Compaq Tablet PC TC1000 manual

b Maintenance and Ser vice Guide Compaq T ab let PC TC1000 Document P ar t Number : 268627-001 Nov ember 2002 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC. It provides comprehensi v e information on identifying tablet PC features, components, and spare parts, troubleshooting tablet PC problems, and perf[...]

© 2002 Compaq Information T echnologies Group, L.P . Compaq and the Compaq logo are trademarks of Compaq Information T echnologies Group, L.P . in the U.S. and/or other countries. Microsoft and W indo ws are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their r[...]

Maintenance and Ser vice Guide iii Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1–10 1.4 Power Management . . [...]

iv Maintenance and Ser vice Guide 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Tablet PC System Major Components . . . . . . . . . . . . 3–2 3.3 Miscellaneous Cable Kit Compone nts . . . . . . . . . . . . 3–6 3.4 Miscellaneous Plastics/Hardware Kit Components . . 3–7 3.5 Keyboa[...]

Maintenance and Ser vice Guide v 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1 General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1 Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2 Notes . . . . [...]

vi Maintenance and Ser vice Guide[...]

Maintenance and Ser vice Guide 1–1 1 Pr oduct Description The Compaq T ablet PC TC1000 offers a T ransmeta 1.0-GHz processor with 512-KB cache, a 10.4-inch color TFT XGA display , 256 MB (133 MHz) SDRAM, and nV idia GeF orce2Go graphics with 16 MB of video SDRAM. The primary pointing de vice on the tablet PC is the tablet PC pen. Handwriting reco[...]

1–2 Maintenance and Ser vice Guide Product Description The optional docking station provides access to a MultiBay and a v ariety of connectors. Figure 1-2. Compaq T ablet PC TC1000 with Optional Ke yboard and Optional Doc king Station[...]

Product Description Maintenance and Ser vice Guide 1–3 1.1 Models T ablet PC models are shown in T ables 1-1 and 1-2 T ab le 1-1 Compaq T ab let PC TC1000 Naming Con ventions Key CTC1000 T 100 X0 30 0 8 25 T XXXXXX-XXX 12 3 4 5 6 7 8 9 1 0 Ke y Description Options 1 Brand/Series designator C=Compaq TC1000=T ab let PC 2 Processor type T=T ransmeta[...]

1–4 Maintenance and Ser vice Guide Product Description T ab le 1-2 Compaq T ab let PC TC1000 Models The f ollowing Compaq T ablet PC TC1000 models use config. code LBSZ and f eature: ■ P en and P ointStick k eyboard ■ 6-cell, 4.0 Ah lithium ion (Li ion) batter y pack ■ 16 MB of discrete video memor y ■ 3-year w arranty on par ts and labor[...]

Product Description Maintenance and Ser vice Guide 1–5 The f ollowing Compaq T ablet PC TC1000 models use config. code LBRZ and f eature: ■ P en and P ointStick k eyboard ■ 6-cell, 4.0 Ah Li ion batter y pack ■ 16 MB of discrete video memor y ■ 2-year w arranty on par ts and labor CTC1000 T 100 X0 30 0 8 25 T Belgium Denmark Europe Inter [...]

1–6 Maintenance and Ser vice Guide Product Description The f ollowing models represent config ure-to-order Compaq T ablet PC TC1000 models and use config. code LBQZ. These tablet PC models f e ature: ■ P en and P ointStick k eyboard ■ 6-cell, 4.0 Ah Li ion batter y pack ■ 16 MB of discrete video memor y ■ 1-year w arranty on par ts and la[...]

Product Description Maintenance and Ser vice Guide 1–7 CTC1000 T 100 X0 30 0 8 76 T United States 470046-342 CTC1000 T 100 X0 30 0 8 38 T United States 470046-341 CTC1000 T 100 X0 30 0 8 25 T United States 470046-340 CTC1000 T 100 X0 30 0 C 76 T United States 470046-348 CTC1000 T 100 X0 30 0 C 38 T United States 470046-347 CTC1000 T 100 X0 30 0 C[...]

1–8 Maintenance and Ser vice Guide Product Description 1.2 Features ■ 1.0-GHz T ransmeta Crusoe 5800 processor with 512-KB integrated cache ■ nV idia GeForce2Go graphics controller with 16 MB SDRAM ■ 256 MB high-performance Synchronous DRAM (SDRAM), expandable to 768 MB ■ Microsoft W indo ws XP T ablet Edition ■ 10.4-inch XGA (1024 × 7[...]

Product Description Maintenance and Ser vice Guide 1–9 ❏ 8X Max D VD-R OM dri ve ❏ 8X Max D VD-CDR W combination dri v e ❏ 40- or 30-GB hard dri ve ■ Support for the follo wing connectors on the tablet PC: ❏ PC Card slot ❏ CompactFlash card slot ❏ RJ-45 network ❏ RJ-11 modem ❏ Uni versal Serial Bus ❏ External monitor ❏ AC p [...]

1–10 Maintenance and Ser vice Guide Product Description 1.3 Clearing a P assw or d If the tablet PC you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Remov e the battery pack and mini PCI communications/ memory expansion slot co v e r . Refer to Section 5.3, “Preparing the T a[...]

Product Description Maintenance and Ser vice Guide 1–11 1.4 P o wer Management The tablet PC comes with po wer management features that extend battery operating time and conserv e po wer . The tablet PC supports the follo wing po wer management features: ■ Suspend ■ Hibernation ■ Setting customization by the user ■ Hotke ys for setting le[...]

1–12 Maintenance and Ser vice Guide Product Description 1.5 T ab let PC External Components The external components on the front panel of the tablet are sho wn in Figure 1-3 and described in T able 1-3. Figure 1-3. Fr ont Panel Components T ab le 1-3 Fr ont Panel Components Item Component Function 1 Wireless LAN activity light Off: The inter nal [...]

Product Description Maintenance and Ser vice Guide 1–13 2 Batter y light On: A batter y pack is charging. Flashing: A batter y pack that is the only av ailab le power sour ce has reached a low-battery condition. 3 A C adapter light On: A C power is being supplied through the A C adapter . 4 Jour nal launch button When the tab let PC is in Windows[...]

1–14 Maintenance and Ser vice Guide Product Description The tablet top side components are sho wn in Figure 1-4 and described in T able 1-4. Figure 1-4. T op Side Components T ab le 1-4 T op Side Components Item Component Function 1 USB connector Connects an optional USB 2.0- or 1.1-compliant de vice. 2 PC Card eject button Ejects an optional PC [...]

Product Description Maintenance and Ser vice Guide 1–15 7 CompactFlash card eject bu tton Ejects an optional CompactFlash card from the CompactFlash card slot. 8 CompactFlash card slot Supports an optional T ype I or T ype II CompactFlash card. 9 Exter nal MultiBa y connector Connects an optional USB 2.0- or 1.1-compliant de vice. 10 RJ-11 teleph[...]

1–16 Maintenance and Ser vice Guide Product Description The tablet left side components are sho wn in Figure 1-5 and described in T able 1-5. Figure 1-5. Left Side Components T ab le 1-5 Left Side Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the tablet P C. 2 Screen protector slots (2) Secure th[...]

Product Description Maintenance and Ser vice Guide 1–17 3 Air v ent Allows airflo w to cool inter nal components. Ä CA UTION: T o prev ent damage, the tab let PC shuts down if an ov erheating condition occurs. Do not b lock the cooling v ent. A v oid placing the tab let PC on a blank et, r u g, or other fle xible surf ace that ma y cov er the v [...]

1–18 Maintenance and Ser vice Guide Product Description The tablet right side components are sho wn in Figure 1-6 and described in T able 1-6. Figure 1-6. Right Side Components T ab le 1-6 Right Side Components Item Component Function 1 Jog dial Functions like the enter and the up and down arro w ke ys on a standard k eyboard. ■ Press inward to[...]

Product Description Maintenance and Ser vice Guide 1–19 3 Windows security but t o n When pressed with the pen tip or a small object such as the end of a paper clip while: ■ Windows is open, enters the ctrl+alt+delete command. ■ The Setup utility is open, enters the reset command. 4 T ab button When the tab let PC is in Windows, functions lik[...]

1–20 Maintenance and Ser vice Guide Product Description The tablet bottom side components are sho wn in Figure 1-7 and described in T able 1-7. Figure 1-7. Bottom Side Components T ab le 1-7 Bottom Side Components Item Component Function 1 Docking alignment slots (2) Secur e the tab let PC to an optional T ablet PC Docking Station. 2 Speakers (2)[...]

Product Description Maintenance and Ser vice Guide 1–21 The components on the bottom of the tablet are sho wn in Figure 1-8 and described in T able 1-8. Figure 1-8. Bottom Components T ab le 1-8 Bottom Components Item Component Function 1 Tilt f eet (2) While the tab let PC is being used in por trait orientation as a free-standing tab let, can el[...]

1–22 Maintenance and Ser vice Guide Product Description 3 Product identification label Con tains the ser ial number of the tab let PC and a code descr ibing the original configuration of the tab let PC. Y o u will need the ser ial number if y ou call Compaq customer suppor t. 4 Docking connector Connects the tablet PC to an optional doc king stat[...]

Product Description Maintenance and Ser vice Guide 1–23 12 Batter y quick chec k lights (3 ) On: Each light represents a percent of a full charge. F or e xample, when all three lights are on, the batter y pack is fully charged. Flashing: When one light is flashing, less than 10 percent of a full charge remains in the batter y pack. 13 Batter y qu[...]

1–24 Maintenance and Ser vice Guide Product Description 1.6 K eyboar d Components The front panel components on the optional ke yboard are sho wn in Figure 1-9 and described in T able 1-9. Figure 1-9. Ke yboard Front P anel Components T ab le 1-9 Ke yboard Fr ont P anel Components Item Component Function 1 Alignment k ey Ensures the tabl et PC is[...]

Product Description Maintenance and Ser vice Guide 1–25 3 K e yboard connector Connects t he ke yboard to the k eyboard connector on the tablet PC . 4 Tilt adjustment Tilts the tabl et PC f orw ard or backw ard while it is connecte d to the ke yboard. 5 Rotation disk Rotates the tablet PC cloc kwise or counterclockwise while it is connected to th[...]

1–26 Maintenance and Ser vice Guide Product Description The external components on the front panel of the k eyboard are sho wn in Figure 1-10 and described in T able 1-10. Figure 1-10. Ke yboar d Front P anel Components[...]

Product Description Maintenance and Ser vice Guide 1–27 T ab le 1-10 Ke yboard Fr ont P anel Components Item Component Function 1 Function k eys P e rf or m system and application tasks. F or e xample, in the Microsoft Windo ws operating system and man y applications, pressing F1 opens a Help file. T o enter an F11 function, press the F11/F12 key[...]

1–28 Maintenance and Ser vice Guide Product Description The components on the rear panel and bottom of the optional ke yboard are sho wn in Figure 1-11 and described in T able 1-11. Figure 1-11. Ke yboar d Rear P anel and Bottom Components[...]

Product Description Maintenance and Ser vice Guide 1–29 T ab le 1-11 Ke yboard Rear P anel and Bottom Components Item Component Function 1 Screen protector slots Attach the screen protector to the k eyboard. 2 Attachment release sw i t c h Releases an attachment, such as the por tfolio or optional screen protector , from the ke yboard. 3 Univ ers[...]

1–30 Maintenance and Ser vice Guide Product Description 1.7 Doc king Station Components The front and left side components on the optional docking station are sho wn in Figure 1-12 and described in T able 1-12. Figure 1-12. Doc king Station Front and Left Side Components[...]

Product Description Maintenance and Ser vice Guide 1–31 T ab le 1-12 Doc king Station Front and Left Side Components Item Component Function 1 Docking stand Holds the tablet PC when it is doc ked. 2 Docking eject pin Disconnects the tab let PC and docking stand docking connectors when the release handle is pulled. 3 Release handle Ejects the tab [...]

1–32 Maintenance and Ser vice Guide Product Description The rear panel and right side components on the optional docking station are sho wn in Figure 1-13 and described in T able 1-13. Figure 1-13. Doc king Station Rear P anel and Right Side Components[...]

Product Description Maintenance and Ser vice Guide 1–33 T ab le 1-13 Doc king Station Rear Panel and Right Side Components Item Component Function 1 Piv ot ar m Tilts the dock ing stand forw ard and bac kward to enab le diff erent viewing angles and diff erent docking modes . 2 MultiBa y Suppor ts a diskette drive , CD-ROM or CD-R W drive , D VD [...]

1–34 Maintenance and Ser vice Guide Product Description 1.8 Design Overview This section presents a design ov ervie w of ke y parts and features of the tablet PC. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remo val and Replacement Procedures, ” for disassembly steps. The system board p[...]

Maintenance and Ser vice Guide 2–1 2 T r oub leshooting Å W ARNING: Only author ized technicians trained b y Compaq should repair this equipment. All troubl eshooting and repair procedures are detailed to allow only s ubassembly/module le v el repair . Because of the comple xity of the individual boards and subassemblies , no one should at tempt[...]

2–2 Maintenance and Ser vice Guide T roubleshooting ■ Compaq Diagnostics —A system information and diagnostic utility that is used within your W indo ws operating system. Use this utility whene ver possible to: ❏ Display system information. ❏ T est system components. ❏ T roubleshoot a de vice conf iguration problem in W indo ws 2000, W [...]

T roubleshooting Maintenance and Ser vice Guide 2–3 Selecting fr om the File Menu T ab le 2-1 File Menu Select T o Do This System Inf or mation ■ View identification inf or mation about the tab let PC, a doc king base, and an y batter y packs in the system. ■ View specification inf or mation about the processor , memory and cache size, and sy[...]

2–4 Maintenance and Ser vice Guide T roubleshooting Selecting fr om the Security Menu T ab le 2-2 Security Menu Select T o Do This Setup P ass word Enter , change, or delete a setup pass word. (The setup pass word is called an administrator pass word in Compaq Computer Security , a program accessed from the Windo ws Control Pa n e l . ) P ower-on[...]

T roubleshooting Maintenance and Ser vice Guide 2–5 Selecting fr om the Adv anced Menu T ab le 2-3 Adv anced Menu Select T o Do This Language (or press F2 ) Change the Computer Setup language . Boot Options Enab le/disable: ■ QuickBoot, which star ts the tablet PC more quic kly by eliminating some star tup tests. (If you suspect a memory fa ilu[...]

2–6 Maintenance and Ser vice Guide T roubleshooting De vice Options (continued) ■ Change the parallel por t mode from EPP (Enhanced P arallel P or t [def ault]) to standard, bidirectional, EPP or ECP (Enhanced Capabilities P or t). ■ Set video-out mode to NTSC (def ault), P AL, NTSC-J , or P AL-M.* ■ Enable/disab le all settings in the Spee[...]

T roubleshooting Maintenance and Ser vice Guide 2–7 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics windo w opens. Y ou can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar . Compaq D[...]

2–8 Maintenance and Ser vice Guide T roubleshooting Obtaining, Sa ving, or Printing Diagnostic T est Information 1. Access Compaq Diagnostics by selecting Start > Settings > Contr ol Panel > Compaq Diagnostics. 2. Select the Te s t tab . 3. In the scroll box, select the category or de vice you want to test. 4. Select a test type: ❏ Qui[...]

T roubleshooting Maintenance and Ser vice Guide 2–9 5. Select a test mode: ❏ Interactiv e Mode —Provides maximum control o ver the testing process. Y ou determine whether the test was passed or failed and may be prompted to insert or remo ve de vices. ❏ Unattended Mode —Does not display prompts. If errors are found, they are displayed whe[...]

2–10 Maintenance and Ser vice Guide T roubleshooting 2.3 T r oub leshooting Flowc har ts Ta b l e 2 - 4 T r oubleshooting Flo wcharts Over view Flowc har t Description 2.1 Initial troubleshooting 2.2 No pow er , par t 1 2.3 No pow er , par t 2 2.4 No pow er , par t 3 2.5 No pow er , par t 4 2.6 No video , par t 1 2.7 No video , par t 2 2.8 Nonfun[...]

T roubleshooting Maintenance and Ser vice Guide 2–11 Flowc har t 2.1—Initial T roubleshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Section 2.17, Nonfunctioning Device. Go to Sect[...]

2–12 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.2—No P o wer , P art 1 1. Reseat the power cables in the docking station and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking station (if applicable). Power up on battery power? Power up on AC power? P[...]

T roubleshooting Maintenance and Ser vice Guide 2–13 Flowc har t 2.3—No P o wer , P art 2 Continued from Section 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging, moving it to another tablet PC, or replacing it. Power on? Done Y Replace power supply (if a[...]

2–14 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.4—No P o wer , P art 3 Continued from Section 2.3, No Power , Part 2. Reseat AC adapter in tablet PC and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet active? T ry diff[...]

T roubleshooting Maintenance and Ser vice Guide 2–15 Flowc har t 2.5—No P o wer , P art 4 Y N Continued from Section 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open tablet PC. Loose or damaged parts? Y Close tablet PC and retest. Power on? Done N Replace the following items (if applicable). Check table[...]

2–16 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.6—No Video, P ar t 1 A N Stand-alone or Docking Station? No Video. Replace the following one at a time. T est after each replacement. 1. Cable between notebook and tablet PC display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board Internal or external[...]

T roubleshooting Maintenance and Ser vice Guide 2–17 Flowc har t 2.7—No Video, P ar t 2 Y N Continued from Section 2.6, No Video, Part 1. Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that tablet PC is properly seated in docking station, for bent pins on cable, and for monitor co[...]

2–18 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.8—Nonfunctioning Docking Station (if applicable) Y N Reseat power cord in docking station and power outlet. N Replace the following docking station components one at a time. Check tablet PC operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Swit[...]

T roubleshooting Maintenance and Ser vice Guide 2–19 Flowc har t 2.9—No Operating System (OS) Loading No OS loading from hard drive, go to Section 2.10. Reseat power cord in docking station and power outlet. No OS loading from diskette drive, go to Section 2.13. No OS loading from CD- or DVD-ROM drive, go to Section 2.14. No OS loading from net[...]

2–20 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.10—No OS Loading from Har d Drive, P ar t 1 Go to Section 2.17, Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Section 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from CD? Go to Sec[...]

T roubleshooting Maintenance and Ser vice Guide 2–21 Flowc har t 2.11—No OS Loading from Har d Drive, P ar t 2 Continued from Section 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to Section 2.13, No OS Loading from Diskette Drive. Load OS using R[...]

2–22 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.12—No OS Loading from Har d Drive, P ar t 3 Y System files on hard drive? Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Replace [...]

T roubleshooting Maintenance and Ser vice Guide 2–23 Flowc har t 2.13—No OS Loading from Diskette Drive Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot tablet PC. Check diskette for system fil[...]

2–24 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.14—No OS Loading from CD- or D VD-ROM Drive Y Done N Bootable disc in drive? Disc in drive? No OS Loading from CD- or DVD-ROM Drive. Install bootable disc and reboot tablet PC. Go to Section 2.17, Nonfunctioning Device. Go to Section 2.17, Nonfunctioning Device. Install bootable[...]

T roubleshooting Maintenance and Ser vice Guide 2–25 Flowc har t 2.15—No A udio, P ar t 1 No Audio. N T ablet PC in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Section 2.16, No Audio, Part 2. Go to Section 2.16, No Audio, Part 2. Go to Section 2.17, Nonfunctioni[...]

2–26 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.16—No A udio, P ar t 2 YN Continued from Section 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace audio boa[...]

T roubleshooting Maintenance and Ser vice Guide 2–27 Flowc har t 2.17—Nonfunctioning Device Done Any physical device detected? Y N Unplug the nonfunctioning device from the tablet PC, and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning Device. Reattach [...]

2–28 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.18—Nonfunctioning Ke yboar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect tablet PC to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK? Y N [...]

T roubleshooting Maintenance and Ser vice Guide 2–29 Flowc har t 2.19—Nonfunctioning P ointing De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect tablet PC to good external pointing device. Reseat internal pointing device connector (if applicable). Replace internal[...]

2–30 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.20—No Network or Modem Connection Y Disconnect all power from the tablet PC and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers an[...]

Maintenance and Ser vice Guide 3–1 3 Illustrated P ar ts Catalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the tablet PC serial number and model number located on the bottom of the tablet PC[...]

3–2 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.2 T ab let PC System Major Components Figure 3-2. T ab let PC Major Components[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–3 T ab le 3-1 Spare P ar ts: T ab let PC System Major Components Item Description Spare P ar t Number 1 Display components Displa y panel assembly Displa y bezel with in ver ter Bridge batter y Digitizer 311062-001 310667-001 310676-001 310666-001 Miscellaneous Cable Kit, inc ludes: 310[...]

3–4 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. T ab let PC Major Components[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–5 T ab le 3-1 Spare P ar ts: T ab let PC System Major Components (Continued) Item Description Spare P ar t Number 4 System board (includes f an, heat sink, and 256 MB memor y) Fa n and heat sink (not illustrated separately) 310664-001 310665-001 5 Switch board 310672-001 6 Base enclosur[...]

3–6 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.3 Miscellaneous Cable Kit Components Figure 3-3. Miscellaneous Cable Kit Components T ab le 3-2 Miscellaneous Cable Kit Components Spare P ar t Number 310673-001 Item Description 1 Modem cab le 2 Displa y panel cab le 3 Speak er cable 4 Digitiz er cable 5 Displa y in ve r ter cable [...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–7 3.4 Miscellaneous Plastics/Har d ware Kit Components Figure 3-4. Miscellaneous Pl astic/Har dware Kit Contents T ab le 3-3 Miscellaneous Plastic/Har dware Kit Components Spare P ar t Number 310678-001 Item Description 1 CompactFlash card slot space sa v er 2 PC Card slot space sa v er[...]

3–8 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.5 K eyboar d Figure 3-5. T ab let PC TC1000 Ke yboard Ta b l e 3 - 4 T ab let PC TC1000 Ke yboard Description Spare P ar t Number T ablet PC TC1000 K eyboar ds A ustralia Denmark European Fr a n c e F rench Canada Ger man Inter national Italy Jap a n 310681-011 310681-081 310681-021[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–9 3.6 Doc king Station Figure 3-6. Compaq T ablet PC TC1000 Docking Station Ta b l e 3 - 5 Optional Dock ing Station Description Spare P ar t Number T ablet PC TC1000 Doc king Station 311063-001[...]

3–10 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.7 Doc king Station Components Figure 3-7. Compaq T ablet PC TC1000 Docking Station Components[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–11 T ab le 3-6 Doc king Station Components Item Description Spare P ar t Number 1 Docking stand and piv ot ar m 311189-001 2 T op case 311190-001 3 Board assembly 311192-001 4 Bottom case 311191-001[...]

3–12 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.8 Miscellaneous Ta b l e 3 - 7 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number A C po wer cord, 3 wire A ustralia Europe Inter national Italy Jap a n Ko r e a P eople’ s Republic of China 198723-011 198723-B31 198723-061 198723-291 198723-AD1 198723[...]

Maintenance and Ser vice Guide 4–1 4 Remo v al and Replacement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4.1 T ools Required Y ou will need the follo wing tools to complete the remov al and replacement procedures: ■ Magnetic scre wdri ver ■ T orx T8 screwdri v er ■ Philli[...]

4–2 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.2 Service Considerations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the tablet PC, place the subassembly (and all accompanying scre ws) away f[...]

Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–3 4.3 Pre venting Damage to Remo v able Drives Remov able driv es are fragile components that must be handled with care. T o prev ent damage to the tablet PC, damage to a remov able dri v e, or loss of information, observe the follo wing precautions: ■ Before removing or in[...]

4–4 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.4 Pre venting Electr ostatic Damage Many electronic components are sensiti v e to electrostatic dischar ge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks b uilt into many inte grated circuits provide some protection, b ut in man y ca[...]

Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–5 ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti v e foam. ■ Use transporters and con veyors made of antistatic belts and roller b ushings. Ensure that mechanized equipment used for moving materials is wired to grou[...]

4–6 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.7 Gr ounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resi[...]

Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–7 ■ Nonconducti ve plastic bags, tubes, or box es ■ Metal tote boxes ■ Electrostatic v oltage lev els and protecti ve materials T able 4-1 shows ho w humidity af fects the electrostatic v oltage le vels generated b y dif ferent activities. T able 4-2 lists the shielding[...]

4–8 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries[...]

Maintenance and Ser vice Guide 5–1 5 Remo v al and Replacement Pr ocedures This chapter provides remo v al and replacement procedures. T orx T8 and Phillips P0 screws are remo ved during the disassembly of the tablet PC and the docking station. There are 36 scre ws, in 4 dif ferent sizes, th at must be remov ed, replaced, and loosened when servic[...]

5–2 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.1 Serial Number Report the tablet PC serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the tablet PC (Figure 5-1). Figure 5-1. Serial Number Location[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–3 5.2 Disassembl y Sequence Char t Use the chart belo w to determine the section number to be referenced when removing tablet PC components. Ta b l e 5 - 1 Disassembl y Sequence Char t Section Description Number of screws removed 5.3 Preparing the tablet PC f or disassembly Batt[...]

5–4 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.3 Preparing the T ab let PC f or Disassembl y Perform the follo wing steps before disassembling the tablet PC: 1. T urn off the tablet PC. 2. Disconnect the A C adapter and all e xternal de vices. 3. Remov e the battery pack by follo wing these steps: a. T urn the tablet pan[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–5 b . Remov e the PM2.0 × 4.0 scre w 1 that secures the battery pack to the tablet PC (Figure 5-2). c. Slide the battery release latch 2 to ward the back of the tablet to release the battery pack. d. Use the notch in the battery pack to lift the left side of the battery pack up[...]

5–6 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. Remov e the mini PCI communications board by follo wing these steps: a. T urn the tablet panel side down with the po wer switch and jog dial facing you. b . Remov e the two PM2.0 × 4.0 scre ws 1 that secure the mini PCI communications/memory expansion slot co ver to the ta[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–7 e. Disconnect the modem cable 1 and the two antenna cables 2 from the mini PCI communications board (Figure 5-4). f. Spread the retaining tabs 3 securing the mini PCI communications board to the system board. g. The mini PCI communications board will rise up at a 45-degree ang[...]

5–8 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Remov e the memory expansion board b y follo wing these steps: a. Remov e the mini PCI communications/memory expansion slot co ver . b . Spread the retaining tabs 1 securing the memory expansion board to the system board (Figure 5-5). c. The memory expansion board will rise[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–9 6. Remov e the hard dri ve b y follo wing these steps: a. T urn the tablet PC panel side down with the po wer switch and jog dial facing you. b . Remov e the two PM2.0 × 4.0 scre ws 1 that secure the hard dri ve co ver to the tablet PC (Figure 5-6). c. Lift the front edge of [...]

5–10 Maintenance and Ser vice Guide Remov al and Replacement Procedures e. Use the tab 1 on the right side of the hard dri ve to slide the dri ve to the right 2 and disconnect it from the system board (Figure 5-7). f. Remov e the hard dri ve from the tablet 3 . Figure 5-7. Remo ving the Hard Drive Re verse the preceding procedures to install the [...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–11 5.4 Real Time Cloc k (R TC) Battery Perform the follo wing steps to remov e the R TC battery: 1. Prepare the tablet PC for disassembly (Section 5.3). 2. Remov e the mini PCI communications/memory expansion slot cov er . 3. T urn the tablet PC panel side down with the po wer s[...]

5–12 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.5 Displa y P anel Assembl y Perform the follo wing steps to remov e and disassemble the display panel assembly: 1. Prepare the tablet PC for disassembly (Section 5.3). 2. T urn the tablet PC panel side down with the po wer switch and jog dial facing you. Displa y P anel Ass[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–13 3. Remov e the se ven TM2.5 × 7.0 scre ws 1 that secure the display panel assembly to the tablet PC (Figure 5-9). 4. Open the bottom tilt foot 2 and remov e the TM2.5 × 7.0 scre w 3 that secures the display panel assembly to the tablet PC. Figure 5-9. Remo ving the Display [...]

5–14 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Slide and hold the ke yboard release latch 1 to the right (Figure 5-10). 6. Remov e the TM2.5 × 7.0 scre w 2 that secures the display panel assembly to the tablet PC. 7. Disconnect the digitizer cable 3 in the hard dri ve bay . Figure 5-10. Remo ving the Display P anel As[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–15 8. T urn the tablet PC panel side up with the power switch and jog dial facing you. 9. Lift and hold the front edge of the base enclosure 1 until it rests at a 45-degree angle (Figure 5-11). 10. Release the ZIF connector 2 to which the in verter cable is attached and disconne[...]

5–16 Maintenance and Ser vice Guide Remov al and Replacement Procedures 12. Position the display panel assembly so the display panel is facing do wn and the in verter and bridge battery are facing you. 13. Remov e the two PM2.0 × 5.0 scre ws 1 that secure the display panel bracket to the display panel assembly (Figure 5-12). 14. Remov e the disp[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–17 15. Disconnect the in v erter board cable 1 from the in v erter board (Figure 5-13). 16. Release the ZIF connector 2 to which the in verter board cable is attached and disconnect the cable 3 . 17. Remov e the tape 4 that secures the in verter board cable to the back of the di[...]

5–18 Maintenance and Ser vice Guide Remov al and Replacement Procedures 18. Remov e the four PM2.0 × 4.0 scre ws 1 that secure the display panel to the display bezel (Figure 5-14). 19. Swing the two fle x cables to the left 2 . 20. Lift the front edge of the display panel 3 and slide it forward 4 to remo ve it from the display bezel. Figure 5-14[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–19 21. Remov e the PM2.0 × 5.0 scre w 1 that secures the digitizer to the display panel assembly (Figure 5-15). 22. Lift the front edge of the digitizer 2 and slide it out 3 of the display panel. Figure 5-15. Remo ving the Digitiz er[...]

5–20 Maintenance and Ser vice Guide Remov al and Replacement Procedures 23. Disconnect the bridge battery cable 1 from the panel in verter board (Figure 5-16). 24. Remov e the bridge battery 2 from the panel bezel. Figure 5-16. Remo ving the Bridg e Battery Re verse the preceding procedures to reassemble and install the display panel assembly .[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–21 5.6 Speaker Assembl y Perform the follo wing steps to remov e the speaker assembly: 1. Prepare the tablet PC for disassembly (Section 5.3). 2. Remov e the display panel assembly (Section 5.5). 3. T urn the tablet PC base enclosure top side up with the power switch and jog dia[...]

5–22 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Release the system board ZIF connector 1 to which the speaker cable is attached and disconnect the cable 2 from the system board (Figure 5-18). 7. Remov e the tape 3 that secures the speaker cable to the PC Card assembly . 8. Remov e the speaker cable 4 . ✎ The speaker c[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–23 5.7 Digitizer Cable ✎ The digitizer cable is included in the Miscellaneous Cable Kit, spare part number 310673-001. Perform the follo wing steps to remov e the digitizer cable: 1. Prepare the tablet PC for disassembly (Section 5.3). 2. Remov e the display panel assembly (Se[...]

5–24 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.8 System Boar d Perform the follo wing steps to remov e the system board: 1. Prepare the tablet PC for disassembly (Section 5.3). 2. Remov e the display panel assembly (Section 5.5). System Boar d Spare P ar t Number Info rmation System board with f an and heat sink (includ[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–25 3. Position the tablet PC base enclosure so the heat sink grille faces you. 4. Remov e the four TM2.5 × 7.0 scre ws 1 that secure the ke yboard release assembly to the base enclosure (Figure 5-20). 5. Lift the ke yboard release assembly straight up 2 and remov e it from the [...]

5–26 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ When installing the ke yboard release assembly , make sure the actuator tab 1 in the base enclosure is in the leftmost position. After this tab is positioned properly , install the k eyboard release assembly 2 and scre ws 3 (Figure 5-21). Figure 5-21. Installing the Ke yb[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–27 6. Position the base enclosure so the PC Card slot is facing you. 7. Press the PC Card release b utton 1 to release it from the base enclosure. Press the b utton a second time to eject the contents of the PC Card slot (Figure 5-22). 8. Remov e the PC Card slot de vice 2 from [...]

5–28 Maintenance and Ser vice Guide Remov al and Replacement Procedures 11. Release the ZIF connector 1 to which the switch board cable is attached and disconnect the cable 2 from the system board (Figure 5-23). 12. Release the ZIF connector 3 to which the switch board cable is attached and disconnect the cable 4 from the switch board. ✎ The sw[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–29 13. Release the ZIF connector 1 to which the LED board cable is attached and disconnect the LED board cable 2 from the system board (Figure 5-24). 14. Remov e the four PM2.0 × 5.0 scre ws that secure the system board to the base enclosure. The scre ws are located in the foll[...]

5–30 Maintenance and Ser vice Guide Remov al and Replacement Procedures 15. Position the base enclosure so the heat sink grille faces you. 16. Use the heat sink grille 1 to lift the right side of the system board 2 until it rests at a 45-degree angle (Figure 5-25). 17. Slide the system board aw ay from the base enclosure at an angle 3 to remov e [...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–31 5.9 F an and Heat Sink ✎ The fan and heat sink are included with the system board. A f an and heat sink can also be ordered using spare part number 310665-001. Perform the follo wing steps to remov e the fan and heat sink: 1. Prepare the tablet PC for disassembly (Section 5[...]

5–32 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. Remov e the three PM2.0 × 3.5 scre ws 1 that secure the EMI shield to the base enclosure (Figure 5-26). 5. Remov e the shield 2 . 6. Disconnect the fan cable 3 from the system board. Figure 5-26. Remo ving the EMI Shield[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–33 7. T urn the system board bottom side up with the heat sink grille facing you. 8. Remov e the mylar system board shield 1 (Figure 5-27). 9. Remov e the three PM2.0 × 5.0 scre ws 2 that secure the fan and heat sink to the system board. 10. Lift the system board straight up 3 [...]

5–34 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.10 Modem Cable ✎ The modem cable is included in the Miscellaneous Cable Kit, spare part number 310673-001. Perform the follo wing steps to remov e the modem cable: 1. Prepare the tablet PC for disassembly (Section 5.3). 2. Remov e the display panel assembly (Section 5.5).[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–35 5.11 Switch Boar d Perform the follo wing steps to remov e the switch board: 1. Prepare the tablet PC for disassembly (Section 5.3). 2. Remov e the display panel assembly (Section 5.5). 3. Remov e the system board (Section 5.8). 4. Position the tablet PC base enclosure so the[...]

5–36 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Route the wireless LAN antenna cable 1 out of the clips in the pen holder (Figure 5-29). 6. Remov e the PM2.0 × 3.5 scre w 2 that secures the switch board to the base enclosure. 7. Remov e the switch board 3 . Figure 5-29. Remo ving the Switch Board Re verse the preceding[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–37 5.12 Doc king Station Perform the follo wing steps to disassemble the docking station: 1. Position the docking station bottom side up, resting on the docking stand, with the bottom case facing you. 2. Remov e the four TM2.5 × 7.0 scre ws that secure the top case to the botto[...]

5–38 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Position the docking station top side up with the rear panel facing you and the docking stand swung all the w ay back. 4. Lift the left rear edge of the top case 1 until the rear edge of the case 2 disengages from the bottom case (Figure 5-31). 5. Remov e the top case 3 . [...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–39 6. Disconnect the docking stand cable 1 from the board assembly 2 (Figure 5-32). Figure 5-32. Disconnecting the Dock ing Stand Cable[...]

5–40 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ Make sure the docking stand and pi v ot arm are supported before removing the follo wing scre ws. The docking stand and pi v ot arm can fall if not supported. 7. Remov e the follo wing scre ws: ❏ T wo PM2.5 × 5.0 scre ws 1 that secure the cable bracket to the bottom ca[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–41 9. Disconnect the switch cable 1 from the board assembly (Figure 5-34). 10. Remov e the se ven PM2.5 × 5.0 scre ws 2 that secure the board assembly to the bottom case. Figure 5-34. Remo ving the Board Assembl y Screws[...]

5–42 Maintenance and Ser vice Guide Remov al and Replacement Procedures 11. Lift the front edge of the board assembly 1 until it rests at an angle (Figure 5-35). 12. Slide the board assembly forward 2 until the rear panel connectors clear the bottom case. 13. Lift the board assembly straight up 3 to remov e it from the bottom case. Figure 5-35. R[...]

Maintenance and Ser vice Guide 6–1 6 Specifications This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Ta b l e t P C Dimensions Height Width Depth 27.4 cm 21.6 cm 2.0 cm 10.8 in 8.5 in .8 in W eight (v aries by configuration) Ta b l e t P C o n l y T ablet PC with keyb o a r d 1.4 kg 1.8 kg 3.1 lb 4.0 lb Stand-alone p[...]

6–2 Maintenance and Ser vice Guide Specifications ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The tablet PC ope rates well within this range of temperatures. Altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) 0 to 3,048 m 0 to 9,144 m 0 to 10,000 ft 0 to 30,000 ft Shoc k[...]

Specifications Maintenance and Ser vice Guide 6–3 Ta b l e 6 - 2 10.4-inch XGA, TFT Displa y Dimensions Height Width Diagonal 23.6 cm 17.3 cm 26.4 cm 9.29 in 6.81 in 10.4 in Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 140 nit typical Pixel resolution Pitch Fo r m a t Configuration 0.264 × 0.264 mm 1024 × 768 RGB v er tic[...]

6–4 Maintenance and Ser vice Guide Specifications T ab le 6-3 Har d Drives 60 GB 30 GB User capacity per drive 1 60.0 GB 30.0 GB Drive height 9.5 mm 9.5 mm Drive width 70 mm 70 mm Interface type ATA - 5 ATA - 5 Seek times (typical read, including setting) Single trac k A v erage Full stroke 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical bloc ks 3 117,[...]

Specifications Maintenance and Ser vice Guide 6–5 60 GB 30 GB Physical configuration Cylinders 3 Heads Sectors per trac k 3 Bytes per sector 22,784 6 293 to 560 512 25,800 2 398 to 731 512 Buffer size 3 2 MB 512 KB Disk r otational speed 4200 r pm 4200 r pm T ransf er rate Interf ace max (MB/s) 2 Media (MB/s) 3 66.6 109 to 203 100 155 to 256 1 1 [...]

6–6 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 4 Diskette Drive (For Use Only in the Doc king Station or External MultiBa y) Diskette size 3.5 inch Light On system Height 0.5 in (12.7 mm) Bytes per sector 512 Sectors per trac k High density Low density 18 (1.44 MB) 9 T rac ks per side High density Low density 80 80 Read/write head[...]

Specifications Maintenance and Ser vice Guide 6–7 T ab le 6-5 CD-R OM Drive (For Use Only in the Doc king Station or External MultiBay) Applicable disk CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fix ed packets o[...]

6–8 Maintenance and Ser vice Guide Specifications T ab le 6-6 DV D - R O M D r i v e (For Use Only in the Doc king Station or External MultiBa y) Applicable disk D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multise[...]

Specifications Maintenance and Ser vice Guide 6–9 T ab le 6-7 CD-R W Drive (For Use Only in the Doc king Station or External MultiBay) Center hole diameter 0.59 in 0.39 cm Disk diameter 12 cm, 8 cm Disk thickness 0.47 in 1.19 cm Tr a c k p i t c h 0.74 µm Access time Random Full stroke < 150 ms < 225 ms A udio output level Line-out, 0.7 Vr[...]

6–10 Maintenance and Ser vice Guide Specifications T ab le 6-8 External A C Adapter W eight 0.28 kg 0.62 lb P ower suppl y (input) Operating v oltage Operating current Operating frequency range Maximum tr ansient 90 to 260 V A C RMS 1.7 A RMS 47 to 63 Hz A C 4/50 kV T ab le 6-9 6-cell, Li Ion Battery Pa ck W eight 0.30 kg 0.65 lb Energ y Vo l t a[...]

Specifications Maintenance and Ser vice Guide 6–11 T ab le 6-10 System DMA Hard ware DMA System Function DMA0 A v ailable f or audio DMA1 Enter tainment audio (def ault; alter nate=DMA0, DMA3, none) DMA2 Diskette driv e DMA3 ECP parallel por t LPT1 (def ault; alter nate=DMA0, none) DMA4 DMA controller cascading (not a vailab le) DMA5 A v ailable [...]

6–12 Maintenance and Ser vice Guide Specifications T ab le 6-11 System Interrupts Har dware IRQ S ystem Function IRQ0 System timer IRQ1 K e yboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 A udio (def ault)* IRQ6 Disk ette drive IRQ7 P arallel por t IRQ8 Real time cloc k (R TC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Interna[...]

Specifications Maintenance and Ser vice Guide 6–13 T ab le 6-12 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Un used 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configur ation registers 025 - 03F Un used 02E - 02F 87334 “Super I/O” configuration f o[...]

6–14 Maintenance and Ser vice Guide Specifications I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Un used 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Un used 0F0 - 0F1 Coprocessor bu sy clear/reset 0F2 - 0FF Unused 100 - 16F Un used 170 - 177 Secondary fixed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fix ed disk cont[...]

Specifications Maintenance and Ser vice Guide 6–15 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Un used 320 - 36F Un used 370 - 377 Secondary diskette drive controller 378 - 37F P arallel por t (LPT1/def ault) 380 - 387 Un used 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 [...]

6–16 Maintenance and Ser vice Guide Specifications T ab le 6-13 System Memory Map Size Memor y Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memor y 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memor y 58 MB 010[...]

Maintenance and Ser vice Guide A–1 A Connector Pin Assignments Ta b l e A - 1 RJ-45 Netw ork Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receiv e – 3 Receiv e + 7 Unused 4U n u s e d 8U n u s e d[...]

A–2 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 2 RJ-11 Modem Pin Signal Pin Signal 1U n u s e d 4U n u s e d 2 Tip 5 Unused 3R i n g 6 U n u s e d Ta b l e A - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

Connector Pin Assignments Maintenance and Ser vice Guide A–3 Ta b l e A - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B cloc k 8 Ground analog[...]

A–4 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 5 Stereo Speaker/Headphone Pin Signal Pin Signal 1 A udio out 2 Ground Ta b l e A - 6 Micr ophone Pin Signal Pin Signal 1 A udio in 2 Ground[...]

Maintenance and Ser vice Guide B–1 B P o wer Cor d Set Requirements 3-Conductor P o wer Cor d Set The wide range input feature of the tablet PC permits it to operate from any line v oltage from 100 to 120 or 220 to 240 v olts A C. The po wer cord set recei ved with the tablet PC meets the requirements for use in the country where the equipment is[...]

B–2 Maintenance and Ser vice Guide P ower Cord Set Requirements Country-Specific Requirements 3-Conductor P o wer Cord Set Requirements Country Accredited Agency Applicable Note Number A ustralia EANSW 1 A ustria O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 Fr a n c e U T E 1 Ger many VDE 1 Italy IMQ 1 Jap a n M E TI 3 The[...]

P ower Cord Set Requirements Maintenance and Ser vice Guide B–3 Notes 1. The flexible cord must be <HAR> T y pe HO5VV -F , 3-conductor , 1.0 mm 2 conductor size. Po wer cord set fittings (appliance coupler and wall plug) must bear the certif ication mark of the agency responsible for e v aluation in the country where it will be used. 2. The[...]

B–4 Maintenance and Ser vice Guide P ower Cord Set Requirements[...]

Maintenance and Ser vice Guide C–1 C Scre w Listing This appendix provides specif ication and reference information for the scre ws used in the tablet PC and the docking station. All scre ws listed in this appendix are av ailable for the tablet PC in the Miscellaneous Scre w Kit, spare part number 310674-001, and for the docking station in the Mi[...]

C–2 Maintenance and Ser vice Guide Screw Listing Figure C-1. Phillips M2.0 × 4.0 Screw Location Ta b l e C - 1 Phillips M2.0 × 4.0 Screw Color Qty . Length Thread Head Width Silv er 10 4.0 mm 2.0 mm 4.0 mm Where used: 1 One screw that secures the battery pack to the tab let PC (documented in Section 5.3) 2 T wo screws that secure the mini PCI c[...]

Screw Listing Maintenance and Ser vice Guide C–3 Figure C-2. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 1 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 10 4.0 mm 2.0 mm 4.0 mm Where used: F our screws that secure the displa y panel to the displa y bezel (documented in Section 5.5) mm[...]

C–4 Maintenance and Ser vice Guide Screw Listing Figure C-3. T orx M2.5 × 7.0 Screw Locations Ta b l e C - 2 T orx M2.5 × 7.0 Scre w Color Qty . Length Thread Head Width Silv er 17 7.0 mm 2.5 mm 4.0 mm Where used: 1 One screw that secures the connector cov er and displa y panel assembly to the tablet PC (docum ented in Section 5.5) 2 Eight scre[...]

Screw Listing Maintenance and Ser vice Guide C–5 Figure C-4. T orx M2.5 × 7.0 Screw Locations Ta b l e C - 2 T orx M2.5 × 7.0 Scre w (Continued) Color Qty . Length Thread Head Width Silv er 17 7.0 mm 2.5 mm 4.0 mm Where used: F our screws that secure the k eyboard re lease assemb ly to the base enclosure (documented in Section 5.8) mm[...]

C–6 Maintenance and Ser vice Guide Screw Listing Figure C-5. T orx M2.5 × 7.0 Screw Locations Ta b l e C - 2 T orx M2.5 × 7.0 Scre w (Continued) Color Qty . Length Thread Head Width Silv er 17 7.0 mm 2.5 mm 4.0 mm Where used: F our screws that secure the doc king station top case to the bottom case (documented in Section 5.12) mm[...]

Screw Listing Maintenance and Ser vice Guide C–7 Figure C-6. Phillips M2.0 × 5.0 Screw Locations Ta b l e C - 3 Phillips M2.0 × 5.0 Screw Color Qty . Length Thread Head Width Silv er 10 5.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the displa y panel br ack et to the displa y panel assembly (documented in Section 5.5) 2 One screw t[...]

C–8 Maintenance and Ser vice Guide Screw Listing Figure C-7. Phillips M2.0 × 5.0 Screw Locations Ta b l e C - 3 Phillips M2.0 × 5.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 10 5.0 mm 2.0 mm 4.0 mm Where used: F our screws that secure the system board to the base enclosure (documented in Section 5.8) mm[...]

Screw Listing Maintenance and Ser vice Guide C–9 Figure C-8. Phillips M2.0 × 5.0 Screw Locations Ta b l e C - 3 Phillips M2.0 × 5.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 10 5.0 mm 2.0 mm 4.0 mm Where used: Three screws that secure the f an and heat sink to the system board (documented in Section 5.9) mm[...]

C–10 Maintenance and Ser vice Guide Screw Listing Figure C-9. Phillips M2.0 × 3.5 Screw Locations Ta b l e C - 4 Phillips M2.0 × 3.5 Screw Color Qty . Length Thread Head Width Silv er 4 3.5 mm 2.0 mm 4.0 mm Where used: Three screws that secure the EM I shield to the base enclosure (documented in Section 5.9) mm[...]

Screw Listing Maintenance and Ser vice Guide C–11 Figure C-10. Phillips M2.0 × 3.5 Screw Locations Ta b l e C - 4 Phillips M2.0 × 3.5 Screw (Continued) Color Qty . Length Thread Head Width Silv er 4 3.5 mm 2.0 mm 4.0 mm Where used: One scre w that secures the switch board to the base enclosure (documented in Section 5.11) mm[...]

C–12 Maintenance and Ser vice Guide Screw Listing Figure C-11. Phillips M2.5 × 5.0 Screw Locations Ta b l e C - 5 Phillips M2.5 × 5.0 Screw Color Qty . Length Thread Head Width Black 9 5.0 mm 2.5 mm 6.0 mm Where used: 1 T wo screws that secure the doc king station piv ot ar m and cable brac k et to the bottom case (documented in Section 5.12) 2[...]

Screw Listing Maintenance and Ser vice Guide C–13 Figure C-12. Phillips M2.5 × 12.0 Screw Location Ta b l e C - 6 Phillips M2.5 × 12.0 Screw Color Qty . Length Thread Head Width Silv er 1 12.0 mm 2.5 mm 4.0 mm Where used: One scre w that secures the docking stat ion piv ot ar m hinge to the bottom case (documented in Section 5.12) mm[...]

C–14 Maintenance and Ser vice Guide Screw Listing Figure C-13. Phillips M2.5 × 6.0 Screw Locations Ta b l e C - 7 Phillips M2.5 × 6.0 Screw Color Qty . Length Thread Head Width Silv er 3 6.0 mm 2.5 mm 4.0 mm Where used: Three screws that secure the doc king station piv ot ar m hinge to the bottom case (documented in Section 5.12) mm[...]

Maintenance and Ser vice Guide Index–1 Inde x A AC adapter spare part number 3–12 specifications 6–10 AC adapter light 1–13 AC power connector docking station 1–33 tablet PC 1–15 air vent 1–17 , 1–22 alignment key 1–24 alignment key slot keyboard 1–29 tablet PC 1–17 Applications key 1–27 attachment release latch (tablet PC) [...]

Index–2 Maintenance and Service Guide Inde x components docking station front panel 1–30 left side 1–30 rear panel 1–32 right side 1–32 keyboard front panel 1–26 rear panel 1–28 top 1–24 tablet PC bottom 1–21 bottom side 1–20 front panel 1–12 left side 1–16 right side 1–18 top side 1–14 Computer Setup Advanced Menu 2–5[...]

Inde x Maintenance and Ser vice Guide Index–3 docking alignment notches (keyboard) 1–25 docking alignment slots (tablet PC) 1–20 docking connector docking station 1–31 tablet PC 1–22 docking connector pass-through 1–25 docking eject pin 1–31 docking restraint latch (docking station) 1–31 docking restraint latch recess (tablet PC) 1?[...]

Index–4 Maintenance and Service Guide Inde x external MultiBay connector docking station 1–31 tablet PC 1–15 F fan and heat sink removal 5–31 spare part number 3–5 , 5–31 features 1–8 feet 3–7 fn key 1–27 function keys 1–27 G grounding equipment and methods 4–6 H hard drive illustrated 3–4 OS loading problems 2–20 removal [...]

Inde x Maintenance and Ser vice Guide Index–5 M memory expansion board illustrated 3–4 removal 5–8 spare part number 3–5 , 5–8 memory expansion/mini PCI communications compartment 1–23 memory expansion/mini PCI communications compartment cover illustrated 3–2 , 3–7 removal 5–6 memory expansion/mini PCI communications compartment c[...]

Index–6 Maintenance and Service Guide Inde x P packing precautions 4–4 pad feet 1–22 parts catalog 3–1 password, clearing 1–10 PC Card eject button 1–14 PC Card slot 1–14 PC Card slot space saver 3–2 , 3–7 PC Card, device removal 5–27 pen holder illustrated 3–2 , 3–7 removal 1–14 pen holder push block assembly 3–2 , 3–[...]

Inde x Maintenance and Ser vice Guide Index–7 speaker assembly illustrated 3–4 removal 5–21 spare part number 3–5 , 5–21 speaker cable disconnection 5–21 illustrated 3–2 , 3–6 speaker jack, pin assignments A–4 speakers 1–20 specifications AC adapter 6–10 battery 6–10 CD-ROM drive 6–7 CD-RW drive 6–9 diskette drive 6–6 [...]

Index–8 Maintenance and Service Guide Inde x operating system loading 2–19 overview 2–1 pointing device 2–29 power 2–12 video 2–16 U universal alignment slots keyboard 1–29 tablet PC 1–17 universal serial bus (USB) connector docking station 1–33 pin assignments A–2 tablet PC 1–14 V video troubleshooting 2–16 W Windows securi[...]