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Compaq N160 manual

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Table of contents for the manual

  • Page 1

    b Maintenance and Service Guide Compaq Notebook Ev o N160 Series Document P ar t Number : 260552-001 October 2001 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on identifying computer features, components, and spare parts, troubleshooting computer problems, and perf[...]

  • Page 2

    © 2001 Compaq Computer Corporation Compaq, Evo, and the Compaq logo are trademarks of Compaq Information T echnologies Group, L.P . Microsoft and W indows are trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks of Intel Corporation. All other product names mentioned herein may be trademarks of their respectiv e companie[...]

  • Page 3

    Maintenance and Serv ice Guide iii Contents 1 Product Description Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 – 2 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 – 8 1.2 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1 – 10 1.3 Power Management . [...]

  • Page 4

    iv Maintenance and Ser vice Guide Contents 2.16 No Audio, Part 2 . . . . . . . . . . . . . . . . . . . . . . . 2 – 18 2.17 Nonfunctioning Device . . . . . . . . . . . . . . . . . . 2 – 19 2.18 Nonfunctioning Keyboard . . . . . . . . . . . . . . . . 2 – 20 2.19 Nonfunctioning Pointing Device . . . . . . . . . . . 2 – 21 2.20 Network or Modem[...]

  • Page 5

    Contents Maintenance and Serv ice Guide v 5.11 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 – 24 5.12 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5 – 28 5.13 Disk Cell RTC Battery . . . . . . . . . . . . . . . . . . . . . . 5 – 30 5.14 Mini PCI Communications Board . . . . . . . . . . . . .[...]

  • Page 6

    Maintenance and Serv ice Guide 1–1 1 Pr oduct Description The Compaq Notebook Evo N160 Series of Personal Computers of fers advanced modularity , Intel Pentium III processors with 64-bit architecture, industry-leading Accelerated Graphics Port (A GP) implementation, and extensi ve multimedia support. Figure 1-1. Compaq Notebook Ev o N160[...]

  • Page 7

    1 – 2 Maintenance and Ser vice Guide Product Description Models Computer models are sho wn in T able1-1. T able 1-1 Compaq Notebook Ev o N160 Models and Model Naming Con ventions Key N16 P 100 X4 20 V C 12 L 2 XXXXXX-XXX 12 3 4 5 6 7 89 1 0 1 1 Ke y Description Options 1 Brand / Series designator N=Notebook 16=160 2 Processor type P=Intel P entiu[...]

  • Page 8

    Product Description Maintenance and Serv ice Guide 1 – 3 12 3 4 5 6 7 89 1 0 1 1 N 1 6P1 0 0X 42 0 V C1 2 L 8 Arabic 470024-097 The Netherlands 470024-099 A ustralia 470024-980 Norwa y 470024-101 Belgium 470024-081 P or tugal 470024-103 Czech Repub lic 470024-083 Russia 470024-105 Denmark 470024-085 Slo vakia / Slov enia 470024-106 European 47002[...]

  • Page 9

    1 – 4 Maintenance and Ser vice Guide Product Description N 1 6P1 0 0X 42 0 V C1 2 L 2 Arabic 470024-098 Latin America 470024-058 470024-067 (NAFT A) A ustralia 470024-981 The Netherlands 470024-100 Czech Repub lic 470024-084 Norwa y 470024-102 Denmark 470024-086 P or tugal 470024-104 European 470024-082 Spain 470024-108 F rance 470024-088 Sweden [...]

  • Page 10

    Product Description Maintenance and Serv ice Guide 1 – 5 N16 C 933 X4 15 V C 12 L 8 A ustralia 470024-079 The Netherlands 470024-061 Denmark 470024-044 Norwa y 470024-064 European 470024-043 P eople ’ s Republic of China 470024-036 F rance 470024-048 P or tugal 470024-068 F rench Canada 470024-042 Sweden / Finland 470024-073 Germany 470024-051 [...]

  • Page 11

    1 – 6 Maintenance and Ser vice Guide Product Description N16 C 933 X4 15 V C 12 L 2 F rance 470024-049 Norwa y 470024-066 Greece / P oland 470024-056 P eople ’ s Republic of China 470024-037 Hong K ong 470024-028 470024-027 Spain 470024-071 Italy 470024-059 Sweden / Finland 470024-075 Japan 470024-035 United Kingdom 470024-078 The Netherlands 4[...]

  • Page 12

    Product Description Maintenance and Serv ice Guide 1 – 7 N16 C 933 X3 10 D C 12 L 2 F rance 470024-005 Swedish / Finnish 470024-022 Germany 470024-007 P eople ’ s Republic of China 470024-040 Italy 470024-011 T aiwan 470023-994 Spain 470024-018 Hong K ong 470023-993 T able 1-1 Compaq Notebook Ev o N160 Models and Model Naming Con ventions (Cont[...]

  • Page 13

    1 – 8 Maintenance and Ser vice Guide Product Description 1.1 Features ■ 1.2-, 1.13-, 1.06-, 1.0-GHz or 933- or 866-MHz Intel Pentium III Processor , with 512-KB inte grated L2 cache, or 933- or 866-MHz Intel Celeron Processor with 128-KB integrated L2 cache, v arying by computer model ■ A TI Mobility Radeon with 64-bit video graphics, 8-MB do[...]

  • Page 14

    Product Description Maintenance and Serv ice Guide 1 – 9 ■ Connectors for: ❏ RJ-45 network ❏ RJ-11 modem ❏ Uni versal Serial Bus ❏ S-V ideo ❏ Parallel de vices ❏ External monitor ❏ 1394 digital de vices ❏ AC p o w e r ❏ Stereo line out/headphone ❏ Mono microphone ❏ QuickDock Port Replicator ■ Stereo speakers pro viding C[...]

  • Page 15

    1 – 10 Maintenance and Ser vice Guide Product Description 1.2 Clearing a P assw or d If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “ Preparing the Computer for Disassembly , ” for more informatio[...]

  • Page 16

    Product Description Maintenance and Serv ice Guide 1 – 11 1.3 P ower Mana gement The computer comes with po wer management features that extend battery operating time and conserv e power . The computer supports the follo wing power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys for setting lev [...]

  • Page 17

    1 – 12 Maintenance and Ser vice Guide Product Description 1.4 Computer External Components The external components on the front and right side of the computer are sho wn in Figure 1-2 and described in T able 1-1. . Figure 1-2. Front and Right Side Components[...]

  • Page 18

    Product Description Maintenance and Serv ice Guide 1 – 13 T abl e 1-1 Front and Right Side Components Item Component Function 1 Display release latch Opens the computer . 2 Stereo speakers Produce stereo sound. 3 Drive indicator light T ur ns on when the hard drive, CD-, or D VD-ROM drive is accessed. 4 Batter y light On: A batter y pack is charg[...]

  • Page 19

    1 – 14 Maintenance and Ser vice Guide Product Description The computer rear panel and left side components are sho wn in Figure 1-3 and described in T able 1-2. Figure 1-3. Rear P anel and Left Side Components T abl e 1-2 Rear P anel and Left Side Components Item Component Function 1R J - 4 5 j a c k ( n e t w o r k models only) Connects the netw[...]

  • Page 20

    Product Description Maintenance and Serv ice Guide 1 – 15 7 1394 jack Connects IEEE 1394-compliant products, such as digital camcorders, video editing equipment, VCRs, cameras , and audio pla yers. A 1394 fire wire cable is required f or use with this jack. 8 DC power jac k Connects any one of the f ollowing: ■ A C adapter ■ Optional automobi[...]

  • Page 21

    1 – 16 Maintenance and Ser vice Guide Product Description The ke yboard components are shown in Figure 1-4 and described in T able 1-3. Figure 1-4. Ke yboard Components[...]

  • Page 22

    Product Description Maintenance and Serv ice Guide 1 – 17 Ta b l e 1 - 3 Ke yboard Components Item Component Function 1 F1 through F12 function ke ys P erf or m preset functions . 2 Caps lock ke y T ur ns on the caps lock function. 3 Fn key Used with hotk eys to perf or m preset hotk ey functions. 4 Windows logo k ey Displa ys Windows Star t menu[...]

  • Page 23

    1 – 18 Maintenance and Ser vice Guide Product Description The components on the top of the computer are sho wn in Figure 1-5 and described in T able 1-4. Figure 1-5. T op Components T abl e 1-4 T op Components Item Component Function 1 V ent Allows airflo w to cool inter nal components. Ä CA UTION: T o prev ent damage, the computer shuts down if[...]

  • Page 24

    Product Description Maintenance and Serv ice Guide 1 – 19 4 P ower b utton T ur ns on the computer . Use the operating system Shut Down command to turn off the computer . 5 Easy Access buttons Provide quic k access to the Inter net. Ref er to the Hardware Guide that ships with the computer fo r information about these buttons. 6 P ower light On: [...]

  • Page 25

    1 – 20 Maintenance and Ser vice Guide Product Description The external components on the bottom of the computer are sho wn in Figure 1-6 and described in T able 1-5. Figure 1-6. Bottom Components T able 1-5 Bottom Components Item Component Function 1 Hard drive retention scre w Secures the hard drive to the computer . 2 Hard drive ba y Suppor ts [...]

  • Page 26

    Product Description Maintenance and Serv ice Guide 1 – 21 3 Memory expansion compar tment cov er Cov ers the memor y e xpansion compar tment that contains two memor y e xpansion slots for memor y e xpansion boards. 4 Docking connector Connects the computer to an optional por t replicator . 5 Stereo speakers Produce stereo sound. 6 Serial number I[...]

  • Page 27

    1 – 22 Maintenance and Ser vice Guide Product Description 1.5 Design Overview This section presents a design ov erview of k ey parts and features of the computer . Refer to Chapter 3, “ Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “ Remov al and Replacement Procedures, ” for disassembly steps. The system boar[...]

  • Page 28

    Maintenance and Serv ice Guide 2 – 1 2 T r oubleshooting Å W ARNING: Only authorized technicians trained b y Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassemb ly/module lev el repair . Because of the comple xity of the individual boards and subassemblies , no one should attempt to[...]

  • Page 29

    2 – 2 Maintenance and Ser vice Guide T roubleshooting T r oubleshooting Flo wcharts T able 2-1 T r oubleshooting Flowcharts Overview Section Description 2.1 Initial troubleshooting 2.2 No power , par t 1 2.3 No power , par t 2 2.4 No power , par t 3 2.5 No power , par t 4 2.6 No video , par t 1 2.7 No video , par t 2 2.8 Nonfunctioning docking st[...]

  • Page 30

    T roubleshooting Maintenance and Serv ice Guide 2 – 3 Initial T roub leshooting Connecting to network or modem? Go to Section 2.20, No Network or Modem Connection. Begin T roubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error Messages? Keyboard/ pointing device working? Go to Section 2.[...]

  • Page 31

    2 – 4 Maintenance and Ser vice Guide T roubleshooting 2.2 No P ower , P ar t 1 No Power (Power LED is off) 1. Reseat power cables in docking station and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure the power strip is working. Done Remove from docking station if applicable. Power up on battery power? Power up on AC power? P[...]

  • Page 32

    T roubleshooting Maintenance and Serv ice Guide 2 – 5 2.3 No P ower , P ar t 2 Continued from Section 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging, moving it to another computer , or replacing it. Power on? Done Y Replace power supply (if applicable). N[...]

  • Page 33

    2 – 6 Maintenance and Ser vice Guide T roubleshooting 2.4 No P ower , P ar t 3 Continued from Section 2.3, No Power , Part 2. Reseat AC adapter in computer and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet active? Tr y d i f f e r e n t [...]

  • Page 34

    T roubleshooting Maintenance and Serv ice Guide 2 – 7 2.5 No P ower , P ar t 4 Y N Continued from Section 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Power on? Done N Replace the following items, if applicable. Check computer operation a[...]

  • Page 35

    2 – 8 Maintenance and Ser vice Guide T roubleshooting 2.6 No Video, P ar t 1 A N Stand-alone or Docking Station? No Video Replace the following one at a time. T est after each replacement. 1. Cable between notebook and computer display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board Internal or external display*? Adju[...]

  • Page 36

    T roubleshooting Maintenance and Serv ice Guide 2 – 9 2.7 No Video, P ar t 2 Y N Continued from Section 2.6, No Video, Part 1. Done Video OK? Adjust external monitor display . Adjust display brightness. Video OK? Video OK? Done Done Check for notebook properly seated in docking station, bent pins on cable, and for monitor connection. Go to “A?[...]

  • Page 37

    2 – 10 Maintenance and Ser vice Guide T roubleshooting 2.8 Nonfunctioning Doc king Station (if applicable) Y N Reseat power cord in docking station and power outlet. N Replace these docking station components one at a time. Check computer operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switch box 5. Docking mo[...]

  • Page 38

    T roubleshooting Maintenance and Serv ice Guide 2 – 11 2.9 No Operating System (OS) Loading No OS loading from hard drive, go to Section 2.10. Reseat power cord in docking station and power outlet. No OS loading form diskette drive, go to Section 2.13. No OS loading from CD- or DVD-ROM drive, go to Section 2.14. No OS loading from network, go to [...]

  • Page 39

    2 – 12 Maintenance and Ser vice Guide T roubleshooting 2.10 No OS Loading fr om Hard Drive, P ar t 1 Go to Section 2.17, Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Section 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from CD? Go to Section 2.13, N[...]

  • Page 40

    T roubleshooting Maintenance and Serv ice Guide 2 – 13 2.11 No OS Loading fr om Hard Drive, P ar t 2 Continued from Section 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to Section 2.13, No OS Loading from Diskette Drive. Load OS using Restore CD if[...]

  • Page 41

    2 – 14 Maintenance and Ser vice Guide T roubleshooting 2.12 No OS Loading fr om Hard Drive, P ar t 3 Y System files on hard drive? Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Replace hard drive. [...]

  • Page 42

    T roubleshooting Maintenance and Serv ice Guide 2 – 15 2.13 No OS Loading fr om Diskette Drive Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer . Check diskette for system files. Tr y d [...]

  • Page 43

    2 – 16 Maintenance and Ser vice Guide T roubleshooting 2.14 No OS Loading fr om CD- or DV D - R O M D r i v e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD- or DVD-ROM drive. Install bootable disc and reboot computer . Go to Section 2.17, Nonfunctioning Device. Go to Section 2.17, Nonfunctioning Device. Install bootable di[...]

  • Page 44

    T roubleshooting Maintenance and Serv ice Guide 2 – 17 2.15 No A udio, P ar t 1 No audio N Notebook in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Section 2.16, No Audio, Part 2. Go to Section 2.16, No Audio, Part 2. Go to Section 2.17, Nonfunctioning Device. Repl[...]

  • Page 45

    2 – 18 Maintenance and Ser vice Guide T roubleshooting 2.16 No A udio, P ar t 2 YN Continued from Section 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? 1. Replace internal speakers. 2. Replace audio board, if applicable. 3. Replace system board. Y Y Y N N N Correct drivers for application? Connect to external[...]

  • Page 46

    T roubleshooting Maintenance and Serv ice Guide 2 – 19 2.17 Nonfunctioning Device Done Any physical device? Y N Unplug the nonfunctioning device from the notebook, inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device Reattach device. Close notebook, plu[...]

  • Page 47

    2 – 20 Maintenance and Ser vice Guide T roubleshooting 2.18 Nonfunctioning Ke yboar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK? Y N Y N Done Done[...]

  • Page 48

    T roubleshooting Maintenance and Serv ice Guide 2 – 21 2.19 Nonfunctioning P ointing Device Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace internal pointing devi[...]

  • Page 49

    2 – 22 Maintenance and Ser vice Guide T roubleshooting 2.20 Netw ork or Modem Connection Prob lems Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to non-digital line. NIC/modem configured in OS? Reload drivers and re[...]

  • Page 50

    Maintenance and Serv ice Guide 3 – 1 3 Illustrated P ar ts Catalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer[...]

  • Page 51

    3 – 2 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.2 Computer System Major Components p Figure 3-2. Computer System Major Components[...]

  • Page 52

    Illustrated P ar ts Catalog Maintenance and Serv ice Guide 3 – 3 T abl e 3-1 Spare P ar ts: Computer System Major Components Item Description Spare P ar t Number 1 Display 14.1-inch, SXGA, CTFT 14.1-inch, XGA, CTFT 13.3-inch, XGA, CTFT 260604-001 260603-001 260602-001 Plastics and Hard ware Kit, includes: 251365-001 2a 2b 2c 2d 2e 2f 2g 2h 2i 2j [...]

  • Page 53

    3 – 4 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Computer System Major Components (continued)[...]

  • Page 54

    Illustrated P ar ts Catalog Maintenance and Serv ice Guide 3 – 5 T abl e 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 4 Fan (includes heat sink) 251367-001 5 Processor s Intel P entium III 1.2 GHz Intel P entium III 1.13 GHz Intel P entium III 1.06 GHz Intel P entium III 1.0 GHz Intel P enti[...]

  • Page 55

    3 – 6 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Computer System Major Components (continued)[...]

  • Page 56

    Illustrated P ar ts Catalog Maintenance and Serv ice Guide 3 – 7 T abl e 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number Speakers 11a 11b Left Right 251363-001 251364-001 12 Base enclosure 260605-001 13 Battery packs 4.0 amp hour capacity 3.6 amp hour capacity 240258-001 198709-001 14 Modular m[...]

  • Page 57

    3 – 8 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.3 Plastics and Har dware Kit Components Figure 3-3 Plastics and Hard ware Kit Components T able 3-2 Plastics and Hard ware Kit Components Spare P ar t Number 251365-001 Item Description Item Description 1 Switch co ver 7 Memory expansion compar tment cov er 2 Hinge co vers 8 Hard [...]

  • Page 58

    Illustrated P ar ts Catalog Maintenance and Serv ice Guide 3 – 9 3.4 Mass Storage Devices Figure 3-4. Mass Storage Devices l T abl e 3-3 Mass Storage Devices Item Description Spare P ar t Number 1 Hard drives 48 GB 30 GB 20 GB 10 GB 251359-001 251358-001 251357-001 251356-001 Modular media bay de vice 2 3 4 Diskette drive 24X Max CD-ROM driv e 8X[...]

  • Page 59

    3 – 10 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.5 Miscellaneous Ta b l e 3 - 4 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number QuickDoc k P or t Replicator 238686-001 Modem adapters Czech German Hungarian 234963-221 236432-041 234963-211 Norwegian Swiss 234963-091 198294-111 Modem cable 234962-00[...]

  • Page 60

    Illustrated P ar ts Catalog Maintenance and Serv ice Guide 3 – 11 AC a d a p t e rs 60-W att AC adapter po wer supply (2 wire) 60-W att AC adapter po wer supply (3 wire) 198713-001 198714-001 P ower cor d, 2 wire Aus t ra l i an Chinese International 174120-011 174120-AA1 174120-002 Swiss U .K. English U. S. E n g l i sh 174120-115 174120-031 174[...]

  • Page 61

    Maintenance and Serv ice Guide 4 – 1 4 Remo v al and Replacement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4.1 T ools Required Y ou will need the follo wing tools to complete the remov al and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 and P1 scre wdriv e[...]

  • Page 62

    4 – 2 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.2 Service Considerations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the computer , place the subassembly (and all accompanying scre ws) aw a[...]

  • Page 63

    Remov al and Replacement Preliminaries Maintenance and Serv ice Guide 4 – 3 4.3 Pre venting Damage to Remo vab le Drives Remov a ble dri ves are fragile components that must be handled with care. T o pre vent damage to the computer , damage to a remov able dri ve, or loss of information, observe the follo wing precautions: ■ Before removing or [...]

  • Page 64

    4 – 4 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.4 Pre venting Electrostatic Dama g e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into man y integrated circuits provide some protection, b ut in many cas[...]

  • Page 65

    Remov al and Replacement Preliminaries Maintenance and Serv ice Guide 4 – 5 ■ Place reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con veyers made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to grou[...]

  • Page 66

    4 – 6 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.7 Gr ounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% re[...]

  • Page 67

    Remov al and Replacement Preliminaries Maintenance and Serv ice Guide 4 – 7 ■ Nonconducti ve plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage le vels and protectiv e materials T able 4-1 sho ws ho w humidity affects the electrostatic v oltage le vels generated by dif ferent activities. T able 4-2 lists the shielding [...]

  • Page 68

    Maintenance and Serv ice Guide 5 – 1 5 Remo v al and Replacement Pr ocedures This chapter provides remo val and replacement procedures. Phillips P0 and P1 scre ws are removed and loosened during disassembly . There are 41 scre ws, in 10 different sizes, that must be remov ed and replaced when servicing the computer . Make special note of each scr[...]

  • Page 69

    5 – 2 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.1 Serial Number Report the computer serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the computer (Figure 5-1). Figure 5-1. Serial Number Location[...]

  • Page 70

    Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 3 5.2 Disassembl y Sequence Char t Use the chart belo w to determine the section number to be referenced when removing computer components. T able 5-1 Disassembly Sequence Chart Section Description # of Screws Remo ved 5.3 Preparing the computer for disassemb ly 0 Batter y pac[...]

  • Page 71

    5 – 4 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.3 Preparing the Computer f or Disassembl y Perform the follo wing steps before disassembling the computer . 1. T urn off the computer . 2. Disconnect the A C adapter and all external de vices. 3. Remov e the battery pack by follo wing these steps: a. T urn the computer bot[...]

  • Page 72

    Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 5 4. Remov e the hard driv e by follo wing these steps: a. T urn the computer bottom side up with the front facing you. b . Remov e the silver M3 × 8 scre w 1 (Figure 5-3). c. Use a thin flat tool (scre wdriv er , case utility tool) to slide the front edge of the hard dri ve [...]

  • Page 73

    5 – 6 Maintenance and Ser vice Guide Remov al and Replacement Procedures If the hard dri ve must be remov ed from the hard driv e slee ve, perform the follo wing steps: a. Remov e the four black M3 × 4 screws 1 that secure the hard dri ve to the hard dri ve slee ve (Figure 5-4). b . Lift the hard driv e straight up to remov e it from the hard dr[...]

  • Page 74

    Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 7 5. Remov e a modular media bay device b y follo wing these steps: a. T urn the computer bottom side up with the front facing you. b . Slide and hold the modular media bay release switch 1 to ward the back of the computer (Figure 5-5). c. Use the notch in the modular media ba[...]

  • Page 75

    5 – 8 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.4 Memory Expansion Board 1. Prepare the computer for disassembly (Section 5.3). 2. T urn the computer bottom side up with the front facing you. 3. Remov e the silver M2 × 5 scre w 1 that secures the memory expansion compartment co ver to the base enclosure (Figure 5-6). 4[...]

  • Page 76

    Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 9 6. Spread the memory expansion slot retaining tabs to release the memory expansion board 1 (Figure 5-7). 7. The board tilts up at a 45-degree angle. 8. Remov e the board by pulling it a way from the connector at a 45-degree angle 2 . Figure 5-7. Removing a Memory Expansion B[...]

  • Page 77

    5 – 10 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.5 Computer Feet The computer feet are adhesi ve-backed rubber pads. The computer feet are included in the Plastics and Hardware Kit (spare part number 251365-001). Refer to Figure 5-8 for computer feet locations. Figure 5-8. Replacing the Computer Feet[...]

  • Page 78

    Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 11 5.6 Switch Co ver ✎ The switch cov er is included in the Plastics and Hardware Kit (spare part number 251365-001). 1. Prepare the computer for disassembly (Section 5.3). 2. T urn the computer bottom side up with the rear panel facing you. 3. Remov e the two black M2 × 9 [...]

  • Page 79

    5 – 12 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Press do wn and hold the Esc key 1 (Figure 5-10). 7. Use a small straight edge tool (scre wdriv er or tweezers) to disengage the left side of the switch co ver from the top cove r 2 . 8. Remov e the switch cov er 3 . Figure 5-10. Removing the Switc h Cover Re verse the a[...]

  • Page 80

    Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 13 5.7 Ke yboard 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the switch cov er (Section 5.6). Keyb oard s Spare P ar t Number Inf ormation Belgian Brazilian Danish Fr e n c h F rench Canadian German International Italian Japanese Ko r e a n 251371-181 251[...]

  • Page 81

    5 – 14 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Lift up the back edge of the ke yboard and swing it up and forward until it rests on the top co ver (Figure 5-11). fi Figure 5-11. Releasing the Ke yboard[...]

  • Page 82

    Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 15 4. Remov e the two silver M2 × 5 scre ws 1 that secure the ke yboard shield to the base enclosure (Figure 5-12). 5. Remov e the keyboard shield 2 . 6. Release the ZIF connector 3 to which the ke yboard cable is connected and disconnect the ke yboard cable 4 . Figure 5-12. [...]

  • Page 83

    5 – 16 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.8 F an Assembl y 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the switch cov er (Section 5.6). 3. Remov e the keyboard and k eyboard shield (Section 5.7). Fan Assemb ly Spare P ar t Number Inf ormation Fan (includes heat sink) 251367-001[...]

  • Page 84

    Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 17 4. Disconnect the fan cable from the system board 1 (Figure 5-13). 5. Loosen the four silver M2.5 × 18 shoulder scre ws 2 that secure the fan assembly to the base enclosure. ✎ The fan scre ws are spring-loaded and are captured by the fan assembly . Do not detach the fan [...]

  • Page 85

    5 – 18 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.9 Pr ocessor 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. Switch cov er (Section 5.6) b . Ke yboard and keyboard shield (Section 5.7) c. Fan assembly (Section 5.8) Processor s Spare P ar t Number Inf ormation Intel P entiu[...]

  • Page 86

    Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 19 2. Use a flat-blade scre wdriv er to turn the processor locking scre w 1 one-half turn counterclockwise (Figure 5-14). 3. Lift the processor straight up 2 to remov e it from its socket. ✎ When installing the processor , make sure the gold triangle symbol 3 is located in t[...]

  • Page 87

    5 – 20 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.10 Displa y 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the switch cov er (Section 5.6). 3. Close the computer . 4. T urn the computer top side up with the rear panel facing you. Displays Spare P ar t Number Inf ormation 14.1-inch, SXGA, CTFT 14.1-in[...]

  • Page 88

    Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 21 5. Insert a small straight edge tool (scre wdriv er or tweezers) into the notch 1 in the hinge cov er and partially lift the hinge cove r 2 (Figure 5-15). 6. When the hooks 3 on the inside and outside edges of the hinge cov ers are exposed, press in on the edges of the hing[...]

  • Page 89

    5 – 22 Maintenance and Ser vice Guide Remov al and Replacement Procedures 9. Position the computer so the front faces you. 10. Open the computer as far as it will open. 11. Lift up the back edge of the ke yboard and swing it forward until it rests on the top cov er . 12. Disconnect the display in verter 1 and video cables 2 (Figure 5-16). ✎ Whe[...]

  • Page 90

    Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 23 13. Remov e the black M2 × 12 screw 1 that secures the left display hinge (Figure 5-17). ✎ Note the orientation and position of the display hinge bracket 2 . T ak e special care not to lose this bracket when replacing the display . 14. Remov e the silver M2 × 10.5 scre [...]

  • Page 91

    5 – 24 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.11 T op Co ver 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. Switch cov er (Section 5.6) b . Ke yboard and keyboard shield (Section 5.7) c. Display (Section 5.10) 2. T urn the computer bottom side up with the rear panel fac[...]

  • Page 92

    Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 25 3. Remov e the eight black M2 × 9 screws 1 that secure the top cov er to the base enclosure (Figure 5-18). 4. Open the parallel and serial connector cov er 2 . 5. Remov e the silver M2 × 6.5 scre w 3 that secures the top cov er to the base enclosure through the rear panel[...]

  • Page 93

    5 – 26 Maintenance and Ser vice Guide Remov al and Replacement Procedures 7. Release the ZIF connector 1 to which the T ouchP ad cable is attached and disconnect the T ouchP ad cable 2 from the system board (Figure 5-19). 8. Remov e the two black M2 × 9 screws 3 and the silver M2 × 7 scre w 4 that secures the top cov er to the base enclosure. F[...]

  • Page 94

    Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 27 9. Lift the top cov er straight up to remove it (Figure 5-20). Figure 5-20. Removing the T op Cover Re verse the abov e procedure to install the top cov er .[...]

  • Page 95

    5 – 28 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.12 Speaker Assembl y ✎ The left and right speakers are not interchangeable. The right speaker has a longer cable. 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. Switch cov er (Section 5.6) b . Ke yboard and keyboard shield[...]

  • Page 96

    Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 29 2. Disconnect the speaker cables 1 from the system board (Figure 5-21). 3. Remov e the gold M2 × 5 screws 2 that secure the speak er assemblies to the base enclosure. 4. Remov e the speaker assemblies 3 . Figure 5-21. Removing the Speaker Assemb lies Re verse the abov e pr[...]

  • Page 97

    5 – 30 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.13 Disk Cell R TC Battery ✎ The disk cell R TC battery is included in the Plastics and Hardware Kit (spare part number 251365-001). 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. Switch cov er (Section 5.6) b . Ke yboard a[...]

  • Page 98

    Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 31 5.14 Mini PCI Comm unications Board 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. Switch cov er (Section 5.6) b . Ke yboard and keyboard shield (Section 5.7) c. Display (Section 5.10) d. T op co ver (Section 5.11) Mini PCI Co[...]

  • Page 99

    5 – 32 Maintenance and Ser vice Guide Remov al and Replacement Procedures 2. Disconnect the communications cable from the mini PCI communications board 1 (Figure 5-23). 3. Spread the retaining tabs to release the mini PCI communications board 2 . The board tilts up at a 45-degree angle. 4. Remov e the board by pulling it a way from the connector [...]

  • Page 100

    Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 33 5.15 Sub I/O Boar d 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. Switch cov er (Section 5.6) b . Ke yboard and keyboard shield (Section 5.7) c. Display (Section 5.10) d. T op co ver (Section 5.11) Sub I/O Board Spare P ar t [...]

  • Page 101

    5 – 34 Maintenance and Ser vice Guide Remov al and Replacement Procedures 2. Remov e the black M2 × 9 screw 1 and the silv er M2 × 6.5 scre w 2 that secure the right display support to the base enclosure. The silver M2 × 6.5 scre w also captures the modem/NIC ground cable 3 (Figure 5-24). 3. Remov e the right display support 4 . ✎ The right [...]

  • Page 102

    Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 35 4. Disconnect the modem/NIC cable 1 from the sub I/O board (Figure 5-25). 5. Lift up the right side of the sub I/O board 2 until it clears the base enclosure. 6. Slide the sub I/O board to the right 3 to disconnect it from the system board. Figure 5-25. Removing the Sub I/O[...]

  • Page 103

    5 – 36 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.16 System Boar d 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. Switch cov er (Section 5.6) b . Ke yboard and keyboard shield (Section 5.7) c. Display (Section 5.10) d. T op co ver (Section 5.11) e. Sub I/O board (Section 5.[...]

  • Page 104

    Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 37 2. Position the modem/NIC cable 1 so it rests in the empty modular media bay in the base enclosure (Figure 5-26). 3. Disconnect the speaker assembly cables 2 from the system board. 4. Remov e the two silver M2 × 6.5 scre ws 3 that secure the hard dri ve bracket to the base[...]

  • Page 105

    5 – 38 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Remov e the two black M2 × 9 screws 1 that secure the left display support to the base enclosure (Figure 5-27). 7. Remov e the left display support 2 . ✎ The left display support is included in the Plastics and Hardware Kit (spare part number 251365-001). 8. Remov e t[...]

  • Page 106

    Remov al and Replacement Procedures Maintenance and Serv ice Guide 5 – 39 9. Press in and hold the PC Card eject button 1 (Figure 5-28). 10. Lift up the front edge of the system board 2 until it clears the base enclosure. 11. Slide the front edge of the system board forward, a way from the base enclosure, at an angle 3 . Figure 5-28. Removing the[...]

  • Page 107

    Maintenance and Serv ice Guide 6 – 1 6 Specifications This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Height Width Depth 1.29 in 12.80 in 10.37 in 3.28 cm 32.51 cm 26.34 cm W eight 4.8 to 5.7 lbs 2.17 to 2.59 kg A C adapter power requirements Rated input voltage Rated input current Rated frequenc[...]

  • Page 108

    6 – 2 Maintenance and Ser vice Guide Specifications ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. Shock Operating Nonoperating 10 G f or 11 ms, half sine 60 g fo r 11 ms, half sine Vibration Operating Nonoperating 0.5 G zero-to-peak, 10-500 Hz, 0.[...]

  • Page 109

    Specifications Maintenance and Serv ice Guide 6 – 3 Ta b l e 6 - 2 14.1-inch XGA, TFT Displa y Dimensions Height Depth Width 8.46 in 11.22 in 14.10 in 21.40 cm 28.50 cm 35.81 cm Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120 nits typical Pixel resolution Pitch Fo r m at Configuration 1024 × 768 RGB vertical str ipe 0.264[...]

  • Page 110

    6 – 4 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 3 13.3-inch XGA, TFT Displa y Dimensions Height Depth Width 7.98 in 10.64 in 13.3 in 20.28 cm 27.03 cm 33.79 cm Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120 nits typical Pixel resolution Pitch Fo r m at Configuration 1024 × 768 RGB vertical str ipe 0.264 [...]

  • Page 111

    Specifications Maintenance and Serv ice Guide 6 – 5 T able 6-3 Hard Drives 30.0 GB 20.0 GB 15.0 GB User capacity per drive 1 30.0 GB 20.0 GB 15.0 GB Drive height (with drive frame , in mm) 9.5 9.5 9.5 Drive width (with drive frame , in mm) 70.0 70.0 70.0 Interface type ATA - 5 ATA - 5 ATA - 4 Seek times (typical read, including setting) Single tr[...]

  • Page 112

    6 – 6 Maintenance and Ser vice Guide Specifications 30.0 GB 20.0 GB 15.0 GB Physical configuration Cylinders 3 Heads Sectors per trac k 3 Bytes per sector 22,784 6 293 – 560 512 22,784 4 293 – 560 512 25,800 2 398 – 731 512 Buffer size 3 2 MB 2 MB 512 KB Disk rotational speed (rpm) 4200 4200 4200 T ransfer rate Interface max (MB/s) 2 Media [...]

  • Page 113

    Specifications Maintenance and Serv ice Guide 6 – 7 Ta b l e 6 - 4 Diskette Drive Diskette size 3.5 inch Light On system Height 0.5 in 12.7 mm Bytes per sector 512 Sectors per trac k High density Low density 18 (1.44 MB) 9 15 (1.2 MB) T racks per side High density Low density 80 80 Read/write heads 2 A verage seek times T rack-to-trac k (high/low[...]

  • Page 114

    6 – 8 Maintenance and Ser vice Guide Specifications T abl e 6-5 CD-ROM Drive Applicable disk CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fix ed pack ets only) CD-Bridge Center hole diameter .59 in 1.5 cm Disk dia[...]

  • Page 115

    Specifications Maintenance and Serv ice Guide 6 – 9 T able 6-6 DV D - R O M D r i v e Applicable disk D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter .59 in 1.5 cm Disk dia[...]

  • Page 116

    6 – 10 Maintenance and Ser vice Guide Specifications T abl e 6-7 CD-R W Drive Center hole diameter .59 in .39 cm Disk diameter 12 cm, 8 cm Disk thickness .47 in .12 cm Tr a c k p i t c h .74 µm Access time Random Full stroke < 150 ms < 225 ms A udio output level Line-out, 0.7 Vrms Cache b uffer 128 KB/s minimum Data transfer rate Sustained[...]

  • Page 117

    Specifications Maintenance and Serv ice Guide 6 – 11 T able 6-8 AC A d a p t e r Dimensions Height Depth Width 1.10 in 1.42 in 3.70 in 2.79 cm 3.61 cm 9.40 cm W eight .39 lb .18 kg P ower supply (input) Operating v oltage Operating current Operating frequency range Maximum transient 90 to 260 V A C RMS nominal 1.3 A RMS 47 to 63 Hz nominal 4/50 k[...]

  • Page 118

    6 – 12 Maintenance and Ser vice Guide Specifications T able 6-10 System DMA Hard ware DMA System Function DMA0 A vailab le for audio DMA1 Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2 Disk ette drive DMA3 ECP par allel por t LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not a vailab le) DMA5 A vailab le [...]

  • Page 119

    Specifications Maintenance and Serv ice Guide 6 – 13 T able 6-11 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (def ault)* IRQ6 Diskette driv e IRQ7 P arallel por t IRQ8 Real time clock (R TC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal p[...]

  • Page 120

    6 – 14 Maintenance and Ser vice Guide Specifications T able 6-12 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interr upt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “ Super IO ” configuration f o[...]

  • Page 121

    Specifications Maintenance and Serv ice Guide 6 – 15 I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor b usy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fixe d disk controller 178 - 1EF Unused 1F0 - 1F7 Primary fixed disk contr[...]

  • Page 122

    6 – 16 Maintenance and Ser vice Guide Specifications I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Un used 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette drive controller 378 - 37F P arallel por t (LPT1/def ault) 380 - 387 Unused 388 - 38B FM synthesiz er - OPL3 38C - 3AF Unused 3B0[...]

  • Page 123

    Specifications Maintenance and Serv ice Guide 6 – 17 T able 6-13 System Memory Map Size Memory Address System Function 640 KB 00000000 - 0009FFFF Base memory 128 KB 000A0000 - 000BFFFF Video memor y 48 KB 000C0000 - 000CBFFF Video BIOS 160 KB 000C8000 - 000E7FFF Unused 64 KB 000E8000 - 000FFFFF System BIOS 15 MB 00100000 - 00FFFFFF Extended memor[...]

  • Page 124

    Maintenance and Serv ice Guide A – 1 A Connector Pin Assignments Ta b l e A - 1 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit - 6 Receive - 3 Receiv e + 7 Un used 4U n u s e d 8 U n u s e d 6 5 4 3 2 1 7 8[...]

  • Page 125

    A – 2 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 2 RJ-11 Modem Pin Signal Pin Signal 1U n u s e d 4 U n u s e d 2 Tip 5 Unused 3R i n g 6U n u s e d Ta b l e A - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data - 4 Ground[...]

  • Page 126

    Connector Pin Assignments Maintenance and Serv ice Guide A – 3 Ta b l e A - 4 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y -Luminance (Intensity) 2 Ground (C) 4 C-Chrominance (Color)[...]

  • Page 127

    A – 4 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 5 Pa ra l l e l Pin Signal Pin Signal 1 Strobe* 10 Ackno wledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 P aper out 4 Data bit 2 13 Select 5 Data bit 3 14 A uto line feed* 6 Data bit 4 15 Error* 7 Data bit 5 16 Initializ e pr inter* 8 Data bit 6 17 Select in* 9 Data bit 7 18[...]

  • Page 128

    Connector Pin Assignments Maintenance and Serv ice Guide A – 5 Ta b l e A - 6 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog 1 6 11 5 1[...]

  • Page 129

    A – 6 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 7 Stereo Speaker/Headphone Pin Signal Pin Signal 1 A udio out 2 Ground 2 1 Ta b l e A - 8 Microphone Pin Signal Pin Signal 1 A udio in 2 Ground 2 1[...]

  • Page 130

    Maintenance and Serv ice Guide B – 1 B P o wer Cor d Set Requirements 3-Conductor P ower Cor d Set The computer ’ s wide range input feature permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set receiv ed with the computer meets the requirements for use in the country where the equipment is pu[...]

  • Page 131

    B – 2 Maintenance and Ser vice Guide P ow er Cord Set Requirements Country-Specific Requirements Notes 1. The flexible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm 2 conductor size. Power cord set f ittings (appliance coupler and wall plug) must bear the certif ication mark of the agency responsible for e v aluation in the count[...]

  • Page 132

    P ow er Cord Set Requirements Maintenance and Serv ice Guide B – 3 2. The flexible cord must be T ype SPT -3 or equi v alent, No. 18 A WG, 3-conductor . The wall plug must be a two-pole grounding type with a NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A, 250V) configuration. 3. The appliance coupler , flexible cord, and w all plug must bear a “ T ?[...]

  • Page 133

    Maintenance and Serv ice Guide C – 1 C Scre w Listing This appendix provides specif ication and reference information for the scre ws used in the computer . All screws listed in this appendix are av ailable in the Miscellaneous Screw Kit, spare part number 251366-001. Ta b l e C - 1 Phillips M3 × 8.0 Screw Color Qty Length Thread Head Width Silv[...]

  • Page 134

    C – 2 Maintenance and Ser vice Guide Ta b l e C - 2 Phillips M3.0 × 4.0 Screw Color Qty Length Thread Head Width Black 4 4.0 mm 3.0 mm 6.0 mm Where used: F our screws that secure the hard drive to the hard driv e sleev e (documented in Section 5.3)[...]

  • Page 135

    Maintenance and Serv ice Guide C – 3 Ta b l e C - 3 Phillips M2.0 × 5.0 Screw Color Qty Length Thread Head Width Silver 4 5.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the memory expansion compartment cover to the base enclosure (documented in Section 5.4)[...]

  • Page 136

    C – 4 Maintenance and Ser vice Guide Ta b l e C - 3 Phillips M2.0 × 5.0 Screw (Contin ued) Color Qty Length Thread Head Width Silver 4 5.0 mm 2.0 mm 5.0 mm Where used: T wo screws that secure the k eyboard shield to the top co ver (documented in Section 5.7)[...]

  • Page 137

    Maintenance and Serv ice Guide C – 5 Ta b l e C - 3 Phillips M2.0 × 5.0 Screw (Contin ued) Color Qty Length Thread Head Width Silver 4 5.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the system board to the base enclosure (documented in Section 5.16)[...]

  • Page 138

    C – 6 Maintenance and Ser vice Guide Ta b l e C - 4 Phillips M2.0 × 9.0 Screw Color Qty Length Thread Head Width Black 15 9.0 mm 2.0 mm 5.0 mm Where used: T wo screws that secure the s w itch co ver to the base enclosure memory e xpansion compar tment cov er to the base enclosure (documented in Section 5.6)[...]

  • Page 139

    Maintenance and Serv ice Guide C – 7 Ta b l e C - 4 Phillips M2.0 × 9.0 Screw (Continued) Color Qty Length Thread Head Width Black 15 9.0 mm 2.0 mm 5.0 mm Where used: Eight screws that secure the top co ver to the base enclosure (documented in Section 5.11)[...]

  • Page 140

    C – 8 Maintenance and Ser vice Guide Ta b l e C - 4 Phillips M2.0 × 9.0 Screw (Continued) Color Qty Length Thread Head Width Black 15 9.0 mm 2.0 mm 5.0 mm Where used: T wo screws that secure the top co ver to the base enclosure (documented in Section 5.11)[...]

  • Page 141

    Maintenance and Serv ice Guide C – 9 Ta b l e C - 4 Phillips M2.0 × 9.0 Screw (Continued) Color Qty Length Thread Head Width Black 15 9.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the right displa y suppor t to the base enclosure (documented in Section 5.15)[...]

  • Page 142

    C – 10 Maintenance and Ser vice Guide Ta b l e C - 4 Phillips M2.0 × 9.0 Screw (Continued) Color Qty Length Thread Head Width Black 15 9.0 mm 2.0 mm 5.0 mm Where used: T wo screws that secure the left displa y suppor t to the base enclosure (documented in Section 5.16)[...]

  • Page 143

    Maintenance and Serv ice Guide C – 11 Ta b l e C - 5 Phillips M2.0 × 10.5 Screw Color Qty Length Thread Head Width Silver 5 10.5 2.0 mm 5.0 mm Where used: F our screws that secure the displa y to the base enclosure through the rear panel (documented in Section 5.10)[...]

  • Page 144

    C – 12 Maintenance and Ser vice Guide Ta b l e C - 5 Phillips M2.0 × 10.5 Screw (Contin ued) Color Qty Length Thread Head Width Silver 5 10.5 2.0 mm 5.0 mm Where used: One screw that secures the displa y to the base enclosure through the r ight hinge (documented in Section 5.10)[...]

  • Page 145

    Maintenance and Serv ice Guide C – 13 Ta b l e C - 6 Phillips M2.0 × 12.0 Screw Color Qty Length Thread Head Width Black 1 12.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the displa y to the base enclosure through the left hinge (documented in Section 5.10)[...]

  • Page 146

    C – 14 Maintenance and Ser vice Guide Ta b l e C - 7 Phillips M2.0 × 6.5 Screw Color Qty Length Thread Head Width Silver 5 6.5 mm 2.0 mm 5.0 mm Where used: One screw that secures the top co ver to the base enclosure through the rear panel (documented in Section 5.11)[...]

  • Page 147

    Maintenance and Serv ice Guide C – 15 Ta b l e C - 7 Phillips M2.0 × 6.5 Screw (Continued) Color Qty Length Thread Head Width Silver 5 6.5 mm 2.0 mm 5.0 mm Where used: One screw that secures the top co ver to the base enclosure (documented in Section 5.11)[...]

  • Page 148

    C – 16 Maintenance and Ser vice Guide Ta b l e C - 7 Phillips M2.0 × 6.5 Screw (Continued) Color Qty Length Thread Head Width Silver 5 6.5 mm 2.0 mm 5.0 mm Where used: One screw that secures the right displa y suppor t and sub I/O board to the base enclosure; this screw also secures the modem g round cable (documented in Section 5.15)[...]

  • Page 149

    Maintenance and Serv ice Guide C – 17 Ta b l e C - 7 Phillips M2.0 × 6.5 Screw (Continued) Color Qty Length Thread Head Width Silver 5 6.5 mm 2.0 mm 5.0 mm Where used: T wo screws that secure the hard driv e brack et to the base enclosure (documented in Section 5.16)[...]

  • Page 150

    C – 18 Maintenance and Ser vice Guide Ta b l e C - 8 Phillips M2.0 × 5.0 Screw Color Qty Length Thread Head Width Gold 2 5.0 mm 2.0 mm 6.0 mm Where used: T wo screws that secure the speak er assemblies to the base enclosure (documented in Section 5.12)[...]

  • Page 151

    Maintenance and Serv ice Guide C – 19[...]

  • Page 152

    Maintenance and Serv ice Guide Index – 1 Inde x 1394 jack 1 – 15 A AC adapter spare part numbers 3 – 10 specifications 6 – 11 audio troubleshooting 2 – 17 B base enclosure illustrated 3 – 6 spare part number 3 – 7 battery components bay, location 1 – 13 , 1 – 21 external battery charger, spare part number 3 – 11 light 1 – 13 ,[...]

  • Page 153

    Index – 2 Maintenance and Service Guide Inde x S-video A – 3 universal serial bus (USB) connector A – 2 connectors 4 – 2 cursor control keys 1 – 17 D design overview 1 – 22 digital audio button 1 – 18 disassembly sequence chart 5 – 3 diskette drive illustrated 3 – 9 OS loading problems 2 – 15 spare part number 3 – 9 specificat[...]

  • Page 154

    Inde x Maintenance and Serv ice Guide Index – 3 G grounding equipment/methods 4 – 6 H hard drive bay 1 – 15 , 1 – 20 bracket illustrated 3 – 2 , 3 – 8 removal 5 – 37 illustrated 3 – 4 , 3 – 6 , 3 – 9 OS loading problems 2 – 12 removal 5 – 5 retention screw 1 – 20 , 5 – 5 shield illustrated 3 – 2 , 3 – 8 removal 5 –[...]

  • Page 155

    Index – 4 Maintenance and Service Guide Inde x mini PCI communications board illustrated 3 – 4 removal 5 – 31 spare part numbers 3 – 5 , 5 – 31 models 1 – 2 modem illustrated 3 – 4 jack, pin assignments A – 2 removal 5 – 31 spare part numbers 3 – 5 , 5 – 31 troubleshooting 2 – 22 modem adapter, spare part numbers 3 – 10 mo[...]

  • Page 156

    Inde x Maintenance and Serv ice Guide Index – 5 power management features 1 – 11 processor illustrated 3 – 4 installation 5 – 19 removal 5 – 18 spare part numbers 3 – 5 , 5 – 18 Q QuickDock port replicator, spare part number 3 – 10 R real time clock (RTC) battery illustrated 3 – 2 , 3 – 8 removal 5 – 30 rear panel components 1[...]

  • Page 157

    Index – 6 Maintenance and Service Guide Inde x S-video connector location 1 – 14 pin assignments A – 3 switch cover illustrated 3 – 2 , 3 – 8 removal 5 – 11 system board illustrated 3 – 4 , 3 – 6 removal 5 – 36 spare part number 3 – 5 , 5 – 36 system memory map 6 – 17 T tools required 4 – 1 top components 1 – 18 top cove[...]