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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of ClearOne MAXAttach IP, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of ClearOne MAXAttach IP should contain:
- informations concerning technical data of ClearOne MAXAttach IP
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ClearOne MAXAttach IP alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ClearOne MAXAttach IP, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ClearOne service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ClearOne MAXAttach IP.
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Table of contents for the manual
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Page 1
MAX™ IP Response Point™ USERS MANU AL[...]
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Page 2
document title CLEARONE P ART NO . 800-158-380 (REVISION 1.0) October 2008 © 2008 CLEARONE. ALL RIGHTS RESERVED. NO P ART OF THIS DOCUMENT MA Y BE REPRO- DUCED IN ANY FORM OR B Y ANY MEANS WITHOUT WRITTEN PERMIS SION FROM CLEARONE. CLEARONE RESERVES SPECIFIC PRIVILEGES. INFORMA TION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE. tecHnicAl S[...]
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Page 3
MAX™ IP Response Point™ 1 Unpack and Setup 1 Keypad F unctions 1 Features 1 The LCD Display 2 Using the phone 2 Make a Call 2 Answer a Call 2 End a Call 2 T urn the Ringer On/Off 2 Adjust Ringer V olume 2 Dial an Internal Call 3 Using Microsoft® Response Point™ 4 Adding a New Phone 4 Appendix : A - Compliance 7[...]
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Page 4
[...]
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Page 5
1 T echnical Services: 800-283-5936 MAX™ IP RESPONSE POINT™ Users Manual UNP ACK AND SETUP Unpacking information and setup instructions for your MAX IP Response Point product are found in the Quick Start Guide and Administrator’s Guide. KEYP AD FUNCTIONS Button Name Function Hook Press to answer an incoming call. • Press to activate the [...]
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2 T echnical Services: 800-283-5936 and set up your phone using the Configure Phone Wizard in the Response Point Administrator’s Guide. THE LCD DISPLA Y The LCD display acts as a legend for the various modes, codes and functions of the device. Each function is cov- ered in this manual or the Administrator’s Guide. USING THE PHONE Make a Call Pr[...]
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Page 7
3 T echnical Services: 800-283-5936 Dial an Internal Call T o dial an internal company extension using voice dialing: Press the 1. button on the phone. Say the name of a person in your directory (e.g. “Denise Smith”). Y ou can also speak the name of a specific 2. location or department, such as “kitchen” or “accounts payable,” as long a[...]
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Page 8
4 T echnical Services: 800-283-5936 ADDING A NEW PHONE T o add the MAX IP Response Point in Response Point Administrator Launch Response Point Administrator . 1. Connect to the server . • Click 2. Add Phone Ensure the MAX IP Response Point is powered and connected to the network. A. The MAX IP Response Point will appear in the device list. B. [...]
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5 T echnical Services: 800-283-5936 Highlight the device, click C. Next. Select D . Assign User to Assign or Create a user and click Next. From the list, choose the user you wish to assign to the phone, highlight and click E. OK. T o Create a New User: select • New User and follow the New User wizard. Assign your user to “Recieve calls on th[...]
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6 T echnical Services: 800-283-5936 Name the phone, click G. Next. Click H. Finish to complete the process. The MAX IP Response Point is now ready for use with your Response P oint system.[...]
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7 T echnical Services: 800-283-5936 APPENDIX : A - COMPLIANCE EUROPEAN COMPLIANCE Conformity of the equipment with the guidelines below is attested by the CE mark. EC Declaration of Conformity Manufacturer’s Name: ClearOne Communications Manufacturer’s Address: Edgewater Corporate Park South T ower 5225 Wiley Post Way , Suite 500 Salt Lake City[...]
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Page 12
8 T echnical Services: 800-283-5936 IEC 60950-1: 2001 Safety of Information T echnology Equipment, Including Electrical Business Equipment. RoHS - 2002/95/EC Restrication of the Use of certain Hazardous Substances in Electrical and Electronic Equipment (EEE) & WEEE - 2002/96/EC W aste of Electrical and Electronic Equipment (EEE). We herein cert[...]