Compaq PRESARIO 250029-001 manual

My Presario - Getting Star ted compaq.com/ athome 250029-001[...]

Important Service Information F or the f astest path to the right answers, go to compaq.com /consu mersuppor t . At this site y ou will f ind online services to assist with you r hardw are and softw are rela ted que stions, issues, and prod uct need s. Compaq of fers the follo wing onlin e services for y our Presa rio produ ct: • Driv ers a nd pr[...]

Regulatory Compliance Notices F ederal Communications Commission Notice This equi pment has been te sted and found t o comply with the limits for a Cl ass B digital device, pursuant to Part 15 of the FCC Rules. These li mits ar e desi gned to pro vide re asonab le prote ctio n agains t harmfu l inter feren ce in a res iden tial installatio n. This [...]

m IMPOR T A NT SAFETY INSTR UCTIONS When using this device, basic safet y precaution s should alw a ys be follow ed to reduce th e risk of f ire, electr ic shock and injur y to persons, inc luding the following: 1. Do not use thi s product near water , for example , near a bath t ub, wash bo w l, kitch en sink or laundr y tub , in a wet baseme nt o[...]

If trouble is experi enced w ith this Com paq equi pment, call Com paq at 1-8 00-OK -COMP AQ or 1-800-652-66 72. If the equipm ent is causing harm to the teleph one net w ork, the telep hone com pany may request that you disc onnect the e quipme nt until the problem is resolved. Y ou should only perform repairs to the equi pment specif ically discu[...]

MY P RESAR IO –G ETTING S TA RTED C ON TENTS - I C Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Symbols and Graphics Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Computer Illustrations and Features . . . . . [...]

C ONTEN TS - II MY P RESAR IO –G ETTING S TA RTED Keyboard Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2- 4 Getting to Know the Standar d Keyboard Keys . . . . . . . . . . . . . . . . . . 2-4 Keyboard Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

MY P RESAR IO –G ETTING S TA RTED C ONT ENTS - III Disk Drive, Hard Drive, CD-ROM, CD-RW, DVD-ROM, and DVD-R/RW Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15 Using the Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15 Using the Hard Drive[...]

C ONTEN TS - IV MY P RESAR IO –G ETTING S TA RTED Chapter 4 Common Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Print Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Using the Menu to Print . . . . . . . [...]

MY P RESAR IO –G ETTING S TA RTED C ONT ENTS - V Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 CD-ROM, CD-RW, DVD-ROM , or DVD-R/RW Drive . . . .[...]

C ONTEN TS - VI MY P RESAR IO –G ETTING S TA RTED[...]

M Y P RES ARIO —G ETTING S TARTED I NTRODUCTI ON 1-1 1 In tr oduc tion Congratulati ons! As the o wner of a ne w C ompaq Inte r net PC, y ou ha ve join ed the w orldwide community of Presar io computer users. Once your computer is set up and connected to t he I nternet, you can explore v ast re gions of information, e ntertainment, and online s e[...]

1-2 I NTROD UCTION M Y P RES ARIO —G E TTING S TARTED The foll ow ing w ords and symbol s hav e special mea ning in this guide and in the CD documentat ion: F ailure to follo w directions ma y result i n bodil y harm or los s of life. Understandi ng the background or concep t ma y help you solv e a prob lem. Helpful hi nts mak e using y our com p[...]

M Y P RES ARIO —G ETTING S TARTED I NTRODUCTI ON 1-3 Warranty Certificate The war ra nty d etai ls Co mpaq ’ s com mitme nt to repa ir or repla ce parts during the w ar ranty period a nd lists important Compaq telepho ne numbers. In the even t of a mechanic al pro blem, contact Compaq, not t he re tailer who sold you the comput er . K eep the w[...]

1-4 I NTROD UCTION M Y P RES ARIO —G E TTING S TARTED Safety and Comfort The My Pr esario—Lear ning Mor e CD contains safe ty and comfort information on ho w to: ➜ Set up y our w ork area for maximum comfort. ➜ Practi ce good posture , hand position, w ork habits, and health habits wh ile using your compute r . ➜ Use a grounding pl ug to [...]

M Y P RES ARIO —G ETTING S TARTED I NTRODUCTI ON 1-5 Using the My Presario—Learning More CD 1. Inser t the My Pr esario— Learning Mor e CD into the CD-R OM dri ve. The CD will run automati cally and th e ma in pa ge w ill b e displa yed. Note: If the CD does not run automatically , click the St art butto n, s elect Run , an d ty pe E:autorun.[...]

1-6 I NTROD UCTION M Y P RES ARIO —G E TTING S TARTED[...]

M Y P RES ARIO —G ETTING S TARTED U SI NG Y OUR C OMPUTER 2-1 2 Using Y our Co m p u t e r In this chapter , you learn about the foll ow ing ex citing, easy-t o-use fea tures of y our computer : ➜ Computer: Be come familiar with all the compone nts on the fro nt and b ack of y our computer . ➜ K e yboard: Learn about all the k eyboard’ s ca[...]

2-2 U SING Y OUR C OMPUTER M Y P RESARIO —G ETTIN G S TARTED What’s in Front (5000 Series)? 1 CD-R/R W or D VD-R/R W dri ve 2 Disk dri ve 3 T w o USB connectors for connecti ng USB dev ices (varies by mo del )—por ts for connecti ng periph eral de vices, such as ga mepa ds, j o y stick s, and video cameras 4 P ow er b utto n 5 CD st ora ge fo[...]

M Y P RES ARIO —G ETTING S TARTED U SI NG Y OUR C OMPUTER 2-3 What’s in Front (8000 Series)? 1 CD-R/R W or D VD-R/R W dri ve 2 Disk dri ve 3 P ow er b utto n 4 T w o USB connectors for connecti ng USB dev ices (varies by mode l)— por ts for c onne cti ng p eriph era l de vices, such as g amepads, jo ysticks , and vi deo cameras 5 1394 port Wh[...]

2-4 U SING Y OUR C OMPUTER M Y P RESARIO —G ETTIN G S TARTED Getting to Kn ow th e Standard Keyb oard Keys Some ke ys ha v e special f unctions w hen used alon e or combine d with othe r k eys. The se fun ctions v ary depending on the p r o g ram you are usi ng. Note: Style of keyboar d may var y by model. Keyboard Basics The s tan dard keys perf[...]

M Y P RES ARIO —G ETTING S TARTED U SI NG Y OUR C OMPUTER 2-5 The ke yboard buttons are sho wn in the fo llo wing illus tration. They are discussed i n detail on the follo wing pages . Using CD/ D VD C ontr ol Butt ons Note: Button s may vary by model. Keyboard Buttons The ke yboard buttons make it eas ier and fa ster to get on the In ter ne t, u[...]

2-6 U SING Y OUR C OMPUTER M Y P RESARIO —G ETTIN G S TARTED Using Internet Zone Buttons Note: Button functions may vary by model and by region . Keyboard Buttons, cont. W ith the pre ss of a ke yboard button, y ou can get on t he Inter ne t f ast, r ead your e-mail, or check out the lates t in ent er tain men t. Depending on w hich Inter n et Se[...]

M Y P RES ARIO —G ETTING S TARTED U SI NG Y OUR C OMPUTER 2-7 Customizing the Internet Zone Buttons 1. F rom the W indo ws desktop, cl ick the Start but ton then c l ick Contr ol P anel . The Cont rol Pane l wi ndow is disp lay e d. 2. In the Co ntrol Panel , cli ck Printers and Other Har d war e then cl ick th e Easy Access Buttons ÿ icon. A di[...]

2-8 U SING Y OUR C OMPUTER M Y P RESARIO —G ETTIN G S TARTED Assig ning the My P rogram B utton 1. Pr ess the My Program D button 1 . The Compaq Eas y Access Butt on Setting s dialo g box i s displa yed. 2. Se lect Launch a new p rogr am or Launch a n ew w ebsite , then cli ck Next . 3. I f yo u selected Launch a ne w pr ogram , sele ct eithe r P[...]

M Y P RES ARIO —G ETTING S TARTED U SI NG Y OUR C OMPUTER 2-9 Putting Your Computer into Stand By Press t he Stand By E butt on 1 on the k eyboard and your computer g oes in to Stand By mode. Res uming from Stand By Press t he Pow e r button 1 on the front o f you r computer to resume from Stand By mode . Note: On some models, you can resume from[...]

2-10 U SING Y OUR C OMPUTER M Y P RESARIO —G ETTIN G S TARTED Understanding the Syst em Status Lights The syste m status lights are sho wn in the foll o wing illu stratio n, and the f unction of each l ight is expla ined. System Status Lights The syst em lights on the ke yboard pro vide a qui ck status of y our computer and ke yboard settin gs. N[...]

M Y P RES ARIO —G ETTING S TARTED U SI NG Y OUR C OMPUTER 2-11 Understanding the Smart Credit Card Internet Keyboard The S mar t C redit C ar d Inte r net Keyboard has th e sam e feat ure s as the s tandard k eybo ard with the addi tion of a Sm ar t Credit Card but ton 1 and a Smart Card ter minal 2 . Note: The Smar t Credit Card Internet Keyboar[...]

2-12 U SING Y OUR C OMPUTER M Y P RESARIO —G ETTIN G S TARTED Installing the Wirel ess Wheel Mouse Note: Before usin g your wireless wheel mou se, refer to the Comfort Guidelines on the Log itech W eb site a t: logi tech.co m/cf/support/ comf or tguide.cfm 1. Remo ve the batt ery compartment co ver b y pressi ng the tab on the bottom of the mouse[...]

M Y P RES ARIO —G ETTING S TARTED U SI NG Y OUR C OMPUTER 2-13 Making Screen Selections Click b y pressing and releasing t he left mous e button qui ckl y one time. Y ou will hear a singl e clicki ng sound. Opening Softw are and Fi les Doub le-click b y quickl y pre ssing and re lea sing t he le ft mo use b utton twice . Scrolling Click (a nd hol[...]

2-14 U SING Y OUR C OMPUTER M Y P RESARIO —G ETTIN G S TARTED Autoscrolling 1. Ope n a pro g ram and p ress the scroll w heel to be gin autos croll ing . 2. Mo v e the mouse o nce in the direct ion y ou want to scrol l (ve rtically , horiz ontally , or diagonal l y). The farther you mo ve the curs or fro m the starting point , the faster the scro[...]

M Y P RES ARIO —G ETTING S TARTED U SI NG Y OUR C OMPUTER 2-15 Using the Disk Drive 1. Hol d a flopp y disk wit h the label fac ing up a nd the ar ro w on the dis k pointing to ward th e drive; then gently push the disk into the dr i ve. 2. T o remo ve a flo pp y disk, press t he Ejec t button 1 on the di sk driv e. m Caution: W ait until the dis[...]

2-16 U SING Y OUR C OMPUTER M Y P RESARIO —G ETTIN G S TARTED Inserting a CD or DVD into the CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW Drive (number and sty le of drives v ary by model) Note: Y our comp uter must be t urned on be fore you c an ins ert o r remo ve a disc. 1. Pr ess the Loa d/Eject button 1 to open the dri ve. 2. Care fully lif t the d i[...]

M Y P RES ARIO —G ETTING S TARTED U SI NG Y OUR C OMPUTER 2-17 Removing a Disc from a Drive 1. Pr ess the Loa d/Eject button 1 to open the dri ve . 2. Care fully lif t the C D or the D VD from the dri ve. 3. Pr ess the Loa d/Eject button on the fr ont of the dri ve to close t he door . 4. St ore the di sc in its prot ecti ve case or in the storag[...]

2-18 U SING Y OUR C OMPUTER M Y P RESARIO —G ETTIN G S TARTED Playing a DVD-ROM Movie 1. F or the best performance, clos e all running pr o g rams befo re inse r ting a D VD movie. Inse r t the D V D di sc into the D VD-R OM or D VD-R/R W driv e. Pla yback be gins auto matical l y . 2. I f pla yback does n ot beg in automaticall y , click the Sta[...]

M Y P RES ARIO —G ETTING S TARTED U SI NG Y OUR C OMPUTER 2-19 Creating Your Own CDs CDs are created usin g the Ea sy CD Creator s oftw are (a v ailab le on select models). V arious uses of the CD-R W driv e are sho wn belo w . Note: Conf irm that the Easy CD Creator soft ware is inst alled before you be gin trying to create CDs. The Easy CD Cre [...]

2-20 U SING Y OUR C OMPUTER M Y P RESARIO —G ETTIN G S TARTED[...]

M Y P RES ARIO —G ETTING S TARTED W EL COME TO THE W EB 3-1 3 We l c o m e t o the W eb In jus t a few mom ents, you will be on the W orld W ide W eb . It is estimat ed that t housands of ne w users wi ll join y ou in connec ting to the Inter n et for the ver y f irst time ! In this chapter , y ou be gin to expl ore the endless possibil ities of [...]

3-2 W ELCOME TO THE W EB M Y P RES ARIO —G E TTING S TARTED What Is the Internet? Millions of document s, pictur es, softw are, and en tertainment f iles are a v ailable f or y ou to use on the W orld W ide W eb. Y our ne w Presa rio co mes comp lete w ith e ver ything you need to ge t up an d running on the I nternet in just 10 minutes! Then, y [...]

M Y P RES ARIO —G ETTING S TARTED W EL COME TO THE W EB 3-3 Connecting with AOL If y ou ha ve chosen A OL as y our ISP a nd complete d “Settin g the Internet Butt ons to A OL,” press the I nstant Int er net y button to access th e A OL home page. The app earance of y our screen v aries with the ve rsion of A OL. Search ing the W eb Using A OL[...]

3-4 W ELCOME TO THE W EB M Y P RES ARIO —G E TTING S TARTED Setting Up Outlook E xpress E-mail 1. Pr ess the Instant E-m ail ƒ button on t he Int ernet ke yboard. Note: If the Internet Connec tion Wizard starts, Outloo k Express is not preco nfi gured and y ou must go thr ough th e confi gur ation process. Contact y our ISP for the proper config[...]

M Y P RES ARIO —G ETTING S TARTED W EL COME TO THE W EB 3-5 Understanding E-mail Addresses Some ISPs all o w you t o pick an e-mai l address , but others require yo u to fol lo w a set pa ttern: ➜ your na me ➜ @ ➜ ISP server name ISP names c a n be lo nger and more comple x, but basicall y an ything to the rig ht of the @ s ign is th e ISP [...]

3-6 W ELCOME TO THE W EB M Y P RES ARIO —G E TTING S TARTED Sending an E -mail Using Outlook Exp ress 1. Pr ess the Instant E-m ail ƒ button on t he Int ernet ke yboard. 2. Cl ick th e New Mail Message icon 1 . 3. T y pe th e reci pie nt’ s e-m ai l addr ess i n th e To box 2 . 4. T ype the subject of your message i n the Subjec t box 3 . 5. T[...]

M Y P RES ARIO —G ETTING S TARTED W EL COME TO THE W EB 3-7 Sending an E -mail Using AOL 1. Pr ess the Instant E-m ail ƒ button on t he Int ernet ke yboard. 2. Cl ick th e Write ic on o n the A OL tool bar . 3. T y pe th e reci pie nt’ s e-m ai l addr ess i n th e Send To box 1 . 4. T ype the subject of your message i n the Subjec t box 2 . 5.[...]

3-8 W ELCOME TO THE W EB M Y P RES ARIO —G E TTING S TARTED Reading You r Outlook Express E-mail M essages 1. Pr ess the Instant E-m ail ƒ button on t he Int ernet ke yboard. 2. Cl ick Inbo x . New messages appear i n bold type . 3. Double -cli ck the mess age to displa y the message te xt. 4. Cl ick th e Close P button in the up per ri ght cor [...]

M Y P RES ARIO —G ETTING S TARTED W EL COME TO THE W EB 3-9 Restricting Internet Content 1. On t he W indo ws desktop, click Start , then click Control Pan el . 2. In the Co ntrol Panel , cli ck Network and Intern et Connection s , then cl ick Intern et Op tio ns . 3. Cl ick th e Content ta b 1 . 4. In the Cont ent Advi sor area click Enable 2 . [...]

3-10 W ELCOME TO THE W EB M Y P RES ARIO —G E TTING S TARTED[...]

M Y P RES ARIO —G ETTING S TARTED C OM MON T ASKS 4-1 4 C ommon Ta s k s In thi s chap ter, y ou lea r n how to perfo rm som e of th e mo re common acti vities wit h your ne w Internet PC. More detai ls about these and other everyda y acti vities can be found on t he My Pr esario—Learni ng Mor e CD . In This Chapter Print Basics, 4-2 Games and [...]

4-2 C OMMON T A SKS M Y P RESARIO —G ETTING S TARTE D Using the Menu to Print 1. Cl ick File on the me nu bar. 2. Cl ick Print . The Print dia log box is disp lay ed. 3. Se lect the print ing optio ns you w ant. ➜ Conf ir m wh ich print er y ou are printin g to. ➜ Choose the page r ange to pri nt: • All pages • The current page y ou are v[...]

M Y P RES ARIO —G ETTING S TARTED C OM MON T ASKS 4-3 Playing Games Y our computer came wit h se v eral W indo ws games prei nstalled , and man y more are a va ilab le for purchase or b y do wnload ing them from the Inter net. Y ou can pla y games online with other pla yers from all o ver the w orld. Note: Before pu rchasing a game, chec k the co[...]

4-4 C OMMON T A SKS M Y P RESARIO —G ETTING S TARTE D Installing Software from a CD, DVD, or Disk 1. Cl ose all op en pro g rams, and foll ow the inst allation instruction s for that soft ware. 2. F rom the W indo ws desktop, click the Start butto n then click Control Panel . 3. Double -cli ck the Add or Remove Pro grams icon. The Ad d or Remo ve[...]

M Y P RES ARIO —G ETTING S TARTED C OM MON T ASKS 4-5 Installing Software Downloa ded from the Internet 1. Befo re you st ar t download ing , note the location on the hard dri ve w here the f ile s will be stored. Also, be sure that you ha ve enough hard dri ve space ava i l a bl e . 2. Af ter the d o wnload is comp lete, terminate y our Internet[...]

4-6 C OMMON T A SKS M Y P RESARIO —G ETTING S TARTE D[...]

M Y P RES ARIO —G ETTING S TARTED C OM PUTER U PG RADES 5-1 5 Co m p u t e r Upgr ades In thi s chap ter, y ou lea r n how to acces s the i nter n al par ts of the computer a nd ho w to perf orm basic upgrades. Man y components of t he computer are repl aceab le and upgradab le. This chapt er should be used as a supple ment to the instructions pr[...]

5-2 C OMPUTER U PGRADES M Y P RESARIO —G ETTIN G S TARTED Accessing Internal Computer Co mponents (5000 Series) 1. Remo ve an y disk ette or compact di scs (C Ds) from the comput er . 2. T o shut do wn y our computer , click the Start butto n, and then cl ick Tu r n O f f Computer . T he T u r n Off Computer di alo g box is displa yed. Sele ct Tu[...]

M Y P RES ARIO —G ETTING S TARTED C OM PUTER U PG RADES 5-3 Accessing Internal Computer Co mponents (8000 Series) 1. Remo ve an y disk ette or compact di scs (C Ds) from the comput er . 2. T o shut do wn y our computer , click the Start butto n, and then cl ick Tu r n O f f Computer . T he T u r n Off Computer di alo g box is displa yed. Sele ct [...]

5-4 C OMPUTER U PGRADES M Y P RESARIO —G ETTIN G S TARTED Upgrading C omputer Memory 1. Compl ete the “ Accessin g Inte r nal Comp uter Componen ts” procedur e for y our computer mode l. 2. Pul l outw ard on the release latches foun d on both ends of the memory slot 2 . 3. Al ign the memory module 1 with the memory slot on the system boa rd. [...]

M Y P RES ARIO —G ETTING S TARTED C OM PUTER U PG RADES 5-5 Add ing an Ex pansio n or Opti on Card Note: Some Presarios c ome with AGP slots for graphics card options only . 1. Compl ete the “ Accessin g Inte r nal Comp uter Componen ts” procedur e for y our computer mode l. 2. Al ign the car d 1 with the c onnector on the sy stem board and w[...]

5-6 C OMPUTER U PGRADES M Y P RESARIO —G ETTIN G S TARTED[...]

M Y P RES ARIO —G ETTING S TARTED H ELP & S UPPORT 6- 1 6 Help & Suppor t This chap ter pro vides in formation for i dentifying and solvin g common prob lems that ma y occur with your computer . Y ou can easil y diagnose and solve man y computer problems on your o wn without c ontacting a Compaq S upport Speciali st. If y ou ha ve a c omp[...]

6-2 H ELP & S UPP ORT COMPAQ . COM / C ONSUMERS UPPORT M Y P RES ARIO —G E TTING S TARTED Y our Presario is equipped wi th an int egrated hel p and assi stance tool fr om Microsoft and Compaq , pro viding si mple clic k acces s to built -in produc t information, pre ventati ve car e and maintena nce ass istance, and w eb links t o online s up[...]

M Y P RES ARIO —G ETTING S TARTED C O MPAQ . COM / CONSUMERSUPP ORT H ELP & S UPPORT 6-3 F or the fastest t ime to accu rate solutions , go to compaq.com/ consumer support . Whether you ar e a no vice or techni cal e xper t, kno wled ge, information , and assis tance is a vai lable w hen and w here y ou need it. ➜ Need acces s to dri v ers [...]

6-4 H ELP & S UPP ORT COMPAQ . COM / C ONSUMERS UPPORT M Y P RES ARIO —G E TTING S TARTED The f irst step wh en y ou need he lp is to press t he He lp G butto n on y our keyboa rd , givi ng y ou access t o an integrated hel p and assist ance tool from Micros oft and Compaq . The Compaq Help & Support Center p ro vides a w ealth of help an[...]

M Y P RES ARIO —G ETTING S TARTED C O MPAQ . COM / CONSUMERSUPP ORT H ELP & S UPPORT 6-5 ➜ Rein stal l the so ftware to it s orig inal state whe n you purc hase d the comput er b y using t he Reco v ery CD. Y ou also ha ve t he option o f restoring y our computer to the w a y it w as w hen y ou performed the l ast User Backup. When you r es[...]

6-6 H ELP & S UPP ORT COMPAQ . COM / C ONSUMERS UPPORT M Y P RES ARIO —G E TTING S TARTED Before c ontactin g a Compaq Support Specialis t, k eep in mind that th e infor mation needed to correct th e prob lem may be a t y our f inge r tips. T ry pressing t he Hel p G button on t he ke yboard. This button ac cesses important help a nd support [...]

M Y P RES ARIO —G ETTING S TARTED C O MPAQ . COM / CONSUMERSUPP ORT H ELP & S UPPORT 6-7 CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW Drive Note: See onlin e Help in the Easy CD Creator software f or detailed trou bleshooting ti ps. Symptom Prob lem Solution CD-ROM, CD-RW, DVD -ROM, or DVD-R/RW drive cannot read a disc or takes too long to start. CD h[...]

6-8 H ELP & S UPP ORT COMPAQ . COM / C ONSUMERS UPPORT M Y P RES ARIO —G E TTING S TARTED Disk Drive Symptom Problem Solution Unable to read t he floppy disk. A non-formatted disk h as been inserted. T o forma t the dis k: 1. On th e Windows desktop, c lick Sta rt then c lic k Cont rol Pane l . The Contr ol P anel window i s displayed. 2. S e[...]

M Y P RES ARIO —G ETTING S TARTED C O MPAQ . COM / CONSUMERSUPP ORT H ELP & S UPPORT 6-9 Disk drive c annot save information to flop py disk, co nt. Floppy disk is write-pr otected. Slide the write-pr otection tab to the unlocked position on the disk. Floppy disk is full or the file is too big. Use another di sk or compress th e file to redu [...]

6-10 H ELP & S UPP ORT COMPAQ . COM / C ONSUMERS UPPORT M Y P RES ARIO —G E TTING S TARTED Hard Drive Symptom Problem Solu tion Computer seems to be locked up. Program in use has stopped responding t o commands. Attempt a normal Win dows shutdown. If this fails, press the Power bu tton for four or more se conds to tur n off the power . T o re[...]

M Y P RES ARIO —G ETTING S TARTED C O MPAQ . COM / CONSUMERSUPP ORT H ELP & S UPPORT 6-11 Display (Monitor) Symptom Problem Solution Screen is blank, and monitor power light is not lit. Monitor power cable is n ot connected t o the monito r or to the wall outlet. Reconnect the p ower plug on the ba c k of the monitor and on the wall outlet. M[...]

6-12 H ELP & S UPP ORT COMPAQ . COM / C ONSUMERS UPPORT M Y P RES ARIO —G E TTING S TARTED Internet Access Symptom Problem Solution Cannot connect to the Internet. Internet Service Provider (ISP) account is no t set up properly . V erify Inter net settings or contact your I SP for assistance. Modem is not set up properly . Reconnect th e mode[...]

M Y P RES ARIO —G ETTING S TARTED C O MPAQ . COM / CONSUMERSUPP ORT H ELP & S UPPORT 6-13 Powe r Symptom Problem Solution Computer will not turn on. Line voltage selection switch is not in the proper position for your region (115V/230V). Set the line voltage selection switch to the cor rect setting for your reg ion, or call Compaq T echnical [...]

6-14 H ELP & S UPP ORT COMPAQ . COM / C ONSUMERS UPPORT M Y P RES ARIO —G E TTING S TARTED Keyboard and Scr oll Mou se Symptom Problem Solution Keyboard c ommands and typing are not r ecognized by the computer . Keyboard con nector is not properly connect ed. 1. On the Windows desktop, click the Start butto n. 2. Click T urn Off Computer . Th[...]

M Y P RES ARIO —G ETTING S TARTED C O MPAQ . COM / CONSUMERSUPP ORT H ELP & S UPPORT 6-15 Mouse does not respond to movement or is too slow , cont. Program in use has stopped responding t o commands. Shut down your computer usi ng the keyboard. Refer to t he preceding problem “Mouse c onnector is not properly plugge d into the back of t he [...]

6-16 H ELP & S UPP ORT COMPAQ . COM / C ONSUMERS UPPORT M Y P RES ARIO —G E TTING S TARTED Wireless Wheel Mouse Symptom Problem Solution Mouse does not work after installation or is not detected . Recei ver is not connect ed properly . T ry unplugging then recon n ectin g the receiver cable to y our computer . The receiver cabl e goes into th[...]

M Y P RES ARIO —G ETTING S TARTED C O MPAQ . COM / CONSUMERSUPP ORT H ELP & S UPPORT 6-17 Memory Symptom Problem Solution Insufficient memory message is disp laye d. All memory in the computer is being used by open programs, and memor y is needed for a desired task. T o avoid Windows running unnecessary programs automatically at startup: 1. P[...]

6-18 H ELP & S UPP ORT COMPAQ . COM / C ONSUMERS UPPORT M Y P RES ARIO —G E TTING S TARTED[...]

M Y P RES ARIO –G ETTING S TA RTED I NDEX -1 I A Add New Progra ms 4-4 , 4-5 AOL connecti ng with 3-3 reading e-mail 3-8 searchi ng the Web 3-3 sending e-mai l 3-7 arrow ke ys 2-4 audio playing a CD 2-17 playing digital file s 4-3 problems wit h 6-6 autos croll ing 2-1 4 B back fea tures 5000 Seri es 2-2 8000 Seri es 2-3 browser 3 -3 buttons See [...]

I NDEX -2 M Y P RESAR IO –G ETTING S TA RTED drive CD-ROM 2-15 CD-RW 2-15 disk 2-15 DVD-R/RW 2-15 DVD-ROM 2-15 hard 2-15 drive rs 6-3 DVD-ROM/R/RW drive insert ing a disc 2-16 playing a movie 2-18 playing an audio CD 2-17 removing a disc 2-17 E Easy CD Creat or 2-19 e-ma il address criteria 3-5 AOL 3-7 defined 3-4 extensi ons 3-5 Hotmail 3- 4 ISP[...]

M Y P RES ARIO –G ETTING S TA RTED I NDEX -3 parenta l controls 3-9 problems wit h 6-12 restri ctin g cont ent 3 -9 Web browser 3-3 Inter net bu tto ns Activ ity 2-6 E-mail 2-6 Ente rtai nmen t 2-6 Insta nt In tern et 2-6 My Presari o 2-6 Reta il/Af fini ty Ce ntral 2-6 Search 2- 6 Inter net Servi ce P rovid er ( ISP) establ ishing 3-2 problems w[...]

I NDEX -4 M Y P RESAR IO –G ETTING S TA RTED P parenta l controls 3-9 playing CDs 2-17 digita l audi o files 4-3 games 4-3 movies 2-18 ports 5000 Seri es 2-2 8000 Seri es 2-3 power button 2- 2 , 2-3 problems wit h 6-13 print ing 4- 2 R RAM 5-4 Recovery CD 6-5 removing p rograms 4-4 resto re from User Backup 6-5 to fac tory c ond ition 6-5 S safet[...]