Compaq 113803-001 manual

ProLiant 3000 Servers For Use With Intel 350 MHz or Greater Processor-Based Servers Only Maintenance and Service Guide First Edition (February 1999 ) Part Number 113803-001 Spare Part Number 114651-001 Compaq Computer Corporation[...]

Notice The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND[...]

iii Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Contents About This Guide Symbols in Text......................................................................................................................... vii Compaq Technician Notes............................[...]

iv Chapter 3 Diagnostic Tools Default Configuration .......................................................................................................... ..... 3-2 Default Configuration Messages ....................................................................................... 3-2 Utilities Access .........................................[...]

v Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Chapter 4 Connectors, Switches, Jumpers, and LEDs Connectors ................................................................................................................................4-1 Rear Panel Connectors .....[...]

vii Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide About This Guide This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing Compaq ProLiant 3000 Servers. WARNING: To reduce the risk of personal injury from electrical [...]

viii About This Guide WARNING: To reduce the risk of personal injury from electrical shock and hazardous energy levels, do not exceed the level of repair specified in these procedures. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or to make modifications to any printed w[...]

ix Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Telephone Numbers For the name of your nearest Compaq Authorized Reseller: In the United States, call 1-800-345-1518 In Canada, call 1-800-263-5868 For Compaq technical support: In the United States and Canada, call 1-8[...]

1-1 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Chapter 1 Illustrated Parts Catalog This chapter provides the illustrated parts breakdown and a spare parts list for Compaq ProLiant 3000 Servers. See Table 1-1 for the names of referenced spare parts. External Compone[...]

1-2 Illustrated Parts Catalog System Components Exploded View 12 10 26 13 1 21 9 15 19 14 43 35 23 17 16 20 22 44 40 Figure 1-2. Exploded view of Compaq ProLiant 3000 Server system components[...]

1-3 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Spare Parts List Table 1-1 Spare Parts List - Compaq ProLiant 3000 Servers Ref Description Spare Part # CHASSIS 1 Chassis 306574-001 2 Side Access Panel 298364-001 3 Access Panel Kit a) U-Channel Access Panel b) Top Ac[...]

1-4 Illustrated Parts Catalog Spare Parts List Continued Ref Description Spare Part # MASS STORAGE DEVICES 22 32x IDE CD-ROM Drive with Tray 328707-001 23 1.44-MB Diskette Drive 160788-201 MEMORY 24 32-MB SDRAM Dual Inline Memory Module (DIMM) (100 Mhz) 317747-001 * 25 64-MB SDRAM Dual Inline Memory Module (DIMM) (100 Mhz) 317745-001* 26 128-MB SDR[...]

1-5 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Spare Parts List Continued Ref Description Spare Part # OPTIONS 40 Smart Array 3200 Controller 340855-001 41 Processor, 450/100 MHz 179780-001 * 42 SCSI Duplex Hot-Plug Drive Cage 306572-001 * 43 Ultra2 Drive Cage 3670[...]

2-1 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Chapter 2 Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for ProLiant 3000 Servers. After completing all necessary removal and replacement procedure[...]

2-2 Removal and Replacement Procedures Symbols in Equipment WARNING: Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. To reduce risk of injury from a hot component, allow the surface to cool before touching. WARNING[...]

2-3 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Rack Warnings WARNING: Always load the heaviest item first and load the rack from the bottom up. This makes the rack “bottom-heavy” and helps prevent the rack from becoming unstable. WARNING: To reduce the risk of [...]

2-4 Removal and Replacement Procedures Server Warnings and Precautions WARNING: To reduce the risk of personal injury or damage to the server, you must support the server when loading or unloading it from the rack. The server is not attached to the support rails of the rack and may fall if not supported when extended from the rack. WARNING: To redu[...]

2-5 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Locking Casters To remove the locking casters: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Place the server on its side. 3. Remove the three T-25 screws securing [...]

2-6 Removal and Replacement Procedures Caster Mounting Support To remove the caster mounting support: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the casters. See “Locking Casters” earlier in this chapter. 3. Remove the four T-15 screws securing the caster mounting support to the se[...]

2-7 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Front Bezel Door To remove the front bezel door (tower model only): 1. Swing the front bezel door open approximately 45 degrees. 2. Lift the front bezel door up, then pull it away from the chassis. COMPACT Figure 2-3. [...]

2-8 Removal and Replacement Procedures Front Fixed Bezel The front fixed bezel must be removed to replace the power switch. To remove the front fixed bezel (tower model only): 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Open the front bezel door. 3. Remove the seven T-15 screws securing the fr[...]

2-9 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Rack-Mount Bezel The rack-mount bezel (rack model only) must be removed to replace the power switch. To remove the rack-mount bezel: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in th[...]

2-10 Removal and Replacement Procedures Top Access Panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. To remove the top access panel (tower model only): 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Open the [...]

2-11 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide U-Channel Access Panel The U-channel access panel is removed for replacement only. To remove the U-channel access panel: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter.[...]

2-12 Removal and Replacement Procedures Side Access Panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. To remove the side access panel: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Loosen the two screws at t[...]

2-13 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Integrated Management Display (IMD) The IMD is removed for replacement only. NOTE : The IMD is shipped standard in the rack-mount model and as an option in the tower model. The tower model is shown. To remove the IMD:[...]

2-14 Removal and Replacement Procedures 7. Press the four latches on the rear of the IMD 3 . 8. Pull the IMD from the front of the server 4 . COMPACT 3 4 3 3 3 Figure 2-10. Removing the Integrated Management Display NOTE : Drive cage may may not be as illustrated. Reverse steps 1 through 8 to replace the IMD. CAUTION: Make sure all power and signal[...]

2-15 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Fans Compaq ProLiant 3000 Servers ship standard with two 120-mm front fans (in positions 1 and 3) and one 92-mm rear fan (in position 5). The figure below shows the location of the front and rear fans in the ProLiant [...]

2-16 Removal and Replacement Procedures Front Fan(s) The front fans are removed for replacement or to replace the Integrated Management Display, the fan baffle, or the drive cage. To remove a front fan(s): 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the side access panel. See “Side Ac[...]

2-17 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Fan Baffle The fan baffle should only be removed if damaged. To remove the fan baffle: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the side access panel. [...]

2-18 Removal and Replacement Procedures Rear Fan Remove the rear fan for replacement or for upgrading to another model fan. To remove the rear fan: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the side access panel. See “Side Access Panel” earlier in this chapter. 3. Disconnect the r[...]

2-19 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Removable Media and Mass Storage Devices Compaq ProLiant 3000 Servers can house up to 12 mass storage devices, including: ■ Preinstalled 3.5-inch 1.44-MB diskette drive and an IDE CD-ROM drive ■ Two half-height dr[...]

2-20 Removal and Replacement Procedures Drive Cage Assemblies ProLiant 3000 Servers ship with either Wide-Ultra or Ultra2 drive cage assemblies. The Wide- Ultra and the Ultra2 drive cage assemblies include the drive cage and backplane board. Wide-Ultra Hot-Plug Drive Cage To remove the Wide-Ultra drive cage assembly: 1. Perform the preparation proc[...]

2-21 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Simplex Enabler Board The Simplex Enabler board is removed when changing the Wide-Ultra drive cage assembly to Duplex mode. To remove the Simplex Enabler board: 1. Perform the preparation procedures. See “Preparatio[...]

2-22 Removal and Replacement Procedures Ultra2 Hot-Plug Drive Cage To remove the Ultra2 hot-plug drive cage assembly: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the front bezel door (tower model only). See “Front Bezel Door” earlier in this chapter. 3. Remove the side access panel.[...]

2-23 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Hard Drives Wide-Ultra Hot-Plug Hard Drives Wide-Ultra hot-plug hard drives are removed for replacement or for upgrade to a larger drive . To remove a Wide-Ultra hot-plug hard drive: 1. Open the front bezel door (towe[...]

2-24 Removal and Replacement Procedures Ultra2 Hot-Plug Hard Drives Compaq ProLiant 3000 Servers may ship with Ultra2 hot-plug hard drives. Ultra2 hot-plug hard drives are removed for replacement or for upgrade to a larger drive . CAUTION: Do not remove a hot-plug drive if any of the online LEDs are green. To remove an Ultra2 hot-plug hard drive: 1[...]

2-25 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Removable Media Devices The removable media area contains the standard CD-ROM drive and two available half-height drive bays. Removable Media Panel The removable media panel must be removed to access the removable med[...]

2-26 Removal and Replacement Procedures Removable Media Drives The removable media drives are removed for replacement or when installing another media device. To remove a drive from the removable media area, including the CD-ROM drive and tape drive: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2.[...]

2-27 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Diskette Drive The diskette drive is removed for replacement or when installing another media device. To remove the diskette drive: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in th[...]

2-28 Removal and Replacement Procedures Cable Folding and Routing Diagrams Figure 2-24. CD-ROM drive cable folding and routing diagram Figure 2-25. Diskette drive cable folding and routing diagram[...]

2-29 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Figure 2-26. Array Controller removable media cable folding and routing diagram[...]

2-30 Removal and Replacement Procedures Memory Compaq ProLiant 3000 Servers ship standard with either 128 MB or 256 MB Synchronous DRAM (SDRAM) Dual Inline Memory Modules (DIMMs)installed in the DIMM 5 socket location. Memory can be expanded to a maximum of 4 GB. Install SDRAM DIMM modules one at a time in the proper socket. See Figure 2-27 and Tab[...]

2-31 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Any combination of SDRAM DIMMs can be used as long as the guidelines explained earlier are followed. Examples of possible SDRAM DIMM upgrade combinations are shown below. Table 2-2 Examples of SDRAM DIMM Upgrade Combi[...]

2-32 Removal and Replacement Procedures To remove an SDRAM DIMM: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the top access panel. See “Top Access Panel” earlier in this chapter. 3. Remove any expansion boards above the SDRAM DIMM socket. 4. Press both SDRAM DIMM socket latches outw[...]

2-33 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Smart Array 3200 Controller The Smart Array 3200 Controller is removed for replacement or when replacing the I/O board or the drive cage assembly. To remove the Smart Array 3200 Controller: 1. Perform the preparation [...]

2-34 Removal and Replacement Procedures Netelligent 10/100 TX UTP PCI Controller The Compaq Netelligent 10/100 TX UTP network controller is removed for replacement or to access the system IO board. To remove a Netelligent 10/100 TX UTP PCI controller: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. [...]

2-35 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Processor Compaq ProLiant 3000 Servers support up to two 500 MHz or greater Intel Pentium III Xeon processors with corresponding processor power modules and memory banks. To remove a processor: 1. Perform the preparat[...]

2-36 Removal and Replacement Procedures Processor Power Module To remove a processor power module: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the side access panel. See “Side Access Panel” earlier in this chapter. 3. Remove the top access panel. See “Top Access Panel” earlier i[...]

2-37 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Hot-Plug Power Supply Compaq ProLiant 3000 Servers ship with one 500/750-watt hot-plug power supply 1 . A second, redundant, hot-plug 750-watt power supply is supported as an option and fits into the covered area 2 . [...]

2-38 Removal and Replacement Procedures NOTE : You do not need to remove power from the unit for a hot-plug power supply replacement in a redundant power supply configuration. WARNING: To reduce the risk of electric shock or damage to the equipment in a single power supply configuration: ■ Unplug the power cord before removing the power supply fr[...]

2-39 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Power Supply Blank Panel The power supply blank panel is removed to install a redundant power supply. To remove the power supply blank panel: 1. Perform the preparation procedures. See “Preparation Procedures” ear[...]

2-40 Removal and Replacement Procedures Power Backplane Board The power backplane board is removed for replacement. To remove the power backplane board: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the power supply(s). See “Hot-Plug Power Supply” earlier in this chapter. 3. Disconnec[...]

2-41 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide System I/O Board with Subpan The system I/O board with subpan is removed for replacement or to upgrade to a different Compaq model server. To remove the system I/O board with subpan: 1. Perform the preparation procedu[...]

2-42 Removal and Replacement Procedures Power Switch IMPORTANT: To completely remove all power from the system, you must disconnect the power cord from the server. In systems with multiple power supplies, you must disconnect all power cords to completely remove power from the system. To remove the power switch: 1. Perform the preparation procedures[...]

2-43 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide External Replacement Battery The external replacement battery is installed if the permanent lithium battery fails. To install the external replacement battery: WARNING: This server contains an internal Lithium Mangane[...]

2-44 Removal and Replacement Procedures 3. Connect the battery cable to battery header E9 on the system board. 4. Remove the adhesive backing from the hook-and-loop fastener strip on the replacement battery, then place the battery and the hook-and-loop fastener strip as indicated in the following illustration. Figure 2-39. Installing the external r[...]

3-1 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Chapter 3 Diagnostic Tools This chapter describes software and firmware diagnostic tools available for all Compaq server products. The sections in this chapter are: ■ Default Configuration ■ Access to Compaq Utilit[...]

3-2 Diagnostic Tools Default Configuration When the system is first powered on, the system ROM detects the un-configured state of the hardware and provides default configuration settings for most devices. By providing this initialization, the system can run Diagnostics and other software applications before running the normal SmartStart and System [...]

3-3 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Running Compaq Utilities There are three ways to access Compaq Utilities: ■ Run the utilities on the system partition. If the system was installed using SmartStart, the Compaq utilities will automatically be availabl[...]

3-4 Diagnostic Tools Power-On Self-Test (POST) POST is a series of diagnostic tests that run automatically on Compaq computers when the system is turned on. POST checks the following assemblies to ensure that the computer system is functioning properly: ■ Processors ■ Keyboard ■ Power supply ■ System board ■ Memory ■ Memory expansion bo[...]

3-5 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide POST Error Messages Continued Error Code Audible Beeps L=Long S=Short Probable Source of Problem Recommended Action 162-System Options Not Set 2S Configuration incorrect. Run the System Configuration Utility and correc[...]

3-6 Diagnostic Tools POST Error Messages Continued Error Code Audible Beeps L=Long S=Short Probable Source of Problem Recommended Action 201-Memory Error None RAM failure. Run Diagnostics. Replace failed assembly as indicated. 203-Memory Address Error None RAM failure. Run Diagnostics. Replace failed assembly as indicated. 205-Cache Memory Error No[...]

3-7 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide POST Error Messages Continued Error Code Audible Beeps L=Long S=Short Probable Source of Problem Recommended Action 301-Keyboard Error None Keyboard failure. Turn off the computer, then reconnect the keyboard. 301-Keyb[...]

3-8 Diagnostic Tools POST Error Messages Continued Error Code Audible Beeps L=Long S=Short Probable Source of Problem Recommended Action 703-CMOS reports a coprocessor that has not been detected 2S Coprocessor or configuration error. 1. Run the System Configuration Utility and correct. 2. Replace the coprocessor. 1151-Com Port 1 Address Assignment [...]

3-9 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide POST Error Messages Continued Error Code Audible Beeps L=Long S=Short Probable Source of Problem Recommended Action 1702-SCSI cable error detected. System halted. None Incorrect cabling. 1. For integrated SCSI Controll[...]

3-10 Diagnostic Tools POST Error Messages Continued Error Code Audible Beeps L=Long S=Short Probable Source of Problem Recommended Action 1751-Fixed Disk 1 failed Identify command None Fixed disk drive error. Run the System Configuration Utility and correct. 1760-Fixed Disk 0 does not support Block Mode None Fixed disk drive error. Run the System C[...]

3-11 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide POST Error Messages Continued Error Code Audible Beeps L=Long S=Short Probable Source of Problem Recommended Action 1768-Slot x Drive Array -Resuming logical drive expansion process. None SMART-2 Controller error No a[...]

3-12 Diagnostic Tools POST Error Messages Continued Error Code Audible Beeps L=Long S=Short Probable Source of Problem Recommended Action 1778-Drive Array resuming Automatic Data Recovery process None This message appears whenever a controller reset or power cycle occurs while Automatic Data Recovery is in progress. No action necessary. 1779-Drive [...]

3-13 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide POST Error Messages Continued Error Code Audible Beeps L=Long S=Short Probable Source of Problem Recommended Action 1787-Drive Array Operating in Interim Recovery Mode. Physical drive replacement needed: Drive X None [...]

3-14 Diagnostic Tools POST Error Messages Continued Error Code Audible Beeps L=Long S=Short Probable Source of Problem Recommended Action 1789-Drive Not Responding, Physical Drive Check cables or replace physical drive X . Select "F1" to continue - drive array will remain disabled. Select "F2" to fail drive(s) that are not respo[...]

3-15 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide POST Error Messages Continued Error Code Audible Beeps L=Long S=Short Probable Source of Problem Recommended Action 1793-Drive Array - Array Accelerator Battery Depleted - Data Lost (Error message 1794 also displays.)[...]

3-16 Diagnostic Tools POST Error Messages Continued Error Code Audible Beeps L=Long S=Short Probable Source of Problem Recommended Action 1798-Drive Array - Array Accelerator Write Error Occurred. Array Accelerator is disabled. None Hard parity error while writing data to posted-writes memory. Enable Array Accelerator. 1799-Drive Array - Drive(s) D[...]

3-17 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Diagnostics Software Tables 3-2 through 3-20 include all test error codes generated by Compaq products. Each code has a corresponding description and recommended action(s). Your system generates only those codes that [...]

3-18 Diagnostic Tools 6. Disable the power-on password by using the Password Disable switch on the system board, if you do not have access to the password. 7. Install a loopback plug (Part Number 142054-001), when required by Diagnostics. 8. Run the latest version of Diagnostics. Running Diagnostics There are two ways to access the utilities: ■ F[...]

3-19 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Primary Processor Test Error Codes The 100 series of Diagnostic error codes identifies failures with processor and system board functions. Table 3-2 Primary Processor Test Error Codes Error Code Description Recommende[...]

3-20 Diagnostic Tools Memory Test Error Codes The 200 series of Diagnostic error codes identifies failures with the memory subsystem. Table 3-3 Memory Test Error Codes Error Code Description Recommended Action 200-xx Invalid memory configuration. Reinsert memory modules in correct location and retest. 201-xx 202-xx Memory machine ID test failed. Me[...]

3-21 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Keyboard Test Error Codes The 300 series of Diagnostic error codes identifies failures with keyboard and system board functions. Table 3-4 Keyboard Test Error Codes Error Code Description Recommended Action 301-xx 302[...]

3-22 Diagnostic Tools Video Display Unit Test Error Codes The 500 series of Diagnostic error codes identifies failures with video or system board functions. Table 3-6 Video Display Unit Test Error Codes Error Code Description Recommended Action 501-xx 502-xx 503-xx 504-xx 505-xx 506-xx 507-xx 508-xx 509-xx 510-xx 511-xx 512-xx 514-xx 516-xx Video c[...]

3-23 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Diskette Drive Test Error Codes The 600 series of Diagnostic error codes identifies failures with diskette, diskette drive, or system board functions. Table 3-7 Diskette Drive Test Error Codes Error Code Description R[...]

3-24 Diagnostic Tools Serial Test Error Codes The 1100 series of Diagnostic error codes identifies failures with serial/parallel interface board or system board functions. Table 3-9 Serial Test Error Codes Error Code Description Recommended Action 1101-xx 1109-xx Serial port test failed. Clock register test failed. 1. Check the switch settings on t[...]

3-25 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Hard Drive Test Error Codes The 1700 series of Diagnostic error codes identifies failures with hard drives, hard drive controller boards, hard drive cabling, and system board functions. If your system uses a drive arr[...]

3-26 Diagnostic Tools Tape Drive Test Error Codes The 1900 series of Diagnostic error codes identifies failures with tape cartridges, tape drives, tape drive cabling, adapter boards, or the system board assembly. Table 3-12 Tape Drive Test Error Codes Error Code Description Recommended Action 1900-xx 1901-xx 1902-xx 1903-xx 1904-xx 1905-xx 1906-xx [...]

3-27 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Advanced VGA Board Test Error Codes The 2400 series of Diagnostic error codes identifies failures with video boards, monitors, or the system board assembly. Table 3-13 Advanced VGA Board Test Error Codes Error Code De[...]

3-28 Diagnostic Tools Advanced VGA Board Test Error Codes Continued Error Code Description Recommended Action 2419-xx 2420-xx 2421-xx 2422-xx 2423-xx 2424-xx 2425-xx 2431-xx 2432-xx 2448-xx 2451-xx 2456-xx ECG/VGC ROM checksum test failed. ECG/VGC attribute test failed. ECG/VGC 640 x 200 graphics mode test failed. ECG/VGC 640 x 350 16-color set tes[...]

3-29 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide NetFlex-2 Controller Test Error Codes The 6000 series of Diagnostic error codes identifies failures with 32-bit DualSpeed NetFlex-2 and NetFlex-2 Token Ring Controllers. Table 3-14 NetFlex-2 Controller Test Error Code[...]

3-30 Diagnostic Tools Compaq Network Interface Boards Test Error Codes The 6000 series of Diagnostic error codes identifies failures with 32-bit DualSpeed NetFlex-2/Token Ring Controllers. Table 3-15 Compaq Network Interface Boards Test Error Codes Error Code Description Recommended Action 6000-xx 6001-xx 6002-xx 6014-xx 6016-xx 6028-xx 6029-xx 608[...]

3-31 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide SCSI Hard Drive Test Error Codes The 6500 series of Diagnostic error codes identifies failures with SCSI hard drives, SCSI hard drive controller boards, SCSI hard drive cabling, and system board functions. If your sys[...]

3-32 Diagnostic Tools SCSI Tape Drive Test Error Codes The 6700 series of Diagnostic error codes identifies failures with tape cartridges, tape drives, media changers, tape drive cabling, adapter boards, or the system board assembly. Table 3-18 SCSI Tape Drive Test Error Codes Error Code Description Recommended Action 6700-xx 6706-xx 6709-xx 6728-x[...]

3-33 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Server Manager/R Board Test Error Codes Continued Error Code Description Recommended Action 7000-25 7000-26 7000-27 7000-28 7000-33 7000-34 7000-35 7000-41 7000-42 7000-43 7000-44 7000-45 7000-46 Memory Increment. Mem[...]

3-34 Diagnostic Tools Pointing Device Interface Test Error Codes The 8600 Diagnostic error codes identifies failures with the pointing device (mouse, trackball, and so on) or the system board assembly. Table 3-20 Pointing Device Interface Test Error Codes Error Code Description Recommended Action 8601-xx Pointing Device Interface test failed. 1. Re[...]

3-35 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Starting DAAD To start DAAD: 1. Insert the DAAD diskette into drive A. 2. Reboot the system - OR - if you are at the DOS prompt, enter the following: A:DAAD NOTE : To generate a DAAD report without starting the intera[...]

3-36 Diagnostic Tools DAAD Diagnostic Messages Table 3-21 lists DAAD diagnostic messages in alphabetical order. Table 3-21 DAAD Diagnostic Messages Message Description Recommended Action Accelerator board not detected Array controller did not detect a configured array accelerator board. Install array accelerator board on array controller. If an arr[...]

3-37 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide DAAD Diagnostic Messages Continued Message Description Recommended Action Accelerator status: Obsolete data sensed at reset During reset initialization obsolete data was found in the cache. This was due to the drives [...]

3-38 Diagnostic Tools DAAD Diagnostic Messages Continued Message Description Recommended Action Accelerator status: Cache was automatically configured during last controller reset. This can occur when cacheboard is replaced with one of a different size. Cache board was probably replaced with one of a different size. Nothing needs to be done. Normal[...]

3-39 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide DAAD Diagnostic Messages Continued Message Description Recommended Action Configuration signature is zero DAAD detected that nonvolatile RAM contains a configuration signature that is zero. Old versions of the System [...]

3-40 Diagnostic Tools DAAD Diagnostic Messages Continued Message Description Recommended Action Controller needs replacing (DAAD Error 104) The Intelligent Array Expansion System firmware is less than version 1.14. Replace the controller as soon as possible. Controller reported POST error. Error Code: x The controller returned an error from its int[...]

3-41 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide DAAD Diagnostic Messages Continued Message Description Recommended Action Drive (bay) X firmware needs upgrading Firmware on this physical drive is below the latest recommended version. Run the Options ROMPaq Utility [...]

3-42 Diagnostic Tools DAAD Diagnostic Messages Continued Message Description Recommended Action Drive (bay) X was inadvertently replaced The physical drive was incorrectly replaced after another drive failed. Replace the drive that was incorrectly replaced and replace the original drive that failed. Do not run the System Configuration Utility and t[...]

3-43 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide DAAD Diagnostic Messages Continued Message Description Recommended Action Logical drive X failed due to cache error This logical drive failed due to a catastrophic cache error. Replace the array accelerator board and [...]

3-44 Diagnostic Tools DAAD Diagnostic Messages Continued Message Description Recommended Action Logical Drive X status = WRONG DRIVE REPLACED A physical drive in this logical drive has failed. The incorrect drive was replaced. Replace the drive that was incorrectly replaced. Then, replace the original drive that failed with a new drive. Do not run [...]

3-45 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide DAAD Diagnostic Messages Continued Message Description Recommended Action Threshold violations for drive (bay) X This is a list of the individual thresholds that have been violated for this drive. The drive may need t[...]

3-46 Diagnostic Tools Integrated Management Log On servers supporting the Integrated Management Display, the Compaq Integrated Management Log (IML) replaces the Critical Error Log and Correctable Memory Logs. It records system events and stores them in an easily viewable form. It marks each event with a time-stamp with one-minute granularity. Event[...]

3-47 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Viewing the Event List 1. From Compaq Insight Manager, select the appropriate server, then select View Device Data. The selected server displays, with buttons around its perimeter. 2. Select the Recovery button È Int[...]

3-48 Diagnostic Tools Event List The event list displays the affected components and the associated error messages. Though the same basic information is displayed, the format of the list may differ, depending on how you view it: on the Integrated Management Display, from within Compaq Insight Manager, the IML management utility, or the Compaq Surve[...]

3-49 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Event Messages Continued Event Type Event Message Processor Correctable Error Threshold exceeded Uncorrectable Error Host Bus Error Processor Correctable error Threshold passed (Slot X, Socket X) Unrecoverable Host Bu[...]

3-50 Diagnostic Tools Rapid Recovery Services Compaq servers provide rapid recovery services for diagnosing and recovering from errors. These tools are available for local and remote diagnosis and recovery. Rapid recovery means fast identification and resolution of complex faults. The Rapid Recovery Engine and Insight Management Agents notify the s[...]

3-51 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide The available recovery features are: ■ Software Error Recovery – automatically restarts the server after a software-induced server failure ■ Environmental Recovery – allows the server to restart when temperatu[...]

3-52 Diagnostic Tools Hardware Requirements To use this level of ASR-2 over a modem, you need the following: ■ Compaq modem or optional Hayes compatible modem ■ System Configuration Utility and Diagnostics Utility installed on the system partition of the hard drive ■ ASR-2 configured to load Compaq Utilities after restart You can also run Com[...]

3-53 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Compaq Integrated Remote Console The standard Compaq Integrated Remote Console performs a wide range of configuration activities. Some of the console’s features include: ■ Accessible using ANSI terminal ■ Operat[...]

3-54 Diagnostic Tools The following ASR-2 flow chart shows you the sequence of events after a hardware or software error occurs : Hardware/Software error occurs | Error records in the Critical Error Log, or the Integrated Management Log, depending on your server configuration. | Operating System halts normal operation | ASR Timer expires | Server i[...]

3-55 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Booting into Compaq Utilities When you enable ASR-2 to start into Compaq Utilities and a critical error occurs, the operating-system-specific Health Driver logs the error information in the Critical Error Log or the I[...]

3-56 Diagnostic Tools Table 3-23 Compaq System Configuration Utility Pager Settings for Booting into Compaq Utilities Pager Data Setting Description Pager status Enabled Indicates if the pager feature is enabled or disabled. Pager dial string ATDT 555-5555 Indicates the pager dial string and delay before the pager message. Pagers typically use one [...]

3-57 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Compaq System Configuration Utility Pager Settings for Booting into Compaq Utilities Continued Pager Data Setting Description Dial-out status Enabled Allows ASR-2 to dial out to a remote workstation. If you selected t[...]

3-58 Diagnostic Tools Compaq System Configuration Utility Pager Settings for Booting into Compaq Utilities Continued Pager Data Setting Description Network IP address N/A Enter the IP address for this server in standard dot notation. NOTE: This is not used if you select Custom for Network controller. You must enter your IP address in the NET. CFG f[...]

3-59 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide ■ Network controller Compaq ■ Network host name CPQHOU ■ Network card slot Slot # ■ Network frame type ETHERNET_II ■ Network IP address xxx.xxx.xxx.xxx ■ Network IP net mask xxx.xxx.xxx.xxx ■ Network IP [...]

3-60 Diagnostic Tools Critical Error Log The Critical Error Log records memory errors, as well as catastrophic hardware and software errors that cause the system to fail. This information helps you quickly identify and correct the problem, thus minimizing downtime. You can view the Critical Error Log through the Compaq Insight Manager. The Diagnost[...]

3-61 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Critical Error Log Messages Continued Message Description NMI - PCI Bus Parity Error A parity error was detected on the PCI bus. NMI - Expansion Board Error A board on the expansion bus indicated an error condition, r[...]

3-62 Diagnostic Tools Revision History Table Some errors can be resolved by reviewing changes to the server configuration. The server has an Automatic Revision Tracking (ART) feature that helps you review recent changes to the server configuration. One ART feature is the Revision History Table, which contains the hardware version number of the syst[...]

3-63 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Storage Fault Recovery Tracking This feature tracks over 12 failure-indication parameters, such as time-outs, spin-up, and self-test errors of SCSI drives. You can use these parameters to pinpoint failed storage subsy[...]

3-64 Diagnostic Tools Remote Service Features Compaq servers have the following management features that you can access via modem or network: Table 3-26 Compaq Servers Remote Management Features Feature Description Service Session Provides remote access to all the utilities on the system partition, including Diagnostics utilities, Inspect, ROMPaq, [...]

3-65 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide ROMPaq Using flash ROM in Compaq servers allows the firmware (BIOS) to be upgraded with system or option ROMPaq utilities. To upgrade the ROM: ■ Run the ROMPaq utility from the system partition, or ■ Insert a ROMP[...]

3-66 Diagnostic Tools ■ Asset Management - Exports asset information from the Compaq Insight Manager database to leading database and spreadsheet applications. ■ Remote Management - Manages in-band or out-of-band devices, online or offline, from any location. ■ Reporting - Using Automatic Data Collection, gathers historic performance informat[...]

4-1 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Chapter 4 Connectors, Switches, Jumpers, and LEDs This chapter provides connector, switch, jumper, and LED information for Compaq ProLiant 3000 Servers . Connectors This section contains information concerning all conn[...]

4-2 Connectors, Switches, Jumpers, and LEDs System I/O Board Connectors Figure 4-2 shows the system I/O board connectors for ProLiant 3000 Servers. Table 4-2 gives the corresponding connector descriptions. 1 7 9 12 13 14 15 16 17 6 5 2 3 4 18 19 20 21 22 23 11 8 10 Figure 4-2. System I/O board connectors Table 4-2 System I/O Board Connectors Refere[...]

4-3 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Switches This section contains information concerning all internal switches on ProLiant 3000 Servers. Configuration Switch Settings Figure 4-3 shows the system I/O board configuration switch location and default settin[...]

4-4 Connectors, Switches, Jumpers, and LEDs Processor Switch Settings The following figures and table show the location and default settings of the processor switch for ProLiant 3000 Servers. There is a different default setting for each processor switch including the 350 MHz, 400 MHz, 450 MHz, and 500 Mhz processors. 1 on 2 350 MHz 3456 Figure 4-4[...]

4-5 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide 1 on 2 450 MHz 3456 Figure 4-6. 450 MHz processor switch location and default settings 1 on 2 500 MHz 3456 Figure 4-7. 500 MHz processor switch location and default setting Table 4-4 Processor Switch Settings Processor[...]

4-6 Connectors, Switches, Jumpers, and LEDs Jumpers The external battery jumper for ProLiant 3000 Servers is located on the system I/O board. Figure 4-8 shows the configuration when using an internal battery 1 or an external battery 2 . 1 INT . JUMPER 2 EXT . JUMPER Figure 4-8. Battery jumper location and default settings[...]

4-7 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide LEDs This section contains information concerning all service LEDs located on ProLiant 3000 Servers. Hot-Plug Power Supply LEDs Each power supply has a status LED and an AC power LED. Figure 4-9 shows the power supply [...]

4-8 Connectors, Switches, Jumpers, and LEDs Power Switch LED The power switch LED is located on the front of the server beneath the power switch and illuminates when the power is on. Figure 4-10 shows the location of the power switch LED for ProLiant 3000 Servers. Figure 4-10. Power switch LED CD-ROM Drive LED The CD-ROM drive LED is located on the[...]

4-9 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Diskette Drive The diskette drive LED is located on the front of the diskette drive, near the bottom left of the diskette drive slot. The LED illuminates green when the diskette drive is in operation. Figure 4-12 shows[...]

4-10 Connectors, Switches, Jumpers, and LEDs Hot-Plug Hard Drive LEDs LEDs on each hot-plug hard drive show the operational status of the hard drive. Figure 4-13, Table 4-6, and Figure 4-14 show the hot-plug hard drive LED locations, functions, and replacement conditions for ProLiant 3000 Servers. CAUTION: Replace a hard drive only when the drive L[...]

4-11 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Drive Indicators Online OFF Drive Access Drive Failure OK to remove drive if not part of fault-tolerant configuration DO NOT remo ve drive DO NOT remo ve drive Figure 4-14. Hot-Plug hard drive LEDs and replacement con[...]

5-1 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Chapter 5 Physical and Operating Specifications This section provides operating and performance specifications for Compaq ProLiant 3000 Servers and optional hardware. ■ System Unit ■ Power Supply ■ Synchronous DR[...]

5-2 Physical and Operating Specifications System Unit Table 5-1 System Unit Specifications U.S. Metric Dimensions Height 20.5 in 52.1 cm Depth 24.5 in 62.2 cm Width 12.7 in 32.3 cm Weight (Model 1, U.S.) 75 lbs 34 kg Input Requirements Low range High range Rated Input Voltage 100 to 120 V 200 to 240 V Rated Input Frequency 50 to 60 Hz 50 to 60 Hz R[...]

5-3 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Power Supply Table 5-2 Power Supply Specifications U.S. Metric Input Specifications Nominal Line Voltage 100 to 120 VAC 200 to 240 VAC Range Input Line 90 to 132 VAC 180 to 270 VAC Frequency Range 47 to 63 Hz 47 to 63 [...]

5-4 Physical and Operating Specifications SDRAM Dual Inline Memory Modules CAUTION: Use only SDRAM DIMMs of the same size, speed, and manufacturer. SDRAM DIMMs from other sources may adversely affect data integrity. Power-On Self-Test (POST) will warn of non-supported SDRAM DIMMs. Table 5-3 SDRAM DIMM Specifications Size 16, 32, 64, 128, 256, or 51[...]

5-5 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide 1.44-MB Diskette Drive Table 5-4 1.44-MB Diskette Drive Specifications U.S. Metric Size 3.5 in LED Indicators (front panel) Green Read/Write Capacity per Diskette (high/low density) 1.44 MB/720 KB Drives Supported One [...]

5-6 Physical and Operating Specifications IDE CD-ROM Drive Table 5-5 IDE CD-ROM Drive Specifications U.S. Metric Dimensions Height 1.7 in 42.9 mm Weight 5.9 in 150.1 mm Depth 8.1 in 208.0 mm Weight 2.1 lb 950 g Capacity Mode 1, 12 cm 540 MB Mode 2, 12 cm 630 MB Sustained 150 KB/s Access Times Full Stroke <200 ms Random <100 ms Bus Rate 4.0 MB[...]

5-7 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide IDE CD-ROM Drive Specifications Continued U.S. Metric Laser Parameters Type Semiconductor laser GaAlAs Wave Length 780 +/- 25 nm Divergence Angle 53.5 +/- 1.5 degrees Output Power 0.14 mW Audio Interface Line Out Conne[...]

5-8 Physical and Operating Specifications Smart Array 3200 Controller Table 5-6 Smart Array 3200 Controller Specifications U.S. Metric Dimensions Height 3.9 in 9.9 cm Length 13.75 in 34.9 cm Thickness (including Array Accelerator) 0.60 in 1.5 cm Total Weight (including Array Accelerator) N/A N/A Temperature Range Operating 50 ° to 95 ° F1 0 ° to[...]

5-9 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Hot-Plug Wide-Ultra Hard Drives Table 5-7 Hot-Plug Wide-Ultra Hard Drive Specifications 4.3 GB 4.3 GB 9.1 GB 9.1 GB 18.2 GB Rotational Speed (rpm) 7,200 10,000 7,200 10,000 7,200 Logical Capacity (MB) 4293.6 4293.6 910[...]

5-10 Physical and Operating Specifications Hot-Plug Wide-Ultra2 Hard Drives Table 5-8 Hot-Plug Wide-Ultra2 Hard Drive Specifications 4.3 GB 4.3 GB 9.1 GB 9.1 GB Rotational Speed (rpm) 7,200 10,000 7,200 10,000 Logical Capacity (MB) 4293.6 4293.6 9100 9100 Height Inches 1.0 1.0 1.0 1.0 Centimeters 2.5 2.5 2.5 2.5 Size Inches 3.5 3.5 3.5 3.5 Centimet[...]

5-11 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Non-Hot-Plug Wide Ultra2 Hard Drives Table 5-9 Non-Hot-Plug Wide-Ultra2 Hard Drive Specifications 4.3 GB 4.3 GB 9.1 GB 9.1 GB 18.2 GB Rotational Speed (rpm) 7,200 10,000 7,200 10,000 10,000 Logical Capacity (MB) 4293.[...]

5-12 Physical and Operating Specifications Hot-Plug Wide-Ultra SCSI-3 Hard Drives Table 5-10 Hot-Plug Wide-Ultra SCSI-3 Hard Drive Specifications 4.3 GB 4.3 GB 9.1 GB 9.1 GB 18.2 GB 18.2 GB Rotational Speed (rpm) 7200 10,000 7,200 10,000 10,000 10,000 Logical Capacity (MB) 4293.6 4293.6 9100 9100 18209.8 18209.8 Height Inches 1.0 1.0 1.0 1.0 1.6 1.[...]

Index - 1 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Index A AC power cord connector location 4-1 access panels side part number 1-3 removing 2-12 removing, illustrated 2-12 replacing 2-12 top part number 1-3 removing 2-10 removing, illustrated 2-10 replacing 2-10 [...]

I nde x -2 cables Continued SCSI removable media, folding and routing 2-29 Wide SCSI w/Terminator, part number 1-4 card guide, part number 1-4 carton, part number 1-4 caster mounting support part number 1-3 removing 2-6 removing, illustrated 2-6 replacing 2-6 casters part number 1-3 removing 2-5 removing, illustrated 2-5 replacing 2-5 cautions airf[...]

Index -3 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide DAAD (Drive Array Advanced Diagnostics) Continued diagnostic messages 3-36 starting 3-35 default configuration messages 3-2 settings, description 3-2 Diagnose Drive Array utility, accessing 3-17 diagnostics access[...]

I nde x -4 E electrostatic discharge, preventing 2-1 Enabler board Duplex, removing 2-21 Duplex, replacing 2-21 Simplex, removing 2-21 Simplex, replacing 2-21 environmental recovery 3-51 error 101, description 3-4 101-XX, description 3-19 102, description 3-4 103-XX, description 3-19 104, description 3-4 104-XX, description 3-19 105-XX, description[...]

Index -5 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide error Continued 1781, description 3-12 1782, description 3-12 1784, description 3-12 1785, description 3-12 1786, description 3-12 1787, description 3-13 1788, description 3-13 1789, description 3-14 179, descript[...]

I nde x -6 error Continued 505-XX, description 3-22 506-XX, description 3-22 507-XX, description 3-22 508-XX, description 3-22 509-XX, description 3-22 510-XX, description 3-22 511-XX, description 3-22 512-XX, description 3-22 514-XX, description 3-22 516-XX, description 3-22 6000-XX, description 3-29, 3-30 6001-XX, description 3-29, 3-30 6002-XX, [...]

Index -7 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide error Continued Accelerator status Cache was automatically configured during last controller reset. This can occur when cacheboard is replaced with one of a different size., description 3-38 Data in the cache was [...]

I nde x -8 error Continued Drive Monitoring features are unobtainable, description 3-40 Drive Monitoring is NOT enabled for drive bay X, description 3-40 Drive time-out occurred on physical drive bay X, description 3-40 Drive X indicates position Y, description 3-41 Duplicate write memory error, description 3-42 Error Detected On Boot Up 3-60 Error[...]

Index -9 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide fans baffle, part number 1-4 front part number 1-3 removing 2-16 removing, illustrated 2-16 replacing 2-16 location, illustrated 2-15 rear part number 1-3 removing 2-18 removing, illustrated 2-18 replacing 2-18 re[...]

I nde x -10 illustrations Continued caster mounting support, removing 2-6 casters, removing 2-5 CD-ROM drive cable folding and routing 2-28 removing 2-26 chassis components, exploded view 1-1 DIMMs removing 2-32 diskette drive cable folding and routing 2-28 removing 2-27 diskette drive LED 4-9 door, front bezel, removing 2-7 drive bay locations 2-1[...]

Index -11 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide IP/IPX setting after enabling ASR 3-58 using network features 3-52 J jumper external battery 4-6 external battery, illustrated 4-6 K keyboard part number 1-4 test error codes 3-21 L laser parameters, CD-ROM drive[...]

I nde x -12 panels Continued side access part number 1-3 removing 2-12 removing, illustrated 2-12 replacing 2-12 top access part number 1-3 removing 2-10 removing, illustrated 2-10 replacing 2-10 U-channel access part number 1-3 removing 2-11 removing, illustrated 2-11 replacing 2-11 parallel printer, test error codes 3-21 part numbers access panel[...]

Index -13 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide power backplane board Continued removing, illustrated 2-40 replacing 2-40 power cord, connector location 4-1 power module part number 1-3 removing 2-36 removing, illustrated 2-36 replacing 2-36 power supply blank[...]

I nde x -14 ROMPaq Firmware Upgrade Utility, accessing 3-2, 3-3 ROM upgrade procedure 3-65 S SCSI cable folding and routing, illustrated 2-29 Duplex Hot-Plug Drive Cage, part number 1-5 Simplex Hot-Plug drive cage, part number 1-3 tape drive, test error codes 3-32 SCSI hard drive, test error codes 3-31 SDRAM See DIMMs security, ASR-2 3-59 serial, t[...]

Index -15 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide systems reference library, SmartStart and Support Software CD-ROM 3-50 T tape drive, removing 2-26 tape drive, test error codes 3-26, 3-32 technical support Compaq website address ix telephone numbers ix telephon[...]

I nde x -16 W warnings battery handling and disposal 2-43 CD-ROM drive 2-2 component level repairs viii definition vii electrical shock vii, viii, 2-2, 2-38 equipment damage viii, 2-2, 2-3, 2-38 grounding viii, 2-4 hazardous energy levels vii, viii hot surfaces 2-2, 2-4, 2-10, 2-12 improper repairs vii installing options 2-3 laser 2-2 network inter[...]