Compaq 250029-001 manual

M y Presar io - Getting Star ted compaq.c om/ athome 250029-001[...]

Important Service Information F or the fastest pa th to the right an sw ers, go to compaq. com/con sumersupp ort . At this site you wil l f ind online services to assist with y our hardw are a nd softwa re related questions, issu es, and prod uct need s. Compaq of fers th e follo wing on line services for y our Presa rio produc t: • Driv e rs and[...]

Regulatory Compliance Notices F ederal Comm unications Commis sion Notice This equi pment has been te sted and found t o comply with the limits for a Cl ass B digital device, pursu ant to Part 15 of the FCC Rules. These limit s are des igned to pro v ide re asonab le pr otect ion ag ainst harmf ul inter ference in a resi denti al installatio n. Thi[...]

m IMPOR T ANT SAFETY INSTR UCTIONS When using this device, basic safet y precaution s should alw ays be follo wed to reduce the ri sk of f ire, electric shock and injur y to persons, including the following: 1. Do not use thi s product near water , for examp le, near a ba th tub, wash bo wl, kitchen sink or l aundr y tub, in a wet baseme nt or near[...]

If trouble is experi enced w ith this Com paq e quipmen t, call Com paq at 1-8 00-OK -COMP A Q or 1-800 -652-66 72. If the equipm ent is causing harm to the teleph one ne twork, the telep hone company may reque st that you disconnec t the e quipm ent until the problem is resolved. Y ou should only perform repai rs to the equipme nt specif ically di[...]

MY P RESAR IO –G ETTING S TA RTED C ON TENTS - I C Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Symbols and Graphics Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2 Computer Illustrations and Features . . . . . .[...]

C ONTEN TS - II MY P RESAR IO –G ETTING S TA RTED Keyboard Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Getting to Know the Standar d Keyboard Keys . . . . . . . . . . . . . . . . . . 2-4 Keyboard Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

MY P RESAR IO –G ETTING S TA RTED C ONT ENTS - III Disk Drive, Hard Drive, CD-ROM, CD-RW, DVD-ROM, and DVD-R/RW Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15 Using the Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15 Using the Hard Drive[...]

C ONTEN TS - IV MY P RESAR IO –G ETTING S TA RTED Chapter 4 Common Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Print Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Using the Menu to Print . . . . . . . [...]

MY P RESAR IO –G ETTING S TA RTED C ONT ENTS - V Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 CD-ROM, CD-RW, DVD-ROM , or DVD-R/RW Drive . . . .[...]

C ONTEN TS - VI MY P RESAR IO –G ETTING S TA RTED[...]

M Y P RES ARIO —G ETTING S TARTED I NTRODUCTI ON 1-1 1 In tr oduc tion Congratulati ons! As the o wner of a ne w Compaq I nternet PC, you ha v e joined t he w orld wide community of Presar io computer users. Once y our comput er is set up a nd connect ed to t he Inte r net, you can e xplore v ast regi ons of information, e ntertainment, and onlin[...]

1-2 I NTROD UCTION M Y P RESARI O —G ETTI NG S TARTE D The foll o wing w ords and symbols ha ve special meaning in this guide and in the CD doc umentation : F ailure to fol lo w dir ections ma y result i n bodil y harm or loss of life. Understandi ng the background or concep t ma y help y ou solve a prob lem. Helpful hi nts make using y our com p[...]

M Y P RES ARIO —G ETTING S TARTED I NTRODUCTI ON 1-3 Warranty Certificate The war ra nty detai ls Co mpaq ’ s com mitme nt to repa ir or repla ce parts during the w ar ranty pe riod and lis ts important Compaq telepho ne numbers. In the event of a mec hanical pr ob lem, contact Compaq, not t he r etai ler w ho sold yo u the comput er . K eep th[...]

1-4 I NTROD UCTION M Y P RESARI O —G ETTI NG S TARTE D Safety and Comfort The My Pr esario—Learning Mor e CD contains safety and comfort information on ho w to: ➜ Set up y our w ork area for maximum comfort. ➜ Practi ce good posture , hand positi on, w ork habit s, and health habits wh ile using y our compu ter . ➜ Use a grounding pl ug t[...]

M Y P RES ARIO —G ETTING S TARTED I NTRODUCTI ON 1-5 Using the My Presario—Learning More CD 1. Inser t the My Pr esario— Learning Mor e CD into the CD-R OM driv e. The CD will run automati call y and th e ma in pa ge w ill b e displa yed. Note: If the CD does not run automatically , c lick the St art butto n, s elect Run , an d ty pe E:autoru[...]

1-6 I NTROD UCTION M Y P RESARI O —G ETTI NG S TARTE D[...]

M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-1 2 Using Y our Co m p u t e r In this chapter , you le arn about the f ollo wing exci ting, easy-t o-use fea tures of y our comput er: ➜ Computer: Be come familiar with all the compone nts on the fro nt and back of y our computer . ➜ K e yboard: Learn about all the k eyboar d’ s [...]

2-2 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D What’s in Front (5000 Series)? 1 CD-R/R W or D VD-R/R W dri ve 2 Disk dri v e 3 T w o USB conne ctors for connecti ng USB dev ices (varies by mo del )—po r ts fo r connecti ng periphera l dev ices, such as ga mepa ds, j o ysti cks, and video cameras 4 P o w er bu tton 5 CD st ora [...]

M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-3 What’s in Front (8000 Series)? 1 CD-R/R W or D VD-R/R W dri ve 2 Disk dri v e 3 P o w er bu tton 4 T w o USB conne ctors for connecti ng USB dev ices (varies by mode l)— por ts for c onne cti ng p eriph era l de vices, su ch as gamep ads, jo ysticks, and vi deo cameras 5 1394 port[...]

2-4 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D Getting to Kn ow th e Standard Keyb oard Keys Some ke ys ha ve special functions w hen us ed alone or combined with othe r ke ys. These functions va ry depending on the p ro gram you are usi ng. Note: Style of keyboar d may vary by model. Keyboard Basics The s tan dard keys perf or m [...]

M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-5 The ke yboard buttons ar e sho wn in the fo llo w ing il lustrat ion. They are discu ssed in det ail on t he follo wing pages. Using CD/ DV D Con tr ol Butt ons Note: Button s may vary by model. Keyboard Buttons The ke yboard buttons mak e it eas ier and fast er to get on the In ter n[...]

2-6 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D Using Internet Zone Buttons Note: Button functions may vary by model and by region. Keyboard Buttons, cont. W it h the press of a ke yboard button, y ou can get on the Inter n et f ast, r ead your e-mail, or check out t he lates t in ent er tain men t. Depending on w hich Inter n et S[...]

M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-7 Customizing the Internet Zone Buttons 1. F rom the W indo ws desktop, clic k the Start button then click Contr ol P ane l . Th e Co ntro l Panel w in do w is displ a yed. 2. In the Co ntrol Panel , cli ck Printers and Other Har d w ar e then cl ick the Eas y Access Buttons ÿ icon. A [...]

2-8 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D Assig ning the My Program Butt on 1. Pr ess the My Program D button 1 . The Compaq Eas y Access Butt on Setting s dialo g bo x is d ispla y ed. 2. Se lect Launch a ne w pr ogram or Launch a n ew w ebsite , th en click Next . 3. I f yo u selecte d Launch a ne w pr ogr am , select eithe[...]

M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-9 Putting Your Computer into Stand By Press t he Stand By E butt on 1 on the k eyboa rd and your computer g oes into S tand By mode. Res uming from Stand By Press t he Pow e r button 1 on the front o f you r computer to r esume from Stand By mode . Note: On some models, you can resume f[...]

2-10 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D Understanding the Syst em Status Lights The syste m status l ights ar e sho wn in the foll o wing il lustrat ion, and the f unction of each light is ex plained. System Status Lights The syst em lights o n the ke yboard pr o vide a quick status of your computer an d ke yboar d settin [...]

M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-11 Understanding the Smart Credit Card Internet Keyboard The S mar t Cred it Car d Inte r net Keyboard has the sa me fe ature s as the s tandard ke yboar d with the a ddition o f a Sm ar t Credit Card but ton 1 and a Smart Card terminal 2 . Note: The Smar t Credit Card Internet Keyboard[...]

2-12 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D Installing the Wirel ess Wheel Mouse Note: Before usin g your wireless wheel mouse, ref er to the Comfort Guidelines on the Log itech W eb site at: logi tech.com/cf /support/comf ortguide.cfm 1. Remo ve the battery compartment co ver by pressi ng the tab on the bottom of the mouse 1 [...]

M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-13 Making Screen Selections Click b y pre ssing and releasi ng the left mous e button quick ly one time. Y ou will hear a single c licking sou nd. Opening Softw are and Files Doub le-clic k b y quickl y pre ssing and re lea sing t he le ft mo use b utto n twice . Scrolling Click (a nd h[...]

2-14 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D Autoscrolling 1. Ope n a pro gram and pres s the scroll wheel to be gin autos croll ing . 2. Mo ve the mou se once in the direct ion y ou w ant to scr oll (ve r tical ly , horiz ontall y , or diagonal l y). The farther y ou mo ve the cu rsor f rom th e starting point , the faster the[...]

M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-15 Using the Disk Drive 1. Hol d a flopp y d isk with the label fac ing up and t he ar ro w on the disk point ing to ward the dr iv e; the n gen tl y push the disk into the dri v e. 2. T o remo ve a flopp y disk , press t he Eject but ton 1 on the di sk dri v e. m Caution: W ait until t[...]

2-16 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D Inserting a CD or DVD into the CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW Drive (number and sty le of drives v ary by model) Note: Y our computer must be turned on be fore you c an in sert o r rem ove a disc. 1. Pr ess the Loa d/Eject button 1 to open the dr iv e. 2. Care fully lif t the d [...]

M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-17 Removing a Disc from a Drive 1. Pr ess the Loa d/Eject button 1 to open the dri ve . 2. Care fully lif t the C D or th e D VD from the dri ve. 3. Pr ess the Loa d/Eject button on the fr ont of th e dri ve to close t he door . 4. St ore the di sc in it s protecti ve case or in the st [...]

2-18 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D Playing a DVD-ROM Movie 1. F or the bes t performance, c lose all running pr o g rams befo re inse r ting a D V D mo vie . Inse rt the D VD d isc in to the D VD-R OM or D VD-R/R W dri ve. P la yback be gins auto maticall y . 2. I f pla yback do es not b egin aut omaticall y , click t[...]

M Y P RES ARIO —G ETTING S TARTED U SIN G Y OUR C OMPUT ER 2-19 Creating Your Own CDs CDs are created using t he Easy CD Creator softw are (a v ailab le on select models). V arious uses of the CD-R W driv e are sho wn belo w . Note: Conf irm that the Easy CD Creator soft ware is inst alled before you begin trying to create CDs. The Easy CD Cre at[...]

2-20 U SING Y OUR C OMPUTER M Y P RES ARIO —G E TTING S TARTE D[...]

M Y P RES ARIO —G ETTING S TARTED W EL COME TO THE W EB 3-1 3 We l c o m e t o the W eb In jus t a few mom ents, you will be on the W orld W ide W eb . It is estimat ed that thous ands of ne w users wi ll join y ou i n connecti ng to the Inter n et for the ver y f irst time ! In this chapter , you be gin to expl ore the e ndless pos sibili ties o[...]

3-2 W ELCOME TO THE W EB M Y P RES ARIO —G E TTING S TARTE D What Is the Internet? Millions of documents, pi ctures, softw ar e, and ente rtainment f iles are a vailab le f or y ou to use o n the W orld W i de W e b . Y our ne w Presa rio co mes comp let e with e verything you ne ed to get up and running on the I nternet in just 10 minutes! Then,[...]

M Y P RES ARIO —G ETTING S TARTED W EL COME TO THE W EB 3-3 Connecting with AOL If y ou ha ve chosen A O L as y our ISP a nd complete d “Settin g the Internet Butt ons to A OL,” press t he Instant Internet y button to access th e A OL home pag e. The appearanc e of your screen v aries with the vers ion of A OL. Search ing the W eb Using AOL 1[...]

3-4 W ELCOME TO THE W EB M Y P RES ARIO —G E TTING S TARTE D Setting Up Outlook E xpress E-mail 1. Pr ess the Instant E -mail ƒ button on t he Internet ke yboard. Note: If the Internet Connection Wizard starts, Outloo k Express is not preco nf igured and you must go thro ugh the co nfigur ation process. Contact y our ISP for the proper config ur[...]

M Y P RES ARIO —G ETTING S TARTED W EL COME TO THE W EB 3-5 Understanding E-mail Addresses Some ISPs all o w y ou to pick an e-mail address , but others require yo u to fol lo w a se t pattern: ➜ your na me ➜ @ ➜ ISP server name ISP names c an be longer and more co mplex, but basical ly an ything t o the right o f the @ sign is the ISP serv[...]

3-6 W ELCOME TO THE W EB M Y P RES ARIO —G E TTING S TARTE D Sending an E -mail Using Outlook Exp ress 1. Pr ess the Instant E -mail ƒ button on t he Internet ke yboard. 2. Cl ick the New Mai l Message icon 1 . 3. T y pe the reci pie nt’ s e-m ail addr ess i n th e To box 2 . 4. T ype the subject of your message i n the Subject box 3 . 5. T y [...]

M Y P RES ARIO —G ETTING S TARTED W EL COME TO THE W EB 3-7 Sending an E -mail Using AOL 1. Pr ess the Instant E -mail ƒ button on t he Internet ke yboard. 2. Cl ick the Write icon o n the A OL toolbar . 3. T y pe the reci pie nt’ s e-m ail addr ess i n th e Send To box 1 . 4. T ype the subject of your message i n the Subject box 2 . 5. T y pe[...]

3-8 W ELCOME TO THE W EB M Y P RES ARIO —G E TTING S TARTE D Reading You r Outlook Express E-mail M essages 1. Pr ess the Instant E -mail ƒ button on t he Internet ke yboard. 2. Cl ick Inbox . New mes sages appear i n bold type . 3. Double -cli ck the mess age to displa y the messag e tex t. 4. Cl ick the Cl ose P button in the up per ri ght cor[...]

M Y P RES ARIO —G ETTING S TARTED W EL COME TO THE W EB 3-9 Restricting Internet Content 1. On t he W indo ws desktop, click Start , then click Control Pan el . 2. In the Co ntrol Panel , cli ck Network and Intern et Connection s , then cl ick Intern et Op tio ns . 3. Cl ick the Cont ent tab 1 . 4. In the Cont ent Advi sor area click Enable 2 . 5[...]

3-10 W ELCOME TO THE W EB M Y P RES ARIO —G E TTING S TARTE D[...]

M Y P RES ARIO —G ETTING S TARTED C OM MON T ASKS 4-1 4 C ommon Ta s k s In thi s chap ter, y ou l ear n h o w to per for m some of the more common acti vities with y our ne w Inte r net PC. More detai ls about these and other e v eryda y acti vities can be found on t he My Pr esario —Learning Mor e CD . In This Chapter Print Basics, 4-2 Games [...]

4-2 C OMMON T A SKS M Y P RESARIO —G ETTIN G S TARTED Using the Menu to Print 1. Cl ick File on the me nu b ar . 2. Cl ick Print . The Print dialog box is di splayed. 3. Se lect the printin g options y ou w ant. ➜ Conf ir m wh ich printer you a re print ing to. ➜ Choose the page range to print: • All pages • The current page y ou are view[...]

M Y P RES ARIO —G ETTING S TARTED C OM MON T ASKS 4-3 Playing Games Y our computer ca me with se ver al W indo ws games prei nstalled , and man y more ar e a v ailab le for purchase o r b y do wnload ing them from the Internet. Y ou can pla y g ames online wit h other pla yers fr om all o ver the w orld. Note: Before pu rchasing a game, check th [...]

4-4 C OMMON T A SKS M Y P RESARIO —G ETTIN G S TARTED Installing Software from a CD, DVD, or Disk 1. Cl ose all open p ro grams, and foll o w th e instal lation instruction s for tha t soft war e. 2. F rom the W indo ws desktop, click the Start butto n then click Control Panel . 3. Double -cli ck the Add or Remove Pro grams icon. The Ad d or Remo[...]

M Y P RES ARIO —G ETTING S TARTED C OM MON T ASKS 4-5 Installing Software Downloa ded from the Internet 1. Befo re you s tar t download ing , note the locatio n on the har d dri ve w here the f iles will be stored. Also, be sur e that y ou ha v e enough hard dri ve space ava i l a b l e . 2. Af ter the d o wnload is co mplete, terminate y our In [...]

4-6 C OMMON T A SKS M Y P RESARIO —G ETTIN G S TARTED[...]

M Y P RES ARIO —G ETTING S TARTED C OM PUTER U PG RADES 5-1 5 Co m p u t e r Upgr ades In thi s chap ter, y ou l ear n how to acces s th e inte r nal p ar ts of the computer a nd ho w to p erform basic upgrades. Man y componen ts of the computer are r eplaceab le and upgradab le. This chapter should be us ed as a sup plement to the instructions p[...]

5-2 C OMPUTER U PGRADES M Y P RES ARIO —G E TTING S TARTE D Accessing Internal Computer Co mponents (5000 Series) 1. Remo ve an y di skette or compact di scs (CDs) f rom the comput er . 2. T o shut do wn y our computer , click the Start butto n, and then cl ick Tu r n O f f Computer . Th e T u r n Off Computer di alo g bo x is displa yed. S elect[...]

M Y P RES ARIO —G ETTING S TARTED C OM PUTER U PG RADES 5-3 Accessing Internal Computer Co mponents (8000 Series) 1. Remo ve an y di skette or compact di scs (CDs) f rom the comput er . 2. T o shut do wn y our computer , click the Start butto n, and then cl ick Tu r n O f f Computer . Th e T u r n Off Computer di alo g bo x is displa yed. S elect[...]

5-4 C OMPUTER U PGRADES M Y P RES ARIO —G E TTING S TARTE D Upgrading C omputer Memory 1. Compl ete the “ Accessin g Internal Compute r Componen ts” procedur e for y our compu ter model. 2. Pul l outw ard on the re lease latche s found on both ends of the memory slot 2 . 3. Al ign the memory module 1 with the memory slot on the system boa rd.[...]

M Y P RES ARIO —G ETTING S TARTED C OM PUTER U PG RADES 5-5 Add ing an Ex pans ion or Option Ca rd Note: Some Presarios c ome with AGP slots for gr aphics card options only . 1. Compl ete the “ Accessin g Internal Compute r Componen ts” procedur e for y our compu ter model. 2. Al ign the car d 1 with the conne ctor on th e syst em board and w[...]

5-6 C OMPUTER U PGRADES M Y P RES ARIO —G E TTING S TARTE D[...]

M Y P RES ARIO —G ETTING S TARTED H ELP & S UPPORT 6-1 6 Help & Suppor t This chap ter pro vides i nformation for i dentify ing and solving common prob lems t hat ma y occu r with y our computer . Y ou can easil y diagn ose and solve man y comput er prob lems on y our o wn without c ontacti ng a Compaq Support Spec ialist. If y ou ha ve a[...]

6-2 H ELP & S UPP ORT COMPAQ . COM / CONS UMERSUPP ORT M Y P RESARIO —G ETTING S TA RTED Y our Presario is equipped wi th an int egrated help a nd assistanc e tool fr om Microsoft an d Compaq, pro viding si mple click ac cess to built -in produc t information, pre ventati v e care an d maintena nce assis tance, and w eb link s to online s upp[...]

M Y P RES ARIO —G ETTING S TARTED C OMPAQ . COM / CONSUM ERSUPPORT H ELP & S UPPORT 6-3 F or the fastes t time to accu rate solutions, go to compaq.com/ consumer support . Whether y ou are a no vice or techni cal e xpert, kno w led ge, inf ormation, and assis tance is a v ailab le w hen and w here y ou need i t. ➜ Need acces s to dri v ers [...]

6-4 H ELP & S UPP ORT COMPAQ . COM / CONS UMERSUPP ORT M Y P RESARIO —G ETTING S TA RTED The f irst step wh en yo u need help is to pre ss the He lp G butto n on y our ke yboard , givi ng y ou access to a n inte g rated help and assist ance tool fr om Microsoft and Compaq. The Compaq Help & Support Center p ro vide s a w ealth of help and[...]

M Y P RES ARIO —G ETTING S TARTED C OMPAQ . COM / CONSUM ERSUPPORT H ELP & S UPPORT 6-5 ➜ Rein stal l the so ftware to it s ori ginal stat e when you purc hase d the comput er by using the Re co v ery CD. Y ou also ha ve the option o f restor ing y our comput er to the wa y it w as w hen y ou performed the l ast User Backu p. When y ou rest[...]

6-6 H ELP & S UPP ORT COMPAQ . COM / CONS UMERSUPP ORT M Y P RESARIO —G ETTING S TA RTED Before c ontactin g a Compaq Support Speci alist, keep in mind that th e information need ed to correct the pr oble m ma y be at y our f ingertips. T r y pressing t he Help G but ton on the ke yboard. This button ac cesses impo r tant he lp and suppo r t [...]

M Y P RES ARIO —G ETTING S TARTED C OMPAQ . COM / CONSUM ERSUPPORT H ELP & S UPPORT 6-7 CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW Drive Note: See onlin e Help in the Easy CD Creator software f or detailed troubleshootin g tips. Symptom Prob lem Solution CD-ROM, CD-RW, DVD -ROM, or DVD-R/RW drive cannot read a disc or takes too long to start. CD has[...]

6-8 H ELP & S UPP ORT COMPAQ . COM / CONS UMERSUPP ORT M Y P RESARIO —G ETTING S TA RTED Disk Drive Symptom Problem Solution Unable to read t he floppy disk. A non-formatted disk h as been inserted. T o for ma t the disk : 1. On th e Windows desktop, c lick Sta rt then c lick Con trol Panel . The Contr ol Pane l window is displayed. 2. S elec[...]

M Y P RES ARIO —G ETTING S TARTED C OMPAQ . COM / CONSUM ERSUPPORT H ELP & S UPPORT 6-9 Disk drive c annot save information to flop py disk, cont. Floppy disk is write-pr otected. Slide the write-pr otection tab to the unlocked position on the disk. Floppy disk is full or the file is too big. Use another di sk or compress the file to redu ce [...]

6-10 H ELP & S UPP ORT COMPAQ . COM / CONS UMERSUPP ORT M Y P RESARIO —G ETTING S TA RTED Hard Drive Symptom Problem Solu tion Computer seems to be locked up. Program in use has stopped responding t o commands. Attempt a normal Win dows shutdown. If this fails, press the Power butto n for four or more se conds to tur n off the power . T o res[...]

M Y P RES ARIO —G ETTING S TARTED C OMPAQ . COM / CONSUM ERSUPPORT H ELP & S UPPORT 6 -11 Display (Monitor) Symptom Problem Solution Screen is blank, and monitor power light is not lit. Monitor power cable is n ot connected t o the monitor or t o the wall outlet. Reconnect the p ower plug on the ba ck of the monitor and on the wall outlet. Mo[...]

6-12 H ELP & S UPP ORT COMPAQ . COM / CONS UMERSUPP ORT M Y P RESARIO —G ETTING S TA RTED Internet Access Symptom Problem Solution Cannot connect to the Internet. Internet Service Provider (ISP) account is no t set up properly . V erify Internet settings or c ontact your I SP for assistance. Modem is not set up properly . Reconnect the modem,[...]

M Y P RES ARIO —G ETTING S TARTED C OMPAQ . COM / CONSUM ERSUPPORT H ELP & S UPPORT 6 -13 Powe r Symptom Problem Solution Computer will not turn on. Line voltage selection switch is not in the proper position for your region (115V/230V). Set the line voltage selection switch to the cor rect setting for your region, or call Compaq T ec hnical [...]

6-14 H ELP & S UPP ORT COMPAQ . COM / CONS UMERSUPP ORT M Y P RESARIO —G ETTING S TA RTED Keyboard and Scr oll Mou se Symptom Problem Solution Keyboard c ommands and typing are not r ecognized by the computer . Keyboard con nector is not properly connect ed. 1. On the Windows desktop, click the Start butto n. 2. Click T urn Off Comput er . Th[...]

M Y P RES ARIO —G ETTING S TARTED C OMPAQ . COM / CONSUM ERSUPPORT H ELP & S UPPORT 6 -15 Mouse does not respond to movement or is too slow , cont . Program in use has stopped responding t o commands. Shut down your computer usin g the keyboard. Refer to t he preceding problem “Mouse c onnector is not properly plugge d into the back of t he[...]

6-16 H ELP & S UPP ORT COMPAQ . COM / CONS UMERSUPP ORT M Y P RESARIO —G ETTING S TA RTED Wireless Wheel Mouse Symptom Problem Solution Mouse does not work after installation or is not detected . Recei ver is not conn ected properly . T ry unpluggin g then reconnecti ng the receiver cable to y our computer . The receiver cabl e goes into the [...]

M Y P RES ARIO —G ETTING S TARTED C OMPAQ . COM / CONSUM ERSUPPORT H ELP & S UPPORT 6 -17 Memory Symptom Problem Solution Insufficient memory message is disp laye d. All memory in the computer is being used by open programs, and memor y is needed for a desired task. T o avoid Wind ows running unnecessary programs automatically at startup: 1. [...]

6-18 H ELP & S UPP ORT COMPAQ . COM / CONS UMERSUPP ORT M Y P RESARIO —G ETTING S TA RTED[...]

M Y P RES ARIO –G ETTING S TA RTED I NDEX -1 I A Add New Progra ms 4-4 , 4-5 AOL connecti ng with 3- 3 reading e-mail 3-8 searchi ng the Web 3-3 sending e-mai l 3-7 arrow ke ys 2-4 audio playing a CD 2-17 playing digit al file s 4-3 problems wit h 6-6 autos croll ing 2 -14 B back fea tures 5000 Seri es 2-2 8000 Seri es 2-3 browser 3 -3 buttons Se[...]

I NDEX -2 M Y P RES ARIO –G ETTING S TA RTED drive CD-ROM 2-15 CD-RW 2-15 disk 2-15 DVD-R/RW 2-15 DVD-ROM 2-15 hard 2-15 drive rs 6-3 DVD-ROM/R/RW drive insert ing a d isc 2-16 playing a movie 2-18 playing an audio CD 2-17 removing a disc 2-17 E Easy CD Creat or 2-19 e-ma il address criter ia 3-5 AOL 3-7 defined 3-4 extensi ons 3-5 Hotmail 3- 4 I[...]

M Y P RES ARIO –G ETTING S TA RTED I NDEX -3 parenta l contro ls 3-9 problems wit h 6-12 restri ctin g con tent 3 -9 Web browser 3-3 Inter net bu tto ns Activ ity 2-6 E-mail 2-6 Ente rtai nmen t 2-6 Insta nt In tern et 2-6 My Presari o 2-6 Reta il/Af fini ty Ce ntral 2-6 Search 2- 6 Inter net Servi ce P rovid er ( ISP) establ ishing 3 -2 problems[...]

I NDEX -4 M Y P RES ARIO –G ETTING S TA RTED P parenta l contro ls 3-9 playing CDs 2-17 digita l audio f iles 4-3 games 4-3 movies 2-18 ports 5000 Seri es 2-2 8000 Seri es 2-3 power button 2- 2 , 2-3 problems wit h 6-13 print ing 4- 2 R RAM 5-4 Recovery CD 6-5 removing p rograms 4-4 resto re from User Backup 6 -5 to fac tory cond ition 6-5 S safe[...]