Compaq M300 manual

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The rules should oblige the seller to give the purchaser an operating instrucion of Compaq M300, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Compaq M300 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Compaq M300. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Compaq M300 should contain:
- informations concerning technical data of Compaq M300
- name of the manufacturer and a year of construction of the Compaq M300 item
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Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Compaq M300 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Compaq M300, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Compaq service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Compaq M300.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Compaq M300 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

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Table of contents for the manual

  • Page 1

    Compaq Armada M300 Series of Peronal Computers Reference Guide Compaq Armada M300 Series of Personal Computers Reference Guide 113733-001 113733-1.pm6 5/11/99, 1:25 PM 1 PANTONE 2768 CVC[...]

  • Page 2

    Writer: JAbercrombie Saved by: JAbercrombie Saved date: 04/06/99 10:15 AM Part Number: File name: 75x9survey D OCUMENTATION S URVEY Thank you for choosing Compaq! Please help us provide quality support information by completing and returning this postage-paid questionnaire. 1. Were you able to set up the computer using the setup poster? ❏ Yes ❏[...]

  • Page 3

    BUSINESS REPL Y MAIL FIRST-CLASS MAIL PERMIT NO. 400 HOUSTON, TX POSTAGE WILL BE PAID BY ADDRESSEE COMPAQ COMPUTER CORPORATION ATTN: Portable PC Marketing Comm. Emily Perlman, MC 130805 P O BOX 692000 HOUSTON TX 77269-9976 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES Perf Fold Here Tear here and mail Tape Please do not staple Tape Perf Perf[...]

  • Page 4

    Compaq Armada M300 Series Reference Guide First Edition (June 1999) Part Number 113733-001 Compaq Computer Corporation[...]

  • Page 5

    iv Notice The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS,”[...]

  • Page 6

    v Writer: J Abercrombie Project: Comments: 113733-001 File Name: A-Frnt.doc Last Saved On: 4/19/99 3:35 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Contents About This Guide Text Conventions ............................................................................................................... ...... xiii Symbols in Text ................[...]

  • Page 7

    vi Writer: J Abercrombie Project: Comments: 113733-001 File Name: A-Frnt.doc Last Saved On: 4/19/99 3:35 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Using the Keyboard continued Using the Embedded Numeric Keypad .................................................................................... 3-6 Toggling the Keypad On and Off................[...]

  • Page 8

    vii Writer: J Abercrombie Project: Comments: 113733-001 File Name: A-Frnt.doc Last Saved On: 4/19/99 3:35 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 5 Upgrading Your Computer Memory ......................................................................................................................... ........... 5-1 Managing Random Ac[...]

  • Page 9

    viii Writer: J Abercrombie Project: Comments: 113733-001 File Name: A-Frnt.doc Last Saved On: 4/19/99 3:35 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Using an Internal Modem continued Using the Modem While Traveling Internationally .................................................................. 7-5 Using a Country-Specific Modem Adapter ....[...]

  • Page 10

    ix Writer: J Abercrombie Project: Comments: 113733-001 File Name: A-Frnt.doc Last Saved On: 4/19/99 3:35 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Securing the Computer continued Using Quick Controls........................................................................................................... .. 11-3 Setting, Changing, or Deleting[...]

  • Page 11

    x Writer: J Abercrombie Project: Comments: 113733-001 File Name: A-Frnt.doc Last Saved On: 4/19/99 3:35 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 14 Configuration and Diagnostic Utilities Selecting Computer Setup or Compaq Diagnostics for Windows.......................................... 14-1 Using Computer Setup ......................[...]

  • Page 12

    xi Writer: J Abercrombie Project: Comments: 113733-001 File Name: A-Frnt.doc Last Saved On: 4/19/99 3:35 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Appendix B Regulatory Notices Regulatory Agency Series Numbers ....................................................................................... B-1 Telecom Network Approvals .................[...]

  • Page 13

    xii Writer: J Abercrombie Project: Comments: 113733-001 File Name: A-Frnt.doc Last Saved On: 4/19/99 3:35 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Appendix D Specifications Computer Dimensions............................................................................................................ . D-1 Operating Environment ...............[...]

  • Page 14

    xiii Writer: J Abercrombie Project: Comments: 113733-001 File Name: A-Frnt.doc Last Saved On: 4/19/99 3:35 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED About This Guide This guide is designed to be used as step-by-step instructions for installation, and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This docu[...]

  • Page 15

    xiv About This Guide Writer: J Abercrombie Project: Comments: 113733-001 File Name: A-Frnt.doc Last Saved On: 4/19/99 3:35 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. ! WARNING: Indicates that failure to follow directions in the warning could [...]

  • Page 16

    1-1 Writer: Carey Gregg Project: Comments: 113733-001 File Name: B-CH01.doc Last Saved On: 5/18/99 2:36 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 1 Getting Started Finding Information ■ For setup instructions, refer to the setup card included with the computer. ■ To access the online Quick Reference to the computer ❏ Select the A[...]

  • Page 17

    1-2 Getting Started Writer: Carey Gregg Project: Comments: 113733-001 File Name: B-CH01.doc Last Saved On: 5/18/99 2:36 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Identifying Hardware Components Component Function Computer Compaq Armada M300 Personal Computer. External diskette drive Allows a diskette to be used with the computer. External disk[...]

  • Page 18

    1-3 Writer: Carey Gregg Project: Comments: 113733-001 File Name: B-CH01.doc Last Saved On: 5/18/99 2:36 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Identifying Hardware Components Continued Country-specific modem adapter (provided with internal modem models by region as required) Adapts modem cable for use with non- RJ-11 telephone jacks. 3-to-2[...]

  • Page 19

    2-1 Writer: Carey Gregg Project: Comments: 113733-001 File Name: C-CH02.doc Last Saved On: 4/23/99 10:36 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 2 Taking a Look at the Computer Top Components Top Components Component Function Display switch Turns off the computer display if the computer is closed while on. Scroll lock light On: Scrol[...]

  • Page 20

    2-2 Taking a Look at the Computer Writer: Carey Gregg Project: Comments: 113733-001 File Name: C-CH02.doc Last Saved On: 4/23/99 10:36 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Top Components Continued Internal microphone Supports audio input when the display is open or closed. Suspend button** Initiates and exits Suspend.* When pressed with t[...]

  • Page 21

    2-3 Writer: Carey Gregg Project: Comments: 113733-001 File Name: C-CH02.doc Last Saved On: 4/23/99 10:36 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Left Side Components Left Side Components Component Function RJ-45 jack* Connects the network cable. NOTE: A network cable is included with network models. Power connector Connects the AC power adap[...]

  • Page 22

    2-4 Taking a Look at the Computer Writer: Carey Gregg Project: Comments: 113733-001 File Name: C-CH02.doc Last Saved On: 4/23/99 10:36 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Right Side Components Right Side Components Component Function PC Card slot Supports 32-bit (CardBus) and 16-bit PC Cards. Air intake vents Cool internal components. Ai[...]

  • Page 23

    2-5 Writer: Carey Gregg Project: Comments: 113733-001 File Name: C-CH02.doc Last Saved On: 4/23/99 10:36 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Front Components Front Components Component Function Display release latch Opens the computer. Stereo speaker/headphone jack Connects stereo speakers, headphones, or headset audio. Microphone jack C[...]

  • Page 24

    2-6 Taking a Look at the Computer Writer: Carey Gregg Project: Comments: 113733-001 File Name: C-CH02.doc Last Saved On: 4/23/99 10:36 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Front Components Continued Battery light On: A battery pack is charging. Blinking: A battery pack that is the only available power source has reached a low-battery cond[...]

  • Page 25

    2-7 Writer: Carey Gregg Project: Comments: 113733-001 File Name: C-CH02.doc Last Saved On: 4/23/99 10:36 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Bottom Components Bottom Components Component Function Speaker Produces sound. Serial number Identifies computer; needed when you call Compaq customer support. Real-time clock battery Provides batte[...]

  • Page 26

    2-8 Taking a Look at the Computer Writer: Carey Gregg Project: Comments: 113733-001 File Name: C-CH02.doc Last Saved On: 4/23/99 10:36 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED External Diskette Drive The computer comes with an external diskette drive which can be used with floppy diskettes. CAUTION: Electrostatic discharge can damage electron[...]

  • Page 27

    2-9 Writer: Carey Gregg Project: Comments: 113733-001 File Name: C-CH02.doc Last Saved On: 4/23/99 10:36 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Disconnecting the Diskette Drive To disconnect the external diskette drive from the computer: 1. Remove the diskette from the diskette drive. 2. Unscrew the small end of the drive cable from the ext[...]

  • Page 28

    3-1 Writer: J Abercrombie Project: Chapter 3 Comments: 113733-001 File Name: D-CH03.doc Last Saved On: 4/19/99 2:53 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 3 Using the Keyboard Using the Pointing Device The built-in TouchPad functions with any software that supports a Microsoft- compatible mouse. NOTE: If you are using software that [...]

  • Page 29

    3-2 Using the Keyboard Writer: J Abercrombie Project: Chapter 3 Comments: 113733-001 File Name: D-CH03.doc Last Saved On: 4/19/99 2:53 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Navigating with the TouchPad TouchPad Procedures Task Procedure Move the mouse pointer Move your finger directionally across the TouchPad surface. Increase or decrease [...]

  • Page 30

    3-3 Writer: J Abercrombie Project: Chapter 3 Comments: 113733-001 File Name: D-CH03.doc Last Saved On: 4/19/99 2:53 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Setting TouchPad Preferences To access all TouchPad features and settings including mouse trails, cursor speed, double-click pace, and Windows 98 single -click mode, select Start Å Setti[...]

  • Page 31

    3-4 Using the Keyboard Writer: J Abercrombie Project: Chapter 3 Comments: 113733-001 File Name: D-CH03.doc Last Saved On: 4/19/99 2:53 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Hotkeys Quick Reference Task Hotkeys Switch the display and image. Fn+F4 Adjust system volume. Fn+F5 Initiate Quick Controls. Fn+F6 Set a power conservation level. Fn+F[...]

  • Page 32

    3-5 Writer: J Abercrombie Project: Chapter 3 Comments: 113733-001 File Name: D-CH03.doc Last Saved On: 4/19/99 2:53 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Initiating Quick Controls Quick Controls security features disable the keyboard and pointing device and clear the screen. Before you can use Quick Controls, you must set a power -on passw[...]

  • Page 33

    3-6 Using the Keyboard Writer: J Abercrombie Project: Chapter 3 Comments: 113733-001 File Name: D-CH03.doc Last Saved On: 4/19/99 2:53 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Adjusting Screen Brightness Press Fn+F10 to adjust the brightness of the computer screen with an onscreen slide button or with the arrow keys. Displaying System Informa[...]

  • Page 34

    3-7 Writer: J Abercrombie Project: Chapter 3 Comments: 113733-001 File Name: D-CH03.doc Last Saved On: 4/19/99 2:53 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Using the Embedded Numeric Keypad Toggling the Keypad On and Off To convert the embedded numeric keypad section of the computer keyboard to a numeric keypad, press Fn+Num Lk . ❏ When th[...]

  • Page 35

    3-8 Using the Keyboard Writer: J Abercrombie Project: Chapter 3 Comments: 113733-001 File Name: D-CH03.doc Last Saved On: 4/19/99 2:53 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Enabling the Keypad at Startup To set the computer to start up with the embedded numeric keypad enabled: 1. Turn on or restart the computer, then press F10 when the bli[...]

  • Page 36

    4-1 Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 4 Managing Power Selecting a Power Source WARNING: To reduce the risk of personal injury, electric shock, fire, or damage to the equipment: ■ Do not disable the power cord groun[...]

  • Page 37

    4-2 Managing Power Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Selecting a Power Source Continued Charge a battery pack in the computer External power supplied through ■ AC Adapter ■ Optional docking base ■ Optional Automobile Po[...]

  • Page 38

    4-3 Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Beginning, Leaving, or Resuming Your Work You will observe the power button , Suspend button , Fn key , and the power/suspend light as you turn the computer on or off or place it in Suspe[...]

  • Page 39

    4-4 Managing Power Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED If the computer will be disconnected from external power for more than two weeks —To extend the useful life of the battery pack, shut down the computer, then remove the b[...]

  • Page 40

    4-5 Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Beginning, Leaving, or Resuming Your Work Continued Initiate Hibernation Press Fn + suspend button.** Power/suspend* light turns off. System beeps twice. Screen clears. Restore from Hiber[...]

  • Page 41

    4-6 Managing Power Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Resolving Low-Battery Conditions ■ If external power is available, do one of the following ❏ Connect the computer to an electrical outlet with the AC Adapter. ❏ Dock [...]

  • Page 42

    4-7 Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ If neither external power nor a charged battery pack is available — ❏ Press Fn + suspend button to initiate Hibernation or ❏ Save your work, then shut down the computer. Restori[...]

  • Page 43

    4-8 Managing Power Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ❏ The battery light, shown below, turns on while the battery pack is charging and turns off when the battery pack is fully charged. ■ To increase the accuracy of all ba[...]

  • Page 44

    4-9 Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Using the Battery Charge Level Lights The battery quick check feature enables you to monitor the charge in the primary battery pack. ■ To display the percent of a full charge remaining [...]

  • Page 45

    4-10 Managing Power Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED When the battery meter or power meter icon is displayed in the taskbar, the icon can also be used as follows. In Windows 95 and Windows 98 — Task Procedure View the tota[...]

  • Page 46

    4-11 Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ❏ In Windows 98 select Start Å Settings Å Control Panel Å Power Management Å Power Meter tab. ■ To view the combined percent of total power remaining in all battery packs in the [...]

  • Page 47

    4-12 Managing Power Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ The calibration utility calibrates one battery pack at a time and can run in the background as you use the computer or overnight. CAUTION: To prevent loss of work, ens[...]

  • Page 48

    4-13 Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 3. View the calibration reports in the Status column. The battery numbers in the Battery column correspond to the following locations: Battery Number Battery Pack Location 1 Computer bat[...]

  • Page 49

    4-14 Managing Power Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Removing the Primary Battery Pack 1. If the computer is on, save your work and initiate Hibernation or shut down the computer. 2. Turn the computer bottom side up and tilt[...]

  • Page 50

    4-15 Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 4. Rotate the battery pack 90 degrees , and lift up the battery pack from the computer . Installing the Primary Battery Pack 1. If the computer is on, save your work and initiate Hiberna[...]

  • Page 51

    4-16 Managing Power Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 3. Slide in the two battery latches toward each other.[...]

  • Page 52

    4-17 Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 4. Push the battery pack onto the computer until the contacts connect , and rotate the battery pack 90 degrees toward the back of the computer . 5. Slide the two battery latches out (awa[...]

  • Page 53

    4-18 Managing Power Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Recommended Battery Pack Storage Temperatures Storage Time Temperature Range °F Temperature Range °C Less than 1 month 32°–122° 0°–50° No more than 3 months 32°[...]

  • Page 54

    4-19 Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Setting Power Preferences in Windows 95 or Windows NT 4.0 Setting Power Preferences in Windows 95 or Windows NT 4.0 Preferences Procedure from Control Panel Select a preset level of powe[...]

  • Page 55

    4-20 Managing Power Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Setting Power Preferences in Windows 95 or Windows NT 4.0 Continued In Windows NT, create a general level of power use that applies whenever the computer is running on ext[...]

  • Page 56

    4-21 Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Setting Power Preferences in Windows 95 or Windows NT 4.0 Continued Set computer to initiate Hibernation rather than Suspend. Select Power (or Compaq Power in Windows NT) Å Hibernation [...]

  • Page 57

    4-22 Managing Power Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED If you are accustomed to running Windows 95 or Windows NT 4.0 on a Compaq portable computer —You will find most of the power options you formerly accessed in Power Prope[...]

  • Page 58

    4-23 Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ If you leave your work, initiate Suspend (Standby) or Hibernation or shut down the computer. ■ Remove PC Cards you are not using. ■ Use the Fn+F10 hotkeys to quickly raise and lo[...]

  • Page 59

    4-24 Managing Power Writer: J Abercrombie Project: Chapter 4 Comments: 113733-001 File Name: E-CH04.doc Last Saved On: 5/18/99 2:44 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ Choose the Infrared icon in the task bar, select the Options tab, then clear the Search for and Provide Status for Devices in Range check box. IMPORTANT: You cannot es[...]

  • Page 60

    5-1 Writer: J Abercrombie Project: Chapter 5 Comments: 113733-001 File Name: F-CH05.doc Last Saved On: 5/14/99 3:42 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 5 Upgrading Your Computer Memory Managing Random Access Memory (RAM) To view the amount of existing random access memory (RAM) in the system ■ In Windows 95 or Windows 98 select[...]

  • Page 61

    5-2 Upgrading Your Computer Writer: J Abercrombie Project: Chapter 5 Comments: 113733-001 File Name: F-CH05.doc Last Saved On: 5/14/99 3:42 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Removing or Inserting a Memory Expansion Board WARNING: The memory compartment and the real time clock battery compartment are the only user-accessible internal co[...]

  • Page 62

    5-3 Writer: J Abercrombie Project: Chapter 5 Comments: 113733-001 File Name: F-CH05.doc Last Saved On: 5/14/99 3:42 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 4. Gently press down on each of the three tabs along the top edge of the keyboard , then lift along the top edge to raise the keyboard at a 45-degree angle from the computer . 5. If appli[...]

  • Page 63

    5-4 Upgrading Your Computer Writer: J Abercrombie Project: Chapter 5 Comments: 113733-001 File Name: F-CH05.doc Last Saved On: 5/14/99 3:42 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 6. To remove the memory board, pull away the plastic retention clips on each side of the memory expansion board . The memory expansion board tilts upward. 7. Lift [...]

  • Page 64

    5-5 Writer: J Abercrombie Project: Chapter 5 Comments: 113733-001 File Name: F-CH05.doc Last Saved On: 5/14/99 3:42 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 9. To add a memory board, insert the memory expansion board into the empty memory expansion slot at a 45-degree angle . Then slide it gently into place until it is seated while tilted. NO[...]

  • Page 65

    5-6 Upgrading Your Computer Writer: J Abercrombie Project: Chapter 5 Comments: 113733-001 File Name: F-CH05.doc Last Saved On: 5/14/99 3:42 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Hard Drives CAUTION: To prevent damage to the computer and drive and loss of information, turn off the computer before removing or inserting the hard drive. Do not[...]

  • Page 66

    5-7 Writer: J Abercrombie Project: Chapter 5 Comments: 113733-001 File Name: F-CH05.doc Last Saved On: 5/14/99 3:42 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 3. Pull up on the drive’s front bezel , and slide the hard drive from the bay . Inserting the Primary Hard Drive 1. If the computer is on, save your work and shut down the computer. NOT[...]

  • Page 67

    5-8 Upgrading Your Computer Writer: J Abercrombie Project: Chapter 5 Comments: 113733-001 File Name: F-CH05.doc Last Saved On: 5/14/99 3:42 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 3. Slide the hard drive into the bay until the connector is seated , then push the drive’s front bezel down to secure the drive . 4. Insert the hard drive screw [...]

  • Page 68

    5-9 Writer: J Abercrombie Project: Chapter 5 Comments: 113733-001 File Name: F-CH05.doc Last Saved On: 5/14/99 3:42 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Caring for Drives CAUTION: To prevent loss of work and/or damage to the computer or a drive: ■ Shut down the computer before removing or inserting a hard drive. Do not remove or insert [...]

  • Page 69

    5-10 Upgrading Your Computer Writer: J Abercrombie Project: Chapter 5 Comments: 113733-001 File Name: F-CH05.doc Last Saved On: 5/14/99 3:42 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED The computer can start from ■ Any bootable hard drive in the computer or diskette in the external diskette drive. ■ Any bootable diskette (but not a SuperDisk[...]

  • Page 70

    5-11 Writer: J Abercrombie Project: Chapter 5 Comments: 113733-001 File Name: F-CH05.doc Last Saved On: 5/14/99 3:42 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED IMPORTANT: Changing the boot order also changes the logical drive designations. For example, if you start up from a hard drive in the mobile expnasion base MultiBay, it becomes drive C a[...]

  • Page 71

    6-1 Writer: J Abercrombie Project: Chapter 6 Comments: 113733-001 File Name: G-CH06.doc Last Saved On: 5/18/99 2:49 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 6 Mobile Expansion Unit (available on select models) Connecting the Computer To connect the computer to the mobile expansion unit: 1. Close computer display 2. Align the tabs in f[...]

  • Page 72

    6-2 Mobile Expansion Unit (on select models) Writer: J Abercrombie Project: Chapter 6 Comments: 113733-001 File Name: G-CH06.doc Last Saved On: 5/18/99 2:49 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 3. Slide the display latch ➊ to open the computer ➋ . Disconnecting the Computer To disconnect the computer from the mobile expansion unit, fo[...]

  • Page 73

    6-3 Writer: J Abercrombie Project: Chapter 6 Comments: 113733-001 File Name: G-CH06.doc Last Saved On: 5/18/99 2:49 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 2. On the mobile expansion unit, press the docking release button ➊ to release the expansion unit from the computer ➋ . 3. Lift the rear end of the computer to disconnect it from the [...]

  • Page 74

    6-4 Mobile Expansion Unit (on select models) Writer: J Abercrombie Project: Chapter 6 Comments: 113733-001 File Name: G-CH06.doc Last Saved On: 5/18/99 2:49 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Turning Equipment On and Off When the computer and mobile expansion unit are connected, turn the equipment on and off using the power button on th[...]

  • Page 75

    6-5 Writer: J Abercrombie Project: Chapter 6 Comments: 113733-001 File Name: G-CH06.doc Last Saved On: 5/18/99 2:49 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED To connect the AC Adapter, do the following: 1. Connect the AC adapter to the power connector on the left side of the mobile expansion unit ➊ . 2. Connect the AC power cord to the adapt[...]

  • Page 76

    6-6 Mobile Expansion Unit (on select models) Writer: J Abercrombie Project: Chapter 6 Comments: 113733-001 File Name: G-CH06.doc Last Saved On: 5/18/99 2:49 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Operating External Devices To ensure that devices connected to the expansion base are activated, follow the guidelines below. ■ When adding a de[...]

  • Page 77

    6-7 Writer: J Abercrombie Project: Chapter 6 Comments: 113733-001 File Name: G-CH06.doc Last Saved On: 5/18/99 2:49 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Drives Support Drives Support Bay Device Bay Location Insert/Remove Drive While Computer Is Hard Drive Computer hard drive bay or Mobile expansion unit MultiBay Off On, Suspend, or Off Di[...]

  • Page 78

    6-8 Mobile Expansion Unit (on select models) Writer: J Abercrombie Project: Chapter 6 Comments: 113733-001 File Name: G-CH06.doc Last Saved On: 5/18/99 2:49 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 2. Slide forward the MultiBay release latch on the right side of the mobile expansion unit. 3. Pull the MultiBay device from the MultiBay . Insert[...]

  • Page 79

    6-9 Writer: J Abercrombie Project: Chapter 6 Comments: 113733-001 File Name: G-CH06.doc Last Saved On: 5/18/99 2:49 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Removing the Diskette Drive from the Diskette Drive Bay To remove the diskette drive from the Diskette Drive Bay in the mobile expansion unit: 1. Remove the diskette from the diskette dri[...]

  • Page 80

    6-10 Mobile Expansion Unit (on select models) Writer: J Abercrombie Project: Chapter 6 Comments: 113733-001 File Name: G-CH06.doc Last Saved On: 5/18/99 2:49 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED[...]

  • Page 81

    6-11 Writer: J Abercrombie Project: Chapter 6 Comments: 113733-001 File Name: G-CH06.doc Last Saved On: 5/18/99 2:49 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Inserting the Diskette Drive into the Diskette Drive Bay To insert the diskette drive into the Diskette Drive Bay in the mobile expansion unit: 1. Remove the drive connector cord from th[...]

  • Page 82

    7-1 Writer: Carey Gregg Project: Comments: 113733-001 File Name: H-CH07.doc Last Saved On: 5/18/99 3:03 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 7 Using an Internal Modem (available on select models) Connecting the Modem Cable The Compaq internal modem must be connected to a standard (analog) telephone line. IMPORTANT: Immediately dis[...]

  • Page 83

    7-2 Using an Internal Modem (available on select models) Writer: Carey Gregg Project: Comments: 113733-001 File Name: H-CH07.doc Last Saved On: 5/18/99 3:03 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Selecting Communications Software You can operate the modem with preinstalled or optional software. To use preinstalled modem software, select Sta[...]

  • Page 84

    7-3 Writer: Carey Gregg Project: Comments: 113733-001 File Name: H-CH07.doc Last Saved On: 5/18/99 3:03 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ❏ The internal modem supports Standard analog modem communication protocols (for speeds up to 33.6 Kbps). ITU-compatible V.90 and 56K protocols (for higher speeds). ❏ The V.90 protocols allow fas[...]

  • Page 85

    7-4 Using an Internal Modem (available on select models) Writer: Carey Gregg Project: Comments: 113733-001 File Name: H-CH07.doc Last Saved On: 5/18/99 3:03 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ Fax speed —Fax communication software enables the modem to send and receive faxes at 14,400 bps. ■ Installing and loading fax communicatio[...]

  • Page 86

    7-5 Writer: Carey Gregg Project: Comments: 113733-001 File Name: H-CH07.doc Last Saved On: 5/18/99 3:03 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Using the Modem While Traveling Internationally Using a Country-Specific Modem Adapter Telephone jacks vary by country. The modem cable included with the computer plugs directly into an RJ-11 telepho[...]

  • Page 87

    7-6 Using an Internal Modem (available on select models) Writer: Carey Gregg Project: Comments: 113733-001 File Name: H-CH07.doc Last Saved On: 5/18/99 3:03 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Selecting a Country-Specific Modem Configuration First, determine which type of modem is installed in your computer. To do so, select Start Å Set[...]

  • Page 88

    7-7 Writer: Carey Gregg Project: Comments: 113733-001 File Name: H-CH07.doc Last Saved On: 5/18/99 3:03 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ Set the modem to ignore dial tones —If the modem receives a dial tone it does not recognize, it will not dial and will display a No Dial Tone error message. To set the modem to ignore all dial [...]

  • Page 89

    8-1 Writer: J Abercrombie Project: Chapter 8 Comments: 113733-001 File Name: I-CH08.doc Last Saved On: 5/18/99 3:06 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 8 Using PC Cards A PC Card is a credit card –sized accessory designed to conform to the standard specifications of the Personal Computer Memory Card International Association (P[...]

  • Page 90

    8-2 Using PC Cards Writer: J Abercrombie Project: Chapter 8 Comments: 113733-001 File Name: I-CH08.doc Last Saved On: 5/18/99 3:06 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ❏ When a PC Card is in the system, the PC Card icon displays on the taskbar. ■ In Windows NT 4.0 with CardWare provided by Compaq — ❏ If you insert a PC Card while [...]

  • Page 91

    8-3 Writer: J Abercrombie Project: Chapter 8 Comments: 113733-001 File Name: I-CH08.doc Last Saved On: 5/18/99 3:06 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 3. In Windows NT 4.0 with CardWare provided by Compaq only — Restart the computer if you are instructed to do so by the PC Card documentation or an on-screen prompt. ■ If you are inse[...]

  • Page 92

    8-4 Using PC Cards Writer: J Abercrombie Project: Chapter 8 Comments: 113733-001 File Name: I-CH08.doc Last Saved On: 5/18/99 3:06 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ Second, remove the PC Card: 1. Push the PC Card eject button . 2. Gently grasp the card and pull it out .[...]

  • Page 93

    9-1 Writer: Carey Gregg Project: Comments: 113733-001 File Name: J-CH09.doc Last Saved On: 4/1/99 10:24 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 9 Using Audio Features Using the Internal Microphone and Stereo Speakers ■ The microphone has a standard sensitivity of -50 dB and supports audio input when the display is open or closed.[...]

  • Page 94

    9-2 Using Audio Features Writer: Carey Gregg Project: Comments: 113733-001 File Name: J-CH09.doc Last Saved On: 4/1/99 10:24 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ The speaker provides audio playback for multimedia applications. When the computer is docked in the mobile expansion unit, these speakers are disabled and system sound plays [...]

  • Page 95

    9-3 Writer: Carey Gregg Project: Comments: 113733-001 File Name: J-CH09.doc Last Saved On: 4/1/99 10:24 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Connecting an External Audio Device CAUTION: To prevent possible damage to an external device, do not plug a single-sound channel (monaural) connector into the stereo speaker/headphone jack. Selectin[...]

  • Page 96

    9-4 Using Audio Features Writer: Carey Gregg Project: Comments: 113733-001 File Name: J-CH09.doc Last Saved On: 4/1/99 10:24 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ If you use a dynamic microphone, the recommended sensitivity will not be achieved. When an external microphone is connected to the computer, the computer microphone is disabl[...]

  • Page 97

    9-5 Writer: Carey Gregg Project: Comments: 113733-001 File Name: J-CH09.doc Last Saved On: 4/1/99 10:24 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Adjusting Volume Adjusting System Volume ■ Using the Fn+F5 hotkeys — ❏ To raise or lower volume, press Fn+F5, then move the onscreen slide button or press a keyboard arrow key. ❏ To mute or r[...]

  • Page 98

    10-1 Writer: Carey Gregg Project: Comments: 113733-001 File Name: K-CH10.doc Last Saved On: 4/1/99 10:25 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 10 Using the Infrared Port Communicating with Infrared ■ If the computer is running Windows 98 or a preinstalled Windows 95 operating system, the computer is IrDA-compliant (4Mbps standard[...]

  • Page 99

    10-2 Using the Infrared Port Writer: Carey Gregg Project: Comments: 113733-001 File Name: K-CH10.doc Last Saved On: 4/1/99 10:25 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Configuring the Infrared Port As you set up your infrared software, the following information may be helpful. ■ The infrared port default settings are: Port, COM3; address,[...]

  • Page 100

    10-3 Writer: Carey Gregg Project: Comments: 113733-001 File Name: K-CH10.doc Last Saved On: 4/1/99 10:25 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ To enable or disable Infrared Monitor search 1. Open the Infrared Monitor dialog box by selecting the Infrared icon in the taskbar Å Options tab. ❏ To enable Infrared Monitor search, select t[...]

  • Page 101

    11-1 Writer: J Abercrombie Project: Chapter 11 Comments: 113733-001 File Name: L-CH11.doc Last Saved On: 5/18/99 3:11 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 11 Securing the Computer Security Features Quick Reference Security Features Quick Reference To Protect Against This Risk Use This Security Feature Unauthorized use of the compu[...]

  • Page 102

    11-2 Securing the Computer Writer: J Abercrombie Project: Chapter 11 Comments: 113733-001 File Name: L-CH11.doc Last Saved On: 5/18/99 3:11 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Using a Power-On Password A power-on password ■ Prevents unauthorized use of the computer. Once set, it must be entered each time the computer is turned on or re[...]

  • Page 103

    11-3 Writer: J Abercrombie Project: Chapter 11 Comments: 113733-001 File Name: L-CH11.doc Last Saved On: 5/18/99 3:11 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 4. When you are prompted to confirm your action, press F10. NOTE : You can also set, change, or delete the Power-On Password from the Windows Control Panel. Refer to the online Armada Q[...]

  • Page 104

    11-4 Securing the Computer Writer: J Abercrombie Project: Chapter 11 Comments: 113733-001 File Name: L-CH11.doc Last Saved On: 5/18/99 3:11 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 2. Select Security Å Password Options. Enter your preferences, then press F10. NOTE: Password Options is not selectable unless a power-on password is set. 3. To s[...]

  • Page 105

    11-5 Writer: J Abercrombie Project: Chapter 11 Comments: 113733-001 File Name: L-CH11.doc Last Saved On: 5/18/99 3:11 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Setting, Changing, or Deleting a Setup Password 1. Turn on or restart the computer, then press F10 when the blinking cursor appears upper-right on the screen. ■ To change the language[...]

  • Page 106

    11-6 Securing the Computer Writer: J Abercrombie Project: Chapter 11 Comments: 113733-001 File Name: L-CH11.doc Last Saved On: 5/18/99 3:11 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Using DriveLock CAUTION: If you forget both the DriveLock user password and the DriveLock master password, the protected hard drive is permanently unusable. ■ Dr[...]

  • Page 107

    11-7 Writer: J Abercrombie Project: Chapter 11 Comments: 113733-001 File Name: L-CH11.doc Last Saved On: 5/18/99 3:11 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ You can delete a user or master password only by removing DriveLock protection from the drive. Protecting a Hard Drive with DriveLock CAUTION: If you forget both the DriveLock user [...]

  • Page 108

    11-8 Securing the Computer Writer: J Abercrombie Project: Chapter 11 Comments: 113733-001 File Name: L-CH11.doc Last Saved On: 5/18/99 3:11 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Accessing a Protected Hard Drive 1. Ensure that the drive is inserted into the computer hard drive bay. 2. When prompted for a DriveLock password, type either the [...]

  • Page 109

    11-9 Writer: J Abercrombie Project: Chapter 11 Comments: 113733-001 File Name: L-CH11.doc Last Saved On: 5/18/99 3:11 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Disabling a Device To allow limited use of the computer by another user, you can disable most drives and ports. ■ In Windows 95 or Windows 98 — although devices and functions can be[...]

  • Page 110

    11-10 Securing the Computer Writer: J Abercrombie Project: Chapter 11 Comments: 113733-001 File Name: L-CH11.doc Last Saved On: 5/18/99 3:11 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Securing the Computer Hard Drive in the Bay 1. Turn the computer bottom side up and place the computer on a flat surface. 2. Insert the hard drive screw, securing[...]

  • Page 111

    11-11 Writer: J Abercrombie Project: Chapter 11 Comments: 113733-001 File Name: L-CH11.doc Last Saved On: 5/18/99 3:11 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Connecting an Optional Cable Lock Loop the cable around a secure object, then pull the lock through the cable loop and insert the cable lock into the security cable slot. When the cabl[...]

  • Page 112

    12-1 Writer: Carey Gregg Project: Comments: 113733-001 File Name: M-CH12.doc Last Saved On: 5/18/99 3:20 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 12 Intelligent Manageability Finding Intelligent Manageability Help Intelligent Manageability comprises software tools that can help you and/or your Information Services department track, tr[...]

  • Page 113

    12-2 Intelligent Manageability Writer: Carey Gregg Project: Comments: 113733-001 File Name: M-CH12.doc Last Saved On: 5/18/99 3:20 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Using Fault Management Alerts Identifying a Fault Management Alert The computer is preset to monitor certain hardware components. If problems are found, the following alert[...]

  • Page 114

    13-1 Writer: Carey Gregg Project: Comments: 113733-001 File Name: N-CH13.doc Last Saved On: 4/1/99 3:27 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 13 Maintenance, Shipping, and Travel Updating the System Obtaining Customized Update Information with Info Messenger You can set up a customized search of the Compaq Internet site for new inf[...]

  • Page 115

    13-2 Maintenance, Shipping, and Travel Writer: Carey Gregg Project: Comments: 113733-001 File Name: N-CH13.doc Last Saved On: 4/1/99 3:27 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Obtaining Software Updates from the Compaq Internet Site You can obtain all Compaq system software and firmware, with download and installation instructions, from th[...]

  • Page 116

    13-3 Writer: Carey Gregg Project: Comments: 113733-001 File Name: N-CH13.doc Last Saved On: 4/1/99 3:27 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Obtaining a System ROM You can obtain the latest system ROM for the computer at no charge by mail or from the Internet. ■ To order a system ROM, refer to “Worldwide Telephone Numbers ” in Appen[...]

  • Page 117

    13-4 Maintenance, Shipping, and Travel Writer: Carey Gregg Project: Comments: 113733-001 File Name: N-CH13.doc Last Saved On: 4/1/99 3:27 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Reinstalling Software The Quick Restore package included with the computer contains the software preinstalled in the computer and instructions for restoring it. To o[...]

  • Page 118

    13-5 Writer: Carey Gregg Project: Comments: 113733-001 File Name: N-CH13.doc Last Saved On: 4/1/99 3:27 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 1. Turn off the computer. 2. Unplug the AC Adapter and disconnect any external devices. 3. Turn the computer bottom side up. 4. Remove the RTC battery cover (refer to "Bottom Components" in[...]

  • Page 119

    13-6 Maintenance, Shipping, and Travel Writer: Carey Gregg Project: Comments: 113733-001 File Name: N-CH13.doc Last Saved On: 4/1/99 3:27 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ If the computer will not be used for a week or more, shut down the computer. ■ If the computer will be disconnected from an external power source for more than[...]

  • Page 120

    13-7 Writer: Carey Gregg Project: Comments: 113733-001 File Name: N-CH13.doc Last Saved On: 4/1/99 3:27 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ❏ The walk-through security device and the handheld security wands are magnetic and may damage the computer or diskettes. ■ If you plan to use the computer during a flight, check in advance with [...]

  • Page 121

    14-1 Writer: Carey Gregg Project: Comments: 113733-001 File Name: O-CH14.doc Last Saved On: 4/1/99 3:28 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 14 Configuration and Diagnostic Utilities Selecting Computer Setup or Compaq Diagnostics for Windows ■ The computer features two system management utilities. ❏ Computer Setup is a system [...]

  • Page 122

    14-2 Configuration and Diagnostic Utilities Writer: Carey Gregg Project: Comments: 113733-001 File Name: O-CH14.doc Last Saved On: 4/1/99 3:28 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Using Computer Setup All information and settings in Computer Setup are accessed from the File, Security, or Advanced menus. The items on each of these menus ar[...]

  • Page 123

    14-3 Writer: Carey Gregg Project: Comments: 113733-001 File Name: O-CH14.doc Last Saved On: 4/1/99 3:28 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Selecting from the File Menu Continued Save to floppy Save system configuration to a formatted 720K or larger diskette. Restore from floppy Restore system configuration from a diskette. Restore defau[...]

  • Page 124

    14-4 Configuration and Diagnostic Utilities Writer: Carey Gregg Project: Comments: 113733-001 File Name: O-CH14.doc Last Saved On: 4/1/99 3:28 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Selecting from the Security Menu Continued Password options* NOTE: Password options is selectable only when a power-on password is set. Enable/disable ■ Quick[...]

  • Page 125

    14-5 Writer: Carey Gregg Project: Comments: 113733-001 File Name: O-CH14.doc Last Saved On: 4/1/99 3:28 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Selecting from the Advanced Menu Selecting from the Advanced Menu Begin here To do this Language (or press F2 ) Change the Computer Setup language. Boot Options Enable/disable ■ QuickBoot, which st[...]

  • Page 126

    14-6 Configuration and Diagnostic Utilities Writer: Carey Gregg Project: Comments: 113733-001 File Name: O-CH14.doc Last Saved On: 4/1/99 3:28 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Selecting from the Advanced Menu Continued Device Options ■ E nable/disable the embedded numeric keypad at startup. ■ Enable multiple standard pointing devi[...]

  • Page 127

    14-7 Writer: Carey Gregg Project: Comments: 113733-001 File Name: O-CH14.doc Last Saved On: 4/1/99 3:28 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Displaying System Information 1. Access Compaq Diagnostics for Windows. ■ In Windows 95 or Windows 98 select Start Å Settings Å Control Panel Å Compaq Diagnostics. ■ In Windows NT 4.0 select S[...]

  • Page 128

    14-8 Configuration and Diagnostic Utilities Writer: Carey Gregg Project: Comments: 113733-001 File Name: O-CH14.doc Last Saved On: 4/1/99 3:28 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 5. Select a test mode. ■ Interactive Mode —Provides maximum control ove r the testing process. You determine whether the test was passed or failed and may b[...]

  • Page 129

    15-1 Chapter 15 Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 15 Troubleshooting Problems that occur while using the computer may originate in the computer, the operating system, a software application, or an optional docking ba[...]

  • Page 130

    15-2 Troubleshooting Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ❏ If the computer is running on a battery pack, is the battery pack in the computer fully charged? ■ Is the system turned on? ■ Is the latest available system ROM [...]

  • Page 131

    15-3 Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Audio Problems Continued External speakers, headphones, or a headset is connected to the computer. Use the external speakers, headphones, or headset. To use the internal speaker[...]

  • Page 132

    15-4 Troubleshooting Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Battery Problems Solving Battery Problems Problem Possible Cause Solution Computer beeps 5 times and the battery light is blinking. Battery charge is low, and th[...]

  • Page 133

    15-5 Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Battery Problems Continued The warning or alert is disabled. To enable low battery and critical low battery warnings, refer to “Using Power Preferences” in Chapter 4. To ena[...]

  • Page 134

    15-6 Troubleshooting Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Battery Problems Continued Battery charge does not last as long as expected. Battery conservation settings, practices, and procedures are not being used. Refer t[...]

  • Page 135

    15-7 Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Drive Problems Solving Hard Drive Problems Solving Hard Drive Problems Problem Possible Cause Solution System does not recognize a hard drive. The drive is not seated properly. [...]

  • Page 136

    15-8 Troubleshooting Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving CD-ROM and DVD -ROM Drive Problems Solving CD-ROM Drive and DVD-ROM Drive Problems Problem Possible Cause Solution System does not recognize a CD-ROM drive or DV[...]

  • Page 137

    15-9 Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving CD-ROM Drive and DVD-ROM Drive Problems Continued System cannot start up from a CD-ROM. A bootable CD-ROM is not in the CD-ROM drive. Verify that a CD-ROM with the necessary sys[...]

  • Page 138

    15-10 Troubleshooting Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Diskette and SuperDisk LS -120 Drive Problems Solving Diskette and SuperDisk LS-120 Drive Problems Problem Possible Cause Solution System does not recognize a d[...]

  • Page 139

    15-11 Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Diskette and SuperDisk LS-120 Drive Problems Continued System cannot start up from a diskette drive. A bootable diskette is not in the drive. Verify that a diskette with the ne[...]

  • Page 140

    15-12 Troubleshooting Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Infrared Problems Continued Interrupt request (IRQ) conflict. Check IRQ assignments for conflicts, then reassign if necessary. See Appendix C for IRQ port infor[...]

  • Page 141

    15-13 Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Infrared Problems Continued Movement. Do not move either unit during data transmission. Orientation. Adjust the infrared ports so that they point within 15 degrees of each othe[...]

  • Page 142

    15-14 Troubleshooting Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Keyboard and Pointing Device Problems Solving Keyboard and Pointing Device Problems Problem Possible Cause Solution Some keys type numbers instead of letters an[...]

  • Page 143

    15-15 Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Memory Problems Solving Memory Problems Problem Possible Cause Solution Memory count during Power-On Self-Test (POST) is incorrect. Memory expansion board is installed incorrec[...]

  • Page 144

    15-16 Troubleshooting Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Modem Problems Continued Excessive line current sensed message. Modem is connected to a digital line. Connect the modem to a standard analog telephone line, the[...]

  • Page 145

    15-17 Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Modem Problems Continued The modem is not responding to commands from the computer keyboard. 1. At the command line in terminal mode, type AT , then press Enter. ■ If the mod[...]

  • Page 146

    15-18 Troubleshooting Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Modem Problems Continued Modem does not connect. The error correction feature of your modem software is interfering. Disable error correction (&K0) and data[...]

  • Page 147

    15-19 Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Modem Problems Continued Fax transmissions do not work. Another communications software application is open. Close the other communications application. Modem is receiving inad[...]

  • Page 148

    15-20 Troubleshooting Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Modem Problems Continued Modem loses connection. Call Waiting may be interfering with the connection. Disable Call Waiting before dialing. For information about[...]

  • Page 149

    15-21 Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving PC Card Problems Solving PC Card Problems Problem Possible Cause Solution Computer does not beep when PC Card is inserted, but PC Card works. Volume is muted. PC Card sound eff[...]

  • Page 150

    15-22 Troubleshooting Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Power Problems If the problem occurs while the computer is running on a battery pack, refer also to “Solving Battery Pack Problems. ” Solving Power Problems[...]

  • Page 151

    15-23 Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Power Problems Continued System does not initiate Suspend. The system cannot initiate Suspend while Infrared Monitor search is enabled. To disable Infrared Monitor search, sele[...]

  • Page 152

    15-24 Troubleshooting Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Screen Problems Solving Screen Problems Problem Possible Cause Solution Characters on computer display are dim. Computer is in direct light. Screen brightness i[...]

  • Page 153

    15-25 Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving USB Problems Solving USB Problems Problem Possible Cause Solution External device connected to the USB connector does not work. The computer is running Windows NT 4.0. When the[...]

  • Page 154

    15-26 Troubleshooting Writer: J Abercrombie Project: Chapter 15 Comments: 113733-001 File Name: P-CH15.doc Last Saved On: 5/18/99 3:23 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving USB Problems Continued External devices in the sixth tier do not work. Windows 95 and Windows 98 support up to five tiers. Replace some hubs in the first five t[...]

  • Page 155

    A-1 Writer: J Abercrombie Project: Appendix A Comments: 113733-001 File Name: Q-APPA.doc Last Saved On: 4/20/99 10:16 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Appendix A Compaq Customer Support Using the Worldwide Web Support services are available on the Internet through the Compaq Support Forum. You can either browse the postings as a guest[...]

  • Page 156

    A-2 Compaq Customer Support Writer: J Abercrombie Project: Appendix A Comments: 113733-001 File Name: Q-APPA.doc Last Saved On: 4/20/99 10:16 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED To view these numbers, select Start Å Settings Å Control Panel Å System Å General tab. ■ System ROM version number and Computer Setup version number. To vi[...]

  • Page 157

    A-3 Writer: J Abercrombie Project: Appendix A Comments: 113733-001 File Name: Q-APPA.doc Last Saved On: 4/20/99 10:16 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Worldwide Telephone Numbers Locate your country and the type of assistance that you need in the following table. ■ Use the phone numbers for “Eastern Europe, Middle East, and Africa[...]

  • Page 158

    A-4 Compaq Customer Support Writer: J Abercrombie Project: Appendix A Comments: 113733-001 File Name: Q-APPA.doc Last Saved On: 4/20/99 10:16 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Worldwide Telephone Numbers Continued Belgium General Information Technical Support * Fax QuickLine BBS +32 +32 +32 2/713 13 00 0900 102 01 (6.05BEF/18s) 2/713 1[...]

  • Page 159

    A-5 Writer: J Abercrombie Project: Appendix A Comments: 113733-001 File Name: Q-APPA.doc Last Saved On: 4/20/99 10:16 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Worldwide Telephone Numbers Continued Colombia General Information Technical Support +57 +57 1 312 0201 1 523 1800 Czech Republic General Information Technical Support +420 +420 2 22 18[...]

  • Page 160

    A-6 Compaq Customer Support Writer: J Abercrombie Project: Appendix A Comments: 113733-001 File Name: Q-APPA.doc Last Saved On: 4/20/99 10:16 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Worldwide Telephone Numbers Continued Germany General Information * General Information Fax * All Products Fax * Portables Hotline * 0180/3 22 12 21 (0,18 DM/min[...]

  • Page 161

    A-7 Writer: J Abercrombie Project: Appendix A Comments: 113733-001 File Name: Q-APPA.doc Last Saved On: 4/20/99 10:16 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Worldwide Telephone Numbers Continued Israel General Information Fax Technical Support +972 +972 +353 3 6363 444 3 639 6601 1 402 6833 Italy General Information * Technical Support Quic[...]

  • Page 162

    A-8 Compaq Customer Support Writer: J Abercrombie Project: Appendix A Comments: 113733-001 File Name: Q-APPA.doc Last Saved On: 4/20/99 10:16 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Worldwide Telephone Numbers Continued Malaysia General Information Customer Response Center +60 +60 3 754 1122 3 754 1155 Mexico General Information Technical Su[...]

  • Page 163

    A-9 Writer: J Abercrombie Project: Appendix A Comments: 113733-001 File Name: Q-APPA.doc Last Saved On: 4/20/99 10:16 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Worldwide Telephone Numbers Continued Portugal General Information Technical Support Technical Support Fax +351 +351 +351 +351 1 412 8400 1 412 8460 1 412 8417 1 412 0654 Russia General[...]

  • Page 164

    A-10 Compaq Customer Support Writer: J Abercrombie Project: Appendix A Comments: 113733-001 File Name: Q-APPA.doc Last Saved On: 4/20/99 10:16 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Worldwide Telephone Numbers Continued Taiwan General Information Technical Support +886 +886 2 735 1000 2 376 1170 Thailand General Information +66 2 679 6222 T[...]

  • Page 165

    B-1 Writer: J Abercrombie Project: Appendix B Comments: 113733-001 File Name: R-APPB.doc Last Saved On: 4/20/99 10:24 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Appendix B Regulatory Notices Throughout these regulatory notices, Compaq products are referred to by their regulatory agency series numbers. Regulatory Agency Series Numbers Regulatory[...]

  • Page 166

    B-2 Regulatory Notices Writer: J Abercrombie Project: Appendix B Comments: 113733-001 File Name: R-APPB.doc Last Saved On: 4/20/99 10:24 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Telecom Network Approvals The telecommunications device in your computer is approved for connection to the telephone network in the countries whose approval markings [...]

  • Page 167

    B-3 Writer: J Abercrombie Project: Appendix B Comments: 113733-001 File Name: R-APPB.doc Last Saved On: 4/20/99 10:24 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods to maintain compliance with FCC Rules and Regulations. Declaration of Conformit[...]

  • Page 168

    B-4 Regulatory Notices Writer: J Abercrombie Project: Appendix B Comments: 113733-001 File Name: R-APPB.doc Last Saved On: 4/20/99 10:24 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Avis Canadien Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Japanese Notice Airline Travel[...]

  • Page 169

    B-5 Writer: J Abercrombie Project: Appendix B Comments: 113733-001 File Name: R-APPB.doc Last Saved On: 4/20/99 10:24 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED The power cord must be rated for the product and for the voltage and current marked on the product’s electrical ratings label. The voltage and current rating of the cord should be gre[...]

  • Page 170

    B-6 Regulatory Notices Writer: J Abercrombie Project: Appendix B Comments: 113733-001 File Name: R-APPB.doc Last Saved On: 4/20/99 10:24 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Laser Safety All Compaq systems equipped with laser products comply with appropriate safety standards, including IEC 825. With specific regard to the laser, the equip[...]

  • Page 171

    B-7 Writer: J Abercrombie Project: Appendix B Comments: 113733-001 File Name: R-APPB.doc Last Saved On: 4/20/99 10:24 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Laser Information Continued Polarization: Circular Numerical Aperture: 0.45 ± 0.04 Only authorized technicians trained by Compaq should attempt to repair this equipment. All troublesho[...]

  • Page 172

    B-8 Regulatory Notices Writer: J Abercrombie Project: Appendix B Comments: 113733-001 File Name: R-APPB.doc Last Saved On: 4/20/99 10:24 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED The equipment is designed to work with all EU telephone networks. However, the equipment may have interworking difficulties for some connections on the EU public netw[...]

  • Page 173

    B-9 Writer: J Abercrombie Project: Appendix B Comments: 113733-001 File Name: R-APPB.doc Last Saved On: 4/20/99 10:24 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED U.S. Regulations Governing the Use of Modems This equipment complies with Part 68 of the FCC rules. Located on the bottom of the computer is a label that contains, among other informati[...]

  • Page 174

    B-10 Regulatory Notices Writer: J Abercrombie Project: Appendix B Comments: 113733-001 File Name: R-APPB.doc Last Saved On: 4/20/99 10:24 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. For the Compaq Customer Supp[...]

  • Page 175

    B-11 Writer: J Abercrombie Project: Appendix B Comments: 113733-001 File Name: R-APPB.doc Last Saved On: 4/20/99 10:24 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED An Industry Canada -compliant, 6-position (CA11A), modular plug telephone cable is provided with this equipment. This equipment is designed to be connected to the telephone network or [...]

  • Page 176

    B-12 Regulatory Notices Writer: J Abercrombie Project: Appendix B Comments: 113733-001 File Name: R-APPB.doc Last Saved On: 4/20/99 10:24 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED New Zealand Modem Statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimu[...]

  • Page 177

    B-13 Writer: J Abercrombie Project: Appendix B Comments: 113733-001 File Name: R-APPB.doc Last Saved On: 4/20/99 10:24 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED a) A person calling your modem will hear a short burst of ringing before the modem answers. This confirms that the call has been successfully switched through the network. b) Caller id[...]

  • Page 178

    C-1 Writer: Carey Gregg Project: Comments: 113733-001 File Name: S-APPC.doc Last Saved On: 4/1/99 9:27 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Appendix C Electrostatic Discharge A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. Before handling electrostatic-sensitive components[...]

  • Page 179

    C-2 Electrostatic Discharge Writer: Carey Gregg Project: Comments: 113733-001 File Name: S-APPC.doc Last Saved On: 4/1/99 9:27 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Grounding Methods If installation instructions direct you to unplug the computer or an optional docking base, unplug it after being properly grounded and before removing the co[...]

  • Page 180

    D-1 Writer: Carey Gregg Project: Comments: 113733-001 File Name: T-APPD.doc Last Saved On: 4/1/99 9:54 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Appendix D Specifications Computer Dimensions Computer Dimensions Dimension U.S. Metric Height 0.88 in 22.5 mm Width 10.4 in 266 mm Depth 8.9 in 228 mm Operating Environment Operating Environment Fact[...]

  • Page 181

    D-2 Specifications Writer: Carey Gregg Project: Comments: 113733-001 File Name: T-APPD.doc Last Saved On: 4/1/99 9:54 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Operating Environment Continued Maximum altitude (unpressurized) Operating 10,000 ft 3,048 m Nonoperating 30,000 ft 9,144 m Rated Input Power Rated Input Power Input Power Rating Operat[...]

  • Page 182

    D-3 Writer: Carey Gregg Project: Comments: 113733-001 File Name: T-APPD.doc Last Saved On: 4/1/99 9:54 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Port and COM Port Settings Continued Infrared port COM3 3E8h - 3Efh 3 5 Internal modem COM2 2F8h - 2FFh 11 3 NOTE: If the computer is running Windows NT 4.0, the internal modem can also be set at COM4[...]

  • Page 183

    Index - 1 Writer: Carey Gregg Project: Comments: 113733-001 File Name: U-INDX.doc Last Saved On: 4/1/99 4:00 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Index A About This Guide xiii AC Adapter 1-2 AC power conservation level (Windows NT 4.0) 4-20 air vents 2-4 Aircraft Power Adapter (optional) as power source 4-1, 4-6 connecting 4-6 airport sec[...]

  • Page 184

    Index - 2 Writer: Carey Gregg Project: Comments: 113733-001 File Name: U-INDX.doc Last Saved On: 4/1/99 4:00 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED C cable modem 1-2, 2-4, 7-1, 7-5 network 2-3 on AC Adapter 1-2 security 2-3, 11-1 calibration of battery packs preserving accuracy of 4 -8 running a calibration 4 -12 selecting a power source 4 [...]

  • Page 185

    Index - 3 Writer: Carey Gregg Project: Comments: 113733-001 File Name: U-INDX.doc Last Saved On: 4/1/99 4:00 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED setup password, setting, changing, deleting 11-5 tasks on Advanced menu 14 -5 tasks on File menu 14-2 tasks on Security menu 14 -3 when to use 14-1 configuration utilities 14 -1 connector dockin[...]

  • Page 186

    Index - 4 Writer: Carey Gregg Project: Comments: 113733-001 File Name: U-INDX.doc Last Saved On: 4/1/99 4:00 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED starting up from 5-9 troubleshooting 15 -8 E ECP (Enhanced Capabilities Port) parallel port mode 14 -6 electrostatic discharge C-1 embedded numeric keypad 3 -6 EPP (Enhanced Parallel Port) paral[...]

  • Page 187

    Index - 5 Writer: Carey Gregg Project: Comments: 113733-001 File Name: U-INDX.doc Last Saved On: 4/1/99 4:00 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED restoring from 4-4, 4-5, 4-7 hibernation file changing location of, in Windows 95 4-21 changing location of, in Windows NT 4-21 increasing size of 5-1 saving information to 4 -3 Hibernation time[...]

  • Page 188

    Index - 6 Writer: Carey Gregg Project: Comments: 113733-001 File Name: U-INDX.doc Last Saved On: 4/1/99 4:00 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED K keyboard components, illustrated 2 -1 setting TouchPad preferences 3-3 using embedded numeric keypad 3-6 keyboard (TouchPad models) components, illustrated 3 -1 keyboard) TouchPad procedures 3[...]

  • Page 189

    Index - 7 Writer: Carey Gregg Project: Comments: 113733-001 File Name: U-INDX.doc Last Saved On: 4/1/99 4:00 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED microphone disabled by external microphone 9-4 illustrated 9-1 input supported 9 -1 internal 2-2 microphone jack 2 -5, 9-3 microphone, external 2 -5, 9-3, 9-4, 15-3 mobile expansion unit calibra[...]

  • Page 190

    Index - 8 Writer: Carey Gregg Project: Comments: 113733-001 File Name: U-INDX.doc Last Saved On: 4/1/99 4:00 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED O online resources, accessing 1 -1 operating system preinstalled 8-1 reinstalling 13-4 overhead projector 2 -6, 3-4 P parallel connector 2 -6 parallel port 14-6, D-2 password DriveLock master 11[...]

  • Page 191

    Index - 9 Writer: Carey Gregg Project: Comments: 113733-001 File Name: U-INDX.doc Last Saved On: 4/1/99 4:00 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED troubleshooting 15 -4 power preferences, setting in Windows 95 4-18, 4-19 in Windows 98 4-18, 4 -19, 4-21 in Windows NT 4-18, 4-19 power source input power specifications D -2 selecting 4-1 powe[...]

  • Page 192

    Index - 10 Writer: Carey Gregg Project: Comments: 113733-001 File Name: U-INDX.doc Last Saved On: 4/1/99 4:00 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED RJ-11 jack 2-4, 7-1, 7-5, D-3 RJ-11 modem cable 7 -1, 7-5 RJ-11 telephone jack 7 -1, 7-5 RJ-45 jack 2-3 ROMPaq 13-3 S screen 15-24 screen brightness adjusting, with hotkeys 3 -5 setting, in Win[...]

  • Page 193

    Index - 11 Writer: Carey Gregg Project: Comments: 113733-001 File Name: U-INDX.doc Last Saved On: 4/1/99 4:00 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED reinstalling 13-4 RingCentral Fax 7-2 ROMPaq 13-2, 13-3 security 11-1 system ROM 13-2 updating system 13 -2 speaker disabled by external audio devices 9-4 illustrated 2-7 specifications dimensi[...]

  • Page 194

    Index - 12 Writer: Carey Gregg Project: Comments: 113733-001 File Name: U-INDX.doc Last Saved On: 4/1/99 4:00 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED setting, in Windows 95 4-18, 4-19 setting, in Windows NT 4-18, 4-19 system information displaying in Compaq Diagnostics for Windows 14-1, 14-6, 14 -7 displaying in Computer Setup 14-1, 14-2 ser[...]

  • Page 195

    Index - 13 Writer: Carey Gregg Project: Comments: 113733-001 File Name: U-INDX.doc Last Saved On: 4/1/99 4:00 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED U ultraviolet light, affecting computer 13-5 USB (Universal Serial Bus) 2-6, 3-3 USB connector 2-6, D-2 utilities, configuration, diagnostic, and system information, selecting Computer Setup or[...]