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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Clarion Platinum Sound Processor, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Clarion Platinum Sound Processor one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Clarion Platinum Sound Processor. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Clarion Platinum Sound Processor should contain:
- informations concerning technical data of Clarion Platinum Sound Processor
- name of the manufacturer and a year of construction of the Clarion Platinum Sound Processor item
- rules of operation, control and maintenance of the Clarion Platinum Sound Processor item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Clarion Platinum Sound Processor alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Clarion Platinum Sound Processor, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Clarion service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Clarion Platinum Sound Processor.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Clarion Platinum Sound Processor item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Platinum Sound Processor ™ User Guide Advanced Bionics ® Corporation 12740 San Fernando Road Sylmar, California 91342-3728 www.cochlearimplant.com[...]
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Page 2
i Contents I. Platinum Sound Processor ................... 1 Volume Control .......................................................... 1 Sensitivity Control ...................................................... 2 Headpiece Jack ......................................................... 2 Dual Color LED Indicator ....................................[...]
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Page 3
ii Platinum Sound Processor User Guide User hears static ....................................................22 Headpiece falls off .................................................. 23 Headpiece or Processor gets wet ..........................23 Performing a System Check................................... 24 Replacing Components ..................[...]
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Page 4
iii Labeling Below is a sample of the labeling on the package of the Processor. The symbols below are used on the labeling for the product and for transportation, and their meanings are as follows: CAUTION: Federal law restricts this device to sale, distribution and use by or on the order of a physician. European Comm unity Mark of Conformity Autho[...]
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Page 5
iv Platinum Sound Processor User Guide The contents of the Platinum Sound Processor Kit are as follows : Qty Description Model No. 1 Processor AB-7250 4 Rechargeable Battery Packs with Covers AB-7500 1 AA Battery Compartm ent w/ Cover AB-7510 1 Battery Charger AB-7600 1 Power Supply AB-7610 1 Power Cord AB-7620, 7630, 7635 or 7640 1 Auxiliary Micro[...]
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Page 6
Platinum Sound Processor 1 I. Platinum Sound Processor Your audiologist will explain and demonstrate the adjustable patient controls and features of the Platinum Series Processor. The program switch, on the left side of the control panel, is used to turn the Processor on and off, to select one of three programs, and to test the headpiece microphone[...]
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Page 7
2 Platinum Sound Processor User Guide Turning the control to the right (toward the larger end of the scale) increases the volume. During y our programming session, y our Processor will be adjusted so that the indicator on the volume control when positioned halfway along the scale (12:00 position) on the control panel represents the Most Comfortable[...]
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Page 8
Platinum Sound Processor 3 1. Battery Charge Status When the Processor program switch is turned from the off (o) position to positions ! , !! , or , the red LED light will blink as follows: ! Up to 4 quick blinks indicate that the battery is fully charged. ! 2 to 3 quick blinks indicate that the battery is sufficiently charged to power the system. [...]
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Page 9
4 Platinum Sound Processor User Guide The audible alarm is an optional feature that can be activated at the time of program ming. It is designed prim arily for children in order to alert parents and teachers when the system is not transm itting sound to the implant or the battery is near depletion. If the child’s headpiece falls off the head, the[...]
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Page 10
Headpiece & Cable 5 II. Headpiece & Cable Single-Unit Headpiece CLARION’s single-unit headpiece integrates the system’s microphone and transm itter in an attractive headpiece, which is easily worn behind the ear. Your headpiece is held in place by a magnet, which lines up with an internal magnet that is located in the im plant. When pla[...]
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Page 11
6 Platinum Sound Processor User Guide Changing the Platinum Headpiece Color Cap : 1. Open the Headpiece by inserting the Headpiece Color Cap Removal Tool into the slot above the headpiece cable connector and pushing the tool straight back to lift the color cap as shown below. 2. Close the Headpiece by carefully aligning the Headpiece Color Cap on t[...]
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Page 12
Headpiece & Cable 7 2. Position the clip so that the flexible metal hinge fits between grip tabs on the headpiece cap – from the bottom view, approximately the 2:00 position for a left side implant or the 10:00 position for a right side implant. 3. Carefully fit the Headpiece Color Cap over the clip’s hinge and snap it back into place. Usin[...]
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Page 13
8 Platinum Sound Processor User Guide Cable The cable connects the headpiece to the Processor and provides the pathway for relaying information between the internal and external components of the system . At one end of the cable is a two-pin plug that is inserted into the headpiece. A small coaxial plug is located at the other end of the cable. Thi[...]
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Page 14
Batteries & Battery Charger 9 III. Batteries & Battery Charger A Lithium Ion rechargeable battery or a com partment that accomm odates three standard AA batteries powers your CLARION Processor. The rechargeable batte ry provides an average of ten to twelve hours of use, depending on your unique program . Three standard AA alkaline batteries[...]
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Page 15
10 Platinum Sound Processor User Guide !" Slide the battery in the direction of the lever until it releases from the Processor. To insert the rechargeable battery pack: !" Locate the slide tracks on the underside of the Processor and the top of the battery pack. !" Position the battery pack so the battery contact is toward the lever [...]
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Page 16
Batteries & Battery Charger 11 NOTE TO EUROPEAN CUSTOMERS: For proper disposal of rechargeable battery packs, please return depleted battery packs to the nearest local Advanced Bionics Corporation representative or the designated follow-up Audiologist. Battery Charger The battery charger provided with the Platinum Sound Processor is designed so[...]
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Page 17
12 Platinum Sound Processor User Guide Please note that if a partially charged battery is placed in the charger, the battery may be fully charged in a lesser period of time. The battery can be removed at anytim e. The battery charger and batteries will not be damaged if the batteries rem ain in the charger longer than the required charging time (ap[...]
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Page 18
Accessories 13 IV. Accessories Platinum Sound Processor Kit The Platinum Sound Processor Kit includes the following item s: 1 Platinum Sound Processor 4 Rechargeable Batteries with Covers 1 AA Battery Compartm ent with Cover 1 Battery Charger 1 Power Supply 1 Power Cord 1 Adult: Leather Carrying Case – Black 1 Adult: Sport Carrying Case – Tan 1[...]
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Page 19
14 Platinum Sound Processor User Guide Harness Case A harness with an attached case is provided in the Pediatric Processor Kit to allow the Processo r to be worn on a child’s chest or back. The harness is construc ted of durable elastic webbing and is adjustable using Velcro ® tabs. The attached case is lined and constructed of lightweight nylon[...]
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Page 20
Accessories 15 Extending the Life of Your Headpiece Cables 1. Plug in the cable as shown. 2. Feed the cable through the far buttonhole. 3. Feed the cable through the other buttonhole. S-Series ™[...]
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Page 21
16 Platinum Sound Processor User Guide Auxiliary Microphone You may find that using the auxilia ry microphone is preferable in some or all listening environm ents. The auxiliary microphone can be hand-held or worn on your lapel or collar. You m ay want to experiment with several m icrophone positions to find out which location is best for you. To u[...]
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Page 22
Accessories 17 loops,” and as an alternative to placing the telephone receiver next to the microphone of the headpiece or auxiliary m icrophone. To use the telecoil pickup, plug the connector of the pickup into the auxiliary jack on the side of the Processor. For use with audio induction loops, position the telecoil pickup inside the perimeter of[...]
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Page 23
18 Platinum Sound Processor User Guide To use the telephone adapter, plug the long gray line into the auxiliary jack on the side of the Processor. Adjust your volum e and sensitivity controls as needed. NOTE: Only use the Telephone Adapter with phones that have the dial pad in the base. The adapter will not work with phones that have the dial pad i[...]
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Page 24
Using the CLARION Platinum Sound Processor 19 V. Using the CLARION Platinum Sound Processor Getting Started In order to use the Processor, follow the steps below: 1. Verify that the Processor program switch is in the off (o) position. 2. Check that a charged battery or an AA battery pack has been correctly mounted onto the Processor. 3. Adjust the [...]
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Page 25
20 Platinum Sound Processor User Guide providing sound information and m ay cause physical discom fort. IMPORTANT: Be sure to turn the Pr ocessor off before removing the headpiece. NOTE TO EUROPEAN CUSTOMERS : Under limited circumstances, the CLARION Cochlear Im plant System may cause interference with TV reception. Based on internal testing and fi[...]
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Page 26
Using the CLARION Platinum Sound Processor 21 or not interference is evident. No such interference has been noted with cellular phones using analog technology.[...]
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Page 27
22 Platinum Sound Processor User Guide VI. T roubleshooting Guide The following is a description of the most com mon problem s you m ay encounter with your CLARION Platinum Sound Processor and solutions for addressing those problems. After try ing the remedies below, if the problem persists, contact your im plant center or Advanced Bionics Corporat[...]
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Page 28
Troubleshooting Guide 23 !" Remove any m aterial (hats, headbands, etc.), which m ay be covering the headpiece microphone opening. !" Use the auxiliary m icrophone to determine if a new m icrophone is needed for the headpiece. Headpiece falls off !" Use the cable clip to provide additional stability to prevent the headpiece from fall[...]
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Page 29
24 Platinum Sound Processor User Guide Performing a System Check You can verify CLARION’s operating status in three sim ple steps: 1) Check battery charge status 2) Check lock status 3) Check microphone and system status To assure the system’s overall proper functioning, perform all three steps. Once you get used to the steps, it takes less tha[...]
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Page 30
Troubleshooting Guide 25 approximately once per second if the Headpiece is not in its proper position over the Implant. Adjust the position of the Headpiece over the Implant until the red LED light stops flashing (Note: If the audible alarm feature has been activated by the programm ing audiologist, the alarm will beep once each second until proper[...]
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Page 31
26 Platinum Sound Processor User Guide Replacing Components The three most com mon actions required to restore CLARION to proper functioning are: (1) replacing the battery, (2) replacing the cable, and (3) replacing the Headpiece, as described below. 1. Lithium Ion Rechargeable Battery CLARION is powered by a cust om-designed, rechargeable Lithium [...]
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Page 32
Troubleshooting Guide 27 To replace the AA Battery Case !" Unsnap the AA battery pack utilizing the thumb recess on the top of the case. !" Insert AA batteries into the battery compartm ent, making sure that the positive and negative contacts are in the correct orientations, as labeled inside the cover. !" Replace the cover by hookin[...]
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Page 33
28 Platinum Sound Processor User Guide !" Repeat the system check, Steps 1-3. If the m icrophone function is not restored, reinsert the first cable, and replace the Headpiece. 3. Headpiece To replace the Headpiece: !" Turn the Program Switch to the off position. !" Remove the Headpiece from the cable by holding the cable at its strai[...]
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Page 34
Troubleshooting Guide 29 Troubleshooting Action Table PROBLEM ACTION During battery status check, no flash or only one flash is observed. !" Replace battery !" If there are no blinks after changing battery, clean the battery contacts with an alcohol swab. Red LED indicator continuously blinks at one-second intervals – and/or- Audible Al[...]
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Page 35
30 Platinum Sound Processor User Guide VII. Caring for Y our Cochlear Implant System Although your CLARION Platinum Sound Processor has been designed and built to withstand daily wear and tear, care must be taken to protect both the implanted and external com ponents of the device. For a detailed discussion of clinical results, warnings and precaut[...]
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Page 36
Caring for Your Cochlear Implant System 31 connector. Care should be taken to avoid the following: !" Dropping the Processor. !" Leaving the Processor any place where it can come in contact with water or moisture. Rem ember to remove the Processor and headpiece when bathing, showering, or swimm ing !" Exposing the Processor to extrem[...]
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Page 37
32 Platinum Sound Processor User Guide VIII. Future Product Improvements Advanced Bionics is comm itted to providing the best products and service to our customers. We welcom e your comm ents about the CLARION Platinum Sound Processor or y our suggestions to improve the product. Please feel free to contact Advanced Bionics or to discuss your sugges[...]