Compaq 4120T manual

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notice The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, O[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Con t en t s v Contents Preface ..........................................................................................................................xi Symbols ........................................................................................................xi Tech[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Con t en ts 1.8.5 System Memory .......................................................................... 1-19 1.8.6 Cache .......................................................................................... 1-19 1.8.7 Local Bus Video ...............................[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Con t en ts vii Chapter 5 Removal and Replacement Procedures 5.1 Serial Number...................................................................................... 5-1 5.2 Disassembly Sequence Chart .............................................................. 5-2 5.3 Prepa[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Con t en ts 6.4 Diskette Drive ...................................................................................... 6-9 6.5 CD-ROM Drives ............................................................................... 6-10 6.6 Battery Packs.............................[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preface Preface xi Preface This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Armada 4100 and 4200 Families of Personal Computers. Additional information is available in the Service Quick Reference Guide and [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii Preface Laser Safety All Compaq systems, equipped with CD-ROM drives, comply with appropriate safety standard including IEC 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 la[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preface xiii Locating Additional Information The following documentation is available to support the products: ■ Quick Setup ■ Reference Guide ■ Introducing Microsoft Windows 95 ■ Compaq Service Quick Reference Guide ■ Service Training Guides ■ Compaq Service Ad[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 1 Product Description 1- 1 Product Description 1.1 Computer Features and Models The Compaq Armada 4100 and 4200 Families are mobile notebook computers with advanced modularity, processors, and video graphics. Both families provide full- function, Pentium-based noteboo[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 2 Product Description Figure 1- 1 . Compaq Armada 4100 and 4200 1.2 Models The following 4200 models are available: Table 1-1 4200 Family of Personal Computers Model Processor Display Hard Drive Cache Memory/ Upgrade 4210T 233-MHz Penti um 12.1-i nch CTFT 3.0-GB 256-KB (L2[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Description 1- 3 The following 4100 Family models are available: Table 1-2 Compaq Armada 4100 Family of Personal Computers Model Processor Display Hard Drive Cache Memory/ Upgrade 4120 120-MHz Penti um 11.3-i nch CSTN 810-MB 256-KB 16/48* 4125D 120-MHz Penti um 11.3-i[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 4 Product Description ■ 16-MB of dynamic random access memory (DRAM), expandable to 40-, 48- or 80 MB ■ 1.4-GB, 1.6-GB, and 2-GB hard drives ■ Lithium Ion (Li-ion) handle battery pack primary battery power ■ 16-bit PC card system Available in the Compaq Armada 4100[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Description 1- 5 ■ Infrared interface for wireless communication with other IrDA-compliant devices at data rates up to 115 kbaud or 4 mbps on the 4210T, 4220T, 4150, 4150T, 4160T, and the 4160T Slimline models. ■ Two PCMCIA standard device slots that will accommod[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 6 Product Description waiting to be awakened. In the ON state, all systems are powered up and the unit is completely functional. 1.4 Options The 4100 and 4200 Families support the following options: ■ MCD Expansion Unit ■ Convenience base (Passthrough and Ethernet mode[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Description 1- 7 1.4.2 Display Options The 4100 Family models with 11.3-inch, 11.8-inch, or CSTN displays can be upgraded to an 12.1-inch Color Thin Film Transistor (CTFT) SVGA display. 1.4.3 Secondary Cache The 4200 Family models are equipped with 256-KB or 512-KB se[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 8 Product Description 1.4.7 AC Adapter The AC adapter supplies DC voltage to the system converter to operate and/or charge the installed battery pack(s). The adapter provides sufficient power to charge each main battery pack in 1.5 hours or less with the system off, or in [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Description 1- 9 ■ P50 Color ■ P70 Color ■ P110 Color ■ P1610 Color ■ TFT500 Flat Panel 1.4.13 Compaq Mouse The computer supports a PS/2 mouse or other external pointing device. 1.4.14 Trackball Pointing Device The modular trackball provides an effective alt[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 10 Product Description 1.5 External Computer Components The external computer components are illustrated and described in this section. 1.5.1 Front and Left Side Components The front and left side external components are shown in the following figure and identified in this[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Description 1- 11 1.5.2 Front and Right Side Components The front and right side computer components are shown and identified in this section. 1 Pointing device 2 DualBay module 3 Speaker 4 DualBay eject button 5 AC power connector 6 User programmable keys Figure 1- 3[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 12 Product Description 1.5.3 Rear Components The front and right side computer components are shown and identified in this section. 1 Keyboard/mouse connector 2 Parallel connector 3 Serial connector 4 Infrared lens (IrDA compliant) 5 External monitor connector 6 NTSC/PAL v[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Description 1- 13 1.5.4 Bottom Components The bottom external components are shown in the following figure and are identified in this section: 1 DualBay 2 Pointing device 3 Memory compartment 4 Expansion slot 5 Hard drive compartment Figure 1- 5 . Bottom Components[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 14 Product Description 1.5.5 Status Panel Lights The status panel lights are shown in the following figure and are identified in this section: 1 Power/Suspend 2 Battery charge 3 Caps Lock 4 Scroll Lock 5 Num Lock Figure 1- 6. Status Panel Lights[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Description 1- 15 1.6 Mobile CD Expansion Unit Components The front and left components of the Mobile CD Expansion Unit are shown in the following figure and are identified in this section: 1 Stereo speakers 2 CD-ROM drive Figure 1- 7 . Left and Front Components[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 16 Product Description The right and rear components are shown in the following figure and are identified in this section: 1 Battery bay 2 MIDI/game device 3 AC adapter connector 4 Convenience Base expansion connector 5 Computer expansion connector 6 Unlocking lever 7 Expa[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Description 1- 17 1.7 Convenience Base Connectors The convenience base connectors are shown in the following figure and are identified in this section: 1 Stereo speaker connector 2 External keyboard 3 Mouse 4 AC power 5 Serial port 6 Monitor 7 Parallel port 8 BNC (thi[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 18 Product Description 1.8 Design Overview - Computer This section presents a design overview of the 4100 and 4200 Families. The overview is limited to field replaceable parts. All replacement parts are listed in Chapter 3. Removal and replacement procedures are presented [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Description 1- 19 1.8.3 Processor Board Prior to the 4150 model, there are two processor board PCAs with either 8-MB or 16-MB of memory and with a level-2 cache populating the models with 100-, 120- and 133-MHz processors. The MMX processor on the 4150 , 4150T, and 41[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 20 Product Description 1.8.7 Local Bus Video The standard Compaq Armada video subsystem consists of: ■ An internal LCD display. ■ One Megabyte frame buffer (Two Megabyte frame buffer for the 42210T and 4220T) ■ An inverter to supply AC power to the LCD back-light sys[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapte r 2 Trouble shooting 2-1 T roub leshooting This chapter contains troubleshooting information for the computer and the convenience base. The basic steps in troubleshooting the computer include: 1. Completing the preliminary steps listed in Section 2.1. 2. Running the Po[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Trouble shooting 2.1 Preliminary Steps IMPORTANT : Use AC Power when running POST, Computer Setup, or Computer Checkup. A low-battery condition could initiate Suspend or Hibernation and interrupt the test. Before running POST and Computer Checkup, complete the following s[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trouble shooting 2-3 If you are running Diagnostics from a diskette, complete the following steps: a. Insert the Diagnostics diskette into the diskette drive and turn on the computer. b. At the Welcome Screen, press Enter to accept OK. c. Select Computer Checkup (TEST). d. Se[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Trouble shooting 2.3 Power- On Self T est ( POST ) The Power-On Self-Test (POST) is a series of tests that run every time the computer is turned on. POST verifies that the system is configured and functioning properly To run POST, complete the following steps: 1. Complete[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trouble shooting 2-5 Tab le 2- 1 W arning Messages Message Description Cloc k n ot t i c ki n g c or r ec tly The r ea l-t i me c lock i s not ti cki ng. Re pla c e t he r ea l ti me c loc k C MO S ch e ck s um inval id, run SC U C MO S R A M inf o rm atio n h as b e en co rr[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Trouble shooting Tab le 2- 2 Fatal Error Messages Message Description B eep Code CM OS RAM te st fa i led A wa lki n g bi t t est of CMOS RAM loc a t i on 0E (Hex) - 3F (Hex) fa ile d . 3 DM A c on t r oller fau lty A sequ en t i a l r ea d/wr it e of t he t ra nsfe r c o[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trouble shooting 2-7 2.5 Compaq Utilities Run the Compaq Utilities to view or test system information and installed or connected devices. Run Compaq Utilities from either the computer hard drive or from diskette. If running Compaq Utilities from a diskette, note the following[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Trouble shooting Categories by type include:  System Features—security, power, boot management  Communication—ports, modem, other communication devices  Storage—storage-related devices such as hard drive or diskette  Input Devices—keyboard, mouse, and [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trouble shooting 2-9 Computer Check up To run Computer Checkup from the hard drive, complete the following steps: 1. Close all applications and shut down the computer. 2. Turn off the computer. 2. Turn on the computer. 4. When the cursor moves to the right side of the screen,[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 Trouble shooting 11. Look up the Computer Checkup error codes that were displayed by referring to "Computer Checkup (TEST) Error Codes" and take the recommended action. 12. Rerun POST and Computer Checkup, taking the recommended actions in given order until the[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trouble shooting 2-11 6. Follow the instructions on the screen to cycle through the screens, to return to the list and choose another item, or to print the information. 2.6 Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running th[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 Trouble shooting Tab le 2- 5 Memory T est Error Codes Error Code Description Recommended Action 200-xx M emor y mac hin e ID t est fai led The followi n g st eps a pply to e r r or c od es 200-xx a nd 202-xx: 202-xx M emor y syste m ROM c hec ksum fa ile d 1. Flash t he [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trouble shooting 2-13 Tab le 2- 8 Disk ette Drive T est Error Code Description Recommended Action 600-xx Di sket te ID d r i v e t ypes t est fa i led The followi ng st eps a pply t o er ror cod es 600-xx t hr ou gh 698-xx: 6 0 1 - x x D is k ette f o rm at f ail ed 1 . R e p[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 Trouble shooting Tab le 2- 11 Video Test Error Codes Error Code Description Recommended Action 501-xx Vi d eo c ont rolle r t est fai led The followi ng a pply to e r r or c od es 501-xx t hrou g h 516-xx: 502-xx Vi d eo me mor y t est fai led 1. C o nne ct and ex te rna[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trouble shooting 2-15 Tab le 2- 11 Continue d Error Code Description Recommended Action 2419-xx ECG/VG C ROM c hec ksum t est fa i led The followi n g st eps a pply to e r r or c od es 2402-xx t hr ou gh 2456-xx: 2421-xx ECG/VG C 640 × 200 gr a phi c s mod e t est fa i led 1[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 Trouble shooting Tab le 2- 13 Pointing Device Interface Test Error Codes Error Code Description Recommended Action 8601-xx M ou se t est fa i led The followi ng st eps a pply t o 8601-xx and 8602-xx: 1. Repla ce t he t op cov er a ssembly. 8602-xx In t er fac e t est fai[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trouble shooting 2-17 2.7 T roub leshooting W ithout Diagnostics This section provides information about how to identify and correct some common hardware, memory, and software problems. It also explains several types of common messages that may be displayed on the screen. The[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18 Trouble shooting Solving B attery and B attery Gauge Prob lems Some common causes and solutions for battery problems are listed in the following table. The "Solving Power Problems" section in this chapter also may be applicable. Tab le 2- 16 Solving B attery an[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trouble shooting 2-19 Tab le 2- 16 Continue d Prob lem Prob ab le Cause Solution( s) B attery ch arg e do es no t l as t as l o ng as ex p e cted. Ba t t er y is be in g exposed to h ig h tem p e ratures o r ext re mely c old t empe ra tu re s. K ee p th e b attery p ack w it[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20 Trouble shooting Solving Disk ette and Disk ette Drive Prob lems Some common causes and solutions for diskette and diskette drive problems are listed in the following table. Tab le 2- 17 Solving Disk ette and Disk ette Drive Prob lems Prob lem Probab le Cause Solution( s[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trouble shooting 2-21 Solving Hard Drive Prob lems Some common causes and solutions for hard drive problems are listed in the following table. Tab le 2- 18 Solving Hard Drive Prob lems Prob lem Prob ab le Cause Solution( s) R eading h ard drive tak es an unus ua lly lon g t i[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22 Trouble shooting Solving Hardware Installation Prob lems Some common causes and solutions for hardware installation problems are listed in the following table. Tab le 2- 20 Solving Hardware Installation Prob lems Prob lem Probab le Cause Solutions( s) A new de vice is no[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trouble shooting 2-23 Solving Key b oard/ Numeric Key pad Prob lems Some common causes and solutions for keyboard/numeric keypad problems are listed in the following table. Tab le 2- 22 Solving Key b oard/ Numeric Key pad Prob lems Prob lem Probab le Cause Solution( s) Embed [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24 Trouble shooting Solving Memory Prob lems Some common causes and solutions for memory problems are listed in the following table. Tab le 2- 24 Solving Memory Prob lems Prob lem Probab le Cause Solution( s) M emor y cou nt du ri ng Powe r - On Se lf-Test (POST) i s inco r[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trouble shooting 2-25 Solving PC Card Prob lems Some common causes and solutions for PC Card problems are listed in the following table. Tab le 2- 25 Solving PC Card Prob lems Prob lem Prob ab le Cause Solution( s) PC Ca r d er ror messa ges ap p ear w h e n the co m p uter i[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26 Trouble shooting Tab le 2- 25 Continue d Prob lem Probab le Cause Solution( s) PC Ca r d mod em or fax c ar d d oes n ot wor k. Y o u are try ing to acce s s th e c a r d u si n g t he wr ong COM p o rt. See Ch apter 9 to ver ify C O M p ort. T h e card co nf l icts w i [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trouble shooting 2-27 Solving Power Prob lems Also see "Solving Battery and Battery Gauge Problems" in this chapter. Tab le 2- 26 Solving Power Prob lems Prob lem Prob ab le Cause Solution( s) Compu t er won't tu rn on a nd LEDs a r en 't li t. Compu t er [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28 Trouble shooting Solving Printer Prob lems If you experience problems printing, run a printer self-test. Refer to the documentation provided with the printer for instructions. If the self-test fails, it is a printer-specific problem. Also refer to the printing section of[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trouble shooting 2-29 Tab le 2- 28 Solving Screen Prob lems Prob lem Prob ab le Cause Solution( s) C h aracters are dim . T h e b rig h tnes s o r co ntras t (i f a ppli c a ble) c ont rol i s not set prope r ly. Ad ju st t he c ont rol(s)u sin g Fn+F9 ( co ntras t) and Fn+F1[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30 Trouble shooting Tab le 2- 28 Continue d Prob lem Prob ab le Cause Solution( s) Th e image o n t he ex ter na l mon i t or d oes n ot fi ll the sc r ee n . Y o u are us ing an e x ternal m o nito r and s im ul taneo u sly di spla yi n g a n i ma ge on the c ompu t er di [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trouble shooting 2-31 Solving Convenience B ase Prob lems Tab le 3- 30 Display Prob lems and Solutions Prob lem Possib le Cause Solution( s) Garb l e d ch aracters on i n t er na l di splay or fla shi n g i n t er na l d i spla y when co nnecte d to ext er n a l mon i t or . [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32 Trouble shooting Tab le 3- 33 External Device Installation Prob lems and Solutions Prob lem Possib le Cause Solution( s) A new de vice is no t reco g niz e d as p art o f the comp ut er syst em. Power swit ch of t he n ew ex te rnal device w as no t turned on befor e t h[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trouble shooting 2-33 Solving Network Prob lems This section provides guidelines for troubleshooting common Ethernet network problems. Refer to these guidelines when you have determined that the computer in the convenience base is not communicating with the network. These gui[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34 Trouble shooting Solving Ethernet Network Prob lems Continue d Prob lem Possible Cause Solution( s) Di a gn ost i c s r epor ts a f ail ure. The c able i s n ot sec ur ely co nnecte d to th e ne tw o rk co nnecto r o n th e E th erne t n et work. E ns ure th at th e cab [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapte r 3 Illustrated Parts 3-1 Illustrated Parts This chapter provides illustrated parts and references for spare parts for the Compaq Armada 4100 and 4200 Families. To review an illustrated parts breakdown of the computers, refer to the Illustrated Parts Map that comes wit[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Illustrated Parts 3.1 Sy stem Unit Fig ure 3- 1. Sys tem Uni t[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Illustrated Parts 3-3 Tab le 3- 1 Sy stem Unit Item Description Spares Part Numb er 1* CPU cov er (Belgi an) 290865-181 2* CPU cov er (Brazi li an) 290865-201 3* CPU cov er (Dani sh) 290865-081 4* CPU cov er (French) 290865-051 5* CPU cov er (French Canadi an) 290865-121 6* C[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Illustrated Parts Tab le 1- 1 Continue d Item Description Spares Part Numb er 24 CPU base assembly (i ncludes) 258626-001 CPU base * Expansi on door * Foot (3 ea) * Foot (1 ea) 25 Magnesi um frame assembly (i ncludes) 258619-001 * Right speaker gasket * Front cov er * Ri [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Illustrated Parts 3-5 Fig ure 3- 2. Sys tem Uni t (co nt in ued )[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Illustrated Parts 3.2 Mass Storage Devices Fig ure 3- 3. Mass S torage D evice s[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Illustrated Parts 3-7 Tab le 3- 2 Mass Storage Devices Item Description Spares Part Numb er 1 3.5-i nch, 1.44-MB, di skette dri v e 258611-001 2 630-MB hard dri v e 258612-001 3 810-MB hard dri v e 258614-001 *4 1.08-GB hard dri v e 258616-001 *5 1.4-GB hard dri v e 259263-00[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Illustrated Parts 3.3 Cab les and Power Cords Fig ure 3- 4. Cable s[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Illustrated Parts 3-9 Tab le 3- 3 Cab les and Power Cords Item Description Spares Part Numb er 1* AC Power cord (Australi a/New Zealand) 246959-011 2* AC Power cord (Denmark) 246959-081 3* AC Power cord (Europe) 246959-021 4* AC Power cord (Italy) 246959-061 5* AC Power cord [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10 Illustrated Parts 3.4 Standard and Optional B oards Fig ure 3- 5. S tandard and O ptional Boards[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Illustrated Parts 3-11 Tab le 3- 4 Standard and Optional B oards Item Description Spares Part Numb er 1 Processor board, 75-MHz CPU 258627-001 2* Processor board, 100-MHz CPU wi th L2 cache 258628-001 3* Processor board, 120-MHz CPU wi th L2 cache 258629-001 4* Processor boar[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12 Illustrated Parts 3.5 Display Assemb ly Fig ure 3- 6. Display Assembly[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Illustrated Parts 3-13 Tab le 3- 5 Display Assemb ly Item Description Spares Part Numb er 1 10.4-i nch CSTN di splay assembly 258608-001 2* 11.3-i nch CSTN di splay assembly 258609-001 3* 11.8-i nch CTFT di splay assembly 258610-001 4 12.1-i nch CSTN di splay assembly 287283-[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 Illustrated Parts 3.6 Options Fig ure 3- 7. O ptions[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Illustrated Parts 3-15 Tab le 3- 6 Options Item Description Spares Part Numb er 1 Trackball 246970-001 2 Mobi le CD Expansi on Uni t 218073-001 3 Conv eni ence base (pass thru) US 218075-001 4* Conv eni ence base (Ethernet) US 218074-001 5 Conv eni ence base adapter 258541-00[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16 Illustrated Parts 3.8 Miscellaneous Parts Fig ure 3- 8. Misce llaneous Parts[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Illustrated Parts 3-17 Tab le 3- 7 Miscellaneous Parts Item Description Spares Part Numb er Small mechani cal parts ki t (i ncludes) 258607-001 1 Upper PCMCIA door 2 Upper PCMCIA door spri ng (5 ea) 3 Lower PCMCIA door 4 Lower PCMCIA door spri ng (5 ea) 5 Di skette eject hook[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18 Illustrated Parts Tab le 3- 8 Miscellaneous Screw Kit Contents and Use ( 258819- 001) Description Siz e Quantity Where Used CPU ali gni ng socket 7 mm socket 10 expansi on connector Shoulder screw, di skete eject T8/Slotted 5 di skette driv e eject mechanism 4-40 × 5/16[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Illustrated Parts 3-19 3.9 Documentation Ta b le 1- 10 Documentation Description Spare Part Numb er A rmada 4100 Fami ly Illustrated Parts Map (10 ea) 258623-001 A rmada 4200 Fami ly Illustrated Parts Map (10 ea) 258624-002 A rmada 4100 Fami ly Qui ck Setup poster and Referen[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapte r 3 Illustrated Parts 3-20[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 4 Remov al and Replacement Preli mi nari es 4-1 Removal and Replacement Preliminaries This chapter provides general service information for the Compaq Armada 4100 and 4200 Families. Adherence to the procedures and precautions described in this chapter is essential for[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Remov al and Replacement Preli mi nari es 4.1.2 Preventing Electrostatic Damage to Equipment Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of sensitivity. The following proper packaging and grounding precautions are n[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remov al and Replacement Preli mi nari es 4-3 4.1.4 Preventing Damage to Drives To prevent static damage to hard drives, use the following precautions: ■ Handle drives gently, using static-guarding techniques. ■ Store drives in the original shipping containers. ■ Avoid [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Remov al and Replacement Preli mi nari es 4.1.6 Grounding W ork stations To prevent static damage at the workstation, use the following precautions: ■ Cover the workstation with approved static-dissipative material. Provide a wrist strap connected to the work surface an[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remov al and Replacement Preli mi nari es 4-5 4.1.8 Recommended Materials and Equipment Other materials and equipment that are recommended for use in preventing static electricity include: ■ Antistatic tape ■ Antistatic smocks, aprons, or sleeve protectors ■ Conductive [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Remov al and Replacement Preli mi nari es 4.2 Service Considerations Listed below are some considerations to keep in mind during the disassembly and assembly of the computer. 4.2.1 Tool Requirements ■ Torx T-8 screwdriver ■ Flat-bladed screwdriver ■ Tool kit, Compaq[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapte r 5 Removal and Re placeme nt Procedure s 5-1 Re moval and Re place ment Proce dure s This chapter presents the removal and replacement procedures for both the 4100 and 4200 Families. 5 . 1 S erial N umb e r The computer serial number should be provided to Compaq when [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Removal and Re placeme nt Procedure s 5 . 2 D isasse mb ly Se que nce C hart Use the chart below to determine the section number and disassembly sequence for removing components from the computer. 5.3.1 Di sconnect AC Power 5.3.1 Di sconnect External Di skette Dri v e Bay[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-3 5 . 3 Preparing the Compute r for D isassemb ly Before beginning the removal and replacement procedures, complete the following procedures: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer fr[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 Removal and Re placeme nt Procedure s 5 . 3 . 1 D isconne cting the A C Pow e r and E x te rnal Disk e tte D rive Bay The first procedure that should be performed on the computer is to disconnect the power supply and any external devices. 1. Turn off the computer. 2. Disc[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-5 5 . 3 . 2 U ndock ing the C omputer If the computer is docked in an auxiliary station, it must be undocked from the convenience base and from the adapter or detached from the Mobile CD Expansion Unit (MCD) before performing additional[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Removal and Re placeme nt Procedure s Figure 5-4 . Disconne cting the Conve nience B ase from the Adapter 5. To remove the convenience base from the MCD, lift the assembly slightly and pull the lever on the right bottom of the convenience base. This will separate the two [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-7 Figure 5-5. Disconne cting the Mob ile C D Expansion Unit from the Conve nience B ase Reverse the above procedure to dock the convenience base and the MCD.[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 Removal and Re placeme nt Procedure s C onvenie nce A dapte r Base To undock the computer from the adapter, complete the following steps: 1. Grasp both the computer and adapter, then pull apart. Figure 5-6. Undock ing the C omputer from the Adapter B ase 2. Reach undernea[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-9 Mo bi l e C D Exp a n s i o n Un i t Before detaching the computer from the MCD, disconnect it from the convenience base. CA UTION: Make sure the computer display i s closed before begi nni ng thi s procedure . To detach the computer [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10 Removal and Re placeme nt Procedure s 2. Turn the computer and MCD over, top side up. 3. Rotate the eject lever on the back of the MCD 1 down to pry the two pieces apart. Remove the computer from the guide hooks on the MCD by sliding the computer 2 up and away from the M[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-11 4. Close the expansion slot cover on the bottom of the computer. Figure 5-9. Cl osing the E xpansion Slot Cove r Reverse the above procedures to attach the computer to the MCD. CA UTION: Power to the computer should be turned off whe[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12 Removal and Re placeme nt Procedure s 5 . 3 . 3 Batte ry Pack s The handle battery pack and the DualBay battery pack should be removed before performing any internal maintenance on the computer. ! WA R NING: Metal objects can damage the battery pack as well as the batter[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-13 To install the battery pack into the handle, orient the battery pack with the sleeve and insert the battery pack with its contacts facing into the handle. Push firmly until the battery pack clicks into place. Figure 5-11. Inserting a[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14 Removal and Re placeme nt Procedure s 5 . 3 . 4 D ualBay Battery Pack and D evice s Either a diskette drive or a modular battery pack may be installed into the DualBay. The device in the DualBay must be removed prior to performing maintenance on the computer. For conveni[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-15 CA UTION: The dev i ce i n the DualBay must be remov ed pri or to performi ng mai ntenance on the computer. ! WA R NING: Metal objects can damage the battery pack as well as the battery contacts in the battery compartment. To prev en[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16 Removal and Re placeme nt Procedure s 5 . 3 . 4 Pointing D e vices There are two pointing devices available for the computer: a modular touchpad and a modular trackball. Both devices are removed and installed the same way. To remove the pointing device, complete the foll[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-17 To install the pointing device, complete the following steps: 1. Align the slots in the sides of the pointing device with the guide rails in the pointing device bay. 2. Slide the pointing device forward in the bay until it snaps into[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18 Removal and Re placeme nt Procedure s 5 . 3 . 5 H ard Drive The hard drive is held in place with two screws. To remove the hard drive, complete the following steps: 1. Disconnect the AC power (section 5.3.1). 2. Undock the computer from its auxiliary base, if necessary ([...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-19 5.3.6 P C C a r d Compaq recommends that you remove any installed PC (PCMCIA) cards before performing any service on the computer. To remove a PC card, complete the following step: Press the PC card eject button 1 and slide the card [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20 Removal and Re placeme nt Procedure s 5.4 Ext e r n a l C o m p u t e r C o m p o n e n t s This section describes the removal and replacement procedures that do not require access to the internal components of the computer. This includes:  Computer logo  Computer [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-21 5.4.2 Co m p u t e r Feet There are four locations where the two different computer feet may be applied. The locations are: one on the hard drive and three on the CPU base cover. To replace the computer feet, complete the following s[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22 Removal and Re placeme nt Procedure s 5.4.3 Ha n d l e This section describes the removal and replacement of the handle. To remove the handle, complete the following steps: To attach the handle to the computer, follow these steps: 1. If a charged battery is installed in [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-23 4. Tighten the thumbscrews on the handle by turning them clockwise. 5. Turn the computer right side up, open the display, attach external devices, and press the suspend button to exit Suspend. Figure 5-21. T urning T humb scre w s to[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24 Removal and Re placeme nt Procedure s To remove the handle from the computer, follow these steps: 1. Close the computer and turn it bottom side up, with the handle in the carry position. 2. Remove the battery from the handle. (See " Battery Packs” in Section 5.3.3[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-25 4. Lift the handle and remove. 5. Turn the computer right side up, open the display, turn on the computer, and attach external devices. Figure 5-23 . Removing the Handle CA UTION: To prev ent corrosi on, do not touch the electri cal [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26 Removal and Re placeme nt Procedure s 5 . 5 CPU Base Assemb ly This section describes the removal and replacement of the CPU base assembly and the doors associated with it. It includes the following:  Memory cover  Memory boards  CPU base  Processor board [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-27 5 . 5 . 1 M e mory Cove r The memory cover must be removed before either the memory boards or the Lithium clock battery can be removed. To remove the memory cover, complete the following steps: 1. Disconnect the AC power and any exte[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28 Removal and Re placeme nt Procedure s 5 . 5 . 2 M e mory Boards Memory boards that are in the computer must be removed before others are installed. Memory expansion boards come in two matched boards.To remove the memory boards, complete the following steps: 1. Disconnect[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-29 After removing the upper memory board, the lower memory board may be removed by completing the following steps: 1. Release the latch at each end of the lower memory board. This releases the memory board and allows it to rotate upward[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30 Removal and Re placeme nt Procedure s 5 . 5 . 3 L ithium Real T ime Clock Batte ry To remove the Lithium real time clock (RTC) battery, complete the following steps: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxi[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-31 5.5.4 C P U B a s e C o v e r To remove the CPU base cover, complete the following steps: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if necessary (Section 5.3.[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-32 Removal and Re placeme nt Procedure s 7. Use the case utility tool to gently lever the side of the cover 1 from the CPU base on the right end. This will release the tab that holds the base in position. 8. Lift up the base cover slightly 2 to clear the frame. Figure 5-29.[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-33 9. Use the case utility tool again to gently lever the side of the cover from the CPU base 1 on the left end. This will release the tab that holds the rest of the base in position. 10. Lift the base cover 2 from the magnesium frame. [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-34 Removal and Re placeme nt Procedure s 5 . 5 . 5 Processor S hie ld and Board To remove the processor shield and board, complete the following steps: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if ne[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-35 CA UTION: Installing the processor board wi thout completi ng the recommended di sassembly can flex the system board. Thi s could cause an i ncomplete connecti on or damage to the system board. After the CPU cover has been removed (S[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-36 Removal and Re placeme nt Procedure s 8. Remove the two screws in the center of the unit near the memory compartment opening. Figure 5-33. Removing the Scre ws Near the Memory Compartme nt O pe ning[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-37 9. Turn the unit top side up, then open the display so it is in the upright position. 10. Lift up the left front of the keyboard assembly about 1/2 inch 1 to allow a boss to clear the frame. Rotate the assembly to the right 2 , then [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-38 Removal and Re placeme nt Procedure s To install the CPU cover, reverse the procedure above and use the following steps to ensure proper keyboard alignment. 1. It is critical for purposes of keyboard alignment that the screw identified below as 1 be installed first whene[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-39 5 . 6 D isplay A ssemb ly To remove the display assembly, complete the following procedures: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if necessary (Section 5[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-40 Removal and Re placeme nt Procedure s 6. Disconnect the display cable from the system board by pulling up on the pull tabs attached to the flat ribbon cable. CA UTION: Do not pull on the flat cable as it i s easi ly damaged. Figure 5-40. Disconne cting the D isplay C onn[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-41 7. Turn the computer top side up and open the display to a vertical position, 8. Remove the four clutch screws at the back of the display assembly. 9. Lift the display assembly from the CPU base. As you lift the display , guide the f[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-42 Removal and Re placeme nt Procedure s To install the display assembly, complete the following procedures: 1. Guide the flat ribbon display cable and the display ground cable through the slot in the CPU base. 2. Position the display assembly onto the two clutch assemblies[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-43 5 . 7 C lutch A sse mb ly C ompone nts This section covers the removal and replacement of the clutch cover and the clutches. 5.7.1 C l u t c h C o v e r To remove the clutch cover, complete the following procedures: 1. Disconnect the[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-44 Removal and Re placeme nt Procedure s 9. Lift the right side of the clutch cover about 0.5 inch to gain access to the microphone cable harness, then disconnect the harness from the system board. CA UTION: The microphone cable harness i s deli cate. Mi shandli ng may dama[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-45 5.7.2 C l u t c h e s The two clutches act as hinges for the display assembly. To remove the clutches, complete the following procedures: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer fro[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-46 Removal and Re placeme nt Procedure s 5 . 8 S y stem Board C ompone nts There are two major parts that comprise the system board: the system board, and the heat sink. 5.8.1 S ys t e m B o a r d To remove the system board, complete the following procedures: 1. Disconnect [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-47 11. Use a 7-mm socket wrench to remove the two nuts that secure the expansion connector in place. Figure 5-45. Removing the Expansion Conne ctor Nuts[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-48 Removal and Re placeme nt Procedure s 12. Turn the computer bottom side up and remove the five screws that secure the system board to the magnesium frame. CA UTION: To prev ent electrostati c di scharge damage to the system I/O board, follow the precauti ons descri bed i[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-49 13. Use a 3/16-inch socket wrench to remove the six screwlocks that secure the I/O connectors to the magnesium frame at the back of the unit. Figure 5-47 . Removing the Scre wlock s from the S y stem B oard 14. Lift the front end of [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-50 Removal and Re placeme nt Procedure s To replace the system board, complete the following procedures: 1. Insert the system board, rear end first, into the magnesium frame. 2. Replace the six screwlocks that secure the I/O connectors to the magnesium frame. Begin with the[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-51 5.8.2 E nsuring E SD Protection When reinstalling the system board, it is important to include the grounding clip to maximize the ESD (electrostatic discharge) protection of the computer The grounding clip is located on the system bo[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-52 Removal and Re placeme nt Procedure s CA UTION: To prev ent electrostati c di scharge damage to the System I/O board, follow the precauti ons descri bed i n Chapter 4, "Remov al and Replacement Preli mi nari es  in thi s gui de. 14. Remove the screw that secures [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-53 To install the video chip heatpipe: CA UTION: The v i deo chi p heat p i p e i s easi l y bent. Please use extreme care when handli n g and i nstalli n g to p rev ent dama g e. A bent v i deo chi p heat p i p e ma y cause stack-up to[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-54 Removal and Re placeme nt Procedure s 5 . 9 F rame C omponents Frame components include the upper and lower PCMCIA doors and the DualBay eject button components. I mportant : When installing the PCMCIA doors, the lower door must be installed first. 5.9.1 Up p e r P C MC [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-55 7. Remove the return spring by sliding it off the pin end that is towards the front of the computer frame. Figure 5-51. Removing the Uppe r PCMC IA Door[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-56 Removal and Re placeme nt Procedure s When installing the upper PCMCIA door, position the long straight leg of the spring so that it is against the door, and insert the crooked end into the cavity on the front cover plastic tab next to the PCMCIA button opening. Figure 5[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-57 5.9.2 L o we r P C MC IA D o o r To remove the lower PCMCIA door, complete the following procedures: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if necessary (S[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-58 Removal and Re placeme nt Procedure s CA UTION: The spring i s v ery small and i s easi ly lost. 14. Slide the return spring off the pin end that is nearer to the front of the computer frame. Figure 5-53. Removing the Lower PC MCIA Door[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-59 When installing the lower PCMCIA door, note the placement of the spring on the door pin and the way the spring nests in the cavity on the frame. Figure 5-54. Replacing the lower PCMC IA D oor and Spring[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-60 Removal and Re placeme nt Procedure s 5.9.3 D u a l B a y Eje c t A s s e m bl y To remove the DualBay eject assembly components, complete the following procedures: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxil[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-61 13. Lift the eject button 1 out of the magnesium frame. 14. Remove the single screw that holds the hook in place, then lift the return spring and the hook 2 from the magnesium frame. 15. Release the ejector spring arm 3 from the post[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-62 Removal and Re placeme nt Procedure s 5.9.5 P C MC IA A s s e m bl y To remove the PCMCIA assembly from the system board, complete the following procedures: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary bas[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-63 13. With the system board bottom side up, remove the two screws that secure the PCMCIA assembly to the system board. Figure 5-56 . Removing the PCMC IA Re taining Scre ws[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-64 Removal and Re placeme nt Procedure s 14. Turn the system board top side up and rotate the PCMCIA assembly until it clears the system board. Figure 5-57. Removing the PCMC IA Assemb ly from the Sy ste m B oard To reinstall the PCMCIA assembly, reverse the procedure.[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-65 5.9.6 P C MC IA Eje c t o r B u t t o n s To remove the PCMCIA ejector buttons, complete the following procedures: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, i[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-66 Removal and Re placeme nt Procedure s 7. Rotate the upper PCMCIA button upwards 1 to remove it from the push rod. 8. Rotate the lower PCMCIA button upwards 2 to remove it from the push rod. Figure 5-58 . Removing the PCMC IA E j ector B utton To install the PCMCIA ejecto[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and Re placeme nt Procedure s 5-67 5.9.7 D i s p l a y Gr o und Brack e t To remove the display ground bracket, complete the following procedures: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if n[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-68 Removal and Re placeme nt Procedure s 13. Unclip the display ground bracket from the magnesium frame. Figure 5-59. Removing the Display Groun d B rack e t To install the display ground bracket, reverse the procedure.[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 6 Speci fi cati ons 6-1 S pe cifications This chapter provides physical and performance specifications for the following:  Computer  Displays  Hard drives  Diskette drive  CD-ROM drive  Battery packs  MCD Expansion Unit [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Speci fi cati ons 6 . 1 Compute r Ta bl e 6-1 Com p ut er U . S . M etric Dime nsions Heig ht De p t h Width 1.49 i n 10.20 i n 11.40 i n 37.85 m m 259.48 m m 289.56 m m Wei g h t : 4100 With battery handle 5 . 9 5 lbs 2 . 7 0 kg Without battery handle 4 . 9 4 lbs 2 . 2 4[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speci fi cati ons 6-3 6.2 D i s p l a ys Ta bl e 6-2 12.1-In c h C S TN, SV GA Di s pl a y U . S . M etric Dime nsions Heig ht Width 6.3 i n 8.4 158.38 m m 211.18 m m Nu m ber o f C o l o r s 256 Contrast Ratio 20:1 Brightness 70 C D/ M 2 @ 4.0 m A Pix el Re solution P i t c [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Speci fi cati ons Ta bl e 6-4 11.8-In c h C TFT, S VGA D i s p l a y U . S . M etric Dime nsions Heig ht Width 7.05 i n 9.40 i n 179.1 m m 238.8 m m Nu m ber o f C o l o r s 262 K Contrast Ratio 100:1 Brightness 70 C D/ M 2 @ 4.0 m A Pix el Re solution P i t c h Format Co[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speci fi cati ons 6-5 Ta bl e 6-6 10.4-In c h C STN, S VGA D i s p l a y U . S . M etric Dime nsions Heig ht Width 6.24 i n 8.31 i n 158.38 m m 211.18 m m Nu m ber o f C o l o r s 262 K Contrast Ratio 20:1 Brightness 70 C D/ M 2 @ 4.0 m A Pix el Re solution P i t c h Format C[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 Speci fi cati ons 6 . 3 H ard Drive s Ta bl e 6-7 Standard M odel Configurations 3-GB 4-GB Formatte d Capacity per Drive (M B) P h y s i c a l 3250.7 4114.0 Lo gi ca l 3251.4 4099.8 Drive T y pe Drive H eight W i t h d r iv e f r a m e (m m) 12.7 12.7 Drive Siz e Inches 4[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speci fi cati ons 6-7 Ta bl e 6-7 Conti nued Standard M odel Configurations 1. 4 G B 1 . 6 - G B 2- GB Formatte d Capacity per Drive (M B) P h y s i c a l 1443.0 1632.1 2167.6 Lo gi ca l 1443.0 1631.1 2167.6 Drive T y pe 6 5 ( soft) 6 5 65 ( soft) Drive H eight W i t h d r iv[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8 Speci fi cati ons Ta bl e 6-7 Conti nued Standard M odel Configurations 63 0- MB 8 1 0 - M B 1 .0 8- GB Formatte d Capacity per Drive (M B) P h y s i c a l 631.7 815.9 1088.1 Lo gi ca l 630.6 814.3 1085.8 Drive T y pe 65 65 65 Drive H eight W i t h d r iv e f r a m e (m m[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speci fi cati ons 6-9 6 . 4 D isk ette D rive Ta bl e 6-8 Disk ette siz e 3.5-i nc h Hi gh de n s i t y 1.44-M B/ 1.2-M B Low density 7 2 0 KB Light No ne H eight 0.43- i n (11 m m) By tes pe r sector 512 Se ctors per T rack Hi gh de n s i t y 18 (1.44-M B )/ 15 (1.2-M B ) Lo[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10 Speci fi cati ons 6 . 5 C D - RO M D rives Ta bl e 6-9 2 0X M ax CD - RO M D rive A pplicab le D isc C D- RO M mode 1 , mode 2 CD -D igital Audio CD -X A mode 2 ( F orm 1 , Form 2 ) CD -I mode 2 ( F orm1 , Form 2 ) CD-I Rea dy CD-Br id ge CD -WO ( fixed/variable packets)[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speci fi cati ons 6-11 Ta bl e 6-10 8 X C D - RO M Drive T ab le A pplicab le D isc C D- RO M mode 1 , mode 2 CD -D igital Audio CD -X A mode 2 ( F orm 1 , Form 2 ) CD -I mode 2 ( F orm1 , Form 2 ) CD-I Rea dy CD-Br id ge CD -WO ( fixed/variable packets) Photo CD ( singlemult[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12 Speci fi cati ons Ta bl e 6-11 4 X C D - RO M Drive A pplicab le D isc C D- RO M mode 1 , mode 2 CD -D igital Audio CD -X A mode 2 ( F orm 1 , Form 2 ) CD -I mode 2 ( F orm1 , Form 2 ) CD-I Rea dy CD-Br id ge CD -WO ( fixed/variable packets) Photo CD ( singlemultise ssio[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speci fi cati ons 6-13 6 . 6 Batte ry Pack s Ta bl e 6-12 Lithium I on M odular Batte ry Pack U . S . M etric Dime nsions Heig ht Le ngth Width 0.77 i n 5.34 i n 4.35 i n 19.6 m m 135.6 m m 110.0 m m W eight 0.88 l b 399 g E lectrical V ol ta ge 14.4 V Amp-hour capacity 2 . 6[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14 Speci fi cati ons 6.7 Mo bi l e C D Exp a n s i o n Un i t Ta bl e 6-14 MCD Exp a n s i o n Un i t U . S . M etric Dime nsions He i g h t 0.96 in 2.43 c m De p t h 8.95 in 2.27 c m W i d t h 11.69 in 29.70 c m W eight Expansion Base 2.0 lb 0.91 k g Pow er S upply ( I npu[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speci fi cati ons 6-15 6 . 8 E x ternal Pow e r Supplie s The automobile adapter allows the computer to be used in an automobile without a drain on the computer's internal batteries. Ta bl e 6-15 Automobile Adapter U . S . M etric Dime nsions He i g h t 1.42 in 36 mm W i[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16 Speci fi cati ons The AC Adapter allows the computer to be used without batteries in an office environment. Ta bl e 6-14 AC Adapter U . S . M etric Dime nsions He i g h t 1.42 in 36 m m W i d t h 2.83 in 72 m m Le n g t h 4.69 i n 119 mm W eight 0.66 l bs 300 g m Pow er [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speci fi cati ons 6-17 The external battery charger controls the output voltage generated by the AC adapter. Ta bl e 6-17 E xte rnal Batte ry C harger U . S . M etric Dime nsions He i g h t 2.1 in 52.4 m m Width 5 . 5 in 1 4 0 mm Le n g t h 5.9 i n 150 m m W eight 0.49 l b 22[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18 Speci fi cati ons 6 . 9 S y stem I nte rrupts Ta bl e 6-18 H ardw are I RQ Sy s te m Function IRQ0 Time r interrupt IRQ1 Ke yboard IRQ2 Interrupt controller cascade IRQ3 CO M 2 - used by MS IO or PC MCIA controller IRQ4 CO M 1 - used by MS IO or PC MCIA controller IRQ 5 [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speci fi cati ons 6-19 6 . 10 Sy st em DMA Ta bl e 6-19 H ardw are D M A Sy stem F unction DMA 0 /A ( mappable) Audio controller DMA 1 / B PCM CI A co nt ro ll er DMA 2 Diskette drive controlle r DMA 3 EPP paralle l port DMA 4 Not assigne d DMA 5 PCM CI A co nt ro ll er DMA 6[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20 Speci fi cati ons 6.11 S ys t e m I/O A d d r e s s Ta bl e 6-20 I/O A d d r e s s (He x) Sys t e m F unction ( S hipping Configuration) 000 - 00F M a s t er DM A Co n troller # 1 0 1 0 - 0 1 1 F orce Software S MI 0 1 2 - 0 1 F Unuse d 0 2 0 - 0 2 1 Periphe ral Interrup[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speci fi cati ons 6-21 Ta bl e 6-4 Conti nued I/O A d d r e s s (He x) Sys t e m F unction ( S hipping Configuration) 1 7 0 - 1 7 7 H ard Drive S econdary Re gisters 178 - 1E F U nused 1 F0 - 1 F7 Hard D rive Primary Re gisters 1 F8 - 1 FF U nused 2 0 0 - 2 1 F Unuse d 2 2 0 [...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22 Speci fi cati ons 6.12 S ys t e m Me m o r y Ma p Ta bl e 6-15 Siz e M emory A ddress Sy stem Function 640 K 00000000 - 0009 FFFF Base Me mory 128 K 000A 0000 - 000B FFFF V id eo M emo ry 48 K 000C0000 - 000C B FF F V i d eo BI OS 160 K 000C8000 - 000E 7FF F U nused 64 K[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendi x A Connector Pi n Assi gnments A- 1 Connector Pin Assignments This appendix contains the pin assignments for all external connectors. Table A-1 External Keyboard Connector Pin Signal KEY 6 5 4 3 2 1 1 2 3 4 5 6 Dat a Unuse d Ground +5 V DC Clo ck Unuse d Table A-2 PS[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A- 2 Connector Pi n Assi gnments Table A-4 Ethernet RJ-45 Connector Pin Signal 8 7 1 2 3 4 5 6 1 2 3 4 5 6 7 8 ( + ) T ransmit Data ( - ) T ransmit D ata (+) R ec ei v e D at a Unuse d Unuse d (-) Re c ei ve Da t a Unuse d Unuse d Table A-5 BNC Connector Pin Signal 1 ( Inside[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connector Pi n Assi gnments A- 3 Table A-7 Parallel 1 14 25 13 Pin Signal Pin Signal 1 Strob e 1 4 Auto Linefe ed 2 Data B it 0 1 5 Error 3 Data B i t 1 1 6 Initialize Printer 4 Data B i t 2 1 7 Se lect In 5 Data B i t 3 1 8 Ground 6 Data B i t 4 1 9 Ground 7 Data B i t 5 2 0[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A- 4 Connector Pi n Assi gnments Table A-9 Expansion Connector 31 61 91 1 120 90 60 30 Pin Signal Pin Signal 1 Video - Gre en G un 2 6 Signal G round 2 Video - B lue G un 2 7 Signal G round 3 Video - H oriz ontal Sy nc 2 8 Audio Signal from CD Drive - Le ft Channe l 4 Video -[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connector Pi n Assi gnments A- 5 Table A-9 Conti nued Pin Signal Pin Signal 5 1 External Mouse Data L ine 8 6 Wave tab le RE SE T 5 2 External Mouse Clock L ine 87 Ground 5 3 Game Port SW C 8 8 B attery Voltage B us 5 4 Game Port SW D 8 9 B attery Voltage B us 5 5 Se lect N I[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A- 6 Connector Pi n Assi gnments Table A-10 Speaker Connector Pin Signal 1S h i e l d 2 Phone J ack # 1 3 Phone J ack # 2 Table A-11 NTSC/PAL Connector Connector Pin Signal 1 ( Inside) 2 ( O utside) +5 V DC Ground[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix B Power Cord S et Re quireme nts B-1 P o w er C o rd Set R eq uirem ents 3- C o nducto r P o w er C o rd Set The wide range input feature of your computer permits it to operate from any line voltage from 90 to 264 volts AC. The power cord set received with the comput[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 Pow er C ord Se t Require ments C o untry - Sp ecif ic R eq uirem ents 3-C o nducto r P o w er C o rd Set R eq uirem ents  B y C o untry Co untry A ccredited A g ency A p p l icab l e No te N um b ers A ustralia EANSW 1 A ustria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmar[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index I- 1 I ndex A AC adapter, 1-8 spare part number, 3-15 AC power cord 3-conductor, 9-1 requirements, 9-1 spare part number, 3-9 adapter base, undocking, 5-7 audio solving problems, 2-17 test error codes, 2-15 Automobile adapter described, 1-8 spare part number, 3-15 B bat[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I -2 Inde x front and right side, 1-11 rear, 1-12 removal, 5-20 external connectors BNC, 8-2, 8-6 expansion, 8-4 keyboard, 8-1 MIDI/game, 8-1 monitor, 8-2 mouse, 8-1 parallel, 8-3 RJ-45, 8-2 serial, 8-3 speaker, 8-6 external convenience base components, 1-17 external keyboard[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index I- 3 spare part number, 3-15 POST messages, 2-4 power cord requirements, 9-1 power cord set country-specific requirements for 3- conductor, 9-2 general requirements for 3- conductor, 9-1 notes for 3-conductor, 9-2 spare part number, 3-9 Power Management summary, 1-5 pow[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I -4 Inde x software applications, 2-30 solving audio problems, 2-17 solving minor problems, 2-17 without diagnostics, 2-17 U utilities, 2-7, 0-1, 6-1 Computer Checkup (TEST), 2-8 View System Information (INSPECT), 2-10 V video display removal, 5-40 spare part number, 3-13 vi[...]