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Compaq 511 manual

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Table of contents for the manual

  • Page 1

    Compaq 5 1 6 Notebook P C Compaq 5 1 5 Notebook P C Compaq 5 1 1 Notebook P C Compaq 5 1 0 Notebook P C Maintenance and Se r v i ce Guide Doc ument P art Number: 5 3 4 2 7 1 -00 1 June 2 009 This guide is a troubleshooting reference used for ma intaining and servicing the computer . It provides comprehensi ve information on identifying computer fea[...]

  • Page 2

    © Copyright 2009 He wlett-Packard De velopment Compan y , L.P . AMD Athlon, AMD A TI Radeon, AMD Sempron, and AMD Turion are trad emarks of Adv anced Micro De vices, Inc. Bluetooth is a trademark owned b y its proprietor and used by He wlett-Packard Co mpan y under license. Intel, Celeron, and Core are trademarks of Intel Corporation in the U.S. a[...]

  • Page 3

    Safety warning notice Å WA R N I N G : T o reduce the pos sibility of heat-relat ed injur ies or o f ov erheating the c omputer , do no t place the computer dir ectl y on you r l ap o r o b st ru ct t h e c o mp u te r ai r ve nt s. Us e th e c om pu t er o nl y o n a h a rd, fl a t s u r fa c e. D o n ot a ll ow a no t he r h ard s u r fa c e, su[...]

  • Page 4

    Maintenance and Se rvice Gui de iv Contents 1 Product description 2 External component identification Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    v Maintenance and Serv ice Guide Cont ent s Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24 Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4?[...]

  • Page 6

    Cont ent s Maintenance and Se rvice Gui de vi 7 Screw listing Phillips PM2.0×6.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1 Phillips PM2.5×11.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 7

    vii Maintenance and Service Gui de Cont ent s 10 Power cord set requirements Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1 Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 8

    Maintenance and Se rvice Gui de 1–1 1 Pr oduc t desc ription Category Description Compaq 516 Notebook PC Compaq 515 Notebook PC Compaq 511 Notebook PC Compaq 510 Notebook PC Product Name Compaq 516 Notebook PC x Compaq 515 Notebook PC x Compaq 511 Notebook PC x Compaq 510 Notebook PC x Processor s AMD® processor s: ■ T ur ion™ RM-74 2.20-GHz[...]

  • Page 9

    1–2 Maintenance and Serv ice Guide Produc t desc ripti on Chipset AMD with graphics subsystem with discrete memor y: RX781 x AMD with graphics subsystem with UMA memory: RS780MN x Intel with graphics subsystem with discrete memor y: PM965 x Intel with graphics subsystem with UMA memor y and processor with up to 800-MHz FSB: GME965 x Intel with gr[...]

  • Page 10

    Pr oduct desc ripti on Maintenance and Se rvice Gui de 1–3 Memory 2 customer-accessible/upgr adable memor y module slots Suppor ts dual-channel memor y xxxx Suppor ts the follo wing configurations at 800 MHz and 667 MHz: ■ 8192-MB total system memor y (4096 × 2, dual-channel) ■ 4096-MB total system memor y (2048 × 2, dual-channel) ■ 4096-[...]

  • Page 11

    1–4 Maintenance and Serv ice Guide Produc t desc ripti on Memory (continued) Suppor ts the follo wing configurations at 667 MHz: ■ 4096-MB total system memor y (2048 × 2, dual-channel, only on GME965 and PM965 system boards) ■ 4096-MB total system memor y (4096 × 1, only on GME965 and PM965 system boards) ■ 3072-MB total system memor y (2[...]

  • Page 12

    Pr oduct desc ripti on Maintenance and Se rvice Gui de 1–5 Optical drives 12.7-mm tra y load Serial A T A (SA T A) Fix ed (remov al of 1 screw required) Customer-accessible Pa r a l l e l A T A Suppor ts no-optical-drive option Suppor ts the follo wing drives: ■ D VD±RW and CD-R W SuperMulti Double-La y er Drive with LightScribe ■ 8X D VD-RO[...]

  • Page 13

    1–6 Maintenance and Serv ice Guide Produc t desc ripti on Wireless Integrated WLAN options b y wa y of wireless module 2 wireless antennas built into displa y assembly Suppor ts no-WLAN option Suppor t for the f ollowing WLAN fo r m a t s : ■ Broadcom 4322A GN 802.11a/b/g/n WLAN module with Bluetooth® ■ Broadcom 4322A GN 802.11a/b/g/n WLAN m[...]

  • Page 14

    Pr oduct desc ripti on Maintenance and Se rvice Gui de 1–7 Ke yboard/ pointing devices Key b o a r d T ouchPad with 2 T ouchP ad buttons Suppor ts 2-wa y scroll T aps enabled as def ault xxxx Security S e c u r i t y c a b l e s l o t xxxx Operating system Preinstalled with MS Basics: ■ Windows Vista® Home Basic (32 bit, English and Japanese o[...]

  • Page 15

    1–8 Maintenance and Serv ice Guide Produc t desc ripti on Operating system (continued) Preinstalled with MS Office (continued): ■ Windows Vista Business (32 bit, with Windows XP Pro images) with Office 2007 P ersonal (Japanese only) xxxx ■ Windows Vista Business (32 bit, with Windows XP Pro images) with Office 2007 P ersonal with Po werpoint [...]

  • Page 16

    Maintenance and Se rvice Gui de 2–1 2 External component identification T op components Displa y components Item Component Description (1) Wireless antennas (select models only) On select computer models, at least 2 antennas send and receiv e signals from one or more wireless de vices. ✎ The antennas are not visible from the outside of the comp[...]

  • Page 17

    2–2 Maintenance and Serv ice Guide Extern al component i dentif icatio n (4) Speaker Produces sound. (5) A udio-out (headphone) jack Produces sound when connecte d to optional pow ered stereo speakers , headphones, ear b uds, a head set, or tele vision audio . ✎ When a device is connected to the headphone jack, the computer speakers are disable[...]

  • Page 18

    External component identification Maintenance and Se rvice Gui de 2–3 Buttons, sw itch, and speak er Item Component Description (1) Internal display s witch T ur ns off the display if the panel lid is closed while the po wer is on. (2) Wireless button T ur ns the wireless feature on or off bu t does not establish a wireless connection. ✎ You mu[...]

  • Page 19

    2–4 Maintenance and Serv ice Guide Extern al component i dentif icatio n Keys Item Component Description (1) esc ke y Display s system information when pressed in comb ination with the fn key . (2) fn ke y Ex ecutes frequently used system func tions when pressed in combination with a function ke y or the esc key . (3) Windows logo k ey Display s [...]

  • Page 20

    External component identification Maintenance and Se rvice Gui de 2–5 Lights Item Component Description (1) Caps lock light On: Caps lock is on. (2) Wireless light ■ Blue: An integrated wireless de vice, su ch as a wireless local area netw ork (WLAN) de vice and/or a Bluetooth® device , is on. ■ Amber : All wireless de vices are off. (3) P o[...]

  • Page 21

    2–6 Maintenance and Serv ice Guide Extern al component i dentif icatio n Po i n t i n g d e v i c e s Item Component Description (1) T ouchPad* Mov es the pointer and select s or activates items on the screen. (2) Left T ouchPad b utton* Functions like th e left b utton on an e xter nal mouse. (3) T ouchPad scroll z one Scrolls up or down. (4) Ri[...]

  • Page 22

    External component identification Maintenance and Se rvice Gui de 2–7 Fr ont compon ents Item Component Description (1) A udio-out (headphone) jack Produc es sound when connec ted to optional pow ered stereo speakers , headphones, ear b uds, a head set, or tele vision audio . ✎ When a device is connected to the headphone jack, the computer spea[...]

  • Page 23

    2–8 Maintenance and Serv ice Guide Extern al component i dentif icatio n Right-side components Item Component Description (1) Optical drive Reads optical discs and, on se lect models, also writes to optical discs. (2) Optical drive light Blinking: The optical drive is being accessed. (3) Security cable slot Attaches an option al security cable to[...]

  • Page 24

    External component identification Maintenance and Se rvice Gui de 2–9 Left-side components Item Component Description (1) ExpressCard slot Suppor ts optional ExpressCards. (2) RJ-11 (modem) jack (select models only) Connects a modem cable . (3) V ent Enables airflo w to cool internal components. ✎ The computer fan starts up automati cally to co[...]

  • Page 25

    2–1 0 Maintenance and Service Guid e Extern al component i dentif icatio n Bottom components Item Component Description (1) Batter y ba y Holds the batter y . (2) Batter y release latches (2) Release the batter y from the batter y ba y . (3) V ents (4) Enable airflo w to cool internal components. ✎ The computer fan starts up automati cally to c[...]

  • Page 26

    Maintenance and Se rvice Gui de 3–1 3 Illustrated parts catalog Ser vice tag When ordering parts or requesting information, provide the computer serial number and model number pro vided on the service tag. Item Component Description 1 Product name This is the product name a ffix ed to the front of the computer . 2 Serial number (s/n) This is an a[...]

  • Page 27

    3–2 Maintenance and Serv ice Guide Illustr ated parts catalog Computer major components[...]

  • Page 28

    Illustr ated parts catalog Maintenance and Se rvice Gui de 3–3 Item Description Spare P art Number (1) 14.0-in, SV A, HD , LED display assembl y (includes 2 WLAN antenna transceiv ers and cables , nameplate, and logo): F or use only on computer models equipped with an AMD processor : ■ AntiGlare displa y assembly f or use only on computer model[...]

  • Page 29

    3–4 Maintenance and Serv ice Guide Illustr ated parts catalog (3) Ke yboard : ■ F or use in Japan 539682-291 ■ F or use in Latin America 539682-161 ■ F or use in the Netherlands 539682-B31 ■ F or use in Norwa y 539682-091 ■ F or use in P or tugal 539682-131 ■ F or use in Russia 539682-251 ■ F or use in Saudi Arabia 539682-171 ■ F [...]

  • Page 30

    Illustr ated parts catalog Maintenance and Se rvice Gui de 3–5 (7) System board (includes replacement thermal material): F or use only on computer models equipped with an AMD processor : ■ F or use only on computer models eq uipped with a graphics subsystem with discrete memor y 538392-001 ■ F or use only on computer models eq uipped with a g[...]

  • Page 31

    3–6 Maintenance and Serv ice Guide Illustr ated parts catalog (13) Heat sink (includes replacement ther mal material): F or use only on computer models equipped with an AMD processor : ■ F or use only on computer models eq uipped with a graphics subsystem with discrete memor y 538459-001 ■ F or use only on computer models eq uipped with a gra[...]

  • Page 32

    Illustr ated parts catalog Maintenance and Se rvice Gui de 3–7 (17) 802.11a/b/g WLAN modules for use on all computer models: ■ Broadcom 4312G 802.11a/b/g WLAN module fo r use in Canada, the Ca yman Islands, Guam, Puer to Rico , the United States, and the U .S. Virgin Islands 504593-003 ■ Broadcom 4312G 802.11a/b/g WLAN module for use in Afgha[...]

  • Page 33

    3–8 Maintenance and Serv ice Guide Illustr ated parts catalog (18) Hard drive (includes hard drive connector and hard drive brac ket): F or use only on computer models equipped with an AMD processor : ■ 500-GB, 5400-rpm 538405-001 ■ 320-GB, 5400-rpm 538404-001 ■ 250-GB, 7200-rpm 575199-001 ■ 250-GB, 5400-rpm 538403-001 ■ 160-GB, 7200-rp[...]

  • Page 34

    Illustr ated parts catalog Maintenance and Se rvice Gui de 3–9 P lastics Kit Item Description Spare part number Plastics Kit: 538450-001 (1) ExpressCard slot bezel (2) Wireless module co mpar tment cov er (3) Hard drive cov er (includes three captiv e screw s, secured by C-clips) (4) Memor y module compar tment cov er (include s one captive scre [...]

  • Page 35

    3–1 0 Maintenance and Service Guid e Illustr ated parts catalog Displa y assembl y subcomponents Item Description Spare part number (1) Display bezel Fo r use only on computer models equipped with a webcam 538426-001 Fo r use only on computer models not equipped with a webcam 538425-001 (2) W ebcam module 538443-001 (3) Display hinges 538461-001 [...]

  • Page 36

    Illustr ated parts catalog Maintenance and Se rvice Gui de 3–1 1 Mass storage d e vices Item Description Spare par t number (1) Hard drive (includes hard drive connector and hard driv e brac ket): Fo r use only on computer models equipped with an AMD processor : ■ 500-GB, 5400-rpm 538405-001 ■ 320-GB, 5400-rpm 538404-001 ■ 250-GB, 7200-rpm [...]

  • Page 37

    3–1 2 Maintenance and S ervice Gui de Illustr ated parts catalog Miscellan eous parts Description Spare part number AC a d a p t e rs : ■ 90-W PFC HP Smar t Adapter 432309-001 ■ 65-W PFC HP Smar t Adapter 417220-001 Pow e r c o rd s : ■ F or use in Argentina 490370-D01 ■ F or use in Austr alia 490371-111 ■ F or use in Brazil 490371-201 [...]

  • Page 38

    Illustr ated parts catalog Maintenance and Se rvice Gui de 3–1 3 Sequential part number listing Spare part number Description 398393-002 Full-siz ed Bluetooth module (Bluetooth module cable not included. The Bl uetooth module cables are included in the Cable Kit, spare part number 538465-001.) 407575-291 Intel PR O/wireless 3945 802.11a/b/g WLAN [...]

  • Page 39

    3–1 4 Maintenance and Service Gui de Illustr ated parts catalog 504593-004 Broadcom 4312G 802.11a/b/g WLAN module f or use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Ar gentina, Armenia, Aruba, Aust ralia, A ustria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados , Bela rus, Belgium, Belize, Benin, Bermuda, Bhu[...]

  • Page 40

    Illustr ated parts catalog Maintenance and Se rvice Gui de 3–1 5 518434-002 Broadcom 4322A GN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Ar gentina, Armenia, Aruba, Aust ralia, A ustr ia, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados , Bela rus, Belgium, Belize, Benin, Bermud[...]

  • Page 41

    3–1 6 Maintenance and Serv ice Guide Illustr ated parts catalog 538407-001 GL system board use only on computer models eq uipped with an Intel processor and a graphics subsystem with UMA memor y (include s replacement ther mal material) 538408-001 System board f or use only on computer mo dels equipped with an Inte l processor and a graphics subs[...]

  • Page 42

    Illustr ated parts catalog Maintenance and Se rvice Gui de 3–1 7 538446-001 T op cov er (includes T ouchP ad on/off boar d and cable , T ouchPad b utton board and cable , and T ouchP ad board and cable) 538448-001 Rub ber F eet Kit (includes sev en feet and eight displa y bezel scre w cov ers) 538449-001 Scre w Kit 538450-001 Plastics Kit ✎ See[...]

  • Page 43

    3–1 8 Maintenance and Serv ice Guide Illustr ated parts catalog 539682-261 K eyboard f or use in Bu lgaria (includes ke yboard cable) 539682-281 K eyboard f or use in Th ailand (includes ke yboard cabl e) 539682-291 K eyboard f or use in J apan (includes ke yboard cable) 539682-A41 K eyboard f or use in Be lgium (includes keyboard cab le) 539682-[...]

  • Page 44

    Maintenance and Se rvice Gui de 4–1 4 Remo val and r eplacement pr ocedures Preliminary r eplacement requir ements To o l s r e q u i r e d Y ou will need the follo wing tools to complete the remov al and replacement procedures: ■ Flat-bladed scre wdri ver ■ Phillips P0 scre wdriv er ■ Phillips P1 scre wdriv er ■ T orx T8 screwdri ver Ser[...]

  • Page 45

    4–2 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Dri ve handling Ä CAUT ION: Dri ve s are f r agile components that m ust be handled w i th car e . T o pre vent damage t o the computer , damage to a dri ve , or loss o f infor mation , obse rve these pr ecauti ons: ■ Bef ore r emov ing or inserting a hard dr ive , shut [...]

  • Page 46

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–3 The follo wing table shows ho w humidity affects the electrost atic voltage le vels generated by dif ferent acti vities. Ä CAUT ION: A product can be degr aded by as little as 7 00 V . P ackaging and tr ansporting guidelines Follo w these grounding guidelines when pa ckagi[...]

  • Page 47

    4–4 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es W orkstation guidelin es Follo w these grounding workstation guidelines: ■ Cov er the workstation with appro ved static-shielding material. ■ Use a wrist strap connected to a properly grounded work surf ace and use properly grounded tools and equipment. ■ Use conducti[...]

  • Page 48

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–5 Component replacement pr ocedures This chapter provides remo v al and replacement procedures. There are as many as 71 scre ws, in 15 di f ferent sizes, that must be removed, replaced, or loosened when servicing the computer . Make special note of each scre w si ze and locat[...]

  • Page 49

    4–6 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Computer feet The computer feet are adhesi ve-backed rubber pads. The f eet are included in the Rubber Kit, spare part number 538448-001. There are 7 rubber feet that attach to th e base enclosure in the locations illustrated belo w . Batt ery Before removing the battery , [...]

  • Page 50

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–7 Remov e the battery: 1. T urn the computer upside down on a flat surface, with the battery bay to ward you. 2. Slide the battery release latches 1 to release the battery . 3. Remov e the battery 2 from the computer . Install the battery by inserting it into the battery bay [...]

  • Page 51

    4–8 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Har d d ri v e ✎ The hard dri ve spare part kit includes a hard dri ve connector and hard dri ve bracket. Before removing the hard dri v e, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer [...]

  • Page 52

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–9 Remov e the hard dri ve: 1. Position the computer with the front to ward you. 2. Loosen the two Phillips PM2.0×6.0 capti ve scre ws 1 that secure the hard drive co ver to the computer . 3. Lift the right side 2 of the hard dri ve co ver to detach it from the computer . 4. [...]

  • Page 53

    4–1 0 Maintenance and Service Guid e Remo val and replace ment pr ocedur es 5. Loosen the Phillips PM2.5×11.0 capti ve scre w 1 that secures the hard dri ve in the hard dri v e bay . 6. Grasp the Mylar tab 2 on the hard dri ve and slide the hard dri v e 3 to the left. 7. Remov e the hard dri ve 4 from the hard dri ve bay .[...]

  • Page 54

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–1 1 8. If it is necessary to replace the hard dri ve bracket, follo w these steps: a. Remov e the two Phillips PM3.0×4.0 scre ws 1 from each side of the hard dri ve. b . Lift the bracket 2 straight up to remov e it from the hard dri ve. Re verse this procedure to reassemble [...]

  • Page 55

    4–1 2 Maintenance and S ervice Gui de Remo val and replace ment pr ocedur es WLAN modul e Description Spare part number 802.11a/b/g/n WLAN module for use with all computer models: ■ Broadcom 4322A GN 802.11a/b/g/n WLAN modul e for use in Canada, the Ca yman Islands, Guam, Puer to Rico , the United Stat es, and the U .S. Virgin Islands 518434-00[...]

  • Page 56

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–1 3 802.11a/b/g WLAN modules for use on all computer models: ■ Broadcom 4312G 802.11a/b/g WLAN module f or us e in Canada, the Cayman Islands , Guam, Puer to Rico , the United States, and the U .S. Virgin Islands 504593-003 ■ Broadcom 4312G 802.11a/b/g WLAN module f or us[...]

  • Page 57

    4–1 4 Maintenance and Service Gui de Remo val and replace ment pr ocedur es Before removing the WLAN module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connected to [...]

  • Page 58

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–1 5 4. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module. ✎ The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. 5. Remov e the two Phillip[...]

  • Page 59

    4–1 6 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Memor y module Before removing the memory module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vi[...]

  • Page 60

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–1 7 Remov e the memory module: ✎ The top memory module slot is for expansion memo ry and the bottom slot is for primary memory . 1. Position the computer with the front to ward you. 2. Loosen the Phillips PM2.0×6.0 capti ve scre w 1 that secures the memory module compartme[...]

  • Page 61

    4–1 8 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Optical dri ve ✎ The optical dri ve spare part kit includes an optical dri ve bezel and brack et. Before removing the optical dri v e, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on,[...]

  • Page 62

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–1 9 5. If it is necessary to replace the optical dri ve bracket, follo w these steps: a. Position the optical dri ve with the rear to ward you. b . Remov e the two Phillips PM2.0×3.0 scre ws 1 that secure the optical dri ve brack et to the optical driv e. c. Remov e the opti[...]

  • Page 63

    4–20 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Keyb o a r d a n d sw i t c h c ov e r For use in country or region: Spare part number For use in country or region: Spare par t number ■ F or use in Belgium 539682-A41 ■ F or use in Norwa y 539682-091 ■ F or use in Brazil 539682-201 ■ F or use in P ortugal 539682-[...]

  • Page 64

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–2 1 Before removing the k eyboard and switch co ver , follow these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vi[...]

  • Page 65

    4–2 2 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es 3. T urn the computer display-side up with the front toward you. 4. Open the computer as far as possible. 5. Lift the rear edge 1 of the switch cov er until it rests at an angle. 6. Slide the switch cov er 2 back until it rests on the display . 7. Lift the rear edge 1 of [...]

  • Page 66

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–2 3 9. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is attached, and disconnect the ke yboard cable 2 from the system board. 10. Remov e the ke yboard. 11. Release the ZIF connector 1 to which the po wer button board cable is attached, and d[...]

  • Page 67

    4–2 4 Maintenance and Servi ce Guide Remo val and replace ment pr ocedur es Speak er Before removing the speak er , follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices connec[...]

  • Page 68

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–2 5 Displa y assembly Before removing the display assembly , follow these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all externa[...]

  • Page 69

    4–2 6 Maintenance and Service Gui de Remo val and replace ment pr ocedur es Remov e the display assembly: 1. Close the computer . 2. T urn the computer upside down with the front to ward you. 3. Remov e the WLAN antenna cables 1 from the clip 2 built into the base enclosure. 4. T urn the computer display-side up with the front toward you. 5. Open[...]

  • Page 70

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–2 7 8. Disconnect the webcam module cable 1 from the system board. 9. Remov e the wireless antenna cables 2 and the microphone cable from the clips 3 and routing channel bu ilt into the top cov er . Ä CAUT ION: Support the display ass embly w hen r emo ving the f ollo w ing [...]

  • Page 71

    4–2 8 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es 12. If it is necessary to replace the display bezel or any of the display assembly internal components, remo ve the eight rubber scre w cove rs 1 and 2 and the eight Phillips PM2.5×6.0 screws 3 . ✎ The rubber scre w cov ers 1 on the display bezel top edge and bottom in[...]

  • Page 72

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–2 9 15. If it is necessary to replace the webc am module, release the webcam module 1 as far from the display enclosure as the webcam module cable allo ws. 16. Disconnect the webcam module cable 2 from the webcam module. 17. Remov e the webcam module. The webcam module is av [...]

  • Page 73

    4–30 Maintenance and S ervice Gui de Remo val and replace ment pr ocedur es 20. Remov e the eight Phillips PM2.0×3.0 scre ws 1 that secure the hinges to the display panel. 21. Remov e the display hinges 2 . The display hinges are a vailable using spare part number 538461-001. 22. If it is necessary to replace the di splay panel cable, turn the d[...]

  • Page 74

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–3 1 26. If it is necessary to replace the webcam module cable, release the tabs 1 built into the display enclosure shielding. 27. Remov e the webcam module cable 2 . The webcam module cable is included in the Display Cable Kit, spare part number 538463-001. 28. If it is neces[...]

  • Page 75

    4–3 2 Maintenance and Service Gui de Remo val and replace ment pr ocedur es To p c o v e r Before removing the top co ver , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices[...]

  • Page 76

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–3 3 3. T urn the computer right-side up with the front toward you. 4. Remov e the two Phillips PM2.5×6.0 scre ws 1 and the Phillips PM2.0×4.0 scre w 2 that secure the top cov er to the base enclosure. 5. Lift the rear edge 1 of the top cov er until it rests at an angle. 6. [...]

  • Page 77

    4–34 Mainte nance and Servi ce Guide Remo val and replace ment pr ocedur es Bluetooth module ✎ The Bluetooth module spare part kits do not include a Bl uetooth module cable. The Bluetooth module cables are included in the Cable Kit, spare part number 538465-001.) Before removing the Bluetooth module, follo w these steps: 1. Shut do wn the compu[...]

  • Page 78

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–3 5 Remov e the Bluetooth module and cable: 1. Disconnect the Bluetooth module cable 1 from the system board. 2. Remov e the Bluetooth module cable from the clips 2 and routing channel built into the base enclosure. 3. Remov e the Bluetooth module and cable 3 . Re verse this [...]

  • Page 79

    4–3 6 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Sys t e m b o a r d ✎ The system board spare part kit includes replacement thermal material. Before removing the system board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and th[...]

  • Page 80

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–3 7 Remov e the system board: 1. Disconnect the fan cable 1 from the system board. 2. Remov e the Phillips PM2.5×4.0 scre w 2 that secures the system board to the base enclosure. 3. Release the RJ-11 connector 1 from the clip built into the base enclosure. 4. Flex the left s[...]

  • Page 81

    4–38 Maint enance and Servi ce Guide Remo val and replace ment pr ocedur es Fa n ✎ T o properly ventilate the computer , allow at least a 7.6-cm (3-in) clearance on the left side of the computer . The computer uses an electric fan for v entilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high [...]

  • Page 82

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–3 9 Remov e the fan: 1. Remov e the two Phillips PM2.5×6.0 scre ws 1 that secure the fan to the base enclosure. 2. Remov e the fan 2 . Re verse this procedure to install the fan.[...]

  • Page 83

    4–40 Maintenance and S ervice Gui de Remo val and replace ment pr ocedur es RT C b at te r y Before removing the R TC battery , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de v[...]

  • Page 84

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–4 1 Remov e the R TC battery: 1. T urn the system board upside down with the front to ward you. 2. Remov e the R TC battery from the socket on the system board. Re verse this procedure to install the R TC battery .[...]

  • Page 85

    4–4 2 Maintenance and Service Gui de Remo val and replace ment pr ocedur es Modem m odu le ✎ The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 538465-001. See “Modem module cable” on page 4-48 for modem module cable remov al information. Before remov[...]

  • Page 86

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–4 3 Remov e the modem module: 1. T urn the system board upside down with the front to ward you. 2. Remov e the two Phillips PM2.5×4.0 scre ws 1 that secure the modem module to the system board. 3. Disconnect the modem module 2 from the system board. 4. Disconnect the modem m[...]

  • Page 87

    4–44 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Heat si nk ✎ The heat sink spare part kit includes replacement thermal material. Before removing the heat sink, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn[...]

  • Page 88

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–4 5 Remov e the heat sink: 1. T urn the system board upside down with the front to ward you. ✎ Steps 2 and 3 apply to computer models equipped with gr aphics subsystems with discrete memory . See steps 4 and 5 for instructions on removing the heat sink on comput er models e[...]

  • Page 89

    4–46 Mainte nance and Servi ce Guide Remo val and replace ment pr ocedur es ✎ The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is remov ed: ■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it. ■ Thermal pads are used on the Nor[...]

  • Page 90

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–4 7 ✎ The thermal material must be thoroughly cleaned from the surf aces of the heat sink and the system board each time the heat sink is remov ed: ■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it. ■ Thermal pads are used on the No[...]

  • Page 91

    4–48 Maint enance and Servi ce Guide Remo val and replace ment pr ocedur es Modem m odu le ca ble ✎ The modem module cable is included in th e Cable Kit, spare part number 538465-001. Before removing the modem module cable, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn th[...]

  • Page 92

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–4 9 Processor ✎ The processor spare part kit includes replacement thermal material. Before removing the processor , follow these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is off or in Hibernation, turn the computer on, and then shut it do w[...]

  • Page 93

    4–50 Maint enance and Servi ce Guide Remo val and replace ment pr ocedur es Remov e the processor: 1. Use a flat-bladed scre wdriv er to turn the processor locking scre w 1 one-half turn counterclockwise until you hear a click. 2. Lift the processor 2 straight up and remov e it. ✎ When you install the processor, the gold triangle 3 on the proce[...]

  • Page 94

    Maintenance and Se rvice Gui de 5–1 5 Computer Setup Computer Setup for computer models equipped w ith an AMD processor Starting Computer Setup Computer Setup is a preinstalled, R OM-based utility that can be used e ven when the operating system is not working or will not load. ✎ Some of the Computer Setup menu items listed in th is guide may n[...]

  • Page 95

    5–2 Maintenance and Serv ice Guide Comp ute r Se tu p T o exit Computer Setup menus, choose one of the follo wing methods: ■ T o exit without sa ving your changes: Click the Exit icon in the lo wer-left corner of the screen, and then follo w the on-screen instructions. – or – Use the tab ke y and the arrow k eys to select File > Ignor e [...]

  • Page 96

    Comp ute r Se tu p Maintenance and Se rvice Gui de 5–3 Computer Setup menus The menu tables in this section provide an o vervie w of Computer Setup options. ✎ Some of the Computer Setup menu items listed in th is chapter may not be supported by your computer . Fi l e M en u Select T o do this System Inf or mation ■ View identification inf or [...]

  • Page 97

    5–4 Maintenance and Serv ice Guide Comp ute r Se tu p Security M enu ✎ Some of the menu items listed in this se ction may not be supported by your computer . Diagnostics M enu Select T o do this Setup BIOS Administrator P assword Se t up a BIOS administrator pass word. User Management (requires a BIOS administrator pass word) ■ Create a new B[...]

  • Page 98

    Comp ute r Se tu p Maintenance and Se rvice Gui de 5–5 S ystem Configur ation M enu ✎ Some of the listed System Configuration options may not be supported b y your computer . Select T o do this Language Change the Computer Setup language. Boot Options ■ Set a Star tup Menu dela y (in seconds). ■ Enable/disab le Custom Lo go (disabled b y de[...]

  • Page 99

    5–6 Maintenance and Serv ice Guide Comp ute r Se tu p System Configuration menu (continued) Built-In De vice Options ■ Enable/disab le the wireless button state (enab led b y defa ult). ■ Enable/disab le embedded Bluet ooth de vice radio (enab led by def ault). ■ Enable/disab le the Network Interf ac e Controller (LAN) (enabled b y def ault[...]

  • Page 100

    Comp ute r Se tu p Maintenance and Se rvice Gui de 5–7 Computer Setup for computer models equipped w ith an Intel processor Starting Computer Setup Computer Setup is a preinstalled, R OM-based utility that can be used e ven when the operating system is not working or will not load. ✎ Some of the Computer Setup menu items listed in th is guide m[...]

  • Page 101

    5–8 Maintenance and Serv ice Guide Comp ute r Se tu p Restoring factor y s ettin gs in C ompu ter Setup T o return all settings in Computer Setup to the values that were set at the f actory , follow these steps: 1. Open Computer Setup by turning on or restarting the computer , and then pressing f10 while the “F10 = ROM Based Setup” message is[...]

  • Page 102

    Comp ute r Se tu p Maintenance and Se rvice Gui de 5–9 Security M enu ✎ Some of the menu items listed in this se ction may not be supported by your computer . Diagnostics M enu Select T o do this Setup P ass word Enter , change, or delete a setup pass word. P ower-On P ass word Enter, change , or delete a power-on pass word. P ass word Options [...]

  • Page 103

    5–1 0 Maintenance and Service Guid e Comp ute r Se tu p S ystem Configur ation M enu ✎ Some of the listed System Configuration options may not be supported b y your computer . Select T o do this Language (or press f2 ) Change the Computer Setup language. Boot Options ■ Set an f9 , f10 , and f12 dela y when star ting up . ■ Enable/disab le C[...]

  • Page 104

    Maintenance and Se rvice Gui de 6–1 6 Specifications Computer specifications Metric U .S. Dimensions Length 23.39 cm 9.21 in Width 33.60 cm 13.23 in Height 3.20 cm 1.26 in W eight <2.27 kg <5.0 lbs Input power Operating v oltage 19.0 V dc @ 4.74 A - 65 W Operating current 4.74 A T emperature Operating (not writing to optica l disc) 0°C to [...]

  • Page 105

    6–2 Maintenance and Serv ice Guide Spe cificat ions 1 4. 0 -in displa y specifications Metric U .S. Dimensions Height 20.83 cm 8.2 in Width 27.94 cm 11.0 in Diagonal 35.81 cm 14.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.279 × 0.279 mm F or mat 1366 × 768 Config[...]

  • Page 106

    Spe cificat ions Maintenance and Se rvice Gui de 6–3 Hard dri ve specifications 500-GB* 320-GB* 250-GB* 160-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm W eight 101 g 101 g 101 g 101 g Interface type S ATA S ATA S ATA S ATA T ransfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security A T A security A T A [...]

  • Page 107

    6–4 Maintenance and Serv ice Guide Spe cificat ions D VD±RW and CD-R W SuperM ulti Double -Lay er Driv e specifications Applicable disc Read: Write: CD-D A, CD+(E)G, CD-MIDI, CD-TEXT , CD-ROM, CD-ROM XA, MIXED MODE CD , CD-I, CD-I Bridge (Photo-CD , Video CD), Multisession CD (Photo-CD , CD-EXTRA, P or tf olio , CD-R, CD-R W), CD-R, CD-R W , D V[...]

  • Page 108

    Spe cificat ions Maintenance and Se rvice Gui de 6–5 D VD-ROM Dri v e specifications Applicable disc Read: Write: CD-D A, CD+(E)G, CD-MIDI, CD-TEXT , CD-ROM, CD-ROM XA, MIXED MODE CD , CD-I, CD-I Bridge (Photo-CD , Video CD), Multisession CD (Photo-CD , CDEXTRA, P or tf olio , CD-R, CD-R W), CDR, CD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, D VD-18[...]

  • Page 109

    6–6 Maintenance and Serv ice Guide Spe cificat ions S ystem DMA specifications Hard ware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* Not applicable DMA6 Not assigned DMA7 Not assigned *ExpressCard controller ca n use DMA 1, 2, or 5.[...]

  • Page 110

    Spe cificat ions Maintenance and Se rvice Gui de 6–7 S ystem memory map specifications Size Memory address System function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memory 64 KB 000C0000-000CFFFF Video BIOS 64 KB 000E8000-000FFFFF System BIOS 00100000- XFFFFFFF Extended memor y (based on memor y installed) (X+1)0000000-[...]

  • Page 111

    6–8 Maintenance and Serv ice Guide Spe cificat ions S ystem interr upt specifications Hard ware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-ke y or Microsoft natural k eyboard IRQ8 System CMOS/real-time clock IRQ12 Synaptics PS/2 T ouchPad IRQ13 Numeric data processor IRQ16 Intel ICH9 family USB un iv ersal host controller 2937 M[...]

  • Page 112

    Spe cificat ions Maintenance and Se rvice Gui de 6–9 S ystem I/O addr ess specifications I/O address (hex) System function (shipping configuration) 000 - 01F DMA controller 020 - 021 Program interrupt controller 024 - 025 Program interrupt controller 028 - 029 Program interrupt controller 02C - 03D Program interrupt controller 02E - 02F Motherboa[...]

  • Page 113

    6–1 0 Maintenance and Service Guid e Spe cificat ions 0C0- 0DF Direct memo r y access controller 0F0- 0F0 Numeric data processor 0200-027F Motherboard resources 3B0-3BB Mobile Intel 4 series express chipset f amily 3C0-3DF Mobile Intel 4 seri es express chipset f amily 400-47F Motherboard resources 4D0-4D1 Programmab le interrupt controller 500-5[...]

  • Page 114

    Maintenance and Se rvice Gui de 7–1 7 Scre w listing This section provides specif ication and reference inform ation for the scre ws used in the computer . The screws listed in this section are av ailable in the Screw Kit, spare part number 538449-001. Phillips P M2 . 0×6. 0 capti ve scre w Where used: 1 T wo capti ve scre ws that secure the har[...]

  • Page 115

    7–2 Maintenance and Serv ice Guide Scr ew list ing Phillips P M2 .5×1 1 . 0 captive scre w Where used: One scre w that secures the hard drive to the com puter (scre w is secured to the hard dri ve brack et) Color Quantity Length Thread Head diameter Black 1 11.0 mm 2.5 mm 5.0 mm[...]

  • Page 116

    Scr ew listi ng Maintenance and Se rvice Gui de 7–3 Phillips P M3 . 0×4. 0 sc r ew Where used: 4 scre ws that secure the hard driv e bracket to the hard dri ve Color Quantity Length Thread Head diameter Silver 4 4.0 mm 3.0 mm 5.0 mm[...]

  • Page 117

    7–4 Maintenance and Serv ice Guide Scr ew list ing Black Phillips PM2 .5×4. 0 scre w Where used: 2 scre ws that secure the WLAN module to the computer Where used: 2 scre ws that secure the speaker to the top cover Color Quantity Length Thread Head diameter Black 9 4.0 mm 2.5 mm 5.0 mm[...]

  • Page 118

    Scr ew listi ng Maintenance and Se rvice Gui de 7–5 Where used: 2 scre ws that secure the wireless antenna transceivers to the display enclosure Where used: One scre w that secures the system board to the base enclosure Where used: 2 scre ws that secure the modem module to the system board[...]

  • Page 119

    7–6 Maintenance and Serv ice Guide Scr ew list ing Silv er Phillips P M2 .5×4. 0 scre w Where used: 2 scre ws that secure the wireless antenna transceivers to the display enclosure Color Quantity Length Thread Head diameter Silver 2 4.0 mm 2.5 mm 5.0 mm[...]

  • Page 120

    Scr ew listi ng Maintenance and Se rvice Gui de 7–7 Slotted T or x T8M2. 5×8. 0 sc re w Where used: 1 T wo scre ws that secure the switch cov er to the computer 2 Six scre ws that secure the top cov er to the computer Color Quantity Length Thread Head diameter Black 8 8.0 mm 2.5 mm 5.0 mm[...]

  • Page 121

    7–8 Maintenance and Serv ice Guide Scr ew list ing Phillips P M2 . 0×3. 0 sc re w Where used: 2 scre ws that secure the optical drive brack et to the optical dri ve Where used: 2 scre ws that secure the Blueto oth module to the base enclosure Color Quantity Length Thread Head diameter Black 4 3.0 mm 2.0 mm 4.5 mm[...]

  • Page 122

    Scr ew listi ng Maintenance and Se rvice Gui de 7–9 Phillips P M2 . 0×3. 0 sc re w Where used: 8 scre ws that secure the disp lay hinges to the display panel Color Quantity Length Thread Head diameter Silver 8 3.0 mm 2.0 mm 4.5 mm[...]

  • Page 123

    7–1 0 Maintenance and Service Guid e Scr ew list ing Phillips P M2 . 0×2. 0 br oadhead sc re w Where used: 2 scre ws that secure the switch cove r to the computer in the battery bay Color Quantity Length Thread Head diameter Black 2 2.0 mm 2.0 mm 7.0 mm[...]

  • Page 124

    Scr ew listi ng Maintenance and Se rvice Gui de 7–1 1 Phillips P M2 . 0×3. 0 broadhead sc r ew Where used: 1 One scre w that secures the switch cov er to the computer in the optical driv e bay 2 T wo scre ws that secure the top cov er to the computer Color Quantity Length Thread Head diameter Black 3 3.0 mm 2.0 mm 7.0 mm[...]

  • Page 125

    7–1 2 Maintenance and S ervice Gui de Scr ew list ing Phillips P M2 .5×8. 0 scre w Where used: 1 One scre w that secures the optical driv e to the computer 1 T wo scre ws that secure the ke yboard to the computer Color Quantity Length Thread Head diameter Black 3 8.0 mm 2.5 mm 5.0 mm[...]

  • Page 126

    Scr ew listi ng Maintenance and Se rvice Gui de 7–1 3 Phillips P M2 . 0×4. 0 sc re w Where used: One scre w that secures the top cover to the base enclosure Color Quantity Length Thread Head diameter Black 1 4.0 mm 2.0 mm 4.5 mm[...]

  • Page 127

    7–1 4 Maintenance and Service Gui de Scr ew list ing Phillips P M2 .5×6 . 0 scre w Where used: 4 scre ws that secure the display assembly to the computer Where used: 8 scre ws that secure the displa y bezel to the display assembly Color Quantity Length Thread Head diameter Black 16 6.0 mm 2.5 mm 5.0 mm[...]

  • Page 128

    Scr ew listi ng Maintenance and Se rvice Gui de 7–1 5 Where used: 2 scre ws that secure the top cover to the base enclosure Where used: 2 scre ws that secure the fan to the base enclosure[...]

  • Page 129

    7–1 6 Maintenance and Serv ice Guide Scr ew list ing Phillips P M2 .5×5 . 0 scre w Where used: 2 scre ws that secure the displa y panel to the display enclosure Color Quantity Length Thread Head diameter Black 2 5.0 mm 2.5 mm 5.0 mm[...]

  • Page 130

    Scr ew listi ng Maintenance and Se rvice Gui de 7–1 7 Phillips P M2 .5×9 .0 capti ve scre w Where used: 4 capti ve screws that secure the heat sink to the system board on computer models with a graphics subsystem with discrete memory (scre ws are secured on the heat sink by C-clips) Color Quantity Length Thread Head diameter Silver 4 9.0 mm 2.5 [...]

  • Page 131

    7–1 8 Maintenance and Serv ice Guide Scr ew list ing Where used: 4 capti ve screws that secure the heat sink to the system board on computer models with a graphics subsystem with UMA memory (scre ws are secured on the heat sink by C-clips)[...]

  • Page 132

    Scr ew listi ng Maintenance and Se rvice Gui de 7–1 9 Phillips P M2 . 0×5 . 0 captiv e scre w Where used: 2 capti ve screws that secure the heat sink to the system board on computer models with a graphics subsystem with discrete memory (scre ws are secured on the heat sink by C-clips) Color Quantity Length Thread Head diameter Silver 2 5.0 mm 2.[...]

  • Page 133

    7–20 Maintenance and Serv ice Guide Scr ew list ing Where used: 2 capti ve screws that secure the heat sink to the system board on computer models with a graphics subsystem with UMA memory (scre ws are secured on the heat sink by C-clips)[...]

  • Page 134

    Maintenance and Se rvice Gui de 8–1 8 Bac k up and r eco v ery Bac k up and r ecov er y in Windo w s Vista Overvie w T o protect your information, use the Backup and Restore Ce nter to back up individual f iles and folders, back up your entire hard dri ve (select models only), or create system restore points. In case of system f ailure, you can u[...]

  • Page 135

    8–2 Maintenance and Serv ice Guide Back up and reco v ery Bac king up y our infor mation Recov ery after a system failure is as complete as your most current backup. Y ou should create your initial backup immediately after software setup. As you add ne w softwa re and data f iles, you shoul d continue to back up your system on a regular basis to [...]

  • Page 136

    Back up and reco ve ry Maintenance and Se rvice Gui de 8–3 Pe r f o r m i n g a r e c o v e r y In case of system failure or instability , the computer provides the follo wing tools to recov er your files: ■ W indo ws reco very tools: Y ou can use the Backup and Restore Center to reco ver information you ha ve pre viously backed up. Y ou can al[...]

  • Page 137

    8–4 Maintenance and Serv ice Guide Back up and reco v ery Using f1 1 Ä CAUT ION: Usi ng f11 completel y er ases har d dr iv e conte nts and r efo rmats the har d dri ve . All file s yo u hav e cr eated and an y softwar e installed on the computer ar e permanentl y r emov ed . The f11 r eco v ery tool re installs the oper ating s ys tem and HP pr[...]

  • Page 138

    Back up and reco ve ry Maintenance and Se rvice Gui de 8–5 Bac k up and r ecov er y in Windo w s XP Overvie w T o protect your information, use the W indo ws Backup utility (select models only) to back up files and folders or create recov ery points. In case of system failure, you can use the backup f iles to restore your computer . W indo ws pro[...]

  • Page 139

    8–6 Maintenance and Serv ice Guide Back up and reco v ery Pe r f o r m i n g a r e c o v e r y In case of system failure or instability , the computer provides the follo wing tools to recov er your files: ■ W indo ws recov ery tools (select models only): Y ou can use the W indows Backup utility to recov er information you hav e pre viously back[...]

  • Page 140

    Maintenance and Se rvice Gui de 9–1 9 Connec tor pin assignments Audio-in (mic rophone) Audio-out (h eadphone) Pin Signal 1 A udio signal in 2 A udio signal in 3G r o u n d Pin Signal 1 A udio out, left channel 2 A udio out, right channel 3G r o u n d[...]

  • Page 141

    9–2 Maintenance and Serv ice Guide Connec tor pin as signments External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5G r o u n d 6 Ground analog 7 Ground analog 8 Ground analog 9+ 5 V D C 10 Ground 11 Monitor detect 12 DDC 2B data 13 Hor izontal sync 14 V er tical sync 15 DDC 2B clock[...]

  • Page 142

    Connec tor pin as signments Maintenance and Se rvice Gui de 9–3 RJ- 1 1 (modem) RJ- 45 (network) Pin Signal 1 Unused 2T i p 3R i n g 4 Unused 5 Unused 6 Unused 7 Unused 8 Unused Pin Signal 1T r a n s m i t + 2T r a n s m i t - 3R e c e i v e + 4 Unused 5 Unused 6R e c e i v e - 7 Unused 8 Unused[...]

  • Page 143

    9–4 Maintenance and Serv ice Guide Connec tor pin as signments Univ ersal Serial Bus Pin Signal 1+ 5 V D C 2D a t a 3 Data + 4G r o u n d[...]

  • Page 144

    Maintenance and Se rvice Gui de 10 – 1 10 P o wer cor d set requir ements The wide range input feature of the co mputer permits it to operate from any line voltage from 100 to 120 v olts A C or from 220 to 240 volts A C. The 3-conductor po wer cord set included with the computer meets the requirements for use in the country or region where the eq[...]

  • Page 145

    10 – 2 Maintenance and Servi ce Guide P ower c ord s et re q u ire m e nt s Requir ements f or specific countries and r egions Country/region Accredited agency Applicable note number A ustralia EANSW 1 A ustria O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands[...]

  • Page 146

    Maintenance and Se rvice Gui de 11 – 1 11 Rec yc li n g Batter y When a battery has reached the end of its useful life, do not dispose of th e battery in general household waste. Follo w the local la ws and regulations in your area for computer battery disposal. Displa y Å WA R N I N G : The backli ght contains mer cury . Cauti on mus t be ex er[...]

  • Page 147

    11 – 2 Maintenance and Serv ice Guide Recycl i ng Perform the follo wing steps to disassemble the display assembly: 1. Remov e all scre w cov ers 1 and scre ws 2 that secure the display b ezel to the display assembly . 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the beze[...]

  • Page 148

    Recycl i ng Maintenance and Se rvice Gui de 11 – 3 4. Disconnect all display panel cables 1 from the display in v erter and remove the in ve rter 2 . 5. Remov e all scre ws 1 that secure the display panel a ssembly to the display enclosure. 6. Remov e the display panel assembly 2 from the display enclosure. 7. T urn the display panel assembly ups[...]

  • Page 149

    11 – 4 Maintenance and Serv ice Guide Recycl i ng 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the disp lay panel to the display panel frame. 10. Remov e the display panel frame 2 from the display panel. 11. Remov e the scre ws 1 that secure the backlight cov er to the display panel. 12. Lift the top edge of the backlight[...]

  • Page 150

    Recycl i ng Maintenance and Se rvice Gui de 11 – 5 16. T urn the display panel upside down. 17. Remov e the backlight frame from the display panel. Å WA R N I N G : The bac klight con tains mer c ury . Exer c ise cauti on w hen r e mov ing and handling the backlight to a vo id damaging this component and cau sing exposur e to the merc ury . 18. [...]

  • Page 151

    11 – 6 Maintenance and Serv ice Guide Recycl i ng 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the scre ws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23. Remov e the LCD panel. 24.[...]

  • Page 152

    Maintenance and Se rvice Gui de Index–1 Inde x A AC adapter, spare part numbers 3–12 , 3–13 antenna disconnecting 4–15 locations 2–1 removal 4–31 spare part number 4–31 audio product description 1–5 audio-in jack connector pinout 9–1 location 2–2 , 2–7 audio-out jack connector pinout 9–1 location 2–2 , 2–7 B backing up f[...]

  • Page 153

    Inde x–2 Maintenance and Servi ce Guide Index monitor port 9–2 network jack 9–3 RJ-11 jack 9–3 RJ-45 jack 9–3 USB port 9–4 connectors, service considerations 4–1 creating a backup 8–2 D device configurations 5–5 Diagnostics menu 5–4 Disk Sanitizer 5–4 , 5–9 display assembly removal 4–25 spare part numbers 3–3 , 3–16 , [...]

  • Page 154

    Inde x Maintenance and Se rvice Gui de Index–3 headphone jack connector pinout 9–1 location 2–2 , 2–7 heat sink removal 4–44 spare part numbers 3–6 , 3–17 , 4–44 hinge illustrated 3–10 removal 4–29 spare part number 3–10 , 3–17 , 4–30 HP SpareKey Enrollment 5–4 I internal display switch 2–3 internal microphone 2–2 , [...]

  • Page 155

    Inde x–4 Maintenance and Servi ce Guide Index P packing guidelines 4–3 passwords 5–4 , 5–9 plastic parts 4–1 Plastics Kit contents 3–9 spare part number 3–4 , 3–17 pointing device components 2–6 illustrated 2–6 product description 1–7 port options ExpressCard slot 5–6 flash media reader 5–6 USB port 5–6 ports external mo[...]

  • Page 156

    Inde x Maintenance and Se rvice Gui de Index–5 set up BIOS administrator password 5–4 System IDs 5–4 user management 5–4 security product description 1–7 service considerations 4–1 serviceability product description 1–8 set security level 5–6 setup utility accessing 5–7 Diagnostics menu 5–9 File menu 5–8 Security menu 5–9 Sy[...]