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A good user manual
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Table of contents for the manual
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i Copyright 2002 Compex Systems Pte Ltd All rights reserved. This document contains information, which is protected by copyright. Reproduction, adaptation or translation without prior permission is prohibited, except as allowed under the copyright laws. Trademark Information Compex , ReadyLINK ® and MicroHub ® are registered trademark[...]
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ii FCC Notice This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not instal[...]
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iii Technical Support Information The warranty information and the registration form are found in the Quick Install Guide. For technical support, you may contact COMPEX or its subsidiaries. For your convenience, you may also seek technical assistance from the local distributor, or from the authorized dealer/reseller that you have purchased this pro[...]
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iv About this Document The product described in this document, Compex NetPassage 15B is a licensed product of Compex Systems Pte Ltd. This document contains instructions for installing, configuring and using the NetPassage 15B. It also gives an overview of the key applications and the networking concepts with respect to the product. This documentat[...]
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Table of Contents v Copyright 2002 Compex Systems Pte Ltd i Trademark Information i Disclaimer i Your Feedback i FCC Notice ii Declaration of Conformity ii Technical Support Information iii About this Document iv Conventions iv Chapter 1 Product Ove rview 1 1.1 Introduction 1 1.2 Key Features 1 1.3 Package Contents 3 1.4 Panel Views & Descr[...]
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Table of Contents vi 3.7 Load Balancing & Fail-Over Redundancy with Parallel Broadband 37 3.7.1 Implementing Parallel Broadband 38 3.8 NetPassage 15B’s System Tools 39 3.8.1 Setting Router Identity 39 3.8.2 Synchronizing Router’s Clock with your Computer 39 3.8.3 Upgrading Router’s Firmware 40 3.8.4 Pr ofile Saving, Restore & Reset to[...]
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Chapter 1 Product Overview 1 Chapter 1 Product Overview 1.1 Introduction Compex NetPassage 15B is a Broadband Internet Gateway supporting external Cable/ADSL modem for broadband Internet sharing. It is integrated with a 4-port 10/100Mbps Fast Ethernet Switch and can seamlessly distribute Internet access to the wired networks. With the unique Parall[...]
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Chapter 1 Product Overview 2 Integrated 4-port 10/100Mbps Switch Integrated with a 4-port 10/100Mbps Fast Ethernet Switch, Compex NetPassage 15B provides an immediate solution for four users on private LAN switching. With the auto- crossover mechanism, Hubs or Switches can be cascaded to NetPassage 15B easily to support more users. Parallel Broadba[...]
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Chapter 1 Product Overview 3 1.3 Package Contents Your NetPassage 15B retail package contains the following items: - 1 x NetPassage 15B - 1 x External Power Adapter (5V DC , 3A) - 1 x Quick Install Guide with Warranty Registration Form - 1 x Product CD (consist of User’s Manual, Firmware Recovery Tool & Utility)[...]
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Chapter 1 Product Overview 4 1.4 Panel Views & Descriptions 1.4.1 Panel Views Power WAN Link NetPassage 15-B Link/Act 2 1 100Mb 3 4 Act Conn Diag R Figure 1.4.1-1 Top View 1 2 3 4 WAN Figure 1.4.1-2 Side View 5V/3A DC Figure 1.4.1-3 Side View 1 7 6 8 2 4 5 3 9 10[...]
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Chapter 1 Product Overview 5 1.4.2 Panel Description Index Indicator Description 1 Power LED (Green) § LED lights up steadily indicate that the power is applied to the router. 2 LAN 100Mb LED (Green) § LED lights up steadily indicate that the respective LAN connection is at 100Mbps. § LED lights off indicate that the respective LAN connection is[...]
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Chapter 1 Product Overview 6 1.5 Technical Data 1.5.1 NetPassage 15B Specifications ♦ Industry Standards Complies with: § IEEE 802.3 10Base-T, § IEEE 802.3u 100Base-TX, § IEEE 802.3x Flow Control § CE Mark, FCC Class B, Gost, C-Tick, UL ♦ WAN Interface § One RJ45 Ethernet port (for external Cable/ADSL modem) ♦ WAN Type § Static IP § Dy[...]
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Chapter 2 Getting Started 7 Chapter 2 Getting Started Compex NetPassage 15B may be used in different application. It is integrated with an embedded HTTP server providing a user-friendly web-based configuration interface to ensure fast and easy configuration process for these applications. This chapter provides the information on how to connect to t[...]
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Chapter 2 Getting Started 8 2.2 TCP/IP Configurat ion of the Computers Compex NetPassage 15B is designed with a built-in DHCP server. You may manually configure the TCP/IP settings of your computers, or simply configure them to dynamically obtain IP address from the DHCP server. If you are not an expert user, you are advised to configure your compu[...]
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Chapter 2 Getting Started 9 Press on the Obtain an IP address automatically radio button and press the OK button. Figure 2.2.1-2 Network Configuration Window 4. Press the OK button again to close the network configuration window. The Microsoft Windows will then prompt you to restart the computer. Press the OK button to reboot. When the Microsoft Wi[...]
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Chapter 2 Getting Started 10 Press on the Obtain an IP address automatically radio button and press the OK button. Figure 2.2.1-4 Network Configuration Window 5. Press the OK button again to close the network configuration window. The new network configuration will be registered on your network card. 2.2.2 Configuring your Computer with Static IP A[...]
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Chapter 2 Getting Started 11 2. Double-click on the Network icon, the network configuration window shall be displayed, as shown in Figure 2.2.1-1. 3. Double-click on the TCP/IP that is bound to your network adapter, the TCP/IP configuration window shall be displayed, as shown in Figure 2.2.2-1. Type in the IP Address and Subnet Mask of 192.168.168.[...]
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Chapter 2 Getting Started 12 Select the Enable DNS button. Type in a preferred name as the Host . Type in the IP address of your DNS server in the DNS Server Search Order field and press the Add button. Press the OK button to close this window. Figure 2.2.2-3 DNS Configuration Window NOTE You must not configure more than one computer with the same [...]
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Chapter 2 Getting Started 13 4. Double-click on the TCP/IP connection, the TCP/IP configuration window shall be displayed, as shown in Figure 2.2.2-5. Type in the IP Address and Subnet Mask of 192.168.168.X and 255.255.255.0 espectively. Type in the Default gateway as 192.168.168.1. Type in the IP address of your DNS server in the Preferred DNS Ser[...]
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Chapter 2 Getting Started 14 2.3.1 Web-based Configuration Interface To connect to the Web-based Configuration Interface of NetPassage 15B, all you need is a web browser. The requirement of the web browser is stated below: Web Browser: Netscape Navigator 4.0 & above or Internet Explorer 4.0 & above JAVA: Enabled Proxy Settings: Cleared Prox[...]
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Chapter 2 Getting Started 15 Figure 2.3.1-2 NetPassage 15B Configuration Interface 2.3.2 TELNET Command Console Alternatively, the user may connect to the Command Console of NetPassage 15B via a TELNET session to the default IP of NetPassage 15B, 192.168.168.1 . This section uses Microsoft TELNET command for instruction. You may use any TELNET clie[...]
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Chapter 2 Getting Started 16 Figure 2.3.2-1 Command Console Login NOTE Please refer to Appendix A for the list of commands available at the console.[...]
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Chapter 3 Configuring NetPassage 15B 17 Chapter 3 Configuring NetPassage 15B This chapter explains the features of NetPassage 15B in sections and how to implement them. 3.1 Setting up your LAN Compex NetPassage 15B is pre-configured with a default IP address 192.168.168.1 with a network mask of 255.255.255.0 . By default, the DHCP Server has also b[...]
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Chapter 3 Configuring NetPassage 15B 18 DHCP Start IP Address This is the first IP address where the built-in DHCP server of NetPassage 15B assigns. It should be in the same subnet as your NetPassage 15B. For example, if the IP address and network mask of your NetPassage 15B is 192.168.168.1 and 255.255.255.0 respectively, the DHCP Start IP Address[...]
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Chapter 3 Configuring NetPassage 15B 19 Figure 3.1.2-1 DHCP Server Reservations 2. Specify the reserved IP Address , the Host Name or the Hardware Address in the respective text boxes: IP Address This is the reserved IP address for a specific computer Host Name This is the host name of the computer Hardware Address This is the hardware MAC address [...]
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Chapter 3 Configuring NetPassage 15B 20 3.2 Configuring NetPassage 15B with your Broadband Internet Account Compex NetPassage 15B shares a single Cable or ADSL Internet account with multiple computers in the network. It supports these broadband Internet connections with different types of WAN protocol. This includes Dynamic IP, Static IP and PPP ov[...]
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Chapter 3 Configuring NetPassage 15B 21 Router Identity as the DHCP Client ID to request for IP release. Refer to Section 3.8.1 titled Setting Router Identity . If your NetPassage 15B has previously been configured with other WAN type, you may re-configure it to support Cable Internet with Dynamic IP Assignment. 1. Click on the WAN Setup URL from t[...]
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Chapter 3 Configuring NetPassage 15B 22 Figure 3.2.1-3 Cloning MAC Address 2. Press the Clone Mac button to clone the MAC address of your managing computer to NetPassage 15B. The configuration interface will then prompt you to reboot the router. Press the Reboot button to restart your NetPassage 15B. 3.2.2 Cable Internet with Static IP Assignment C[...]
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Chapter 3 Configuring NetPassage 15B 23 Figure 3.2.2-1 Changing WAN Type 4. Press the Change button and the list of supported WAN type will be displayed, as shown in Figure 3.2.1-2. 5. Check the Static IP Address radio button and press the Save button. The Static IP Configuration page will then be displayed, as shown in Figure 3.2.2-2. Figure 3.2.2[...]
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Chapter 3 Configuring NetPassage 15B 24 2. Press the Change button and the list of supported WAN type will be displayed, as shown in Figure 3.2.1-2. 3. Check the PPP over Ethernet radio button and press the Save button. The PPPoE Configuration page will then be displayed, as shown in Figure 3.2.3-1. Figure 3.2.3-1 PPPoE Configuration Page 4. Fill i[...]
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Chapter 3 Configuring NetPassage 15B 25 Reconnect Time Factor This field is associated with Always-On option. This field allows you to specify a Reconnect Time Factor (RTF). The default value is 30 seconds. If Always-On option is selected with an RTF of 30 seconds, your NetPassage 15B will stay connected to the ISP even when there is no Internet tr[...]
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Chapter 3 Configuring NetPassage 15B 26 4. Enter the Username , Password and Idling Timeout value to the fields and press the Save button. 5. Press the Reboot button to complete the configuration process. 3.2.5 Australia Big Pond Cable Internet You should select this WAN type only if you are a subscriber of Big Pond Cable Internet in Australia. If [...]
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Chapter 3 Configuring NetPassage 15B 27 CAUTION Disabling the NAT will cause your computers not being able to share the broadband Internet service. DO NOT disable the NAT unless you are certain on what you are doing. Due to the translation, the computers behind the NAT are not reachable from the Internet. However, with the support of Virtual Server[...]
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Chapter 3 Configuring NetPassage 15B 28 Virtual Server based on IP Forwarding If you have subscribed to a range of IP addresses from your ISP, you may also define Virtual Servers based on IP Forwarding. This type of Virtual Server forwards all Internet requests, regardless of the TCP port of the application, to a computer in the private network. Re[...]
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Chapter 3 Configuring NetPassage 15B 29 3.3.2 Defining Virtual Server based on Port Forwarding To define Virtual Server based on Port Forwarding: 1. Click on the NAT URL from the Command Menu and the NAT configuration page will be displayed, as shown in Figure 3.3.2-1. Figure 3.3.2-1 NAT Configuration Page 2. Press the Port Forwarding button and th[...]
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Chapter 3 Configuring NetPassage 15B 30 4. For Known Server , select the Server Type from the drop down menu and specify the private IP address of your Virtual Server. For Custom Server , specify the IP address of the Virtual Server, select the Protocol used by this application from the drop down menu, specify the TCP/UDP port used by this applicat[...]
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Chapter 3 Configuring NetPassage 15B 31 Figure 3.3.3-3 Defining New Virtual Server based on IP Forwarding 4. Enter the Public IP Address and the Private IP Address which it maps to. Please ensure that you have subscribed to this Public IP Address . 5. Press the Add button to add this new Virtual Server into the list. 6. Click on the Save or Reset S[...]
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Chapter 3 Configuring NetPassage 15B 32 3.4 Configuring Routing Protocol Compex NetPassage 15B allows the network administrator to add a static routing entry into the routing table. Other than the default gateway to the Internet, NetPassage 15B may reroute the IP packets to another network. This is very useful for a network with more than one route[...]
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Chapter 3 Configuring NetPassage 15B 33 Alternatively, you may also activate dynamic routing protocol on NetPassage 15B. Compex NetPassage 15B supports two types of routing protocol, RIP1 and RIP2. 3.4.1 Static Routing To add a static routi ng entry into NetPassage 15B’s routing table: 1. Click on the Routing URL from the Command Menu, and the ro[...]
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Chapter 3 Configuring NetPassage 15B 34 1. Click to expand the Dynamic Routing drop down menu and select the preferred dynamic routing protocol, RIP1 or RIP2. (Figure 3.4.1-1) 2. Press the Apply button for the changes to be effective. 3.5 IP Packet Filtering Compex NetPassage 15B enables the users to define administrative functions based on packet [...]
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Chapter 3 Configuring NetPassage 15B 35 Figure 3.5.1-2 Defining Filtering Function 4. To define a rule for Time-based Access Control , you need to know the IP address of the computers where this rule applies. For example, if you wish to disallow two computers (IP address of 192.168.168.10 and 192.168.168.11) to access to the Internet between 10:00P[...]
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Chapter 3 Configuring NetPassage 15B 36 stop the computers from connecting to the Internet via a TELNET (uses TCP Port 23) session, you may define a rule with the following parameters: Rule Name Enter your preferred name for this rule IP Address Select Any from the drop down menu (From) <blank> (To) <blank> Destination Port Select Singl[...]
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Chapter 3 Configuring NetPassage 15B 37 2. Enter the desired TCP port that you wish to use for Remote Router Management. Default value of “0” disables this feature. HTTP Port Specify the desired port for remote router management via a web browser. If you have specified a non-standard TCP port for this field, you need to specify the port number [...]
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Chapter 3 Configuring NetPassage 15B 38 3.7.1 Implementing Parallel Broadband To implement Parallel Broadband, you need to install two or more units of NetPassage 15B in the network, each connected to its broadband Internet service account. There is no restriction on the type of broadband Internet accounts that they are connected to. For example, i[...]
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Chapter 3 Configuring NetPassage 15B 39 3.8 NetPassage 15B’s System Tools The web-based configuration interface of NetPassage 15B comes with a set of system tools for you to define name for your NetPassage 15B, setting the router’s clock, upgrading the firmware, saving & restore router’s profile and changing the administrative password. 3[...]
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Chapter 3 Configuring NetPassage 15B 40 Figure 3.8.2-1 Synchronizing Router’s Clock 2. The Proposed Router Time will display the system time of your managing computer. 3. Select the Enable radio button at Auto Time Setting and enter your preferred time server in the text box. (please refer to Figure 3.8.2-1) 4. Press the Apply button for the chan[...]
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Chapter 3 Configuring NetPassage 15B 41 CAUTION Make sure that the power supply is not cut off during the firmware upgrade process. If the NetPassage 15B looses power supply during firmware upgrade process, the firmware will be corrupted and the NetPassage 15B will no longer be functional. 3.8.4 Profile Savi ng, Restore & Reset to Defaults You [...]
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Chapter 3 Configuring NetPassage 15B 42 CAUTION If you reboot the NetPassage 15B without saving the configuration, all the unsaved configuration will be lost after reboot. 1. Click on the Reboot Router URL from the Command Menu. 2. Press the Yes button to reboot the router. 3.8.6 Changing Administrative Password By default, the administrative passw[...]
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Appendix A Console Commands 43 Appendix A Console Comm ands SHOW Command SYNTAX DESCRIPTION SHOW IP Display the IP information of the LAN and WAN interface SHOW IP STAT Display the statistics of the IP packets SHOW ICMP STAT Display the statistics of the ICMP packets SHOW UDP STAT Display the statistics of the UDP packets SHOW TCP STAT Display the [...]
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Appendix A Console Commands 44 forwarding. You may obtain the <INDEX> by listing the defined IP forwarding table with the command “SHOW IP STATIC NAT TABLE” DELETE PORT STATIC NAT <INDEX> Delete an entry from the list of defined virtual server based on port forwarding. You may obtain the <INDEX> by listing the defined port for[...]
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Appendix B ISP-Specific Notes 45 Appendix B ISP-Specific Notes B.1 Singapore SingNet Broadband WAN Type: PPP over Ethernet ( PPPoE) Username Format: <username>@singnet.com B.2 Singapore Pacific Internet Broadband WAN Type: PPP over Ethernet ( PPPoE) Username Format: <username>@pacific.net.sg B.3 Germany T-DSL & T-Online WAN Type: PP[...]
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Appendix C Troubleshooting 46 Appendix C Frequently Asked Questions C.1 Based on which firmware release is this User’s Manual written? This User’s Manual is written based on NetPassage 15B firmware release 2.74 build 1000. C.2 I have forgotten the IP address that I have set on my NetPassage 15B, what should I do? You may run the utility NPFIND.[...]
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Appendix C Troubleshooting 47 Procedure for resetting password to default: 1. Switch OFF NetPassage 15B. 2. Remove jumper JP5. 3. Switch ON the router. The DIAG led will light up for a few seconds and off. 4. Switch OFF the router again and put back the jumper. 5. The password for the router will then be reset. To confirm this has been done, switch[...]