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Compaq PROLIANT ML350 manual

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Table of contents for the manual

  • Page 1

    COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM Compaq ProLiant ML350 Generation 3 Server Maintenance and S ervice Guide Part Number 278704-002 January 2003 (S econd E dition) This docu ment pro vides de tailed i nstructi ons for ma intenanc e and service personn el. It includ es removal and r[...]

  • Page 2

    COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM © 2002, 20 03 C ompaq Inf orm ation Tec hnol ogies Gr oup, L .P. Microsoft  , Wi ndows  , a nd Wi ndows NT  are U. S. re gistere d tradem arks of M icrosoft Corpor ation. Intel  is a U.S. regist ered tradem ark of Intel C orporation.[...]

  • Page 3

    Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide iii COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM Contents About This Guide Symbols in Text ................................................................................................................ ..........[...]

  • Page 4

    Contents iv Compaq ProL iant M L350 Gen eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM Removable Med ia Device ......................................................................................................... .............. 2-24 Expan[...]

  • Page 5

    Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide v COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM About This Guide This maint enance and servi ce guide can be used fo r ref erence when servicing Compaq ProL iant ML350 Generati on 3 serv ers. WARNING: To reduce the [...]

  • Page 6

    About This G uide vi Compaq ProL iant M L350 Gen eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM Compaq Techni cian Notes WARNING: Only authorized technicians trained by Compaq should att empt to repair this equipment. All trou bleshooting a n[...]

  • Page 7

    About This G uide Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide vii COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM Where to Go for Addi tional He lp In addition to this gu ide, th e follow ing info rmat ion so urces are av ailab le: • User document ation • C[...]

  • Page 8

    About This G uide viii Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM Text Conven tions This docu ment uses t he foll owing conven tions: • Italic type is us ed for c omplet e titles of publish ed guid es or var ia[...]

  • Page 9

    Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 1-1 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/31/02 9:35 AM 1 Illustrated Parts Catalog This chap ter prov ides the i llustra ted par ts breakdown a nd spare p arts lists for the Compaq ProLiant ™ ML35 0 Generation 3 ser ve[...]

  • Page 10

    Illustrated Parts Catalo g 1-2 Compaq ProL iant ML350 G en eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/31/02 9:35 AM Mechanical Parts Exploded Vie w 5a 2c 2b 2a 5b 5b 10 1 6 8 9 4 3 7 Figure 1-1: Mech anical p arts e xplod ed view[...]

  • Page 11

    Illustrated Parts Catalo g Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 1-3 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/31/02 9:35 AM Mechanical Spare Parts Lis t Table 1-1: Mech anical Sp are Parts L ist Item Description Spare Part Numb er Chassis 1 Bezel door (tow er mo[...]

  • Page 12

    Illustrated Parts Catalo g 1-4 Compaq ProL iant ML350 G en eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/31/02 9:35 AM System Comp onents Explode d View 13 15 17 19 23 22 20 16 18 11 14 21 12 14 Figure 1-2: Syst em comp onents explo ded view[...]

  • Page 13

    Illustrated Parts Catalo g Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Serv ice Guide 1-5 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last S aved On: 12/31/02 9:35 AM System Comp onents Spare Parts Lis t Table 1-2: Syst em Compo nents Spa re Part s List Item Description Spare Part Numb er 11 CPU fan modu[...]

  • Page 14

    Illustrated Parts Catalo g 1-6 Compaq ProL iant ML350 G en eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/31/02 9:35 AM Table 1-2: Syst em Compo nents Sp are Part s List continued Item Description Spare Part Numb er Miscellaneous 24 Enhanc ed keybo ard (ca[...]

  • Page 15

    Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-1 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM 2 Removal and Replacement Procedures This chap ter prov ides sub assembly /module- level r emoval a nd repl acement pr ocedures for th e Compaq ProL iant ML35 0 Gene[...]

  • Page 16

    Removal and R eplacem ent Pr ocedures 2-2 Compaq ProL iant ML350 G en eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Electrostatic Discharge Inform ation An electrost atic dis charge ( ESD) can dam age stati c-sensi tive dev ices or microcirc[...]

  • Page 17

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-3 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Symbols on Equipment These symbol s may be loc ated on equipment in areas where haza rdous cond itions may exi st. WARNING: Thi[...]

  • Page 18

    Removal and R eplacem ent Pr ocedures 2-4 Compaq ProL iant ML350 G en eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Preparation Procedures WARNING: Only authorized technicians trained by Compaq should att empt to repair this equipment. B eca[...]

  • Page 19

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-5 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM To power down th e server: 1. Press the powe r button to toggle to Standb y. This plac es the se rver in s tandby mode, disabli[...]

  • Page 20

    Removal and R eplacem ent Pr ocedures 2-6 Compaq ProL iant ML350 G en eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Bezel Door (T ower Model Only ) To remove the bezel door: 1. Complete th e prepar ation proced ures. Ref er to “P repar ati[...]

  • Page 21

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-7 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Access Panel To remove the access panel : 1. Complete th e prepar ation proced ures. Ref er to “P repar ation Pro cedures” [...]

  • Page 22

    Removal and R eplacem ent Pr ocedures 2-8 Compaq ProL iant ML350 G en eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Bezel (Rack Mo del Only) To remove the bezel: 1. Complete th e prepar ation proced ures. Ref er to “P repar ation Pro cedur[...]

  • Page 23

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-9 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM 4. Loosen the access panel thu mbscrews (1 ). 5. Slide th e access pan el b ack about 1.5 c m (0.5 in ch), th en lift and re mo[...]

  • Page 24

    Removal and R eplacem ent Pr ocedures 2-10 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM 7. Pull the bezel up and away from the chassis. Figure 2-6: Removing the bezel (rack model only) To replace th e bezel, rever [...]

  • Page 25

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-11 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removable Media Device Blank IMPORTANT: To install a re movable m edia devic e or a h ard drive f or the firs t time, the r em[...]

  • Page 26

    Removal and R eplacem ent Pr ocedures 2-12 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Cable Routing Diagrams Figure 2-8 th rough Figu re 2-11 s how the cab le routin g for the serve r. CAUTION: When routing c abl[...]

  • Page 27

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-13 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM IDE CD-ROM Drive Signal Cable Figure 2-9: IDE CD-ROM drive signal cab le routing Removable Media D evice Cable 1 2 Figure 2-1 [...]

  • Page 28

    Removal and R eplacem ent Pr ocedures 2-14 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM SCSI Point-to-Point Cable Figure 2-11: S CSI LVD Point-to-Point cable routing[...]

  • Page 29

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-15 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Air Baffle To remove the air baff le: 1. Complete th e prepar ation proced ures. Ref er to “P repar ation Pro cedures” ea [...]

  • Page 30

    Removal and R eplacem ent Pr ocedures 2-16 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM System Fan Modules To remove the syste m CPU fan module : 1. Complete the pr eparation p rocedure s. Refer to “Prep aratio n[...]

  • Page 31

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-17 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM 6. Loosen the thu mbscrew securing the sys tem CPU fan modu le to t he chass is (1). 7. Carefully pu ll the system C PU fan mo[...]

  • Page 32

    Removal and R eplacem ent Pr ocedures 2-18 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM To remove the front I/O system fan module: 1. Disconnec t the I/O fa n cabl e from the syste m board (2) . Refer to F igure 2 [...]

  • Page 33

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-19 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Drive Bay Confi guration The server supp orts a maxi mum of ten inter nal dr ive bays ( four are f or re movable media devices[...]

  • Page 34

    Removal and R eplacem ent Pr ocedures 2-20 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Hot-Plug Hard Drive Bla nk NOTE: The server do es not need to be powere d off to c omplete t his operati on. To remove a ho t-[...]

  • Page 35

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-21 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Hot-Plug Hard Drive NOTE: The server do es not need to be powere d off to c omplete t his operati on. To remove a ho t-p lug h[...]

  • Page 36

    Removal and R eplacem ent Pr ocedures 2-22 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Hot-Plug Hard Drive Cag e To remove a ho t-p lug hard driv e cage: 1. Complete the pr eparation p rocedure s. Refer to “Prep[...]

  • Page 37

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-23 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM 6. Remove all d rive bl anks and hard drives. Refer to “Hot-Plug H ard D rive Blan k” and “Hot-Plug H ard Dr ive” ea r[...]

  • Page 38

    Removal and R eplacem ent Pr ocedures 2-24 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removable Media Device To remove a r emovab le me dia devic e: 1. Complete th e prepar ation proced ures. Ref er to “P repar[...]

  • Page 39

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-25 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM 5. While pushi ng up the d rivelock (1), pull t he removab le med ia device ou t of th e bay (2). 1 2 Figure 2-2 2: Removin g [...]

  • Page 40

    Removal and R eplacem ent Pr ocedures 2-26 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Expansion Sl ots 4 3 2 1 5 Figure 2-23: Expans ion slot locations Table 2-3: Expansion Slots Item Slot Slot Number 1 64-bit 10[...]

  • Page 41

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-27 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Expansion Boar d To remove an ex pansion b oard: 1. Complete th e prepar ation proced ures. Ref er to “P repar ation Pro ced[...]

  • Page 42

    Removal and R eplacem ent Pr ocedures 2-28 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM 6. Press on the top of th e expa nsion slo t latch ( 1) and ope n the latch toward th e rear of the chassis (2). 7. Remove the[...]

  • Page 43

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-29 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Memory Module Guideli nes CAUTION: To prevent dam age to equi pment or loss of i nformation, m ake sure t hat the s erver is p[...]

  • Page 44

    Removal and R eplacem ent Pr ocedures 2-30 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM • Do not mix ECC and non -ECC DIMMs . If diff erent types o f DIMMs are mixed, t he system w ill not pr operly fu nction. ?[...]

  • Page 45

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-31 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Processors and Processor P ower Modules 2 3 4 1 Figure 2-2 8: P rocesso r a nd Proc esso r Powe r Modu le (PPM) lo cations Tab[...]

  • Page 46

    Removal and R eplacem ent Pr ocedures 2-32 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Processor CAUTION: Electrostatic dis charge (ESD) c an damage electr onic com ponents. Be s ure that you are proper ly groun d[...]

  • Page 47

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-33 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM 7. Rotate the pr ocesso r cage u pward. Figure 2-3 0: Rotat ing th e proces sor cag e 8. Rotate the pr ocesso r-lock ing lev e[...]

  • Page 48

    Removal and R eplacem ent Pr ocedures 2-34 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM 9. Remove the processor /heatsink ass embly fro m the socket. Figure 2-3 2: Removin g the pro cessor/ heatsin k assembly CAUTI[...]

  • Page 49

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-35 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Processor Power M odule WARNING: To reduce the risk of personal injury from h ot surfaces, allow the internal system component[...]

  • Page 50

    Removal and R eplacem ent Pr ocedures 2-36 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM System Board To remove the system board : 1. Complete th e prepar ation proced ures. Ref er to “P repar ation Pro cedures”[...]

  • Page 51

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-37 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM System Battery The server use s nonvol atile me mory th at requ ires a battery to retai n syste m infor matio n when power is [...]

  • Page 52

    Removal and R eplacem ent Pr ocedures 2-38 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM To replace th e syste m boar d battery: 1. Complete th e prepar ation proced ures. Ref er to “P repar ation Pro cedures” e[...]

  • Page 53

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-39 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Power Supply To remove the power supply: IMPORTANT: The power supply of the serv er is hot- pluggable. W hen rem oving a pow e[...]

  • Page 54

    Removal and R eplacem ent Pr ocedures 2-40 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Power Supply B ackplane B oard To remove the power supply backplan e board: 1. Complete th e prepar ation proced ures. Ref er [...]

  • Page 55

    Removal and R eplacem ent Pr ocedures Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 2-41 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Feet (Tower M odel Only ) To remove the four f eet fr om th e chass is, one a t a time : 1. Complete th e prepar ation proced [...]

  • Page 56

    Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 3-1 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:44 AM 3 Diagnostic Tools This chap ter prov ides an ov erview of the softwar e and firmware d iagnostic tools a vailable fo r the Compaq P roLiant ML3 50 Generation 3 serv[...]

  • Page 57

    Diagnostic T ools 3-2 Compaq ProL iant ML350 G en eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:44 AM Table 3-1: Diagnostic Tools continued Tool Description How to run it Compaq Survey Utility An online inf ormation -gatheri ng progr am that runs [...]

  • Page 58

    Diagnostic T ools Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 3-3 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:44 AM Table 3-1: Diagnostic Tools continued Tool Description How to run it System Firm ware Update Utility th at enables Windows NT 4 and Wi ndows 2000 t[...]

  • Page 59

    Diagnostic T ools 3-4 Compaq ProL iant ML350 G en eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:44 AM Table 3-1: Diagnostic Tools continued Tool Description How to run it INSPECT A utility t hat provides a report detaili ng system information. INS[...]

  • Page 60

    Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 4-1 COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM 4 Connectors, Switches, and LEDs This chap ter con tains illust ratio ns and tabl es iden tifying and de scrib ing conne ctors, swi tches, and LED location s on the fron[...]

  • Page 61

    Connectors, Sw itches, a nd LEDs 4-2 Compaq ProL iant ML350 G en eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Connectors and Com ponents This section contai ns illus tratio ns and tabl es iden tifying conne ctor l ocation s and c omponent s on [...]

  • Page 62

    Connectors, Sw itches, a nd LEDs Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 4-3 COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM System Board Components Figure 4-2 and T able 4-2 show and de scribe the locatio n of the co mponen ts on the server system board. 2 3 1[...]

  • Page 63

    Connectors, Sw itches, a nd LEDs 4-4 Compaq ProL iant ML350 G en eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Switches System Configurati on Switch Sett ings The server sy stem bo ard has two s ets of switches, an 8 -position c onfigu ration sw[...]

  • Page 64

    Connectors, Sw itches, a nd LEDs Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 4-5 COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Table 4-3: System Configuration Switch Settings Switch Default Position Function Description Settings 1 Off Reserved N/A N/A 2 Off Lock [...]

  • Page 65

    Connectors, Sw itches, a nd LEDs 4-6 Compaq ProL iant ML350 G en eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Resetting System C onfiguration S ettings It may b e necessar y at so me ti me to clear and r eset sy stem config uratio n setting s. [...]

  • Page 66

    Connectors, Sw itches, a nd LEDs Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 4-7 COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM LEDs Several sta tus LEDs and b utton s are l ocated o n the fro nt and back of the server. P roblem diagnosis i s aided b y the L EDs t[...]

  • Page 67

    Connectors, Sw itches, a nd LEDs 4-8 Compaq ProL iant ML350 G en eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Power Button, Syst em Status LE Ds, and Unit Id entification Button The power button, system s tatus LEDs, and UID bu tto n are locate[...]

  • Page 68

    Connectors, Sw itches, a nd LEDs Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 4-9 COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM 1 2 3 6 7 4 5 Figure 4-4: Power butt on, syste m statu s LEDs, and Unit Identification button Table 4-5: Power Butto n, System Status L [...]

  • Page 69

    Connectors, Sw itches, a nd LEDs 4-10 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Table 4-5: Power Butto n, System Status L EDs, and Unit Identificat ion Butt on continued Item Description Status Description 5 NIC LED[...]

  • Page 70

    Connectors, Sw itches, a nd LEDs Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 4-11 COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM System Board LEDs Figure 4-5 and T able 4-6 show and descr ibe LEDs on the syste m board o f the serv er that indicate when a processor[...]

  • Page 71

    Connectors, Sw itches, a nd LEDs 4-12 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Table 4-6: System Bo ard LEDs cont inued Item Description Status 5 I/O fan status Off = Fan func tioning Amber = Fan is not instal led [...]

  • Page 72

    Connectors, Sw itches, a nd LEDs Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 4-13 COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Hot-Plug Hard Drive LEDs The hot-plug SCSI hard dri ve LEDs, loca ted on each p hysical drive, a re visib le on the fron t of the se rv[...]

  • Page 73

    Connectors, Sw itches, a nd LEDs 4-14 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Table 4-7: Hot-Plug SCSI Hard Drive LED Combinations Activity Online Fault Meaning On Off Off Do not remove th e drive. R emoving a dri[...]

  • Page 74

    Connectors, Sw itches, a nd LEDs Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 4-15 COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Table 4-7: Hot-Plug SCSI Hard Drive LED Combinations c ontinued Activity Online Fault Meaning Off On Off OK to replac e the driv e onli[...]

  • Page 75

    Connectors, Sw itches, a nd LEDs 4-16 Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Network Interface C ontroller LEDs The NIC LEDs are loca ted on the back of the server. T hey provid e the fo llowing informa tion: •[...]

  • Page 76

    Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 5-1 COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM 5 Physical and Operating Specifications This chap ter prov ides physi cal and op eratin g specifi cations for the Comp aq ProLi ant ML350 Generation 3 s erver. Th e foll[...]

  • Page 77

    Physic al and Operatin g Specif ications 5-2 Compaq ProL iant M L350 Gen eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Num ber: 278704-002 Last Saved On: 12/18/02 9:49 AM System Unit Table 5-1: Syst em Unit S pecificatio ns Item Description Height (witho ut feet) 44.5 cm (17.5 in) Height (with f [...]

  • Page 78

    Physic al and Operatin g Specif ications Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 5-3 COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Rack Server System Uni t Table 5-2: Rack S erver System Unit Spec ification s Feature International Unit s (English Units) Dimen[...]

  • Page 79

    Physic al and Operatin g Specif ications 5-4 Compaq ProL iant ML350 G en eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Memory Table 5-3: Memo ry Speci fication s Item Description Size 128 MB, 256 M B, 512 M B, 1 GB and 2 GB Speed 266 MHz Type PC[...]

  • Page 80

    Physic al and Operatin g Specif ications Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 5-5 COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM IDE CD-ROM Dr ive Table 5-5: IDE CD- ROM Drive Specif ications Item Description Applicable d isk CD-DA, CD -RW, Photo CD (s ingl[...]

  • Page 81

    Physic al and Operatin g Specif ications 5-6 Compaq ProL iant ML350 G en eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Wide Ultra3 SCSI Hot-Plu g Hard Drives Table 5-6: Wide Ultra3 SCSI H ard D rive Sp ecific ations Item 9-GB Drive 18-GB Drive 3[...]

  • Page 82

    Physic al and Operatin g Specif ications Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide 5-7 COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Integrated Du al Chan nel Wide Ultra3 SCSI A dapter Table 5-8: Integrat ed Dua l Chann el Wide Ultra3 S CSI Adap ter Specifi cat[...]

  • Page 83

    Physic al and Operatin g Specif ications 5-8 Compaq ProL iant ML350 G en eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Remote Insig ht Ligh ts-Out E diti on II Optio n Bo ard Table 5-9: Remote Insight Lights-out Edition II Option Board Specifica[...]

  • Page 84

    Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide Index-1 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:51 AM Index A AC powe r, caution 4 -10 access panel part n umbe r 1- 3 rem oving 2-7 repla cin g 2- 7 ADU (Array Diagnostics Utility) 3-4 air baffle part n umbe r 1- 3[...]

  • Page 85

    Index Index-2 Compaq ProL iant ML350 G en eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:51 AM E electric shock symbol 2-3 warni ng 2- 3 electrostatic discharge See ES D ESD (electrostatic discharge) cauti on 2- 4, 2- 32, 2-3 7 packa gi ng 2-2 prev[...]

  • Page 86

    Index Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide Index-3 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:51 AM tower -to- rac k c onver sio n, pa rt num ber 1- 6 L labels See symb ols on e q uipm ent LEDs CPU fan stat us 4- 12 DIMM status 4-12 external health 4-9 ha[...]

  • Page 87

    Index Index-4 Compaq ProL iant ML350 G en eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:51 AM rem ovabl e me dia devi ce bla n k 1- 3 rem ovable medi a de vice SCSI cable 1- 6 retainer clips 1-3 return kit (rack) 1-6 return ki t (tower) 1 -6 SCSI [...]

  • Page 88

    Index Compaq ProLiant ML350 G eneratio n 3 Serv er Maintenanc e and Servic e Guide Index-5 COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:51 AM SmartStart Diskette Builder descri pti on 3- 2 runni ng 3- 2 SmartStart s oftware 3-2 specifications IDE CD-ROM Drive 5 -5 NIC 5- 6 phys ical and o per ati[...]

  • Page 89

    Index Index-6 Compaq ProL iant ML350 G en eration 3 S erver Mainte nance and Serv ice Gui de COMPAQ CONFIDENTIAL Codename: St eel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:51 AM Wide U ltra1 60 SC SI har d driv e opera tin g tem per at ure 5- 7 phys ical conf igur ati o n 5-7 seek time 5-7 Wide U ltra 3 SCSI hot- pl ug ha rd dr i[...]