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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Compaq NW8000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Compaq NW8000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Compaq NW8000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Compaq NW8000 should contain:
- informations concerning technical data of Compaq NW8000
- name of the manufacturer and a year of construction of the Compaq NW8000 item
- rules of operation, control and maintenance of the Compaq NW8000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Compaq NW8000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Compaq NW8000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Compaq service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Compaq NW8000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Compaq NW8000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Thank you for purchasing this Factory Service Manual CD/DVD from servicemanuals4u.com. Please check out our eBay auctions for more great deals on Factory Service Manuals: servicemanuals4u[...]
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Page 2
Main tenan ce and Ser vice Gui de HP Co mpaq Bu siness Noteboo k nc8000 HP Co mpaq Mobile W or kstati on n w8000 Doc ument P art Number : 3 3 3 9 5 4 -00 2 January 2004 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on identifying notebook features, components, and s[...]
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Page 3
© Copyright 2004 He wlett-Packard De velopment Company , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. SD Logo is a trademark of its proprietor . Bluetooth is a tradem[...]
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Maintenance and Serv ice Guide iii Cont ent s 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–14 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–16 1.4 Power Management . . .[...]
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Page 5
iv Maintenance and Servi ce Guide Cont en ts 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit Components . . . . . . . . . . 3–8 3.4 Miscellaneous Cable Kit Components . . . . . . . . . . .[...]
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Page 6
Conte nts Maintenance and Servi ce Guide v 5.15 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29 5.16 Security Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30 5.17 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–31 5.18 Top Cover . . . . . . . . . . . . . . . . . . . . . . . .[...]
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Maintenance and Serv ice Guide 1–1 1 Product Des c ription The HP Compaq Business Notebook nc8000 and HP Compaq Mobile W orkstation nw8000 of fer adv anced modularity , an Intel® Pentium® M processor with 64-bit architecture, an A TI MOBILITY RADEON 9600 Pro graphics controller with 128 or 64 MB of discrete video memory , and extensi ve multime[...]
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Page 8
1–2 Maintenance and Servi ce Guide Produc t Descr iption 1.1 M o d e l s Notebook model information is sho wn in T ables 1-1 through 1-3. Configuration code L Y2Z applies to all models of the HP Compaq Business Notebook nc8000. Configuration code MDBZ applies to all models of the HP Compaq Mobile W orkstation nw8000. Ta b l e 1 - 1 HP Compaq Busi[...]
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Page 9
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–3 7 Integrated communication/ wireless de vice G = Combination modem + GB NIC N = None b = 802.11b d = 802.11a/b/g g = 802.11a/b + Bluetooth® i = 802.11b + Bluetooth j = 802.11g + Bluetooth k = 802.11a/b + Bluetooth m = 802.11a/b/g + Bluetooth p = Bluetooth 8 RAM 10 = 1.0-GB 51 = 512-MB 25 [...]
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Page 10
1–4 Maintenance and Servi ce Guide Produc t Descr iption Ta b l e 1 - 2 HP Compaq Business Notebook nc8000 Models These HP Compaq Business Notebook nc 8000 models f eature the following: ■ Dual point (pointing stick an d T ouchP ad) pointing de vice ■ 128-MB discrete video memory ■ 8-cell, lithium ion (Li-Ion) batter y pack ■ 3-year w arr[...]
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Page 11
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–5 These HP Compaq Business Notebook nc 8000 models f eature the following: ■ Dual point (pointing stick an d T ouchP ad) pointing de vice ■ 64-MB discrete video memor y ■ 8-cell, Li-Ion batter y pack ■ 3-year w arranty on par ts and labor Cnc8000 P 170 X5 60 W Gm 51 P F rench Canada [...]
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1–6 Maintenance and Servi ce Guide Produc t Descr iption Cnc8000 P 160 S5 40 D Gn 51 P Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Europe Fr a n c e F rench Canada Germany Greece Hong K ong Hungar y Iceland India Israel Italy Jap an Japan English Ko r e a DN889A UUF DN889A ABG DN889A UUG DN889A AC4 DN889A AKB DN889A ABY DN889A[...]
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Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–7 Cnc8000 P 160 S5 40 D Gn 51 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark Europe Fr a n c e F rench Canada Germany Greece Hong K ong Hungar y Iceland India Israel Italy Jap an Japan English Ko r e a DN890A UUF DN890A ABG DN890A UUG DN890A AC4 DN890A AKB DN890A ABY DN890[...]
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1–8 Maintenance and Servi ce Guide Produc t Descr iption Cnc8000 RP 150 U5 60 W Gj 51 P Europe DU250S#ABB Cnc8000 RP 150 X5 40 D Gi 25 P P eople’ s Republic of China DT818P#AB2 Cnc8000 RP 150 X5 40 D Gp 25 2 Belgium Czech Repub lic Denmark Europe Fr a n c e Germany Greece Hungar y Iceland Israel Italy The Netherlands DJ244A#UUG DJ244A#AKB DJ244[...]
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Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–9 Cnc8000 RP 150 X5 40 W Gi 25 P P eople’ s Republic of China DT819P#AB2 Cnc8000 RP 150 X5 60 W Gb 25 P T aiwan DT815P#AB0 Cnc8000 RP 150 Y5 40 D Gb 25 P P eople’ s Republic of China DS814P#AB2 Cnc8000 RP 150 Y5 40 W Gi 51 P P eople’ s Republic of China DT817P#AB2 Cnc8000 RP 150 Y5 60 [...]
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1–10 Maintenance and Servi ce Guide Produc t Descr iption Ta b l e 1 - 3 HP Compaq Mobile W orkstation nw8000 Models These HP Compaq Mobile W or kstation nw8000 models f eature the following: ■ Dual point (pointing stick an d T ouchP ad) pointing de vice ■ 128-MB discrete video memory ■ TPM security card ■ 8-cell, Li-Ion batter y pack ■[...]
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Page 17
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–11 These HP Compaq Mobile W or kstation nw8000 models f eature the following: ■ Dual point (pointing stick an d T ouchP ad) pointing de vice ■ 128-MB discrete video memory ■ 8-cell, Li-Ion batter y pack ■ 3-year w arranty on par ts and labor Cnw8000 P 170 U5 60 Y Gd 10 P A ustralia H[...]
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1–12 Maintenance and Servi ce Guide Produc t Descr iption Cnw8000 P 170 U5 60 W Gm 51 P Asia P acific DU534P UUF Cnw8000 P 170 U5 60 W Gd 10 P Asia P acific DU535P UUF Japan DU529P ABJ Cnw8000 P 170 U5 60 W Gd 10 2 Japan DU530P ABJ Cnw8000 P 170 U5 60 W Gd 51 P Japan DU531P ABJ Cnw8000 P 170 S5 60 W Gk 51 P Europe Fr a n c e Germany Italy DQ556A [...]
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Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–13 Cnw8000 P 170 U5 60 W Gg 51 P Belgium Europe Fr a n c e Germany Italy DJ294A UUG DJ294A ABB DJ294A ABF DJ294A ABD DJ294A ABZ Spain Sweden Switzerland United Kingdom DJ294A ABE DJ294A AK8 DJ294A UUZ DJ294A ABU Cnw8000 P 160 S5 40 W Gn 51 P F rench Canada DH920U ABC United States DH920U ABA[...]
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Page 20
1–14 Maintenance and Servi ce Guide Produc t Descr iption 1. 2 F e a t u r e s ■ Intel Pentium M 1.7-, 1.6-, 1.5-, and 1.4-GHz processors, all with 1024-KB L2 cache and 400-MHz processor side bus, v arying by notebook model ■ 15.1-inch UXGA (1600×1200), SXGA+ (1400×1050), or XGA (1024×768) TFT display with ov er 16.7 million colors, v aryi[...]
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Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–15 ■ External 65-W A C adapter with po wer cord ■ 8-cell Li-Ion battery pack ■ HP PremierSound audio ■ Support for the follo wing optical driv es: ❏ 24X Max D VD/CD-R W Combo Driv e ❏ 24X Max D VD+R W/R and CD-R W Combo Drive ❏ 8X Max D VD-R OM Dri ve ❏ 24X Max CD-R OM Dri ve[...]
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1–16 Maintenance and Servi ce Guide Produc t Descr iption 1. 3 C l e a r i n g a P a s s w o r d If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear the CMOS memory: 1. Prepare the notebook for disassembly (refer to Section “5.3 Preparing the Notebook for Disassembly” f[...]
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Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–17 1 .5 External Com ponen ts The external components on the front and right side of the notebook are sho wn below and described in T able 1-4. F ront and R ight -Side Components[...]
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1–18 Maintenance and Servi ce Guide Produc t Descr iption Ta b l e 1 - 4 Front and Right-Side Components Item Component Function 1 Stereo speakers (2) Produce stereo sound. 2 Displa y release latch Opens the notebook. 3 Mute button Mutes the system volume . The button lights up when volume is m uted. 4 V olume control but t o ns Increase and decr[...]
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Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–19 The external components on the rear and left side are sho wn belo w and described in T able 1-5. Rear and L eft-Side Components Ta b l e 1 - 5 Rear and Left-Side Components Item Component Function 1 USB connectors (2) Connect US B 1.1- and 2.0-compliant de vices to the notebook using a st[...]
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1–20 Maintenance and Servi ce Guide Produc t Descr iption 3 P ow er connector Connects an A C adapter or an optional A utomobile P ower Adapter/Charger or Aircraft P ower Adapter . 4 Serial connector Connects an optional serial device. 5 P arallel connector Connects an optional parallel de vice, such as an e xter nal diskette drive or a printer .[...]
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Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–21 The notebook ke yboard components are shown belo w and described in T able 1-6. Ke y b o a r d C o m p o n e n t s[...]
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1–2 2 Maintenance and Servi ce Guide Produc t Descr iption Ta b l e 1 - 6 Ke yboard Components Item Component Function 1 Windows logo k ey Displays the Windo ws Star t menu. 2 fn ke y Ex ecutes frequently used system functions when pressed in combination with a function ke y or the esc key . 3 caps lock ke y Enables capital alphabetic char acter [...]
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Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 3 The notebook top components are sho wn below and described in T able 1-7. To p C o m p o n e n t s[...]
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1–2 4 Maintenance and Servi ce Guide Produc t Descr iption Ta b l e 1 - 7 T op Components Item Component Function 1 Intake v ents (2) Enable airflo w to cool internal components. Ä T o prev ent ov erheating, do not obstruct vents. Using the notebook on a soft surf ace, such as a pillow , blank et, rug, or thick clothing, can blo ck a i rf l ow .[...]
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Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 5 T op Components (C ontinued)[...]
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1–2 6 Maintenance and Servi ce Guide Produc t Descr iption Ta b l e 1 - 7 T op Components (Continued) Item Component Function 10 MultiBay light On: A dr ive in the MultiBa y is being accessed. 11 Drive light On: One of the follo wing integrated drives is being accessed: ■ Hard drive ■ Fix ed optical drive 12 Batter y light On: A batter y pack[...]
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Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 7 The external components on the bottom of the notebook are sho wn below and described in T able 1-8. Bottom Components[...]
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1–2 8 Maintenance and Servi ce Guide Produc t Descr iption Ta b l e 1 - 8 Bottom Components Item Component Function 1 MultiBay Suppor ts an optional MultiBay de vice, such as a drive or battery pack. 2 MultiBay release latch Allows remov al of the MultiBa y drive. 3 Bluetooth compar tment Holds a Bluetooth de vice. ✎ Bluetooth is not available [...]
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Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 9 1. 6 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The[...]
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Maintenance and Serv ice Guide 2–1 2 T r oubl eshooting Å W ARNIN G: Only au thori z ed techni ci ans trained b y HP should re pair t his equipment . All tr oubleshooting and r epair pr ocedures ar e detailed to allo w only su bassembl y/module -lev el repair . Becau se of the comple xity of the indi vi dual boards and suba ssemblies , do not at[...]
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2–2 Maintenance and Servi ce Guide T r oubleshooting ■ Diagnostics f or Windows —A system information and diagnostic utility that is used within the W indo ws operating system. Use this utility whene ver possible to: ❏ Display system information. ❏ T est system components. ❏ T roubleshoot a de vice configuration problem in W indo ws XP [...]
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T r oubleshooting Maintenance and Serv ice Guide 2–3 Selecting fro m the Fi le Menu Ta b l e 2 - 1 File Menu Select T o Do This System Inf or mation ■ View identification inf o rmation about the notebook, a P or t Replicator , and any battery packs in the system. ■ View specification inf ormation about the processor , memory and cache size, a[...]
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Page 39
2–4 Maintenance and Servi ce Guide T r oubleshooting Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Setup P ass word Enter , change, or delete a Setup password. The Setup pass word is called an administrator pass word in Computer Security , a program accessed from the Windows Control P anel. P ow er-on P assw o[...]
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Page 40
T r oubleshooting Maintenance and Serv ice Guide 2–5 Selec ting from the Adv anced Menu T ab le 2-3 Adv anced Menu Select T o Do This Language Change the Comp uter Setup language. Boot Options Enable/disab le: ■ QuickBoot, which starts the notebook more quickly b y eliminating some star tup tests. If you suspect a memory failure and w ant to te[...]
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2–6 Maintenance and Servi ce Guide T r oubleshooting De vice Options (continued) ■ Change the parallel por t mode from Enhanced P arallel P o r t (EPP , the def ault setting) to standard, bidirectional EPP , or Enhanced Capabilities P or t (ECP). ■ Set video-out mode to NTSC (def ault), P AL, NTSC-J , or P AL-M.* ■ Enable/disab le all setti[...]
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Page 42
T r oubleshooting Maintenance and Serv ice Guide 2–7 2.2 Usin g Dia gnos tic s for Windo w s When you access Diagnostics for W indo ws, a scan of all system components is displayed on the screen before the diagnostics windo w opens. Y ou can display more or less information from anywhere within Diagnostics for W indo ws by selecting Le vel on the[...]
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2–8 Maintenance and Servi ce Guide T r oubleshooting Obtainin g , Saving, or Printin g Dia gnosti c Te s t I n f o r m a t i o n 1. Access Diagnostics for W indo ws by selecting Start > Settings > Control Panel > Diagnostics for W indows. 2. Select the T est tab . 3. In the scroll box, select the category or de vice you want to test. 4. [...]
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T r oubleshooting Maintenance and Serv ice Guide 2–9 6. Select the Begin T esting button. 7. Select a tab to vie w a test report: ❏ Status tab —Summarizes the tests run, passed, and failed during the current testing session. ❏ Log tab —Lists tests run on the system, the number of times each test has run, th e number of errors found on eac[...]
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Page 45
2–10 Maintenance and Servi ce Guide T r oubleshooting 2.3 T roubleshootin g Flo wch ar ts Ta b l e 2 - 4 T r oubleshooting Flowcharts Overview Flowch ar t Description 2.1 Initial troub leshooting 2.2 No pow er , par t 1 2.3 No pow er , par t 2 2.4 No pow er , par t 3 2.5 No pow er , par t 4 2.6 No video , par t 1 2.7 No video , par t 2 2.8 Nonfun[...]
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T r oubleshooting Maintenance and Serv ice Guide 2–11 Flo wch art 2. 1—Initial T roubleshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Flowchart 2.17, Nonfunctioning Device. Go to [...]
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Page 47
2–12 Maintenance and Servi ce Guide T r oubleshooting Flo wch art 2.2—N o P ow er , P art 1 1. Reseat the power cables in the Port Replicator and at the AC outlet. 2. Ensure that the AC power source is active. 3. Ensure that the power strip is working. Done Remove from Port Replicator (if applicable). Power up on battery power? Power up on AC p[...]
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Page 48
T r oubleshooting Maintenance and Serv ice Guide 2–13 Flo wc har t 2.3—No P o w er , P ar t 2 Continued from Flowchart 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging it, moving it to another notebook, or replacing it. Power on? Done Y Replace power supp[...]
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Page 49
2–14 Maintenance and Servi ce Guide T r oubleshooting Flo wch art 2.4—N o P ow er , P art 3 Continued from Flowchart 2.3, No Power , Part 2. Reseat AC adapter in notebook and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet active? T ry d[...]
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Page 50
T r oubleshooting Maintenance and Serv ice Guide 2–15 Flo wc har t 2.5—No P o wer , Part 4 Y N Continued from Flowchart 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest. Power on? Done N Replace the following items (if applicable) in the orde[...]
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Page 51
2–16 Maintenance and Servi ce Guide T r oubleshooting Flo wch art 2.6—N o Video, P ar t 1 A N Stand-alone or Port Replicator? No video. Replace the following one at a time. T est after each replacement. 1. Cable between notebook and notebook display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board Internal or externa[...]
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Page 52
T r oubleshooting Maintenance and Serv ice Guide 2–17 Flo wch art 2.7—N o Video, P ar t 2 Y N Continued from Flowchart 2.6, No Video, Part 1. Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Verify that notebook is properly seated in Port Replicator , and check for bent pins on cable and [...]
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Page 53
2–18 Maintenance and Servi ce Guide T r oubleshooting Flo wch art 2.8—N onfunc tioning P ort Replica tor Y N Reseat power cord in Port Replicator and power outlet. N Replace the following Port Replicator components one at a time. Check notebook operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switch box 5. Po[...]
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Page 54
T r oubleshooting Maintenance and Serv ice Guide 2–19 Flo wch art 2.9—N o OS Loading No OS loading from hard drive, go to Flowchart 2.10, No OS Loading, Hard Drive Reseat power cord in Port Replicator and power outlet. No OS loading.* * NOTE: Before beginning to troubleshoot, always check cable connections, cable ends, and drives for bent or da[...]
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Page 55
2–20 Maintenance and Servi ce Guide T r oubleshooting Flo wc har t 2. 1 0—No OS Loadin g, H ard Driv e, P art 1 Go to Flowchart 2.17, Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from CD? Go t[...]
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Page 56
T r oubleshooting Maintenance and Serv ice Guide 2–21 Flo wch art 2. 1 1—No OS Loading, H ard Driv e, P art 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to Flowchart 2.13, No OS Loading from Diskette Drive. Load OS usin[...]
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Page 57
2–2 2 Maintenance and Servi ce Guide T r oubleshooting Flo wc har t 2. 1 2—No OS Loa ding , H ard Driv e, P a rt 3 Y System files on hard drive? Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Re[...]
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Page 58
T r oubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wch art 2. 1 3—No OS Loadin g, Diskette Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot notebook. Check diskette for system fi[...]
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Page 59
2–2 4 Maintenance and Servi ce Guide T r oubleshooting Flo wc har t 2. 1 4—N o OS Loading , CD- or D VD-ROM Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD- or DVD-ROM Drive. Install bootable disc and reboot notebook. Go to Flowchart 2.17, Nonfunctioning Device. Go to Flowchart 2.17, Nonfunctioning Device. Install b[...]
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Page 60
T r oubleshooting Maintenance and Serv ice Guide 2–2 5 Flo wch art 2. 1 5—No Audio, P art 1 No audio. N Notebook in Port Replicator (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Flowchart 2.16, No Audio, Part 2. Go to Flowchart 2.16, No Audio, Part 2. Go to Flowchart 2.17, Nonfun[...]
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Page 61
2–2 6 Maintenance and Servi ce Guide T r oubleshooting Flo wch art 2. 1 6—No Audio, P art 2 YN Continued from Flowchart 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace audio[...]
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T r oubleshooting Maintenance and Serv ice Guide 2–2 7 Flo wch art 2. 1 7—Nonfunc tionin g De vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook, and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device. Rea[...]
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Page 63
2–2 8 Maintenance and Servi ce Guide T r oubleshooting Flo wch art 2. 1 8—Nonfunc tionin g K e yboar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK[...]
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Page 64
T r oubleshooting Maintenance and Serv ice Guide 2–2 9 Flo wch art 2. 1 9—N onfunc tioning P ointing De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace int[...]
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Page 65
2–30 Maintenance and Servi ce Guide T r oubleshooting Flo wc har t 2.20—No Net work/Modem Connec tion Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers an[...]
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Page 66
Maintenance and Serv ice Guide 3–1 3 I llustra ted P ar ts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3. 1 Serial N umber Loca tion When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the not[...]
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Page 67
3–2 Maintenance and Servi ce Guide Illustrated P arts Catalo g 3.2 Notebook Major C om ponents Notebook Major C omponents[...]
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Page 68
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components Item Description Spare P ar t Number 1 Display assemb lies 15.0-inch, UXGA+, TFT 15.0-inch, SXGA+, TFT 15.0-inch, XGA, TFT 345060-001 345059-001 345058-001 Miscellaneous Plastics Kit , includes: 345066-001 2a 2b 2c 2d 2e 2f Left[...]
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Page 69
3–4 Maintenance and Servi ce Guide Illustrated P arts Catalo g Notebook Major C omponents (Contin ued)[...]
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Page 70
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number Miscellaneous Cable Kit , includes: 345056-001 6a 6b Modem cable Bluetooth cable 7 Modem board 325521-001 8 Fan assemb ly 345065-001 9 Heat sink (includes grease) 345067-001 10 Me[...]
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Page 71
3–6 Maintenance and Servi ce Guide Illustrated P arts Catalo g Notebook Major C omponents (Contin ued)[...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–7 T able 3-1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number 15 Optical drives 24X Max D VD+RW/R and CD-R W Combo Drive 8X Max D VD-ROM Drive 24X Max D VD/CD-RW Combo Driv e 24X Max CD-ROM Driv e 349242-001 349241-001 349243-001 349240-001 16 M[...]
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3–8 Maintenance and Servi ce Guide Illustrated P arts Catalo g 3. 3 M iscell aneous Plas tic s Kit Co mponent s Miscellaneou s Plas tics K it Com ponents T ab le 3-2 Miscellaneous Plastics Kit Components Spare P ar t Number 345066-001 Item Description 1 Left and right display hinges 2 R TC batter y 3 Mini PCI communications board shield 4 Bluetoo[...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–9 3.4 Mis cellan eous Ca bl e Kit Comp onent s Miscellaneou s Cable K it Components Ta b l e 3 - 3 Miscellaneous Cable Kit Components Spare P ar t Number 340056-001 Item Description 1 Bluetooth cable 2 Modem cable[...]
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3–10 Maintenance and Servi ce Guide Illustrated P arts Catalo g 3.5 M a s s S to ra g e D e vi ce s Mass St orage De vi ces T ab le 3-4 Mass Storage Devices Spare P ar t Number Information Item Description Spare P ar t Number 1 Hard drives (includes hard driv e bezel and frame) 80-GB 5400-r pm 60-GB 5400-r pm 40-GB 5400-r pm (all models) (all mod[...]
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Page 76
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–11 2 Optical drives 24X Max D VD+RW/R and CD-R W Combo Drive 8X Max D VD-ROM Drive 24X Max D VD/CD-RW Combo Driv e 24X Max CD-ROM Driv e 349242-001 349241-001 349243-001 349240-001 3 MultiBay de vices 1.44-MB diskette driv e 24X Max CD-ROM Driv e 8X Max Slim D VD/R+W and CD-RW Combo Dr[...]
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3–12 Maintenance and Servi ce Guide Illustrated P arts Catalo g 3.6 Miscell aneous Ta b l e 3 - 5 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number AC a d a p t e rs 90-W , PFC 65-W 239705-001 239704-001 Carrying cases Leather top load, Samsung Leather top load, SG Nylon top load, Samsung Nylon top load, SG Nylon entr[...]
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Page 78
Maintenance and Serv ice Guide 4–1 4 Remo v al and Rep la cemen t Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T oo ls Required Y ou need the follo wing tools to complete the remov al and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 scre wdriv er ■ 5.0[...]
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Page 79
4–2 Maintenance and Servi ce Guide Remo val and R eplacement Pr eliminari es 4.2 Ser vice Consi derations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassem bly from the notebook, place the subassembly (and all accompanying scre ws) a[...]
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Page 80
Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–3 4. 3 Pr e v enti ng Damage to Re mo v able Dri v es Remov able dri ves are fragile components that must be handled with care. T o pre vent damage to the notebook, damage to a remov able dri ve, or loss of information, observe the follo wing precautions: ■ Before removi[...]
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4–4 Maintenance and Servi ce Guide Remo val and R eplacement Pr eliminari es 4.4 Pre venting Elec trostatic D am ag e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks b uilt into many inte grated circuits provide some protection, b ut in many[...]
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Page 82
Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–5 ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con ve yors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to gr[...]
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4–6 Maintenance and Servi ce Guide Remo val and R eplacement Pr eliminari es 4.7 G rounding E quip men t and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10[...]
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Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–7 ■ Metal tote boxes ■ Electrostatic voltage le v els and protectiv e materials T able 4-1 sho ws ho w humidity affects the electrostatic v oltage le vels generated by dif ferent acti vities. T able 4-2 lists the shielding protection pro vided by antistatic bags and fl[...]
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Page 85
Maintenance and Serv ice Guide 5–1 5 Remo v al and Rep la cemen t Procedur es This chapter provides remo val and replacement procedures. There are 62 scre ws in eight different sizes that must be remo ved, replaced, and loosened when servicing the notebook. Make note of each scre w size and location during remov al and replacement. Refer to Appen[...]
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Page 86
5–2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 1 S e r i a l N u m b e r Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Seri al Nu mber Location 5 .2 Disassembl y Seque nce Chart Use the chart belo w to determine[...]
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Page 87
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 Section Description # of Screws Removed 5.4 Notebook feet 0 5.5 MultiBay de vice 0 5.6 Bluetooth board 3 5.7 Optical dr ive 1 5.8 K eyboard 1 5.9 Memor y expansion board 0 5.10 Modem board 2 5.11 Mini PCI communications board 2 5.12 Heat sink 5 5.13 Processor 0 5.14 LED swit[...]
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5–4 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 .3 Preparing t he No tebook for Disasse mbl y Before you begin an y remov al or installation procedures: 1. Sav e your work, exit all applications, and shut do wn the notebook. If you are not sure whet her the notebook is of f or in hibernation, briefly press the po wer b[...]
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Page 89
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 4. Remov e the battery pack by follo wing these steps: a. T urn the notebook upside down with the front facing you. b . Slide and hold the battery release latch 1 tow ard the back of the notebook. c. Use the notch in the battery pack to slide the battery pack to the right 2 [...]
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Page 90
5–6 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. Remov e the battery bezel by sliding it do wn and off of the battery pack. ✎ The battery bezel is included in the Miscellaneous Plastics Kit, spare part number 345066-001. Re mov ing the Battery Bezel Re verse the abov e procedure to install the battery pack and batter[...]
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Page 91
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–7 6. Remov e the hard driv e by follo wing these steps: a. T urn the notebook upside down with the front facing you. b . Remov e the T8M2.0×6.0 hard driv e cov er screw 1 . c. Slide and hold the tab on the hard dri ve cov er to the left 2 . d. Swing the right edge of the hard[...]
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Page 92
5–8 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es e. Use the Mylar tab 1 to slide the hard dri ve to the right 2 to disconnect it from the system board. f. Lift the hard dri ve straight up to remov e it 3 . Re mov ing the Hard Dr i ve[...]
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Page 93
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–9 g. Remov e the two T5M2.5×4.0 scre ws 1 and the two PM3.0×3.5 scre ws 2 that secure the hard driv e to the hard dri ve frame. h. Use a 4.0-mm socket to remo ve the two M2.0×10.0 alignment pins 3 that secure the hard dri ve to the hard dri ve frame. i. Remov e the hard dri[...]
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5–10 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 .4 Notebook Feet The notebook feet are adhesi ve-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 345066-001. The feet attach to the base enclosure as illustrated belo w . Notebook F eet Locations[...]
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Page 95
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–11 5. 5 M u l t i B a y D ev i c e 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. T urn the notebook upside down with the left side facing you. 3. Slide and hold the MultiBay release latch to ward you 1 . 4. Use the notch in the MultiBay de vice to slide th[...]
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Page 96
5–12 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 .6 Bluetoot h B oard 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. T urn the notebook upside down with the left side facing you. 3. Remov e the T8M2.0×6.0 screw 1 that secures the Bluetooth cov er to the notebook. 4. Lift the cov er straight up to r[...]
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Page 97
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–13 5. Disconnect the Bluetooth cable from the Bluetooth board 1 and the system board 2 . ✎ The Bluetooth cable is included with the Bluetooth board and is also included in the Miscellaneous Cables Kit, spare part number 345056-001. 6. Remov e the two PM1.5×3.0 scre ws 3 tha[...]
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Page 98
5–14 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 .7 O ptical Driv e 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. T urn the notebook upside down with the right side facing you. 3. Remov e the T8M2.0×6.0 screw 1 that secures the optical dri ve to the notebook. 4. Insert a paper clip or similar tool[...]
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Page 99
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–15 5. 8 Keyb o a r d 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. T urn the notebook upside down with the front facing you. Spare P ar t Number Information K eyboards (include pointing stic k) Brazil Czech Repub lic Denmark Europe Fr a n c e F rench Canad[...]
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Page 100
5–16 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 3. Remov e the T8M2.×6.0 screw that secures the k eyboard to the notebook. Re mov ing the K e yboar d Scr ew[...]
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Page 101
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–17 4. T urn the notebook right-side up with the front facing you. 5. Open the notebook. 6. Slide the four tabs 1 on the top edge of the ke yboard to ward you. 7. Lift the rear edge of the ke yboard up and swing it towa rd you 2 until it rests on the palm rest. Rel e a s i ng t[...]
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Page 102
5–18 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 8. Release the zero insertion force (ZIF) connector 1 to which the pointing stick cable is attached and disconnect the cable 2 . 9. Release the ZIF connector 3 to which the ke yboard cable is attached and disconnect the cable 4 . Disconnecting the K ey board C ables 10. Re[...]
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Page 103
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–19 5 .9 Memor y Expansion B oard 1. Prepare the notebook for disassembly . Refer to Section 5.3. 2. Release the ke yboard (Section 5.8). 3. Spread the retaining tabs 1 that secure the memory expansion board to the sock et. The free end of the board rises. 4. Pull the board aw [...]
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Page 104
5–20 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 1 0 M o d e m B o a r d 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the ke yboard (Section 5.8). 3. Remov e the two T8M2.0×4.0 scre ws 1 that secure the modem board to the notebook. 4. Lift up on the right side of the modem board 2 to disconnect t[...]
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Page 105
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–21 5. T urn the modem board upside down 1 . 6. Disconnect the modem cable 2 from the modem. Disconnecting the Modem Boar d Cable 7. Remov e the modem board. Re verse the abov e procedure to install the modem board.[...]
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Page 106
5–2 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 1 1 M i n i P C I C o m m u n i c a t i o n s B o a r d 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the ke yboard (Section 5.8). 3. Remov e the two T8M2.0×4.0 scre ws 1 that secure the Mini PCI communications board shield to the notebook. 4. Lift[...]
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Page 107
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 3 5. Disconnect the two antenna cables 1 from the board. Make note of which cable connects to which terminal. 6. Spread the retaining tabs 2 that secure the Mini PCI communications board to the socket. The free end of the board rises. 7. Pull the board aw ay from the socket [...]
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Page 108
5–2 4 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 1 2 H e a t S i n k 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the ke yboard (Section 5.8). 3. Remov e the fi ve T8M2.0×4.0 scre ws 1 that secure the heat sink to the notebook. 4. Lift the front edge of the heat sink 2 to unseat the adhesi ve gr[...]
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Page 109
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 5 ✎ Carefully clean any thermal grease residue from the heat sink 1 and processor surfaces 2 each time you remov e the heat sink. Apply ne w thermal grease to both surfaces. Remo ving the Ther mal Greas e Fr om the H eat Sink and Pr ocessor Re verse the abov e procedure to[...]
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Page 110
5–2 6 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 1 3 Pr o c e s s o r 1. Prepare the notebook for disassembly (Section 5.3). 2. Release the ke yboard (Section 5.8). 3. Remov e the heat sink (Section 5.12). 4. Use a flat-bladed scre wdriv er to turn the processor locking scre w one-quarter turn counterclockwise 1 . 5.[...]
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Page 111
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 7 5 . 1 4 LED Sw itc h Cov er 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook upside down with the rear facing you. 3. Remov e the T8M2.0×6.0 screw that secures the LED switch cov er to the notebook. Remo v ing the LED S witc h Co ver S cr ew Sp[...]
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Page 112
5–2 8 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 4. T urn the notebook right-side up with the front facing you. 5. Open the notebook. 6. Lift the left 1 and right 2 sides of the LED switch cov er to disengage the cov er from the notebook. 7. Remov e the LED switch cov er . Remo v ing the LED S witc h Co ver Re verse the[...]
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Page 113
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 9 5. 1 5 RTC B a t t e r y ✎ The R TC battery is included in the Miscellaneous Plastics Kit, spare part number 345066-001. 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the LED switch cov er (Section 5.14). 3. Disconnect the R TC battery cable 1 from th[...]
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Page 114
5–30 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 1 6 S e c u r i t y C a r d 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the LED switch cov er (Section 5.14). 3. Remov e the PM1.5×3.0 screw 1 that secures the security card to the system board. 4. Lift the security card straight up 2 to disconnec[...]
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Page 115
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–31 5 . 1 7 Di spla y Assem bly 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the keyboard (Section 5.8). 3. Disconnect the wireless antenna cables from the Mini PCI wireless communications board (Section 5.11). 4. Remov e the LED switch cov er (Section 5.14[...]
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Page 116
5–3 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 7. Position the notebook with the rear facing to ward you. 8. Remov e the two T8M2.0×6.0 scre ws 1 that secure the display hinge cov ers to the notebook. 9. Remov e the two T8M2.0×6.0 scre ws 2 that secure the display assembly to the notebook. Remo ving the Display S cr[...]
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Page 117
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 3 10. Lift the display assembly straight up 1 to remov e it from the notebook. 11. If necessary , remov e the display hinge cov ers 2 from the display assembly . ✎ The display hinge cov ers are included in the Miscellaneous Plastics Kit, spare part number 345066-001. Remo [...]
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Page 118
5–34 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 1 8 Top C ove r 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the keyboard (Section 5.8). 3. Remov e the LED switch cov er (Section 5.14). 4. Remov e the display assembly (Section 5.17). 5. T urn the notebook upside down with the front facing you. 6.[...]
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Page 119
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 7. T urn the notebook right-side up with the front facing you. 8. Remov e the TM2.0×4.0 screw 1 near the f an that secures the top cov er to the notebook. 9. Lift the front edge of the top cov er 2 until the speaker cable 3 , T ouchPad cable 4 , and microphone cable 5 are[...]
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Page 120
5–3 6 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 10. Disconnect the speaker 1 and microphone cables 2 . 11. Release the ZIF connector 3 to which the T ouchP ad cable is attached and disconnect the T ouchP ad cable 4 from the system board. Disconnecting the T op Co ver C ables 12. Remov e the top cover . Re verse the abo[...]
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Page 121
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 7 5. 1 9 S p e a ker ✎ The speaker is included with the top co ver , spare part number 345061-001. 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: ❏ K eyboard (Section 5.8) ❏ LED switch cov er (Section 5.14) ❏ Display assem[...]
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Page 122
5–38 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 2 0 T o u c hPa d ✎ The T ouchP ad and bracket are included with the top cov er , spare part number 345061-001. 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: ❏ K eyboard (Section 5.8) ❏ LED switch cov er (Section 5.14)[...]
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Page 123
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 9 5. Remov e the T ouchPad 1 from the top co ver . 6. Release the ZIF connector 2 to which the T ouchP ad cable is attached and disconnect the cable 3 . Re mov ing the T ouchP ad Re verse the abov e procedure to install the T ouchP ad and bracket.[...]
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Page 124
5–40 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 2 1 Fa n A s s e m b l y 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: ❏ K eyboard (Section 5.8) ❏ Heat sink (Section 5.12) ❏ LED switch cov er (Section 5.14) ❏ Display assembly (Section 5.17) ❏ T op co ver (Sectio[...]
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Page 125
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–41 2. Disconnect the fan cable 1 . 3. Remov e the T8M2.0×4.0 screw 2 that secures the f an assembly to the notebook. 4. Remov e the fan assembly 3 from the notebook. 5. Remov e the three PM1.5×4.0 screws 4 that secure the f an to the fan housing. 6. Remov e the fan 5 . Re mo[...]
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Page 126
5–4 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 22 Sys t e m B o a r d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory expansion boards (Section 5.9) ■ Modem board (Section 5.10) ■ M[...]
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Page 127
Remo val and R eplacement Pr ocedures Maintenance and Servi ce Guide 5 –4 3 2. Remov e the four T8M2.0×4.0 screws that secure the system board to the notebook. Re mov ing the S ys tem Boar d Scr e ws[...]
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Page 128
5–44 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 3. Flex and hold the front right corner of the base enclosure out 1 to allo w the system board to clear the base enclosure. 4. Lift the front edge of the system board 2 until the board clears the base enclosure. 5. Slide the system board to ward you 3 to remov e it from th[...]
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Page 129
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–4 5 6. If necessary , disconnect the modem cable from the system board and remov e the cable. ✎ The modem cable is included in the Miscellaneous Cables Kit, spare part number 345056-001. Re mov ing the Modem Cable Re verse the abov e procedure to install the modem cable and [...]
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Page 130
Maintenance and Serv ice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Height Width Depth 4.1 cm 32.6 cm 27.5 cm 1.61 in 12.83 in 10.83 in W eight (with main batter y pack and MultiBa y weight sa ver) 2.95 kg 6.50 lb Stand-alone power requirements Nominal operating [...]
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Page 131
6–2 Maintenance and Servi ce Guide Spe cificat ions Altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 to 3048 m -15 to 12,192 m -50 to 10,000 ft -50 to 40,000 ft Shock Operating Nonoperating 10 g, 11 ms, half-sine 60 g, 11 ms, half-sine ✎ Applicable product safety standards specify thermal limits for pla[...]
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Page 132
Specific at ions Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 15.0-inch, UXGA, TFT Displa y Dimensions Height Width Diagonal 29.9 cm 22.8 cm 38.1 cm 11.8 in 9.0 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 140 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.191 × 0.191 mm 1680 × 1200 RGB ver[...]
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Page 133
6–4 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 3 15.1-inch, SXGA+, TFT Displa y Dimensions Height Width Diagonal 29.9 cm 22.8 cm 38.1 cm 11.8 in 9.0 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 150 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.218 × 0.218 mm 1400 × 1050 RGB ve[...]
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Page 134
Specific at ions Maintenance and Serv ice Guide 6–5 Ta b l e 6 - 4 15.0-inch, XGA, TFT Displa y Dimensions Height Width Diagonal 29.9 cm 22.8 cm 38.1 cm 11.8 in 9.0 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 150 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.264 × 0.264 mm 1280 × 800 RGB verti[...]
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Page 135
6–6 Maintenance and Servi ce Guide Spe cificat ions T ab le 6-5 Hard Drives 80-GB 60-GB 40-GB User capacity per drive 1 80 GB 60 GB 40 GB Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/s ATA s e c u r i t y 100 MB/[...]
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Page 136
Specific at ions Maintenance and Serv ice Guide 6–7 Ta b l e 6 - 6 External A C Adapter W eight A C adapter Po w e r c o r d 0.29 kg 0.13 kg 0.65 lb 0.29 lb P ower supply Operating v oltage Operating current Operating frequency range Maximum transient 90 to 264 V A C RMS 1.6 A RMS 47 to 63 Hz A C 4/50 kV Ta b l e 6 - 7 6-cell, Li-Ion Battery Pac [...]
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Page 137
6–8 Maintenance and Servi ce Guide Spe cificat ions T ab le 6-8 24X Max D VD+R W/R and CD-R W Combo Drive Applicable disc DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole di[...]
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Page 138
Specific at ions Maintenance and Serv ice Guide 6–9 T ab le 6-9 24X Max D VD/CD-R W Combo Drive Applicable disc DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5[...]
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Page 139
6–10 Maintenance and Servi ce Guide Spe cificat ions T ab le 6-10 8X D VD-ROM Drive Applicable disc DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in [...]
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Page 140
Specific at ions Maintenance and Serv ice Guide 6–11 T ab le 6-11 24X CD-ROM Drive Applicable disc DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in D[...]
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Page 141
6–12 Maintenance and Servi ce Guide Spe cificat ions T abl e 6-12 System DMA Hard ware DMA System Function DMA0 A vailab le f or audio DMA1* Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2* Disk ette dr ive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not av ailable) DMA5* A vailabl[...]
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Page 142
Specific at ions Maintenance and Serv ice Guide 6–13 T ab le 6-13 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Ke yboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (def ault)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 R TC IRQ9 Assigned by operating system IRQ10 Assigned by operating system IRQ11 Assigned [...]
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Page 143
6–14 Maintenance and Servi ce Guide Spe cificat ions T abl e 6-14 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller 1 010 - 01F Unused 020 - 021 Interrupt controller 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 8 7334 “Super I/O” configuration for CPU 040 -[...]
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Page 144
Specific at ions Maintenance and Serv ice Guide 6–15 I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor b usy clear/reset 0F2 - 0FF U nused 100 - 16F Unused 170 - 177 Secondar y fixed disk controller 178 - 1EF U nused 1F0 - 1F7 Primar y fixed disk controll[...]
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Page 145
6–16 Maintenance and Servi ce Guide Spe cificat ions I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette drive controller 378 - 37F P arallel por t (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - [...]
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Page 146
Maintenance and Serv ice Guide A–1 A Conn ec tor P in As signm en ts Ta b l e A - 1 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receiv e + 7 Unused 4U n u s e d 8U n u s e d[...]
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Page 147
A–2 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 2 RJ-11 Modem Pin Signal Pin Signal 1 TX+ (ISDN modem) 4 Ring (modem) 2 TX- (ISDN modem) 5 RX+ (ISDN modem) 3 Tip (modem) 6 RX- (ISDN modem) Ta b l e A - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]
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Page 148
Connec tor Pin As signments Maintenance and Serv ice Guide A–3 Ta b l e A - 4 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y -Luminance (Intensity) 2 Ground (C) 4 C-Chrominance (Color) Ta b l e A - 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data[...]
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Page 149
A–4 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 6 A udio Line-Out Pin Signal 1G r o u n d 2 Left audio out 3 Right audio out Ta b l e A - 7 Microphone Pin Signal Pin Signal 1 A udio in 2 Ground[...]
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Page 150
Connec tor Pin As signments Maintenance and Serv ice Guide A–5 Ta b l e A - 8 P arallel Pin Signal Pin Signal 1 Strobe 1 4 Auto linef eed 2 Data bit 0 15 Error 3 Data bit 1 16 Initialize paper 4 Data bit 2 17 Select in 5 Data bit 3 18 Ground 6 Data bit 4 19 Ground 7 Data bit 5 20 Ground 8 Data bit 6 21 +5VS 9 Data bit 7 22 PTF 10 Ackno wledge 23 [...]
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Page 151
A–6 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 9 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receiv e data 7 Ready to send 3 T ransmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5G r o u n d[...]
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Page 152
Maintenance and Serv ice Guide B–1 B P o w er Cord Requiremen ts The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 V A C. The po wer cord included with the notebook meets the requirements for use in the country where the equipment is purchased. Po wer cords for use in other cou[...]
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Page 153
B–2 Maintenance and Servi ce Guide P ow er Cord R equirements Countr y- Spec ifi c Requirements 3-Conductor P ower Cor d Requirements Country Accredited Agency Applicable Note Number A ustralia EANSW 1 A ustr ia O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 Fr a n c e U T E 1 Ger many VDE 1 Italy IMQ 1 Jap an M E TI 3 The N[...]
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Page 154
P ow er Cor d Requir ements Maintenance and Serv ice Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm 2 conductor size . P ower cord fittings (a ppliance coupler and w all plug) must bear the cer tification mark of the ag ency responsible fo r ev aluation in th[...]
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Page 155
Maintenance and Serv ice Guide C–1 C Scre w L ist ing This appendix provides specif ication and reference information for the scre ws used in the notebook. All screws listed in this appendix are av ailable in the Miscellaneous Scre w Kit, spare part number 345057-001.[...]
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Page 156
C–2 Maintenance and Serv ice Guide Scr ew Listing Ta b l e C - 1 T orx T5M2.5×4.0 Scre w Color Qty . Length Thread Head Width Silver 2 4.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the hard drive to the hard driv e frame (documented in Section 5.3) mm Ta b l e C - 2 Phillips PM3.0×3.5 Screw Color Qty . Length Thread Head Width Silv[...]
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Page 157
Sc rew Li s t i n g Maintenance and Serv ice Guide C–3 T orx T5M2 . 5×4.0 S cr ew , Phillips P M3 .0×3 .5 Sc re w , and M2 .0×10. 0 Alignment P in Locations[...]
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Page 158
C–4 Maintenance and Serv ice Guide Scr ew Listing T orx T8M2 . 0×6. 0 Scr ew L ocations Ta b l e C - 4 T orx T8M2.0×6.0 Scre w Color Qty . Length Thread Head Width Black 27 6.0 mm 2.0 mm 5.0 mm Where used: 1 One screw that secures the har d driv e cov er to the notebook (documented in Section 5.3) 2 One screw that secures the Bl uetooth co ver [...]
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Page 159
Sc rew Li s t i n g Maintenance and Serv ice Guide C–5 T orx T8M2 . 0×6. 0 Scr ew L ocations Ta b l e C - 4 T orx T8M2.0×6.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 27 6.0 mm 2.0 mm 5.0 mm Where used: Se venteen scre ws that secure the top cov er to the notebook (documented in Section 5.18) mm[...]
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Page 160
C–6 Maintenance and Serv ice Guide Scr ew Listing T orx T8M2 . 0×6. 0 Scr ew L ocation Ta b l e C - 4 T orx T8M2.0×6.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 27 6.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the speak er to the top cov er (documented in Section 5.19) mm[...]
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Page 161
Sc rew Li s t i n g Maintenance and Serv ice Guide C–7 Phillips P M1.5×3 .0 S cr ew L ocations Ta b l e C - 5 Phillips PM1.5×3.0 Screw Color Qty . Length Thread Head Width Black 3 3.0 mm 1.5 mm 3.0 mm Where used: T wo screws that secure the Bluetooth board to the Bluetooth co ver (documented in Section 5.6) mm[...]
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Page 162
C–8 Maintenance and Serv ice Guide Scr ew Listing Phillips P M 1. 5×3. 0 Sc re w Locati on Ta b l e C - 5 Phillips PM1.5×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 3 3.0 mm 1.5 mm 5.0 mm Where used: One screw that secures the secu rity card to the system board (documented in Section 5.16) mm[...]
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Page 163
Sc rew Li s t i n g Maintenance and Serv ice Guide C–9 T orx T8M2 . 0×4.0 S cr ew L ocations Ta b l e C - 6 T orx T8M2.0×4.0 Scre w Color Qty . Length Thread Head Width P ewter 20 4.0 mm 2.0 mm 5.0 mm Where used: 1 T wo screws that secure the mo dem board to the system board (documented in Section 5.10) 2 T wo screws that secure the Mini PC I c[...]
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Page 164
C–10 Maintenance and Servi ce Guide Scr ew Listing T orx T8M2 . 0×4.0 S cr ew L ocations Ta b l e C - 6 T orx T8M2.0×4.0 Scre w (Continued) Color Qty . Length Thread Head Width P ewter 20 4.0 mm 2.0 mm 5.0 mm Where used: Five scre ws that secure the speaker to the top co ver (documented in Section 5.19) mm[...]
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Page 165
Sc rew Li s t i n g Maintenance and Serv ice Guide C–11 T orx T8M2 . 0×4.0 S cr ew L ocation Ta b l e C - 6 T orx T8M2.0×4.0 Scre w (Continued) Color Qty . Length Thread Head Width P ewter 20 4.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the f an assemb ly to the notebook (documented in Section 5.21) mm[...]
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Page 166
C–12 Maintenance and Servi ce Guide Scr ew Listing T orx T8M2 . 0×4.0 S cr ew L ocations Ta b l e C - 6 T orx T8M2.0×4.0 Scre w (Continued) Color Qty . Length Thread Head Width P ewter 20 4.0 mm 2.0 mm 5.0 mm Where used: F our screws that secure the system board to the notebook (documented in Section 5.22) mm[...]
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Page 167
Sc rew Li s t i n g Maintenance and Serv ice Guide C–13 T orx T8M2 . 0×3 .5 Sc r ew L ocations Ta b l e C - 7 T orx T8M2.0×3.5 Scre w Color Qty . Length Thread Head Width Silver 3 3.5 mm 2.0 mm 5.0 mm Where used: Three screws that secure the T ouc hP ad and brack et to the top cov er (documented in Section 5.20) mm[...]
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Page 168
C–14 Maintenance and Servi ce Guide Scr ew Listing Phillips P M1.5×4. 0 Scr ew Locati ons Ta b l e C - 8 Phillips PM1.5×4.0 Screw Color Qty . Length Thread Head Width Black 3 4.0 mm 1.5 mm 3.0 mm Where used: Three screws that secure the f an to the f an housing (documented in Section 5.21) mm[...]
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Page 169
Maintenance and Serv ice Guide Index–1 Ind e x 1394 connector 1–19 A AC adapter spare part numbers 3–12 specifications 6–7 application key 1–22 audio line-out jack location 1–18 pin assignments A–4 audio troubleshooting 2–25 B base enclosure illustrated 3–6 spare part number 3–7 battery bay 1–20 , 1–28 battery bezel removal [...]
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Page 170
Index–2 Maintenance and S ervice Guide Index top 1–23 , 1–25 Computer Setup Advanced Menu 2–5 File Menu 2–3 overview 2–1 Security Menu 2–4 connector pin assignments audio line-out jack A–4 external monitor connector A–3 microphone jack A–4 modem jack A–2 monitor connector A–3 network jack A–1 parallel connector A–5 RJ-11[...]
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Page 171
Index Maintenance and Serv ice Guide Index–3 E electrostatic discharge 4–4 , 4–7 external monitor connector location 1–20 pin assignments A–3 F f1 through f12 function keys 1–22 fan assembly illustrated 3–4 removal 5–40 spare part number 3–5 , 5–40 features 1–14 feet, locations 5–10 fn key 1–22 front components 1–17 G gr[...]
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Page 172
Index–4 Maintenance and S ervice Guide Index spare part numbers 3–5 , 5–19 microphone 1–24 microphone jack location 1–18 pin assignments A–4 Mini PCI communications board illustrated 3–4 removal 5–22 spare part numbers 3–5 , 5–22 Mini PCI communications board shield removal 5–22 Miscellaneous Cables Kit components 3–5 , 3–[...]
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Page 173
Index Maintenance and Serv ice Guide Index–5 plastic parts 4–2 pointing device, troubleshooting 2–29 pointing stick 1–24 pointing stick buttons 1–26 Port Replicator spare part numbers 3–12 troubleshooting 2–18 power button 1–24 power connector 1–20 power cord, spare part numbers 3–12 power management features 1–16 power, troub[...]
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Page 174
Index–6 Maintenance and S er vi ce Guide Index DVD-ROM D rive 6–10 hard drive 6–6 I/O addresses 6–14 interrupts 6–13 notebook 6–1 static shielding materials 4–7 stereo speakers 1–18 S-Video connector location 1–20 pin assignments A–3 system board illustrated 3–4 removal 5–42 spare part numbers 3–5 , 5–42 T tools required[...]