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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of ClearOne comm MaxTM EX, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of ClearOne comm MaxTM EX one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of ClearOne comm MaxTM EX. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of ClearOne comm MaxTM EX should contain:
- informations concerning technical data of ClearOne comm MaxTM EX
- name of the manufacturer and a year of construction of the ClearOne comm MaxTM EX item
- rules of operation, control and maintenance of the ClearOne comm MaxTM EX item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ClearOne comm MaxTM EX alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ClearOne comm MaxTM EX, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ClearOne comm service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ClearOne comm MaxTM EX.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the ClearOne comm MaxTM EX item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Max™ EX Inst allation & Operation Manual ClearOne Communicati ons, Inc. ~ 1825 Research W ay , Salt Lake City , UT 84119 ~ tel 1-800-945-7730 ~ fax 1-800-933-5107 Printed i n China.[...]
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Page 2
T echn ical Services Group ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 ii Introduction 1 T able of Contents T echn ical Services Group ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 T hank y ou for pur chasin g the ClearOne Max™ EX e xpandable confe renci ng phone. Max EX pro vides premium, full-duple x audi o to small conference r ooms as a sin gle un it[...]
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Page 3
T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Introduction 3 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Introduction 2 Unpacking Carefully place the confe renci ng pod and base un it on a level surface. Ensure y ou have received all items sho wn belo w . A power cord wi ll be included i n inte rnati on[...]
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Page 4
T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Getting St arted 5 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Getting St arted 4 Connecting your conferencing phon e 1. Connec t the Cat. 5 cable from the Li nk Out jack on the bas e unit to the Li nk In jack on the conferenc in g pod. 2. Connec t the base [...]
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Page 5
T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Getting St arted 7 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Getting St arted 6 T o store a number in the phon ebook 1. Enter the phone numbe r you want to store whi le conferenc ing pod is i n Standby mode. 2. Press and hold the PHONEBOOK/EDIT key unti l [...]
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Page 6
T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 User Options 9 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 User Options 8 Programming options T o allow f or ind iv idual prefe rences and enhance ease of use, s even features can be prog rammed: rin ger me lody , diali ng mode, flash dur ati on, local phone[...]
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Page 7
T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 User Options 11 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 User Options 10 T o restore factor y defaults 1. Press and hold the REDIAL/PROG k ey unti l the Prog ram icon appears on the LCD screen. 2. Press and hold the 9 k ey . T he number 8 appears across t[...]
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Page 8
T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Maintenance 13 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Maintenance 12 Caring f or your Max EX • F ollow all warn in gs and instructions mar ked on y our Max EX. • Unplug base unit and confe renci ng pod from the wall outlet bef ore cleani ng. • Do [...]
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Page 9
T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Appendix 15 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Appendix 14 Appendix DIMENSIONS (W x D x H) Phone sec ti on: 10.5" x 10.5" x 3" (26.7 cm x 26.7 cm x 7.6 cm) Base unit: 4.25" x 5.5" x 2.5" (10.8 cm x 14 cm x 6.4 cm) W EIG[...]
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Page 10
Product Return and Repair 1. Return to Selle r if Purchased Thr ough an A uthorized Deale r a. Proof of purchase date from rese ller with in warr anty per iod must be pro vided by the end user . b . Selle r may , at its discretion, pro vi de an immed iate e xchange or repair or may return the unit to the Manufacturer f or repair . 2. Return to Manu[...]