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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of CognitiveTPG A760, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of CognitiveTPG A760 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of CognitiveTPG A760. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of CognitiveTPG A760 should contain:
- informations concerning technical data of CognitiveTPG A760
- name of the manufacturer and a year of construction of the CognitiveTPG A760 item
- rules of operation, control and maintenance of the CognitiveTPG A760 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of CognitiveTPG A760 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of CognitiveTPG A760, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the CognitiveTPG service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of CognitiveTPG A760.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the CognitiveTPG A760 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
POS Hybrid Printers F inancial 800.732.8950 sales@Cognitiv eTPG.com www.C ognitive TPG.com Retail A760 T w o - C olor Thermal/Impac t Hybrid P rinter The A760 brings a world of new prot-generating receipt printing possibilities combined with easy to handle check, forms, and slip printing. Designed for years of reliable operation in demanding hig[...]
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Page 2
Cognitive TPG Headquarters 25 T ri-State International, Suite 200, Linc olnshire, IL 60069 Toll Free : 800-732-8950 Phone: 847-383-7900 F ax: 847-383-7949 www .CognitiveTPG.com Copyright 2008 Cognitiv eTPG. All Rights Reser ved. Fast Printing With a print speed of 180 mm/sec for monochrome and 100 mm/sec for two-color printing, CognitiveTPG's [...]