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Compaq 1000 manual

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Table of contents for the manual

  • Page 1

    M AINTENANCE & S ERVICE G UIDE Compaq Deskpro 1000 Series of P ersonal Computers[...]

  • Page 2

    CPS Notice The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCI- DENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This guide contains information protected by[...]

  • Page 3

    Contents iii C ONTENTS preface Symbols and Conventions ........................................................................................................ . vii Technician Note ................................................................................................................ ........ viii System Serial Number ....................[...]

  • Page 4

    iv Contents 3.8 Miscellaneous Parts ........................................................................................................ .... 3-9 3.9 Shipping Boxes ................................................................................................................... 3-9 3.10 Documentation ..........................................[...]

  • Page 5

    Contents v chapter 6 Jumper Information 6.1 System Board Jumpers ....................................................................................................... 6-1 6.1.1 Power-On Password Jumpers (CPW) ........................................................................ 6-3 6.1.2 Flash EPROM Type Selection (EP) ........................[...]

  • Page 6

    vi Contents appendix B Power Cord Set Requirements General Requirements ............................................................................................................. B-1 Country-Specific Requirements .............................................................................................. B-2 appendix C Hard Drives Device 0/Dev[...]

  • Page 7

    Compaq 1000 Series of Personal Computers vii preface This Maintenance & Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Deskpro 1000 Series of Personal Computers. Compaq Computer Corporation reserves the right to make changes to the Compaq Deskpro 1000 Series of Personal Computers without notice[...]

  • Page 8

    viii Preface Technician Note ! WARNING: Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the compon[...]

  • Page 9

    Compaq Deskpro 1000 Series of Personal Computers 1-1 chapter 1 P RODUCT D ESCRIPTION This chapter describes the model offerings and features of the Compaq Deskpro 1000 Series of Personal Computers. Figure 1-1. Compaq Deskpro 1000 Series of Personal Computers[...]

  • Page 10

    1-2 Product Description 1.1 Compaq Deskpro 1000 Series of Personal Computer Models The Compaq Deskpro 1000 Series of Personal Computers is available in desktop configurations described in the following sections. Table 1-1 Desktop Models Configuration Code Processor Hard Drive Memory Internal Cache Graphics BWF1 P55C/166 1.6 GB 16 MB 256 KB S3 Trio6[...]

  • Page 11

    Compaq Deskpro 1000 Series of Personal Computers 1-3 1.2 Features Table 1-2 Features Item Description Processor Speed (MHz) Intel Pentium Processor with MMX Technology 166 200 Cache L2 (KB), (write-through, direct mapped) 256 Architecture CMOS RAM, battery backed Plug and Play capability PCI/ISA 242-byte Standard Chipset VIA Apollo 590VP ROM BIOS F[...]

  • Page 12

    1-4 Product Description Table 1-2 continued Item Description Power supply 200 watt, 115 VAC, 6.0 A/230 VAC, 3.0 A Power supply fan Standard Internal piezo speaker Standard Internal battery Standard Operating System Windows 95 Two-button mouse Standard Compaq Enhanced keyboard with MS Windows-specific keys Standard 1.3 System Design This section pre[...]

  • Page 13

    Compaq Deskpro 1000 Series of Personal Computers 1-5 1.4 Preloaded Software This computer is shipped with Windows 95 installed as the operating system. The following software is preloaded on the computer:  Compaq Online Safety & Comfort Guide  Microsoft Windows 95 1.5 Computer Features 1.5.1 Front Panel Controls and LEDs Figure 1-2.[...]

  • Page 14

    1-6 Product Description 1.5.2 Drive Positions Figure1-3. Drive Positions on the Compaq Deskpro 1000 Desktop Computer 1 One 3.5-inch 1.44-MB diskette drive 2 One 3.5-inch third-height drive bay for optional drive 3 One 3.5-inch third-height drive bay for primary hard drive 4 One 5.25-inch half-height drive bay for optional drive 5 One 5.25-inch half[...]

  • Page 15

    Compaq Deskpro 1000 Series of Personal Computers 1-7 1.5.3 Rear Panel Connectors Figure 1-4. Rear Panel Connectors 1 Voltage Select Switch (115 V U.S. or 230 V to match geographical requirements) 2 Power Cord Connection 3 Mouse Connector 4 Keyboard Connector 5 Universal Serial Bus (USB) Connectors 6 Serial Connector 7 Parallel Port Connector 8 Seri[...]

  • Page 16

    1-8 Product Description 1.6 Enhanced Keyboard Figure 1-5. Enhanced Keyboard 1 Ctrl Used in combination with another key. Its effect depends on the software application you are using. 2 Windows Logo Keys Opens the Windows Start menu. Used in combination with another key. Its effect depends on the software application you are using. 3 Alt Used in com[...]

  • Page 17

    Compaq Deskpro 1000 Series of Personal Computers 2-1 chapter 2 T ROUBLESHOOTING This chapter provides troubleshooting information for the Compaq Deskpro 1000 Series of Personal Computers including:  Power-On Self Test (POST)— POST messages listed in Table 2-1 include a description of the error, the probable cause, and the recommended action[...]

  • Page 18

    2-2 Troubleshooting Table 2-1 Power-On Self-Test Messages Message Probable Cause Recommended Action The computer beeps: the beep consists of continuous long beeps No system memory is present. Add system memory. The computer beeps: the beep consists of one long beep followed by two short beeps A video error has occurred and the BIOS cannot initializ[...]

  • Page 19

    Compaq Deskpro 1000 Series of Personal Computers 2-3 Table 2.1 Continued Message Probable Cause Recommended Action Hard Disk(s) Diagnosis Failure The system has run specific disk diagnostic routines. This message appears if one or more hard disks return an error when the diagnostics run. Hard disk may be damaged, and may need to be replaced. Keyboa[...]

  • Page 20

    2-4 Troubleshooting 2.2 CMOS Setup Utility The Award BIOS chip contains the ROM setup information of your computer and serves as an interface between the processor and the rest of the components on the motherboard. The CMOS Setup Utility, which is built into the BIOS and stored in the CMOS RAM, is executed when the user changes the battery or the e[...]

  • Page 21

    Compaq Deskpro 1000 Series of Personal Computers 2-5 2.2.1 Preparing the Computer If you encounter an error condition, complete the following steps before starting problem isolation procedures: 1. Ensure proper ventilation. The computer should have a 3-inch (7.6-cm) clearance at the back of the system unit. 2. Turn off the computer and peripheral d[...]

  • Page 22

    2-6 Troubleshooting  Was a nonbootable diskette loaded in the diskette drive at power-up?  Are all switch settings correct?  Have all jumper settings been set as instructed by the configuration utility?  Was Computer Setup run after installing options (memory, disk drives, expansion boards, etc.) and before installing indust[...]

  • Page 23

    Compaq Deskpro 1000 Series of Personal Computers 2-7 2.3.3 Diskette Drive Problems This section identifies some quick checks for diskette drive–related problems. Table 2-3 Solutions for Diskette Drive Problems Problem Possible Solution Diskette drive light stays on. 1. Diskette may be damaged. In Windows 95, run SCANDISK. At the Start menu, highl[...]

  • Page 24

    2-8 Troubleshooting 2.3.4 Display Problems This section identifies some quick checks for display-related problems. Table 2-4 Solutions for Display Problems Problem Possible Solution Screen is blank. 1. Monitor is not turned on and the monitor light is not on. Turn on the monitor and check that the monitor light is on. 2. Screen save has been initia[...]

  • Page 25

    Compaq Deskpro 1000 Series of Personal Computers 2-9 2.3.5 Printer Problems This section identifies some quick checks for printer-related problems. Table 2-5 Solutions for Printer Problems Problem Possible Solution Printer will not print. 1. Printer is not turned on and online. Turn the printer on and make sure it is online. 2. The correct printer [...]

  • Page 26

    2-10 Troubleshooting 2.3.6 Hard Drive Problems This section identifies some quick checks for hard drive–related problems. Table 2-6 Solutions for Hard Drive Problems Problem Possible Solution Hard drive error occurs. Hard disk has bad sectors or has failed. Use a utility to locate and block usage of bad sectors. If necessary, reformat the hard di[...]

  • Page 27

    Compaq Deskpro 1000 Series of Personal Computers 2-11 2.3.7 Hardware Installation Problems This section identifies some quick checks for hardware problems. Table 2-7 Solutions for Hardware Installation Problems Problem Possible Solutions A new device is not recognized as part of the computer system. 1. The Computer Setup utility has not been run to[...]

  • Page 28

    2-12 Troubleshooting 2.3.8 CD-ROM Drive Problems This section identifies some quick checks for CD-ROM drive problems. Table 2-8 CD-ROM Drive Problems Problem Possible Solution Cannot read compact disc. 1. CD is not properly seated in the drive. Eject the CD, correctly seat it in the drive, then reload. 2. CD has been loaded upside down. Eject the C[...]

  • Page 29

    Compaq Deskpro 1000 Series of Personal Computers 3-1 chapter 3 I LLUSTRATED P ARTS C ATALOG This chapter provides an illustrated parts breakdown and a reference for spare parts for the Compaq Deskpro 1000 Series of Personal Computers. Figure 3-1. Compaq Deskpro 1000 Series of Personal Computers[...]

  • Page 30

    3-2 Illustrated Parts Catalog 3.1 System Unit Figure 3-2. System Unit Table 3-1 System Unit Spare Parts Description Spare Part Number Warranty Tier 1 System unit cover 333833-001 A 2 Power supply, 200W (Includes fan) 333818-001 A 3 Drive Cage 333838-001 A 4 LED holder (reference only; part of Miscellaneous Plastics kit) 5 Base pan (chassis assembly[...]

  • Page 31

    Compaq Deskpro 1000 Series of Personal Computers 3-3 3.2 Mass Storage Devices Figure 3-3. Mass Storage Devices Table 3-2 Mass Storage Devices Description Spare Part Number Warranty Tier 1 3.5-inch, 1.44-MB, diskette drive 333817-001 A 2 1.6-GB hard drive 333816-001 A[...]

  • Page 32

    3-4 Illustrated Parts Catalog 3.3 Cables Figure 3-4. Cables Table 3-3 Cables Description Spare Part Number Warranty Tier Miscellaneous cable kit includes: 333824-001 A 1 Cable, diskette drive 2 Cable, hard drive 3 Cables, LED: hard drive and power 4 Cable, power, APD 121259-001 A 4 Cable, power, EMEA * 285810-001 A 4 Cable, power, ANZ * 285811-001 [...]

  • Page 33

    Compaq Deskpro 1000 Series of Personal Computers 3-5 3.4 Standard and Optional Boards Figure 3-5. Standard and Optional Boards Table 3-4 Standard and Optional Boards Description Spare Part Number Warranty Tier 1 System board, P55C 333814-001 A 2 EDO SIMM, 8 MB 285734-001 A 3 SDRAM DIMM, 16 MB 333820-001 A 4 . Video upgrade memory, 512 KB 333822-001[...]

  • Page 34

    3-6 Illustrated Parts Catalog 3.5 Keyboards Figure 3-6. Keyboard Table 3-5 Keyboards Description Spare Part Number Warranty Tier 1. Arabic* 333828-171 A 2. BHCSY (Bosnia-Herzegovina, Croatia, Slovenia, and Yugoslavia)* 333828-B41 A 3. Brazilian Portuguese* 333828-201 A 4. Czech* 333828-221 A 5. French* 333828-051 A 6. Hungarian* 333828-211 A 7. Int[...]

  • Page 35

    Compaq Deskpro 1000 Series of Personal Computers 3-7 3.6 Miscellaneous Hardware Kit Figure 3-7. Miscellaneous Hardware Kit Table 3-6 Miscellaneous Hardware Kit Description Spare Part Number Warranty Tier Miscellaneous hardware kit. Includes: 333832-001 D 1 2 3 4 5 Slot Cover (2 each) I/O Panel M3x0.5P-5mm screws (25 each)* #6-32UNC ¼-inch hex scre[...]

  • Page 36

    3-8 Illustrated Parts Catalog 3.7 Miscellaneous Plastics Kit Figure 3-8. Miscellaneous Plastics Kit Table 3-7 Miscellaneous Plastics Kit Description Spare Part Number Warranty Tier Miscellaneous plastics kit, includes: 1 LED Holder 2 Card guide 3 System board standoff (2 each) 4 Cable twist 5 Bezel blank, 5.25-inch 6 Feet (4 each) 333831-001 D * No[...]

  • Page 37

    Compaq Deskpro 1000 Series of Personal Computers 3-9 3.8 Miscellaneous Parts Figure 3-9. Miscellaneous Parts Table 3-8 Miscellaneous Parts Description Spare Part Number Warranty Tier 1 Two-button mouse 298792-001 A 2 Battery, real-time clock (external) 234556-001 A 3 Active heat sink (P55C/200 with thermal pad and captive clip; replaces passive hea[...]

  • Page 38

    Compaq Deskpro 1000 Series of Personal Computers 4-1 chapter 4 R EMOVAL AND R EPLACEMENT P RELIMINARIES This chapter provides general service information for the computer. Adherence to the procedures and precautions described in this chapter is essential for proper service. 4.1 Electrostatic Discharge Information A sudden discharge of static electr[...]

  • Page 39

    4-2 Removal and Replacement Preliminaries 4.1.2 Preventing Electrostatic Damage to Equipment Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of sensitivity. The following proper packaging and grounding precautions are necessary to prevent damage to electric components and accessories.  To a[...]

  • Page 40

    Compaq Deskpro 1000 Series of Personal Computers 4-3 4.1.4 Grounding Workstations To prevent static damage at the workstation, use the following precautions:  Cover the workstation with approved static-dissipative material. Provide a wrist strap connected to the work surface and properly grounded tools and equipment.  Use static-dissipa[...]

  • Page 41

    4-4 Removal and Replacement Preliminaries 4.1.6 Recommended Materials and Equipment Other materials and equipment that are recommended for use in preventing static electricity include:  Antistatic tape  Antistatic smocks, aprons, or sleeve protectors  Conductive bins and other assembly or soldering aids  Conductive foam ?[...]

  • Page 42

    Compaq Deskpro 1000 Series of Personal Computers 4-5 4.2.2 Screws The screws used in the computer are not interchangeable. They may have standard or metric threads and may be of different lengths. If an incorrect screw is used during the reassembly process, it can damage the unit. Compaq strongly recommends that all screws removed during disassembl[...]

  • Page 43

    Compaq Deskpro 1000 Series of Personal Computers 5-1 chapter 5 R EMOVAL AND R EPLACEMENT P ROCEDURES This chapter provides subassembly/module level removal and replacement procedures for the Compaq Deskpro 1000 Series of Personal Computers. Before removing or replacing a subassembly, safeguard the CMOS settings, by writing them down, making a print[...]

  • Page 44

    5-2 Removal and Replacement Procedures 5.2 Disassembly/Assembly Sequence 5.3 Computer Feet 5.4 Preparation for Disassembly 5.5 System Unit Cover 5.6 Expansion Board 5.7 Expansion Board Guide 5.8 System Board 5.9 Graphics Memory 5.10.1 SIMM Module 5.10.2 DIMM Module 5.11 Power Supply 5.12 Microprocessor 5.13 Front Bezel 5.14 LED Retainer Assembly 5.[...]

  • Page 45

    Compaq Deskpro 1000 Series of Personal Computers 5-3 5.3 Feet Four rubber feet are mounted to the underside of the base pan. No parts have to be removed to access the feet. The replacement feet have an adhesive surface and are shipped with a protective strip in place. Remove the feet and clean the metal with a clean, dry cloth. Remove the protectiv[...]

  • Page 46

    5-4 Removal and Replacement Procedures 5.5 System Unit Cover 1. Perform preparation procedures (Section 5.4). 2. Remove the three screws on the rear of the computer to release the cover. 3. Slide the computer cover backward about 1 inch (2.5 cm). 4. Lift the cover up, then off the unit. Figure 5-3. Removing the System Unit Cover To replace the cove[...]

  • Page 47

    Compaq Deskpro 1000 Series of Personal Computers 5-5 1. Perform preparation procedures (Section 5.4). 2. Remove the system unit cover (Section 5.5). 3. Remove the screw securing the expansion board to the chassis. 4. Pull the board out of the slot. Figure 5-5. Removing a Board To replace a board, reverse the previous procedure.[...]

  • Page 48

    5-6 Removal and Replacement Procedures 5.7 Expansion Board Guide 1. Perform preparation procedures (Section 5.4). 2. Remove the system unit cover (Section 5.5). 3. Remove all expansion boards from the computer (Section 5.6). 4. Press in on the two plastic clips 1 on the right side of the guide. The guide will pop out of the chassis. Figure 5-6. Rem[...]

  • Page 49

    Compaq Deskpro 1000 Series of Personal Computers 5-7 5.8 System Board 1. Perform preparation procedures (Section 5.4). 2. Remove the system unit cover (Section 5.5). 3. Remove all expansion boards (Section 5.6). 4. Disconnect any cables plugged into the system board. 5. Remove the seven screws securing the system board to the chassis. 6. Pinch the [...]

  • Page 50

    5-8 Removal and Replacement Procedures 5.9 Graphics Memory 1. Perform preparation procedures (Section 5.4). 2. Remove the system unit cover (Section 5.5). 3. Remove the video graphics board and place on a protected surface (Section 5.6). 4. Install the two 512-KB memory upgrade modules, making sure that the modules are firmly seated. ✎ Video card[...]

  • Page 51

    Compaq Deskpro 1000 Series of Personal Computers 5-9 5.10 Memory Modules You can expand computer memory by installing industry-standard single inline memory modules (SIMMs) or dual inline memory modules (DIMMs) on the system board. The system board includes:  Four SIMM sockets that can be populated with Extended Data Output (EDO) or Fast Page[...]

  • Page 52

    5-10 Removal and Replacement Procedures Table 5-1 Memory Configuration Options Total System Memory, MB SIMM 3 & 4 (Bank 1) SIMM 1 & 2 (Bank 0) DIMM 1 (Bank 0) DIMM 2 (Bank 1) 8 4 & 4 8 16 4 & 4 4 & 4 8 8 8 & 8 16 32 8 & 8 8 & 8 16 16 16 & 16 32 64 16 & 16 16 & 16 32 32 32 & 32 64 128 32 & 32 32 &a[...]

  • Page 53

    Compaq Deskpro 1000 Series of Personal Computers 5-11 5.10.1 Installing a SIMM Module CAUTION: Static electricity can damage the electronic components or optional equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. CAUTION : When handling a memory module, be[...]

  • Page 54

    5-12 Removal and Replacement Procedures 5.10.2 Installing a DIMM Module CAUTION: Static electricity can damage the electronic components or optional equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. CAUTION: When handling a memory module, be careful not to[...]

  • Page 55

    Compaq Deskpro 1000 Series of Personal Computers 5-13 5.11 Power Supply 1. Perform preparation procedures (Section 5.4). 2. Remove the system unit cover (Section 5.5). 3. Remove the power connector cables from the system board. 4. Disconnect the power cables from the drives. 5. Remove four screws from the power supply on the rear of the chassis. 6.[...]

  • Page 56

    5-14 Removal and Replacement Procedures 5.12 Microprocessor 5.12.1 Passive Heat Sink (P55C/166) 1. Perform preparation procedures (Section 5.4). 2. Remove the system unit cover (Section 5.5). CAUTION: When replacing a Pentium processor, you must release the heat sink retaining clip before you pull the ZIF socket handle. This clip engages the proces[...]

  • Page 57

    Compaq Deskpro 1000 Series of Personal Computers 5-15 To install a processor, complete the following steps: 1. Lower the processor into the ZIF socket ensuring that pin 1 on the processor lines up with pin 1 on the ZIF socket. 2. Push the handle on the ZIF socket back into place to secure the processor. 3. Replace the heat sink and heat sink retain[...]

  • Page 58

    5-16 Removal and Replacement Procedures 5.12.2 Active Heat Sink (P55C/200) 1. Perform preparation procedures (Section 5.4). 2. Remove the system unit cover (Section 5.5). CAUTION: When replacing a Pentium processor, you must release the heat sink retaining clip before you pull the ZIF socket handle. This clip engages the processor socket to hold th[...]

  • Page 59

    Compaq Deskpro 1000 Series of Personal Computers 5-17 To install a processor, complete the following steps: 1. Lower the processor into the ZIF socket ensuring that pin 1 on the processor lines up with pin 1 on the ZIF socket. 2. Push the handle on the ZIF socket back into place to secure the processor. 3. Replace the heat sink. ✎ Ensure that the[...]

  • Page 60

    5-18 Removal and Replacement Procedures 5.13 Front Bezel Assembly To remove the bezel: 1. Perform preparation procedures (Section 5.4). 2. Remove the system unit cover (Section 5.5). 3. From the inside the chassis, push the release latches 1 in and push the top of the bezel out and away from the chassis to release the bezel at those points. 4. Slid[...]

  • Page 61

    Compaq Deskpro 1000 Series of Personal Computers 5-19 5.14 LED Retainer Assembly 1. Perform preparation procedures (Section 5.4). 2. Remove the system unit cover (Section 5.5). 3. Remove the front bezel assembly (Section 5.13). 4. From the outside of the chassis, press the tab 1 on either side of the LED assembly to pop it out of the chassis, then [...]

  • Page 62

    5-20 Removal and Replacement Procedures 5.15 LED Cables 1. Perform preparation procedures (Section 5.4). 2. Remove the system unit cover (Section 5.5). 3. Remove the front bezel assembly (Section 5.13). 4. Disconnect the cables from the system board. 5. Free the cable from the cable twist attached to the floor of the chassis. Figure 5-16. Removing [...]

  • Page 63

    Compaq Deskpro 1000 Series of Personal Computers 5-21 5.16 Power Button 1. Perform preparation procedures (Section 5.4). 2. Remove the system unit cover (Section 5.5). 3. Remove the front bezel (Section 5.13). 4. From the rear of the front bezel, depress the tabs on each side of the power button; the button with its spring will come out of the fron[...]

  • Page 64

    5-22 Removal and Replacement Procedures 5.17 Bezel Blank 1. Perform preparation procedures (Section 5.4). 2. Remove the system unit cover (Section 5.5). 3. Remove the front bezel (Section 5.13). 4. With the front bezel in an upright position, press the tabs on the side of the bezel blank towards the center of the blank and push the bezel blank out [...]

  • Page 65

    Compaq Deskpro 1000 Series of Personal Computers 5-23 5.18 Replacement Battery The real-time clock battery that came with the computer can be replaced with a Compaq battery or a comparable 12 microamp alkaline, 3.0 volt battery. ✎ It is important to store your CMOS settings before you install a new battery. To safeguard these settings, write them[...]

  • Page 66

    5-24 Removal and Replacement Procedures 5.19 Mass Storage Devices This section discusses the removal and replacement procedures on the Compaq Deskpro 1000 Series of Personal Computers. For information on installing an additional hard drive using cable-select technology, refer to Appendix C, “Hard Drives.” 5.19.1 Drive Positions The Compaq Deskp[...]

  • Page 67

    Compaq Deskpro 1000 Series of Personal Computers 5-25 5.19.2 Drive Cage 1. Perform preparation procedures (Section 5.4). 2. Remove the system unit cover (Section 5.5). 3. Disconnect the cables attached to the 3.5-inch hard drive and diskette drive in the drive cage. 4. Remove two screws from the top of the drive cage. 5. Slide the drive cage to the[...]

  • Page 68

    5-26 Removal and Replacement Procedures 5.19.3 3.5-Inch Drive Before beginning the removal procedure, ensure that all removal media have been removed from the drive. CAUTION: When servicing this computer, ensure that the cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. 1. P[...]

  • Page 69

    Compaq Deskpro 1000 Series of Personal Computers 5-27 5.19.4 5.25-Inch Drive Before installing a 5.25-inch drive into a bay that has never been used, remove the metal breakaway plate covering the 5.25-inch bay. Bend the metal plate back and forth until it breaks free of the chassis. CAUTION: When servicing this computer, ensure that the cables are [...]

  • Page 70

    Compaq Deskpro 1000 Series of Personal Computers 6-1 chapter 6 J UMPER I NFORMATION This chapter provides information for system board jumpers and hard drives for the Compaq Deskpro 1000 Series of Personal Computers. 6.1 System Board Jumpers This section provides information for setting jumpers that enable/disable passwords and clear the configurat[...]

  • Page 71

    6-2 Jumper Information Figure 6-1. Locating the Jumpers Table 6-1 System Board Jumpers System Board ID Function Description 1 CPW Clear Password Allows you to set the password configuration to enabled or disabled. You may need to enable this jumper if you forget your password. 2 EP1, EP2 Flash EPROM Type Selection Allows you to configure the Flash [...]

  • Page 72

    Compaq Deskpro 1000 Series of Personal Computers 6-3 6.1.1 Power-On Password Jumpers (CPW) If you forget your password, you cannot access the computer. You will need to disable the User Password feature by setting the appropriate jumper on the system board. You will then be able to access your computer. 1. Turn off the computer and any external dev[...]

  • Page 73

    6-4 Jumper Information 6.1.2 Flash EPROM Type Selection (EP) The EP1 and EP2 jumpers allow you to configure the Flash EPROM chip: Table 6-2 EPROM Type Selection Flash EPROM EP1 Pin Pairs EP2 Pin Pairs 1M * 1-2 1-2 2M* 2-3 2-3 *Default When flashing an Intel-manufactured EPROM, move the EP jumper from pins 1-2 to 2-3. After flashing is complete, ret[...]

  • Page 74

    Compaq Deskpro 1000 Series of Personal Computers 6-5 6.1.4 CPU to SRAM Data Transacting Mode Selection (SRAM) The SRAM jumper allows you to select the CPU to SRAM data read/write mode. Table 6-4 SRAM Pin Pairs Mode Pin Pair Intel Burst (Default) for Intel Pentium CPUs, AMD- K%, Cyrix, IBM* 1-2 Linear Burst 2-3 *Default setting. 6.1.5 Jumper Setting[...]

  • Page 75

    6-6 Jumper Information 6.2 Hard Drives For more information about Compaq hard drives, refer to Appendix C in this guide. 6.2.1 1.6-GB IDE Hard Drive Jumper Settings The jumper settings for the 1.6-GB EIDE hard drive are shown below. Figure 6-3. 1.6-GB EIDE Hard Drive Jumper Settings Table 6.6 Seagate EIDE Hard Drive Jumper Settings Drive Applicatio[...]

  • Page 76

    Compaq Deskpro 1000 Series of Personal Computers 7-1 chapter 7 U TILITIES 7.1 CMOS Setup Utility 7.1.1 Using the CMOS Setup Utility Execute the CMOS Setup Utility when you upgrade or repair the computer, change the battery, encounter a POST error, or choose to make a change to any of the default CMOS settings. To use the utility: 1. Turn the comput[...]

  • Page 77

    7-2 Utilities  Floppy mode support  Bootup video display mode  POST error handling selections  Hard disk configurations ✎ You can set Hard Disk Type to Auto to automatically detect the drive type. However, if you choose to not use Auto, do a screen print screen or make a note of the hard disk configuration settings for eve[...]

  • Page 78

    Compaq Deskpro 1000 Series of Personal Computers 7-3 7.1.3.4 Changing a Password To change a password, complete the following steps: 1. Disable the established password by pressing Enter when prompted for the current password. 2. Establish a new password by following the instructions in “Establishing a Password” in this chapter. 7.1.3.5 Clearin[...]

  • Page 79

    7-4 Utilities 1. Press Esc to return to the main menu. 2. Press “Save and Exit Setup” The message “SAVE to CMOS and EXIT (Y/N)?” will appear at the center of the screen. 3. Press Y [ Enter ] to save the changes, or 4. Press F10 (Save and Exit Setup) then press Y [ Enter ]. If you do not make any changes or if you want to cancel the changes [...]

  • Page 80

    Compaq Deskpro 1000 Series of Personal Computers 7-5 This automated setup is referred to as Plug and Play; there are no switches to set or manual procedures to follow; just plug it in. ✎ A monitor with Asset Control is required for the Plug and Play setup to work. If you do not have a Plug and Play monitor, you can set up the display manually. 7.[...]

  • Page 81

    Compaq Deskpro 1000 Series of Personal Computers 8-1 chapter 8 S PECIFICATIONS This chapter provides physical, environmental, and performance specifications for the computer, keyboard, and mass storage devices. 8.1 System Table 8-1 System Specifications Metric U. S. Dimensions Height Width Length 16.51 cm 42.88 cm 41.28 cm 6.5 in 16.88 in 16.25 in [...]

  • Page 82

    8-2 Specifications Table 8-2 System Interrupts Hardware IRQ System Function IRQ 0 Timer Interrupt (Not on ISA Bus) IRQ 1 Keyboard (Not on ISA Bus) IRQ 2 Interrupt Controller Cascade (Not on ISA Bus) IRQ 3 Serial Port (COM 2) IRQ 4 Serial Port (COM 1) IRQ 5 Enhanced Business Audio * IRQ 6 Diskette Drive IRQ 7 Parallel Port (LPT 1) IRQ 8 Real-Time Cl[...]

  • Page 83

    Compaq Deskpro 1000 Series of Personal Computers 8-3 Table 8-4 System I/O I/O Address (Hex) * System Function (Shipping Configuration) 000 - 00F 8237 DMA Controller #1 020 - 02F 8259A Master Programmable Interrupt Controller 040 - 05F Programmable Internal Timer 060 - 06F Keyboard Controller 070 - 071 System CMOS/RTC, also NMI Enable/Disable 080 Ma[...]

  • Page 84

    8-4 Specifications Table 8-5 System Memory Map Size* Memory Address (Hex) System Function 64 KB FFFFFFFFh to FFFF0000h System ROM 1504 MB FDFFFFFFh to A0000000h PCI Memory Expansion 510 MB 1FF00000h to 00100000h System Memory 64 K 000FFFFFh to 000F0000h System ROM 64 KB 000EFFFFh to 000E0000h Reserved 96 KB 000DFFFFh to 000C8000h Reserved 32 KB 000[...]

  • Page 85

    Compaq Deskpro 1000 Series of Personal Computers 8-5 8.2 Drives Table 8-6 Diskette Drive 1.44 MB Size and Capacity Size (cm) Size (in) High Density (MB) Low Density (KB) 8.9 3.5 1.44 720 Light Green Height One-third Bytes per Sector 512 Sectors per Track High Density Low Density 18 9 Tracks per Side High Density Low Density 80 80 Read/Write Heads 2[...]

  • Page 86

    8-6 Specifications Table 8-7 EIDE Hard Drive 1.6-GB Formatted Capacity Physical (MB) Logical (MB) 1624.7 1624.7 Compaq Spare Part Number 333816-001 Drive Type 65 Transfer Rate Interface (Mbytes/sec) 16.7 Typical Seek Time (including settling) Single Track (ms) Average (ms) Full Stroke (ms) 3.0 13.0 22.0 Disk Rotational Speed (rpm) 5400 Cylinders Lo[...]

  • Page 87

    Compaq Deskpro 1000 Series of Personal Computers 8-7 8.3 Mouse Table 8-8 2-Button Mouse Metric U.S. Dimensions Height Length Width 3.4 cm 11.3 cm 6.0 cm 1.34 in 4.45 in 2.36 in Weight 130 g 4.59 oz Base Resolution 400 dpi 400 dpi Tracking Speed (maximum) 25 cm/sec 10 in/sec Temperature Operating Storage 0 ° C to 40 ° C -20 ° C to 60 ° C 32 ° F[...]

  • Page 88

    8-8 Specifications 8.5 Supported Graphics Resolutions Table 8-10 Supported Graphics Resolutions S3 Trio64V2/DX Graphics Card Resolution 1-MB DRAM 2-MB DRAM 1280 × 1024 16 @ 75 Hz 256 @ 75 Hz 1024 × 768 256 @ 85 Hz 64K @ 75 Hz 800 × 600 655K @ 85 Hz 16.7M @ 75 Hz 640 × 480 655K @ 85 Hz 16.7M @ 75 Hz[...]

  • Page 89

    Compaq Deskpro 1000 Series of Personal Computers A-1 appendix A C ONNECTOR P IN A SSIGNMENTS This appendix contains the pin assignments for all external connectors: Table A-1 Keyboard Connector Pin Signal KEY 65 43 2 1 1 2 3 4 5 6 Data Unused Ground +5 VDC Clock Unused Table A-2 Mouse Connector Pin Signal 1 2 6 4 KEY 5 3 1 2 3 4 5 6 Data Unused Gro[...]

  • Page 90

    A-2 Connector Pin Assignments Table A-3 Parallel Interface Connector Pin Signal 7 24 25 13 12 23 22 21 20 11 10 8 9 18 19 16 17 5 64 3 15 14 1 2 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18-25 Strobe# Data Bit 0 Data Bit 1 Data Bit 2 Data Bit 3 Data Bit 4 Data Bit 5 Data Bit 6 Data Bit 7 Acknowledge# Busy Paper End Select Auto Linefeed# Error# Init[...]

  • Page 91

    Compaq Deskpro 1000 Series of Personal Computers A-3 Table A-5 VGA Monitor Connector Pin Signal 9 10 4 5 15 14 11 7 8 1 2 3 13 12 6 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Red Analog Green Analog Blue Analog Monitor ID Bit2 Ground Ground Analog Ground Analog Ground Analog Not Connected Ground Monitor ID Bit 0 Bidirectional Data (SDA) * Horizontal Sync [...]

  • Page 92

    A-4 Connector Pin Assignments Table A-7 IDE Drive Cable 49 1 2 50 Pin Signal Pin Signal 1 RESDRV 26 GND 2 GND 27 IOCHRDY 3 D07 28 CABLE SELECT 4 D08 29 DAK 5 D06 30 GND 6 D09 31 IRQ 7 D05 32 IO16 8 D10 33 A1 9 D04 34 PDIAG 10 D11 35 A0 11 D03 36 A2 12 D12 37 CS1FX 13 D02 38 CS3FX 14 D13 39 DASP 15 D01 40 GND 16 D14 41 AUDIO_R 17 D00 42 AUDIO_L 18 D[...]

  • Page 93

    Compaq Deskpro 1000 Series of Personal Computers B-1 appendix B P OWER C ORD S ET R EQUIREMENTS The voltage select switch feature on the computer permits it to operate from any line voltage between 100-120 or 220-240 volts AC. The power cord set received with the computer meets the requirements for use in the country where you purchased the equipme[...]

  • Page 94

    B-2 Power Cord Set Requirements Country-Specific Requirements Power Cord Set Requirements—By Country Country Accredited Agency Applicable Note Numbers Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland SETI 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan MITI 3 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 United[...]

  • Page 95

    Compaq Deskpro 1000 Series of Personal Computers C-1 appendix C H ARD D RIVES Compaq Computer Corporation uses IDE hard disk drives that conform to two different primary/secondary implementations. These are Conner mode and ATA-compatible mode. These two modes are incompatible with one another. Device 0/Device 1 Relationship A device 0/device 1 rela[...]

  • Page 96

    C-2 Hard Drives Automatic Soft-Drive Types An automatic soft-drive type is a mechanism where the system ROM and Computer Setup provide support for IDE hard drives that are not supported in the hard drive parameter table. Computer Setup automatically builds a soft-drive type when it finds that a hard drive is not in the hard drive parameter table. T[...]

  • Page 97

    Index I-1 Index A Alt key, 1-8 architecture, 1-3 B battery internal, 1-4 bezel illustrated, 3-2 spare part number, 3-2 BIOS features setup, 7-2 upgrading, 7-4 boxes, shipping, 3-9 C cable select description, C-1 cables, 4-5 and connectors, 4-5 illustrated, 3-4 removal and replacement, C-1 spare part numbers, 3-4 cache, 1-3 CD-ROM cable connector pi[...]

  • Page 98

    I-2 Index troubleshooting, 2-11 hardware installation troubleshooting, 2-11 I I/O ports, 1-3 Illustrated Parts Map, viii information, locating additional, viii IntelliSafe, C-1 J jumper CLK, 6-4 CPW, 6-3 EP, 6-4 password, 6-3 SRAM, 6-5 jumper cable, C-1 jumper locations 1.62-GB IDE hard drive, 6-6 jumper settings 1.62-GB IDE hard drive, 6-6 system [...]

  • Page 99

    Index I-3 serial interface pin assignments, A-2 serial number, 5-1 service considerations, 4-4 setup password, 7-2 changing, 7-3 clearing, 7-3 disabling, 7-2 entering, 7-2 establishing, 7-2 shipping boxes spare part numbers, 3-9 SIMM installing, 5-11 spare part number, 3-5 soft-drive type assignments, C-2 software preloaded, 1-5 required for servic[...]