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Compaq Professional Workstation AP200 manual

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Table of contents for the manual

  • Page 1

    Professional Workstation AP200 Reference Guide Third Edition (February 1999) Part Number 352620-003 Compaq Computer Corporation[...]

  • Page 2

    Notice The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND[...]

  • Page 3

    iii Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: A-FRNT.DOC Last Saved On: 1/19/99 9:37 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Contents About This Guide Text Conventions ..................................................[...]

  • Page 4

    iv Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: A-FRNT.DOC Last Saved On: 1/19/99 9:37 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Software continued Compaq Diagnostics ............................................................................................................. [...]

  • Page 5

    v Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: A-FRNT.DOC Last Saved On: 1/19/99 9:37 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 4 Hardware Upgrades Installation Sequence .............................................[...]

  • Page 6

    vi Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: A-FRNT.DOC Last Saved On: 1/19/99 9:37 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Troubleshooting continued Solving Memory Problems ..................................................................................................[...]

  • Page 7

    vii Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: A-FRNT.DOC Last Saved On: 1/19/99 9:37 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Appendix D Routine Workstation Care and Shipping Preparation Routine Computer Care ..........[...]

  • Page 8

    [...]

  • Page 9

    ix Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: A-FRNT.DOC Last Saved On: 1/19/99 9:37 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED About This Guide This guide is designed to be used as step-by-step instructions for installati[...]

  • Page 10

    x About This Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: A-FRNT.DOC Last Saved On: 1/19/99 9:37 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Indicates that fail[...]

  • Page 11

    xi Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: A-FRNT.DOC Last Saved On: 1/19/99 9:37 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Any surface or area of the equipment marked with these symbols indicates the presence of a hot[...]

  • Page 12

    xii About This Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: A-FRNT.DOC Last Saved On: 1/19/99 9:37 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Telephone Numbers For the name of your nearest Compaq Authorized Reseller: In the United States, call 1-800-345-1518 In Canada, ca[...]

  • Page 13

    1-1 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: B-CH01.DOC Last Saved On: 1/19/99 9:34 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 1 Product Features Standard Configuration Features ■ Microsoft Windows NT Workstati[...]

  • Page 14

    1-2 Product Features Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: B-CH01.DOC Last Saved On: 1/19/99 9:34 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ Two Universal Serial Bus (USB) connectors ■ Five drive bays: ❏ One 1.44-MB, 3.5-inch high-density diskette drive in a 5.25[...]

  • Page 15

    1-3 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: B-CH01.DOC Last Saved On: 1/19/99 9:34 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Front Panel Components 5 6 4 7 3 6 5 10 4 3 7 8 2 9 1 2 1 9 8 10 Figure 1-1. Identifies the f[...]

  • Page 16

    1-4 Product Features Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: B-CH01.DOC Last Saved On: 1/19/99 9:34 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Front Panel Components Continued Identifier Component 7 Diskette drive activity light 8 CD-ROM headphone jack 9 CD-ROM volume : Lo[...]

  • Page 17

    1-5 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: B-CH01.DOC Last Saved On: 1/19/99 9:34 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Rear Panel Connectors 1 2 3 4 6 5 7 8 9 12 13 14 15 10 11 Figure 1-2. Rear panel connectors T[...]

  • Page 18

    1-6 Product Features Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: B-CH01.DOC Last Saved On: 1/19/99 9:34 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Drive Positions 3 5 4 2 1 5 4 3 2 1 Figure 1-3. Identifies drive positions Table 1-3 Drive Positions Identifiers Connector 1 and 2[...]

  • Page 19

    1-7 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: B-CH01.DOC Last Saved On: 1/19/99 9:34 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Using the Compaq Enhanced Keyboard 1 2 3 4 5 6 7 Alt Ctrl Alt Ctrl 1A Figure 1-4. Identifying[...]

  • Page 20

    1-8 Product Features Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: B-CH01.DOC Last Saved On: 1/19/99 9:34 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Windows Logo Key The following table shows you how to use the Windows Logo key in combination with other keys to perform certain f[...]

  • Page 21

    1-9 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: B-CH01.DOC Last Saved On: 1/19/99 9:34 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Keyboard Lights The following figure identifies the location of the three keyboard lights. Fo[...]

  • Page 22

    1-10 Product Features Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: B-CH01.DOC Last Saved On: 1/19/99 9:34 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Keyboard Tilt Feet The keyboard has feet on the bottom to tilt the keyboard to a comfortable typing angle. Figure 1-6. Locating t[...]

  • Page 23

    2-1 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: C-CH02.DOC Last Saved On: 12/15/98 4:21 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 2 Software The Microsoft Windows NT Workstation 4.0 operating system is preinstalled[...]

  • Page 24

    2-2 Software Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: C-CH02.DOC Last Saved On: 12/15/98 4:21 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Setup Software Compaq Setup software provides information you will need about the workstation if you need assistance from Compaq Customer[...]

  • Page 25

    2-3 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: C-CH02.DOC Last Saved On: 12/15/98 4:21 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Power-On Self-Test When you turn on your workstation, the BIOS runs a number of tests, calle[...]

  • Page 26

    2-4 Software Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: C-CH02.DOC Last Saved On: 12/15/98 4:21 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Boot Block ROM The Boot Block ROM cannot be upgraded. For more information about Boot Block ROM, see the “FailSafe Boot Block ROM” in[...]

  • Page 27

    2-5 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: C-CH02.DOC Last Saved On: 12/15/98 4:21 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Using Computer Setup To access the Computer Setup utilities menu: 1. Turn on or restart the [...]

  • Page 28

    2-6 Software Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: C-CH02.DOC Last Saved On: 12/15/98 4:21 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Table 2-1 Computer Setup Task Computer Setup Selection View the product name, processor type/speed/stepping, CPU serial number, system RO[...]

  • Page 29

    2-7 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: C-CH02.DOC Last Saved On: 12/15/98 4:21 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Computer Setup Continued Task Computer Setup Selection Enable/disable timeouts or manually s[...]

  • Page 30

    2-8 Software Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: C-CH02.DOC Last Saved On: 12/15/98 4:21 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Computer Setup Continued Task Computer Setup Selection Set resources for onboard system devices (serial port, parallel port, and so forth[...]

  • Page 31

    2-9 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: C-CH02.DOC Last Saved On: 12/15/98 4:21 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Compaq Diagnostics Compaq diagnostics consist of the following software tools: ■ Computer [...]

  • Page 32

    2-10 Software Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: C-CH02.DOC Last Saved On: 12/15/98 4:21 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Computer Checkup (TEST) NOTE : Computer Checkup will detect Compaq hardware. Devices from other manufacturers may not be detected. Use C[...]

  • Page 33

    2-11 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: C-CH02.DOC Last Saved On: 12/15/98 4:21 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Information provided by INSPECT includes: ■ Contents of the operating system startup file[...]

  • Page 34

    2-12 Software Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: C-CH02.DOC Last Saved On: 12/15/98 4:21 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED When running TEST: 1. Select the option to view the device list. A list of the installed hardware devices appears. 2. Verify that TEST c[...]

  • Page 35

    2-13 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: C-CH02.DOC Last Saved On: 12/15/98 4:21 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Reinstalling Your Software If the preinstalled software on your workstation has been delete[...]

  • Page 36

    3-1 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 3 Intelligent Manageability Intelligent Manageability combines innovative hardware te[...]

  • Page 37

    3-2 Intelligent Manageability Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Asset Management The Compaq Asset Management solution begins with AssetControl, hardware designed and built into new Comp[...]

  • Page 38

    3-3 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Compaq Diagnostics for Windows NT Compaq Diagnostics for Windows NT is a component of Intelli[...]

  • Page 39

    3-4 Intelligent Manageability Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED To install Compaq Diagnostics for Windows NT, refer to the Software Installation Guide . Using Compaq Diagnostics for Win[...]

  • Page 40

    3-5 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Fault Management Fault Management features combine innovative hardware and software technolog[...]

  • Page 41

    3-6 Intelligent Manageability Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ECC Fault Prediction and Pre-Failure Warranty When the workstation encounters an excessive number of error checking and c[...]

  • Page 42

    3-7 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Security Management Your workstation includes security features to protect the workstation an[...]

  • Page 43

    3-8 Intelligent Manageability Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Disabling Diskette Boot or Diskette Write IMPORTANT: If you disable the diskette drive, the FailSafe Boot Block ROM will [...]

  • Page 44

    3-9 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Disabling a Serial Port or Parallel Port To disable either of the serial ports or the paralle[...]

  • Page 45

    3-10 Intelligent Manageability Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Password Security The workstation supports security password features, which can be established through the Compaq Compu[...]

  • Page 46

    3-11 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Establishing a Power-On Password Using Computer Setup Establishing a Power-On Password throu[...]

  • Page 47

    3-12 Intelligent Manageability Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Changing a Power-On or Setup Password 1. Turn on or restart the workstation. To change the Setup Password, run Computer [...]

  • Page 48

    3-13 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Clearing Passwords To disable the Power-On or Setup Password features, or to clear the Power[...]

  • Page 49

    3-14 Intelligent Manageability Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED National Keyboard Delimiter Characters Each keyboard is designed to meet country-specific requirements. The syntax and k[...]

  • Page 50

    3-15 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED QuickLock QuickLock disables the keyboard and mouse interface without exiting open applicati[...]

  • Page 51

    3-16 Intelligent Manageability Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Enabling the Keyboard and Mouse Interface To enable the keyboard and input device connected to the mouse connector, ente[...]

  • Page 52

    3-17 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Upgrading the ROM Your workstation comes with reprogrammable flash ROM (read only memory). B[...]

  • Page 53

    3-18 Intelligent Manageability Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Remote ROM Flash Remote ROM Flash allows the system administrator to safely upgrade the ROM on remote Compaq workstation[...]

  • Page 54

    3-19 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED FailSafe Boot Block ROM The FailSafe Boot Block ROM facilitates system recovery in the unlik[...]

  • Page 55

    3-20 Intelligent Manageability Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED The following table lists the various keyboard light combinations, as well as the meaning and action associated with eac[...]

  • Page 56

    3-21 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Alt Ctrl Alt Ctrl 1A 1A 1 2 3 Figure 3-1. Identifying keyboard lights Remote Security Manage[...]

  • Page 57

    3-22 Intelligent Manageability Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Remote Security Management is performed in two stages: 1. System administrator uses the Remote Management Setup software[...]

  • Page 58

    3-23 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Remote System Installation Remote System Installation allows you to start and set up your sy[...]

  • Page 59

    3-24 Intelligent Manageability Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Dual-State Power Button On a power-managed system, the power button can function either as an on/off switch or as a susp[...]

  • Page 60

    3-25 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED After configuring the power button to function as a suspend button, press the power button t[...]

  • Page 61

    3-26 Intelligent Manageability Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Since the Compaq Professional Workstation AP200 ships standard with the ACPI hardware, you will be able to use ACPI feat[...]

  • Page 62

    3-27 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED If you choose to purchase the Compaq Support Software CD Kit, you have two options: ■ You [...]

  • Page 63

    3-28 Intelligent Manageability Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Compaq Management Agents for Workstations Using the industry-standard Simple Network Management Protocol (SNMP) found in[...]

  • Page 64

    3-29 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: D-CH03.DOC Last Saved On: 1/19/99 9:39 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Compaq Management Solutions Partners Program Currently, Compaq delivers management solutions[...]

  • Page 65

    4-1 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 4 Hardware Upgrades This chapter explains how to remove the workstation access panel [...]

  • Page 66

    4-2 Hardware Upgrades Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED This chapter also includes information about when to reconfigure the workstation to ensure that it recognizes the newly installed[...]

  • Page 67

    4-3 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Installation Sequence It is very important that you follow this sequence of steps to ensure t[...]

  • Page 68

    4-4 Hardware Upgrades Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED When to Reconfigure the Workstation System configuration is the process of specifying the devices and programs that make up a sys[...]

  • Page 69

    4-5 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Removing the Workstation Access Panel 1. Turn off the workstation and any external devices. 2[...]

  • Page 70

    4-6 Hardware Upgrades Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Removing the Front Bezel 1. Turn off the workstation and any external devices. Disconnect the power cord from the grounded AC out[...]

  • Page 71

    4-7 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Removing the Bezel Blank 1. Turn off the workstation and any external devices. Disconnect the[...]

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    4-8 Hardware Upgrades Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Changing from a Minitower to a Desktop Configuration 1. Turn off the workstation and any external devices. Disconnect the power c[...]

  • Page 73

    4-9 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 7. After placing the workstation in the desktop position, gently slide the drives back into t[...]

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    4-10 Hardware Upgrades Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 9. Remove the subpanel as described in the section “Removing the Bezel Blank” and reposition it with the bezel blank in the [...]

  • Page 75

    4-11 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Changing from a Desktop to a Minitower Configuration 1. Turn off the workstation and any ext[...]

  • Page 76

    4-12 Hardware Upgrades Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 7. After placing the workstation in the minitower position, gently slide the drives back into the bay. Figure 4-8. Installing th[...]

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    4-13 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED CAUTION: Hold the subpanel straight when you pull it away from the front bezel. Pulling the [...]

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    4-14 Hardware Upgrades Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Internal Components 8 9 10 13 12 11 7 3 1 2 5 4 6 Figure 4-10. Identifying internal components Table 4-1 Internal Components Ide[...]

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    4-15 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Internal Components Continued Identifier Component : AGP slot ; Speaker < Processor (The [...]

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    4-16 Hardware Upgrades Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED CAUTION: Static electricity can damage the electronic com- ponents of the workstation or optional boards. Before beginning these[...]

  • Page 81

    4-17 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 5. Match the notch on the module with the tab on the memory socket. Push the module down int[...]

  • Page 82

    4-18 Hardware Upgrades Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Installing an Expansion Board Your workstation contains expansion slots, as shown in the “Internal Components” section of th[...]

  • Page 83

    4-19 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 3. Remove the screw securing the expansion slot cover, then remove the slot cover from the s[...]

  • Page 84

    4-20 Hardware Upgrades Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 4. Slide the expansion board into the expansion slot and press it firmly into place. Figure 4-13. Installing an expansion board [...]

  • Page 85

    4-21 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Removing an Expansion Board 1. Turn off the workstation and any external devices, then disco[...]

  • Page 86

    4-22 Hardware Upgrades Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 7. Install an expansion slot cover to close the open slot. 8. Replace the workstation access panel. 9. Plug the network cable ba[...]

  • Page 87

    4-23 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Installing Additional Drives The workstation supports up to five drives that can be installe[...]

  • Page 88

    4-24 Hardware Upgrades Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Using the Cable-Select Feature with IDE Ultra ATA Devices Select models of the Compaq Professional Workstation AP200 have an int[...]

  • Page 89

    4-25 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Installing Optional SCSI Devices Select models of the Compaq Professional Workstation AP200 [...]

  • Page 90

    4-26 Hardware Upgrades Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ■ Turn on an external SCSI device before turning on power to the workstation. This enables the system board controller to reco[...]

  • Page 91

    4-27 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED For additional information about installing optional SCSI devices, refer to the documentatio[...]

  • Page 92

    4-28 Hardware Upgrades Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Installing an IDE CD-ROM or Tape Drive CAUTION: Static electricity can damage the electronic components of the workstation or op[...]

  • Page 93

    4-29 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Figure 4-17. Aligning the guide screws and installing an optional 5.25-inch drive 4. Connect[...]

  • Page 94

    4-30 Hardware Upgrades Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 1 2 3 Figure 4-19. Connecting the drive cables to the system board Table 4-2 Drive Cables Identifier Component 1 IDE diskette dr[...]

  • Page 95

    4-31 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Installing a 3.5-Inch Drive into the Third-height, 5.25-Inch Drive Bay 1. Turn off the works[...]

  • Page 96

    4-32 Hardware Upgrades Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 6. Install two guide screws on each side of the adapter 1 . 7. Install the adapter in the desired drive bay by sliding it into t[...]

  • Page 97

    4-33 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 8. Connect the drive power and signal cables. Figure 4-22. Connecting the drive cables to th[...]

  • Page 98

    4-34 Hardware Upgrades Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Table 4-3 Drive Cables Identifier Component 1 IDE diskette drive connector 2 IDE Ultra ATA hard drive connector 3 IDE CD-ROM con[...]

  • Page 99

    4-35 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Figure 4-24. Releasing the drives with the drivelock 5. While pressing the drivelock, pull t[...]

  • Page 100

    4-36 Hardware Upgrades Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Replacing the Battery The battery that comes with your workstation provides power to the real-time clock and has a lifetime of a[...]

  • Page 101

    4-37 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: E-CH04.DOC Last Saved On: 1/19/99 9:40 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 2. Lift the battery out of its holder. Figure 4-27. Removing the coin cell battery 3. Slide [...]

  • Page 102

    5-1 Compaq Professional Workstation AP200 Reference Guide Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: F-CH05.DOC Last Saved On: 12/14/98 3:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 5 Network Communications This chapter provides information about networks and the hardware [...]

  • Page 103

    5-2 Network Communications Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: F-CH05.DOC Last Saved On: 12/14/98 3:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Connecting to an Ethernet Network An RJ-45 Ethernet network connector is included on your workstation. Attaching a Network Cable t[...]

  • Page 104

    5-3 Compaq Professional Workstation AP200 Reference Guide Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: F-CH05.DOC Last Saved On: 12/14/98 3:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Figure 5-1. Attaching the network cable to the RJ-45 connector WARNING: To reduce the risk of elect[...]

  • Page 105

    6-1 Compaq Professional Workstation AP200 Reference Guide Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Chapter 6 Troubleshooting This guide provides information on how to identify and correct some commo[...]

  • Page 106

    6-2 Troubleshooting Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Helpful Hints If you encounter some minor problems with your workstation, monitor, or software, refer to the following list of general su[...]

  • Page 107

    6-3 Compaq Professional Workstation AP200 Reference Guide Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Minor Problems You may be able to easily resolve the minor problems described in this secti[...]

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    6-4 Troubleshooting Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Minor Problems Continued Problem Cause Solution Workstation powered- off automatically. The unit temperature was exceeded. The fa[...]

  • Page 109

    6-5 Compaq Professional Workstation AP200 Reference Guide Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Table 6-2 Solving Disk Problems Problem Cause Solution Diskette drive light stays on. Diskette is d[...]

  • Page 110

    6-6 Troubleshooting Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Disk Problems Continued Problem Cause Solution Diskette drive cannot read a diskette. Diskette is not formatted. Format the diske[...]

  • Page 111

    6-7 Compaq Professional Workstation AP200 Reference Guide Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving SCSI Problems If you encounter SCSI device problems, refer to the common causes and solutio[...]

  • Page 112

    6-8 Troubleshooting Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Display Problems If you encounter display problems, refer to the documentation that came with your monitor and to the common caus[...]

  • Page 113

    6-9 Compaq Professional Workstation AP200 Reference Guide Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Display Problems Continued Problem Cause Solution Screen is blank. ( Continued ) You are us[...]

  • Page 114

    6-10 Troubleshooting Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Display Problems Continued Problem Cause Solution Blurry display or requested resolution cannot be set. If the graphics controll[...]

  • Page 115

    6-11 Compaq Professional Workstation AP200 Reference Guide Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Display Problems Continued Problem Cause Solution Cursor will not move using the arrow key[...]

  • Page 116

    6-12 Troubleshooting Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Printer Problems If you encounter printer problems, refer to the documentation that came with your printer and to the common cau[...]

  • Page 117

    6-13 Compaq Professional Workstation AP200 Reference Guide Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Hardware Installation Problems You may need to reconfigure the workstation when you add or[...]

  • Page 118

    6-14 Troubleshooting Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Network Problems Some common causes and solutions for network problems are listed in the following table. These guidelines do no[...]

  • Page 119

    6-15 Compaq Professional Workstation AP200 Reference Guide Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Network Problems Continued Problem Cause Solution Network status link light does not turn [...]

  • Page 120

    6-16 Troubleshooting Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Network Problems Continued Problem Cause Solution Diagnostics passes, but the workstation does not communicate with the network.[...]

  • Page 121

    6-17 Compaq Professional Workstation AP200 Reference Guide Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Network Problems Continued Problem Cause Solution Network controller stopped working witho[...]

  • Page 122

    6-18 Troubleshooting Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Memory Problems If you encounter memory problems, some common causes and solutions are listed in the following table. Table 6-8 [...]

  • Page 123

    6-19 Compaq Professional Workstation AP200 Reference Guide Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving Memory Problems Continued Problem Cause Solution Out of Memory error Memory configuration [...]

  • Page 124

    6-20 Troubleshooting Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Solving CD-ROM Problems If you encounter CD-ROM problems, refer to the common causes and solutions listed in the following table or to t[...]

  • Page 125

    6-21 Compaq Professional Workstation AP200 Reference Guide Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Troubleshooting Using Compaq Intelligent Manageability Features The Local Alert Pop-Up Dialog noti[...]

  • Page 126

    A-1 Compaq Professional Workstation AP200 Reference Guide Writer: kmosby Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: H-APPA.DOC Last Saved On: 12/14/98 2:48 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Appendix A Regulatory Compliance Notices Federal Communications Commission Notice Part 15 of th[...]

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    A-2 Regulatory Compliance Notices Writer: kmosby Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: H-APPA.DOC Last Saved On: 12/14/98 2:48 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, purs[...]

  • Page 128

    A-3 Compaq Professional Workstation AP200 Reference Guide Writer: kmosby Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: H-APPA.DOC Last Saved On: 12/14/98 2:48 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Declaration of Conformity for Products Marked with FCC Logo, United States Only This device com[...]

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    A-4 Regulatory Compliance Notices Writer: kmosby Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: H-APPA.DOC Last Saved On: 12/14/98 2:48 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Mouse Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following tw[...]

  • Page 130

    A-5 Compaq Professional Workstation AP200 Reference Guide Writer: kmosby Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: H-APPA.DOC Last Saved On: 12/14/98 2:48 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Japanese Notice Taiwan Notice[...]

  • Page 131

    A-6 Regulatory Compliance Notices Writer: kmosby Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: H-APPA.DOC Last Saved On: 12/14/98 2:48 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Laser Devices The CD-ROM drive contains a laser device. All Compaq systems equipped with a laser device comply with saf[...]

  • Page 132

    A-7 Compaq Professional Workstation AP200 Reference Guide Writer: kmosby Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: H-APPA.DOC Last Saved On: 12/14/98 2:48 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Laser Product Label The following label or equivalent is located on the surface of your CD-ROM [...]

  • Page 133

    A-8 Regulatory Compliance Notices Writer: kmosby Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: H-APPA.DOC Last Saved On: 12/14/98 2:48 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Battery Replacement Notice Your computer is provided with a lithium internal battery. There is a danger of explosion an[...]

  • Page 134

    B-1 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: I-APPB.DOC Last Saved On: 12/12/98 10:08 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Appendix B Electrostatic Discharge To prevent damaging the system, be aware of the precauti[...]

  • Page 135

    B-2 Electrostatic Discharge Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: I-APPB.DOC Last Saved On: 12/12/98 10:08 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or inst[...]

  • Page 136

    C-1 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: J-APPC.DOC Last Saved On: 12/14/98 11:23 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Appendix C Power Cord Set Requirements The power cord set meets the requirements for use in[...]

  • Page 137

    C-2 Power Cord Requirements Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: J-APPC.DOC Last Saved On: 12/14/98 11:23 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Country-Specific Requirements Use the following table to identify the appropriate accredited agency in your country. Tabl[...]

  • Page 138

    D-1 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: K-APPD.DOC Last Saved On: 12/12/98 10:11 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Appendix D Routine Workstation Care and Shipping Preparation Routine Computer Care To take [...]

  • Page 139

    D-2 Routine Workstation Care and Shipping Preparation Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: K-APPD.DOC Last Saved On: 12/12/98 10:11 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED CD-ROM Drive Precautions Be sure to observe the following guidelines while operating or cleanin[...]

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    D-3 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: K-APPD.DOC Last Saved On: 12/12/98 10:11 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Shipping Preparation Follow these steps when preparing to ship your computer: 1. Back up th[...]

  • Page 141

    E-1 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: L-APPE.DOC Last Saved On: 12/14/98 2:40 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Appendix E Error Codes This chapter lists the error codes you might encounter during the Pow[...]

  • Page 142

    E-2 Error Codes Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: L-APPE.DOC Last Saved On: 12/14/98 2:40 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Power-On Self Test Message Continued Message Beeps* Probable Cause Recommended Action 162-System Options Not Set 2S Configuration inco[...]

  • Page 143

    E-3 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: L-APPE.DOC Last Saved On: 12/14/98 2:40 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Power-On Self Test Message Continued Message Beeps* Probable Cause Recommended Action 163-Ti[...]

  • Page 144

    E-4 Error Codes Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: L-APPE.DOC Last Saved On: 12/14/98 2:40 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Power-On Self Test Message Continued Message Beeps* Probable Cause Recommended Action 201-Memory Error None RAM failure 1. Make sure y[...]

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    E-5 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: L-APPE.DOC Last Saved On: 12/14/98 2:40 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Power-On Self Test Message Continued Message Beeps* Probable Cause Recommended Action 301-Ke[...]

  • Page 146

    E-6 Error Codes Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: L-APPE.DOC Last Saved On: 12/14/98 2:40 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Power-On Self Test Message Continued Message Beeps* Probable Cause Recommended Action 601-Diskette Controller Error None Diskette cont[...]

  • Page 147

    E-7 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: L-APPE.DOC Last Saved On: 12/14/98 2:40 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Power-On Self Test Message Continued Message Beeps* Probable Cause Recommended Action 1151-S[...]

  • Page 148

    E-8 Error Codes Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: L-APPE.DOC Last Saved On: 12/14/98 2:40 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Power-On Self Test Message Continued Message Beeps* Probable Cause Recommended Action 1782-Disk Controller Failure None Hard drive cir[...]

  • Page 149

    E-9 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: L-APPE.DOC Last Saved On: 12/14/98 2:40 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Power-On Self Test Message Continued Message Beeps* Probable Cause Recommended Action A udib[...]

  • Page 150

    E-10 Error Codes Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: L-APPE.DOC Last Saved On: 12/14/98 2:40 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Power-On Self Test Message Continued Message Beeps* Probable Cause Recommended Action Flashing Caps Lock 1L, 2S Video controller is n[...]

  • Page 151

    F-1 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: M-APPF.DOC Last Saved On: 12/14/98 2:41 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Appendix F Specifications Table F-1 Specifications Component U.S. Metric Minitower Dimension[...]

  • Page 152

    F-2 Specifications Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: M-APPF.DOC Last Saved On: 12/14/98 2:41 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Specifications Continued Environmental Requirements U.S. Metric Temperature Operating 50 ° to 95 ° F1 0 ° to 35 ° C Shipping 4 [...]

  • Page 153

    G-1 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: N-APPG.DOC Last Saved On: 12/14/98 11:04 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Appendix G Clearing Configuration Memory The workstation’s configuration memory (CMOS) ma[...]

  • Page 154

    G-2 Clearing Configuration Memory Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: N-APPG.DOC Last Saved On: 12/14/98 11:04 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 4. Locate the jumper labeled E50. 1 2 3 Figure G-1. Locating the E50 jumper and pins 1-3 on the system board 5. Rem[...]

  • Page 155

    Index-1 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: O-INDX.DOC Last Saved On: 12/15/98 4:28 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Index A About This Guide ix ACPI overview 3-25 administrator (setup) password 3-7 Advanc[...]

  • Page 156

    Index-2 Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: O-INDX.DOC Last Saved On: 12/15/98 4:28 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Compaq Management Solutions Partners Program 3-2, 3-29 Compaq Support Software CD kit 3-26. See Support Software CD kit Compaq Website xi, 2-1[...]

  • Page 157

    Index-3 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: O-INDX.DOC Last Saved On: 12/15/98 4:28 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED DMI 3-2 overview 3-27 drive bays 1-2, 1-6, 4-14 drive cables connecting 4-34 illustrated[...]

  • Page 158

    Index-4 Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: O-INDX.DOC Last Saved On: 12/15/98 4:28 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED front panel components CD-ROM drive activity light 1-3 CD-ROM eject button 1-3 CD-ROM headphone jack 1-4 CD-ROM volume 1-4 diskette drive acti[...]

  • Page 159

    Index-5 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: O-INDX.DOC Last Saved On: 12/15/98 4:28 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED keyboard Continued placement D-1 setting locale 2-7 tilt feet 1-10 using Windows logo ke[...]

  • Page 160

    Index-6 Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: O-INDX.DOC Last Saved On: 12/15/98 4:28 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED parallel interface, disabling 3-9 parallel port disabling 2-7 enabling 2-7 setting resources 2-8 passwords 3-7 changing 3-12 clearing 3-13 ent[...]

  • Page 161

    Index-7 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: O-INDX.DOC Last Saved On: 12/15/98 4:28 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED rear panel connectors Continued Universal Serial Bus (USB) connector 1-5 voltage select [...]

  • Page 162

    Index-8 Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: O-INDX.DOC Last Saved On: 12/15/98 4:28 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Simple Network Management Protocol See SNMP slots, expansion 4-14 SMART III Hard Drive Fault Prediction 3-5 SNMP 3-5, 3-28 software reinstalli[...]

  • Page 163

    Index-9 Compaq Professional Workstation AP200 Reference Guide Writer: M. Church Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003 File Name: O-INDX.DOC Last Saved On: 12/15/98 4:28 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED USB connector 1-2, 1-5 USB port enabling/disabling 2-7 using Compaq Diagnostics for Wind[...]