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C.Itoh RT700 manual

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Table of contents for the manual

  • Page 1

    RT700/RT730 BARCODE PRINTER USER MANUAL User Manual Version Issue Date P/N : RT700 series : Rev. 1.2 : 2012.10.25 : 920-014711-00[...]

  • Page 2

    Contents RT700/RT730 USER MANUAL CONTENTS 1 Barcode Printer 001 1.1 1.2 Box Content Getting to Know Your Printer 001 002 2 Printer Setup 006 2.1 2.2 2.3 2.4 2.5 Open the Printer Loading the Ribbon Loading the Label Roll Module Connecting the Printer to the Host Computer Installing Printer Driver and GoLabel with Super Wizard CD 006 007 012 014 016 [...]

  • Page 3

    Declaration RT700/RT730 USER MANUAL FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial [...]

  • Page 4

    Safety instructions RT700/RT730 USER MANUAL SAFETY INSTRUCTIONS Please read the following instructions carefully. 1. Keep the equipment away from humidity. 2. Before you connect the equipment to the power outlet, please check the voltage of the power source. 3. Make sure the printer is off before plugging the power connector into the power jack. 4.[...]

  • Page 5

    1 Barcode Printer 1.1 Box Content Please check that all of the following items are included with your printer. 001 USB Cable  RT700/RT730 Barcode Printer  CD Including GoLabel software and RT700/RT730 user manual.  Label Stock  Ribbon Module Empty Ribbon Core  Ribbon Ribbon Hubs Set of 2. Power Adapter Power Cord  AC Adapter RT700[...]

  • Page 6

    Front View  1 Barcode Printer 1.2 Getting to Know Your Printer 002 Device Overview Rear View  ETHERNET PORT SERIAL PORT FAN-FOLD LABEL INSERT Feed slot for continuous labels POWER JACK USB PORT CALIBRATION BUTTON COVER RELEASE CATCHES Pull catches for opening the printer cover LED INDICATOR OPERATION PANEL FEED BUTTON POWER BUTTON FRONT COVER[...]

  • Page 7

    Bottom View  1 Barcode Printer 003 COVER OF THE MODULE CONNECTION JACKS * *** Cut-outs are not intended for wall-mount use.[...]

  • Page 8

    1 Barcode Printer The Internal View of Printer 004 RELEASE CATCH Release catch for closing the printer cover LABEL SENSOR MODULE GUIDE TRACK LABEL SENSOR PLATEN MODULE PLATEN PLATEN LOCKERS LABEL SUPPLY MODULE RELEASE CATCH Release catch for opening the label supply hub LABEL SUPPLY HUB Set of 2 LABEL GUIDE Set of 2 LABEL GUIDE PLATE Set of 2[...]

  • Page 9

    1 Barcode Printer 005 The Printing Mechanism RIBBON REWIND MECHANISM COVER The cover for Ribbon rewind mechanism NOTCH OF RIBBON REWIND WHEEL RIBBON REWIND WHEEL PRINT HEAD RIBBON SUPPLY MECHANISM NOTCH OF RIBBON SUPPLY WHEEL PAPER PRESS BAR RIBBON SUPPLY WHEEL[...]

  • Page 10

    2 Printer Setup 2.1 Open the Printer Open the Printer Cover and the Printing Mechanism Place the printer on a flat surface. Open the printer cover by pulling the cover release catches on both sides of the printer and lift the printer cover. 006 Pull the catches toward the direction COVER RELEASE CATCHES Pull the catches for opening the printer cove[...]

  • Page 11

    2 Printer Setup 2.2 Loading the Ribbon 007 A New Ribbon Module Installation 1. Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon. 2. Insert the ribbon hub into empty ribbon core and new ribbon. Wind the ribbon around the empty ribbon core for 2 to 3 circles. 3. A ribbon module is assembled as below. A NEW R[...]

  • Page 12

    2 Printer Setup 008 Load the Ribbon on the Printer For Ribbon Supply Module RIBBON SUPPLY MECHANISM NOTCH OF RIBBON SUPPLY WHEEL RIBBON SUPPLY WHEEL Place RIBBON SUPPLY MODULE 1. Place the ribbon supply module into the printing mechanism. Please the left-hand side of ribbon hub first. Make sure the holder of ribbon hub is inserted into the notch. T[...]

  • Page 13

    2 Printer Setup 009 2. Unlock the release catch to close the printer cover. Push the release catch forward to unlock it. The ribbon supply module loading is completed. Load the Ribbon on the Printer For Ribbon Rewind Module Close the printer cover 2 Push 1 RELEASE CATCH Release catch for closing the printer cover RIBBON REWIND MECHANISM NOTCH OF RI[...]

  • Page 14

    2 Printer Setup 010 1. Open the cover of ribbon rewind mechanism. 2. Place the ribbon rewind module into the ribbon rewind mechanism. Please the left-hand side of ribbon hub first. Make sure the holder of ribbon hub is inserted into the notch. Then place the right-hand side of ribbon hub. Open the cover Place RIBBON REWIND MODULE Left side Place HO[...]

  • Page 15

    2 Printer Setup 011 3. Turn the ribbon rewind wheel to tighten the ribbon until it has no wrinkles. 4. Close the cover of ribbon rewind mechanism. The ribbon loading is completed once the ribbon supply module and ribbon rewind module are assembled correctly. Close the cover RIBBON REWIND WHEEL Rotate backward[...]

  • Page 16

    2 Printer Setup 2.3 Loading the Label Roll Module 012 Loading the Label Stock on the Printer LABEL STOCK LABEL SUPPLY MODULE RELEASE CATCH Release catch for opening the label supply hub LABEL SUPPLY HUB Set of 2 LABEL GUIDE Set of 2 LABEL GUIDE PLATE Set of 2 1. Unlock the ribbon catch and pull to open the label guide plate. 2. Place the label stoc[...]

  • Page 17

    2 Printer Setup 013 3. Feed the Label through the label guides. The label guides will help to prevent the label swaying. Through the label guides LABEL GUIDE Set of 2 4. Unlock the release catch to close the printer cover. 5. Press the FEED key and make sure the label is fed smoothly. The label loading is completed now. 2 1 RELEASE CATCH Release ca[...]

  • Page 18

    2 Printer Setup 2.4 Connecting the Printer to the Host Computer 014 1. Please make sure that the printer is switched off. 2. Connect the power cord to the AC adapter. AC ADAPTER POWER CORD Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket of the wall. RT700/RT730 BARCODE PRINTER POWER ADAPT[...]

  • Page 19

    2 Printer Setup 015 3. Connect the USB/serial cable to the printer and host computer. 4. Pressing the power button. The power LED indicator should now lights up. RT700/RT730 BARCODE PRINTER USB CABLE PC SOCKET USB PORT PLUG PLUG Pressing the power button POWER LED INDICATOR OPERATION PANEL[...]

  • Page 20

    2 Printer Setup 2.5 Installing Printer Driver and GoLabel with Super Wizard CD 016 1. Insert the Super Wizard CD in the CD/DVD drive of the host computer and the program should pop up automatically. You will see the Welcome screen first. On the Welcome screen, choose “Standard Installation”. 2. The wizard will then ask you to make sure your USB[...]

  • Page 21

    2 Printer Setup 017 4. As the printer driver and GoLabel are installing, a screen will display a progress bar. 6. As the optional steps, you can also print a test label or register your printer during the “Standard Installation” procedure. 5. Once the installation is complete, you can start to make and print labels with GoLabel or throug the pr[...]

  • Page 22

    2 Printer Setup 018 1. Insert the product CD in the CD/DVD drive of the host computer and open the "Seagull Drivers" folder on the CD. Select the icon for the driver file and click it to start the installation. 2. Follow the instructions on the screen. The Driver Wizard guides you through the installation procedure. Select "Install p[...]

  • Page 23

    2 Printer Setup 019 4. Specify the port used to connect the printer to the host computer. 6. Once the installation is complete, a summary of the printer settings is displayed. Check whether the printer settings are correct and click "Finish" to start copying the driver files. Wait until copying is complete, then finish the installation. 5[...]

  • Page 24

    2 Printer Setup 020 7. Once the driver installation is complete, the new printer should appear in the "Printers and Faxes" folder. Godex RT700 Godex RT700[...]

  • Page 25

    3 Printer Setting and Control 3.1 Operation Panel 021 FEED Button When you press the FEED button, the printer moves the label to the defined stop position. If you are using continuous labels, pressing the FEED button will move label stock until you release the button again. If you are using individual labels, pressing the FEED button will move only[...]

  • Page 26

    3 Printer Setting and Control 3.2 Label Calibration and Self Test 022 Label Calibration The printer can automatically detect and store label height. That means the host computer does not need to transmit the label height to the printer. Self Test Self-test function lets you check whether the printer is functioning normally. Here is how you run the [...]

  • Page 27

    3 Printer Setting and Control 023 Label Calibration Button Keep pressing calibration button for 1 second, the printer can immediately run the label size calibration. Press CALIBRATION BUTTON Calibration button can be used to find correct printing position or eliminate the “Media Error” problem. Press[...]

  • Page 28

    3 Printer Setting and Control 3.3 Error Alerts 024 In the event of a problem that prevents normal functioning of the printer, you will see an error message on LED indicators and hear some beep signals. Please refer to below table for the error alerts. Error Light Colour  Red Flashing Frequency  Flashing  Light On LED Indicator Type Beeps D[...]

  • Page 29

    4 NetSetting for Ethernet 4.1 Installing the NetSetting software 025 The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port. It is available on product CD or can be downloaded from official website. To install the NetSetting, please follow below steps. 5. Click ”Next” to start the inst[...]

  • Page 30

    4 NetSetting for Ethernet 4.2 The Interface of NetSetting 026 Click the NetSetting icon to start the program; you will see the start page as below. The start page will display the basic information of connected printer and your PC. There are six tabs on the top of interface which can configure different types of network settings. But for the data s[...]

  • Page 31

    4 NetSetting for Ethernet 027 * *** To fully benefit from the NetSetting software, you should be familiar with basic networking principles. Please contact your network administrator for related network setting information. You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. IP Setting The IP Se[...]

  • Page 32

    4 NetSetting for Ethernet 028 You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network[...]

  • Page 33

    4 NetSetting for Ethernet 029 You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. Alert Message Setting For the alert message notification function, you can decide which error cases need to be sent out to the operator. Moreover, the alert messages can be set to be sent by SMTP, SNMP or both.[...]

  • Page 34

    4 NetSetting for Ethernet 030 You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. Printer Configuration Set or change the configurations of connected printer. Most of key settings for the printer operation can be done by this setting page. RT700[...]

  • Page 35

    4 NetSetting for Ethernet 031 You can press “Send Command” button to send printer commands via Ethernet port and control the printer remotely. User Command The “User Command” tab provides a communication interface for operator to control the printer. Input printer commands in "Input Command" window and press “Send Command” but[...]

  • Page 36

    4 NetSetting for Ethernet 032 In addition to the firmware update, you can press “Recover To Factory Settings” button to restore the printer configurations back to factory default. Firmware Download On “Firmware Download” tab, the current version of printer firmware will be showed on the screen. If you need to update the printer firmware, ju[...]

  • Page 37

    5 Accessories 033 Before installing the optional modules, please make some preparations as follows. 1. Turn off the printer : Remember to switch off the printer before installing any module. 2. Open the printer cover and the printing mechanism : Open the printer cover by pulling the release catches on both sides of the printer and lift the cover. P[...]

  • Page 38

    5 Accessories 034 4. Remove the platen : Lift up the release clips on both sides of the platen to release and pull upward the platen. CLIP Release the clip 5. Ribbon loading : Please see the Section 2.2 for further information about Loading the Ribbon. 6. Label loading Please see the Section 2.3 for further information about Loading the Label Roll [...]

  • Page 39

    5 Accessories 5.2 Installing the Label Dispenser 035 The Overview of the Label Dispenser * *** A label liner thickness of 0.006 mm ± 10% and a weight of 65 g/m 2 ± 6% are recommended. ** ** The label dispenser will take labels up to a max. width of 118 mm. *** * When using the label dispenser, set the stop position (printer command ^E) to 13. Pre[...]

  • Page 40

    5 Accessories 036 2. Place label dispenser to align both holes of screw and then tighten the screws. 3. Place the platen back to the printer and lock the clips. 4. Close the printer cover and printing mechanism. Then to turn the printer upside down. Open the cover 1 2 2 Tighten the screw Lock the clip CLIP Close the printer cover 2 Push 1 RELEASE C[...]

  • Page 41

    5 Accessories 037 5. Open the cover on the bottom of printer. 6. Plug the connector fo the label dispenser to the jack. 7. Close the cover of the module connection jacks. Open the cover COVER OF THE MODULE CONNECTION JACKS Plug JACK CONNECTOR OF THE CONNECTION CABLE Close the cover COVER OF THE MODULE CONNECTION JACKS * *** The printer must be swit[...]

  • Page 42

    5 Accessories 038 2. Feed the Label stock through the label guides. And pull the label liner through the platen and the steel of the label dispenser. * *** Labels should be at least 25 mm high. Loading Label Roll with the Label Dispenser Module 1. Remove the first label from the label stock. Tear a label THE FIRST LABEL LABEL STOCK LABEL LINER Thro[...]

  • Page 43

    5 Accessories 039 3. The feeding path of label and liner should be as shown in below graphic. 4. Close the label dispenser and printer cover. The installation is completed now. LABEL STOCK PLATEN ROLLER LABEL LABEL LINER RT700 Close the cover[...]

  • Page 44

    5 Accessories 040 5. Press the FEED button to feed the label. The label will be peeled from the liner while it passes through the label dispenser. RT700 Press the feed key LABEL LINER LABEL * *** There is a paper sensor on the Label Dispenser module. It will stop the printing if it is covered by label. Remove the last printed label and the printer [...]

  • Page 45

    5 Accessories 5.3 Installing the Cutter 041 The Overview of the Cutter * *** Remember to switch off the printer before installing the cutter. ** ** Do not use to cut adhesive labels! Glue residue will be left on the cutter blade and impair its functioning. The cutter has a blade life of 400,000 cuts when using paper liner which is 250μm thick and [...]

  • Page 46

    5 Accessories 042 2. Place the cutter to align both holes of screw and then tighten the screws. 3. Place the platen back to the printer and lock the clips. Tighten the screw Lock the clip CLIP 4. Close the printer cover and printing mechanism. Then to turn the printer upside down. Close the printer cover 2 Push 1 RELEASE CATCH Release catch for clo[...]

  • Page 47

    5 Accessories 043 5. Open the cover on the bottom of printer. 6. Plug the connector for the cutter to the jack. 7. Close the cover of the module connection jacks. * *** The printer must be switched off, or the motherboard may be destroyed! ** ** There are 2 jacks : the lower jack for the label dispenser, the upper jack for the cutter. CUTTER JACK L[...]

  • Page 48

    5 Accessories 044 2. Close the top cover and printing mechanism. To finish, press the FEED button to set the label position. * *** We advise against using inside wound label stock. ** ** Labels should be at least 116 mm high. When using the printer with the cutter, you should set the stop position (^E) to 30. Installing the Label Roll Module on the[...]

  • Page 49

    6 Maintenance and Adjustment 6.1 Cleaning the Print Head 045 Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality. The printer cover must therefore always be closed during printing. Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the p[...]

  • Page 50

    6 Maintenance and Adjustment 6.2 Troubleshooting 046 * *** If any problems occur that are not described here, please contact your dealer. Problem Solution The printer is s wi tched o n but the LED does not light up. ♦ Check the power supp ly. Please se e the Section 2.4 The LED lights up red and print i ng is interrupted. ♦ Check the software s[...]

  • Page 51

    RT70 0 / RT73 0 USER MANUAL APPENDIX PRODUCT SP EC IF ICA T IONS Model RT700 RT730 Print Method Therm al Tran sfer / Direc t Ther mal Resolution 20 3 dpi ( 8 dots/m m) 300 dpi (12 dots/mm) Print Speed 5 IPS (1 27 mm/s) 4 IPS (1 02 mm/s) Print Width 4.25” (108 mm) 4.16” (105.7 mm) Print Length Min. 0.16” (4 mm) ** ; Max. 68” (1727 mm) Min. 0[...]

  • Page 52

    RT700/ RT730 USER MANUAL APPENDIX PRODUCT SP EC IF ICA T IONS Model RT700 RT730 Interfaces US B De vic e (B - Ty pe ) Seria l p or t: RS - 232 (D B - 9) IEEE 802.3 10 /100Bas e - Tx Ethe rnet port (RJ - 45) US B De vic e (B - Ty pe ) Seri al port: RS - 232 (DB - 9) Parallel po rt US B De vic e (B - Ty pe ) Seri al port: RS - 232 (DB - 9) IEEE 802.3[...]

  • Page 53

    Appendix INTERFACE RT700/RT730 USER MANUAL APPENDIX Pinout Description Connector Type : Type B Serial Port Default settings ： Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF protocol and RTS/CTS RS232 Housing(9-p in to 9-pin) DB9 Socket DB9 Plug - RXD TXD DTR GND DSR RTS CTS RI Computer 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 +5V, max 50[...]