USERS ----------------------- 4 E[...]

3 ❚❚❚ Main Features ❚❚❚ <High-speed, high-quality printing> This print er can be used for high-speed high-qualit y printing thanks to its dir ect thermal method and thermal tr ansfer method that use a line thermal printhead t ogether with its 3 2 bit RISC CPU and its 'hist ory control IC'. <Easy operation> • It i[...]

4 COMPLIANCE S T A TEMENT F OR EUR OPEAN USER S CE marking sho ws conformit y t o the following crit eria and pr ovisions: Lo w V olt age Directiv e (2 00 6/9 5/EC, formerly 7 3/2 3/EEC)/EN6 0 9 5 0-1 EMC Dir ective (2 00 4/1 0 8/EC, formerly 8 9/3 3 6/EEC)/EN5 5 0 2 2, EN5 5 0 2 4, EN6 1 000-3-2 & EN6 1 000-3-3 GS MARK S T A TEMENT This pr odu[...]

5 EMI COMPLIANCE S T A TEMENT F OR CANADIAN USER S This Class A digit al appar atus complies with Canadian ICES-00 3. This equipment gener at es and use s radio fr equency ener gy and if not inst alled and used properl y , that is, in strict accor dance with the manufactur er's instructions, may cause int erference t o r adio and t elevision r[...]

6 IMPOR T ANT S AFETY INS TR UCTIONS • R ead all of these instructions and sa ve them for la ter r eference. • F ollow all w arnings and instructions marked on the pr oduct. • Unplug this pr oduct fr om the wall outlet befor e cleaning. Do not use liquid or aer osol cleaners. Use a damp cloth for cleaning. • Do no t use this product near w [...]

7 NO TICE • Befor e use, be sur e to r ead this manual. And keep it hand y for refer ence when needed. • The cont ents of this manual ma y change without prior notice. • R eproduction, tr ansfer , or tr ansmission of the cont ents of this manual without prior consent is strictly prohibit ed. • We are no t liable for any damage r esulting fr[...]

8 Indicat es a situation which, if not observ ed and handled pr operly , could r esult in death or serious injury . Indicat es a situation which, if not observ ed and handled pr operly , could r esult in injury . S AFETY INS TR UCTIONS which must be stric tly observ ed ! Caution • To pr ev ent personal injury or property damage, the follo wing sh[...]

9 • Prior t o oper ation, r ead the safet y instructions carefull y and observe them. • Do no t drop or put for eign mat ter such as clips and pins int o the print er . This ma y cause problems. • Be car eful when moving or carrying the print er . Dr opping the printer ma y cause injury or pr operty damage. • Mak e sure if y ou open the t o[...]

1 Se tup 10 C onfirmation of Car t on Cont ents Not e: The emp t y carton and packing ma terials should be st ored for futur e shipping of the print er . R emoving the P acking Ma terial The print er is shipped with adhesive t ape in place t o hold the top cov er closed. Simply r emov e the tw o pieces of tape on either side of the t op co ver . Th[...]

11 Setup Pa rt Names and F unc tions Fr ont V iew 3 1 2 4 5 Operation Panel (p.15) 1 T op co ver Is opened v er tically t o set media or ribbon. 2 Heat dischar ge vent It allo ws warm air t o vent fr om the printer . Be sur e not to block it with media e tc. 3 Opera tion panel This is used t o make changes and adjustment s to the print er and its c[...]

1 Se tup 12 2 1 4 3 Pa rt Name s and Functions 1 Ribbon drive unit 2 Head close knob Push the head close knob t o lock the mechanism closed. If you push on another part of the mechanism, the print er may no t lock closed correctly . 3 Ribbon holder It is used t o at t ach the ribbon and paper core. 4 Fr ont cov er It is remo ved t o install op tion[...]

13 Setup 3 2 5 6 7 4 1 Pa rt Name s and Functions 1 Fr ont (winding side) ribbon t ension adjustment knob This is adjust ed according t o the width of the ribbon that is used. It is also used when the ribbon is wrinkled or slips. 2 Fr ont (winding side) ribbon left -right balance adjustment knob It is used t o per form an adjustment when the ribbon[...]

1 Se tup 14 -1 -1 -2 -2 2 3 4 1 3 4 5 7 8 6 Pa rt Name s and Functions 1 Thermal printhead This is the printhead. Av oid touching this with y our fingertips and leaving grea se or dir t on the printhead surface. 2 Sensor arm The media can be installed b y r aising this arm. The media can be held in place b y lowering this arm. 3 Upper sensor ( 3 -1[...]

15 Setup Pa rt Name s and Functions Oper ation P anel 1 2 3 4 5 6 8 7 1 PO WER LED This is lit when the print er pow er is on. (green) 2 PRINT LED This is lit when the print er is able to print. (gr een) 3 CONDITION LED This is on when selecting set tings. (or ange) 4 ERR OR LED This is lit or flashe s when the printer is in an alarm or err or stat[...]

1 Se tup 16 Pa rt Name s and Functions 1 2 3 4 R ear V iew 1 Serial int erface (RS2 3 2C) This receiv es serial tr ansmission of dat a from a host comput er . 2 USB int erface This receiv es USB tr ansmission of dat a from a host comput er . 3 Po w er switch The is the pow er switch for the printer . 4 Po w er cord inlet The connect or of the enclo[...]

17 Setup C onnec tion t o P o wer 1. Check that the po wer switch t o the printer is turned OFF . 2. C onnect the connect or of the pow er cord t o the power cor d inlet on the print er . 3. Insert the plug of the power cor d in the A C outlet. Caution Use an A C outlet that accept s a three-pr onged plug. Otherwise, static electricit y may be gene[...]

1 Se tup 18 C onnec tion t o a C omput er This product ha s tw o int er faces tha t can be used to r eceive printing dat a: a serial port (RS2 3 2C) and a USB port (USB1.1). An op tional int ernal Ethernet, an IEEE1 2 8 4 Par allel or Wir eless LAN port can be added b y your dealer . W ith the e xception of a wir eless LAN connection, an int er fac[...]

19 Print er Oper ation Po w er ON/OFF T urning on the pow er 1. T urn on the po w er switch on the back of the printer . 2. The PO WER and PRINT LED are lit. T urning off the pow er 1. T urn off the po w er switch on the back of the printer . 2. The PO WER and PRINT LED go off. P ower Switch P ower Switch Oper ation P anel 2 Print er Oper ation[...]

2 Print er Oper ation 20 1 PA USE k ey: T empor arily pauses printing • When this k ey is pushed once, the PRINT LED turns off and the print er t empor arily pauses. • When it is pushed during printing, the print er pauses aft er the label curr ently being printed is issued. Pr essing the k ey a second time r estart s printing and the r emainin[...]

21 Print er Oper ation LED F unc tions 1 PO WER LED It lights up when print er pow er is turned on. (gr een) 2 PRINT LED This is lit when the print er is able to print. (green) 3 CONDITION LED This is on when selecting set tings. (or ange) 4 ERR OR LED This is lit or flashes when the print er is in err or st atus. (red) T able of Alarm and Error In[...]

2 Print er Oper ation 22 Set ting the Media Media Sizes The position of label and t ag media is sensed by either a tr anspar ent sensor or a r eflective sensor . Tr ansparent sensor: De t ects the gaps bet ween label media and notche s of t ag media R eflectiv e sensor: Det ects the black mark * Use a transpar ent sensor for label media gaps and me[...]

23 Print er Oper ation Media holder bar Media holder guide Sensor arm Lar ge blue-head open lev er Head unit 2. Fir stly , slide the t wo black plastic parts of the media holder a ssembly t ogether . Ensur e corr ect alignment of the guide with the bar as it can onl y be installed in one dir ection. 3. Slide the r oll of media over the media bar . [...]

2 Print er Oper ation 24 6. Set ting sensor positions. When using a tr ansparent sensor Mov e the bot tom sensor close t o the cent er of the width of the media, then align the upper sensor marker and the bo t t om sensor marker (whit e) using the mov able media guide. When using media that is 4 inches wide, position the upper sensor and the bot to[...]

25 Print er Oper ation 7. Align the media with the left fix ed media guide, align the right mov able media guide with the media width, and low er the sensor arm. 8. Push the head close knob t o low er and lock the head unit. Be sur e to alw ay s push the head close knob to lock the head unit. Align it with the width of the media that ha s been set,[...]

2 Print er Oper ation 26 Set ting the Ribbon The following kinds and size s of ribbons can be used. T ype s ...................................................... Inside wound and out side wound ribbon Max. ribbon width ............................... 1 1 4. 0 mm (4.5 0 inch) Min. ribbon width ................................ 2 5.4 mm (1.00 inch) M[...]

27 Print er Oper ation 4. Push the lar ge blue-head open lev er to r elease the head unit. Pull out the ribbon fr om the bot t om of the head unit to the ribbon winding side. Winding side ribbon holder Winding side ribbon holder 3. Install the unused ribbon and holder in t o the rear ribbon driv e unit. The splines on the ribbon driv e gear mechani[...]

2 Print er Oper ation 28 7. Push the head close knob t o low er and lock the head unit. Be sure t o alw ay s push the head close knob to lock the head unit. If the ribbon is wrinkled, push the FEED k ey until the wrinkles disappear . If the wrinkle s do not disappear or if it slips, perform ribbon balance adjustment and ribbon t ension adjustment. [...]

29 Print er Oper ation Mode Se t tings Mode K ey oper ation HEX dump mode T urning po wer on while pushing the ST OP ke y . Self print mode T urning po wer on while pushing the FEED ke y . Menu set ting mode T urning po wer on while pushing the MODE/REPEA T ke y . HEX Dump Mode  When using label media T urn on print er pow er while pushing the S[...]

2 Print er Oper ation 30 Self Print Mode Pe r forming a self te st print is an eas y wa y t o check on the stat e of printer set ting and printing qualit y . Install the media as e xplained in “Installing the Media” and then oper at e the printer a s follow s.  Case of label media T urn on print er power while pushing the FEED ke y . When th[...]

31 Print er Oper ation Menu Setup Mode If the print er pow er is turn on while the MODE/REPEA T k ey is pr essed, the print er enter s menu setup mode. In this mode, the print er’ s configur ation can be changed using the V uePrint Menu Sy st em. During menu set ting mode, the PRINT LED and CONDITION LED ar e on. Media must be inst alled in the p[...]

2 Print er Oper ation 32 Menu Set ting Flow Chart The following is a flo w chart showing the CL -S6 2 1/CL -S6 3 1 V uePrint menu s yst em. 7 Datamax ® Emulation YES Pre ss FEED key for 3 seconds NO NO NO YES YES NO NO SAVE SAVE SAVE SAVE SAVE SAVE YES YES / Select / Sa ve NO / Next It em / Change V alue Next Digit Exit t o previous men u NO EXIT [...]

2 Print er Oper ation 33 7 Zebr a ® Emulation YES Pre ss FEED key for 3 seconds NO NO NO YES YES NO NO SAVE SAVE SAVE SAVE SAVE SAVE YES YES / Select / Sa ve NO / Next It em / Change V alue Next Digit Exit t o previous men u NO EXIT EXIT EXIT EXIT EXIT EXIT EXIT EXIT EXIT EXIT YES YES Change V alue Change V alue Change V alue NO NO YES NO YES • [...]

2 Print er Oper ation 34 Printing during sub menu set ting Printing during t op menu set ting This particular ex ample is changing the print speed and print darkness then continues thr ough the remainder of the “Print Se tup” menu. The actual output fr om the printer is "v ertically re versed" due t o the w a y the print er outputs th[...]

35 Print er Oper ation Machine Information Model Number : CL-S631 Boot V ersion : X.X ROM V ersion : XXXXXXXX ROM Date (DD//MM//YY) : XX/XX/XX ROM Check Sum : XXXX Head Check : OK Print Counter : 0000.872 km Service Counter : 0000.872 km Cut Counter : 83 Sensor Monitor : 2.56 V Option Interface : None Current Menu Setting [Global Config Menu] Confi[...]

2 Print er Oper ation 36 Menu Set ting T able Global Config menu - allo ws y ou to switch be tw een 3 complet e ‘config sets’ cont ained within the printer . P age Se tup Menu - allow s you t o change set tings relat ed t o the media or print quality . Sy st em Setup Menu - allo ws y ou to change se t tings for the print er hardw are and basic [...]

37 Print er Oper ation T op Menu Sub Men u Default Menu Remarks Ke yboard Lock Off On Pre vents the contr ol panel from affecting Off the printer's configur a tion. (User "lock-out") Control Code STD S TD Selects be tw een the Standard S TX control AL T code or the "Alt ernativ e" code. Sometimes AL T -2 called "AS4 00[...]

2 Print er Oper ation 38 T op Menu Sub Men u Default Menu R emarks R S-2 3 2C Parit y None None Se ts the communica tion parity of the serial Odd int er face. Even R S-2 3 2C Length 8 bits 8 bit s Se ts the char acter length of the serial 7 bits interface. R S-2 3 2C Stop bit 1 bit 1 bit Set s the stop bit of the serial int er face. 2 bits R S-2 3 [...]

39 Print er Oper ation 7 Zebr a ® Emulation Mode Set tings [Zebr a ® Emulation] T op Menu Sub Men u Default Menu Remarks Global – Config Se t 1 Config Set 1 Sets the Config Se t. configur ation Config Set 2 Config Set 3 P age Se tup Print Speed 4 IPS 2 to 6 IPS [F or CL -S6 2 1] Printing speed set ting. (5 or 6 IPS only in Dir ect Thermal mode.[...]

2 Print er Oper ation 40 T op Menu Sub Men u Default Menu R emarks Emulation Select ZPI2 DM4 Selects DataMax ® /Zebr a ® compatibilit y DMI DM4: DataMax ® 40 0 DPP DMI: DataMax ® IClass ZPI2 DPP: Dat aMax ® Prodigy Plus ® ZPI2: Zebr a ® Emulation Emulation Aut o O n On Selects the det ection of Datamax ® and Det ect Off Zebr a ® emulation.[...]

41 Print er Oper ation Mode Set tings [Zebr a ® Emulation] T op Menu Sub Men u Default Menu Remarks R S-2 3 2C Stop bit 1 bit 1 bit Set s the stop bit of the serial int erface. 2 bits R S-2 3 2C X-ON Y es Y e s Selects the X -ON flow contr ol of the serial No interface. IEEE1 2 8 4 ON O N Enable or disables the 'enhanced' fea tures of OF[...]

2 Print er Oper ation 42 Quick Se tup of the Print Method The print method (thermal tr ansfer method/dir ect thermal method) can be set using oper ation panel in addition t o menu set ting mode. Set ting method Each time you push the P A USE k ey while pushing the MODE/REPEA T k ey , a buzzer sounds and the print er switches bet ween thermal tr ans[...]

43 Print er Oper ation Menu Setting Table (p.37, p.40) Selec ting the Ribbon W inding Dir ec tion Besides the Men u Setup Mode, you can also select the ribbon winding direction (out side-wound / inside-w ound) by using the k ey s on the Oper ation P anel. Outside-w ound and inside-wound will switch fr om one to ano ther each time y ou pr ess the P [...]

2 Print er Oper ation 44 Manually Selec ting the Print er Emulation To manually choose bet ween Da tamax ® and Zebr a ® emulations, y ou can use the V uePrint menu s yst em. The Emulation Select option in the S yst em Setup menu allo ws y ou to do this. Alt ernativel y , you can use the “Quick Switch” op tion as follow s: 1. T urn on the prin[...]

45 Print er Adjustments Sensor Adjustment s The sensing le vel of both the tr anspar ent (see thru) and reflective sensor s is adjust ed separ atel y and independently . Firstl y , the sensor t ype must be select ed either using the V uePrint menu sy stem or the Sensor Me thod Selection shown belo w . Then the adjustment and calibr ation of the sen[...]

3 Print er Adjustment s 46 Adjusting the T r anspar ent sensor 1. Push the lar ge blue-head open lev er to open the head unit and sensor arm, then r eturn only the sensor arm to it s original position. Align the upper sensor mark er and the bot t om sensor marker (whit e) using the mo vable media guide. Upper sensor Bot tom sensor Mov able media gu[...]

47 Print er Adjustments Adjusting the R eflec tive sensor 1. Open the printhead and the sensor arm, then align the position of the sensor mark er of the bot t om sensor is at the cent er of the black mark on the media. Black mark Media Bot tom sensor Reflectiv e sensor marker Black mark Black mark Label Liner media Bot tom sensor 4. If the P A USE [...]

3 Print er Adjustment s 48 Media Thickne ss Adjustment It ma y be necessary t o adjust the printer accor ding to the thickne ss of the media being used. This can be done easil y b y rot ating the media adjustment dial t o impro ve the print qualit y . •P oor print qualit y acr oss the complete print out means wr ongly set media thickness. See thi[...]

49 Print er Adjustments Media W idth Adjustment Caution When using narro w media, be sure t o MAKE this adjustment. (If y ou do not, the head ma y be damaged b y jamming, etc.) 9 Media width adjustment dial The head pr essur e varies accor ding t o the width of the media being print ed. The head pre ssure balance must be adjust ed accor ding to med[...]

3 Print er Adjustment s 50 Front ribbon left-right balance adjustment knob Back ribbon left-right balance adjustment knob Front ribbon tension adjustment knob Back ribbon tension adjustment knob A djusting the Ribbon When using narr ow -width ribbons or very specialist thermal ribbon ma terial, it ma y be necessary t o adjust the ribbon tension and[...]

51 Print er Adjustments Ribbon Balance Adjustment Do this adjustment b y turning the front and back balance adjustment knobs. If the ribbon is wrinkled, adjust it as follo ws. The scale is usually aligned with the cent er . Adjustment pr ocedure 1. Check bet ween the suppl y side ribbon and the back balance adjustment knob t o find out on which sid[...]

3 Print er Adjustment s 52 Cleaning W ipe off any for eign mat ter such a s media dust, dir t and adhesiv e substances built up ar ound the printhead with the head cleaning pen (head cleaner) pr ovided, and use a soft cloth soak ed in eth yl alcohol for the platen e tc. It is particularly import ant to clean the thermal printhead aft er printing on[...]

53 Tr o u bleshooting Indication The LED do not light up when print er pow er is connected. P aper is feeding, but nothing is print ed. The printer is no t printing neatly . Correctiv e action 1) Insert the plug of the power cor d corr ectly in the electric outlet. 2) Insert the connector of the pow er cord correctl y into the po wer inlet of the p[...]

4 Tr oubleshooting 54 Indication The print er is not printing neatly . The printing position changes. The ribbon is wrinkled The ribbon slips (ribbon dirt is produced.) The ribbon does not wind. Check 4) Is the thermal printhead dirt y? Is a label stuck t o the head. 5) Is the recommended ribbon or a ribbon of the same t ype used? 6) Is the thermal[...]

55 Appendix es It em Description Printing Printing method Thermal tr ansfer/Dir ect thermal Re solution Main scanning line densit y: 2 0 3 dots/inch (8 dot s/mm) (CL -S6 2 1) 3 00 dots/inch (1 1.8 do ts/mm) (CL -S6 3 1) Sub- scanning line densit y: 2 0 3 dots/inch (8 dots/mm) (CL -S6 2 1) 3 00 dots/inch (1 1.8 do ts/mm) (CL -S6 3 1) Head 8 6 4 dots[...]

Appendix es 56 Specifications It em Description Bar code One-dimension • Code 3 of 9 • UPC-A • UPC-E • EAN-1 3 (J AN-1 3) (for Dat amax ® emulation) • EAN-8 (JAN-8) • Int erleav ed 2 of 5 • Code 1 2 8 • HIBC (Modulus 4 3-used code 3 of 9) • Codabar (NW -7) • Int 2 of 5 (Modulus1 0-used Int erleaved 2 of 5) • Ple ssey • Case[...]

57 Appendix es Specifications 0 53 5 30 40 80 40 Humidity % Operating assurance temperature Printing assurance temperature Temperature °C -20 60 5 85 Humidity % Temperature °C Conditions assuring oper ation and printing St orage a ssurance t emperatur e It em Description Media det ection T ranspar ent sensor Det ects media gap bet ween labels, no[...]

Appendix es 58 It em Description W eight Appro x. 4.9 kg (1 0.8 lb.) A ccessories T est label media, T est ribbon, CD-R OM (User’ s Manual), Quick start guide, Head cleaner , P ower cor d, Media holder bar and Media holder guide, Ribbon holder , Paper cor e Option Aut o-cut ter unit, P eeler unit, IEEE1 2 84 P ar allel interface boar d, Ethernet [...]

59 Appendix es Int erfaces This print er is connected t o a comput er and prints according t o commands sent fr om the comput er . Ther e are thr ee t ypes of comput er interfaces, and the se are connect ed to device s suited t o each t ype of int er face. The print er can also be connected to a comput er by the op tional Ethernet. Sy st em Start/s[...]

Appendix es 60 Int erfaces X ON/X OFF Prot ocol R equir ements t o output X -ON code • Communication is possible when the po wer is on. •W hen the receiv e buffer has less than 1 2 8 byt e a vailable, X OFF code is output, then the r eceive buffer has a t least 1 0 2 4 byt es a vailable. R equir ements t o output the X -OFF code • When the r [...]

61 Appendix es USB Int erface Specifications Standar ds Complies with Univ ersal Serial Bus Specification Tr ansmission speed Compatible with 1 2Mbps (full speed) tr ansmission R eceiv e buffer 1 6kB Connect or DUSB DUSB-BR A4 2- T1 1(DDK) Pin No. Signal code Signal Function 1V BUS USB po wer USB pow er (+5V) 2D + Signal line + + signal line 3D –[...]

Appendix es 62 Pa r allel Int erface (Option) Specifications Tr ansmission mode 8-bit par allel data R eceiv e buffer size 1 6kB Tr ansmission modes C ompatible mode It is an as ynchronous forw ard direction of the b yte width (fr om host to print er) channel, and the interface line of the dat a is opera ted in accor dance with signal line definiti[...]

63 Appendix es Int erfaces Error Change in the status of a signal line in compatible mode P aper end Busy : L  H PError : L  H Select : H  L nF ault : H  L Err or other than paper end Busy : L  H • Head open PErr or : L  unchanged • Other Select : H  L nF ault : H  L Conditions for Busy • R eceive buffer full • Dat a[...]

Appendix es 64 R ela tion of the timing of the BUS Y signal and the *ACK signal [Cent er – A CK] [While r eceiving INIT signal] Not e: If the *Init signal doe s not ha ve width of 1 0 to 1 5 µ sec or more, it cannot act as an Init signal. If it is lo wer , the *Init signal is ignor ed. BU SY starts up when the *Init signal is per ceived. BUSY *A[...]

65[...]

JM74983-10F PMC-1011 363 V an Ness W ay , Suite 404 T orrance, CA 90501. USA T el: (310) 781-1460 Fax: (310) 781-9152 http://www .citizen-systems.com Mettinger Strasse 11 Park House, 643-651 Staines Road D-73728, Esslingen Feltham, Middlesex, TW14 8P A Germany United Kingdom T el: +49 (0) 711 3906 400 T el: +44 (0) 20 8893 1900 Fax: +49 (0) 711 390[...]