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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Citizen CT-S281, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Citizen CT-S281 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Citizen CT-S281. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Citizen CT-S281 should contain:
- informations concerning technical data of Citizen CT-S281
- name of the manufacturer and a year of construction of the Citizen CT-S281 item
- rules of operation, control and maintenance of the Citizen CT-S281 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Citizen CT-S281 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Citizen CT-S281, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Citizen service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Citizen CT-S281.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Citizen CT-S281 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
LINE THERMAL PRINTER MODEL CT -S281 User’ s Manual F E E D FEED[...]
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Page 2
This printer conforms to the following Standards: The Low V oltage Directive 2006/95/EC, formerly 72/23/EEC, the EMC Directive 2004/108/EC, formerly 89/336/EEC, the RoHS Directive 2002/95/EC, and the WEEE Directive 2002/96/EC. LV D: EN60950 EMC : EN55022 Class B EN61000-3-2 EN61000-3-3 EN55024 This declaration is applied only for 230V model. Declar[...]
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Page 3
IMPORT ANT : This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC Rules, which are de[...]
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Page 4
— 1 — GENERAL PRECAUTIONS ● Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. ● The information contained herein is subject to change without prior notice. ● Reproduction or transfer of part or all of this document in any means i[...]
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Page 5
— 2 — SAFET Y PRECA UTIONS ... WHICH SHOULD BE STRICTL Y OBSER VED Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Improper handling may result in accidents (fire, electric shock or injury). In order to prevent injury to operators, third parties, or damage to property , special warning symbols are used in [...]
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Page 6
— 3 — ■ Do not use or store this product in a place where it will be exposed to: * Flames or moist air . * Direct sunlight. * Hot airflow or radiation from a heating device. * Salty air or corrosive gases. * Ill-ventilated atmosphere. * Chemical reactions in a laboratory . * Airborne oil, steel particles, or dust. * Static electricity or stro[...]
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Page 7
— 4 — Do not use the printer under the following conditions. ■ A state subject to vibration or unstable state. ■ A state with this product slanted. • Otherwise dropping ma y cause injury . • P oor pr int quality may occur . ■ A state where the printer ventilation holes are obstructed by a nearby wall or other equipment. ■ A state wh[...]
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Page 8
— 5 — PRECA UTIONS IN HANDLING THE PRINTER Please observe the following precautions for power source and power cord: ■ Do not plug or unplug the power cord with a wet hand. ■ Use the printer only at the specified supply voltage and frequency . ■ Use only the specified AC adapter with the printer . ■ Check to make sure that the supply ou[...]
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Page 9
— 6 — THESE LABELS INDICA TE THE RISK OF ANY INJUR Y DUE T O "HIGH TEMPERA TURE" OF THE PRINT HEAD AND "SA W - TO O THED EDGE" OF THE MANU AL CUTTER. Caution label is attached on the position shown in the following figure. Carefully r ead the precautions in handling before using the printer . To prevent possible malfunction [...]
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Page 10
— 7 — Observe the following precautions for daily maintenance. ■ When cleaning the printer , always turn it off and unplug it from the supply outlet. ■ Use a soft, dry cloth for cleaning the surface of the printer case. ■ For severe stains, use a soft cloth slightly dampened with water . ■ Never use organic cleaning solvent such as alco[...]
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Page 11
— 8 — THE T ABLE OF CONTENTS 1. GENERAL OUTLINE .................................................................... 9 1.1 Features .......................................................................................... 9 1.2 Unpacking ..................................................................................... 10 1.3 Model Classifi[...]
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Page 12
— 9 — 1. GENERAL OUTLINE The CT -S281 is a thermal line printer designed for use with a broad array of terminal equipment including, data, POS, and kitchen terminals. With extensive features, it can be used in a wide range of applications. 1.1 Features ● Compact design. ● The printer allows horizontal or wall mounting installation. ● Auto[...]
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Page 13
— 10 — POWER FEED ERROR PA PER FE E D FEED 1.2 Unpacking When unpacking the printer , confirm that the following are provided: ● Printer: 1 ● AC adapter: 1 ● AC power cord: 1 ● Sample paper roll: 1 roll ● USB cable clamp(USB Interface model): 1 ● Operation panel(for wall mounting): 1 ● Quick start guide: 1 ● CD-ROM: 1 Printer AC[...]
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Page 14
— 11 — Item Specifications Model CT -S281RSU CT -S281RSE CT -S281UBU CT -S281UBE Print method Line thermal dot print method Print width 48 mm/384 dots Dot density 8 (horizontal) × 8 (vertical) dots/mm (203 dpi) Print speed 80 mm/s (Fastest, print density: Standard level) Number of print columns Font A: 32 columns; 12 × 24 dots horizontal and [...]
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Page 15
— 12 — F E E D FEED 2. EXPLANA TION OF PRINTER P ARTS 2.1 Printer Appearance Printer cover Power switch Cover open button Operation panel ● Printer cover Paper is located inside this cover . ● Cover open button To refill or replace paper , open the paper cover by pushing this button. ● Power switch This switch turns the printer power ON/O[...]
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Page 16
— 13 — POWER FEED ERROR PAPER ● POWER LED Lights when the printer power is on and goes off when the printer power is off. May blink or light in a special mode or in case of a failure. ● FEED button Pressing this button once causes a paper feed of one line. Pressing the button continuously causes the paper to feed continuously . ● ERROR LE[...]
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Page 17
— 14 — 2.2 Paper Cover Inside ● Auto Cutter Cuts the paper when software command is sent to the printer . Cutting method could be partial cut or full cut, “Partial Only”is set to valid by the default memory switch 4-8, so that the full cut command will execute as partial cut operation. ● Manual cutter T ears the paper by hand. To cut th[...]
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Page 18
— 15 — 3. PREP ARA TION 3.1 Connecting the AC Adapter and AC Power Cord 1. Tu rn off the pr inter po wer . 2. Plug in the cable connector of the AC adapter to the power connector at the r ear of the pr inter . 3. Connect the AC po wer cord t o the inlet of AC adapt er , and inser t the AC pow er - cord plug int o a suitable wall outlet. CAUTION[...]
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Page 19
— 16 — Printer Pin Signal 2T X D 3R X D 4R T S 6 DSR 7S G 20 DTR 3.2 Connecting Interface Cables Tu rn off the printer and unplug the power connector . Then follow the procedure for interface cable connection. Orient the interface cable terminal correctly and insert it into the interface connector . CAUTION! ● When disconnecting the cable, al[...]
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Page 20
— 17 — F E E D F E E D F E E D FEED 3 .5 m m φ 3.1mm φ 5.7mm 56mm 3.3 Installing the Printer The printer can be installed horizontally or mounted vertically on the wall. At the time of shipment, the printer is set for horizontal installation. T o install the printer on the wall, put the accessory operation panel on to the original one. This w[...]
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Page 21
— 18 — 3.4 Setting DIP Switch (Only serial interface type) DIP switch is provided only for serial interface specification. The DIP switch is located at the bottom of the paper holder . T o set the DIP switch open the printer cover and remove the paper . Baud Rate (bps) Switch No. Function ON OFF F E E D FEED ON 18 OFF Baud rate selection See T [...]
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Page 22
— 19 — Lever P osition Exter nal Diameter of P aper Poll Remainder 1 φ 24 2 φ 34 3.5 Adjusting the Paper Near -end Sensor Move the paper near -end sensor lever to forward or backward. The position to be set varies in accordance with the paper roll as shown in the following table. CAUTION! ● Paper remainder (outside diameter of roll) differs[...]
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Page 23
— 20 — 4. MAINTENANCE AND TROUBLESHOOTING 4.1 Setting/Replacing Paper Rolls 1. Press the co ver open butt on down. 2. Open the pr inter co ver . 3. Insert a paper r oll with the print surf ace facing do wn as shown on the figur e below and pull the paper end out of the pr inter . 4. Close the pr inter co ver until a click can be hear d. W ARNIN[...]
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Page 24
— 21 — 4.2 Removing Jammed Paper 1. Tu rn the pr inter power of f. 2. Open the pr inter co ver . If the cutt er blade remains protr uded with paper jammed, do not open the pr inter co ver f orcibly . Ref er r ing to section 4.4, restor e the blade to the nor mal position and then open the cov er . 3. Remov e paper roll and clean the pr inter fr[...]
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Page 25
— 22 — FEED POWER R O R ERROR P A P E R APER 4.4 When the Printer Cover Cannot Be Opened Cutter lock error may occur with the Auto Cutter due to dropping of foreign object, paper jam, etc. If the cutter blade remains protruded with cutter lock error , the printer cover does not open. The Auto Cutter can also be restored to the initial position [...]
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Page 26
— 23 — 4.5 Self-printing Insert paper into the printer . With the FEED button pressed and held, turn the printer power on, keep the FEED button held for about 1 second, and then release the FEED button. The printer starts self-printing. The printer prints model name, version, DIP switch setting, memory switch setting, and built-in fonts. 4.6 He[...]
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Page 27
— 24 — 4.7 Error Indication ● Paper -end Paper empty is detected in two steps: paper -end and paper near-end(factory option). It causes the P APER LED to light. If paper -end is detected, replace the paper roll. ● Cover open error When the printer cover is opened, Printer cover open is detected and the ERROR LED goes on. During printing, do[...]
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Page 28
— 25 — 5. OTHER 5.1 External Views and Dimensions (Unit: millimeter) 180 105 106 FEED FEED FEED FEED[...]
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Page 29
— 26 — 5.2 Manual Setting of Memory Switch Memory switches can be set manually or by a command. For manual setting, refer to the next page. The function of each memory switch is shown in the following table. (The white-on-black characters are factory setting.) S witch No . Setting 0 (OFF) 1 (ON) Memory SW1-1 Power ON Info V alid Not Send SW1-2 [...]
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Page 30
— 27 — S witch No . Setting Def ault Set V alues Memory SW7-1 Baud Rate 9600 bps 1200 bps, 2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps SW7-2 Data Length 8bits 7bits, 8bits SW7-3 Stop Bit 1bit 1bit, 2bits SW7-4 Parity NONE NONE, EVEN, ODD SW7-5 Flow Control DTR/DSR DTR/DSR, XON/XOFF SW7-6 Reserved − SW7-7 VCom Protocol PC Setting PC Set[...]
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Page 31
— 28 — Manual Setting of Memory S witch (Memory SW) The memory switch can be selected, changed, or written by the combination of three actions: pressing the FEED button, pressing and holding the FEED button, and opening or closing the printer cover . 1. Entering memory switch setting mode. Set paper to the printer and keep the printer cover ope[...]
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Page 32
— 29 — 6. Saving the setting and exiting the memory switch setting mode Press the FEED button shortly to move to “W rite/Factory Setting”. Then press and hold the FEED button. The printer prints the content of new setting and exits the memory switch setting mode to return to the normal standby state. * Unless saving the setting is executed,[...]
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Page 33
TE74905-00F 1.00E-081 1 Printed in Japan[...]