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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Citrix Systems SDX 20500, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Citrix Systems SDX 20500 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Citrix Systems SDX 20500. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Citrix Systems SDX 20500 should contain:
- informations concerning technical data of Citrix Systems SDX 20500
- name of the manufacturer and a year of construction of the Citrix Systems SDX 20500 item
- rules of operation, control and maintenance of the Citrix Systems SDX 20500 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Citrix Systems SDX 20500 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Citrix Systems SDX 20500, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Citrix Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Citrix Systems SDX 20500.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Citrix Systems SDX 20500 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Citrix NetScaler 10 Quick Start Guide: SDX 1 1500/13500/14500/16500/18500/20500 Platform Citrix NetScaler 10[...]
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Page 2
Copyright and T rademark Notice Copyright © 2013 Citrix Systems, Inc. All rights reserved. NO P AR T OF THIS DOCUMENT MA Y BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS OR USED TO MAKE DERIV A TIVE WORK (SUCH AS TRANSLA TION, TRANSFORMA TION, OR ADAPT A TION) WITHOUT THE EXPRESS WRITTEN PERMISSION OF CITRIX SYSTEMS, INC. AL THOUGH THE M[...]
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Page 3
Quick Installation and Configuration W elcome to the Citrix NetScaler Application Delivery product line. Please review the following information before proceeding with installation of the SDX appliance. Before you Begin V erify that the following components and accessories are included: w One NetScaler SDX appliance w One accessory kit that contain[...]
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Page 4
Figure 1-1. Citrix NetScaler SDX 11500/13500/14500/16500/18500/20500 appliance, front panel The following figure shows the back panel of the SDX 11500/13500/14500/16500/18500/20500 appliance. Figure 1-2. Citrix NetScaler SDX 11500/13500/14500/16500/18500/20500 appliance, back panel Configuration Requirements Determine the following information for [...]
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Page 5
w R oot password: The root user (nsroot) has full administrative privileges on the appliance. The root password is used to authenticate the root user . The default root password is nsroot. Y ou can change this password during initial configuration of the appliance. Installation Installation involves rack-mounting the appliance, installing transceiv[...]
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Page 6
w Allow the power supply units and hard drives to cool before touching them. w Install the equipment near an electrical outlet for easy access. w Mount equipment in a rack with sufficient airflow for safe operation. w For a closed or multiple-unit rack assembly , the ambient operating temperature of the rack environment might be greater than the am[...]
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Page 7
Connecting a NetScaler SDX Appliance to the Network Connect the interfaces on the appliance to the network ports on the appropriate switches by using Ethernet/fiber optic cables. Figure 1-4. Connecting a Citrix NetScaler SDX appliance to the network W arning: Connecting multiple network ports to the same switch or VLAN can result in a network loop.[...]
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Page 8
Note: Electrical Safety Precautions Caution: During installation or maintenance procedures, wear a grounding wrist strap to avoid ESD damage to the electronics of the appliance. Use a conductive wrist strap attached to a good earth ground or to the appliance. Y ou can attach it to the connector beside the ESD symbol on the back. Basic electrical sa[...]
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Page 9
Initial Configuration through the Management Service User Interface T o set up the appliance by using the Management Service user interface, connect a workstation or laptop to the same network as the appliance. T o configure the NetScaler SDX appliance by using the Management Service user interface 1. Connect the NetScaler SDX appliance to a manage[...]
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Page 10
Note: After changing the network configuration, close all browser instances and open a new browser instance to access the appliance. Initial Configuration through the Serial Console T o perform initial configuration of the SDX appliance from outside the L2 domain, connect to the console port of the appliance and follow the instructions carefully . [...]
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Page 11
Changing the Password of the Default User Account The default user account provides complete access to all features of the Citrix NetScaler SDX appliance. Therefore, to preserve security , the nsroot account should be used only when necessary , and only individuals whose duties require full access should know the password for the nsroot account. Ci[...]
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Page 12
4. In the P assword box, type nsroot . 5. In the Configur ation tab, click Network and type values for the following parameters: • IP Address—IP address of the LOM port. • Subnet Mask—Subnet mask used to define the subnet of the LOM port. • Default Gateway—IP address of the router that connects the LOM port to the network. 6. Click Save[...]
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Page 13
Specifications SDX 11500/13500/14500/16500/18500/205 00 Number of power supplies 2 AC power supply input voltage, frequency , and current 100-240 V AC 50-60 Hz 6.5-3.5 A Maximum power consumption 650 W Heat dissipation 2200 BTU per hour W eight 46 lbs Height 2U Width EIA 310-D for 19-inch racks Depth 28 in or 71.68 cm Operating temperature (degree [...]
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Page 14
2. Click the Documentation tab. 3. T o view a short description of each document, hover your cursor over the title. T o open a document, click the title. T o contact Citrix Support, call 1-800-4-CITRIX (1-800-424-8749), or log on to MyCitrix at http://www .citrix.com . Y ou will be asked for your hardware serial number as part of the support proces[...]