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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Clicomm CWP-100, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Clicomm CWP-100 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Clicomm CWP-100. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Clicomm CWP-100 should contain:
- informations concerning technical data of Clicomm CWP-100
- name of the manufacturer and a year of construction of the Clicomm CWP-100 item
- rules of operation, control and maintenance of the Clicomm CWP-100 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Clicomm CWP-100 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Clicomm CWP-100, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Clicomm service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Clicomm CWP-100.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Clicomm CWP-100 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
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1 1. CWP-100 OVERVIEW ................................................................................................................................................ 4 2. PRODUCT DESCRIPTION ........................................................................................................................................ 5 3. HARDW ARE OVERVI[...]
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2 7.3.3. Call hold ........................................................................................................................................................ 19 7.3.4. Call mute ...................................................................................................................................................... 19 7.3.[...]
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3 10.1. F IRMW ARE U PGRADE VIA D ISPLA Y M ENU .......................................................................................................... 36 10.2. F IRMW ARE U PGRADE VIA FTP ........................................................................................................................... 37 10.3. S YST EM R ESET BY F ACTO[...]
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4 1. CWP-100 Overview Conform to Wireless LAN standard 802.1 1b. Operate on wireless LAN AP (Access Point) with static IP , ADSL and dynamic IP(DHCP). Provide V oIP calls. Provide CID service. Provide NA T traversal function that enable s exte rnal calls with private IP address behind NA T network environment. Provide variou[...]
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5 2. Product Description Please check and make sure that you have the following package contents. Item Quantity Description CWP-100 Body 1 CWP-100 main body Charger 1 CWP-100 proprietary charger Battery 1 CWP-100 proprietary Battery Power Adaptor (DC 5V 2A) 1 Power supply device User Manual 1 User guide that explains features, functions and impleme[...]
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6 3. Hardware Overview 3. Hardware Overview[...]
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7 Controls Description Handset Send and receive the sound during a call. LCD Display system st atus and user information. LEFT SOFT KEY Select the menu option at the down-lef t side of the LCD. RIGHT SOFT KEY Select the menu option at the down-right side of the LCD. ENTER Activate the menu that the cursor point. Confirm input of character st ring o[...]
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8 4. LCD Icon Overview The descriptions of the icons displayed on CWP-100 LCD are as below . • CLIPCOMM CWP-100 12:00:49 AM MENU Please refer to the table below for the descriptions of each icon. Icons Category Meaning AP connection st atus Icon The signal strength received from the AP . Success in registration. Failure in registration Proxy serv[...]
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9 5. Inst allation Overview Please check the part s of the CWP-100 and then follow the steps bellow to inst al CWP-100 properly . Caution: Use only the power adaptor , charger a nd battery supplied by the prov ider . Using other power adaptor , charger and battery may cause the CWP-100 to deteriorate the v oice quality and malfunction. 5.1. CWP[...]
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10 6. Basic Configuration Y ou can set the CWP-100 system with the keyp ad or the embedded web interface. The descriptions of setting the system with LCD and keypad are explain ed below . Please refer to Chapter9. “Configuration with Internal Web Interface” to set t he system with the web interface. CLIPCOMM CWP-100 12:00:49 AM M E N U T o set [...]
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11 1: AP Scan 2: Device Addr 3: WLAN Mode 4: ESSID 5: Channel 6: WEP Setting ② Select “1: AP Scan” to search the wireless LAN access point around the CWP-100. If the CWP-100 succeeds in searching the AP , the CWP-100 LCD display “AP Scan Success” and restart automatically . If there is no AP around or if the CWP-100 fails in searc[...]
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12 Follow the steps as MENU “3: System Setting” ”1: Network Setting” to check the current s etting. 1: Current Setting 2: St atic IP 3: DHCP 4: ADSL 5: Rest art 6.2.1. Current Setting ① Follow the step s as MENU “3: System Setting” ”1: Network Setting” “1: Current Setting” to view the current settings. Y ou[...]
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13 ④ The changed p arameter will apply only af ter the system rest arts. Select “5:Restart” from the menu and press ENTER button. Then the system will automaticall y rest art with the new network parameters. 6.2.3. Dynamic IP (DHCP) Setting ① Follow the steps as MENU “3: System Setting” ”1: Network Setting” “3: DHCP”[...]
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14 6.3. V oIP Setting Y ou need to register with the Internet T elephony Service Provider (ITSP) to utilize various V oIP services. Y ou may set the CWP-100 as your ITSP request s . T o set the system with the LCD and th e keyp ad, follow the steps as MENU “3: System Setting” “2: V oIP Setting”. Then you will enter the submenu and s[...]
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15 6.3.2. Name Setting ① Follow the steps as MENU “3: System Setting” “2: V oIP Setting” “2: Name Setting”. 1: User ID 2: Display Name 3: AUTH ID 4: Passw ord ② Select “1: User ID” and input the phone number you wish to make a call. Press ENTER button to confirm or CANCEL button to erase the number . U s e r I D 771 [...]
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16 Follow the steps as MENU “4: NA T T raversal”. 1: NA T Function 2: STUN Address 3: NA T Router IP 4: NA T Timer 6.3.4.1. NA T T raversal using STUN server ① T o use NA T traversal function with the STUN server , follow the step s as MENU “4: NA T T raversal” “1: NA T Function” “2: Use STUN”. 1: NOT USE 2: Use ST[...]
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17 external IP address. NA T Router IP 21 1.21 1.21 1.21 1 MODE: A 6.3.4.3. NA T Session Timer When using the NA T traversal function , you need to set the session time for tran smitting the packet periodically so that the CWP-100 mai ntains the NA T router and the NA T se ssion. Follow the step s as MENU “4: NA T T raversal” “4: NA T[...]
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18 7. Basic Services 7.1. Making a Phone Call ① Dial the phone number that you wish to make a call. In case making a direct call to the devices’ IP addre ss, press “LEFT SOFT KEY” to select A and then press 1 to expre ss “.” between the numbers. Press CANCEL button to edit the numbers. ② Press SEND button to make call. Y o[...]
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19 7.3. Extra functions on Call Y ou can use various functions with SEN D button or menu button during call. 7.3.1. Phonebook Follow the step s as Menu “1: Phone book” during the call to chec k the phone number list that is saved on the Phonebook. Press END to return to the main menu. 7.3.2. Call history Follow the step s as Menu “2: [...]
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20 B will be able to talk to each other . 7.3.6. Call W aiting When there is an incoming call while you are on t he phone, the CWP-10 0 can put the incoming call in the waiting mode and do not reject the call. T o enable call waiting, you need to use the embedded web interface. Please refer to Chapter9. “Configuratio n with Internal W eb Interfac[...]
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21 8. Supplement ary Services The CWP-100 provides various supplementary services addition to basic services. 8.1. Phonebook Y ou can save and delet e the phone number o n the phonebook. F ollow the steps as MENU ”1: Phonebook”. 8.1.1. Register ① Follow the steps as MENU ”1: Phonebook” “1: Register”. No. MODE: A ② Input [...]
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22 8.1.2. Search Y ou can search the phone number with t he registered name and the entry number . ① Follow the steps as MENU ”1: Phonebook” “2: Search”. ② Select the menu among All Entries, By Names, By Phone No. and By Entry No. All Entries : Display all the registered phone numbers. By Name : Search the phone number w[...]
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23 8.2. Call History Y ou can save and delete the call history on the phonebook by following the steps as MENU ”2: Call History”. Choose the menu from below . 1: Placed Call 2: Received Call 3: Missed Call 4: Delete Call 8.2.1. Check Recent Dialed/Received/Missed Calls ① “1: Placed Call” is the list of recent dialed calls. Maximum of [...]
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24 3: Time Serv er 4: Time Zone 5: Alarm Setting 6: Phone Lock 7: Firmw are 8: Call Forw arding 8.3.1 Melody Setting ① Select “1. Melody Setting”. 1: Melody Selection 2: Melody V olume ② Use ▲ , ▼ to choose the ring melody that you wi sh to use and then press ENTER button. ③ Select “2. Melody V olume” and use ▲ , ▼ to set the [...]
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25 MENU: A ② Input the time server and press ENTER butt on to confirm or END button to cancel. 8.3.4. T ime Zone Setting Y ou can set the time zone according to your region. Select “4: T ime Zone”, then CWP-100 will display the current wall-clock time according to the time information from the time server int erpreted by this time zone. 8.3.5[...]
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26 8.3.7. Firmware Management Y ou can return to the factory reset or update the firmware. ① Select “7: Firmware” to check the current firmware version. 1: Load Default 2: Firmw are V er . 3: Firmw are Up date 4: Up date Server ② Select “1: Load Default” to return to the factory reset. ③ Select “2: Firmware V er .” to check the cu[...]
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27 9. Configuration with Internal W eb Interface The CWP-100 provides the internal web interface fo r convenient configuration and monitoring. Once the CWP-100 is available for networki ng after the config ur ation with the keyp ad, you can use the web interface by inputting the CWP-100 IP address on the web browser . With the web interface, you ca[...]
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28 9.1. Network Configuration 9.1.1. Network Mode Configuration 9.1.1.1. Netw ork Mode Configuration w ith Internal W eb Interface ① Select “System Configuration” “Network” from the CWP-100 embedded web page. ② Select the appropriate IP configuration parameters that match your network environment from below . (a) S tatic IP A. Selec[...]
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29 9.2. V oIP Configuration V oIP configuration is requi red to enable V oIP calls. Pl ease contact your service provid er or the network administrator for more information on V oIP configuration. ① Select “System Configuration” “V oIP” on the left side of the web page. ② Set each configuration paramete rs with appropriate value. Pa[...]
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30 Parameter Description Default Expiry Set the time for transmitting the REGISTER message periodically so that the CG keeps registering. 3600 SIP Local Port Set the CG port that send and receive SIP packet. Please notice that this is not the port t hat proxy server receives. 5060 V oice Codec Set the V oIP call voice codec among G .7231.A, G .71 1[...]
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31 W aiting Indication) and enables the user to use external voice mail server . Parameter Description Use External V oice Mail System The user can use external voice mail server when the service provider support s V oice Mail server . The user can simultaneou sly use auto answering function that the CWP-10 0 s upports it self. In case there is a n[...]
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32 Condition Unconditional : The CWP-100 imme diately forwards all the incoming calls to the previously a ssigned phone number . Busy : The CWP - 100 forwards the in coming call when the channel is in use. No Answer : The CWP-100 forw ards the incoming ca lls to the previously assigned phon e number when the CWP-100 user does not answer the phone f[...]
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33 Usually , users use this function when he wants to call a remote V oIP device directly with IP address wi thout server registration. Examples for Dial Plan ① Input the values as below and click the [Insert] button and then the [save] button. In case the user dials the phone number that st art s with 00 and press ‘#’ to make an outgoing[...]
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34 When the user picks up the handset and dial t he phone number , the CWP-100 start s searching the pattern that coincide with the recent dial plan entries (from the bottom to the top). In case the user dial “00123” and press “#” to make an outgoing call; The CWP-100 will edit the final dialing number as “5551231004” and at[...]
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35 STUN Server (FQDN) for STUN Assign STUN server address a nd server port when using NA T traversal through “STUN.” Ex) stun.Clipcomm.co.kr:3478 N/A NA T Router IP for Manual Use Assign the NA T router’s external IP ad dress of the netwo rk that CWP- 100 is connected while using NA T T raversal manually when there is no appropriate STUN serv[...]
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36 10. Firmware Upgrade and Factory Reset Y ou easily upgrade the new firmware with a simple process. 10.1. Firmware Upgrade via Display Menu Y ou can upgrade the firmware with the CWP - 100 LCD di splay menu. This process is available only when the network is in normal state and connected properly . ① Select MENU and follow the steps as “4: Ex[...]
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37 10.2. Firmware Upgrade via FTP Upgrading the firmware via FTP is the fastest way . But this process is available only when the network i s in normal state and connected properly . The following example shows how a comman d line FTP client is used to upload new firmware (“CWP- 100.fls”) to the CWP-100 when it s IP address is 192.168. 0.36. En[...]
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38 10.3. System Reset by Factory V alue The CWP-100 can reset system by factory value with its LCD [MENU]. After booting the CWP-100 su ccessfully , follow the steps as [MENU] ”4: Extra Setting” ”7: Firmware” “1: Load Default”. Then the CWP-100 will ask to input the passw ord for resetting the system. Input the corre[...]
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39 11. Character Input Using Keyp ad In character input mode during menu manipulation, you can change curre nt character set by pressing SOFT Key 1 repetitively . The character set circulates as upp er case letter , lower case letter , numeric chara cter and symbolic character . Icons Category Meaning Character Input Mode Upper case let ter , lower[...]
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40[...]