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ClearOne AP10 manual

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Table of contents for the manual

  • Page 1

    AP10 T elephone Inter face Installation & Operation Manual[...]

  • Page 2

    ii T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 © 2002 ClearOne Communications, Inc. All rights reser ved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications, Inc. Printed in the United States of America. ClearOne Communications reser ves specific pri[...]

  • Page 3

    iii AP10 Installation and Operation Manual T able of Contents CHAPTER 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . .1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Professional Services Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Product [...]

  • Page 4

    iv T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 R eceive R eduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Noise Burst Adapt . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 CHAPTER 1: Introduction Congratulations on purchasing the Audio P er fect ® telephone inter face. The AP10 uses advanced digital technology to maintain the highest possible audio quality . The AP10 is designed as an accessor y to the AP800 (echo cancelling, audio processing, microp[...]

  • Page 6

    Introduction ~ Unpacking T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 2 If you need additional information on how to install, set up, or operate your system, please contact us at one of the locations listed below . We welcome and encourage your comments so we can continue to improve our products and ser ve your needs. ClearOne[...]

  • Page 7

    3 Introduction ~ Controls and Connections T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 ClearOne is not responsible for product damage incurred during shipment. Y ou must make claims directly with the carrier . Inspect your shipment carefully for obvious signs of damage. If the shipment appears to be damaged, retain the origina[...]

  • Page 8

    Introduction ~ Controls and Connections 4 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 R ear view A. Power. The AC power cord input is a NEMA-type connector allowing 100–240V AC, 50/60Hz. B. G-Link In, Out. This RJ-45 connector is used to connect the AP10 to the AP800 for control. AP - Ware is capable of accessing and contro[...]

  • Page 9

    5 Introduction ~ Before Y ou Install T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 P ower requirements The AP10 automatically accommodates voltage requirements of 100–240V AC, 50/60Hz, 15W . T elephone line requirements The AP10 model operates on a standard analog telephone line and connects to the telephone system with a sta[...]

  • Page 10

    6 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760[...]

  • Page 11

    T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 The AP10 is designed for easy installation and set-up. All connections are made through rear -panel connectors. This section provides instr uctions on installing the units in the rack and making initial connections, creating a G-Link network, and assigning device ID numbers. The dia[...]

  • Page 12

    Installation ~ Hardware Setup 8 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 5. Wire the AP10 to the AP800 using the provided three-terminal Phoenix push-on connectors. These connectors are designed for easy wiring; simply insert the desired wire into the appropriate connector opening and tighten down the top screw . • T ran[...]

  • Page 13

    9 Installation ~ Hardware Setup T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 If more than one AP10 is assigned the same device ID number , the T ransmit and Receive LEDs will flash red and green on the affected units until the error is cor rected. ! Assigning device ID numbers Once your physical G-Link network is established, [...]

  • Page 14

    10 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760[...]

  • Page 15

    T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 The AP10 has a variety of operational features configurable through DIP switch settings, including noise burst/auto-adapt, receive AGC control, auto-answer, auto- disconnect, call progression/loop, receive reduction, and hook-flash duration. Default settings (as shipped from the fac[...]

  • Page 16

    Configuration ~ DIP Switch Settings 12 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 R eceive AGC DIP switch 3 enables/disables the automatic gain control (AGC) function in the firmware. The AGC feature is designed to keep sof t and loud telephone participants at a consistent level. DIP Switch P osition Description 3* On (up) R[...]

  • Page 17

    13 Configuration ~ Calibration T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 R eceive reduction In some applications, it might be necessar y to duck (lower) the receive audio coming in through the telephone line when transmit audio is present. T o enable receive reduction, set DIP switch 7 to the On position. DIP Switch P ositi[...]

  • Page 18

    Configuration ~ Calibration 14 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Auto-adapt If DIP switch 1 is off (down), call someone and continue to talk while the system gradually adapts over time. Once complete, the AP10 will be fully calibrated and ready for use. Press the Off button [E]. If the auto-disconnect feature is act[...]

  • Page 19

    T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 The AP10 has four basic functions: make a call, answer a call, disconnect a call, and mute. This chapter explains how to per for m these functions with the AP10 unit and a telephone handset (optional) and with the T elco inter face in AP -Ware. Y ou can also use touch panels and cus[...]

  • Page 20

    Operation ~ Using the T elco Inter face 16 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 3. When the conversation is complete, press the Off button [E] to disconnect the call. Y ou can also disconnect using an exter nal controller . If the handset is off hook, audio will be routed to the telephone. If your call is through the h[...]

  • Page 21

    17 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 T o mute • Click Mute TX to mute the transmit audio (audio sent to the telephone line). • Click Mute RX to mute the receive audio (audio from the telephone line). Other telco options • Hook-Flash. This button sends a momentar y inter r uption in line seizure to the telephon[...]

  • Page 22

    18 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760[...]

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    T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 APPENDICES Appendix A : Specifications Dimensions (LxDxH) 17.25" x 10.25" x 1.75" 43.8 x 26 x 4.5 cm W eight 7.5 lb/3.4 kg dr y 12.6 lb/5.7 kg shipping Operating T emperature 32–100° F 0–38° C Humidity 0% to 80%, non-condensing P ower Input Range Auto-adjusting [...]

  • Page 24

    20 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Appendices ~ Appendix B: Pinouts Appendix B: Pinouts R emote connector pinout Pin Description 1 R emote On* 2 R emote Off* 3N / C 4N / C 5 Switch/Indicator Common 6N / C 7N / C 8N / C 9 Unbalanced T ransmit Audio Input (0dBu nominal) 10 Unbalanced R eceive Audio Input (0dBu nomin[...]

  • Page 25

    21 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Set connector pinout Pin Description Pin Description 1 T o pin 6 of SET RJ-11C 4 Tip 2 T o pin 5 of SET 5 T o pin 2 of LINE 3 Ring 6 T o pin 1 of LINE RJ-11C Line connector pinout Pin Description Pin Description 1 T o pin 6 of LINE RJ-11C 4 Ring 2 T o pin 5 of LINE 5 T o pin 2 of[...]

  • Page 26

    Appendices ~ Appendix C: Serial Commands 22 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Convention Description <X> P arameters enclosed in < > indicate a mandator y parameter . [X] P arameters enclosed in [ ] indicate an optional parameter . 1-8 P arameters separated by a - indicate a range between the values. 4,7[...]

  • Page 27

    23 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 AP10 Serial Commands Command Function AA Sets auto-answer for a telco channel DIAL Dials a DTMF sequence or reports last sequence dialed HOOK Sends a hook flash to the telephone line L VL R eports the level of the transmit or receive channel (read only) MUTE Sets the mute for the[...]

  • Page 28

    Appendices ~ Appendix C: Serial Commands 24 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Return values: DIAL returns the dialed string of numbers. The string is retur ned af ter the command has been completed (i.e. dialed all the touch tones). Example: The following command dials the number (801) 975-7200. A 9 and a pause is g[...]

  • Page 29

    25 Appendices ~ Appendix C: Serial Commands T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 LV L This command reports back the transmit or receive level for a unit. Command form: DEVICE LV L <CH> Explanation: <CH> is which parameter to be measured. CH=RXIN P arameter for level from the telephone line CH=RXOUT P aramet[...]

  • Page 30

    Appendices ~ Appendix C: Serial Commands 26 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 NULL This command sends a short noise burst down the telephone line and forces the AP10 to adapt to the telephone line. This command is write-only . Command form: DEVICE NULL R etur n Values: If the renull succeeded, the following is retur[...]

  • Page 31

    27 Appendices ~ Appendix C: Serial Commands T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 TERLE This command reports back the telephone echo return loss enhancement (ERLE) for the AP10 in dB. This is a read-only parameter . Command form: DEVICE TERLE Return values: If the current TERLE level for the telephone canceller is 20dB,[...]

  • Page 32

    Appendices ~ Appendix D: W ar ranty 28 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 ClearOne Communications, Inc. (Manufacturer) warrants that this product is free of defects in both materials and workmanship. Should any part of this product be defective, the Manufacturer agrees, at its option, to: A. R epair or replace any de[...]

  • Page 33

    29 Appendices ~ Appendix D: W ar ranty T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Manufacturer shall not be liable for punitive, consequential, or incidental damages, expenses, or loss of revenue or property , inconvenience, or interr uption in operation experienced by the end user due to a malfunction in the purchased produ[...]

  • Page 34

    Appendices ~ Appendix E: Compliance 30 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 FCC P art 15 Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to P art 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful inter fer[...]

  • Page 35

    31 Appendices ~ Appendix E: Compliance T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 If you experience problems with this equipment, contact ClearOne Communications, Inc., 1825 R esearch Way , Salt Lake City , Utah 84119, or by phone at (801) 975-7200 for repair and warranty infor mation. If the trouble is causing harm to the t[...]

  • Page 36

    Appendices ~ Appendix F: Block Diagram 32 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Appendix F: Block Diagram G–LINK RS-485 CNVRT[...]

  • Page 37

    33 Glossary T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Acoustic Echo Cancellation (AEC) A process in which acoustical echo is removed from a signal. AEC can be used to remove unwanted signals from mic audio if the unwanted acoustic signal is available separately as an electronic signal. Ambient Noise The existing room-level [...]

  • Page 38

    Glossary 34 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Matrix mix er A mixer that allows routing of any input or combination of inputs to an output or any combination of outputs. Omni-directional Microphone A microphone that picks up audio in a 360-degree pattern. Reverberation Audio in a room that bounces off a wall, ceilin[...]

  • Page 39

    35 Index T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 A answer a call 15 AP - Ware 15, 16 AP10 3 connecting the unit 7 control 17 features 2 front-panel controls 3 operation 15 rear -panel connectors 4 auto-adapt 11, 13, 14 auto-answer 3, 11, 12, 15, 17, 23 auto-disconnect 11, 12, 15 C calibration 13 call progression 11, 12, 1[...]

  • Page 40

    Index 36 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 T telco echo cancellation 2, 19 T elco inter face 15, 16 telco line 4 telco set 4 TERL 26 TERLE 27 tip and ring 4 transmit input 4, 8, 19 transmit LED 3, 9 transmit level 14, 25 V version 27 W white noise 11, 13[...]